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8/18/2019 Final 7-s Model Presentation (1)
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MCKINSEY 7S MODE
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HISTORY
It was first mentioned
in " The Art Of
Japanese
Management " by
Richard Pascale &
Anthony Athos in
1981.
At around the same
time, Tom Peters &
Robert Waterman
were exploring what
made a company
excellent.
The 7 S model was
born at a meeting of
these four authors in
!7"
It w
bas
glo
con
!c
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Large or small, the strategies are all interdependent, so if you fail to pay proper a
them, this may effect all others as well.
Managers should take into account all 7 of these factors, to be sure of successfu
of a strategy
What is the 7S Framework?
Its a management model that describes 7 factors to organize a company in an h
way
ogether these factors determine the way in which a corporation ope
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McKinsey 7S Framework
The model is most often used as a tool to assess and monitor changes i
internal situation of an organization.
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Why shared vales in the middle o! the m
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The 7s "lements
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Strategy Structure Sy
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7#S $H"$K%IST &'"STIO(S
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7#S $H"$K%IST &'"STIO(S
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HOW TO 'S" THIS TOO%?
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ST)R*'$KS M$KI(S"Y 7S+ FR)M"WO
Hard Elements
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STARBUCKS MCKINSEY 7S’ FRAME!RK
S"#t Elements
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'S"S OF M$KI(S"Y 7S MO,"%
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*"("FITS OF TH" M$KI(S"Y 7S MO,
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,R)W*)$KS !F MCKINSEY 7S M!
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&R!CESS F!R A&&%YIN' THE TECHNI(
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Aligned strategic fit Partially aligned fit Mi
&R!CESS F!R A&&%YIN' THE TECHNI(
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PRIVATIZATION OF KENYA AIRWA
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The airline recorded
its first profits.
The commercialization process began
created a strategic alliance with
KLM Royal Dutch Airlines
)**) )**+ )**, )**-
Privatization of Kenya Airways
)**) )**+
the Kenyan Goernment
stoc$ to KLM% and most o
of its stoc$ to the
()change% leaing only
ownership bloc$ held in th
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S.ared /alues
•Not suited to commercial profit-drien firm.
•!ery little attention paid to managing firm-
"ide human factors.
S.ared /alues
•#dentify needs of internal staff$ custome
•%hange culture to &e serice-oriented &
employee through customer serice trai
•#ncrease shareholder alue.
•Aim to &ecome Africa(s leading airline.
•)eep product offerings consistent and o
Strategy
•+ac' of strategy.•No mar'et direction.
•Mainly unprofita&le.
•,nrelia&le and rarely on time.
Strategy
•oal to achiee "orld-class standards
product *uality and performance(.•/elier profita&ility consistently.
•0e the airline of choice in Africa(.
•Anticipate industry change factors.
•perate a modern fleet of aircraft.
•%reate alliances "ith other respecta&le
A#T$R%$#OR$
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Systems
•Lac$ of measurement for operations.•*mprecise financial reporting.
•Lac$ of accountability.
•Technical s$ills misused and underutilized.
• &o means to measure productiity.
•+omputer systems not sufficient to sustain
business.
Systems
• &ew financial control and account
• &ew budget planning and reportin
•+reation of *T department.
• &ew program to continuously imp
and reliability.
Str!tre•,loated wor$force.
•,ureaucratic.•Lac$ of accountability in goernance
BEFORE AFTER
Str!tre
•-or$force reduction.
•Managers e)pected to be responsiaccountable for their units.
•Decentralized with offices or age
the airline sericed.
AFTER
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S"i##s
/Large mar$et share of regional routes.
/Decent share of international routes.
/Technical s$ills misused and underutilized.
/-ea$ sales and mar$eting.
S"i##s
/(fficient use of fleet.
/'trategic alliance with KLM.
/'ta$eholder drien culture.
/Attracting business class custom
/+onsistently profitable
Sty#e
/0olitically influenced.
/+(1s were rarely held the station longer than a
couple of years and lac$ed ade2uate time to
implement strategies.
Staff
/(mployees were friends and relaties of
politicians.
/More employees were employed than needed.
/3nused talent and energy at almost eery leel.
/Low standards of customer serice.
BEFORE AFTER
Sty#e
/0rofitoriented culture.
/4iring of upper managem
e)perience.
/()ecuties e)pected to reamsales and mar$eting% control and
Staff
/Reduction of staff.
/All staff get customer serice tra
/*ncreased productiity.
/All staff e)pected to be
accountable
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Key 0"1nts
! The 72S #rame3"r4 of McK1nsey is a /alue Based Management 5/BM6 m"del
one can holistically and effecti#ely organi$e a company .3
! The Mc)insey 45s model is one that can &e applied to almost any organ
effectieness issue.
! #nconsistency &et"een some of the elements can &e identified &y this classic mo
! The Mc)insey 45 model can &e applied to elements of a team or a pro6ect as "e
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