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An Internship Report on “STUDY ON CFS OPERATIONS AT ALL CARGO LOGISTICS Submitted for the partial fulfilment of the requirement for the degree of MASTERS OF BUSINESS ADMINISTRATION (International Transportation and Logistics Management) By S JISHNU Registration no.: 1503305027 Under the Guidance of Dr EMIL MATHEW INDIAN MARITIME UNIVERSITY

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An Internship Report on

“STUDY ON CFS OPERATIONS AT ALL CARGO LOGISTICS ”

Submitted for the partial fulfilment of the requirement for the degree of

MASTERS OF BUSINESS ADMINISTRATION(International Transportation and Logistics Management)

ByS JISHNU

Registration no.: 1503305027

Under the Guidance of

Dr EMIL MATHEW

INDIAN MARITIME UNIVERSITYChennai – 600119

AUGUST 2016

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DECLARATION

I, S JISHNU (Registration No.: 1503305027) student of INDIAN MARITIME

UNIVERSITY hereby declares that this internship report titled “STUDY ON CFS

OPERATION AT ALL CARGO LOGISTICS , CHENNAI” submitted in partial

fulfilment of the requirement for the degree of M.B.A. – International

Transportation and Logistics Management is my original work carried under

the guidance of my internship guide. The information submitted is true and

original to the best of my knowledge.

Place: Chennai

Date: 29/11/2016 (S JISHNU)

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ACKNOWLEDGEMENT

The internship opportunity I had with ALL CARGO LOGISTICS , CHENNAI was a great chance for learning and professional development. Therefore, I consider myself as a very lucky individual as I was provided with an opportunity to be a part of it. I am also grateful for having a chance to meet so many wonderful people and professionals who led me though this internship period.

I take immense pleasure in thanking my Mentor and Head of Department Dr A. Mourougane, School of Maritime Management for moral support, able guidance and useful suggestions which helped me in completing this internship work in time.

Bearing in mind previous I am using this opportunity to express my deepest gratitude and special thanks to the HR Mr RAVI KUMAR who in spite of being extraordinarily busy with his duties, took time out to hear, guide and keep me on the correct path and allowing me to carry out my project at their esteemed organization and extending during the training.

I express my deepest thanks to Mr Sandeep Anand D(CEO) for taking part in useful decision & giving necessary advices and guidance and arranged all facilities to make life easier. I choose this moment to acknowledge his contribution gratefully.

I perceive as this opportunity as a big milestone in my career development. I will strive to use gained skills and knowledge in the best possible way, and I will continue to work on their improvement, in order to attain desired career objectives. Hope to continue cooperation with all of you in the future.

S JISHNU

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CHAPTER I

INTRODUCTION

1.1 Industry Profile

India has emerged as one of the fastest developing markets in the years to come, given its focus on infrastructure development, streamlining easy of business norms, make in India initiative and strong leadership at the center. Logistics as an important and crucial in the wheel of economy will have the direct benefits in terms of growth and new business opportunities. India’s Port and Container Freight Station will play a significant role in the EXIM movement.

1.1.1Container Freight Station (CFS)

CFS is a place where containers are stuffed, de-stuffed and export, import cargo take place with the growing volume of international trade. A CFS is an extended arm of Port, where import, export goods are kept till completion of their examination and clearance. The present paper deals with changing logistical infrastructure and role of container freight stations in the logistical development of our country.

Container freight station is a place where containers are been stored and is used as a storage area where by the exporters or importers stores their container in order to get an adequate demand for their product or due to oversupply factor.

Container freight station is a custom bonded area where by stuffing and de-stuffing of cargo takes place on the watch of the customs. CFS can be located either near to the port area or far from port area. Functionally there is no distinction between an ICD and CFS as both are transit facilities, which offer services for containerization of break bulk cargo and vice-versa. These could be served by rail and road transport. An ICD is generally located in the interiors (outside the port towns) of

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the country away from the servicing ports. CFS, on the other hand, is an off dock facility located near the servicing ports which helps in decongesting the port by shifting cargo and Customs related activities outside the port area.

1.1.2 Main Function of CFS

Receipt delivery of cargo the cargoes that are meant to move from CFS are delivered to the concerned people according to their request made.

Stuffing and de-stuffing of containers the cargoes are being stuffed and de-stuffed into the containers on the watch of customs authority. No containers are meant to be stuffed or de-stuffed without the watch of customs.

Customs clearance all the customs clearance are mandatory before sending a container for Export as well as Import.

Consolidation and desegregation of LCL cargo there might be more Exporters with one Importer or many Importers with one Exporter. Therefore consolidations of all these cargoes will be done in CFS.The containers have standardized dimensions. They can be loaded and unloaded, stacked, transported efficiently over long distances, and transferred from one mode of transport to another container ships, rail transport flatcars, and semi-trailer trucks without being opened. The handling system is completely mechanized so that all handling is done with cranes and special forklift trucks. All containers are numbered and tracked using computerized systems.

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Fig: 1.1

Temporary storage of cargo and containers Container’s can be stacked in the CFS depending upon their need in future.

Reworking of containers Any kind of repair or rework can be done to containers according to the request made by the shipping line operator which thereby include their own charges.

Maintenance and repairs of container units The maintenance and repairs of container units are also taken care of by CFS if there is a request made by the particular shipping line. Charges are applied for indulging in these activities as it is an ancillary service provided by the CFS.

1.1.3 Benefits of CFS:

Services are received as a transit facility Customs clearance facility available near the port area. Reduced level of pilferage and demurrage No custom is required at gateway ports Issuance of through bill of lading by shipping lines, hereby

resuming full liability of shipments. Reduces overall level of movement of Empty containers Competitive transport cost.

CHAPTER - II

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COMPANY PROFILE

2.1 Overview

Allcargo Logistics was founded in the year 1993 headquartered in India (Mumbai) by Mr. Shashi Kiran Shetty, Initially Allcargo Logistics was a shipping agency house and provided freight forwarding services. It is the part of the Avvashya Group, Now It services comprise global multimodal transport operations, container freight stations, inland container depots, ship owning and chartering. The company operates across 90 countries through 200 offices. As one of India’s largest publicly listed logistics companies.

2.2 History

•In 1993, Executive Chairman of Allcargo Logistics Mr. Shashi Kiran Shetty founded Allcargo Logistics as a cargo handling operator at Mumbai port. Initially Allcargo Logistics was a shipping agency house and provided freight forwarding services.

•Under his stewardship Allcargo was the first company in India to introduce LCL (Less than Container Load) services.

•In 1995, ECU Line, an Antwerp-based non-vessel operating common carrier (NVOCC), appointed Allcargo as their India agent.

•In 2003, the company started its first container freight station (CFS) at the largest Indian port, Jawaharlal Nehru Port Trust (JNPT) in Mumbai.

•In 2007, it started two new CFSs at Chennai (in Tamil Nadu) and Mundra (in Gujarat) ports followed by a second CFS at JNPT in the year 2012.

•In 2006, private equity firm New Vernon Capital Fund acquired 6.42% stake in Allcargo.

•In 2008, Blackstone GPV Capital Partners picked up a 6% stake in the company which was later increased to 14.99% in September 2009 by

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converting warrants worth USD 23 million which the global private equity fund subscribed in February 2008.

2.3 Logistics Services

Allcargo Logistics offers specialized logistics services and operations management across the world. India's first multinational company providing integrated logistics services and the second largest LCL consolidator globally. It has a global presence with operations spread over 90 countries covering more than 5000 port pairs.

All cargo’s CFS operation was one of the largest spanning six world class facility with a capacity to manage over 500,000 TEUs annually. These facilities provide a one stop shop for storage as well as clearance of EXIM cargo with value added services. Its facilities are near present near JNPT

(Mumbai), Mundra (Gujarat), Chennai,

World-class service standards Process mapping exercise with customers EDI connectivity through leased line Easy and user-friendly RFID kiosks at front gate and EDI Centre for

accurate real-time status of your containers and their movement State of the art RTGCs (Rubber Tired Gantry Cranes) at Allcargo

CFS’s help in space and traffic management.

2.4 Multimodal Transport Operations

LCL (Less Container Load) NVOCC (Non Vessel Owning Common Carrier) FCL (Full Container Load)

2.5 Container Freight Station Operations

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It provides comprehensive multimodal transport solutions and operations management as an integral part of its logistics services. Allcargo Logistics one of the largest operators in the country with world-class

Container Freight Services (CFS) facilities in

NHAVA SHEVA TRANSINDIA NHAVA SHEVA CHENNAI MUNDRA TRANSINDIA MUNDRA DADRI KHEDA

Allcargo complete service package offering is a commitment to satisfy their clients. Allcargo facilities are 100% pilferage-free, safe and secure zones, and service standards are a benchmark in the industry.

2.6 NVOCC

Allcargo Logistics is the second largest NVOCC player in the world, with a strong presence in niche markets like Eastern Europe / CIS and transshipment hubs in Antwerp, Singapore, Hong Kong & Dubai. Allcargo also offer the highest number of regular direct consolidation services from Chennai, Cochin, Delhi, Kolkata, Mumbai and Tuticorin.

As leaders in the logistics arena, Allcargo offer the complete range of

NVOCC services on a global platform, including

LCL Consolidation FCL Forwarding Multi City Consolidation Stuffing & Sailing Air Freight Services Multi-modal Transport Operations

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Over Dimensional and Project Cargo

2.7 Acquisitions

ECU Line: All cargo's first acquisition was of the Belgium based ECU Line, spanning three stages from 2005-2006. In Jun 2006, making Allcargo Logistics one of the largest NVOCC in the world.

Hindustan Cargo Ltd. (2006) Hindustan Cargo is predominantly engaged in air freight forwarding and custom clearance. The company was acquired by Allcargo Logistics in 2006 for an undisclosed amount.

2.8 Ship Owning & Chartering

Allcargo Laxmi, 4186 Gross Tonnage Allcargo Arathi, 4897 Gross Tonnage Allcargo Sushila, 6204 Gross Tonnage Allcargo Leela, 7918 Gross Tonnage Allcargo Shobha, 6079 Gross Tonnage

Allcargo owns five vessels which they are operating in coastal movement of bulk, break-bulk and Project cargo

Allcargo vessels are calling at all major ports in west, south and east coast of India and subcontinent e firm owns five ships all registered in India

2.9 Dry Cargo Broking & Chartering

Reputed Service Providers of dry cargo broking and chartering services for 3rd party vessels & cargoes across globe

CHAPTER III

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ORGANIZATION STRUCTURE & FUNCTIONAL DEPARTMENTS

3.1 Introduction

An organization should have its own structure in order to operate efficiently. For an organization, the organizational structure is a hierarchy of people and its functions. The structure of an organization tells you the character of an organization and the values it believes when you do business with an organization or getting into a new job in an organization, it is always a great idea to get to know and understand their organizational structure. Depending on the organizational values and the nature of the business, organizations tend to adopt one of the following structures for management purposes

3.2 Responsibilities of Department Heads

The head will be responsible for initiating policy discussions within the department and, with the concurrence, for implementation of department policies. Such policies should always be directed toward the accomplishment of organization goals. Further, the department head will encourage the faculty to share responsibility both for making departmental decisions and for implementing the results of those decisions.

3.3 Organization Service Structure

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Import handling - Port movement, handling and delivery of container to end customer.

Export handling - Cargo carting, stuffing, custom clearance, and movement to port.

LCL shipment - Handling, consolidation, stuffing, de-stuffing and reporting.

Bonded & Open Warehouse - Scientific storage of cargo with planned inventories and streamlined processes.

Transportation - Complete end-to-end service that includes pick-up and drop to specified locations.

Specialized cargo - With container lashing, choking and palletizing services to secure cargo and prevent damage during transit.

Documentation - All import and export operation entries including customs documentation and related formalities are computerized.

Maintenance & Repair of dry container – They provide complete repair, welding, cleaning and washing services as required, to maintain seaworthiness of containers.

Weigh bridge – They offer weighment services to their customers and ensures no loss of cargos.

Reefer monitoring service - All necessary equipment are available to monitor and regulate temperatures of reefer containers and ensure maintenance of optimal temperatures as per recommendations.

Hazmat handling - Handling hazardous cargo. IT Enabled Support Services - A generic real time ‘track and trace'

facility on our website and an "Extranet" facility which allows customers to access various reports in a secure manner.

3.4 Organizational Social Responsibilities

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Under the visionary leadership and guidance of their Executive Chairman Mr. Shashi Kiran Shetty and Non-Executive Director Mrs. Arathi Shetty, Allcargo has committed itself to making a difference in the lives of underprivileged and economically challenged citizens of our country. All cargo’s Corporate Social Responsibility (CSR) initiatives are driven through its nonprofit NGO ‘Avashya Foundation’.

3.4.1 Natural Disaster Relief

Providing immediate and life essential supply of water, food and medicine to regions of India such as Flood, Earthquakes and other Calamities.

3.4.2 Health Care

Critical medical assistance for curative and preventive health care. Make essential and lifesaving medicines and medical treatment available to all underprivileged and economically challenged section of the society across rural.

3.4.3 Education

Children’s and adults across the underprivileged and economically challenged sections of the rural as well as urban society. Create a platform for financial assistance, student’s scholarships & adoption programs, parent’s awareness campaigns and through creating education support infrastructure.

3.4.4 Women Empowerment

Providing a platform for all women across the varied sections of the society for making a better living through education, skills development and employment programs, to support themselves and their families.

3.4.5 Sports

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Promote sports as an activity of skills development and education across the underprivileged and economically challenged sections of the rural and urban society. Create conducive environment, infrastructure and financial assistance to nurture and develop talents in sports.

3.5 Organizational Observation

3.5.1 Empty Container Booking Procedure

Once the cargo packed and ready for export, shipping makes arrangements to ship the said goods to buyer’s place as per his purchase order or Letter of Credit. He enquires with shipping lines or freight forwarders to get the best services, if the freight terms are on ‘PRE PAID’ basis. He finalizes a carrier and confirms his acceptance of freight

The carrier request the shipping to book the container either online or by email by providing details required by the carrier, After completion of booking procedures, carrier provides a booking confirmation to the shipper, by issuing a delivery order to pick up the container from their empty container yard. Means, each shipper line has their own or hired location/yard to park their empty containers. The booking confirmation/delivery order to pick up empty container is mentioned the place of yard/location where the empty container lies.

The shipper or his customs broker arrange a transport truck to move the said empty container from carrier’s yard to his factory for stuffing. A stack period is given by carrier to return back the stuffed container. Stack period is the period allotted to ship authorities to return all stuffed containers to port terminals for loading into a particular vessel. The empty container is moved to CFS/ICD for stuffing.

3.5.2 Stuffing

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Stuffing means ‘loading’ goods in to container or any other mode for export. Once after moving cargo to container freight station, the cargo will be unloaded in warehouse. Once after the completion of customs clearance procedures, the carrier load the cargo to the container to move final destination mentioned in the shipping bill. Stuffing takes place, if the exporter move empty container to their factory for loading goods for export. Wherever you find the word ‘Stuffing’ in export trade that means ‘Loading the Goods’.

3.5.2.1 CFS Stuffing

Once the cargo unloaded in to Container Freight Station for stuffing, the customs house agents file documents with customs to complete customs procedures. After obtaining LEO (Let Export Order) from customs officials, as last procedure of customs clearance under export, the customs house agent delivers the required documents to carrier. Carrier files necessary documents with CFS to load the container. After obtaining necessary permission, cargo will be loaded in to container.

3.5.2.2 Direct Stuffing

The truck carrying goods to export enters in the area of Container Freight Station which is a customs bonded area. The customs official can inspect the cargo and after necessary completion of customs procedure and CFS procedures, cargo is directly loaded in to container. This is called direct stuffing of cargo in Container Freight Station.

3.5.2.3 Factory Stuffing

The exporter can obtain necessary permission to move the empty container from Container Freight Station (CFS) which is a customs bonded area to the exporter’s factory. The stuffing of cargo will be undertaken under the customs official’s supervision at factory premises. Once after completion of stuffing cargo, the container is unloaded back to the Container Freight Station to move the cargo to final destination.

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3.5.3 De- Stuffing

De-Stuffing means ‘Unloading’ cargo either from container or any other mode. Wherever you find the word ‘De- Stuffing’ that means ‘Unloading’ of cargo.

3.5.4 FCL (Full Container Load)

FCL means full container load. If an exporter has goods to accommodate in one full container load, he books an FCL (Full Container Load) to stuff his cargo, the complete goods in the said container owns by one shipper. In an FCL owned by one shipper, the cargo in the container need not have fully loaded cargo in the container. Let the cargo be half loader or quarter loaded container, if booked by one shipper under one shipment, the said shipment is called as FCL shipment.

3.5.5 LCL(Less Container Load)

LCL means Less Container Load. If a shipper does not have enough goods to accommodate in a fully loaded container, he arrange with a consolidator to book his cargo. This type of shipment is called LCL shipment. The said consolidator arranges a Full Container Load (FCL) with a main shipping carrier, and consoles the shipment of other shippers. Means Freight Forwarder who books a full container accepts goods from different shippers and consolidates all such goods in to one container as a Fully Loaded Container (FCL). The Freight Forwarders sort’s out these goods at destination or at transshipment port, for different consignees at different ports. Once after arrival of goods at destination the freight forwarder release goods for each consignee separately by collecting necessary charges

3.5.6 Method of Calculation of CBM under LCL shipment

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Calculating volume of cargo is a common subject for all exporters and other shipping related companies. If cargo is FULL CONTAINER LOAD (FCL) the freight charges is for the full container load basis. But if the cargo is a LESS CONTAINER LOAD (LCL) normally a freight forwarders charges freight on the basis of volume of cargo. A freight forwarders charges freight on the basis of CBM.

The method of calculation of volume of cargo under LCL shipment

CBM means Cubic Meter. However, the total weight of cargo should not exceed 1 ton. That means, if the cargo weight is above 1000kgs, the volume of cargo is treated on the basis of weight.

In short, Freight forwarders charges LCL rate on the basis of ‘per CBM’ or ‘per WEIGHT’ of 1000kgs (1 ton) whichever is higher. CBM - cubic meter is calculated by multiplying Length, Width, and Height of packages of goods.

For Example:

If the Length, Height, Width of a cargo is 2.3 m, 1.4 m, 2 m, respectively, the volume of cargo is 2.3*1.4*2.00 = 6.44 CBM. If you have the measurement in inches or centimeters,

First you need to convert in meters and then calculate CBM which will be easier for you. If freight forwarders quote a rate of USD 10.00 per CBM, the rate will be 6.44 CBM * USD 10.00 per CBM = USD 64.40

If the weight of the said package is 7 tons (7000kgs), the freight on LCL is calculated on the basis of weight.

That is, 7 tons * USD 10.00 = USD 70.00.

So weight of 1 ton (1000kgs) is treated as 1CBM. The LCL freight is calculated on the volume of 1CBM

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3.6 Chennai - Container Freight Stations

Facilities

Total Area: 24.9 acres Distance from Chennai Port- 8kms Current capacity of 1, 00,000 TEUs Plot Area: 61,570 sq. mtrs Open Container Yard: 31,500 sq. mtrs and 29,720 sq. mtrs in new

yard Warehouse: 14,257 sq. mtrs Well-planned administrative building Reefer point facilities with available engineers Customs, Staff and Surveyors under one roof IT systems and EDI connectivity Skilled professionals and trained manpower New Warehouse (Old yard)- Export, Expeditor, LCL, Bond ICD Warehouse- Import Storage, Bonded Cargo Old Warehouse- Export New LCL

Human resources

70 Security personals 54 Allcargo staff 38 Servo Crafts 54 SSFS 90 Labors

Safety & Security

Pilferage-free CFS First Aid Box Breathing apparatus

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Round-the-clock CCTV surveillance manned by trained personnel CCTV cameras- 95 No. with 30 days to 120 days backup.

Regulated entry of visitors at the gate Security at gate, warehouse and other areas within the CFS Adequate firefighting equipment High-mast lights for daylight feel

Firefighting System:

Firefighting tank- 3,20,000 ltrs Main Pump- 60 HP Jockey pump- 10 HP Total Hydrant point- 85 Pressure Maintained- 6Kg Hose- 20 & 30 mtrs Fire man suit – 1 ABC type extinguisher 10kg - 64 No’s Mech foam type 50ltrs – 5 No’s BC type co2 4.5 kg – 34 No’s Fire extinguisher ball – 98 No’s

3.7 Machines & Equipment

Weighbridge Generator back-up (320 & 200 KVA) 2 No’s Trailer – 30 No. Forklift – 20 No. Reach stacker- 3 No. Material hoist- 6 No.

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Fig3.7.1Weighbridge

Fig3.7.2Fork lift

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Fig3.7.3Reach stacker

Fig3.7.4 Rubber tyre Gantery

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3.8 Types of Container

3.8.1 Dry Container

Dry Containers is the most popular and used for transportation of various general cargos. It is also called “Standard container” and it is mostly made of steel.

Dry containers 20' and 40' (general purpose) are manufactured from either aluminium or steel. They are suitable for most types of cargo. Aluminium dry containers have a slightly larger payload than steel, and steel dry containers have a slightly larger internal cube.

Fig3.8.1 Dry Container

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3.8.2 Refrigerated Container (Reefer Container)

Refrigerated container (Reefer container) is used for transportation of frozen and chilled cargos (fruits, vegetables, meats, seafood and films). It is equipped with refrigeration unit and can maintain the target temperature (from –18 to 20 degrees centigrade).

While a reefer will have an integral refrigeration unit, they rely on external power, from electrical power points (“reefer points”) at a land based site, a container ship or on quay. When being transported over the road on a trailer or over rail wagon, they can be powered from diesel powered generators ("gen sets") which attach to the container whilst on road journeys. Refrigerated containers are capable of controlling temperature ranging from -30C, -40C, -65C up to 30C, 40C.

Fig3.8.2 Reefer container

3.8.3 Open Top Container

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Open top container is used for transportation of high height and heavy cargos. It is covered by canvas in order to protect from rain and wind when they are moving.

Fig3.8.3 Open top Container

3.8.4 Tanker Container

Tank container is used for transportation of liquid, as molts, soy sauce and chemical goods and so on. A framework surrounds a tank with the overall dimensions of a container and it is common to be owned by a shipper.

Fig3.8.4 Tanker Containers

3.8.5 Flat rack Container

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Flat rack container is used for transportation of bulky cargo which is unable to handle by general container. It is designed for carrying extra wide loads and can be load from both side and top as it has not got any walls and roof. Flatbed container is also used for transportation of giant cargo.

Specific dimensions and capacity of flat rack containers may vary depending on the container manufacturer, the age of the container and the container owner.

Fig3.8.5 Flat Track Containers

3.9 Functional Departments Overview

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CFS (container freight station) is the designated area for delivery of less than container load cargo for container loading and secured location for container unloading and cargo delivery. There are different departments which belong to the container freight station, each and every department is making their way to develop the container freight station and each and every employee contributing their knowledge and hard work to make the organization stronger.

3.9.1 Gate Operation

Trailers will come from port first they will get the Gate pass and the PNR (public notification registration) movement are entered in register at the security Gate then P.O will verify the seal, container number, and entered time then the RFID (radio frequency identification) tag will place on the container for knowing the location in CFS then the container are off loaded in the CFS, this is for the PNR movement.

Before that PNR movement IGM (import generate manifest) was mailed by the port authority to the CFS, so that they will know about the detail of container which is going to be placed in the CFS. In ALLCARGO LOGISTICS they are using MAG software for doing this process.

Iso code are used for identifying and differentiating the container, it’s the code cover the identification of intermodal (shipping) container used within containerized intermodal freight transport .it include a unique serial number, the owner ,country code ,size ,type ,and equipment category as well as any operation mark .

Size Type Iso code

40 HC 45G1

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40 GP 42G1 20 HD/DC 22G1 20 OT 22U1 40 OT 43U1 20 FR 22P3 40 FR 42P3

40 RF 45R1 20 RF 22R1 45 HC L5G1 20 TK 22T6

3.9.2 Documentation

There are two types of operation

Open Operation RMS Operation

If it is open FCL there is a seal cutting to check the goods in the container for the verification

If it an RMS there is no need of verification the operation process take place without opening the container

Sometime the cargo may be in hold position due to the payment, after the payment process is over the holding will be released

3.9.3 Import LCL

IMPORT LCL (Less Container Load)

Import LCL it has more than one party in a single container, De stuffing will take place in LCL. Manifest copy is required, P.O sign is must to open the container after the verification of the seal, container number

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then P.O will order to open the container and if it has 10 party in a same container each and every party cargo is placed in a separate area then the concern CHA will arrive and verify the cargo,

IMPORT FCL (Full Container Load)

Initially they will find it is open / rms then verify the B/E, B/L and give the open order if it has A.O sign Container history, container number, Description if container entered in CFS.

3.9.4 Carting

FCL – CARTING

FCL – STUFFING

Carting: They will check invoice, packing list, check list. Here work order has been done for the carting, then the carting tally sheet will prepare, then stock order has to place in the cargo for the verification, then the system tally.

Stuffing: First they will check the container number then the CHA will get the stuffing request, then with the help of labor employee the goods have been placed in the container

Shout out cargo: It is an extra packages during the time of stuffing some packages are stopped due to unavailable of space in the container, It will inform to the concern agent and the CHA will send the goods back to the concern logistics company.

CHAPTER IV

LEARNINGS

4.1 Observations

Allcargo is having its various functional departments like (Transportation, operations, in gate Out gate,warehouse) etc. and each functional departememnt is handiling there functions in an efficient and effective

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manner , the transportation department handils the major function like handling the transportation Allcargo is having its own vehicles for transportation. And in ingate and out gate section it handiles FCL and LCL cargos and filing the IGM etc.

Documentation

THE DOCUMENTES REQUIRED FOR DELIVERING THE GOOD S FROM CFS ARE

DELIVERY ORDER BILL OF ENRTY BILL OF LADING INVOICE

o Bill of entry with appraisal officer seal.o Out of charge is provided by the customs and then the passed

out order is given by the preventive officer of the customs.

IMPORT DELIVERY ORDER

FCL AND LCL

FOR FCL LINER DO AND FOR LCL CONSOLIDATED DO ENDORSMENT EXAMINATION ORDER / OPEN ORDER {AO SIGN} SEAL CUTTING/ JOB ORDER {PO SIGN} [ Then The Process Is Cha Approach To The Examination Officer And

Customs Report Is Provided And The Ao Issues The Out Of Charge Order ,The Passed Out Seal For Po Is Give As A Permission To Take The Goods] .

MAIN DOCS AND PROCEDURES

SHIPPING BILL FILED BY THE CHA CARGO OFF LOAD ON THE BASIS OF SHIPPING BILL ENDORSMENT- VERIFICAIN BY THE PREVENTIVE OFFICER

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CERGO INSPECTION BY THE APPRISING OFFICER AO REPORT A LET EXPORT ORDER (LEO) PO PERMISSION FOR SUFFING AFTER STUFFING CUSTOMS SEAL AND PO SEAL IN PUT ON THE PAYMENT MADE REGARDING CFS STORAGE CHARGES AND

THEN THE GATE PASS GIVEN BY THE OUT GATE. Employees are greatest asset of Allcargo Logistics, they offer them a quality benefits package that helps them and their families stay healthy, enjoy time off, provide for their financial future, and save money. Program is a valuable part of an employee's overall compensation. It typically includes

Variable Pay Plan Incentive Schemes Health benefits Health and accident insurance Flexible work schedules Paid holidays Tuition reimbursement Interest–free Loans and subsidized Interest rates on home loans Vehicle Policy

4.2 Suggestions Based on Observation

Allcargo Logistics has one of the top Container Freight Station in the country. During the month of Internship training, lot of activities take place in the detailed internship training, some of the suggestions based on observation during this training.

Few things mentioned based on my knowledge

Gate entry delayed due to the both operation at same time like PNR movement for container and the Gate Pass for Import and Export containers in the same place this make a huge Traffic in the Gate entry that cause some serious problems to avoid this make separate way for

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PNR movement and Import Export containers that possibly reduce the traffic and also increase the CFS operation more effectively

Export: Problem for stuffing due to simultaneous operation like Carting take place at the same time on the other side due to this both stuffing and carting got delayed because of less man power

This kind of problems can be easily solve by the organization committee they need to take necessary steps. This make the movement of goods faster in the CFS and it will make some changes in the annual turnover.

4.3 Conclusion

Allcargo Logistics gives a detailed knowledge about the Container Freight Station. Every department in the organization has connectivity to all other departments that make the chain system between the departments in the organization. This is possible only when there is good management team. Allcargo has the best management team that makes the services better and good initially it was only a freight forwarding services. Now the Allcargo services comprises globally. It is also India’s largest publicly listed Logistics Company. Allcargo provides best service to their customers. At last this Internship gives me a good knowledge about the whole Container Freight Station and its operations.

4.4 Bibliography

http://www.allcargologistics.com/services/containerfreightstations- inland-container-depot/overview.aspx

http://www.howtoexportimport.com/default.aspx http://commerce.nic.in/infr_guid edet.html