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THE FSU CENTER FOR GLOBAL ENGAGEMENT 12

THE FSU DEDMAN SCHOOL OF HOSPITALITY 14

FLORIDA STATE UNIVERSITY (FSU) 16

TALLAHASSEE 17

FLORIDA 18

SOCIAL COMPONENT-LIFE AT FSU 19PEER MENTORS & PROGRAM ASSISTANTS 20

RESIDENCE: RAGANS HALL 25

DINING 26

DRESS CODES 27

PHONES 28

ACADEMIC COMPONENT 29ACADEMIC REQUIREMENTS 33

USING FSU BLACKBOARD (NEW SYSTEM: MY.FSU.EDU) 35

DISNEY® COLLEGIATE COURSES 37

HOW TO BE SUCCESSFUL: COLLEGIATE COURSES 39

HOW TO BE SUCCESSFUL: ACADEMIC TRAINING 39

MORE ABOUT YOUR DISNEY® ROLE 41

DEPARTING WALT DISNEY WORLD® 44

EARLY ACADEMIC RELEASE 44

REMAINING IN THE US AFTER COMPLETION OF PROGRAM 46

PROGRAM RULES AT FSU 47SAFETY & EMERGENCY PROCEDURES AT FSU 49

FSU HOUSING RULES & REGULATIONS 51

IMPORTANT RULES FOR THE WALT DISNEY WORLD® COLLEGE

PROGRAM 52

TOP 10 REASONS FOR DISMISSAL FROM WALT DISNEY WORLD®

INTERNATIONAL COLLEGE PROGRAM 53

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PROGRAM RULES AT FSU CONTINUED... SAFETY PROCEDURES AT WALT DISNEY WORLD® 54

AND IN ORLANDO 54

DISNEY EMERGENCY PROCEDURES 54

IMMIGRATION RULES TO REMEMBER 58A SPECIAL NOTE ABOUT TRAVELING OUTSIDE THE US 59

DURING YOUR PROGRAM

RELATED PROGRAM EXPECTATIONS AND DETAILS 60

CULTURAL ORIENTATION 61MY FSU PROGRAM EXPERIENCE 62

THE SIX STAGES OF CULTURAL ADJUSTMENT 64

ADJUSTING BACK TO THE HOME CULTURE 67

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Where are we?The Special Academic Programs office is on the third floor of the Center for Global Engagement located on the main campus of The Florida State University in Tallahassee, Florida, USA. Our address is:

Special Academic ProgramsCenter for Global EngagementFlorida State University 110 S. Woodward Ave Tallahassee FL 32306-4216

GPS Coordinates: 30.440634, -84.2980967

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GLOBAL &

BUILDINGENGAGEMENTMULTICULTURAL

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The FSU Center for Global EngagementThe Center for Global Engagement (CGE) and its staff are here to serve international students and their families. We provide advising about F and J visa requirements, coordinate international activities on campus and assist students and their families in many aspects, such as cultural adjustment, employment matters, housing and personal problems. The Center offers meeting space to international student organizations, a kitchen, and lounges for recreational use.

We believe that through a worldwide exchange of ideas, learning about cultures and building international friendships, global awareness and understanding can be achieved.

Our vision is to serve FSU international and domestic students, faculty and staff, as well as the Tallahassee community, as a comprehensive cross-cultural resource and support unit for the development of programs, activities and events within international education and exchange.

Our mission is to promote, support and enhance the benefits of international education and exchange across our university, community, state, and the world. Our programs help FSU international and domestic students, faculty, staff, as well as community members to be more globally engaged and effectively communicate and collaborate across cultures.

Our programs benefit international students, scholars, faculty and their families as we offer many opportunities to help them adjust to the life in U.S., in Tallahassee, and on the FSU campus and to help them build friendships with Americans.

For more information visit: cge.fsu.edu.

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FSU Center for Global Engagement Director and Special Academic Programs Staff

Dr. Cynthia GreenDirector

Center for Global Engagementcgreen2@fsu.edu

850.644.3050

Dr. Laura DobsonProgram Director

Special Academic ProgramsCenter for Global Engagement

ldobson@fsu.edu850.645.9226

Christa BosenbergStudent Services Coordinator Special

Academic ProgramsCenter for Global Engagement

cbosenberg@fsu.edu850.644.0095

Austin WilkinsStudent Program Coordinator

Special Academic ProgramsCenter for Global Engagement

aowilkins@fsu.edu850.645.9415

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The Florida State University Dedman School of Hospitality

Florida State University’s Dedman School of Hospitality is the ideal place for undergraduates to prepare for a multitude of opportunities in the hospitality and tourism industry. Tourism is the number one industry in the State of Florida, and last year Florida hosted more than 84 million visitors, creating more than $62 billion in hospitality/tourism sales.

The Dedman School of Hospitality is located in the South Building of the University Center, and boasts classrooms, teaching kitchens, and an affiliated 35,000 square-foot, professionally managed city club that provides hospitality students with real-world food and beverage experience in elegant surroundings.

The Facilities also include the Don Veller Seminole Golf Course and the Dave Middleton Golf Complex which are home to the PGM program. A state-of the-art training facility, a pro shop, restaurant, faculty offices, and classrooms complement the 18-hole golf course.

Students are able to earn a highly versatile hospitality management degree with a rigorous and relevant curriculum. The innovative curriculum places an intense focus on hospitality management. For example, a graduation requirement for each student mandates 1,000 hours of work experience and a hospitality management internship.

Classes are taught by innovative, world-class faculty with hospitality and corporate experience who bring real-world experience to the classroom. The program offers a mix of theory and practical application and features hands-on experience. The program emphasizes teamwork and problem solving. For more information visit: http://dsh.fsu.edu/

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The Florida State University School of Communication

The School of Communication was formed in 1974 under the leadership of Dr. Theodore Clevenger, Jr. The discipline of Communication touches upon all aspects of our lives, whether in our interpersonal dealings or in our use of media. The School of Communication at Florida State University prepares students for these fast-growing sectors of our economy and our society, as practitioners or as scholars. Its undergraduate programs give students the skills to excel in many fields and its graduate programs prepare them for leadership roles.

The School makes use of state-of-the-art facilities in teaching and research, including computer labs, modern media-production studios, as well as editing labs.

The School’s video production unit, Seminole Productions, offers many opportunities for students to enhance the skills they learn in class. Its weekly sports highlight show for the FSU Athletic Department, Seminole Sports Magazine, reaches more than 2 million Florida households via The Sunshine Network.

From its earliest days in the Diffenbaugh Building, to the 2005 move to the University Center complex (aka Doak Campbell

Stadium), the Communication program has been on the cutting edge of the industry. The faculty members in the School of Communication serve our discipline in various ways: as active scholars, as teaching award winners, as leaders in national and international professional associations, as consultants for government and private industry, and as content experts in numerous areas.

For more information visit: http://comm.cci.fsu.edu/

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Florida State UniversityFlorida State University offers a distinctive academic environment built on its cherished values and unique heritage, a welcoming campus, championship athletics, and prime location in the heart of the state capital.

Florida State University’s 15 colleges offer more than 275 undergraduate, graduate, doctoral, professional and specialist degree programs, including medicine and law, covering a broad array of disciplines critical to society today. Each year the University awards over 2,000 graduate and professional degrees.With its impressive breadth of leading graduate, professional and undergraduate programs, Florida State University is a demanding, intellectually stimulating, yet warm and caring environment for students and faculty.

Florida State University’s arts programs — dance, film, music and theatre — rank among the finest in the world. Its creative writing program is ranked among the nation’s best and is home to the most consistently honored and published student body in the United States.

Underlying and supporting the educational experience at Florida State University is the development of new generations of citizen leaders, based on the concepts inscribed in our seal: Vires, Artes, Mores — Strength, Skill and Character.

Epitomized by recently named Rhodes Scholars Garrett Johnson and Myron Rolle — elite athletes and scholars committed to public service — and Joseph O’Shea — a campus and community leader as well as a top scholar — Florida State’s 40,000 students are dedicated to academic excellence and providing leadership in our complex world.

For more information visit: www.fsu.edu or www.fsu.edu/about/

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Tallahassee

Florida’s capital, Tallahassee is a city where government, academics, and artistry are complemented by subtle, old-fashioned southern charm. A small city of nearly 200,000 people, Tallahassee is home to well over 50,000 students who attend either the Florida State University, Florida A & M University, or Tallahassee Community College. Tallahassee is a mix of “southern” culture due to its location in northern Florida, just across the border with Georgia, and trendy metropolitanism due to the influence of university students and government workers from all over the state.

The Florida Panhandle region,

where Tallahassee is located, offers many recreational activities and educational experiences that are not available anywhere else. Outdoor recreational opportunities range from visiting pure white beaches with clear emerald waters to hiking in the pine-forest wilderness among many natural sinkholes. Working professionals, state employees, educators, and students make Tallahassee a progressive and active community. The Tallahassee area touts a menagerie of sights including one of the world’s deepest freshwater springs, Capitol buildings, sprawling plantations, acclaimed fishing and hunting adventures, nearby beaches, and more.

For more information visit: www.visittallahassee.com

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Florida

Florida is the fourth most populated state in the United States with an estimated 2010 population of 18,801,310 and continues to grow. The three largest metropolises in Florida are Tampa, Miami, and Orlando, all located in the peninsular region of Florida, not the Panhandle where Tallahassee is located. Amusement parks, especially in the Orlando area, make up a significant portion of tourism, a main driver in the Florida economy. The huge Walt Disney World Resort® consists of

four theme parks and more than 20 hotels in Lake Buena Vista, and together with Universal Orlando Resort, Busch Gardens, SeaWorld, and other major parks, makes Florida a destination for recreation.

Florida’s official state nickname is the “Sunshine State” for the tropical and sub-tropical climate. As a mostly peninsular state dividing the Atlantic Ocean and the Gulf of Mexico, Florida is especially prone to Hurricanes in the late summer and fall.

Florida is home to well known champion sports clubs including the Miami Heat basketball team, the Tampa Bay Lightning hockey team, the Tampa Bay Buccaneers American football team, the Miami Marlins Baseball team, and many more.

Florida’s current governor is Rick Scott, a Republican. Although the state has voted for Obama, a Democrat, in the last two presidential elections the state government is mostly Republican. The Florida Legislature is comprised of 120 House Districts, 40 Senate Districts, and 25 U.S. Congressional Districts. The regular legislative session begins on the first Tuesday after the first Monday in March and lasts for 60 days.

For more information visit: http://www.visitflorida.com/ or www.stateofflorida.com

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Peer Mentors & Program AssistantsThe Center for Global Engagement (CGE) has hired Peer Mentors and Program Assistants to provide non-academic support to you for the duration of your stay at Florida State University. Peers live with you in the residence hall, organize and lead co-curricular activities, assist with orientation sessions, and dine with you for each meal. Program Assistants may also fill these roles, so you will likely get to know them too. The Peer Mentors provide your first line of support; any questions or

problems should be directed to them. The Peer Mentors will serve as your liaisons to the (CGE) staff and provide support after hours as well. Feel free to ask Peers or Program Assistants any questions you may have; the Peer Mentors and Program Assistants can answer questions from a personal perspective about many topics, such as life in the United States, business norms, and life as a US college student. They are happy to introduce you to life in the US.

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Hi, my name is Candace Rechtmann. I’m a sophomore who’s majoring in

International Affairs & Business. I’m currently learning Chinese (so try & talk

to me in Chinese if you want!). I am working towards a Global Pathways

Certificate that concerns human rights, which I am very passionate

about. I’m a total geek and I love school. After I graduate I plan on going

to law school, and someday I want practice international law or work for

an international NGO; basically I want to make the world a better place. My

hometown is Davie, which is in South Florida. I am half-Chinese, half-Polish; the only place I’ve been outside of the United States is China, but someday I

want to travel in Europe to find the other half of my family roots. Things that I like: the beach, reading, social justice, coffee, flip flops, working out, and tigers. Things

I don’t like: cinnamon, orange juice, bugs, and intolerance. I love meeting

new people and learning new things so feel free to say hi!

PROGRAM ASSISTANT

the sap staff

stacy woodside

pradiip alvarez

candace rechtmann

jackie allegra

nathanael rubin

jake kelly

CANDACE RECHTMANN

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PROGRAM ASSISTANT

Hello! My name is Jake and I am going into my senior year here at FSU. I am in the process of earning a bachelor’s degree in Marketing and a certificate in International Business. I have been attending FSU and living in Tallahassee for the past three years and am looking forward to showing you around and helping you discover this capital city just as I have been able to. I have worked with international students before as an English Conversation Club tutor and during everyday events that come with my job here at the Center for Global Engagement. I studied abroad in England during the Spring 2012 semester and also visited six other countries. I greatly enjoy learning about other countries and cultures, and I am eager to learn and teach with all of you.

JAKE KELLY

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Welcome everyone! My name is Jackie and I am a senior at Florida State! I am

studying Social Sciences with a focus on Environmental Studies and Sociology. I am

also working on a minor in Social Welfare and a Global Pathways Certificate. I am just

returning from a Semester At Sea where I visited 12 countries throughout Asia, Africa,

and Europe. In 2011, I spent 2 months volunteering in Rwanda with a FSU program

called The Global Peace Exchange. I am so excited about this summer because I have the wonderful opportunity to keep learning

from new people from all over the world (you)! I am passionate about community

service, specifically environmental conservation and the empowerment of women and girls. I volunteer on a small

farm in Tallahassee, and I “Crossfit’ in my free time! I look forward to meeting you and

having lots of fun!

JACKIE ALLEGRAPEER MENTOR

Hi! I’m Nate. I’m from Tallahassee, so of course Florida State University is the place

for me! I am currently studying Editing, Writing, and Media. I’ve always loved

writing. It’s one of my favorite hobbies. I also really love playing music (drums!), traveling to other countries and learning

about other cultures. After teaching English in China in 2011, I traveled all over Asia and

then worked in Australia. The trip was about two years in total. I saw so many beautiful places and met so many amazing people. Now that I’m back in Florida, I stay active

in our local international community at the Center for Global Engagement here at FSU. I’m very happy to be your peer mentor, and I look forward to meeting you this summer.

I’d love to share a bit of American culture with you. The time for our program is

almost here. I can’t wait!

NATHANAEL RUBINPEER MENTOR

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Hi! My name is Stacy, and I am a sophomore here at Florida State. I am majoring in International Affairs and minoring in Chinese language. Although I am originally from Jacksonville, my time here at FSU has caused me to fall in love with Tallahassee and all of the opportunities it has to offer. If I had to choose one thing to do, for the rest of my life, I would choose to travel the world, learning about and understanding the different people and diverse cultures that populate our world. In the past, I’ve had the opportunity to visit countries such as China and South Korea, and I am excited to announce that I will be spending next semester abroad in Tianjin, China thanks to FSU’s fabulous International Programs Department! I am very excited to share my culture with you, and am eager to learn about yours. I can’t wait to meet you!

STACY WOODSIDEPEER MENTOR

Hi! My name is Pradiip Alvarez. I am a Venezuelan/Italian international student pursuing a Masters in International Affairs at the fabulous Florida State University. My passions include traveling, playing soccer, playing the drums, and meeting people from around the world. I have lived in Venezuela, Brazil, Indiana, Panama, and also studied abroad at CERN in Geneva, Switzerland with FSU International Programs. I work at the FSU International Student Association (InternatioNole) which has been a truly amazing experience! I am also the cofounder of the Venezuelan Student Association at FSU and represent Venezuela at One Young World (the second largest youth event in the world after the Olympic Games). I am so excited to meet all of you and introduce you to the Center for Global Engagement (my home away from home) and the many other wonders of FSU!

PRADIIP ALVAREZPEER MENTOR

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Residence: Ragans HallRagans Hall offers apartment style

living for 555 students. Ragans Hall is centrally located on the main campus and well within

walking distance of all university buildings. Apartments house three

to four students in single-student bedrooms. Each apartment has

two bathrooms, a common living area and kitchen that is shared by

all three or four students.

The Ethernet ports in the apartments are functioning, so

if you brought your computer, and an Ethernet cord to access

the Internet, you will have no problem accessing the Internet.

Remember to read the information in this handbook about illegal

downloading. Your entire aparment’s access to the internet

may be cut if you illegally download copyrighted material. Also, wireless

routers are not permitted

For More information visit: http://housing.fsu.edu/Quicklinks/

Our-Facilities/Building-Styles/Floor-Plans/Ragans-Hall

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DiningThe Suwannee Room For the complete college experience, most lunches and dinners will be eaten in Suwannee. The Suwannee Room was originally used to serve the Florida State College of Women. Seminole Dining has renovated this one-of-a-kind historical site to once again serve the students, and bring food and convenience to the east side of campus. There are many different food stations, and food is served buffet style; you may eat and drink as much as you wish.

Other on Campus EstablishmentsThe FSU Campus is home to many, mostly chain, restaurants and cafes such as four very popular Starbucks, including one in the main library. Other establishments include Chili’s, Einstein Bagels, Pollo Tropical, Papa John’s, and many more.

For more information visit: http://www.campusdish.com/en-US/CSS/FloridaState/

The Globe SAP will be providing many of the meals ourselves in the Center for Global Engagement Café. Some of the meals we will prepare ourselves and others will be catered. Some highlights are the Cultural Dinners which include dishes from our student’s home countries where our students get to help with the cooking, a hearty American Style breakfast, and a welcome pizza from Tallahassee’s local college pizza pub “Momo’s” where “a slice of pizza is as big as your head!”

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Dress CodesThe dress code for classes

will be student casual, meaning T-shirts, shorts, and open-toed shoes are all acceptable attire. For

the academic excursions, you should wear

comfortable golf casual clothes (it will be very hot, a polo shirt and slacks or

shorts is the recommended outfit). On Tuesday, the

day of the Reception (after class) please wear

business casual clothes as we will do a group photo

that day.

LaundryIf you wish to do laundry while at FSU there are laundry machines located on the second floor of Ragans Hall. To use the machines you must first put money on your FSU Card through the Cash to Chip machine located in the first floor lobby. The laundry machines are located on the second floor of Ragans Hall. Talk to one of the Peer Mentors if you need to do laundry before you get your card or if you need help or have questions. Use the dryers to dry your clothes which are located next to the washing machines. Do not hang your clothes outside your window to dry.

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PhonesPhone CardsWe will provide you with a phone card that has enough minutes to call your families and let them know you have arrived safely. You may elect to add more minutes onto these cards, or purchase a different calling card. Calling cards work with land lines which you will have in your Disney apartments.

Phones in the Residence HallsUniversity Housing does not provide telephones in the individual apartments. The phone at the front desk is reserved for emergencies.

Prepaid PhonesWe recommend buying a prepaid cellular phone once you get to Orlando. Most regular cell phone plans require a 2 year financial commitment and are not a good option for short-term stays in the U.S. Prepaid phones work much better.

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Dr. Jayme HarpringInstructorSchool of Communicationjharpring@fsu.edu

Intercultural Communication

Communication Faculty

Dr. Felecia Jordan-Jackson ProfessorSchool of Communicationfjordan@fsu.edu

Intercultural Communication

Aleksandra Nesic Intercultural Training & Assessment Specialist Instructor Center for Global Engagementanesic@admin.fsu.edu

Intercultural Communication

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Libby LewisAdjunct Faculty

School of Hospitalityealewis@fsu.edu

Leadership in HospitalityManagement

Dr. Laura DobsonProgram Director & Instructor

Special Academic ProgramsCenter for Global Engagement

ldobson@admin.fsu.edu

Applied Intercultural Communication

Corporate Social Responsibility

Hospitality Faculty

Dr. Robert BrymerProfessor

School of Hospitalityrbrymer@fsu.edu

Leadership in HospitalityManagement

Special Academic Programs Faculty

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Academic ComponentThe FSU Hospitality Program provides students with the opportunity to live and study on a large Research I university campus located in Tallahassee, Florida; and to participate as J-1 students in six months of academic training. This Special Academic Program in Hospitality is organized and managed by the FSU Center for Global Engagement’s Special Academic Programs, in collaboration with FSU’s Dedman School of Hospitality and the Academic and Professional Programs Services office.

The goals of the FSU Special Academic Program in Hospitality include:

Providing students with the rich cultural experience of living and learning on The Florida State University campus.

Offering students an intensive course in FSU’s Dedman School of Hospitality, which will introduce them to the skills they need to become effective leaders in the hospitality industry.

Affording students the opportunity to engage in work-integrated learning during six months of academic training at Walt Disney World® paired with additional FSU coursework.

Inviting students to develop strong skills for cross-cultural interaction through participation in a Applied Intercultural Communication course designed to orient them to American culture and assist them in applying what they have learned during their intensive course on the FSU campus to their academic training experience in Orlando.

Providing ongoing program support to our FSU students throughout their participation in the program.

Ensuring the academic quality of the program so that all participants benefit from professional development and networking opportunities that will prepare them for future careers in a global economy.

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Academic RequirementsBelow is a summary of the academic requirements for the Special Academic Program in Hospitality at Florida State University including useful information about Walt Disney World® expectations for student performance during the academic training period.

FSU academic credit is granted for the academic training period if and only if students adequately meet the expectations of their academic training supervisors on site at Walt Disney World®, successfully complete the academic training period in its entirety, and satisfactorily complete the written report associated with the academic training program.

Intercultural Communication Students Only:

SPC 4710 Intercultural Communication (3 credits) This 3-credit FSU course introduces students to the theory and practice of intercultural communication. Students must complete all assignments and attend all class meetings and will be tested on the material covered in lectures.

COM4945 Intercultural Communication Practicum (3 credits) This credit is awarded for the successful completion of the six-month academic training at Walt Disney World®.

Service Operations Leadership Students Only:

HFT 4930 Service Operations Leadership (3 credits) This 3 credit FSU course, taught by Dr. Robert Brymer, professor in the Dedman School of Hospitality, includes two field trips to a prominent vacation resort in Destin, FL and a golf club in Tallahassee, FL. Students must complete all assignments and attend all class meetings and will be tested on the material covered in lectures.

Hospitality Management Students Only:

HFT 4930 Leadership in Hospitality Management (3 credits) This 3 credit FSU course, taught by Dr. Robert Brymer, professor in the Dedman School of Hospitality, includes two field trips to a prominent vacation resort in Destin, FL and a golf club in Tallahassee, FL. Students must complete all assignments and attend all class meetings and will be tested on the material covered in lectures.

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Hospitality Management and Service Leadership Students Only:

HFT 3941 Internship (3 credits) This academic training (internship) will include 700-800 or more hours working in one or two assigned roles during a six-month period.

All Students:

COM3930 Applied Intercultural Communication Theory (3 credits)This course begins at FSU and continues throughout the academic training period at Walt Disney World®. Students will develop strong skills for cross-cultural interaction, learn more about American culture and apply what they have been studying in their FSU Intercultural Communication course to their experience in Orlando.

COM 4910 Corporate Social Responsibility (3 credits) This course is designed to combine first-hand experience in a professional setting with an exploration of four different areas of Walt Disney World’s 2010 Corporate Citizen Report. Topics may include but are not limited to the Walt Disney World’s Volunt-ears®, environmentality, diversity and equal opportunity, health, Magic of Healthy Living program, or Worldwide Conservation Fund.

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Using FSU BlackboardBlackboard is an internet-based software that enhances teaching, learning, and communication between instructors and students at FSU. You will use the FSU Blackboard site to communicate with your FSU professors during your academic training period at Walt Disney World®. You will turn in your journal entries, and reports on Blackboard, and you will also participate in weekly discussion forums. The Special Academic Programs staff and your professors will use Blackboard to send you updates and reminders. You are responsible for keeping up-to-date with the required Blackboard assignments and participation.

To login to the Blackboard site, go to https://campus.fsu.edu and enter your FSU ID and password.

Once you have logged in you will see links for the Applied Intercultural Communication course and your Leadership in Hospitality Management course under “My Courses”. This is the primary way that the FSU Staff will communicate with you.

The main features of the site are Announcements, Assignments, Syllabus, Course Library, and Student Tools. Under the Student Tools tab, you will find a Discussion Board and a way to email other program participants and staff. You will use the Assignments tab to submit your required assignments.

Using Assignments: Click on “Assignments” Find the appropriate assignment Click “View/Complete” Add any necessary comments By “Attach local file” click “Browse” Find your file and click “Open” Make sure that your name is in the document you attach Click “Submit”

Using the Discussion Board: Click on “Student Tools” Click on “Discussion Board” Select a “Forum” you would like to contribute to Select “Thread” you would like to reply to or start a new one Type your contribution Click “Submit” when finished

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FSU Blackboard Screenshots

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Disney® Collegiate Courses Meiji, FAE, and USF students are required to take one Disney Collegiate course. They are required to register for this class, pay all associated material fees and/or purchase their textbooks along with paying their housing program fee several weeks before their arrival at FSU.

Dankook and Sookmyung students may choose to take one Collegiate course, if they wish to. If they choose to take a Collegiate course they must pay a course material fee (ranges from $14-$55) and for the textbook (ranges from $15 - $100).

Hospitality Management and Service Leadership Students may choose to take one Collegiate course, if they wish to. Classes meet once each week for 3-4 hours from September to December. All students who take a Collegiate course must pay a course material fee (ranges from $14-$55) and for the textbook (ranges from $15 - $100).

Hospitality and Service Leadership Students Only:

Advanced Studies in Hospitality Management The objective of this advanced-level course is to prepare students to become entry-level managers in the Hospitality Industry by exposing them to contemporary and complex operational issues and situations and equipping them with the ability to analyze problems and develop, propose, and implement strategic solutions. Topics covered include leadership, strategic planning, international tourism, organizational behavior, communication, ethics, etiquette, human resource management, hospitality security, and guest service, among others. Previous working knowledge of the Hospitality Industry gained through academic studies and practical experience is helpful. However, a list of independent reading material will be provided at the beginning of the term to help those students without this knowledge.

All Students:

Corporate Analysis This course provides an organizational exploration of the Walt Disney Company and covers a variety of topics including its corporate history, structure, governance, performance and culture. In addition, students will learn more about our Company’s concepts around innovation & technology, globalization, history & heritage, community responsibility and diversity & inclusion.

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Corporate CommunicationThis course is designed to introduce the students to the purpose and significance of communication within an organization at many levels. Students will learn both the why and how of communicative technique as organizations interface with customers, employees, and the public. As a result, students should have greater understanding of and appreciation for the corporate communicative process.

Creativity & Innovation: Gaining the EdgeThis course introduces students to the main theories of Creativity and Innovation. Students will learn various tools to promote creativity within themselves and others, processes to increase innovation, how to contribute to a creative team, how to manage creativity and how to establish a culture of creativity within an organization. As a result, students should have greater understanding of and appreciation for the creative/innovative process and be better able to harness and direct those forces for themselves and others.

Experiential LearningThe Disney Experiential Learning Coursecombines academic classroom education with on-site learning opportunities across the Walt Disney World® Resort property. Participants study theories of adult education, experiential learning, and the role of learning a corporation environment. Directed activities include diversity, self-directed learning, career exploration, community volunteer activities, and the exploration of education in entertainment.

Human Resource ManagementThis course provides an overview of fundamental human resource management in a corporate setting. The focus is on the fundamentals of Human Resource Management including: Equal Employment Opportunity, employee rights and labor relations, recruiting and the foundations of selection, employee development, performance evaluation, rewards, benefits, safety and health programs.

Interactive Learning ProgramThe program is based on The Walt Disney Company and four success factors: heritage, technology, communication, and leadership. There are in-class meetings, field experiences, and self-directed learning sessions. Students will complete a variety of assignments including researching corporate partnerships within our parks and resorts.

Organizational LeadershipThis course analyzes the universal principles of leadership theory and its application within a personal and corporate environment. Instruction is designed to build repeatable and transferable leadership knowledge/skills.

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For more information visit: https://www.disneyinternationalprograms.com/seasonal/education_collegiate.html

How to be Successful: Collegiate Course

Attendance PolicyDisney does not distinguish between excused and unexcused absences. Each student is only allowed two absences regardless of the reason and WILL automatically be dropped from the class after the third. It is important to realize that if a student is 15 or more minutes late to class, it will be counted as an absence.

Signing InStudents are personally responsible for signing the attendance roster each week. You should ONLY sign in for yourself. Signing in for another student is a violation of company policy and has very serious consequences which may include termination.

Papers and AssignmentsYou will be expected to complete all reading assignments prior to class and to actively participate in each class. Class participation will make up 10% of your grade. You will need to follow established formats for papers that your instructors will provide, and to be very careful about not using ideas or writing from sources on the internet, books, or elsewhere without using citations. Failure to do so could result in your receiving a lower grade or being dismissed from the class for plagiarism.

Dress Clothes for Class:Business casual (“The Disney Look”) is required for classes. Work location costumes may also be worn to class.

How to be Successful: Academic Training TrainingDuring the six-month academic training at Walt Disney World ® it is important that you follow all rules and regulations.

You will receive training and orientation for your particular role (or roles) and have a manager that supervises you and provides you with your work schedule.

Ask your manager to clarify anything in your role that you do not understand clearly since it is extremely serious to violate procedures (See Negative Points System on the following page).

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It will take a week or two to get used to your role. It is very uncommon to have a role assignment changed since you accepted the role when you accepted the Walt Disney World ® offer to attend the Walt Disney World College Program®. Work ScheduleGenerally, you will work five days and have two days off. You could work anywhere from 30 to 45 hours of work per week although typically you can expect to work no more than 37.5.

During slow times at Walt Disney World ® your manager may ask for volunteers to leave work early. Remember that if you volunteer to work fewer hours, you will get paid for fewer hours.

Your work will be scheduled around your class time. If you are not given time off to attend your Applied Intercultural Communication class with your FSU instructor, email FSU immediately and remind your supervisor of your class date and time.

Attendance Starting your work schedule on time and completing all hours in your assigned schedule is mandatory. No excuses are allowed. It is recommended that you allow extra time to get to work and plan to arrive before your start time.

Negative Point System for Late Arrival at Class, Absences and Other Violations You will be assigned (negative) points for each late arrival and missed hour of work. You may also be assigned (negative) points for disobeying other Walt Disney World ® rules. When a certain number of points is reached, you are automatically dismissed from your role and terminated as a participant in the J-1 exchange visitor program. With many violations, there are no second chances.

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More About Your Disney® Role When you agreed to participate in the FSU Special Academic Summer Program in Hospitality, you agreed to perform the role that Disney offered you.

If you agreed to a Role Rotation, then, during your six month academic training period at Disney, you agreed to do the two roles listed on your offer letter. You can expect to do your first role for three months and your second for three more. The two roles you were assigned may be any two of these three:

Quick Service Food and Beverage Selling food and beverages (including alcohol) at outdoor carts and/ or indoor restaurants Taking and filling orders, multi-tasking Preparing food items in a kitchen area, including the use of a fryer, grill, broiler and other industrial cooking equipment Cash handling - both manual and using computerized registers Bussing tables, cleaning kitchen equipment and emptying trash cans Setting and stocking tables, outdoor carts and restaurants Heavy lifting, pushing heavy carts Working with cleaning chemicals

Merchandise Demonstrating and selling merchandise (including alcohol and tobacco) in indoor and outdoor areas Cash handling - manual and using computerized registers Stocking and cleaning shelves and carts Receiving/putting away stock and deliveries Stroller/wheelchair rental – including repetitive lifting, stacking and pushing strollers and wheelchairs Preparation of food/candy Preparing packages for shipping/delivery

Operations Working at one or more of the “rides” or theater shows Loading and unloading Guests from an attraction Operating sophisticated ride systems Memorizing and delivering lengthy narrations on a microphone to large groups Retrieving and arranging strollers Handling the evacuation of an attraction when necessary Monitoring Guest flow and providing a safe Guest experience Assisting with audience control, including during parades Operating a motorized vehicle

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Working with FASTPASS ®, the ticketing system that distributes attraction ride times Greeting Guests who enter the park, operating turnstile areas

You can expect to work in the same role for six months, if you accepted an offer for any of the following roles:

Resort Hospitality Checking Guests in and out and processing payments Handling complex Guest situations, problem solving Operating electronic reservation and ticketing systems Handling large amounts of cash Answering Guest telephone calls Concierge - In addition to the responsibilities of Resort Hospitality, responsibilities may also include: Creating individualized ticket packages - must be comfortable in a strong sales enviroment Making dining and other kinds of reservations for Guests Stocking beverages, washing dishes, placing trays of food Costuming Issuing costumes to fellow Cast Members throughout Operations and Entertainment Locations, operating a computerized costume checkout system Working around performers in various stages of dress Operating basic laundry equipment Repetitive overhead reaching, bending, and heavy lifting Moving heavy costumes from location to location Handling and laundering soiled garments Standing for extended periods Working outdoors Working independently, with minimal to no Guest interaction

Lifeguard Monitoring Guests’ safety in water and on slides/attractions Physically challenging work and prolonged exposure to outside elements Providing first aid and basic life support in the event of Guest injury or illness Strong swimming skills During off-peak seasons, assisting other operating areas throughout Walt Disney World®

All lifeguards must pass a swim test and a vision screening. In the event you do not pass the swim test described below, you may be able to be placed in another role based on availability.

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Lifeguard Swim Test Swim 200 yards (183 meters) freestyle or breaststroke Retrieve a 10-lb (4.5 kg) brick from the deepest section of the pool (minimum 8 feet / 2.4 meters) Tread water with hands out of the water for two minutes

Character Performer Portraying specific costumed character roles Working in hot, confining, heavy costumes with limited range of visionCharacter Performer (continued) Communicating non-verbally to Guests Signing autographs and posing for photographs Interacting with Guests outdoors and in dining establishments Must pass audition for this role

Due to costuming requirements, special consideration will be given to individuals 4’ 8” – 5’ (141cm-153cm) and 6’ - 6’ 3 (182cm-192cm).

Your role may involve your working indoors, outdoors, or a combination of both, throughout your shift.

When you applied and interviewed for the opportunity to participate in this program, you were asked by Disney to sign a sheet entitled “Disney International Programs Role Checklist – J1 Academic.”

By signing that paper, you indicated that you read about and understood all the roles you could express interest in. You also indicated that you were able to perform the roles checked above with or without a reasonable accommodation.

By “able to perform with or without reasonable accommodation” Disney meant that you did not have any particular requirement for assistance of any kind due to physical conditions… If you have a legitimate medical condition that causes you to be unable to do the role you are assigned, then, technically, you should not have expressed interest in playing that role. However, in some cases, you can request and be granted a role change if you have a legitimate medical reason why you cannot perform your role. You must ask your doctor to complete a Disney form (ask your Manager where to get this form) that outlines your condition, in order to get approval for a role change for medical reasons.

Typically, Disney does not usually allow students to switch roles once they are on site.

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Departing Walt Disney World®Your scheduled departure date from Orlando is either December 21st, January 4th or 25th, depending on when you began your FSU program and the arrangement your home university made with FSU. Your last work day will probably be the day before your program end date. You will need to vacate your apartment on your program end date and follow all check out procedures. The Disney International College Program® “graduation” will be held in early January and you will receive more details about your last couple of days of work and departure details directly from Disney®. Special Academic Program Dates Summer 2012

June 8-17 June Session End Date December 20July 5-15 July Session End Date January 10August 2- 12 August Session End Date January 10

Early Academic Release

Students may be granted Early Academic Release (an early departure date for academic reasons) if they can: Establish with FSU (the academic credit granting institution) a genuine academic reason for their early departure

Receive permission from: Home University (a letter must be sent to the Program Director of Special Academic Programs) Disney’s ICP Office Disney’s Yield Management Office Disney work location manager. FSU

1. Through the Early Academic Release procedure, Disney allows you to seek a departure date that is no earlier than three weeks before your scheduled program end date. For any departure date which is earlier than three weeks before your scheduled program end date, you will not receive FSU academic credit for your Academic Training at Disney, because FSU cannot give credit for your academic training if Disney does not feel you have completed your academic training successfully.

2. The Special Academic Programs Director, Laura Dobson, should be your first point of contact if you wish to seek an Early Academic Release. You may contact her by email: ldobson@admin.fsu.edu.

3. Once you have let the Director know that you intend to seek an Early Academic Release, notify your home university and request that an official letter be sent directly to the Director’s email address: ldobson@admin.fsu.edu.

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This letter should contain: The specific academic activity in which you intend to engage which necessitates an early departure.

The specific date that you need to end your program, in order to have one or two days to pack and return home to begin your academic program.

4. Upon receipt of the letter from your home university, the Director of Special Academic Programs will inform the Disney® International College Program Office that FSU approves your request for Early Academic Release. She will communicate her approval, along with a copy of the letter from your home university to you.

5. When the Director of Special Academic Programs has informed Disney of FSU’s approval of your Early Academic Release, and has confirmed your home university’s approval, then you should inform your workplace manager of your intent to leave early.

The workplace manager will direct you to seek permission through the Yield Management team, which is located on the second floor of The Commons’ clubhouse. The number for the Housing Office is 407.827.7721. The Yield management team will want to see a copy of the letter from your home institution.

6. Your workplace manager will also contact his or her labor manager. The labor manager will then contact the Yield Management Office. These three parties will decide whether or not they approve your Early Academic Release. The Yield Management Office will forward the official Disney approval to the Disney International Program Office and then either the Yield Management Office, or the Disney International Program Office will again contact your manager to inform him or her that your Early Academic Release has been approved. Your workplace manager will then communicate this message to you.

Only when the Disney International College Program Office communicates to you that the final approval of your Early Academic Release has been approved, and all of these steps have been completed, can you consider your Early Academic Release Approved.

Do not book your flight until you have received final approval of your request for Early Academic Release.

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Remaining in the US After Completion of Your ProgramStudents who successfully complete the program have the benefit of remaining in the US in legal status for up to 30 days after the program end date.

If you plan to stay in the US, and travel during your grace period, you will need to share your complete travel information with the Special Academic Programs staff via email. This information must include complete contact information for you while you travel, and complete flight plans, with dates, departure times and flight numbers.

REMEMBER that FSU purchased health insurance for you for the period of your program, and if you extend your stay, you need to purchase additional coverage. This insurance for your Grace Period may be purchased through the same company that provided your health insurance.

In order to get continuous coverage (which allows you to avoid having any “pre-existing conditions” not covered by your insurance provider) you should purchase your travel insurance through the provider of your program-purchased health insurance.

Also note that it is the policy of Special Academic Programs, and of the Disney International Programs Office, that students who pursue early release are not awarded the 30-day grace period.

Make sure you check your Disney Communicator Newsletter to find out about any deadlines for completing the Early Academic Release approval process that may apply.

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Program Rules at FSU1. Communicate any problem you are experiencing (with health, your housing, cultural adjustment, missing belongings, theft, etc.) to one of the Peer Mentors (or another Special Academic Programs staff person) immediately.

2. If you feel ill and cannot attend class or an event, you must notify one of the Mentors or call the Program Director Special Academic Programs at the Center for Global Engagement(850.645.9226) prior to any absence.

3. Attend all scheduled classes and field trips.

4. Arrive on time to scheduled events and do not depart early.

5. Complete all homework and project assignments for your courses.

6. Do not smoke in any FSU building. Smoke only in designated areas outside.

7. Do not bring alcohol into the residence hall, regardless of your age.

8. You must be accompanied by a Peer Mentor for any evening activities around the FSU campus.

9. All participants are expected to return to the residence hall by 10:00 p.m. Students should not go back out after 10:00 p.m.

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Remember: Notify one of the Peer Mentors immediately for any type of problem or emergency such as the following:

Classmates do not return to the residence hall as scheduled and no one knows where they are.

You cannot find the group at what you thought was the scheduled meeting place.

You, or your roommate, become very sick in the night (or during the day)

You lose something important or find that something is missing from your room OR you experience any other type of emergency or problem.

Safety & Emergency Procedures at FSUStay in pairs when walking outside during the day, but when commuting at night, make sure a Peer is with you.

Do not open the residence hall door for a stranger, and do not hold it open so that someone you do not know can enter.

Do not carry large amounts of cash.

If you feel in danger when walking on campus, push the button on the blue safety lights (as shown above).

To locate the Peer Mentors, knock on the door of their residence hall rooms, call the number on the Emergency Card OR go to the front desk of the residence hall lobby, identify yourself as a student in the FSU Service Leadership Program, and ask that one of the Peer Mentors be called OR ask that someone on the Emergency Card be called

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Illegal Downloading of Copyrighted Songs and Movies

Downloading and distribution of copyrighted music, movie and other entertainment files from online distribution sites that offer these items free of charge is illegal, in direct violation of the federal Digital Millennium Copyright Act, the Florida State University Student Conduct Code, and the Florida State University Policy OP-H-6 “Use of University Information Technology Resources.”

Illegal downloading and file sharing of copyrighted music, movies or other entertainment files is intellectual property/copyright infringement. Illegal downloading and file sharing activities maliciously expose the University’s network, computing systems and personal computers to destructive computer malware (viruses, spyware, worms, trojan horses, rootkits, keystroke loggers, etc.), and denial of service attacks. Illegal downloading activity significantly increases the risk of exposure to personal identity theft and irreparable or costly damage to both university and personally owned computing devices.

The potential consequences of illegal downloading and file sharing are extremely serious. There are both civil and criminal penalties for illegal downloading and file sharing. In a civil suit, an infringer may be liable for up to $150,000 in damages. A defendant, convicted for the first time can be imprisoned for up to 5 years and fined up to $250,000, or both.

The University is not legally empowered to protect, represent, advise or otherwise assist students who become subject to legal proceedings because of copyright infringement. Students who are sued, offered an out-of-court settlement, or cited for criminal copyright infringement must obtain their own legal representation.

In addition to civil and criminal penalties, violators will be subject to the University’s disciplinary proceedings. A student found to be in violation may lose University computer privileges.

For more information, please visit “Campus Downloading Frequently Asked Questions” at:

http://campusdownloading.com/faq.htm or http://its.fsu.edu/IT-Policies-Guidelines/

Illegal-Downloading-of-Copyrighted-Songs-and-Movies

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FSU Housing Rules & RegulationsSmoking and alcohol are NOT permitted within the residence halls. You may NOT possess within the residence halls: firearms, fireworks or any materials that may be hazardous to the health or safety of other occupants of the building, motorcycles, waterbeds, weights, drums, amplified instruments, pets, open flame elements.

The University is not liable for damage or loss of personal property, failure or interruption of utilities, or unforeseen accidents/injuries. The University only provides liability for damages or injuries caused by negligence on the part of the University or its employees while working within the scope of their employment.

Students are responsible for care of rooms and equipment. The University provides no janitorial service in student rooms. Charges may be made for damages to, unauthorized use of, or alterations to rooms, equipment or buildings and for special cleaning necessitated by improper care of rooms or equipment. Students are jointly responsible for care of public areas and equipment. Public areas are defined as those areas available for use by all students living on a wing, a floor or within a hall. Charges for damages to public areas and equipment may be made to all students assigned to separate wings, floors or within entire halls as appropriate.

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RememberThe most important thing that we at the Florida State University Center for Global Engagement’s Special Academic Programs want you to remember is that we are here to help you succeed.

We will help you understand the rules and as many other aspects of your work and classes at FSU and Disney® so that you are in the best position possible to have a wonderful time, and get the most out of your experience.

Upon your arrival in Orlando you will be presented a program guide by Walt Disney World®. This resource will help you answer many questions you may have during your program. The guide will provide you with important information on program rules and expectations, safety procedures around Walt Disney World® and Orlando, and emergency contact information. The guide is also a good resource for learning about social activities, housing, immigration and health care facilities in the Orlando area. Nevertheless here is some important information about Disney.

Important Rules for the Walt Disney World® College Program1. Make sure you listen carefully in orientation at Walt Disney World® and read through all of the rules in your Walt Disney World ® program guide very carefully.

2. Make sure you learn the Community Codes as outlined in the Walt Disney World ® program guide and are aware of policies on guests, roommate conflicts, alcohol and drugs, property damage, theft and conduct.

3. You will be responsible for following all of the rules and behaving professionally both in your role and in your leisure time.

4. NO alcohol is allowed for anyone under 21. Apartment inspections are held several times a semester to review cleanliness and care of apartments (but they also facilitate an inspection related to evidence of alcohol use). If alcohol is found in an apartment assigned to students under 21, they will be terminated. There are no second chances.

5. Consult with staff at the Housing Program Office (located at the Commons) or the Disney Service Center (located in Vista Way) about concerns in your living or working situation. Use these resources to avoid problems.

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Harboring (providing a place to stay for) terminated cast members

Theft (and this includes taking small things, like a French fry while you are working at your Quick Food Service job, or a roll of toilet paper while you are working as a Custodian, even an item that can not be sold to a customer and is marked for discard).

Top Reasons for Dismissalfrom the Walt Disney World® International College Program

10 Possessing any kind of weapon, includingtoy weapons, and cooking and pocket knives

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7 Vandalism or intentional destruction of property.

6Non-

compliance with housing,

security or transportation

staff. 5Hazing (obliging to participate in initiation rites) newcomers.

Use of illicit drugs.

3Threatening to, or causing physical harm to self or others.

Having resident guests during the hours of 1am - 7am. 1Underage drinking or

possession of alcohol.

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Safety Procedures at Walt Disney World® & in OrlandoBe aware that Orlando has a high crime rate due to the fact that there are so many famous attractions and a large number of tourists.

Do not use public transportation at night and always go out in pairs.

Take taxis and never walk at night on the streets.

Use the Walt Disney World ® transportation to go to work or shop, and stay within the Walt Disney World ® resorts and apartment complexes as much as possible.

Do not use the ATM machines outside of the Walt Disney World ® property and avoid carrying large amounts of cash with you.

Open an account so that your paycheck is automatically deposited. Withdraw cash as you need it with a debit card. Watch out for fees.

Keep copies of your passport and visa, I-94 card, and DS 2019 with you, and leave the original documents locked in your room (in a locked suitcase or locked drawer).

Do not accept rides from strangers you meet, no matter how friendly they are.

Keep your apartment door locked at all times.

You will want to purchase a lock for the locker your bedroom has in your Disney® housing location. Since you will be sharing a bedroom with another roommate, this is the easiest and surest way to secure your belongings.

Disney Emergency ProceduresDial 911 for any life threatening emergency and report non-emergency issues to Management and Security.

If you are faced with an extremely serious family emergency in your home country and feel you need to return home for a brief period, please first consult with the Cast Support Manager in Housing or the Housing team for the steps needed to get approval to leave for an emergency situation. You will also need to notify the FSU Center for Global Engagement prior to such a departure. Failure to get permission from staff at the Walt Disney World® College Program before leaving will be considered an unauthorized withdrawal and will result in termination from the program.

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If you feel you cannot continue in the program for personal reasons, notify the Program Director of the Special Academic Programs at the FSU Center for Global Engagement and remember that you must follow the steps to withdraw from the program properly or you may be terminated with no opportunity for rehire at Disney.

In either case, notify the Program Director of the Special Academic Programs at the FSU Center for Global Engagement so that your immigration record can be updated. Do not just leave, since this will be recorded on your Walt Disney World ® record and will prevent future job opportunities at any Walt Disney World® site around the world.

Please notify the Program Director of the Special Academic Programs at the FSU Center for Global Engagement if you have a serious problem or medical emergency (after you have called 911 or notified others near you).

Follow the instructions provided to you by Walt Disney World ® International College Program staff for hurricane warnings.

Disney Emergency Procedures (continued)

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If you plan to travel during your program and/or during your 30 day grace period we strongly encourage you to contact Special Academic Programs staff to help you navigate the immigration documentation and rules associated with traveling. Contact Tanya Schaad at tschaad@fsu.edu.

Always keep the following immigration documents IN A SAFE PLACE while in Orlando. When traveling outside Orlando, keep all documents on your person at all times. Notify the Center for Global Engagement immediately if they are lost or stolen. You need them to open a bank account, apply for your Social Security card and to work at the Walt Disney World Resort®. They are proof of your legal immigration status in the US. - Passport - J 1 Visa. This is the sticker in your passport, used only for travel and re-entry purposes. - I 94. This is the small white card completed at the Port of Entry, usually stapled into the passport. It is proof of your legal entry into the US and (together with your DS-2019) of your J-1 status - DS-2019. This is the 2 page document issued by FSU. It includes your unique SEVIS number.

Always keep COPIES of these same documents with you (in your wallet or pocket book, for example).

All information on the DS-2019 must be accurate and up to date at all times. If your address changes, you must inform the Center for Global Engagement within 10 days after your move.

If you are dismissed from your academic training at Disney, you will lose your legal J-1 status and be sent home.

If you complete your program successfully, you have the right to stay 30 days after your Walt Disney World program ends. During this time you may travel WITHIN the US. If you leave the US to go to Canada, Mexico or the Caribbean, or any other country, you will not be able to return to the US on your J-1 visa. You forfeit the remainder of your grace period.

The rules governing the J status differ, sometimes substantially, from those for other student visas, so please consult the Center for Global Engagement before following the advice or guidance of friends or other students.

Always be engaged full-time in the academic program set forth for you by FSU and the Walt Disney World® College Program.

Immigration Rules to Remember

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For Brazilian and Chinese students, the J program carries a requirement that students return home for a period of two years before applying for a work visa or permanent residence in the US. Japan, Canada, Mexico and South Korea do not have the same requirement.

A Special Note about Traveling Outside the US During Your Program

Again, if you plan to travel during your program and/or during your 30 day grace period we strongly encourage you to contact Special Academic Programs staff to help you navigate the immigration documentation and rules associated with traveling. Contact Tanya Schaad at tschaad@fsu.edu.

Also, if you are traveling to locations other than your home country check to see if the country to which you are traveling requires you to apply for a visa. It is important to note that individuals in student status in the US do not usually have the same type of travel privileges abroad as US citizens or permanent residents.

A list of foreign consulates in the US is available at http://www.state.gov/s/cpr/rls/dpl/32122.htm. Check with the appropriate consulate’s website under the headings “visa” or “consular services.” Look for in-formation on “visiting,” “tourists,” or “short-term travel for pleasure or business.”

When you leave the country, your I-94 will be collected in most cases.

When you arrive at the US Port of Entry, you will receive a new I-94 landing card. Ensure that your new I-94 shows your status as J-1 with D/S nota-tion. If not, please question the port of entry officers as to why.

We encourage you to register all travel with your embassy.

Re-entering the US After Program End DateBe advised that if you travel outside the U.S. during the 30 day grace period, you forfeit the remainder of your grace period and your J-1 Visa status. If international travel is planned, you must have a valid B Visa stamp in your passport if you plan to exit and re-enter the U.S. during your grace period. We do not advise obtaining a B Visa during your program, as it could require 2-3 months to process, and there is no guarantee that it will be granted.

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An alternative option, if eligible, is to re-enter the U.S. through the Visa Waiver Program (VWP). Please visit http://travel.state.gov/visa/temp/without/without_1990.html to see if your country participates in this program and if you are eligible. If you choose to use the Visa Waiver Program, you must apply for the program through https://esta.cbp.dhs.gov/esta/.

Students from Canada and Mexico may be eligible for the Western Hemisphere Travel Initiative. You can find further information by visiting http://travel.state.gov/visa/temp/without/without_1260.html#1.

Related Program Expectations & Details

The FSU Center for Global Engagment Special Academic Programs has made an agreement with your home institution that includes a commitment to offering a program that supports your progress towards the completion of your degree at your home institution. It is a program expectation that you will return home to complete your degree after the completion of this program. No program extensions are possible with this FSU Special Academic program.

Walt Disney World® will assist you with the process of obtaining your US social security number (SSN), a document necessary for employment in the US. The Social Security number is tied to a financial record which also carries your name and identifying information for your lifetime. It should be used in all instances of future employment in the U.S. Be careful to whom you give this number so as not to fall victim to identity theft. Do not carry the Social Security card with you in a wallet or purse. BE SURE TO KEEP YOUR ORIGINAL SOCIAL SECURITY CARD WITH YOUR IMMIGRATION DOCUMENTS IN A SAFE PLACE.

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Cultural OrientationMy FSU Program Experience Please reflect on your upcoming FSU Program experience and list what you hope to learn, experience, and accomplish both personally and profes-sionally while you are here.

set realistic goals

learn

experience

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set realistic goals

accomplish

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The Six Stages of Cultural AdjustmentAny change in one’s lifestyle brings about some stress. When a person moves to a different country to study and to work there will be a period of ups and downs before one really feels comfortable and “at home”. This up and down process is developmental and will change with time as a person moves from one stage to the next. There are six Stages of Cultural Adjustment that a person generally goes through when moving to a new place or culture, although not everyone experiences them in the same way, with the same intensity or for the same length of time. Some people might move back and forth between two stages before moving on again and others might go from the happy stage of “Honeymoon” to the “Feel at Home” stage with only minor frustrations.

If you are not aware of cultural adjustment, you might go through some of the stages and not know why you feel the way you do. Being prepared for the various stages, and recognizing the feelings that generally go with each stage, will help you tremendously as you try and settle into your new life in the US.

stage 1: honeymoon

one Feelings of excitement, happiness on being in a new country and looking forward to a great adventure. Excited to experience new things, try new foods and meet new people.

stage 2: culture shock

two After a few weeks the newness and the excitement start to fade away. Frustration may develop as one struggles to figure out how to navigate new systems, shop and use money, find food that one likes, or enjoy leisure time activities.

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stage 3: surface adjustment

threeAfter struggling to figure out the systems and feeling more comfortable communicating with people, one begins feeling much happier and more adjusted than in Stage 2. This stage of Surface Adjustment may last for weeks and it may be the last stage some people experience before feeling right at home.

stage 4: unresolved conflicts

fourStage 4 brings the greatest challenges in adjusting to another culture because it is in this stage that a person feels the worst. This can be a lonely time with feelings of boredom and even anger at the host culture and people. Sometimes people become critical of the host culture and no longer want to participate in social activities or interact with people from the host culture. It is during this time when people from the same culture tend to socialize more and more with each other—speaking their native language and often talking about how they would prefer to be home. Sometimes people in this stage begin to question why they have come to this culture, what is the purpose of this visit, and what will they benefit from.

stage 5: feel at home

five There is great relief for those who persevere through Stage 4 and suddenly find that they are indeed enjoying life after all. All of a sudden things start to make sense and one feels very comfortable in the routine and lifestyle that has been established. One feels independent because nothing is puzzling and no help is needed in understanding any-thing. Socializing becomes fun again and communicating in the target language is very easy.

stage 6: pre-depature concerns

six A few weeks before returning to the home country, a person may start to feel a bit anxious about many things. There is a mixture of excitement about seeing family and friends but then a feeling of uncertainty as to how they will react to you, the person who has undergone so many changes in a new culture. Will they understand? How will it feel to be home again? What about my friends here? These are all questions with which one sometimes struggles.

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Adjusting Back to the Home CultureThe adjustment back to the home culture is very similar to that of adjust-ing to the target culture but with fewer stages. This adjustment usually happens in a shorter period of time.

Stage 1-- RE-ENTRYUpon arriving in your home country (or the place where you are living and going to school) you will be very excited about seeing all of your friends and familiar places. You will share your experiences with your friends, share lots of photos, and enjoy eating your favorite foods. It will be a relief to hear your native language and to be totally in control of your life once again.

Stage 2 -- REVERSE CULTURE SHOCKAfter the excitement of arriving back home wears off, you might experi-ence a brief period of frustration toward the home culture. You may feel behind in the latest fashion, music and current events. You may question cultural behaviors of others and even their way of thinking. You may start thinking about all of the good times you had in the US and may long for that lifestyle once again. It is common to stay in close touch with friends from the US during this time. You might also find yourself socializing with the classmates in your university that shared the overseas experience with you because you can continue to talk about it. It is during this time that some students think about returning to the US because they feel they can no longer live in the home country. It is important to remember that this is only a temporary stage. Make sure you take time during this period to ask the friends and family members to whom you are returning lots of questions about what happened to them while you were away. This can aid your reintegration process.

Stage 3 -- REINTEGRATIONAfter several weeks or more of vacillating between excitement and reverse culture shock, you will begin to settle into your old lifestyle and get back into a familiar routine. You will start to feel at home again, and will enjoy socializing with all of your friends. You will continue to practice English and make plans for your future career, and your experience in the US will, hopefully, be not only a very good memory but also an experience you can build on, in order to make new friends and explore your home culture and your school in a new way. 

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