165
Staffing as an aspect of Human Resources: Implication for school effectiveness by Fikile Beatrice Ngidi - Mtshali MINI-DISSERTATION Submitted in partial fulfilment of the requirements for the degree MAGISTER EDUCATIONIS in EDUCATIONAL MANAGEMENT in the FACULTY OF EDUCATION AND NURSING at the RAND AFRIKAANS UNIVERSITY Supervisor: Prof BR Grobler Co-Supervisor: Dr CF Loock November 1999

Fikile Beatrice Ngidi Mtshali - University of Johannesburg

  • Upload
    others

  • View
    1

  • Download
    0

Embed Size (px)

Citation preview

Page 1: Fikile Beatrice Ngidi Mtshali - University of Johannesburg

Staffing as an aspect of Human Resources: Implication for school effectiveness

by

Fikile Beatrice Ngidi - Mtshali

MINI-DISSERTATION

Submitted in partial fulfilment of the requirements for the degree

MAGISTER EDUCATIONIS in

EDUCATIONAL MANAGEMENT

in the

FACULTY OF EDUCATION AND NURSING

at the

RAND AFRIKAANS UNIVERSITY

Supervisor: Prof BR Grobler Co-Supervisor: Dr CF Loock

November 1999

Page 2: Fikile Beatrice Ngidi Mtshali - University of Johannesburg

ACKNOWLEDGEMENT

I would like to offer my sincere gratitude to the following people who assisted me in the

completion of this project.

Professor B.R.Grobler, my supervisor for his cherishing encouragement,

professional guidance, support and the keen sense of responsibility that lie

showed, together with his gentle but firm manner guided me to successfully

complete this project.

Professor Bischoff, Dr C.F. Loock and Dr C, Moloi, our course leaders and co-

ordinators for their wonderful guidance and inspiring encouragement throughout

the course.

Mrs Maas and the staff of Rand Afrikaanse University Library for their constant

help.

All the members of the research group for the encouragement and motivation

during hard times.

Special appreciation and gratitude to Ronel Loock and !gnus Uys for their neat

and professional typing work.

My family, especially my husband, Mandla Mtshali, for his understanding and

moral support.

My daughter, Ncamsile and my two sons, Mduduzi and Siphesihle for their

understanding and moral support too.

Finally, my Lord Jesus Christ for giving me the strength and health which allowed

this project to reach fruition.

Page 3: Fikile Beatrice Ngidi Mtshali - University of Johannesburg

DEDICATION

This research is dedicated to my late parents — Ambroce Ngidi and Maggie Ngidi

(MaNgcamu), my late father-in-law Obed Mtshali and mother-in-law Agnes Mtshali

(MaMthembu) my sisters and brothers for the love and encouragement they gave me was

the fountain of inspiration for this study.

Page 4: Fikile Beatrice Ngidi Mtshali - University of Johannesburg

(iv)

SINOPSIS

Die fokus met hierdie navorsing was ouerbetrokkenheid as 'n aspek van skoolklimaat en

die implikasies daarvan op skooldoeltreffendheid. Aspekte van ouerdeelname word as

bydraende faktore tot die verbetering van kwaliteit en groter skooldoeltreffendheid

bespreek.

Die navorsingsmetode was tweeledig deurdat daar eerstens 'n Iiteratuurondersoek met

betrekking tot ouerbetrokkenheid plaasgevind het. Die navorser het hierdie inligting

gebruik ten einde haar navorsingsveld te ondersteun en om begronde afleidings te kon

maak. Tweedens is gebruik gemaak van gestruktureerde vraelyste wat deur opvoeders in

skole in Mpumalanga voltooi is. Die inligting afkomstig van 'n analise van die vraelyste

het die navorser in staat gestel om verskeie bevindinge oor die persepsies van opvoeders

en skoolhoofde ten opsigte van doeltreffende skole te maak.

In navorsing is die volgende bevind:

Doeltreffende skole in Mpumalanga is gebaseer op aspekte soos skoolkultuur,

skoolklimaat, visie, motiveringstrategiet, kurrikulum, leierskap en hulpbronne.

Bogenoemde aspekte kan tot drie faktore gereduseer word, naamlik aanspreeklike

koOperatiewe bestuur, oop demokratiese bestuur en normatiewe bestuur.

Die navorser het die onderrigmediumgroepe met mekaar vergelyk en aangetoon

dat die groepe se gemiddelde faktortellings statisties beduidend van mekaar

verskil. Die vier onderrigmediumgroepe het beduidend ten opsigte van al drie die

faktore van mekaar verskil.

Hierdie navorsingsprojek het sewe voorbeelde van twee onafbanklike en elf voorbeelde

van drie of meer onafhanklike groepe met mekaar vergelyk. Hipoteses is gestel en

meerveranderlike sowel as enkelveranderlike statistiese toetse is gebruik om die data te

Page 5: Fikile Beatrice Ngidi Mtshali - University of Johannesburg

(v)

analiseer en to ontleed. Beduidende statistiese verskille is ten opsigte van al drie faktore

gevind.

Met betrekking tot aanspreeklike kooperatiewe bestuur is beduidende statistiese verskille

gevind tussen groepe ten opsigte van:

bywoning van werkswinkels, seminare of kursusse oor skooldoeltreffendheid;

skoolbywoning deur opvoeders;

opvoederorganisasies;*

baat gevind deur bywoning van werkswinkels, seminare of kursusse oor

skooldoeltreffendheid;

moedertaalgroepe;

distrikte waar opvoeders werksaam is; en

vlak van dissipline in die skool.

(*Groep deur hierdie navorser bespreek).

Statistiese beduidende verskille tot oop demokratiese bestuur is gevind tussen die

volgende onafhanklike groepe:

bywoning van werkswinkels, seminare of kursusse oor skooldoeltreffendheid;

opvoederorganisasies;*

godsdiens;

skoolbywoning deur opvoeders;

baat gevind by werkswinkels, kursusse of seminare;

ouderdom van respondente;

onderwyservaring;

moedertaalgroepe;

hoogste onderwyskwalifikasie;

onderrigmedium van skool; en

Page 6: Fikile Beatrice Ngidi Mtshali - University of Johannesburg

(vi)

distrikte waar opvoeders werk.

(*Groep deur hierdie navorser bespreek)

Met betrekking tot die derde faktor naamlik normatiewe bestuur het die volgende

onafhanklike groepe statisties beduidend van mekaar verskil;

bywoning van werkswinkels, seminarc of kursusse oor skooldoeltreffendheid;

posvlak van opvoeder;

opvoederorganisasies;*

godsdiens;

skoolbywoning deur opvoeders;

ouderdom van respondente;

moedertaalgroepe;

onderrigmedium van skool

skoolbywoning deur leerders;

distrikte waar opvoeder werksaam is; en

vlak van dissipline in die skool

(*Groep deur hierdie navorser bespreek)

In Afdeling C van die vraelys is nie van 'n skaal met gelyke intervalle gebruik gemaak

nie. Gevolglik moes nie-parametriese statistiese metodes gebruik word om aan to dui of

die verskillende onafhanklike groepe statistics beduidend ten opsigte van hul persepsies

oor skooldoeltreffendheid van mekaar verskil. 'n Ooreenkoms in die bevindinge tussen

Afdelings B en C van die vraelys was dat die groepe wat in Afdeling B beduidend van

mekaar verskil het, ook in Afdeling C verskil het. Die Chi-kwadraat tesame met die

gestandaardiseerde residueel het die volgende statistiese beduidende verskille aan die lig

gebring.

by die skoolbywoning van opvoedergroepe het die groep met die persepsie dat

opvoederbywoning by hulle skole uitstekend was, die persepsie gehuldig dat hulle

Page 7: Fikile Beatrice Ngidi Mtshali - University of Johannesburg

tot 'n groter mate aan die meer doeltreffende skole behoort dan verwag sou word

op grond van kansfaktore.alleen. Uitstekende skoolbywoning deur opvoeders

barwloed dus die persepsie van skooldoeltreffendheid op 'n positiewe wyse.

die persepsie van skooldoeltreffendheid is nie onafhanklik van kulturele aspekte

nie;

opvoeders by multikulturele skole huldig die persepsie dat hulle aan die minder

doeltreffende skole behoort, tot 'n grow, - mate as wat 'n persoon sou verwag op

grond van kansfaktore alleenlik;

opleidingskursusse in skooldoeltreffendheid bernvloed die persepsies van

opvoeders ten opsigte van skooldoeltreffendheid op 'n konstruktiewe wyse;

onderwyserorganisasies speel 'n rol in die persepsies van hoe doeltreffend

opvoeders hulle skole beskou; en

respondente in Standerton, Malelane, Ermelo en Nelspruit huldig meer positiewe

persepsies van hul skole se doeltreffendheid, relatief tot die ander skole in hulle

distrik.

Die CHAID-program was gebruik om aan to toon watter van die 18 onafhanklike

veranderlikes (as biografiese inligting in Afdeling A van die vraelys ingesluit) die beste

voorspellers van skooldoeltreffendheid was. 'n Statistiese beduidende verband op die 5%

beduidenheidsvlak is tussen skooldoeltreffendheid en die volgende groepe gevind:

die vlak van dissipline in die skool;

die bywoningsvlak van leerders;

die onderrigrnedium van die skool;

die bywoningsvlak van opvoeders;

die onderwyskwalifikasies van opvoeders; en

die bywoning van kursusse oor skooldoeltreffendheid.

Page 8: Fikile Beatrice Ngidi Mtshali - University of Johannesburg

Die Mann-Whitney U toets is gebruik in 'n poging om verband te toon tussen die drie

faktore onderliggend tot skooldoeltreffendheid in Afdeling B en wat respondente as

doeltreffende skole beskou in Afdeling C.

Die volgende is bevind:

Die Kolmogorov-Smirnov toets het aangetoon dat die respondente net statistics

beduidend ten opsigte van normatiewe bestuur van mekaar verskil. Toetse het

ook aangedui dat die persepsie besta .an dat uitermatige demokratiese bestuur

skooldoeltreffendheid nadelig kan beinvloed. Dit blyk ook dat normatiewe

bestuur, waar waardes en norme van uitnemende prestasie teenwoordig is, 'n

belangrike rol speel in die persepsie van respondente ten opsigte van

doeltreffende skole.

Ten einde 'n moontlike verband tussen die cerste orde faktore onderliggend aan

doeltreffende bestuur en die drie tweede orde faktore te vind, is gebruik gemaak van

meervoudige-regressieanalise. Die analisie het bevind dat die relatiewe belangrikheid

van die eerste-ordefaktore in aanspreeklike kooperatiewe bestuur volgens die persepsies

van die respondente soos volg daaruit sien:

versorgende klimaat;

doeltreffende spanbestuur;

kurrikulumaangedrewe bestuur;

hulpbronbestuur;

waardegesteunde bestuur;

etiese bestuur;

aandeelhouerbetrokkenheid;

opvoederaansporingsmaatreels

erkenning;

gelyke leerderprestasie; en

individuele prestasie

Page 9: Fikile Beatrice Ngidi Mtshali - University of Johannesburg

Die relatiewe belangrikheid van eerste orde faktore in oop demokratiese bestuur was:

deursigtige bestuur;

aandeelhouertoeganklikhcid;

verdraagsame samewerking;

ontwikkelingsbestuur;

ouerbetrokkenheid in professionele opvoederontwikkeling; en

kurrikulumkonsensus.

Die relatiewe belangrikheid van die eerste orde faktore as voorspellers van normatiewe

bestuur was:

gemeenskaplike waardebestuur;

bekwame besluitneming; en

finansiele betrokkenheid.

Page 10: Fikile Beatrice Ngidi Mtshali - University of Johannesburg

(x)

TABLE OF CONTENTS

CHAPTER 1

MOTIVATION OF AND STATEMENT OF THE PROBLEM, AND AIM OF THE

RESEARCH

TABLE OF CONTENTS PAGES

1.1 INTRODUCTION 1

1.2 STATEMENT OF PROBLEM 2

1.3 AIM OF THE RESEARCH 3

1.4 METHOD OF RESEARCH 3

1.5 ASSUMPTIONS 3

1.6 CLARIFICATION OF CONCEPTS 4

1.6.1 Staffing 4

1.6.2 Human Resources 5

1.6.3 School Effectiveness 5

1.7 OUTLINE OF THE RESEARCH 6

1.8 SUMMARY 7

CHAPTER 2

STAFFING AS AN ASPECT OF HUMAN RESOURCES:

IMPLICATIONS FOR SCHOOL EFFECTIVENESS

2.1 INTRODUCTION 8

2.2 SCHOOL EFFECTIVENESS 8

2.2.1 Instructional leadership 8

2.2.2 A Climate conducive for learning 9

2.2.3 High expectations 9

2.2.4 Educator collegiality 9

2.2.5 Characteristics of effective schools 10

2.3 STAFFING 13

Page 11: Fikile Beatrice Ngidi Mtshali - University of Johannesburg

2.3.1 Committed and dedicated educators 13

2.3.2 Strong leadership 14

2.3.3 Support staff 14

2.3.4 Important elements in staffing schools 14

2.4 STAFF RECRUITMENT 15

2.4.1 Methods and means of recruitment 16

2.4.2 Staff selection 17

2.4.3 Interviewing 18

2.4.4 Appointments 19

2.5 STAFF INDUCTION 20

2.6 STAFF EVALUATION 21

2.6.1 Staff appraisal 23

2.7 STAFF DEVELOPMENT 24

2.7.1 Professional development 23

2.7.2 Inservice Training (INSET) 23

2.7.3 Staff development programme 24

2.7.3.1 School goals and objectives 24

2.7.3.2 Needs assessment 24

2.7.3.3 Staff development goals and objectives 24

2.7.3.4 Designing a programme 25

2.7.3.5 Implementation 25

2.7.3.6 Evaluation 25

2.8 RECOGNITION OF STAFF 25

2.9 RATIONALISATION AND REDEPLOYMENT 27

OF EDUCATORS

2.10 SUMMARY 28

Page 12: Fikile Beatrice Ngidi Mtshali - University of Johannesburg

CHAPTER 3

RESEARCH DESIGN, DEVELOPMENT OF RESEARCH

INSTRUMENT AND SAMPLING

3.1 INTRODUCTION 29

3.2 THE PURPOSE OF QUANTITATIVE RESEARCH 29

3.2.1 The relationship of the researcher to the subject 31

3.3 THE STRUCTURED QUESTIONNAIRE AS INSTRUMENT

OF RESEARCH 31

3.4 DISCUSSION OF QUESTIONS ASSOCIATED WITH

STAFFING AS AN ASPECT OF RESOURCES 34

3.5 THE RESEARCH GROUP 38

3.5.1 Biographical details 39

3.5.2 Return of the questionnaire 44

3.5.3 Section C of the questionnaire 45

3.6 SUMMARY 45

CHAPTER 4

THE ANALYSIS AND INTERPRETATION OF A SELECTED

SAMPLE OF EMPIRICAL DATA

4.1 INTRODUCTION 47

4.2 RELIABILITY AND VALIDITY 49

4.3 HYPOTHESES 57

4.3.1 Comparison of two independent groups 57

4.3.2 Comparison of three or more independent groups 60

4.4 DISCUSSION OF THE DIFFERENCE BETWEEN THE

FACTOR MEAN SCORES PRESENTED IN TABLE 4.8 67

4.4.1 Accountable collaborative management 67

4.4.2 Open democratic management 71

4.4.3 Normative management 76

Page 13: Fikile Beatrice Ngidi Mtshali - University of Johannesburg

4.5 SECTION C OF THE QUESTIONNAIRE 80

4.5.1 Hypotheses 83

4.5.2 Frequency counts of the independent groups

where statistically significant differences were found to be

present 84

4.5.2.1 School attendance groups 84

4.5.2.2 Mother tongue groups 85

4.6 THE RELATIONSHIP BETWEEN SCHOOL

EFFECTIVENESS AND THE VARIOUS INDEPENDENT

VARIABLES 87

4.6.1 The CHAID-technique 87

4.6.2 Hypotheses in respect of the various independent variables 88

4.7 A COMPARISON OF THE THREE FACTORS IN SECTION

B OF THE QUESTIONNAIRE WITH THE RATING OF

SCHOOL EFFECTIVENESS IN SECTION C 92

4.7.1 Hypotheses for the one sample Kolmogorov-Smirnov Test . 94

4.7.2 The Mann-Whitney U Test 95

4.7.2.1 Hypotheses for the Mann-Whitney test 95

4.8 A MORE DETAILED DISCUSSION OF THE THREE SECOND

ORDER FACTORS THAT WERE FOUND UNDERLYING

SCHOOL EFFECTIVENESS 96

4.8.1 Accountable collaborative management 97

4.8.2 Open democratic management 99

4.8.3 Normative management 100

4.9 SUMMARY 101

CHAPTER 5

SUMMARY, FINDING AND RECOMMENDATIONS

5.1 INTRODUCTION 108

5.2 SUMMARY 108

Page 14: Fikile Beatrice Ngidi Mtshali - University of Johannesburg

5.3 RESEARCH FINDINGS 111

5.3.1 Literature findings 111

5.3.2 Empirical findings 113

5.3.2.1 High quality educators 114

5.3.2.2 A variety of teaching resources 114

5.3.2.3 Good skills for self-management 114

5.3.2.4 Teaching experience 114

5.4 RECOMMENDATIONS 115

5.5 IMPLICATIONS OF THE OUTCOMES OF THE EMPIRICAL

RESEARCH FOR SCHOOL EFFECTIVENESS 116

5.6 SUGGESTIONS FOR FUTURE RESEARCH 121

5.7 CONCLUSION 122

6. BIBLIOGRAPHY 123

7. ANNEXURE A 124

Page 15: Fikile Beatrice Ngidi Mtshali - University of Johannesburg

(xv)

LIST OF FIGURES

Figure 3.1

Perception of educators in the schools sampled

as to how effective their schools are.

Figure 4.1

Dendogram of the effect of the independent

variables on school effectiveness.

Page 16: Fikile Beatrice Ngidi Mtshali - University of Johannesburg

LIST OF TABLES

1. Table 3.1 Items associated with resources

PAGES

as an aspect of school effectiveness 32

2. Table 3.2 Distribution of responses for resources as an aspect of school effectiveness 33

3. Table 3.3 Attendance of workshop/seminar/ course related to school effectiveness in the past three years. 39

4. Table 3.4 Has the course benefited your management skills 39

5. Table 3.5 Gender 40

6. Table 3.6 Age of respondents (grouped for convenience) 40

7. Table 3,7 Present post level 40

8. Table 3.8 Teaching experience (grouped for convenience) 40

9. Table 3.9 Membership of educator organisations 41

10. Table 3.10 Mother tongue 41

11. Table 3.11 Highest educational qualifications 41

12. Table 3.12 Religion 42

13. Table 3.13 Language of instruction 42

14. Table 3.14 Attendance of educators 42

15. Table 3.15 Attendance of learners 43

16. Table 3.16 Principals gender 43

17. Table 3.17 Kind of school 43

Page 17: Fikile Beatrice Ngidi Mtshali - University of Johannesburg

Table 3.18 District in, which school is situated 43

Table 3.19 Discipline level at your school 44

Table 4.1 Factors associated with the factor accountable collaborative management 51

Table 4.2 Items associated with the factor open democratic management

54

Table 4.3 Items associated with the factor nonnative management

56

Table 4.4 Hypotheses with male and female educators as the independent variables

58

Table 4.5 Significance of differences between male and female educators regarding the following three factors

5')

Table 4.6 Ilypotheses with mother tongue groups as the independent variable

61

Table 4.7 Significance of difference between mother tongue groups in respect of the three factors 62

Table 4.8 Mean score of the independent groups in respect of the three factors making up school effectiveness

65

Table 4.9 Frequency table of the various categories of school effectiveness

80

Table 4.10 Combination of categories of school effectiveness 81

Table 4.11 Frequency counts of post level groups in respect of the school effectiveness categories 82

Page 18: Fikile Beatrice Ngidi Mtshali - University of Johannesburg

Table 4.12 Frequency counts of the educator attendance groups in respect of the school effectiveness categories 84

Table 4.13 Frequency counts of the mother tongue groups in respect of the school effectiveness categories

85

Table 4.14 Factor mean score in respect of the two categories of school effectiveness 93

Table 4.15 One sample Kolmogorov-Smirnow test 94

Table 4.16 Results of the Mann-Whitney test for the two categories of school effectiveness in respect of the three factors 95

Table 4.17 The first order factor involved in accountable collaborative management

97

Table 4.18 Stepwise regression development variable accountable collaborative management 98

Table 4.19 The first order factors involved in open democratic management 99

Table 4.20 Stepwise regression: dependent variable open democratic management 100

Table 4.21 The first order factors involved in normative management 100

Table 4.22 Stepwise regression: dependent. variable normative management 101

Page 19: Fikile Beatrice Ngidi Mtshali - University of Johannesburg

CHAPTER ONE

MOTIVATION AND STATEMENT OF THE PROBLEM.

1.1 INTRODUCTION

Providing quality education to all South Africans is the responsibility of both the

National and Provincial Education Departments (South African Schools Act 1996 (Act

No. 86, 1996) The responsibility includes the provision of various kinds of resources

within the limits of a department's financial means. According to Bengu's budget speech

(1996/97) physical, financial and human resources have complementary purposes. Each

in its own right provides for the advancement and effectiveness of the school.

Amongst these resources, human resources are the most costly resource. Bot and Shirley

(1997:18) state that it would appear that the high personnel expenditure undermines the

provinces' ability to provide even minimally adequate resources to support the delivery

of effective education. As a result of the situation, the provinces are unable to finance

essential, non-personnel educational services whose distribution at present is both

inadequate and not equitable. Shortages of resources, overcrowding and poor staffing are

the causes for the high failure rate in the grade 12 examinations. Educators do not

provide learners with quality education mainly due to overcrowded classes and poor

staffing.

Public concern over the quality of education and the growing pressure on schools to

become effective make staffing with the best educators the top priority and the most

important aspect (Culture of Learning, Teaching and Services, 1998:3).

From 1994 it has been necessary to renew and restructure education, especially the

staffing of schools, in order to develop the youth of our country to their full potential.

Page 20: Fikile Beatrice Ngidi Mtshali - University of Johannesburg

-2-

From 1994 it has been necessary to renew and restructure education, especially the

staffing of schools, in order to develop the youth of our country to their full potential.

In pursuit of this it is essential that sound guidelines are designed to regulate staffing as

an aspect of human resource development.

This chapter will concentrate on the following:

the problem statement;

the aim of the research;

the method of research;

the assumptions;

the clarification of concepts; and

the outline of the research.

1.2 STATEMENT OF THE PROBLEM

In the light of preceding information it appears as if the problem above can be focussed

by means of the following questions:

What are characteristics of effective schools?

What are the perceptions of the various stakeholders in respect of staffing as an

aspect of human resources and its implication for school effectiveness?

Page 21: Fikile Beatrice Ngidi Mtshali - University of Johannesburg

-3-

What guidelines can be designed for school principals so that selection of

educators and interviewing techniques can possibly be improved?

1.3 AIM OF THE RESEARCH

In exploring the problem framed above the general aim of this research project is to

investigate the components of effective schools in Mpumalanga South Africa and the

implication that this may have for the management of schools.

In order the achieve the general aim, the following objectives for this specific research

project are:

to investigate the perceptions of stakeholders in respect of staffing as an aspect of

human resources and its possible impact on school effectiveness; and

to provide guidelines for staffing as an aspect of human resources that could be

recommended to school principals in order to enhance school effectiveness.

1.4 METHOD OF RESEARCH

A literature study will be utilised in order to investigate the various characteristics of an

effective school. These will be taken up in a structured questionnaire which will probe

the perceptions of various stakeholders of the Mpumalanga Province in respect of the

staffing as an aspect of human resources and its impact on school effectiveness.

1.5 ASSUMPTIONS

An assumption is a statement that is presumed to be true, often only temporarily for a

specific purpose. This research project could for example have assumptions such as:

Page 22: Fikile Beatrice Ngidi Mtshali - University of Johannesburg

-4-

Educators obtain most of their psychic rewards from the act of enabling effective

learning to occur.

School personnel have a wide range of teaching experience.

Most educators and principals want to increase their effectiveness.

Educators are committed and they spend most of their time teaching.

Educators use a variety of teaching resources.

1.6 CLARIFICATION OF CONCEPTS

Clarification of concepts gives insight to a topic and clarifies intentions the writer has

about the topic, therefore it is significant that the following concepts be clarified and

explained.

1.6.1 Staffing

Allen (1996:454) defines staffing as a means of providing institutions with personnel.

McLeod and Markins (1993:1141) define staffing as an act of supplying schools with

educators. According to Mmola (1982:12) staffing means placement of personnel, that

is, appointing the right person for the job in order to avoid and to minimize overstaffing.

Staffing in this context refers to supplying the right personnel in an institution to meet the

expectations of learners, parents and the community. Staffing involves recruiting,

placing and inducting educators. Redeployment and rationalisation of educators from

overstaffed institutions to understaffed or needy schools is part of staffing.

Page 23: Fikile Beatrice Ngidi Mtshali - University of Johannesburg

-5-

1.6.2 Human Resources

Smit and Cronje (1992:262) refer to human resources as people within an organization —

the lifeblood of an organization. According to Smit and Cronje (ibid) human resources is

the most complex resource of all resources, hence people are the only resource with

personal objectives and demands. For instance, people demand and insist on

development, people strive for higher status, they display different backgrounds and they

are from different backgrounds.

Human resources for the purpose of this research will mean the availability of personnel

to carry out duties for the effectiveness of the institution, this includes professional staff

(educators), support staff (non-teaching staff), groundsmen, security and cleaners.

1.6.3 School effectiveness

Stoll and Fink (1996:28) define a school as effective if it:

promotes progress for all of its learners beyond what would be expected given

consideration of initial attainment and background factors; and

ensures that each learner achieve the highest possible standards.

Mortimore (1991:9) defines an effective school as one in which learners progress further

than might be expected from consideration of its intake. Sammons, Hillman and

Mortimore (1995:3) describe an effective school as a school which "adds extra value to

its students' outcomes when compared with other schools serving similar intakes". Myers

(1996:7) refers to effective schools as schools that make a difference for the better

academic achievement of learners.

Page 24: Fikile Beatrice Ngidi Mtshali - University of Johannesburg

-6-

For the purpose of this research school effectiveness will refer to the whole educational

stimulation of learners, and not only the examination results, which unfortunately is used

as the most important yardstick to determine the progress of learners. An effective

school is an institution which prides itself on meeting the needs of individual learners in a

warm, supportive environment.

1.7 OUTLINE OF THE RESEARCH

Chapter one provides the research problem, the aim of the research and the methodology

to be used. It outlines certain assumptions involved and clarifies the concepts of the

research title.

Chapter two reviews the literature and builds a conceptual framework of school

effectiveness and reveals the contextual nature of this concept by applying it to the

situation in South African schools. Staffing schools with educators will also be clarified.

Chapter three deals with the design of the research instrument and a discussion of the

questions formulated in respect of staffing. The possible implication of their responses of

effective management of the school will also be indicated.

Chapter four deals with the statistical analysis of the data. The reliability and validity of

the questionnaire will be analyzed and the various statistical techniques

used to analyze the data will also be discussed.

Chapter five links the interpretation of the findings of chapters two, three and four and

reflects on the reliability and validity of the research findings. It also deals with the

recommendations of the research and provides a conclusion.

Page 25: Fikile Beatrice Ngidi Mtshali - University of Johannesburg

-7-

1.8 SUMMARY

In this chapter the importance of research in school effectiveness and staffing as an aspect

of human resources was dicussed. A literature review will be postulated in chapter two.

Page 26: Fikile Beatrice Ngidi Mtshali - University of Johannesburg

CHAPTER 2

STAFFING AS AN ASPECT OF HUMAN RESOURCES: IMPLICATION FOR

SCHOOL EFFECTIVENESS: A LITERATURE STUDY

2.1 INTRODUCTION

This chapter will discuss school effectiveness, the opinions of other researchers

about school effectiveness as well as the features of an effective school as

highlighted by other researchers. Staffing as an aspect of human resources and its

impact on school effectiveness will also be discussed. It is therefore necessary to

discuss basically what school effectiveness means.

2.2 SCHOOL EFFECTIVENESS

School effectiveness means a school that focuses on helping learners to progress and

achieve the highest standards they can (Rosenholtz, 1989:95). This can be achieved in

many ways because school effectiveness is multifacetted. It consists of many aspects

such as strong and instructional leadership, a conducive climate for learning and

teaching; high expectations and educator collegiality. The first aspect to be explained is

instructional leadership.

2.2.1 Instructional leadership

Effective schools are managed by effective instructional leaders. Stoll and Fink

(1996:05) describe an instructional leader as a leader who is prepared to work with

educators to promote classroom learning; a leader who demonstrates a variety of teaching

strategies to the staff. An instructional leader understands the needs of the school and is

actively involved in school activities.

The second aspect of school effectiveness to be discussed is that of a climate conducive

to learning.

Page 27: Fikile Beatrice Ngidi Mtshali - University of Johannesburg

-9-

2.2.2 A climate conducive for learning

Creating a conducive atmosphere for effective learning to take place is the educator's

most important task. The educator needs to organise the classroom as comfortably and

effectively as possible. Cangelosi (1993:59) confirms this when he states "a classroom

climate that encourages on task, engaged learner behaviours can be cultivated by creating

a business like atmosphere." Educators should be prepared and organized, and lessons

should be prepared in advance.

A climate that is conducive to learning will also be forstered by an educator who projects

high expectations to his/her learners.

2.2.3 High expectations

It is important that educators convey high expectations to their learners. This will

motivate learners to perform better if they know that their educators have high

expectations of them. School principals must also have high expectations of the staff,

and they must know what the expectations of their subordinates are, and should take

active steps to meet these expectations (Mol, 1990:99).

It is important that educators work together as a team to promote school effectiveness.

2.2.4 Educator collegiality

It is the duty of the principal to establish an effective team, a team which will generate

enthusiasm to all learners, and will be actively engaged in the learning process. Such a

team will enable the staff to work together as smoothly and effectively as possible

(Blanchard, Carew and Parisi — Carew, 1992:72).

Collegiality involves mutual sharing and co-operation, in which people do not compete

but are prepared to "swim together" or "sink together" as a team. They have a shared

vision, a shared mission and shared goals. (Rosenholtz (1990:13) describes shared goals

Page 28: Fikile Beatrice Ngidi Mtshali - University of Johannesburg

-10 -

as "a sense of direction that places teaching, learning and learners' interest, first and

foremost and drives every one in the school to pursue the same vision". A high level of

professional collegiality amongst staff members contributes to school effectiveness.

Having discussed the four aspects of school effectiveness mentioned in 2.2 it is pertinent

to investigate what other researchers write about school effectiveness.

Reynolds (1985:1) describes schools as effective if their learners are performing at a

higher average level that the average school. Uline, Miller and Tschannen — Moran

(1998:462) identify factors such as administrative functioning, morals, level of trust,

leadership behaviour, culture and climate and the commitment, loyalty, and satisfaction

of educators as the most important factors of effective schools.

The researcher agrees with Uline, et al (1998:465) because if educators are satisfied,

motivated and committed, they give more than the average amount of time, energy and

care to their work. They will for example motivate learners and help them with an array

of academic, social and emotional problems.

Effective schools share common characteristics. These characteristics as identified by

other researchers will be discussed in the following paragraphs.

2.2.5 Characteristics of effective schools

Stoll and Fink (1996:15) identify the following characteristics that are associated with

effective schools:

a common mission, which is a shared and communicated vision of the school's

goals and priorities;

an emphasis on learning, characterized by educators who have and convey high

expectations to their learners. Educators who use a variety of teaching and

Page 29: Fikile Beatrice Ngidi Mtshali - University of Johannesburg

monitoring strategies and work together to create curriculum materials linked to

the school goals; and

a climate conducive to learning, where morale and self concept are high due to

active involvement and responsibility on the part of learners, and where

recognition and incentives also plays an important part.

Effective schools normally have principals who display the following characteristics

(Kelly, 1980:15):

a positive leader with exceptional personal qualities;

a leader who establishes structure and strategies for effective communication with

the school community;

a leader who has an open door policy and is accessible to the educators in the

school; and

a leader who communicates the school accomplishments on a regular basis to the

stakeholders in the community.

Good leaders share the vision and goals with the relevant stakeholders. They also

involve all stakeholders in drawing up the school's mission and hold high performance

expectations of what learners can achieve.

Squelch and Lemmer (1994:11) assume that school effectiveness consists of eight key

factors:

developing as a leader;

planning the well managed school;

building a winning team;

co-operating with parents;

staff appraisal;

managing change and conflict; and

coping with stress.

Page 30: Fikile Beatrice Ngidi Mtshali - University of Johannesburg

-12-

These key factors as identified by Squelch and Lemmer (ibid) are amongst the most

important factors that contribute to the effectiveness of a school.

Sammons, Hillman and Mortimore (1995:8) have identified eleven key characteristics of

effective schools, these are as follows:

professional leadership;

shared vision and goals;

a learning environment;

concentration on teaching and learning;

purposeful teaching;

high expectations all round;

positive reinforcement;

monitoring progress;

learner rights and responsibilities;

home — school partnership; and

a learning organisation.

These schools' attributes need to be developed and nurtured.

Schools that display the above characteristics can be regarded as effective schools

because they focus and put emphasis on learners (learner centred).

This research project has taken school effectiveness to consists of the following aspects:

school culture (Craythorne, 1995);

school climate (Freiburg, 1999)

vision (Holmes, 1993);

motivation strategies (Petri, 1996);

curriculum (O'Neil, and Kitson, 1996);

leadership (Harris, Bennett and Preedy, 1997) and;

Page 31: Fikile Beatrice Ngidi Mtshali - University of Johannesburg

-13-

• resources (Preddy, Glatterand and Levacic, 1997).

This particular mini-dissertation is dealing with resources and more specifically with

staffing as an aspect of human resources and its impact on school effectiveness. Staffing

and its role in effective schools will now be discussed.

2.3 STAFFING

Staffing in schools refers to providing schools with suitably qualified personnel.

Personnel can be divided into two categories: teaching personnel (educators) and non-

teaching personnel (support staff). Personnel plays an important role in promoting school

effectiveness. Therefore, it is essential that schools are adequately staffed with

committed, dedicated and well qualified educators, strong leadership and sufficient

support staff.

The first aspect of staffing to be discussed is committed and dedicated educators.

2.3.1 Committed and dedicated educators

Commitment and dedication are the key aspects to school effectiveness. Schools may

have a lot of resources but that do not make them effective if there is lack of

commitment. According to Rosenholtz (1989:97) commitment of educators to the school

and the welfare of learners has been shown as a critical aspect of effective schools.

Schools need to select educators who are well qualified, committed and who use a variety

of educational instructional resources for the benefit of learners (See Questions B 29, B

105, B67 Annexure A).

The second aspect to be explained is strong leadership.

Page 32: Fikile Beatrice Ngidi Mtshali - University of Johannesburg

-14-

2.3.2 Strong leadership

Research on school effectiveness have acknowledged the importance of strong and

effective leadership in keeping the schools effective. Post establishment of schools

should consists of the principal as the head of the institution, the deputy principal and the

heads of department (HOD). This will enable the principal to delegate a certain amount

of work hence sharing of responsibility promotes effectiveness.

Strong leadership gives a direction to whatever is done in the school because the leader

understands the needs of the school and is actively involved in the school work. For

instance, the role of the principal as an instructional leader is to keep focussed on

activities which pave the way for high learner achievement, both academically and

personally.

The third aspect of staffing to be discussed is support staff.

2.3.3 Support staff (non -teaching staff)

Non-teaching staff is an essential part of the school organisation; therefore all schools

should be provided with support staff. Bondesio and De Witt (1996:292) state that

principals of schools should recognise the importane of contribution of non-teaching staff

to the orderly running of the school machine. This will encourage the non-teaching staff

to become real pillars of strength people who have pride in their work and who find real

joy in doing it.

What do other researchers say about staffing in schools?

2.3.4 Important elements in staffing schools

Elloit (1996:203) suggests the following as important factors in staffing effective schools:

highly committed teaching staff;

high expectations and standards;

a positive attitudes towards learners by educators and the principal;

Page 33: Fikile Beatrice Ngidi Mtshali - University of Johannesburg

-15-

strong and competent leadership; and

an emphasis upon high achievement in academic subjects.

In selecting educators for effective schools the above elements should be considered.

Principals and educators with these qualities will definitely make a difference in the

learners' lives.

The process of filling a post involves three phases, namely personnel recruitment,

selection and appointment, according to Bondesio and De Witt (1995:243).

In this research project the following strategies are regarded as the most important to be

considered in staffing of schools:

staff recruitment; staff selection; interviews and appointments;

induction, in-service training, development appraisal; and

recognition of staff.

Staff recruitment as the first strategy in staffing schools will now be discussed.

2.4 STAFF RECRUITMENT

In every school people must be recruited, selected, placed, appraised and recognised.

The main objective of staff recruitment is to influence the best potential and suitable

candidates to apply for the vacant posts. If the school is committed to the belief that the

quality of the educators it employs determines its effectiveness, a systematic approach is

necessary to find the right people who meet the needs of the school. The most suitable

staff should be recruited, screened and appointed, for example, well qualified educators

(See Question B 105 Annexure A).

In order to recruit educators various methods are employed.

Page 34: Fikile Beatrice Ngidi Mtshali - University of Johannesburg

-16-

2.4.1 Methods and means of recruitment

The most common methods which can be used for recruitment as cited by Rebore

(1991:81) are "referrals, personal interviews, vocational guidance to media advertising,

recruitment talks and contracting employment agencies." Advertising staff vacancies is

an attempt to attract high quality and a wide range of educators.

The package that the Department of Education (DOE) offers is one of the most important

reasons for learners to become educators. This package includes financial remuneration,

fringe benefits, working conditions, opportunities for promotion and potential work

satisfaction.

The Department of Education prepares a vacancy list to advertise vacancies for educators

that exist in schools. The advertisement of vacancies must be clear and must include the

minimum requirements for the post; the procedures to be followed for application; the

preferable date of appointment and the closing date for the receipt of applications.

It must also be accessible to all who may qualify or are interested in applying for such

posts (Bondesio and De Witt, 1995:245). It must be in keeping with the provisions of the

constitution of the Republic of South Africa and must clearly mention that the state is am

affirmative action employer (Education Labour Relations Council Resolution No 5 of

1998:6).

All vacancies in public schools should be advertised in a gazette, bulletin or circular and

these must be circulated to all educational institutions within the province (Education

Labour Relation Council Resolution No 5 of 1998:6).

The next step to fill a vacant post is the selection of an educator from a pool of

applicants.

Page 35: Fikile Beatrice Ngidi Mtshali - University of Johannesburg

-17-

2.4.2 Staff selection

Staff selection is a decision making process in which one individual is chosen above

another to fill a position on the basis of how well the characteristics of the individual

meets the requirements of the position. The Department of Education has delegated the

task of staff selection to the school governing bodies (SGB'S). The Department has the

task of sifting the application forms and ensuring that the candidates satisfy the minimum

requirements to fill the post advertised. The application forms are then sent to the SGB

to select a suitable candidate for a particular post, for instance, a school may need an

educator who is well qualified and who shows good skills of self-management.

Robbins (1980:260) states that there are only two choices in selection — accepting or

rejecting an application. It should be noted that no application is rejected on the basis of

"race", "gender", "age", "religion" or "sex".

Bondesio and De Witt, (1995:246) give a short review of the selection process to

determine the interviewing panel's role more accurately:

Step one:

The identification of the general and particular criteria applicable

to the post.

Step two:

The assessment of the applications against the above criteria. The

next stage of selection begins with the candidates who have been

shortlisted.

Step three: The choice and utilisation of a single means of selection or

combination thereof.

Step four: A decision is made concerning the appointment.

Once the SGB had shortlisted the candidates, arrangements are made to interview these

candidates.

Page 36: Fikile Beatrice Ngidi Mtshali - University of Johannesburg

-18-

2.4.3 Interviewing

The interviewing panel comprises of members of the school governing body (SGB),

excluding educator members who are applicants to the advertised posts; the principal of

the school in his or her capacity as a department official; one union representative per

union that is party to the provincial chamber of the Education Labour Relations Council

(ELRC). The Union representatives will have observers' status to the process of

shortlisting and interviews. Resolution No 5 (1998:7) states clearly that they should not

take part in the discussion and recommendations of the panel.

The interviewing panel should plan carefully their line of questioning. The questions that

the interviewing panel ask candidates, should relate to the qualifications, experience, and

personnel qualities previously identified as relevant to the post (See Question B 105

Annexure A). Irrelevant questions should be avoided at all costs. All interviewees must

receive similar treatment during the interviews. There should be no discrimination at all.

The necessity of training and in-service training is evident in the employment interview.

Panel members need to be trained on interviewing skills, especially if all of its members

are not experienced or/and experts on conducting interviews. Bondesio and De Witt

(1995:249) suggest that discussing objectives of the interview beforehand with the panel

is important and provides questions beforehand to the panel members together with the

expected responses, is essential. This enables the interviewing panel members to

evaluate candidates accordingly.

After interviewing all the prospective candidates, the panel will be in a position to select

the candidates, who in their opinion will best fit the needs of the school. They will

recommend to the Department of Education to appoint the successful candidates.

2.4.4 Appointments

The Department of Education, after it is satisfied that agreed upon procedures were

followed and that the decision is in compliance with the Employment of Educators Act of

Page 37: Fikile Beatrice Ngidi Mtshali - University of Johannesburg

-19-

1998; the South African Schools Act, 1996 and the Labour Relations Act, 1995, will

make a final decision. The decision to appoint will be based on the panel's

recommendations and motivations.

The successful candidate will receive an offering letter from the Department of

Education. This letter will provide the candidate with the necessary information and

conditions of service so that the candidate can decide whether to accept the offer or not.

The appointment can only be made after the candidate has accepted the offer, (Bondesio

and De Witt, 1995:251)

Newly appointed educators should go through an induction programme organised by the

school management team (SMT).

2.5 STAFF INDUCTION

Staff induction is a process by which recently appointed individuals are helped to become

orientated into a new environment, which includes the school system, the teaching

position, and the people with whom they will be working.

Castetter (1986:260) defines induction as a "systematic organizational effort to assist new

personnel to fit into and to adjust readily and effectively to a new working environment,

so that the goals of the organisation can be achieved as effectively as possible".

Beginning educators have a need to develop professionally and to be satisfied with their

teaching profession. They also need to be integrated into the culture of a school and its

system (Hirsh and Ponder, 1991:46).

The process of induction or orientation into the profession should begin immediately.

Induction programmes should be planned and should address certain major areas as

(Bondesio and De Witt, 1995:253).

Page 38: Fikile Beatrice Ngidi Mtshali - University of Johannesburg

-20-

According to Bondesio and De Witt (1995:254) the new educator should:

know what is expected of him or her;

plan and organise his or her departments and offices;

motivate and evaluate learners;

counsel and discipline learners;

establish friendly and co-operative relationships with other members of the

school; and

communicate with parents.

According to Rebore (1991:136), induction programmes must be effective and must have

well-defined objectives. The objectives of an induction programme will vary among

individual schools but some objectives are common to all programmes. Rebore

(1991:137) suggests that the leader should executes the following programmes:

to make the employee feel welcome and secure;

to help the employee become a member of the team;

to inspire the employee towards excellence in performance;

to help the employee adjust to the work environment;

to provide information about the community; school systems, school building,

faculty, and status;

to acquaint the individual with other employees he or she will be associated with;

and

to facilitate the opening of school each year.

These objectives support the purpose of an induction programme, which is to promote

quality education for learners.

Once the induction of new educators in their new environment has been completed, the

school management team can commence with staff evaluation, which is part of

development and in-service training and will be continued until they leave the service.

Page 39: Fikile Beatrice Ngidi Mtshali - University of Johannesburg

-21-

2.6 STAFF EVALUATION

Evaluation is the act of placing value in judging the educator. Grobler (1992:2) defines

personnel evaluation as a process where a group or an individual is evaluated to

determine whether they have worked efficiently and have achieved the goals set for them.

Evaluation is aimed at improving the work performance of an educator in order to benefit

the education of the learner. It is also aimed at personal recognition for outstanding

service. An educator's evaluation can be used as a controlling mechanism or as a

developmental tool. Evaluation is part of the management of school effectiveness.

An appraisal system can be used as a developmental tool.

2.6.1 Staff appraisal

In South African schools, particularly in the former Department of Education and

Training (DET) which specialised in black schools, inspection has been used to enforce

compliance with departmental regulations rather than as a tool for educator development.

Educators in Mpumalanga Province have repeatedly criticised the system of educator

appraisal. The resistance led to the near collapse of the entire appraisal system in

Mpumalanga.

Chety (1993:23) confirm that this resistance has led to a breakdown and a suspension of

the system in many parts of the country and a decline in the quality of education

provision.

Stoll and Fink (1996:4) believe that the main objective of educator appraisal is to

promote educators' personal and professional development with the aim of contributing

to school development and school effectiveness. Therefore, appraisal is aimed at the

acknowledgement of the positive aspects of educators' performance. According to

Grobler (1992:2) appraisal rests on the belief that "nobody is just full of faults, and

Page 40: Fikile Beatrice Ngidi Mtshali - University of Johannesburg

-22-

nobody is only totally negative." Appraisal also looks into strengths and the positive

aspects of educators' performance.

According to Department of Education (1998:55) appraisal forms a very important part of

educators' work and should be done regularly. Educator's work should be evaluated and

monitored regularly. This will enable the principal to meet individual members of staff

to discuss work, performance, progress and achievements.

Squelch and Lemmer (1994:113) state that the appraisal system enables educators to

become more effective and to improve the quality of their teaching in general. They view

effective and efficient staff appraisal as a way of maintaining a high level of academic

standard and achievement as well as building and maintaining effective school.

Beveridge (1975:73) views the improvement of work performance as the main objective

of appraisal. Therefore appraisal should be an ongoing programme because it is

important for all educators, including those with experience. As educators appraise their

present performance and set goals for future performance, they gain in stature and add

stature to their profession (Rebore, 1991:351).

Effective schools value appraisal. They recognise the need for and importance of

continually reflecting on what they are doing and how they are doing it, so that they can

seek ways of improving learning and teaching.

Appraisal is an essential tool for identifying staff development needs and for encouraging

professional and personal growth and development. It will also enable educators to use a

variety of resources (See question B 67 Annexure A).

One of the main reasons for staff appraisal is for developmental purposes. The appraisal

documents should indicate to the principal and his management team the needs of

individual educators are and how to devise a training and development programme to

Page 41: Fikile Beatrice Ngidi Mtshali - University of Johannesburg

-23-

help educators improve the effectiveness of their teaching (See question B 71 Annexure

A).

2.7 STAFF DEVELOPMENT

Nathan (1991:153) defines staff development as a deliberate and continuing process

which supports the growth both of individuals and the institution in which they work.

Castetter (1986:291) refers to staff development as professional development and in-

service and training.

2.7.1 Professional development

Professional development is one of the most important aspects in an institution. School

principals should devote much attention to it, by creating conditions which focus on

achieving excellence.

Fullan (1991:344) states that "as long as there is the need for improvement, forever, there

will be need for professional development." According to Stoll and Fink (1996:152)

when educators are professionally fulfilled and demonstrate job satisfaction, skills and

knowledge they are more likely motivate the learners to learn and this will result in

effective schools.

2.7.2 In-service training (INSET)

The ultimate goal of INSET is to bring about the improvement and development of the

educators in an institution Clatter, Preedy, Riches and Masterton (1988:338) believe that

educators need opportunities for INSET as a part of their professional and personal

development. INSET opportunities enable educators to keep abreast of developments

both in teaching methods and in their subjects.

Bruce, Showers and Bennett (1987:11) are of the opinion that INSET should be created

with curricular and instructional improvement in mind. The effective guidance equip

Page 42: Fikile Beatrice Ngidi Mtshali - University of Johannesburg

-24-

each member of staff with skills which enable him/her to fulfill her/his task successful. It

is thus necessary for the principal to draw up a staff development programme.

2.7.3 Staff development programme

Staff development programmes should be created with curricular and instructional

improvement in mind. Principals and educators should be striving for particular amounts

of increase in student learning when any given programme is offered (Bruce et.al (ibid).

Staff development programmes consist of the following:

2.7.3.1 School goals and objectives

School goals and objectives must be established, and these will become the foundation of

the programme.

Once the goals and objectives have been formulated and agreed upon by all stakeholders

a needs survey must be undertaken.

2.7.3.2 Needs assessment

Assessing the needs of the educators to determine if there is a discrepancy between the

competencies of the staff and the requirements of the school is essential. Glatter, Preedy

and Richer (1988:335) agree with Bruce in this regard.

The needs assessment will be used to develop staff.

2.7.3.3 Staff development goals and objectives

Staff development goals and objectives are formulated after the need assessment of staff

members have been undertaken.

The school principal needs to establish staff development goals and objectives. Goals

continually change to meet the continually changing needs of individual staff members

and the school.

Page 43: Fikile Beatrice Ngidi Mtshali - University of Johannesburg

-25-

Goals and objectives provide direction to the next phase in creating a staff development

programme — designing the programme.

2.7.3.4 Designing a programme

According to Castetter (1986:294) a programme that will meet staff development should

be designed. Designing a programme is a process of matching needs to delivery

methods.

The environment in which in-service training, seminars, workshops, and other forms of

staff development are held can be a critical element in the success of the programme. It

is therefore important that the environment is conducive for the training sessions.

The implementation and delivery phase should follow after designing a programme.

2.7.3.5 Implementation

The designed programme should be implemented when all concerned are happy with the

arrangements and agree to participate in the programme and in such a way that effective

learning may occur. Effective evaluation is the final stage in a staff development

programme.

2.7.3.6 Evaluation

Nathan (1991:154) suggests that the programme must be evaluated to ascertain whether it

is meeting its objectives, which in turn will affect future programme designs.

Educators who, after undergoing staff developments show improvement and are effective

in their classrooms need to be recognised for their efforts.

2.8 RECOGNITION OF STAFF

Recognition as an element of motivation can be highly motivating if managed correctly.

Blandford (1997:86) views the ability to motivate staff as the most important element of

Page 44: Fikile Beatrice Ngidi Mtshali - University of Johannesburg

-26-

leadership. Personnel who are positive, highly motivated and committed to educational

excellence create an environment which motivate learners to perform better.

According to Holman (1998:13) research has shown that educators' motivation levels

have dropped by thirty seven percent (37%) from three to five years ago. Nearly seventy

percent (70%) of all educators have considered leaving the profession.

Motta (1995:41) believes that educators leave the profession because of the "lack of

growth and recognition on the job." The educators feel insecured in their job.

Rationalisation and redeployment of educators have increased the uncertainties and

anxieties amongst educators.

Knouse (1995:27) identifies several principles that underlie the effective use of

recognition.

Recognition should be immediate — it should be timely and should relate to

specific accomplishments.

Recognition should be personal — it is a joint celebration of accomplishments

improving teaching and learning.

Recognition should not be based on luck. If employees believe that recognition is

controlled by events beyond their control, they will reduce their efforts.

Recognition systems should not create winners and loosers. Staff members must

work as a team co-operatively, not against each other.

The abovementioned recognition principles will, if managed correctly, motivate

personnel members to excel in their work and this in turn will promote school

effectivenss.

Rationalisation and redeployment of educators is another way that the Department of

Education uses to redress the imbalances of the past.

Page 45: Fikile Beatrice Ngidi Mtshali - University of Johannesburg

-27-

2.9 RATIONALISATION AND REDEPLOYMENT OF EDUCATORS

Rationalisation means equal distribution of posts throughout the province. After the 1994

elections and the dissolutions of homeland government, it became clear that there was an

over-supply of personnel in the public service.

This over-supply of personnel was more obvious in the Education Department (Education

Labour Relations of 1996). A concommitant problem was that of the uneven distribution

of personnel. A need arose for regulating the redistribution of personnel.

On 2 September 1994, the President signed proclamation 138 of 1994, which was

entitled: "Rationalisation of Public Administration under the Constitution of the Republic

of South Africa 1993: Replacement of some of the laws on education" (The Educators'

Employment Act, 1994). This gave relief to Mpumalanga Education Department because

for the first time, the Department considered redeploying educators declared in excess to

schools which are understaffed.

School principals were expected to take the process forward. They were required to

make decisions over issues, such as identifying and declaring in excess. This was the

difficult and stressful positions in which school principals found themselves (Evettes,

1994:110).

Because of this sensitive exercise principals have been accused of providing fake

information to the Department in an attempt to keep more educators. It was also alleged

that they declared educators in excess simply because of their personal feelings towards

those educators and this resulted in many disputes (Grey and Mtshali 1999:1).

Redeployment has caused uncertainties and anxieties amongst educators. Educators feel

insecure in their jobs. According to Erasmus and Van der Westhuizen (1996:235) job

security has always been very important to educators and to their quality of workinglife.

If educators are secure in their jobs, they improve the quality of teaching and learning.

Page 46: Fikile Beatrice Ngidi Mtshali - University of Johannesburg

-28-

It is therefore important that the processes of rationalisation and redeployment are

finalised so that post provisioning for schools is fair and just. All schools will then be

adequately staffed and effective teaching and learning will take place.

2.10 SUMMARY

The literature review has provided insight into various issues surrounding staffing in

schools and its impact on school effectiveness.

Personnel provisioning was discussed in detail. The importance of the selection

processes which includes staff recruitment, selection, induction, development, evaluation

and recognition were highlighted.

The design of the research instrument and a discussion of the questionnaire formulated in

respect of staffing will be dealt with in chapter three.

Page 47: Fikile Beatrice Ngidi Mtshali - University of Johannesburg

CHAPTER 3

DESIGN OF THE RESEARCH INSTRUMENT AND EMPIRICAL

INVESTIGATION

3.1 INTRODUCTION

The literature study in chapter two formed the bedrock of the structured questionaire that

was used to probe the perception of educators and principals in respect of effective

schools. The specific aim of this research was also highlighted in chapter two as

"Staffing as an aspect of human resources: implication for school effectiveness".

In this chapter an attempt will be made to outline the mothodology the researcher used to

collect data. The research design focuses on the following aspects:

the purpose of quantitative research;

the design of the questionnaire as research instrument;

a discussion of the questions used by this researcher; and

a discussion of the respondents used, biographical details requested and the return

of the questionnaire.

A brief discussion to elucidate the merits of quantitative research now follows.

3.2 THE PURPOSE OF QUANTITATIVE RESEARCH

Data obtained from respondents will be transcribed in the form of scores that can be

tabulated and analysed. The purpose of quantitative research is to make objective

descriptions of a limited set of phenomena and also determine whether the phenomena

can be controlled through certain interventions. Thus, initial quantitative studies of a

research problem typically involve a precise description of the phenomena and a search

for pertinent variables and their interrelationships. Ultimately, a theory is formulated to

Page 48: Fikile Beatrice Ngidi Mtshali - University of Johannesburg

-30-

account for the empirical (Borg, Gall and Gall, 1993:195-196).

Deductive reasoning is fundamental to quantitative research. It assumes that a researcher

should be able to move from general kinds of statements to particular ones. For example,

all effective schools have good discipline (general statement). All missionary schools

have good discipline. Therefore all missionary schools are effective schools (specific

statement). These statements are regarded as objective and independent of human

experience and it is a means of linking theory with observations made.

According to Borg et.al., (1993:195) quantitative researchers make the assumption that

they can discover "laws" that lead to reliable prediction and control of educational

phenomena. They view their task as the discovery of these laws by searching for

irregularities in the behaviour of samples of individuals. This search is aided by

statistical analysis, which reveals trends in the sample's behaviour. Quantitative

researchers believe that such trends or laws are sufficiently strong to have practical value,

even though they do not allow for perfect prediction or control. Quantitative researchers

use a deductive form of reasoning and begin with hypotheses and move towards proving

these. More specifically in this research project use will be made of statistical

hypotheses.

A statistical hypothesis usually postulates the opposite of what the researcher predicts or

expects. In this form it is known as a null hypothesis and is usually represented by the

symbol Ho. If the researcher thus expects that there will be statistically significant

difference between the mean scores of SADTU and NAPTOSA members with respect to

learner discipline (research hypothesis) then the hypothesis will be stated in the form of a

null hypothesis. It is the null hypothesis that is tested using statistical techniques. In its

null form the hypothesis will then read:

• Ho — There is no significant statistical difference in the mean scores SADTU

members get and those of NAPTOSA members with respect to learner discipline

-31-

Page 49: Fikile Beatrice Ngidi Mtshali - University of Johannesburg

-31-

Ha — There is a significant statistical difference in the means scores SADTU

members get and those of NAPTOSA members with respect to learner discipline.

Should it be found that there is a statistically significant difference between the mean

scores of male and female educators with respect to learner discipline then the null

hypothesis (Ho) is rejected and the alternative hypothesis or research hypothesis or

research hypothesis (Ha) is accepted.

3.2.1 The relationship of the research to the subject

In quantitative research, the investigator's goal is objectivity. That is, they seek to keep

their personal values, beliefs and biases from influencing the process of data collection

and analysis. Thus they typically administer tests that involve minimal personal

interaction between them and the research sample. If interaction is necessary, as when

conducting an interview, they try to standardise the interaction process so that it is

identical for every individual in the sample.

Conversely, the role of respondents in the research is relatively passive. Their function is

to react to the researcher's questions and interventions.

3.3 THE STRUCTURED QUESTIONNAIRE AS INTRUMENT OF

RESEARCH

The structured questionnaire consisted of 105 closed — ended items. The questions were

designed to obtain the perceptions of the members of the teaching profession in the

province of Mpumalanga as to what constitutes and effective school.

Questions were formulated around the aspects of:

school culture;

school climate;

Page 50: Fikile Beatrice Ngidi Mtshali - University of Johannesburg

-32- vision;

motivational strategies;

curriculum;

leadership and

resources

Twenty-one (21) students now formulated questions arround the above aspects of school

effectiveness and each question started with the header "an effective school should".

Although this particular research project deals with staffing as an, aspect of human

resources all the questions formulated by this group relative to resources are presented in

Table 3.1 and 3.2 respectively. The questions relevant to human resources are indicated

by means of an asterisk.

TABLE 3.1: ITEMS ASSOCIATED WITH RESOURCES AS AN SPECT OF SCHOOL EFFECTIVENESS

Item Number

DESCRIPTION MEAN RANK FACTOR

B 90 Have sufficient toilet for learners and educators

5,82 2 1

B 99 Have the necessary textbooks and stationery

5,81 3 1

B 64* Provide opportunities for improving the teaching of skills of educators

5,76 7 1

B 67* Have educators who use a variety of teaching resources

5,75 9 1

B 29* have educators who show good skills of self-management

5,73 17 1

B 86 Have sufficient furniture in the school 5,72 20 1 B 87 Have an administration block 5,71 21 1 B 96 Hold an annual general meeting

to give feedback to its stakeholders 5,66 28 1 B 93 Have security fence - 5,63 35 1 B 95 Ensure regular communication

with it's stakeholders 5,62 36 1 B 2 Pass on information received from the

Department of Education to all relevant stakeholders

5,53 48 1

B105* Select well qualified educators 5,48 52 1 8101 Encourage educators to be

accountable for the achievement of their learners 5,43 59 2

B 12 Gather information to make informed decisions about resourcing the school 5,39 65 1

Page 51: Fikile Beatrice Ngidi Mtshali - University of Johannesburg

-33-

B 9 Implement strategies for funding 5,28 68 2 B 11 Allocate most of the school funds to

activities of teaching and learning . 5,27 69 1

B 71* Have educators with a wide range of teaching• experience

5,18 . 74 3

B 10 Expect parents of learners who cannot pay school funds to render some form of services to the school

4,29 . 92 3

B 17 Allow learners to have a say in how money collected for the development of sport is spent

3,77 . 99 .

2

B 8 Allocate most of the school funds to extra-curricular activities •

3,40 103 2

Items associated with stalling racilities as an aspect or resources

Factor Accountable collaborative management

Factor 2 Open democratic management

Factor 3 = Normative management

TABLE 3.2 DISTRIBUTION OF RESPONSES FOR RESOURCES AS AN

ASPECT OF SCI-1001, EFFECTIVENESS

Item Frequency of respondents scoring from 1 to 6 Total % selecting 5 or 6 Number 1 2 3 4 5 6

B 90 15 8 20 32 79 1528 1682 95.50% B 99 17 19 31 83 1524 1683 95.50% B .64* 8 8 21 50 170 1426 1683 94.80% B 67* 10 6 17 68 159 1424 1684 94.00% B 29* 8 9 20 62 193 1369 1681 91.40% B 86 22 8 31 50 141 1430 1682 93.40% B 87 27 8 27 60 115 1447 1684 92.70% B 96 16 9 • 322 87 183 1354 1681 91.40% B 93 " 31 16 47 . 76 118 1392 1680 89.90% B 95 13 6 29 104 248 1283 1683 90.00% • B 2 39 23 52 98 46 1319 . 1677 87.40% B105 49 16. 57 111 181 1270 1684 86.20% 8101 54 21 54 123 198 1234 1684 85.00% B 12 16 17 74 156 338 1068 1669 84.20% B 9 54 45 74 162 214 1130 1679 80.00% B 11 ,37 35 84 182 284 1058 1680 79.90% B 71 84 45 75 1 165 226 1084 1634 80.20% B 10 323 78 117 193 214 756 1681 57.70% B 17 349 151 219 275 206 484 1684 40.90% B 8 463 175 227 253 158 400 1676 _ 33.30%

Page 52: Fikile Beatrice Ngidi Mtshali - University of Johannesburg

-34-

Items associated with staffing as an aspect of resources

1 = strongly disagree

6 = strongly agree

2 to 5 = Equal intervals between 1 and 6

Tables 3.1 and 3.2 will be used to facilitate a discussion of the question relevant

to this particular research project.

3.4 DISCUSSION OF QUESTIONS ASSOCIATED WITH STAFFING AS AN

ASPECT OF RESOURCES

Each question was formulated in such a way that the respondents could indicate the

extent to which they agree or disagree with statements in respect of school effectiveness.

For example

An effective school should:

Ensure that maths and science are part of the academic curriculum

Having displayed the various questions in resources only those questions relevant to this

research will now be motivated and discussed using the relevant data as given in Tables

3.1 and 3.2.

Question B 64: Provide opportunities for improving the teaching skills of educators

Table 3.1 and Table 3.2 reveal the following statistical data:

Mean score: 5,76

Rank order: 7

% respondents selecting 5 or 6: 94,8%

Page 53: Fikile Beatrice Ngidi Mtshali - University of Johannesburg

-35-

The above results clearly indicate that the majority of the respondents agree to strongly

agree with the statement. The transformation in the Department of Education requires

that educators are provided with opportunities for improving their teaching skills. A

crucial contributor to learner learning is educator learning. Educators should be provided

with opportunities to improve their teaching skills because educators need to move from

a teaching — learning model which has served many educators and learners to a different

conception which is compatible with the emerging issues of the new millenium (Stoll and

Fink,.1996:118). The implementation of the outcome based education (Curriculum 2005)

demands that educators change their traditional methods of teaching and adapt to this

approach which is learner — centred. An effective school organises in-service training for

educators. Cloete (1985:163) agree with this perception — he states that in-service

training should consist of training aimed at giving educators the knowledge and skills

required to perform their duties. According to Bruce, Beverly and Bennett (1987:12) in-

service training enable educators to increase their repertoire of teaching skills

drammatically and to use those skills effectively.

Asmal (1993:3) supports this perception, he is of the opinion that many educators suffer a

more subtle form of demoralisation if they are not professionally equipped or skilled to

cope with new demands that are being made of them. Therefore, educators should be

given opportunities to improve their teaching skills in order to be effective in their task.

Question B 67: Have educators who use a variety of teaching resources.

Mean score: 5,75

Rank order: 9

% respondent selecting 5 or 6: 94,0%

The mean score above clearly indicates that the vast majority of the respondents are of

the opinion that educators who use a variety of teaching resources contribute to school

effectiveness. The rank order of nine further substantiates this perception. Uline, et.al .

Page 54: Fikile Beatrice Ngidi Mtshali - University of Johannesburg

-36-

(1998:466) support the statements. They typically consider resources and

teaching/learning to be the central instrumental activities of a school.

According to Stoll and Fink (1996:126) educators should "employ a variety of teaching

and learning strategies to engage multiple minds". Learners have different learning

styles, they learn differently from one another. The new curriculum suggests that since

everyone has a mind of his own and these minds work in different ways, a variety of

teaching resources and strategies are required to meet these differences. Stoll and Fink

(ibid) argue the focus of instruction should be to provide meaningful, contextual ized

learning so that learners understand and can transfer learning. It is therefore the duty of

educators to accommodate all learners with their different learning styles (Fullan and

Hargraves, 1992:246).

Question B 29: Have educators who show good skills of self-management

Mean score: 5,73

Rank order: 17

% respondents selecting 5 or 6: 94,1%

The above results clearly indicate that in Mpumalanga Province, educators who show

good skills of self-management play a major role in school effectiveness. Even the rank

order of 17 further confirms this perception. This perception is also supported by the

literature, for example, See 2.3.1 p 5. Educators who show good skills of self-

management manage time well, for instance, they arrive at school fifteen minutes before

starting time, they honour their periods and they are committed to teach the full day

(Colts, 1999:5).

Harris, Bennett and Preedy (1997:274) state that staff should model patterns of good

behaviour. They emphasize that educators should be seen as role models and that

educators should always try to demonstrate their philosophy of education through their

Page 55: Fikile Beatrice Ngidi Mtshali - University of Johannesburg

-37-

practice. This can be seen in numerous ways, for instance, by the style of an educator's

high personal standards of organisation and time management. According to Stoll and

Fink (1996:127) good skills of self-management of educators play a major role in schools

effectiveness. An educator's behaviour is very important to learners' learning, because

learners emulate educators' behaviour.

Question B 105: Select well qualified educators

Mean score: 5,48

Rank order: 52

% respondents selecting 5 or 6: 86,2%

The results above clearly indicate that the majority of respondents agree to strongly agree

that well qualified educators in an institution contribute to school effectiveness (see 2.4

p.6). According to Cloete (1985:121) the best well qualified candidates should be

selected to fill vacancies. Well qualified educators have self confidence, they have

knowledge of the subject matter. Due to this knowledge, they are more effective and

sufficient in handling subject matter. Fullan (1995:104) regards the selection of well

qualified educators as the most important aspect in school effectiveness. Fullan (ibid)

states that there are no substitutes to having better qualified educators.

When educators are well qualified and professionally fulfilled, they demonstrate job

satisfaction, skills and knowledge, and have a strong feeling of efficacy around their

practice, they are more likely to motivate learners (Stoll and Fink, 1996:05). Well

qualified educators convey to learners their believe in the learners' ability to learn and

challenge them with appropriate teaching strategies.

Question B 71: Have educators with a wide range of teaching experience.

Mean score: 5,18

Rank order: 74

Page 56: Fikile Beatrice Ngidi Mtshali - University of Johannesburg

-38-

• % respondents selecting 5 or 6: 80,2%

From the above results it can be concluded that the majority of the respondents agree to

strongly agree with the statement. A school should have educators with a wide range of

teaching experienced, committed and dedicated educators can make a difference in the

lives of the learners, due to their experience in teaching and learning strategies. They

know and understand the learners as well as the subject matter. Educators. with a wide

range of teaching experience understand that learners have different learning styles and

they try to accommodate all learners in the classroom.

Experienced educators provide practical help to beginning educators because experience

educators have skills and time to help newly appointed educators (Husan and

Postlethwaite, 1994:6046). Stoll and Fink (1996:156) support this statement, according

to them new educators' needs are personal support and encouragement from experienced

colleagues. They argue that mentoring of newly qualified educators offers experienced

educators the opportunity to take on leadership roles as they help induct an inexperienced

colleague into the working and social life of the school.

The five questions pertaining to human resources have a mean score of 5,58 and the

respondents thus agree to strongly agree that an effective school should have adequate

human resources. It is the responsibility of the Government to provide all schools with

adequate, effective staff, as staff play a major role in promoting school effectiveness and

in making a difference in learners' lives.

3.5 THE RESEARCH GROUP

Questionnaires were distributed to members of the teaching profession in the Province of

Mpumalanga South Africa according to statistics obtained from the Mpumalanga

Department of Education, There are approximately 26 906 educators in Mpumalanga in

a ratio of four English medium on instruction educators to one Afrikaans medium of

Page 57: Fikile Beatrice Ngidi Mtshali - University of Johannesburg

-39-

instruction educator. Thus approximately 21 525 educators use English as language of

instruction and 5381 have Afrikaans as medium of instruction. The 2400 questionnaires

were thus divided into 1900 English questionnaires and 500 Afrikaans questionnaires.

The various students associated with the project distributed these questionnaires amongst

the 10 districts in Mpumalanga (see Appendix A). The sample was thus of a convenient

stratified nature and representative of the educators in the Province of Mpumalanga.

3.5.1 Biographical details

The following biographical details are represented in the form of Tables as it provides a

good example of how representative the sample was of the population of the Province of

Mpumalanga.

TABLE 3.3: ATTENDANCE OF WORKSHOP/SEMINAR/COURSE RELATED

TO SCHOOL EFFECTIVENESS IN THE PAST THREE YEARS

Frequency Percent Yes 922 55,1 No 750 44,9 Total 1 672

TABLE 3.4: HAS THE COURSE BENEFITED YOUR MANAGEMENT

SKILLS?

Frequency Percent Definitely 532 31,6 Partially 351 20.8 Not at all 111 6,6 Did not attend 690 41,0 Total 1 684

Page 58: Fikile Beatrice Ngidi Mtshali - University of Johannesburg

-40-

TABLE 3.5: GENDER

Frequency Percent Male Female Total

684 978

1 662

41,2 56,8

TABLE 3.5: AGE OF RESPONDENTS (Grouped for convenience)

Frequency Percent 20-30 years 282 17,1 31-33 years 270 16,3 34-36 years 290 17,5 37-40 years 332 20,1 41-46 years 270 16,3 47 + years 211 12,7 Total 1 655

TABLE 3.7: PRESENT POST LEVEL

Frequency Percent Principal 107 6,4 Deputy-Principal 90 5,4 Head of Department 264 15,7 Educator 1 215 72,5 Total 1 676

TABLE 3.8: TEACHING EXPERIENCE (grouped for convenience)

Frequency Percent

1 — 8 years 9 —13 years

510 503

30,7 30,3

Page 59: Fikile Beatrice Ngidi Mtshali - University of Johannesburg

-41-

14 + years Total

Frequency Percent 647

1 660 40,0

TABLE 3.9: MEMBERSHIP OF EDUCATOR ORGANISATIONS

Frequency Percent SADTU 1 114 67,4 TUATA 101 6,1 NATU 15 0,9 NUE 77 4,6 SAOU 255 15,4 NAPTOSA 41 2,5 SAVBO 14 0,9 OTHER 37 2,2 TOTAL 1 654

TABLE 3.10: MOTHER TONGUE

_ Frequency Percent

Afrikaans 416 25,1 English 65 3,9 Nguni 838 50,5 Sotho 340 20,5 Total 1 659

TABLE 3.11: HIGHEST EDUCATIONAL QUALIFICATIONS

Frequency Percent Lower than grade 12 12 0.7 Grade 12 51 3,1 Post school diploma 351 21,0 Teachers Diploma + FDE 782 46,9 Bachelors degreee 47 2,8 Bachelors degree + Diploma/Certificate 286 17,1

Page 60: Fikile Beatrice Ngidi Mtshali - University of Johannesburg

-42-

Post graduate Total

140 1 669

8,4

TABLE 3.12: RELIGION

Frequency Percent None 26 1,6 Christianity 1 543 91,8 Islam 12 0,7 Hinduism 16 1,0 African traditional 61 3,6 Other 22 1,3 Total 1 680

TABLE 3.13: LANGUAGE OF INSTRUCTION

' Frequency Percent English 1 115 68,4 Afrikaans 217 13,3 Dual medium 169 10,4 Parallel medium 128 7,9 Total 1 629

TABLE 3.14: ATTENDANCE OF EDUCATORS

Frequency Percent Excellent 1 016 60,4 Average 634 37,7 Poor 32 1,9 Total 1 682

Page 61: Fikile Beatrice Ngidi Mtshali - University of Johannesburg

-43-

TABLE 3.15: ATTENDANCE OF LEARNERS

Frequency Percent Excellent 790 47,1 Average 821 49,0 Poor 66 3,9 Total 1 677

TABLE 3.16: PRINCIPAL'S GENDER

Frequency. Percent Male Female Total

1 382 297

1 679

82,3 17,7

TABLE 3.17: KIND OF SCHOOL

Frequency Percent Primary School 648 38,5 Secondary School 685 40,7 Combined School 326 19,4 Other 25 1,4 Total 1 684

TABLE 3.18: DISTRICT IN, WHICH SCHOOL IS SITUATED

Frequency Percent Eerstehoek 206 12,3 Ermelo ' 168 10,0 Groblersdal 165 9,8 Hazyview 50 3,0 KwaMhlanga 88 5,2 Malelane 216 12,9

Page 62: Fikile Beatrice Ngidi Mtshali - University of Johannesburg

-44--

Moretele 165 9,8 Nelspruit 181 10;8 Standerton 256 15,2 Witbank 185 11,0 Total 1 680

TABLE 3.19: DISCIPLINE LEVEL AT YOUR SCHOOL

Frequency Percent Excellent 255 15,2 Good 811 48,3 Average 491 29,2 Poor 123 7,3 Total 1 680

It was reasoned that the above aspects could be related to school effectiveness and that

the perception educators have of school effectiveness would differ in respect of these

groups.

3.5.2 Return of the questionnaire

Of the 2 400 questionnaires handed out 1 750 were returned of which 1 684 were useable.

This represents a return rate of 70,2% which is most admirable considering the present

low morale among teachers in Mpumalanga.

Page 63: Fikile Beatrice Ngidi Mtshali - University of Johannesburg

Perception of Mpumalanga educators about the effectiveness of their schools

1...Amongst the most effective schools In the district

197 •r sffectIvirthati-m7stechrrutsinifurd

• irs-eflectivess-Mherschools in-the 'strict

I salve-then m st other-echools In hedialttcl ..ngetihaleasterfedbra_achnoisin_lhe rlisirler '

,..41.1„,„ 396te. _,A.....!......

r,r ∎ mi jeafttre.,

'40'.44 . , , ,Alxe!t.+1, •? V Z,

.1.w

2

3

800

700

600

500

Frequency 400

300

200

100

0

-45-

3.5.3 Section C of the questionnaire

Respondents were asked to respond to the question of how effective their school would

be relative to other school in the district and Table 3.20 summarises the data that is also

displayed grahically in figure 3.1.

ER EQ11 E NC Y PERCENT Among the most effective schools in the District

797 47,4%

More effective than most schools in the District

413 24,6%

About as effective as other schools in District

396 23,6%

Less effective than most other schools in the district

42 2,5%

Amongst the least effective schools in th District

. 32 1,9%

TOTAL 1680

Figure 3.1: Perception of th6 educators in the schools sampled as to how effective their schools arc

3.6. SUMMARY

In this chapter a description of the empirical investigation was provided.

Page 64: Fikile Beatrice Ngidi Mtshali - University of Johannesburg

-46-

Relevant tables were provided and the questions pertinent to human resources as aspect

of school effectiveness were discussed. From the above discussions it was clear that the

respondents regarded the provision of adequate human resources in schools as important

to the functioning of an effective school and they regarded staffing schools with well

qualified, experienced educators who used a variety of teaching resources and show

good skills of self management as the important aspect in promoting school effectiveness.

A discussion of the respondents sampled, their biographical details and the response rate

of the questionnaire were also discussed.

In chapter four the following aspects will be examined.

the reliability and validity of the research instrument;

a discussion of the various factors obtained;

a comparison of one of the independent pairs involved by stating appropriate

hypotheses and interpreting the statistical tests involved;

a comparison of one of the independent groups containing three or more groups

by stating hypotheses and analysing the appropriate statistical data; and

a discussion of the difference between the factor mean scores of the various

groups for each of the factors involved.

Page 65: Fikile Beatrice Ngidi Mtshali - University of Johannesburg

CHAPTER FOUR

ANALYSIS AND INTERPRETATION OF A SELECTED SAMPLE OF

EMPERICAL DATA

4.1 INTRODUCTION

Chapter three concentrated on an explanation of the questions relevant to human

resources as an aspect of school effectiveness. The sample as representative of the

Province of Mpumalanga was also discussed.

In this chapter the following aspects will receive attention:

the reliability and validity of the structured questionnaire;

a discussion of the various factors involved;

one example of a comparison of two independent groups by stating the

appropriate hypotheses and analysing the data by means of multivariate statistical

tests;

one example of a comparison of three or more independent groups by stating the

appropriate hypotheses and analysing the data using multivariate statistical tests;

a discussion of the significance of differences between the factor means of the

various groups for each of the facts that make up school effectiveness;

a discussion of the differences of one example of three or more independent

groups by stating the appropriate hypotheses and analysis of the data;

Page 66: Fikile Beatrice Ngidi Mtshali - University of Johannesburg

-48-

an analysis of Section C of the questionnaire using the Chi-squared technique;

an investigation to determine which independent variable has the largest influence

on school effectiveness as dependent variable; and

an analysis of the three second order factors in order to determine which first

order factors play the most significant role in their composition.

When one attempts to determine the perceptions of educators using a structured

questionnaire it is important that it is valid and reliable. Validity is concerned with

whether what one is measuring is what one really intends to measure. Reliability refers

to the consistency and dependability of measures (Rose and Sullivan, 1996:10).

When repeated measurements of the same thing give identical or very similar results the

measurements instrument is said to be reliable. For example, if you climbed on your

bathroom scale and it read 85 kilogram, you climbed off and on again and it read 82

kilograms, repeated the process and is read 87 kilogram, your scale would not be very

reliable. If, however, in a series of weightings, you obtained the same answer (say 85

kilograms), your scale would be reliable. (Vogt, 1993:195). Suppose you knew that you

actually weight 80 kilograms then your scale may be reliable but it is not accurate (valid).

An instrument is valid to the extent that it measures what it is sup

posed to measure for example, say you want to measure a person's height. If all you had

was a bathroom scale, you could ask the person to step onto the scale and record the

results. Even if the measurements were highly reliable, that is, consistent from one

weighting to the next, they would not be valid. There is no doubt that a metrestick or a

tape calibrated in millimetres would be more valid for measuring height than a bathroom

scale. (Vogt, 1993:240).

Page 67: Fikile Beatrice Ngidi Mtshali - University of Johannesburg

-49-

4.2 RELIABILITY IF VALIDITY

Reliability and validity have been clarified in 4.1 above. There are, however, different

types of validity but for the purpose of this research only content and construct validity

will be clarified. A measuring instrument has content validity to the extent that its items

represent the content that it is designed to measure (Borg et.al ., (ibid). Content validity is

not a statistical property, it is rather a matter of expert judgement. Several principals

from secondary schools and researchers from the Department of Educational Sciences

reviewed the questionnaire to judge the relevancy of each item. The questionnaire was

also submitted to the Statistical Consulting Services of the Rand Afrikaans University for

further scrunity and refinements of the items. An instrument has construct validity to the

extent that it can be shown to measure a particular hypothetical construct. Psychological

concepts such as effectiveness, anxiety and creativity are considered hypothetical

constructs because they are not directly observable but rather are inferred on the basis of

their observable effects on behaviour. (Borg et.al ., (ibid). The construct validity of the

measuring instrument was investigated by means of factor analysis. According to Jaeger

(1990:345) factor analysis is used extensively in research. It is particularly useful as a

tool for examining the validity of tests or the measurements characteristics of attitute

scales.

Borg et.al ., (ibid) defines factor analysis as a correlation technique that examines a large

number of items and determines whether they cluster into a smaller number of underlying

factors. The principal objective of factor analysis is to construct a smaller number of

variables (called factors) that do a good job of conveying the information present in a

larger number of variables.

In this research 105 items were designed to secure information on the perceptions of

educators at various post levels in respect of which aspects are involved in school

effectiveness (see Appendix A). The construct validity of the structured questionnaire

Page 68: Fikile Beatrice Ngidi Mtshali - University of Johannesburg

-50-

was investigated by means of successive first and second order factor analytic procedure.

The first order procedure involves a principal component analysis (PCA1) followed by a

principal factor analysis (PFA1). These procedures were performed using the SPSS 8,3

programme (Norusis, 1998) to identify a number of factor that may facilitate the

processing of the statistics. The first order procedure resulted in 20 factors that were used

as a second procedure. This consisted of a principal component analysis (PCA2) with

varimax rotation and orthogonal axes followed by a principal factor analysis (PFA2) with

direct oblimin (oblique) rotation.

These procedures resulted in the 105 items being reduced to three factors namely:

Factor 1 consisting of 72 items that was named accountable collaborative

management with a Cronbach-alpha-reliability coefficient of 0,980. The 72

items can thus be regarded as forming one scale with a minimum value of 72 x 1

+ 72 and a maximum value of 72 x 6 = 432.

Factor 2 consisting of 20 items that was dubbed open democratic management

with a Cronbach-alpha-reliability coefficient of 0,975. The 20 items thus form

one scale with a minimum value of 20 x 1 = 20 and a maximum value of 20 x 6 =

120.

Factor 3 consisting of 13 items that was dubbed normative management with a

Cronbach-alpha-reliability coefficient of 0,785. The 13 items thus form one scale

with a minimum value of 13 x 1 = 13 and a maximum value of 13 x 6 = 78.

The items that constitute accountable collaborative management are shown in Table 4.1,

the items involved in open democratic management are given in Table 4.2 and the items

that make up normative management are indicated in Table 4.3.

Page 69: Fikile Beatrice Ngidi Mtshali - University of Johannesburg

-51-

TABLE 4.1: Items associated with the factor accountable collaborative

management

Item "No.

Description An effective school should:

Mean score

Rank order

B104 Have a principal who is a good role model 5.88 1 .B90 Have sufficient filets for learners and educators 5,8? 7

B99 Have the necessary textbooks and stationery 5.81 3_____ 3 B74 Have educators who lead by example 5,81

B84 Have educators who are supportive of one another 5,80 5 B103 Encourage learners to accept responsibility for their own

development 5,77 6

B64 Provide opportunities for improving the teaching skills of educators

5,76 7

B38 Practice what is preaches 5,76 7 B100 Develop attitudes in their learners conducive to

understand otheryeople 5,75 9

B97 Ensure high levels of achievement among its learners 5,75 9 B66 Implement a curriculum that provides learners with the

necessary skills to improve employment opportunities 5,75 9

B67 Have educators who use a variety of teaching resources 5,75 9 B102 Strive to provide an environment that all stakeholders

can feel proud of 5,74 13

B73 Inculcate good morals and values in their learners 5,74 13 B39 Show a commitment towards exemplary teaching

practice 5,74 13

1340 Attempt to ensure that basic human rights are respected 5,74 13 B28 Ensure that its educators provide a supporting

environment for learners 5,73 17

B29 Have educators who show good skills of self-management Implement a curriculum that provides learners with the necessary skills to be useful citizens

5,73 5,73

17 17 B70

B86 Have sufficient furniture in the school 5,72 20 B49 Have corrective measures in place to deal with learners

who violate school rules 5,71 21

1387 Have an administration block • 5,71 21 B98 Develop attitudes in learners that fosters a good

jf- i um 5,70 23

B26 Have educators working as a team with the management of the school

5,70 23

B33 Have positive expectations for educators 5,69 25 B94 Inculcate leadership skills in learners 5,68 26

Page 70: Fikile Beatrice Ngidi Mtshali - University of Johannesburg

-52-

B65 Implement a curriculum that is based on relevant and reliable educationaliesurch

, 5,68 26

B96 Hold an annual general meeting to give feedback to its stakcholdcrs

5,65 28

B69 Have educators who assist learners who have special educational needs

5,65 29

B62 Have the leadership skills to bring about the necessary transformation in the school

5,65 29

B61 Try to create a climate conducive to active parental involvement

5,65 29

B13 Be future orientated when designing its curriculum 5,65 29 B37 Not be afraid to learn from its failures 5,64 33 B56 Have community structures with an interest in education

supporting the school 5,64 33

B93 Have a security fence 5,63 35 B88 Have an educator who is specifically responsible for

counselling learners with emotional problems 5,62 36

B95 Ensure regular communication with its stakeholders 5,62 36 B54 Ensure that it receives active support from all levels

of the education system 5,62 36

B22 Have a school policy which is in line with its mission statement

5,61 39

B35 Involve the educators in solvin&school related problems 5,61 39 B43 Encourage learners to resiect their cultural traditions 5,60

5,59 41 42 B4 Implement a curriculum that provides learners with a

life-skills education B76 I-lave norms and values that arc supported by the

community 5,58 43

B I Ensbre that maths and science are part of the academic curriculum

5,57 44

B25 Collect relevant information to determine whether the objectives of the curriculum have been achieved

5,57

4

44

1375 Recognise educators who improve their educational qualifications .

5,57 44

B92 Encourage good interpersonal relationships among all stakcholdcrs

5,56 47

B2 Pass on information received from the Department of Education to all relevant stakeholders

5,53 48

B27 Have a clearly articulated educational philosophy 5,53 48 1382 Regard norms and values as an important aspect in the

development of learners 5,52 50

B41 Recognise its past students who achieved succes in their 5,52 50

Page 71: Fikile Beatrice Ngidi Mtshali - University of Johannesburg

-53-

chosen careers . B55 Have educators who show sympathy towards learners 5,48 52 B105 Select well-qualified educators 5,48

5,48 52 52 B46 Respect the traditions of its community

B42 Involve learners in the cleaning of classrooms and school grounds

5,47 55

B68 Provide incentives for learners to achieve in Olympiads and extra curricular activities

5,46 56

B72 Reward the individual performance of learners 5,45 57 B23 Have everyone in the school committed to the

transformation of the education system 5,45 57

B3 Provide learners with opportunities to enable them to utilise information independently

5,43 59

B24 Ensure that the governing body and educators have joint planning sessions

5,43 59

B52 Have a governing body that makes special provision for the welfare of learners

5,43 59

B36 Institute a training and development programme for educators who fail to achieve their curriculum objectives

5,41 64

B12 Gather information to make informed decisions about resourcing the school

5,39 65

—B78 Strive towards equity in learner achievement among all socio-economic levels

5,37 66

B14 Let stakeholders participate in developing the mission of the school

5,27 69

B11 Allocate most of the school funds to activities of teaching and learning

5,27 69

B21 Consult with parents before taking an important decision in respect of school policy

5,23 71

B77 Recognise parents who contribute money for the upgrading of school facilities

5,14 76

1380 Strive towards equity in learner achievement among differing races

5,14 76

B5 Make use of computer technology to supplement teaching methods

5,09 79

B6 Not deviate from the National curriculum 4,64 87 B34 Offer financial incentives to educators based on their

teaching competence 4,58 88

Page 72: Fikile Beatrice Ngidi Mtshali - University of Johannesburg

-54-

The above 72 items can thus be regarded as one scale and the six-point scale should be

understood in items of a new scale that can be represented as follows.

Minimum 1 2 3 4 5 6 Maximum

(x 72)

72 144 216 288 360 432

A score of between 360 and 432 would thus indicate that respondents agree to strongly

agree with the factor concerned. A score of 288 would represent partial agreement by the

respondents whereas a score between 288 and 360 would represent partial agreement to

agreement with the factor. A factor mean score of 216 would represent partial

disagreement by the respondents concerned.

Having presented the items associated with factor one and discussed the appropriate

scale, factor two will now be discussed.

TABLE 4.2: ITEMS ASSOCIATED WITI -I THE FACTOR OPEN DEMOCRATIC

MANAGEMENT

Item no.

Description Mean An effective school should score

Rank order

B101 'Encourage educators to be accountable for the 5,43 achievement of their learners

59

B51 Not tolerate the intimidation of educators 5,42 63

B9 Implement strategies for fundraising 5,28 68

B44 Allow stakeTio1Uers to collaborate in the formulation 5,22 of school rules and regulations

72

B30 Train and develop educators using programmes designed 5,22 by the educators of the school

72

1360 13e responsive to the concerns of its stakeholders 5,16 75

Page 73: Fikile Beatrice Ngidi Mtshali - University of Johannesburg

-55-

B89 Have eddcators who use peer appraisal to develop themselves

5,13 78

B20 Have a curriculum that is supported by the majority of stakeholders of the school

5,08 80

B31 Invite outside consultants to train its educators 5,07 81 , B7 Allow educators to use the results of the assessment of

learners to plan curriculum priorities 5,05 82

B58 Create governance structures to give stakeholders the necessary power to enable them to govern the school completely

4,84 83

B59 Will only implement an additional field of study when the majority of the stakeholders have agreed to it

4,80 84

B48 Involve learners in disciplinary matters affecting the school

4,50 90

B16 Encourage teacher unions to participate in school mana ,ement

4,07 94

1319 Involve the local taxi association in the transport needs of the learners

3,98 96

1345 Allow parents to participate in the professional development of educators

3,84 98

B17 Allow learners to have a say in how money collected for the development of sport is spent

3,77 99

B47 Allow parents to play a role in the appointment of educators

3,72 100

B18 Let student organisations participate in the management of the school

3,72 100

B8 Allocate most of the schools funds to extra-curricular activities

3,40 103

The 20 items above can thus be regarded as one scale or factor and the six-point scale

should be understood in terms of a new scale that can be represented as follows:

Minimum 1 2 3 4 5 6 Maximum

( x 20)

20 40 60 80 100 120

Page 74: Fikile Beatrice Ngidi Mtshali - University of Johannesburg

-56-

A score of between 100 and 120 would thus indicate the respondents agree to strongly

agree with the factor concerned. A score of 80 would represent partial agreement by the

respondent whereas a score between 88 and 100 would represent partial agreement to

agreement with the factor. A factor mean score of 60 would represent partial

disagreement by the respondent concerned.

The items making up factor three will now be presented in the form of a table.

TABLE 4.3: ITEMS WITH THE FACTOR NORMATIVE MANAGEMENT

Item no.

Description Mean An effective school should: score

Rank order

73-83 - Regard excellent achievement as a core value 5,26 70 B71 Have educators with a wide range of teaching experience 5,18 74 B50 Involve re-Timers in decision-making only if they have the 4,76

necessary expertise 85

B57 Take stern action against pregnant learners 4,69 86 BUS Try to involve the business sector in the management 4,53

of the school 89

B85 Give grater power to the experienced teachers 4,38 91 B I 0 Expect parents onearners who cannot pay school funds 4,20

to render some form of service to the school 02

B53 Involve learners in decision-making only if they have an 4,11 interest in a particular decision

93

B81 Cater for a homogeneous cultural group 4,05 95 B63 Only implement a curriculum that has been successfully 3,93

implemented in another country 97

B79 Link its norms and valueS to a particular religion 3,48 102 B91 Not allow participative decision-making 2,54 104 B32 Discourage educators from improving their educational 1,73

qualifications 105

The above 13 items can thus be regarded as one scale or factor and the six-point scale

should be understood in terms of a new scale that can be represented as follows:

Page 75: Fikile Beatrice Ngidi Mtshali - University of Johannesburg

Minimum 1

13

2

26

3

39

-57-

4

13)

52

5

65

6 Maximum

A score between 65 and 78 would thus indicate that respondents agree to strongly agree

with the factor concerned. A score of 52 could represent partial agreement by the

respondents whereas a score between 52 and 65 would represent partial agreement to

agreement with the factor. A factor mean score of 39 Nvoukl represent partial

disagreement by the respondents concerned and a score of 26 would indicate

disagreement by the respondents \vith the factor concerned.

Having completed a representation of the factor involved in school effectiveness it is

appropriate to state the hypotheses and discuss the statistical analysis.

4.3 HYPOTHESES

Due to the restrictions placed on the length of a mini -dissertation only one example of

two independent groups and one example of three or more independent groups will be

discussed in detail. '!'he comparison of two independent groups will be the first to be

discussed.

4.3.1 Comparison of two independent groups

At the multivariate level two independent groups can be compared for possible statistical

difference in their mean scores using HoleIling's test. This implies that the vector

means of the two independent groups are compared in respect of the three factors

considered together. Should a statistically significant difference be found at this

Page 76: Fikile Beatrice Ngidi Mtshali - University of Johannesburg

-58- '

multivariate level than the Student [-test is used in respect of each of the variables taken

separately. The particular independent group chosen by this researcher is gender and the

discussion will now turn to possible differences between male and female respondents

relative to the three factors.

4.3.1.1 Differences between male and female respondents as independent variable

TABLE 4.4: HYPOTHESES WITH MALE AND FEMALE EDUCATORS AS

THE INDEPENDENT VARIABLE

Dimension Variable Symbol Description Test Multivariate Gender I-loT There is no statistically Hotelling's level significant difference between

the vector mean score of male and female educators in respect of the three factors . considered together.

f 2

1-laT There is a statistically significant difference between the vector mean score of male and female educators in respect of the three factors considered together.

Univariate - Hot There is no statistically Student level

.

significant difference between the mean scores of male and female educators in respect of each factor taken separately namely:

[-test

Hot 1 Accountable collaborative management

Hot2 - Open democratic management

Hot3 Normative management

Hat There is a statistically significant difference between the

Page 77: Fikile Beatrice Ngidi Mtshali - University of Johannesburg

59-

mean scores or male and

female educators in respect of

each lador taken separately

namely:

fat I Accountable collaborative

manaL!,einent

I lat2 Open democratic management

liat3 Normative management

TABLE 4.5: SIGNIFICANCE OF DIFFERENCES BETWEEN MALE AND

FEMALE EDUCATORS REGARDING TIIE FOLLOWING

THREE FACTORS

Factor Group Factor mean Ilidelling T2 (p-value)

Student t-test (n-value)

Accountable collaborative management

Male Female

403.78 399,44

0,0I I**

0,000**

0,004**

Open democratic management Male 94,96 0,000 ** Female 9 I ,46

Normative management Male 52,06

Female 53.60

* * Statistically significant at the 1% level (p<0,01) N (Males) = 675

N (Female) 932

Table 4.5 indicates that there is a statistically significant difference between the vector

mean scores of male and female educators at the multivariate level in respect of all three

factors considered together (p = 0,000). FloT is thus rejected and the alternative

hypotheses Hal' is accepted. At the univariatc level male and female educators differ

statistically significantly from one another in respect of all three Factors considered

Page 78: Fikile Beatrice Ngidi Mtshali - University of Johannesburg

-60-

seperately, Hot I, Hot2, and Hot3 are thus rejected in favour of the alternative hypotheses

namely, Hotl , Hot2, and Hot3 are thus rejected in favour of the alternative hypotheses

namely Hat 1, Hatt and Hat3.

Male educators perceive themselves to be more accountable collaborative and openly

democratic in the management of school effectiveness when compared with female

educators. The simple explanation could be that most people in promotion posts are

males. Even in politics, males occupy high positions. It is very rare to have a female

educator holding a high position in any organisation. Females' reasoning is based on

caring and emotional commitment and are religiously inclined. Thus, female educators

have a significantly higher factor mean score that of the male educators in respect of

normative management.

Having set hypotheses and tested them in respect of one example of two independent

groups it is now necessary to compare one example of three or more independent groups.

4.3.2 Comparison of three or more independent groups

In respect of three or more independent groups, multivariate differences are investigated

by means of MANOVA (multivariate analysis of variance) in respect of the three factors

considered together. The vector mean scale scores are compared and should any

difference be revealed at this level then ANOVA (analysis of variance) is used to

investigate which of these three factors is responsible for the significant statistical

difference. Groups are analysed pair-wise by means of either the Scheffe or the Dunett

T3 tests. If the homogeneity of variance in the Levene test (an advanced from of the

Student t-test) is more than 0,05 (p>0.05) then the Scheffe test is used to investigate

possible differences between pairs. Should the homogeneity of variance be less than 0,05

(p<0,05) then the Dunett T3 test is used to investigate differences between the various

pairs. The difference between the mother tongue groups will now be discussed.

Page 79: Fikile Beatrice Ngidi Mtshali - University of Johannesburg

-61-

4.3.2.1 Differences between mother tongue groups in respect of the three factors

TABLE 4.6: HYPOTHESES WITH MOTHER TONGUE GROUPS AS THE

INDEPENDENT VARIABLE

Dimension Variable Symbol Description • Test Multivariate Mother FroM Thereis no statistically significant Manova level tongue difference betweeft the vector

mean score of the four mother

tongue groups in.respect of the

three factors taken together.

HaM There is a statistically significant difference between the vector mean scores of the four mother tongue groups in respect of the three factors taken together.

Univariatc level

FloA The average scale scores of the four mother tongue groups do not

differ in a statistically significant way from one another in respect of the following factors. taken separately:

Anova

FloA I Accountable collaborative management

1 -loA2 Open democratic management

1-boA3 Normative management

, HaA The average scale scores of the

four mother tongue groups do differ in a statistically significant

way from one another in respect

of the following factors taken

separately:

HaA I Accountable collaborative management

HaA2 Open democratic management

Page 80: Fikile Beatrice Ngidi Mtshali - University of Johannesburg

-62-

Pair-wise difference

1-1aA3

floS

1-loS2

Normative management

There is no statistically significant difference between the average scale scores of the four mother tongue groups compared pair-wise in respect of the three factors considered

separately namely:

- . Accountable collaborative

management

Scheffe.

lloS2 Open democratic management

flaS There is a statistically significant

difference between the average scale scores of the four mother

groups compared pair-wise in respect of the three factors considered separately namely:

I laS1 Accountable collaborative management

l-iaS2 Open democratic management

1-1aS3 Normative management

TABLE 4.7: SIGNIFICANCE OF DIFFERENCES BETWEEN THE MOTHER

TONGUE GROUPS IN RESPECT OF THE THREE FACTORS:

Factor Group Factor mean ,

Manova (p-value)

0,000

. Anova _Sp-value

0,014 A

ScheITUDunett T3 A

-

B -

C -

I) -

Accountable collaborative management

A 402,08

B 396,59 I3 - - * -

C 403,08 ' C - - -

D 403,26

96,30

82,89

p - _ _

Democratic management A

0,000 **

A - 44* -

*,

13 13 ** - *

C 96,73 C - 4, * - *

88,86 D 4.* ** ** _

Normative management

A 51,72

56,86 0,000 **

A - ** - -

13 13 ** -

** *,

C 51,72 C - ** -

D 50.40 D - ** - -

Page 81: Fikile Beatrice Ngidi Mtshali - University of Johannesburg

-63-

** Statistically significant at the 1% level (p<0,01)

* Statistically significant at the 5% level (p>0,01 but < than 0,05)

A = Nguni (N = 801)

B = Afrikaans (N = 380)

C = Sotho (N = 340)

D = English (N = 76)

Using the data in Table 4.7 it follows that there is a statistically significant difference at

the 1% level between the mother tongue groups at the multivariate level. HoM is thus

rejected in favour of the research hypotheses HaM (see 3.2). At the univariate level the

factor mean scores of the four mothePr tongue groups differ from one another in respect

of all three factors namely accountable collaborative management (p=0,014) open

democratic management (p=0,000) and normative management (p=0,000) HoA is thus

supported.

In respect of the pair-wise comparison the following conclusions can be made:

• Relative to accountable collaborative management educators with Sotho as

mother tongue differ statistically significantly from educators who have Afrikaans

as mother tongue. Sotho mother tongue speakers have a significantly higher score

than Afrikaans mother tongue speakers and hence HoS, BC1 is rejected in favour

of HaS, BC1. According to table 4.7, Sotho mother tongue speakers perceive

themselves to be more accountably collaborative when compared with Afrikaans

Page 82: Fikile Beatrice Ngidi Mtshali - University of Johannesburg

-64-

mother tongue speakers. The factor mean score of Afrikaans mother tongue

groups is the lowest in respect of accountable collaborative management although

all the groups have relatively high factor mean scores.

Relative to open democratic management the Afrikaans mother tongue speakers

have the lowest factor mean score whilst the English mother tongue speakers have

the second lowest score. In comparing these two groups with all the mother

tongue groups, they differ significantly in respect of open democratic

management. HoS, AB 2, HoS, BC2, HoS, BC 2, HoS, BD 2, HoS, AD 2 and

HoS, BD 2 are rejected in favour of their alternative counterparts HaS, AB 2,

HaS, BC 2, HaS, BD 2, HaS, AD 2 and HaS, BD 2. Educators who have

Afrikaans as mother tongue only partially agree with the fact that open democratic

management promotes school effectiveness. Their argument may be that they do

not believe that open democratic management is conducive to school

effectiveness. It may be possible that the two groups — Afrikaans and English

speakers still believe in autocratic management. The whole idea of involving all

stakeholders (participative manageMent) is possibly not strongly supported.

Verhoeven (1996:131) concludes that research data presently does not

conclusively support the idea that participation of parents, community members

and learners contribute to school effectiveness.

In respect of normative management the Afrikaans mother tongue educators have

the highest factor mean score and differ statistically significantly from the other

three mother tongue groups at the 1% level of significance. HoS, AB 3, HoS, BC

3 and HoS, BD 3 are rejected in favour of HaS, AB 3, HaS, BC 3 and HaS, BD 3.

Afrikaans mother tongue educators support the perception that a directive form of

normative management is more conducive to effective schools more than the

other mother tongue groups do. It may be possible that Afrikaans mother tongue

Page 83: Fikile Beatrice Ngidi Mtshali - University of Johannesburg

Religion

Educator attendance

Principals gender

Other Christianity Excellent Average to poor Male

Factor mean scores

F3 53,64** 52,07** 51,88* *

53,38** 51,96** 1 54,90** 49 . 74** 53,26**

92,23* 5402**

93,91* 51,36** I

92 53* 1 53 05

994,50* I 52,59

403.34** 398,28** 400,89 403,67

F1

F2 404 11** -I 94,60** 397,82** --I 90,73** 403,62 400,62 403,66** 396,71** 403.33 401,13

92,92 92,87 96,49** 85,63** 95.40* 92,67*

-65-

educators believe that norms, values • and school culture promote school

effectiveness (Stoll & Fink, 1996:98).

Only one example of two independent groups and one example of three or more

independent groups have been discussed completely. Due to the limitation in

length placed on a mini-dcsscrtation it is not possible to discuss all the

independent groups in this fashion. The various factor mean scores will,

however, be summarised in Table 4.8 followed by a brief discussion for each of

the groups.

Table 4.8: MEAN SCORES OF THE INDEPENDENT GROUPS IN RESPECT

OF THE THREE FACTORS MAKING UP SCHOOL EFFECTIVENESS

Category name

Yes No Promotion post Educator SADTU Other or none

Female Definitely Partially Not at all

20-30 years 31 -33 years 34-36 years 37-40 years 41-46 years 47+ years 1 to 8 years

• 9 to 13 years 14 + years I to 3 years 4 to 7 years 3 to 12 years 13 + years

Independent Group Attended workshop-school effectiveness Post level

Educator organisation

Benefited from workshop

Age of respondents

Teaching experience

Years as principal

53,69 53,35 54,43

51,65* 52,02

*51,80 *54,45*- 53,23 54,17

52 03** *52 . 39

*54 , 04** 50 56 51,15 50,29 49,76

407,47** 399,93** 397,36**

403 . 24 403,65 399,15 402.76 397,38 401,32 403,66 - 399,96 400,60 401 . 62 407 , 22 404,92 402,46

[

*96,89** 92,34 **

*92,82

95,36** *94,89**

93,45* *

-* 94,69** *90,66** 85,35**

.95,11**

E **93,55 **9062**

95.72 95,37 93,89 91,76

Page 84: Fikile Beatrice Ngidi Mtshali - University of Johannesburg

-66-

llighest educational qualification

Grade 12 + diploma 397 , 94 94i21* - 93,16 91,38* -

95,16** 81,87** _

53,36 53,19 52 ,23 5/, 27** - - 57,58** _

Diploma + FDE 402,80 461,67 402,52

Degree + higher • anglish

Language of instruction

Afrikaans 396,40 Dual medium 401 ,75 r * 93,97** _ 51 75**_ Parallel medium 397,56 L * 89,03** 53,05** -

Attendance of learners

Excellent 402.87 91,83 53,63* -1_ 52,18* Average 400,05 93,69

Poor 397.19 96.03 54.59

Kind of school Primary 402,38 92,61 53,58 Secondary • 400,38 93,10 52,58 Combined 401 , 14 92 , 96 52 , 59

District in which school is situated

Ecrstehock 403 79 97,09** - -*93,07** -

92,61** -

53,29 52 73 52,40

Ermelo 403,67 400,76 Groblersdal

liazyview -*411,31** - 99,04** - 56,33** - 52 , 09 54,48** 49,66** - 52 , 96 54,15** - 52,31

KwaMhlanga 401,13 407,39

96,97** *98,27** -

*95,64** - Malelanc Moretcle 400,26 NcIspruit 394,97 4 * -

398,44** - t- •398,81

1-*89,09** - 86,96** - 88,12" -

Standerton • Witbank

Level of discipline

Excellent 401 91 92 71 55 73** Good 403,79* - 93 17 52,62** - Average 400,23

388 16* 92,99 90 , 92

52 48** - 51,37**_ - Poor

* * Statistically significant at the 1% level...(p<0,01)

* Statistically significant at the 5% level (p>0,01 but < 0,05)

Fl = Accountable collaborative management

F2 = Open democratic management

F3 = Normative management

Page 85: Fikile Beatrice Ngidi Mtshali - University of Johannesburg

-67-

4.4 DISCUSSION OF THE DIFFERENCES BETWEEN THE FACTOR MEAN

SCORES PRESENTED IN TABLE 4.8

In order to facilitate the discussion of the factor mean scores the factors will be discussed

separately with accountable collaborative management being the first to be examined.

4.4.1 Accountable collaborative management

Attendance of a course on school effectiveness — educators who indicated that

they had attended a course/workshop seminar on school effectiveness had a

significantly higher factor mean score than educators who had not attended in

respect of the factor accountable collaborative management. Although both

groups agree to strongly agree with the items involved in accountable

collaborative management it would appear that attendance at course has a positive

effect of the perceptions of educators in respect of greater accountable

collaboration.

Present post level — educators in promotion posts have a higher factor mean

score in respect of accountable collaborative management then post level one.

Educators in promotion posts regard collaborative as more important in order to

achieve goals.

Educator organisation membership — educators belonging to the South African

Teachers Union (SADTU) have a statistically significantly higher factor mean

score than educators belonging to unions such as TUATA, NATU, NUE, SAOU,

NAPTOSA, and SAVBO. Although both groups agree to strongly agree that

accountable collaborative management is an important aspect of school.

Page 86: Fikile Beatrice Ngidi Mtshali - University of Johannesburg

-68-

effectiveness, SADTU members perceive themselves to be more accountable

collaborative than other teacher organisation members.

Religion — educators who belong to Islam, Judaism, Hinduism, Budhism or

African Traditional had a higher factor mean score than educators who are

Christians. Both groups do, however, agree to strongly agree that accountable

collaborative is an important aspect of school effectiveness.

Attendance of educators — educators who perceived the attendance of educators

at their school to be excellent had a statistically significantly higher factor mean

score than educators who perceived educator attendance to be average to poor.

Educators whose attendance is good probably show good skills of self-

management (see 3:9). They honour their periods and they reach for the whole

day and in so doing they attempt to restore the culture of teaching and learning.

Accountable collaboration would presuppose excellent educator attendance and it

is highly probable that excellent educator attendance enhances school

effectiveness.

Principals' gender — educators who have female principals have a higher factor

mean score than those who have males as principals in respect of accountable

collaborative management. Although the difference is not significant this finding

is in accordance with the greater collaborative nature of female principals

(Bisschoff and Grobler, 1997:205).

Improvement of management skills from course attendance — respondents

who feel that the course, seminar or workshop had definitely benefited their

management skills obtained a significantly higher factor mean score than the

groups who felt they benefited partially or not at all. It thus appears as if

Page 87: Fikile Beatrice Ngidi Mtshali - University of Johannesburg

-69-

attendance of such courses in respect of school effectiveness over the past three

years has influenced the perception of a group of respondent positively in respect

of accountable collaborative management as a component of school effectiveness.

Age of respondents — the two youngest age groups between 20 — 30 years have

the highest factor mean score whilst the group falling between 41 — 46 years of

age have the lowest mean score. Although the groups do not differ statistically

significantly from one another all the age groups do agree to strongly agree that

the factor accountable collaborative management is an aspect of school

effectiveness.

Teaching experience — educators with 1 to 8 years teaching experience have the

highest factor mean score whilst those with 9 — 11 years experience have the

lowest factor mean score. "The beginning years of teaching do not fare any

better" states (Fullan, 1996:106). Beginning educators need induction and

support from the more experienced educators. They do, however, all agree to

strongly agree that accountable collaborative management is an important aspect

of an effective school.

Experience as principal — principals who have the least experience namely 1 to 3

years have the lowest factor mean score whilst principals between 4 and 7 years

with experience have the highest factor mean score. All the most experienced

principals groups strongly agree with accountable collaborative management, all

principals groups do, however, have a factor mean score in excess of 400 (5,55 on

a 6 point scale) which indicates that they agree to strongly agree that accountable

collaborative management is an important aspect of school effectiveness.

Page 88: Fikile Beatrice Ngidi Mtshali - University of Johannesburg

-70-

Highest educational qualification — the three educational qualification groups do

not differ statistically significantly in their factor mean scores. Educators with the

lowest educational qualification have the lowest factor mean score in respect of

accountable collaborative management whilst those with a teacher's diploma plus

a further educational diploma have the highest factor mean score. All three

groupings agree to strongly agree that accountable collaborative management is

part of school effectiveness.

Languages of instruction — educators who have English as medium of

instruction in their schools have the highest factor mean score whilst educators

with Afrikaans as medium of instruction have the lowest factor mean score. The

three language of instruction groups do, however, not differ statistically

significantly from one another in respect of accountable collaborative

management and all agree to strongly agree that it is an important component of

school effectiveness.

Attendance of learners — although educators who believe that the attendance of

learners at their schools is excellent obtain the highest factor mean score they do

not differ statistically significantly from the groups who believe that the

attendance is average to poor. All three groups agree to strongly agree that

accountable collaborative management is a vital aspect of effective schools.

Kind of school — educators belonging to primary schools have the highest factor

mean score whilst educators in secondary schools have the lowest score. Primary

school educators believe that collaboration is the most important aspect to school

effectiveness because they possible favour team work (collegiality) as compared

to individualism. All the groups agree to strongly agree that accountable

collaborative management is part and parcel of an effective school.

Page 89: Fikile Beatrice Ngidi Mtshali - University of Johannesburg

-71-

District in which educator is employed — educators who work in Nclspruit have

the lowest factor mean score whilst educators who work in 1-lazyview have the

highest factor mean score. Nelspruit, Ermelo and Witbank differ statistically

significantly in their scores from the other seven districts. These three districts

are situated in largely urban areas and they obtain a large percentage of Afrikaans

speaking educators. This could be the reason they differ in perception from the

other districts. 1-lazyview on the other hand is distinctly rural and it contains the

former independent state. That may be the reason for the lowest mean score in

1-lazyview. The return of questionnaire from Flazyview was also very poor in

comparison with the other districts and this may be the result of low educator

morale in this district that has a history of educator and learner unrest. The

educators in the 10 districts agree to strongly agree that accountable collaborative

management is important for effective schools.

Discipline levels — educators with the perception that discipline in their schools is

good to excellent have higher factor mean scores than educators who believe that

it is poor. All four groups agree to strongly agree that accountable collaborative

management is a must for effective schooling.

This completes the discussion of accountable collaborative management as aspect of

effective schools. The second factor namely democratic management will now be

discussed.

4.4.2 Open democratic management

Attendance of workshop related to school effectiveness — educators who

attended a workshop, seminar or course on school effectiveness in the past three

years have a statistically higher factor mean score than those who had not

attended such a course. Both groups partially agree to agree that open democratic

Page 90: Fikile Beatrice Ngidi Mtshali - University of Johannesburg

-72-

management is an important factor of effective schools. The attendance of

courses, seminars or workshops have had a positive contribution on the

respondents with regard to democratic management as an aspect of effective

schools.

Post level — both educators and those in promotional posts have virtually the same

factor mean score in respect of open democratic management and they thus do not

differ significantly from one another. Both groups partially agree to agree that

open democratic management is a vital aspect of school effectiveness.

Educators organisation membership — educators belonging to SADTU agree

that open democratic management is an aspect of school effectiveness. The other

educator organisations only partially agree that open democratic management is

an aspect of school effectiveness. It is not surprising that the two educator

organisation groupings differ significantly from another with regard to open

democratic management, SADTU believes in democracy, strike and transparency

to get their way whilst the other educator organisations grouping possibly still

believe in autocratic management to achieve their means. According to

Verhoeven (1996:130-131) there is no definite evidence that suggests that

democratisation promotes school effectiveness. This may emanate from the many

different meanings given to school effectiveness.

Religion — educators who belong to the Christian faith have a statistically

significantly lower score than educators who believe that educator attendance is

average to poor at their schools. Educators who perceive the attendance of

educators at their schools to be excellent do not agree as strongly with open

Page 91: Fikile Beatrice Ngidi Mtshali - University of Johannesburg

-73-

democratic management as an aspect of school effectiveness as those educators

with the perception that educator attendance at their school is average to poor.

Principals' gender — according to the factor mean scores, educators who have

female principals have a statistically significantly higher factor mean score than

educators who have male principals. They arc of the opinion that open

democratic management is an important aspect of school effectiveness and

educators who have male principals only partially agree to open democratic

management as an aspect of school effectiveness.

Improvement of management skills from course attendance on school

effectiveness — the educators who feel that attendance at a course, workshop or

seminar on school effectiveness benefited their management skills have a higher

factor average regarding open democratic management than the other groups.

Educators who perceived that they only benefited to a partial extent or not at all

have a lower factor mean score. All three groups do, however, agree to partially

agree that open democratic management is a vital aspect of school effectiveness.

Age of respondents — educators who belong to the oldest age group namely the

47 + years have the lowest factor mean score and partially agree that open

democratic management is an aspect of school effectiveness. The youngest age

group who fall in the category 20 to 30 years of age have the highest factor mean

score and they agree that open democratic management is an aspect of school

effectiveness.

Teaching experience — the educators with the lowest teaching experience

namely 1 to 8 years have a lower score than the group with 9 to 13 years

experience. Educators with 9 to 13 years of teaching experience have a lower

score than the group with 14 -I- years of teaching experience. Thus the group with

Page 92: Fikile Beatrice Ngidi Mtshali - University of Johannesburg

-74-

the greatest leaching experience differs statistically significantly from the other

two groups and has the lowest factor mean score. Age has a tempering effect on

the perception that open democratic management is an aspect of school

effectiveness.

Years as principal — principals with the least experience arc of the opinion that

open democratic management is an important aspect of school effectiveness.

However, all, groups partially agree to agree with the factor that open democratic

management is part of school effectiveness and they do not differ statistically

significantly in their perceptions.

Highest educational qualifications — educators with a lowest qualification have

the highest factor mean score and differ statistically significantly from well

qualified educators. Well qualified educators with degrees or higher

qualifications are normally more critical in their thinking. Thus it is not

surprising that they would have a lower factor mean score than the less well

qualified educators. Well-qualified educators are more reserved in their

perception of open democratic management as a component of school

effectiveness.

Language of instruction — educators with English as medium of instruction have

the highest factor mean score and agree with the factor open democratic

management as an aspect of school effectiveness. Educators with Afrikaans as

medium of instruction have the lowest factor mean score and partially agree that

open democratic management is an important aspect of school effectiveness.

Afrikaans medium schools differ statistically significantly from the other three

Page 93: Fikile Beatrice Ngidi Mtshali - University of Johannesburg

-75-

groups at the 1% level whilst parallel medium schools also differ statistically

significantly from the other groups. Parallel medium schools in Mpumalanga

probably contain a greater percentage of Afrikaans speaking educators and it is

expected that they should have the second lowest factor mean score.

Attendance of learners — educators who perceive the attendance of learners at

their schools to be excellent have the lowest factor mean score whilst educators

who perceive the attendance of learners to be poor have the highest factor mean

score. The groups agree that open democratic management is a component of

school effectiveness.

Kind of school — secondary schools have a slightly higher factor mean score than

primary schools. Secondary schools learners arc represented in the school

governing body and this gives secondary educators the perception that open

democratic management is more prevalent in secondary schools. However, all

groups do agree that open democratic governance is an aspect of effective

schools.

District in which educator is employed — educators employed at schools in the

Standcrton district have the lowest factor mean score and only partially agree that

open democratic management is a component of school effectiveness. Educators

from the Hazyview district have the highest factor mean score and they agree that

open democratic management is an aspect of school effectiveness. However,

when one considers examination results as part of an effective school, Hazyview

is probably the worst of the 10 districts and Standerton schools arc among the best

in the Province. It is thus clear that Hazyview educators are of the opinion that

academic achievement in the Senior Certificate examination is not an important

aspect of school effectiveness. Hazyview as a rural district probably has schools

Page 94: Fikile Beatrice Ngidi Mtshali - University of Johannesburg

-76-

which arc poorly resourced when compared with schools in Standerton, Witbank

and Nelspruit Educators in 1-lazyview probably place a greater emphasis on

resources as an important aspect of school effectiveness.

Discipline levels — educators who have the perception that discipline at their

schools is poor had the lower factor mean score. The various groups do not,

however, differ statistically significantly from one another and all agree that open

democratic management is an aspect of effective schools.

The two factors namely collaborative management and open democratic

management have been discussed. Normative management, as the third factor

will now be discussed.

4.4.3 Normative management

Attendance of courses related to school effectiveness — educators who had

attended workshops, seminars or courses on school effectiveness had a

significantly higher mean score than educators who had not attended such

courses. Attendance of courses related to school effectiveness may thus influence

the perceptions of educators in respect of normative management as an aspect of

effective schools. Both groups partially agree that normative management forms

part of school effectiveness.

Post level — educators in promotion posts have a statistically lower factor mean

score than educators in post level one. Educators regard normative management

as an important aspect of school effectiveness thus they want direction and norms

to be involved in school management to a greater extent than educators in

promotion posts.

Page 95: Fikile Beatrice Ngidi Mtshali - University of Johannesburg

-77-

Membership of educators organisation — SADTU members have a statistically

lower factor mean score than members of the other educator organisations,

SADTU with their affiliations to the worker unions such as COSATU do no

regard teaching as a profession, thus they have their own norms which they regard

as important in teaching. The other educator organisations, however, see teaching

as a profession and they, therefore perceive normative management as an aspect

of school effectiveness.

Religion - educators belonging to the Christian faith have a statistically

significantly higher mean score then educators belonging to other religion

groupings. Educators who belong to the Christian faith arc of the opinion that

normative management is a vital aspect of school effectiveness to a greater extent

than the other religious groupings.

Attendance of educators — educators who perceive attendance of educators at

their schools to be excellent have a significantly higher factor mean score than

educators who perceive educator attendance to be average to poor. The

perception of excellent educator attendance thus seems to foster normative

management as an aspect of school effectiveness. If the norm of the school is that

educators should set the example that excellent attendance is important then it is

highly likely that learners will follow the example and this should promote school

effectiveness.

Principals' gender — educators with male principals have a slightly higher mean

score than educators who have female as principals. There is no statistically

significant difference between the factor mean scores of the groups. Both groups

partially agree that normative management is a vital aspect of school

effectiveness.

Page 96: Fikile Beatrice Ngidi Mtshali - University of Johannesburg

-78-

Improvement of management skills from course attendance on school

effectiveness — there are no statistically significant difference between then factor

mean score of the various groups. All three groups partially agree that normative

management plays an important role in school efectiveness, but the culture of the

school is not likely to be influenced by attending two or three courses, as aspects

such as norms and values as part of school culture are formed over a long time.

Age of respondents — the youngest age . group between 20 to 30 years had the

lowest factor mean score and differed statistically significantly from 34 to 36 year

and the 37 to 40 year groups. The younger age group does not regard normative

management as such an important aspect of school effectiveness whereas the

older groups agree to an extent that normative management is an important aspect

of school effectiveness.

Teaching experience — educators with 14 + years of teaching experience have the

highest factor mean score and differ from the other two groups at the 1% level of

statistical significance. All groups partially agree that normative management is

an aspect of effective schools and it is expected that the more experienced

educators would be more in favor of a directive form of management as they

probably still believe in a top down management style.

Years as principal — principals with 13 + years of experience have the lowest

factor mean score with regard to normative management as a component of

effective schools. The group with 4 to 7 years experience has the highest score.

It is probably because this group is still achievement orientated and as such places

a greater reliance on normative management than the other groups. There is

however, no statistically significant between the groups and all groups partially

agree that normative management is a component of effective schools.

Page 97: Fikile Beatrice Ngidi Mtshali - University of Johannesburg

-79-

Highest educational qualifications — educators with degrees and higher

educational qualifications have the lowest mean score, however, there is no

significant statistical difference between the three educational qualification

groups. Educators with the lowest educational qualification agree that normative

management is an important aspect of school effectiveness. Educators who arc

underqualified usually display feelings of anxiety and uncertainty; .therefore they

prefer a directive management style as this lead to certainty

Language of instruction — educators with Afrikaans as medium of instruction

have the highest factor mean score and differ from the other language of

instruction groups at the 1% level of statistical significance. They thus agree that

normative management is a component of school effectiveness. This finding thus

complements the one on mother tongue groups where Afrikaans medium schools

also had the highest factor mean score in respect of normative management as an

aspect of effective schools.

Attendance of learners — educators who perceive the attendance of learners to be

poor have the highest factor mean score. All three groups do however partially

agree that normative management is an aspect of school effectiveness.

Kind of school — primary schools have the highest factor mean score, however,

there are no statistically significances between the groups and all partially agree

that normative management is an important component of effective schools.

District in which educator is employed — educators from Flazyview have the

highest factor mean score whereas educators from Moretele have the lowest factor

mean score in respect of normative management as an aspect of effective schools.

Educators from Moretele differ in their factor mean scores at the 1% level of

Page 98: Fikile Beatrice Ngidi Mtshali - University of Johannesburg

-80-

statistical significance from educators in Standerton, Malelane and Hazyview. It

is perhaps because of all the unrest and disruption in education that the educators

in Hazyview regard normative management as important as this will give

direction to learners and educators.

• Discipline level — educators who believe that discipline in their schools is

excellent have the highest factor mean score, Whereas those who believe it to be

poor have the lowest factor mean score. Educators who believe that discipline in

their schools is excellent differ statistically significantly from all the other groups

at 1% level. Excellent discipline is usually built on a foundation of norms and

values and all the groups partially agree to agree that normative management

should be a component of school effectiveness.

4.5 SECTION OF THE QUESTIONNAIRE

Section C of the questionnaire asked only one question where respondents had to indicate

their response to the statement.

My school would be:

Amongst the most effective schools in the district More effective than most schools in the district 2 About as effective as other schools in the district 3 Less effective than most other schools in the district 4 Amongst the least effective schools in the district 5

A summary of the responses is provided in Table 4.9

Table 4.9: Frequency table of the various categories of school effectiveness

Category Frequency Percent 1 797 47,4 2 413 24,6 3 396 23,6 4 . 42 2,5 5 32 1,9

Total 1680

Page 99: Fikile Beatrice Ngidi Mtshali - University of Johannesburg

-81-

As this data is an ordinal measure it can at most be used to rank individuals or categories.

Thus one can rank them as most effective (1), more effective (2), as effective (3), less

effective (4) and least effective (5). It is often convenient to combined the various

categories together, called collapsing categories (Babble and Halley, 1994:34). For

example one could collapse categories 1 and 2 together and refer to it as the more

effective group and then collapse categories 3,4 and 5 together and name it the as or

less effective group. Using the information in Table 4.9 the grouped data would then

appear as follows:

Table 4.10: Combination of categories of school effectiveness

Category Frequency 1210 470 1680

Percent 72% 28%

1 -1- 2 3 + 4 Total

1 2 + 5 ' >

where refers to collapsed into

As one is involved here with frequencies that Chi-squared test can be applied. It makes

no assumption about population of parameters or population characteristics for its use.

For this reason the Chi-squared test is one example of a non-parametric test (Grimm,

1993:431).

For the purposes of the research we shall make use of a matrix where the observed count

represents the frequency observed and the expected count represents the frequency

expected. The standardised residual is useful when the null hypotheses is rejected as it

Page 100: Fikile Beatrice Ngidi Mtshali - University of Johannesburg

-82-

indicates which of the cells in the matrix makes a significant contribution towards the

significance of the Chi-squared test.

R = (J„ -J,;) 2

Where R — the standardised residual and if

R > 2 and positive then the number of observations in that cell is more than would

be expected by chance.

R > 2 and negative then the number of observations in that cell is lower than

would be expected by chance.

As an example the post level groups in respect of school effectiveness will be

investigated. The observed and expected frequencies, the percentages within the post

levels are indicated in the columns of the matrix. The information is indicated in Table

4.11.

TABLE 4.11: FREQUENCY COUNTS OF THE POST LEVEL GROUPS IN

RESPECT OF THE SCHOOL EFFECTIVENESS CATEGORIES

School Effectivenes s

Frequencies of school effectiveness

Post level Total 1203

1203,0 72,0%

X 2 (p-value)

0,097

Promotion posts 343

3.31,9 74,4%

1,4

Educators 860

871,1 71,1%

-1,4

More effective

Observed count Expected count %within post level Adjusted residual

As or less „ effective

Observed count Expected count %within post level Adjusted residual Observed count Expected count %within post level

118 129,1

25,6% -1,4 461

461,0 100,0%

350 338,9 28,9 1,4

1210 1210,0 100,0%

468 468,0 28,0

1671 1671,0 100,0%

Total

Page 101: Fikile Beatrice Ngidi Mtshali - University of Johannesburg

4.5.1 Hypotheses

Ho — there is no statistically significant difference between the observed and expected

frequencies of the two educator groups in respect of two categories of school

effectiveness . 0)

Ha — there is statistically significant difference between the observed and expected

frequencies of the two educator groups in respect of the two categories of school

effectiveness (f„ — f = 0)

Table 4.11 indicates that the null hypotheses must be accepted (p=0,097).

There is thus no significant difference between the educator post level groups in respect

of the two categories of school effectiveness. One could, however, conclude from the

observed and expected frequencies that the educators in promotion posts have a more so

because the observed frequency is higher than the expected one with respect to the more

to most effective category.

Only those independent groups where statistically differences were found will feature

in the discussion that follows.

-83-

Page 102: Fikile Beatrice Ngidi Mtshali - University of Johannesburg

-84-

4.5.2 Frequency counts of the independent groups where statistically significant

difference were found to be present

4.5.2.1 School attendance groups

TABLE 4.12: FREQUENCY COUNTS OF THE EDUCATOR ATTENDANCE

GROUPS IN RESEPCT OF THE SCHOOL EFFECTIVENESS CATEGORIES

Frequencies of school Effectiveness

Attendance of educators Total

X 2 (p-value; Excellent Average to

poor More Observed count 815 199 1014

School effective Expected count 730,6 283,4 1014,0 effectiveness ' %within row 67,4% 42,4% 60,4%

Adjusted residual 9,4 * -9,4* As or Observed count 394 270 664 0,000

less Expected count 478,4 185,6 664,0 **

effective %within row 32,6% 57,6% 39,6% Adjusted residual -9,4* 9,4* Observed count 1209 469 1678

Total Expected count 1209,0 469,0 1678,0 %within post level 100,0% 100,0% 100,0%

these cells make a major contribution towards the significance of x 1

Ho - there is no statistically significant difference between the observed and expected

frequencies of the two educator attendance groups in respect of the two categories of

school effectiveness.

Ha - there is a statistically significant difference between the observed and expected

frequencies of the two educator attendance groups in respect of the two categories of

school effectiveness.

Page 103: Fikile Beatrice Ngidi Mtshali - University of Johannesburg

-85-

From the data in Table 4.12 Ho is rejected in favour of Ha. Educators who perceive

educator attendance in their schools to be excellent have statistically significantly higher

observed frequencies than expected due to chance only. Educators who perceive

educator attendance to be average to poor have observed frequencies lower than

expected. Schools where educator attendance is excellent are viewed as more

effective schools than the other schools in the district. Educators at such schools are

good role models, they teach for the whole day and they honour all their periods. On the

other hand, schools where educators' attendance is perceived to be average to poor are

regarded as less effective.

4.5.2.2 Mother tongue groups

TABLE 4.13: FREQUENCY COUNTS OF THE MOTHER TONGUE GROUPS

IN RESPECT OF THE SCHOOL EFFECTIVE CATEGORIES

Frequencies of school effectiveness

Mother tongue groups Total X' (p-va Nguni Afrikaans Sotho English

More Observed count 245 346 551 58 1200

Effective Expected count 243,2 297,8 602,9 56,1 1200,0 School %within row 72,5% 83,8% 65,8% 74,4% 71,9%

effectiveness Adjusted residual 0,2 6,1* -5,7* 0,5

As or Observed count 93 68 287 20 468

Less Expected count 94,8 116,2 235,1 21,9 468,0 0,01

effective %within row 27,5% 16,4% 34,2% 25,6 28,1% *4

Adjusted residual -0,2 -6,1* 5,7* -0,5 Observed count 338 414 838 78 1668

Total Expected count . 338,0 414,0 838,0 78,0 1668,0 %within post level 100,0% 100,0% 100,0% 100,0% 100,0

%

* = these cells make a major contribution towards the significance of X2

Page 104: Fikile Beatrice Ngidi Mtshali - University of Johannesburg

-86-

Ho - there is no . statistically significant difference between the observed and expected

frequencies of the four mother tongue groups in respect of the two categories of school

effectiveness.

Zia - there is a statistically significant difference between the observed and expected

frequencies of the four other tongue groups in respect of the categories of school

effectiveness.

From Table 4.13 Ho is rejected and Ha is accepted. The Afrikaans mother tongue

speakers have observed frequencies higher than would be expected due to chance

whilst the Sotho mother tongue speakers have observed frequencies lower than

expected in respect of having schools that arc more or among the most effective schools

in the district. Considering the category that contains the as or less effective schools this

tendency is reversed and the Afrikaans mother tongue speakers have observed

frequencies in this category that are lower than expected. When discussing Table 4.7 the

Sotho mother tongue speakers had significantly higher factor mean scores than Afrikaans

mother tongue speakers in respect of normative management. The groups link school

effectiveness with a more normative or directive form of management. Afrikaans mother

tongue speakers place more emphasis on order and discipline and norms and values play

a major role in the learning culture in their schools. Educators in Afrikaans mother

tongue schools are well qualified, and are committed in promoting a culture of teaching

and learning. Such schools also have adequate human resources — both teaching

personnel and non-teaching personnel.

Page 105: Fikile Beatrice Ngidi Mtshali - University of Johannesburg

-87-

4.6 THE RELATIONSHIP BETWEEN SCHOOL EFFECTIVENESS AND

THE VARIOUS INDEPENDENT VARIABLES

The relationship between the respondents perceptions of schools effectiveness and each

independent variable was investigated statistically using the CHAID-technique (Stoker,

Engelbrecht, Crowther, Du Toit and Herbst, 1985: 102-104). This technique is utilised to

identify particular patterns in the data that may be used to formulate structural

relationships between the variables. In this particular research it is possible to identify

the independent variables that contributed most to the respondents perceptions of

school effectiveness. The CHAID-computer programme is an example of the so-called

AID-procedures ("Automatic Interaction Detech") that can be utilised to predict which of

the independent variables play the most significant role in the variation of the dependent

varaible. The results of this technique can be presented schematically in what is called a

dendogram (Stoker et.el., 1985: 104).

The CHAID-technique was developed to analyse data where both the dependent and

independent variables are categorical or qualitative in nature (gender, religion, and

marital status). In this research project the CHAID-technique was used in order to

identify which independent variables best predicts the educators perception of

school effectiveness.

4.6.1 The CHAID-technique

For a given set of data the CHAID-analysis involves a number of steps the most

important of which are:

Page 106: Fikile Beatrice Ngidi Mtshali - University of Johannesburg

-88-

Stratification of each of the predictor variables (independent variables) first occur

in respect of the dependent variable (school effectiveness). This implies that the

categories of a particular predictor are examined for possible regrouping into a

number of classes, say k, that are each more or less homogeneous in respect of

the percentage distributions of the dependent variable. Suppose the predictor

consists of four categories represented by the symbols A,13,C, and D. These

categories are then reduced to the symbols (A),(13) and (CD) in such a way that

there are significant differences in respect of their influence on the dependent

variable between the three classes but not between the categories in the class

themselves (Stoker et .al ., 1985:103).

After each of the above predictors have been analysed as above, the best predictor

that explains the most variance . in the dependent variable (the independent

variable with the highest Chi-squared value) is used to divide the set of data into a

number of subsets. Subsequently each set of data is now analysed according to

the above mentioned steps: The process is continued until no further statistically

significant division of the data is possible (Stoker et.al ., 1985:103).

Having briefly described the CHAID-technique it is now necessary to explain how the

Cl-lAID-analysis in respect of school effectiveness was utilised.

4.6.2 Hypotheses in respect of the various independent variables

The following hypotheses were formulated:

Ho-there is -no statistically significant relationship between the independent

variable Xi and the two categories of school effectiveness (1=1,2,3 18).

Ha-there is a statistically significant relationship between the independent

variable Xi and the two categories of school effectiveness (1=1,2,3 .18).

Page 107: Fikile Beatrice Ngidi Mtshali - University of Johannesburg

-89-

The independent variables utilised were all • the biographic variables that featured in

section A of the questionnaires namely:

XI = Attendance on workshops on school effectiveness

X2 = Did the.workshops benefit your management skills?

X3 — Gender

X4 = Age

X5 = Post level

X6 = Teaching experience

X7 = Years as principal

X8 = Membership to an educator organisation

X9 = Mother tongue

X10 = Educational qualification

XI I = Religion

X12 = Language of instruction at school

X13 = Attendance of educators

X14 = Attendance of learners

X15 = Gender of principal

X16 = Type of school

X17 = District in which school is situated

X18 = Present level of discipline in your school

The CHAID-analysis was implemented using the dependent variable of school

effectiveness in categorical form. For this particular research project the following two

categories of school effectiveness were decided on:

The most and more effective groups 1 and 2 were collapsed into one category = 1

The as, less and least effective groups 3,4 and 5 were collapsed into one category

Page 108: Fikile Beatrice Ngidi Mtshali - University of Johannesburg

-90-

The Cl-A1D-programme analysis of school effectiveness was used to compile a

dendogram (see figure 4.1). According to the CFIAID-programmejhe best predictors of

school effectiveness in order of their ability to explain variance arc:

present level of discipline in your school;

attendance of learners;

language of instruction at your school;

attendance of educators;

educational qualifications of educators; and

attendance of courses related to school effectiveness

Thus the alternative hypotheses (Ha) are accepted at the 5% level of statistical

significance for the independent variables mentioned above. Alternatively the null

hypotheses (Ho) are accepted at the 5% level for the following independent variables.

Betterment of management skills, gender, age, post level, teaching experience,

years as principal, membership to educator organisation, mother tongue, religion,

gender of principal, type of school and district in which school is situated.

From figure 4.1 it can he deduced that present level of discipline is the best predictor

of educator perception of school effectiveness, followed by attendance of learners,

language of instruction at school, attendance of educators, qualifications of educators and

attendance of course on school effectiveness.

It must be remembered that 1 = most and more effective schools in the district whilst 2 =

as, less or the least effective schools in the district. Considering figure 4.1 it means that

92,16% of respondents that fell in the excellent category of discipline perceived their

schools as most or more effective whilst only 7,84% that fell in the excellent category of

discipline perceived their schools as less or least effective of the schools in the district.

In respect of the good category of discipline 79,46% of educators perceived their schools

as most or more effective than most schools in the district whilst 20,54% perceived

Page 109: Fikile Beatrice Ngidi Mtshali - University of Johannesburg

0

00

4./ ••••

.4= U

cr C••••• 4)

0 0

L.■

erag

e to

poo

r

col

et:

14

rt ON C.1

II

O O G. O

4.) 00

s...

Cl

(Ni

O O

C.)

Ge)

4) 'U

01

) CU

Cl 1-4

tr.

O rn

1/46 r~i r1 H

II II rl

4-•

NO en II II II a

h1

O O G. 0

4.) 00

4.) (l .I

0

NO 0 , -1-

C 0.„

OO p0 NO -.r e' N- <-1 en" ■ci tr► II

H II c —• Cl

rH

;Al

0 ••■•••

0

04

et 00

00 rt II

O

O 4.)

ti

O

'roed.

-•

C.)

4)

0

0

cl

C.'

Cl rn

)m.a

O

't7 4.)

O

4)

■•••

.11

e ffe

ct i

vene

ss (

X1

Page 110: Fikile Beatrice Ngidi Mtshali - University of Johannesburg

-92-

themselves as belonging to school as, less and least effective in their districts. When it

comes to the average to poor category of discipline 53,76% of this group perceive them

as belonging to the most and more category of effective schools whereas 46,24% believe

they belong to the as, less or least effective category of schools. Also notice that the

CHAID-programme has reduced the four categories of discipline in Section A to just

three namely excellent, good and has combined the average and Poor into a single

category. The Chi-squared value for levels of discipline was the largest followed by

attendance of learners, language of instruction and so on.

One could now take the next level of attendance of learners and interpret it in a similar

way.

4.7 A COMPARISON OF THE THREE FACTORS FOUND IN SECTION B

OF THE QUESTIONNAIRE WITH THE RATING OF SCHOOL

EFFECTIVENESS IN SECTION C

In response to the questions on what an effective school should contain, three underlying

factors were found to be present namely:

accountable collaborative management.

open democratic management; and

normative management.

In section C of the questionnaire the respondents had to indicate as to how effective they

perceived their school to be relative to other schools in the district. In Table 4.10 the live

categories of school effectiveness were collapsed into two namely:

1 = the more effective group; and

2 = the as or less effective group

It should thus be possible to compare the mean scores that the respondents obtained in

the three factors with respect to the two categories of perceived school effectiveness. The

Page 111: Fikile Beatrice Ngidi Mtshali - University of Johannesburg

-93-

relevant data is indicated in Table 4.14.

TABLE 4.14: FACTOR MEAN SCORES IN RESPECT OF THE TWO

CATEGORIES OF SCHOOL EFFECTIVENESS

'Factor School effectiveness

Number of respondents

Mean Student t -test (p-value)

Accountable collaborative management

F and 2 1078 402,62 0,028 *

0,200

0,000 **

3 to 5 418 1153

398.29 92,60 Open democratic

management 1 and 2 3 to 5 446 9170

53,66 Normative management 1 and 2 1169 . 3 to 5 455 51,13

1 and 2 = Most and more effective than schools in the district

3 to 5 = As less and least effective than schools in the district ** = Statistically significant at the 1% level (p<0,01)

= Statistically significant at the 5% level (p>0,01) but < 0,05)

From the Table 4.14 it can be seen that the mean scores of accountable collaborative

management and normative do differ statistically significantly from one another. It is

also interesting to note that it is only in open democratic management that the mean score

of the less effective group is higher than the more effective group. These respondents

thus do not perceive their schools to be as effective as the other schools in their district

suggesting that open democratic can adversely affect their perception of school

effectiveness.

A study of the frequencies of the three factors also suggests that their distribution were

negatively skewed and hence the parameter that the frequencies should be normally

distributed is violated. One would thus have to make use of a non-parametric statistical

Page 112: Fikile Beatrice Ngidi Mtshali - University of Johannesburg

-94-

procedure in order to compare the mean score of the three factors relative to the

categories of school effectiveness.

It is possible to test the distribution of the factors for normally using the Kolmogorov-

Smirnov one sample test where one compares the observed distribution of the factors

with a theoretical distribution (Siegel, 1956:47-58).

4.7.1 Hypotheses for the one sample Kolmogorov —Smirnov test

Ho — there is no statistically significant difference between the observed and theoretical

distribution in respect of accountable collaborative management.

Ha — there is a statistically significant difference between the observed and the theoretical

distribution in respect of accountable collaborative management.

One should also specify the hypotheses for the other two factors in a similar way.

TABLE 4.15: ONE SAMPLE KOLMOGOROV-SMIRNOV TEST

Factor .Number of observations

Z p-value

Accountable collaborative management 1499 6,668 0,000 ** Open democratic management 1602 2,197 0,000** Normative management 1628 1,568 0,015*

Statistically significant at the 1% level (p<0,01)

* Statistically significant at the 5% level (p>0,01 but < 0,05)

From Table 4.15 it can be seen that all three factor have a p-value < 0,05 and hence the

null hypotheses is rejected in all three cases. Hence the three distributions depart

significantly from the predicted distribution and non-parametric statistical methods need

to be employed to see whether the mean score of the three factors differ statistically

significantly from one another.

Page 113: Fikile Beatrice Ngidi Mtshali - University of Johannesburg

-95-

4.7.2 The Mann-Whitney U test

When either of the sample sizes of the independent groups exceeds 20 the sampling

distribution of the Mann-Whitney U approximates a normal distribution and the standard

normal curve is used to identify the critical values instead of reading it from a Mann-

Whitney U table. The Z,1 value fora = 0,05 for the two tailed test is 1,96. This means

that if the 1,96 then the null hypotheses Flo can be rejected or if Vul?.../crit then the

null hypotheses is rejected (Grimm, 1993:475).

4.7.2:1 Hypotheses for the Mann-Whitney U test

Ho — there is no statistically significant difference between the two categories of school

effectiveness in respect of accountable collaborative management and open democratic

management.

IIa — there is statistically significant difference between the two categories of school

effectiveness in respect of accountable collaborative management.

Similar hypotheses can be stated in respect of open democratic and normative

management.

TABLE 4.16: RESULTS OF THE MANN-WHITNEY TEST FOR THE TWO

CATEGORIES OF SCHOOL EFFECTIVENESS IN RESPECT OF THE THREE

Factor School effectiveness

NumbCr of observations

Mean Rank

Sum of ranks

Z 1 , p-vale

AcpunTable collaborative managcmcnt

1 and 2 1078 759,75 819007 -1.617 0,106 3 to 5 418 719,50 300749

Open democratic management 1 and 2 1153 791,57 912686 -1,173 366515

0,241 3 to 5 446 821,78

Normative management 1 and 2 1169 841,51 983723 -3,997 0,000 ** 3 to 5 455 737,97 335777

Page 114: Fikile Beatrice Ngidi Mtshali - University of Johannesburg

-96-

1 and 2 = Most and more effective than schools in the district

3 to 5 = As, less and least effective than schools in the district

* * = Statistically significant at the 1% level (p<0,01)

• = Statistically significant at the 5% level (p>0,01 but < 0,05)

From the results in Table 4.16 it can be seen that for accountable collaborative

management and for open democratic management the null hypotheses are accepted

(1Z u l<1,96 (1,62 and 1,17). In the case of normative management, however, the null

hypotheses is rejected at the 1% level (1Z u 1>1,96) and the alternative hypotheses Ha is

accepted. With respect to normative management there is a statistically significant

difference between those respondents who perceive their schools as.more effective and

those who perceive them as less effective. The mean score of respondents who perceive

their schools as more effective is significantly higher than those who perceive their

schools as less effective in respect of normative management. Respondents belonging to

such schools involve learners in decision-making only if they have the necessary

expertise and interest and regard excellent academic achievement as a core value. Norms

and values play an important part in the management of the school and it is likely that

respondents belonging to this group perceive these aspects as of predominant importance

in the effectiveness of a school.

4.8 A MORE DETAILED DISCUSSION OF THE THREE SECOND ORDER

FACTORS THAT WERE FOUND UNDERLYING SCHOOL

EFFECTIVENESS

The first order factor analysis revealed that the 105 items could be reduce to 20 factors.

These 20 first order factors were used as an input into a second order factor analysis that

further reduced the factors to three second order factors. In order to investigate the

composition of the second order factors in greater depth it is necessary to discuss them in

greater detail, starting with accountable collaborative management.

Page 115: Fikile Beatrice Ngidi Mtshali - University of Johannesburg

-97-

4.8.1 Accountable collaborative management

The first order factor analysis that accountable collaborative management consisted of 11

first order factors that were named as follows;

TABLE 4.17: TIIE FIRST ORDER FACTORS INVOLVED IN ACCOUNTABLE

COLLABORATIVE MANAGEMENT

Factor Name No. of items

Mean score

Mean rank

1.1 Caring climate 35 5,68 3 1.2 Effective team man dement 10 5,46 7 1.3 Resource management -. 7 5,69 2 1.4 Curriculum driven management 6 5,31 9 1.5 Value-based management 3 - 5,52 5 1.6 Ethical management 2 5,76 1 1.7 Stakeholder involvement 2 5,60 4 1.8 Educator incentives 2 5,02 11 1.9 Recognition 2 5,35 8 1.10 Learner achievement equity 2 5,28 10 1.11 Individual achievement I 5,46 6

Using the mean scores of the various factors in table 4.17 it seems that ethical

management plays the most important role in accountable collaborative management

followed by resource management, caring climate and so on. However, the various

factors consist of different number of items and a comparison of a factor containing one

item with one containing 35 is best done.. using stepwise multiple regression so that the

various factors can be appropriately weighted (Norusis, 1998).

Multiple regression is the multivariate technique used to interpret the effect of two or

more independent variables on the dependent variable when the variables arc equal

interval in nature. The simple linear regression equation is expanded from the form

Y = a + bx

Y = a + bi Xi +b2 X 2 ..... bi iXil

Page 116: Fikile Beatrice Ngidi Mtshali - University of Johannesburg

-98-

Where XI and X2 are each independent variables of equal interval measure and bi and b2

are partial regression coefficients (Rose and Sullivan, 1996:202). In our particular case:

Y = accountable collaborative management

bi = effect of caring climate

b2 = effect of effective team management

b3 = effect of resource management

and so on up bi

The information obtained from this multivariate statistical procedure is summarised in

table 4.18

TABLE 4.18: STEPWISE REGRESSION: DEPENDENT VARIABLE

ACCOUNTABLE COLLABORATIVE MANAGEMENT

Independent Variable

Name Unstandardised coefficients

Standardised coefficients

Weighted order

Beta A Constant -8.E —15 . P1.1 Caring climate 0,486 0,497 1 F1.2 Effective team management

Resource management 0,139 0,097

0,195 . 0,127

2 4 F1.3

P1.4 Curriculuin driven management 0,083 0,134 3 F1.5 Value based management 0,042 0,068 6 F1.6 Ethical management 0,028 0,037 10 F1.7 Stakeholder involvement 0,028 0,048

0,070 9 5 F1.8 Educator incentives 0,028

F1.9 Recognition 0,028 0,062 8 F1.10 Learner achievement equity 0,028 0,066 7 F1.11 Individual achievement 0,014 0,033 11

Page 117: Fikile Beatrice Ngidi Mtshali - University of Johannesburg

-99-

An analysis of table 4.18 indicates that the rank order of the various first order factors is

considerably different from the order in table 4.17. From the standardised regression

coefficient (beta coefficients) it is clear that the effect of a caring climate and effective

team management carries a greater weight than the other variables. The contributions of

the various first order factors to accountable collaborative management should thus be

seen in terms of the weighted order in table 4.18.

4.8.2 Open democratic management

Contained in this factor are six first order factors consisting of 20 items. The names of

the factors and their mean scores are displayed in table 4.19.

TABLE 4.19: THE FIRST ORDER FACTORS INVOLVED IN OPEN

DEMOCRATIC MANAGEMENT

Factor Name •

No. of items

Mean score

Mean rank

2.1 Transparent management 5 3,90 5 2.2 Stakeholder accessibility 4 5,01 3 2.3 Developmental management 4 5,22 1 2.4 Tolerant co-operation 4 4,86 4 2.5 Parental involvement in educator development 2 3,8 I 6 2.6 Consensus curriculum 1 5,08 2

According to the mean score in table 4.19 development management, consensus

curriculum and stakeholders plays the most significant role in the factor open democratic

management. The technique of multivariate regression provided the following

information:

Page 118: Fikile Beatrice Ngidi Mtshali - University of Johannesburg

-100-

TABLE 4.20: STEPWISE REGRESSION: DEPENDENT VARIABLE OPEN

DEMOCRATIC MANAGEMENT

Independent Variable

Name Unstandardised coefficients

Standardised coefficients

Weighted order

B Beta a Constant -4,8E-15 2.1 Transparent management 0,250

0,200 0,407 0,270

1 2 2.2 Stakeholder accessibility

2.3 Developmental management 0,200 0,221 4 2.4 Tolerant co-operation 0,100 0,243 3 2.5 Parental involvement in

professional educator developpent Consensus curriculum

0,100

0,05

0,220

0,090

5

6 2.6

Analysis of table 4.20 reveals that transparent management, stakeholders accessibility

and tolerant co-operation play the most significant part in open democratic management.

This reveals that according to the perception of the stakeholders openness may be the

most significant aspect of open democratic management. Openness here refers to

Senge's concept (1990:277) where openness is a combination of participative openness

that refers•to the freedom of speak one's mind and reflective openness is the willingness

to challenge our own thinking.

4.8.3 Normative management

The first order factor analysis revealed that normative management had three underlying

factors composed of 13 items. Names and mean scores of these factors were as follows:

TABLE 4.21: THE FIRST ORDER FACTORS INVOLVED IN NORMATIVE

MANAGEMENT

Factor Name No. of items

Mean score

Mean rank

3.1 Common values management 9 3,92 3 3.2 Financial involvement 2 4,41 2 3.3 Competent decision-making 2 4,43 1

Page 119: Fikile Beatrice Ngidi Mtshali - University of Johannesburg

-101-

Analysis of table 4.21 suggests that competent decision-making should be followed by

financial involvement and common values management. Multivariate regression analysis

provides the following data:

TABLE 4.22: STEPWISE REGRESSION: DEPENDENT VARIABLE

MANAGEMENT

Independent Variable

Name , Unstandardised coefficients

Standardised coefficients

Weighted order

B Beta a Constant -2,7E-15 3.1 Common values management

Financial involvement 0,692 0,154

0,768 0,260

1 3 3.2 .

3.3 Competent decision- making 0,154 0,280 2

Thus according to the standardised beta coefficients common values management plays

the most significant role in normative management followed by competent

decisionmaking and financial involvement.

Having discussed the various statistical results of this research it is now necessary to

summarize this chapter.

4.9 SUMMARY

In This chapter an analysis and interpretation of the empirical data was undertaken. The

construct validity of Section B of the structured questionnaire as research instrument

was investigated using two successive factor analytic procedures that reduced the 105

items to three factors namely:

Page 120: Fikile Beatrice Ngidi Mtshali - University of Johannesburg

-102-

Accountable collaborative management consisting of 72 items with a

Cronbach-alpha-reliability coefficient of 0,980;

Open democratic management consisting of 20 items with a Cronbach-alpha-

reliability coefficient of 0,875; and

Normative management consisting of 13 items with a Cronbach-alpha-reliability

coefficient of 0,785.

Effective schools in Mpumalanga can thus be seen as considering of aspects of school

culture, school climate, vision, motivational strategies, curriculum, leadership and

resources. These aspects can be reduced to three factors namely accountable

collaborative management open democratic management and normative

management.

An instrument that has construct validity should be able to distinguish between groups

that are known to differ from one another in certain respects. It can be seen from the data

in Table 4.8 that some of the groups that one expects to differ from one an other such as

the mother tongue groups differ significantly from one another in their perceptions. They

differ in respect of aspects of school effectiveness such as accountable collaborative

management, open democratic management and normative management.

The research compared seven examples of two independent groups and eleven examples

of three or more independent groups. Hypotheses were set and multivariate as well as

univariate statistical tests were used to analyse and interpret the data.

In respect of accountable collaborative management significant statistical difference

were found to be present between:

Attendance at workshop, seminar or course on school effectiveness;

Membership of educator organisation;

Attendance of educators;

Page 121: Fikile Beatrice Ngidi Mtshali - University of Johannesburg

-103-

Gender;

Benefit from workshop, seminar or course on school effectiveness; and

District in which educator is employed, and level of discipline in the school;

In respect of open democratic management the following groups produced statistical

significant differences:

Attendance at workshops, seminar or course on school effectiveness;

Membership of educator organisation;

Religion;

Educator attendance;

Benefit from workshop, course or seminar;

Age of respondent;

Teaching experience;

Highest educational qualification; and

Language of instruction, and district in which educator is employed.

With respect to the third factor namely normative management the following groups

differed statistically significantly from one another:

Attendance at workshops, seminar or course on school effectiveness;

Post level;

Membership of educator organisations;

Religion;

Educator attendance;

Age of respondents;

Language of instruction;

Attendance of learners;

District in which educator is employed; and

Level of discipline in the school

Page 122: Fikile Beatrice Ngidi Mtshali - University of Johannesburg

-104-

From an analysis of the above data it can be seen that all respondents partially agree,

agree to strongly agree that effective schools in Mpumalanga are composed of

accountable collaborative management, open democratic management and

normative management. Section B of the measuring instrument was shown to have

content and construct validity and to be reliable and that it could thus be used to

determine aspects of school effectiveness in Mpumalanga.

An equal interval scale was not used for the question in Section C of the questionnaire.

Hence use had to be made of non-parametric statistical tests in order to see whether the

various independent groups differ statistically from one another in respect of their

perceptions of school effectiveness. There was a similarity in findings in that all the

groups that differed in Section C also differed from one another in Section B of the

questionnaire. The Chi-squared statistic was used and together with the standardised

residual revealed the following statistically significant difference to be present.

In the attendance of educator groups that group the believed that the attendance in

their schools was excellent perceived themselves as belonging to the more

effective schools to a greater extent that one would if the results were due top

chance effects only, Excellent educator attendance thus seems to effect

perception of school effectiveness in a positive way.

Afrikaans mother tongue groups perceived themselves as belonging to the more

effective schools to a greater extent than one would expect due to chance effects

only. Sotho mother tongue groups had a more negative perception in that more of

them perceived themselves as belonging to less effective schools than one would

expect if only chance factors were involved. It thus seems that perceptions of

school effectiveness cannot be separated from cultural effects (see article by

Fuller and Clarke, 1994:135-142).

Page 123: Fikile Beatrice Ngidi Mtshali - University of Johannesburg

-105-

The Afrikaans language of instruction group has the more favourable perception

in respect of effective schools. These educators believed that they belonged to

schools that were more effective than most other schools in their districts than one

could predict using the effects of chance alone. Educators in multicultural

schools seemed to have a problem in this regard as they perceived themselves as

belonging to the less effective schools to a greater extent than one would expect

on the basis of chance alone.

Educators who had attended workshops, seminars or courses on school

effectiveness perceived themselves as belonging to the category representing the

more effective schools to a greater extent than one would expect. It appears as if

training courses on school effectiveness influences perceptions of school

effectiveness in a positive sense.

Educators who belong to the so-called professional educator organisations

perceive themselves as belonging to the more effective schools to a greater extent

than one would expect. On the other hand SADTU members who are affiliated to

the worker organisations such as COSATU perceive themselves as belonging to

the less effective grouping of schools to a greater extent than one would expect

due to chance considerations only. Educator organisations thus appear to play

a role in how educators see school effectiveness.

Educators who teach in the Standerton district perceived themselves as belonging

to the more effective schools in their district to a greater extent that one would

expect due to the effect of chance only. Educators from the district of

KwaMhlanga have observed frequencies lower than one would expect due to

chance only. The educators from the districts of Standerton, Malelane, Ermelo

and Nelspruit thus seem to have positive perceptions of their schools effectiveness

relative to other schools in their districts.

Page 124: Fikile Beatrice Ngidi Mtshali - University of Johannesburg

-106-

The CHAID-technique was also utilised in order to verify which of the

independent variables are the best predictors of school effectiveness. The

resulting dendogram indicated that the best predictors of the educator's

perceptions of school effectiveness in Mpumalanga are:

the level of discipline present in the school;

the attendance levels of learners;

the language of instruction at the school;

the attendance levels of educators;

the educational qualifications of educators; and

attendance of courses, workshops or seminars on school effectiveness.

In an effort to see if there was a relationship between the three factors underlying what

respondents perceived as an effective school in Section B of the questionnaire and how

effective they rated their school in Section C non-parametric statistical procedures were

used. The Mann-Whitney U test was able to indicate that respondents differed

statistically significantly only in respect of normative management. There was also

indications that respondents perceived that being too democratic could adversely affect

perceptions of how effective a school really is. Normative management with its emphasis

on norms of excellent achievement appears to play an important role in respondent's

perception of an effective school.

The composition of the underlying facets of the three second order factors was analysed

by means of multivariate stepwise regression. This analysis revealed the following

information:

The relative importance of the first order factors in accountable collaborative

management according to stakeholder perception are;

Caring climate

Page 125: Fikile Beatrice Ngidi Mtshali - University of Johannesburg

-107-

Effective team management

Curriculum driven management

Resource management

Educator achievement equity

Value based management

Recognition

Ethical management

Individual achievement

The relative importance of the first order factors in open democratic management are:

Transparent management

Stakeholder accessibility

Tolerant co-operation

Developmental management

Parental involvement in professional educator development

Consensus curriculum

The relative importance of the first order as predictors of normative management are:

Common values management

Competent decision-making

Financial involvement

In chapter five a summary of the research will be given. Important findings will be

discussed and appropriate recommendations will be made. Suggestions for further

research will also be provided.

Page 126: Fikile Beatrice Ngidi Mtshali - University of Johannesburg

CHAPTER FIVE

FINDINGS, RECOMMENDATIONS AND CONCLUSIONS

5.1 INTRODUCTION

This research project sought to investigate staffing as an aspect of human resources:

implication for school effectiveness. In this chapter the researcher will be discussing the

following aspects:

summary of chapters one to four;

literature and empirical findings;

recommendations based on findings;

implications for effective schools in Mpumalanga; and

recommendations for future research.

5.2 SUMMARY

Public concern over the quality of education and growing pressure on schools to become

centres for learning has necessitated a study of effectiveness in our schools.

A common mission and a shared vision, good leadership, a climate conducive to learning

are some of the most important aspects of school effectiveness.

For our schools to be effective it is necessary to renew and restructure education,

especially the staffing of schools with a capable teaching force that will facilitate the

development of the youth of our country to their full potential.

This research project has taken school effectiveness to consist of the following facts:

school culture;

school climate;

vision;

Page 127: Fikile Beatrice Ngidi Mtshali - University of Johannesburg

-109-

motivational strategies;

curriculum;

leadership; and

resources.

In chapter two a literature study was undertaken and the following aspects were

discussed.

three phases involved in the process of filling a post, namely, personnel

recruitment, selection and appointment;

staff development;

staff recognition; and

redeployment and rationalisation of educators.

Chapter three discussed the methodology of the research design used to collect data. The

research design focused on these aspects: the purpose of quantitative research, the design

of the questionnaire as a research instrument, a discussion of the questions used by this

researcher, and a discussion of the respondents used, biographical details requested and

the return of the questionnaire.

In chapter four the reliability and validity of the structured questionnaire and the various

factors involved were discussed. A comparison of two independent groups was made by

stating the appropriate hypotheses and by analysing the data by means of multivariate

statistical tests. For example: male and female educators differ statistically significantly

from one another in respect of all three factors considered separately, namely,

accountable collaborative management, open democratic management and normative

management.

Page 128: Fikile Beatrice Ngidi Mtshali - University of Johannesburg

-110-

Another comparison of three or more independent groups was also made. Appropriate

hypotheses were stated and multivariate statistical tests used. For example: The factor

mean scores of the four mother tongue groups differ from one another in respect of all

three factors namely accountable collaborative management, open democratic

management and normative management.

Seven examples of two independent groups and eleven example of three of more

independent groups were compared. Hypotheses were set and multivariate as well as

univariate statistical tests were used to analyse and interpret the data.

The Chi-squared statistic was used and together with the standardised residual revealed

for example, that in the attendance of educator groups the group that believed that the

attendance in their schools was excellent perceived themselves as belonging to the more

effective schools to a greater extent than one would if the results were due to chance

effects only.

The CHAID-technique was also utilised in order to verify which of the independent

variables are the best predictors of school effectiveness. The resulting dendogram

indicated that the best predictors of the educator's perceptions of school effectiveness

in Mpumalanga are:

the level of discipline present in the school;

the attendance levels of learners;

the language of instruction at the school;

the attendance levels of educators;

the educational qualifications of educators; and

attendance of courses, workshops or seminars on school effectiveness.

Findings is the next aspect to be discussed.

Page 129: Fikile Beatrice Ngidi Mtshali - University of Johannesburg

5.3 RESEARCH FINDINGS

This aspect has been classified into two subsections, namely; literature findings and

empirical findings. Literature findings will be discussed first.

5.3.1 Literature findings

Personnel provision

Filling a post involves personnel recruitment, selection and appointment (see 2.4 p.17).

Personnel recruitment is a necessary task which should be carried out in order to

influence the best potential candidates to apply for the post.

Personnel selection

The purpose of the selection is to make the best choice from the possible alternatives and

to enhance the likelihood of making a successful appointment. During the selection

process the following selection means should be employed:

The application form

An application form contains identifying details about the applicant, the applicant's level

of training and experience, identification of the previous employer as well as some

background information of the candidate.

Interviewing

Interviewing is one of the most generally used forms of personnel selection. Although,

interviewing is the most popular means of personnel selection it has flaws. It lacks

objectivity, and most appointments are made in the "passages". The presence of educator

organisations as observers during the processes of shortlisting and interviewing is the

result of an attempt to ensure transparency (See 2.4 p.15).

Page 130: Fikile Beatrice Ngidi Mtshali - University of Johannesburg

-112-

The interviewing committee members in most cases are not experienced and experts in

selection by means of interviewing, therefore they need to be trained before they conduct

interviews.

3. Staff induction

Newly appointed educators should be helped to become orientated into a new

environment, which includes the school system, the teaching position, and the people

with whom they will be working.

The induction programmes should include the following objectives namely to:

make the employee feel welcome and secure;

help the employee become a member of the "team";

inspire the employee towards excellence in performance;

help the employee adjust to the work environment;

provide information about the community, school system, school building,

faculty, and status;

acquaint the individual with other employees he or she will be associated with;

and

facilitate the opening of school each year (see 2.5 p.19).

4. Staff appraisal

Appraisal does not exist in isolation, and its long term impact seems likely to depend on

how far it is integrated with other strategies for review and development. Appraisal can

act as a link between whole school development and the realities of classroom life.

The main objective of educator appraisal is to promote educator's personal and

professional development and school effectiveness (see 2.6 p.21). An appraisal system

should enable educators to become more effective and to improve the quality of their

Page 131: Fikile Beatrice Ngidi Mtshali - University of Johannesburg

-113-

teaching in general. Work performance is the main objective of appraisal (see 2.6.1

p.21).

Staff development

Staff development is seen as a deliberate and continuing process which supports the

growth of the individuals and the institutions in which they work (see . 2.7 p.23)

Professional development is one of the most important aspects in an institution. In-

service training opportunities enable educators to keep abreast of developments both in

teaching methods and in their subjects.

Recognition of staff

A positive, highly motivated and committed staff to educational excellence creates an

environment which motivates learners to perform better. This plays a major role in

school effectiveness. Demotivated educators are not committed and dedicated to

teaching and they do not honour their periods, and often leave learners unattended.

Rationalisation and redeployment of educators

The equal redistribution of educators is very important. For schools to be effective they

need to have adequate staff. Reployment has caused uncertainties and anxiety amongst

educators. They feel insecure and uncertain about their jobs. It is therefore important

that the Department of Education speed up the process of rationalisation and

redeployment (see 2.9 p.27).

5.3.2 Empirical findings

These findings are based on the responses of the respondents to the questions on staffing

as an aspect of human resources they are discussed below.

Page 132: Fikile Beatrice Ngidi Mtshali - University of Johannesburg

-114-

5.3.2.1 High quality educators

Respondents place a high price on the quality of educators. They want educators with

teaching skills.

94,8% of the respondents agree to strongly agree that educators should be

provided with opportunities for improving their teaching skills. In-service

trainings enables educators to increase their repertoire of teaching skills

drammatically and use these skills effectively (see 3.4 p.34).

86,2% of the respondents agree to strongly agree that schools should select well

qualified educators. The selection of well qualified educators is one of the most

important aspects of school effectiveness (see 3.4 p.37)

5.3.2.2 A variety of teaching resources

A majority of respondents believe that educators who use a variety of teaching resources

enhance learning, 94,0% of the respondents agree to strongly agree that educators should

use a variety of teaching resources because this contributes to school effectiveness.

Educators should "employ a variety of teaching and learning strategies to engage multiple

minds" (see 3.4 p.35). •

5.3.2.3 Good skills for self-management

Skills for self-management are seen as a very important aspect by the majority of the

respondents, 94,1% of the respondents agree to strongly agree with this statement. Good

skills for self-management play a major role in school effectiveness because educators

with good self-management skills are good role models' (see 3.4 p.36)

5.3.2.4 Teaching experience

The percentage of respondents agree to strongly agree that schools should be staffed with

educators with a wide range of teaching experience is 80,2%. This will benefit the

schools because experienced educators can make a difference in the lives of learners.

Page 133: Fikile Beatrice Ngidi Mtshali - University of Johannesburg

-115-

Schools should recruit and select educators who are well qualified, experienced and who

understand what the school aims to do (see 3.4 p.37)

Recommendations based on the findings will be discussed in the paragraphs that follows.

5.4 RECOMMENDATIONS

The following recommendations are based on the literature findings and the empirical

findings discussed in 5.3.1 and 5.3.2 above.

The Department of Education should upgrade teacher training. At district level

teacher centres must be strengthened and at least each circuit should have a

teacher centre or a satellite centre. These centres should be fully resourced with

all the materials educators may need.

Programmes of workshops throughout the year should be organised at these

centres.

Management training should be started and intensified for managers at all levels

from school to head office.

The Department of Education should improve the self-management skills of

educators.

All schools should be provided with adequate teaching and non-teaching staff.

The process of redeployment and rationalisation should be finalised.

School principals and educators should be trained in the appraisal of educators.

This will enable educators to realise that the appraisal system intends to help them

with their professional and career planning.

Page 134: Fikile Beatrice Ngidi Mtshali - University of Johannesburg

-116-

The Department of Education should appoint an independent body that will deal

with selection processes of educators at all levels.

Educators' achievements should be made known to the school governance and to

education officials and other relevant stakeholders so that their efforts can be

acknowledged and recognised by all.

The possible implications of this research project for the Department of Education in

Mpumalanga will now be discussed.

5.5 IMPLICATION OF THE OUTCOMES OF THE EMPIRICAL RESEARCH

FOR SCHOOL EFFECTIVENESS

5.5.1 Implications for the managerial approach

The results of two successive factor analytic procedures using the SPSS 8.3 programme

indicated that effective schools in Mpumalanga are grounded in three fundamental

factors, namely: accountable collaborative management, open democratic

management and normative management.

Multiple regression analysis revealed that the predictors, as factors underlying

accountable collaborative management, in order of relative importance, are:

Caring climate

Effective team management

Curriculum-driven management

Resource management

Educator incentives

Learner achievement equity

Value based management

Recognition

Stakeholder involvement

Page 135: Fikile Beatrice Ngidi Mtshali - University of Johannesburg

-117-

Ethical management

Individual management

Multiple regression analysis further revealed that the relative importance of the factors

underlying open democratic management are as follows:

Transparent management

Stakeholder accessibility

Tolerant co-operation

Developmental management

Parental involvement in professional educator development

Consensus curriculum

Multiple regression also revealed that the factors underlying normative management, in

order of relative importance are:

Common values management

Competent decision-making

Financial involvement

Educators in Mpumalanga want school principals who will pay attention to the above

factors

It is also necessary to compare more and less effective schools in the same districts in a

cross — functional way, in order to determine what it is, according to the perceptions of

the respondents, that effects the effectiveness of a school.

5.5.2 Comparative perceptions in respect of effective and ineffective schools'

The way that respondents perceived the effectiveness of their schools relative to other

schools in the same district is significant for the purposes of this research. Perceptions

are sometimes at the heart of the vision one has of what constitutes an effective school.

Page 136: Fikile Beatrice Ngidi Mtshali - University of Johannesburg

-118-

If the vision were to create an effective school, it would be necessary to take cognisance

of the following outcomes of the Chi-square test.

excellent educator attendance affects the perception of school effectiveness in

a positive way;

perceptions of school effectiveness cannot be separated from cultural effects;

educators in multi-cultural schools perceive themselves as belonging to the

less effective schools to a greater extent than one would aspect due to chance

only;

training courses in school effectiveness influence the perceptions of educators

in respect of school effectiveness in a constructive manner; and

educator organisations play a role in how effective educators perceive their

schools to be.

It should be clear that these aspects should lie at the heart of the vision, if all the schools

in Mpumalanga are to be transformed to effective schools. Apart from this, the research

project also exposed certain significant variables that must be present in any effective

school.

5.5.3 Significant variables

With the help of the CHAID-Programme various significant variables were found to be

invaluable to effective schooling. These are:

the level of discipline present in a school;

the attendance levels of learners;

the language of instruction of the school;

the attendance of learners;

the educational qualifications of educators; and

the attendance of courses on school effectiveness.

Page 137: Fikile Beatrice Ngidi Mtshali - University of Johannesburg

-119-

5.5.4 IMPLICATIONS OF RELEVANT LITERATURE RESEARCH FOR

SCHOOL EFFECTIVENESS

The findings of the relevant literature research indicated the degree to which parents and

learners are dependent on decision makers in the producer, micro-environmental, and

macro-environmental domains, as it influences the resources available to parents

(financial help, transport, guidance). It is evident too that the impact of national policies

such as the South African Schools Act aimed at enhancing choice and competition among

schools varies markedly as a result of the local context.

The market-oriented reforms, implemented in the Mpumalanga Province in South Africa,

have not, to date, brought about revolutionary changes in school effectiveness. The

impact of the reforms is, nonetheless, significant in respect of the following aspects,

namely:

more openness to parents, stakeholders and interest groups;

developing strategies to enhance academic achievement;

giving priority to academic performance over wider educational concerns; and

the impact on inequalities between schools and the educational opportunities they

can offer appears to have increased.

It also became clear that the public founded educational system is likely to continue to

encompass significant elements of parental choice, devolved budgets and management,

degrees of diversity, and other aspects associated with a more market-like environment.

Upgraded educators training will produce intellectually challenging educators

who will promote school effectiveness and restore the culture of learning,

teaching and services in our schools. The establishment of well resourced teacher

centre at all circuit offices will give educators opportunities to develop their

teaching skills. This will also enable educators to make use of a variety of

teaching resources.

Page 138: Fikile Beatrice Ngidi Mtshali - University of Johannesburg

-120-

Workshops on management skills for the officials of the Department at all levels

should be conducted. This will enable them to manage schools efficiently and

effectively.

Inequalities in the provisioning of personnel for schools should be attended to.

The Department of Education should speed up the process of rationalization and

redeployment of educators.

Intensive workshops on educator appraisal should be conducted for all relevant

stakeholders. Educators need to understand that appraisal is a continuous and

systematic process intended to help individual educators with the professional and

career planning. The Department of Education should ensure that the in-service

training and redeployment of educators matches the complementary need of

individuals and their schools.

The appointment of an independent body to conduct selection processes whenever

there are vacant posts to be filled will ensure that well qualified and suitable

candidate are appointed for the vacant posts.

Recognition of educators' achievement will motivate them to always try to do

their best and this will in a way promotes COLTS.

The implications for school effectiveness lies in the way that school managers and policy

makers are going to manage school improvement programmes in relation to two broad

issues, namely:

Responsiveness

If a school is to be responsive to those it serves, there is a need for "consumer"

responsiveness both by schools and the educational authorities. What is required among

Page 139: Fikile Beatrice Ngidi Mtshali - University of Johannesburg

-121-

other things, is that a considerably greater priority should be given to participation

research and the effective monitoring of national and provincial policies from those who

are affected by them (including educators and stakeholder parties). This boils down to

reviving democratic involvement and collective responses to problems arising in schools.

It also means that high profile attention needs to be given to the exploration and

evaluation of the role of the school, in terms of personal development, creating a secure

and supportive environment and leadership.

Inequalities

Specific strategies to inhibit from escalating further need to be developed,

together with a willingness to develop and pilot new policy initiatives. This

includes aspects such as enrolment, school budgeting, resource allocation and

investments, as well as school leadership than is positive and innovative.

Furthermore, schools that are vulnerable and face particular difficulties in a more

competitive environment require certain conditions and modes of support from

the micro- as well as the macro-environments within that specific area.

5.6 SUGGESTIONS FOR FUTURE RESEARCH

It will be interesting to investigate why the majority of the respondents regarded

discipline in the school as the most important aspect of school effectiveness.

Multicultural education also needs to be researched.

Page 140: Fikile Beatrice Ngidi Mtshali - University of Johannesburg

-122-

5.6 CONCLUSION

In conclusion one can postulate that for schools to be effective; it would need to

redress the imbalances of the past with regard to staffing. It is hoped that the

situation in schools pertaining to staffing will soon be resolved by active

intervention by the Provincial Department of Education when conducting

personnel planning.

Page 141: Fikile Beatrice Ngidi Mtshali - University of Johannesburg

BIBLIOGRAPHY

Allen, R. 1996. South African dictionary: junior secondary. Swaziland: McMillan.

Asmal, K. 1999. " Call to action ": Mobilising citizens to build a South African

Education and Training system for the 21 st century. Cape Town : Government Printers.

Babbie, E. and Halley, F. 1994. Adventures in social research. Data analysis using

SPSS. London : Pine Forge.

Bengu, S. 1995. Minister's budget speech. Pretoria: Government Printers.

Beveridge, W. E. 1975. The interview in staff appraisal in South Africa: Policy options

and strategies. Johannesburg, Education Unity: University of Witwatersrand.

Bisschoff, T.C. and Grobler, B.R. 1997. The management of teacher competence.

Journal of in-service education 24 (2): 187 — 211.

Blanchard, K., Carew, D. and Parisi — Carew, E. 1992. The one minute manager builds

high performing teams. London: Harper Collins.

Blandford, S. 1997. Middle management in schools. How to harmonise managing and

teaching for any effective school. London: Pearson Profession.

Bondesio, M.J. and De Witt, J.T. 1994: Personnel management (In van der Westhuizen

P.C. (ed) 1994: Effective education management. Pretoria: Kagiso pp. 239-310).

Borg, W.R., Gall, J.P. and Gall, M.D. 1993. Applying educational research. A practical

guide, Third edition. New York: Longman.

Page 142: Fikile Beatrice Ngidi Mtshali - University of Johannesburg

-2-

Bot, M. and Shirley, J. 1997. Centre for education policy development report on baseline

data 1991-1996. Pretoria: Edu Source.

Cangelosi, J. 1993: Classroom management strategies. Gaining and maintaining student

co-operation (2nd) Washington: Longman

Castetter, W.B. 1986. The personnel function in educational administration. New York:

McMillan

Chetty, D. 1993. Rethinking teacher appraisal in South Africa. Policy options and

strategies. Johannesburg, Education Policy Unit: University of Witwatersrand.

Cloete, J.J.N. 1985. Personnel administration. Pretoria: Van Schaik.

Craythorne, V.M. 1995: The new principal and the diagnosis of school culture.

Johannesburg: Rand Afrikaans University. (M.Ed mini-dissertation).

Department of Education. 1998. Restoring culture of learning, teaching and services.

Pretoria: Government Printers.

Education Department. 1998. Developmental appraisal system. Pretoria: Government

Printers.

Education Labour Relations Council. Resolution No 5 of 1998. Pretoria: Government

Printers.

Page 143: Fikile Beatrice Ngidi Mtshali - University of Johannesburg

-3-

Elliot, J. 1996. School effectiveness research and its critics. Alternative visions

of schooling. Cambridge Journal of Education Vol. 26, No. 2, 1996.

Erasmus, M. and van der Westhuizen, P.C. 1996. Schools as organisation (In van

der Westhuizen P.C. (ed). Organisation development and the quality of working

life in schools. Potchefstroom: Kagiso pp. 239-310).

Evetts, J. 1991. Becoming a secondary head teacher. London: British Library

Cataloguing in Publication Data.

Freiburg, JH. (ed) 1999: School climate: Measuring, improving and sustaining

healthy learning environments. London: Palmer.

Fullan, M. 1995. Change forces probing the depths of educational reform.

London: Falmer.

Fullan, H. and Hargraves, A. (eds). 1992. Teacher development and educational

change. London: Falmer.

Fuller, B. and Clarke, P. 1994. Raising school effects while ignoring culture?

Local conditions and the influence of classroom tool, rules, and pedagogy.

Review of educational research. 64 t i,. ; 19-157.

Glatter, R., Preedy, M., Riches, E and Masterton, M. (eds) 1988. Understanding

school improvement. Philadelphia: University of Philadelphia.

Grey, J. anu haii. T. 1999 "Paper thin agreements. Redeployment is a case of

one step forward and ' :‘ck in many provinces". Daily Mail and Guardian,

1 —6.

Page 144: Fikile Beatrice Ngidi Mtshali - University of Johannesburg

-4-

Grimm, L.G. 1993. Statistical application for the behavioural science. New

York: John Wiley.

Grobler, B.R. 1996. Criteria for a multifaceted teacher evaluation model. Journal

of educational evaluation 4(1): 56-63.

Harris A., Bennet, N. and Preedy, M. (cds) 1997. Organisational effectiveness

and improvement in education. Buckingham: Open University Press.

Hirsh, S. and Ponder, G. 1991. New plots, new heroes in staff development.

Educational leadership 49(3): 46

Holman, L. 1998 "Teacher motivation drops". Sunday Times. January 1998, P.

11.

Holmes, G. 1993: Essential school leadership: developing vision and purpose in

management. London: Kogan Page.

Husen, T. and Postlethwaite, T.N. 1994. Second edition. Effective schools

management. Volume 6. London: BPC Wheatons.

Husen, T. and Postlethwaite, T.N. 1994. Second edition. Teacher recruitment

and induction. Volume 6. Exeter: BPC Wheatons.

Jaeger, R.M. 1990. Statistics: A spectator sport. Second edition. California:

Sage.

Page 145: Fikile Beatrice Ngidi Mtshali - University of Johannesburg

-5-

Kelly, E.A. 1980. Improving school climate: Leadership techniques for principals.

Rector: VA-22091.

Knouse, S.P. 1995. The reward and recognition process in total quality management.

Milwaukee, Wisconsin: ASQE Quality Press.

McLeod, W.T. and Markins, M. 1993. Collins shorter English dictionary. London:

Harper Collins.

Mmola, S.M. 1982. Staffing practices in Lebowa. Pietersburg: University of the North.

Mol, A, 1990. Help: I'm a manager. Cape Town: Tafelberg.

Mortimore, P. 1991. The nature and findings of research on school effectiveness in the

primary sector in S. Riddell and B Browns (eds). School effectiveness research: Its

messages for school improvement. Edinburgh: NMSO.

Motta, T.L. 1995: Recognition the quality way. New York: Quality Resources.

Myers, R. 1996. School improvement in practice, schools make a difference project.

London: Falmer.

Nathan, N. 1991. Senior management in schools a survival guide. London: Basil

Blackwell.

Norusis, M.J. 1998. SPSS for windows, base system, user's guide release 8.3 Chicago:

SPSS.

Page 146: Fikile Beatrice Ngidi Mtshali - University of Johannesburg

-6-

O'Neill, J. & Kitson, N. (eds) 1996: Effective curriculum management: co-ordinating

learning in the primary school. London: Routledge.

Petri, H.L. 1996: Motivation: theory, research and applications. Fourth edition.

California: Pacific Grove.

Preddy, M; Glatter, R & Levavic, R (eds) 1997: Educational management: strategy,

quality and resources. Buckingham: Open University.

Rebore, R.W. 1991 (Third edition). Personnel administration in education. A

management approach. New Jersey: Prentice - Hall.

Robbins, S.P. 1980. The administrative process. Second edition. New York: Prentice-

Hall.

Reynolds, D. 1985. Studying school effectiveness. London: Falmer.

Rosenholtz, S.J. 1989. Teachers' workplace: The social organisation of schools. New

York: Longman.

Sammons, P., Hillman, J. and Mortimore, P. 1995. Key characteristics of effective

schools: A review of school effective research. London: Office of standards in

Education.

Senge, P.M. 1990. The fifth discipline. The art and practice of the learning

organisation. New York: Doubleday.

Siegel, S. 1956. Non-parametric statistics for the behaviour science. New York:

McGraw — Hill.

Page 147: Fikile Beatrice Ngidi Mtshali - University of Johannesburg

-7-

Smith, P.J. and Cronje, G.J. 1992. Management principles. Kenwyn: Juta.

South African Schools Act. 1996. Act No. 84 of 1996. Pretoria: Government Printers.

South African Schools Act. 1996. (Act No. 84 of 1996). National norms and standards

for funding. 1998. Pretoria : Government Printers.

Squelch, J. and Lemmer, E. 1994. Eight keys to effective school management in South

Africa. Halfway House: Southern Africa.

Stoker, D.J., Engelbrecht, C.S., Crowther, N.A.S. and Herbst, A. 1985/ Ondersoek na

differensiele toelatingsvereistes tersiere onderwysinrigtings. Pretoria: Raad vir

Geesteswetenskaplike Navorsing. (Verslag nr. ws — 32 'n verkorte weergawe van

verslag nr ws — 31).

Stoll, L. and Fink, D. 1996. Changing our schools. Linking school effectiveness

and school improvement. Buckingham: Open University.

Uline, E.L. Miller, D.M. and Tschannen — Moran, M. 1998. School effectiveness

The underlying dimensions. Education administration quarterly Volume. 34 (4): 462-

483.

Verhoeven, J.C. 1996. Some reflections on the structure of the governing bodies of

public schools in the South African bill (in De Groot, J. and Bray, E. (eds) 1996.

Education under the new Constitution in South Africa). Leuven: Acco.

Page 148: Fikile Beatrice Ngidi Mtshali - University of Johannesburg

-8-

Vogt, W.P. 1993. Dictionary of statistics and methodology. A nontechnical guide for

the social science. London: Sage.

Page 149: Fikile Beatrice Ngidi Mtshali - University of Johannesburg

ormaawsrarloorimapcimmamaxampaineoussomareamormaanams

RAND AFRIKAANS UNIVERSITY

P.O. Box 524

Auckland Park

Johannesburg

Republic of South Africa

2006

*NO

RAND AFRIKAANS UNIVERSITY Telegraphic address Rauniv Telex 424526 SA

Telephone (011) 489-2911 + 27-1 1-489-291 1

Fax (011)489-2191 + 27-11-489-2191

7••••.WelOVIDWIP te•C. .•

YOUR OPINION IS VITAL IN DETERMINING SCHOOL EFFECTIVENESS

Dear Madam/Sir

The effectiveness of a school is of importance to our educational system. It is thus vital that we obtain your opinion regarding this aspect.

A questionnaire is one of the most effective ways of ELICITING EDUCATOR OPINION and we are committed to the fact that without your opinion the information is not credible. Please bear the following in mind when you complete the questionnaire:

Do not write your name on the questionnaire - it remains anonymous.

There are no correct or incorrect answers in Sections B and C. We merely require YOUR OPINION in order to obtain reliable and trustworthy data.

Your first spontaneous reaction is probably the most valid. So work quickly and accurately. Do not ponder to long over any particular question/item.

Please answer all the questions that arc printed on BOTH SIDES of the page.

If you would like to change your response to a question do so by clearly crossing out the incorrect response and circling your intended response.

This questionnaire should take about 30 minutes of your time to complete.

Please return this questionnaire to the PERSON FROM WHOM IT WAS RECEIVED AS SOON AS POSSIBLE AFTER COMPLETION.

Thank you again for your valuable opinion.

Yours faithfully

T Prof. s (I C schoff f. Prof. BR Grobler 6.0 6151

Dr. CF Loock . kf. kiVa2011C-20 Mrs. KC Moloi VteC 2714:76C;

DYNAMIC FOCUS ON THE FUTURE

Page 150: Fikile Beatrice Ngidi Mtshali - University of Johannesburg

2 3

2

2

SECTION A: PERSONAL AND GENERAL INFORMATION

Circle the applicable code or fill in the number where necessary.

EXAMPLE FOR COMPLETING SECTION A

QUESTION 1: Your gender?

If you are a male then circle 1 as follows:

Female

Have you attended any course/workshop/seminar related to school effectiveness in the past three years?

Yes No

If you answered yes to question 1, has it benefited your management skills?

Definitely Partially Not at all

3. Your gender?

Male Female

How old are you ( in complete years)

e.g. if you are thirty five years then PT-51

Which of the following best describes your present post?

Principal Deputy-principal Head of department Educator

1 2 3 4

Page 151: Fikile Beatrice Ngidi Mtshali - University of Johannesburg

3

6. Teaching experience (in complete years)

e.g. five years 1 5 1

7. Number of completed years as a principal (if applicable)

e.g. five years LI 1

8. To which of the following educator organisations do you belong? Please circle yes or no for each one (as you may belong to more than one)

Yes No Yes No Yes No Yes No Yes No Yes No Yes No Yes -

SADTU TUATA NATU

SAOU - NAPTOSA SAVBO Other (please specify)

9. What is your mother tongue? (Give one only)

Zulu 01

Xhosa 02 Afrikaans 03 Tswana 04 North-Sotho 05 English 06 South-Sotho 07 Tsonga 08 Ndebele 09 Venda 10 Swati 11 Gujerati 12 Hindi 13 Tamil 14 Telegu 15 Other (specify)

•■■■•■■■.,

16

Page 152: Fikile Beatrice Ngidi Mtshali - University of Johannesburg

4 _ 5 6 7

4

Your highest educational qualification?

Lower than grade 12 — Grade 12 Post school diploma/certificate- Teacher's diploma/certificate plus further educational diploma/certificate--Bachelor's degree Bachelor's degree plus a teacher's diploma/certificate Post graduate qualification

Your religion?

None Christianity- Islam---------------------------------

Judaism------------

Hinduism Buddhism African Traditional----- Other (specify)

Language of instruction at your school

English Afrikaans Dual medium (two languages simultaneously in every class)— -- Parallel medium (two languages for some subjects, in different classes)– Other (specify)

1 2 3 4 5 6 7

1 2 3 4 5

13. How will you describe the attendance of educators in your school?

Excellent (18 or more present per week out of every 20 - 90% or more)- Average (16-17 present per week out of every 20 - 80 to 89%) Poor (15 or less present per week out of every 20 - 79% or less)—

2

3

14. How will you describe the attendance of learners In your school?

Excellent (36 or more present per week out of every 40 - 90% or more)- Average (32-35 present per week out of every 40 - 80 to 89%) Poor (28 or less present per week out of every 40 - 79% or less)—

2 3

Page 153: Fikile Beatrice Ngidi Mtshali - University of Johannesburg

5

15. What is the gender of your principal?

Male Female

16. Your school is a:

Primary school Secondary school Combined school (Primary and secondary)- Special school - Other (specify)

1 2 3 4 5

17. In which district is your school situated?

Eerstehoek----------------------- 0 0 ---2—

1 Ermelo Groblersdal 0 3

0 4 Hazyview 0 5 KwaMhlanga

Malelane _0 6 Moretele 0 7

0 8 Nelspruit _ Standerton . 0 9 . Witbank 1 0

18. How would you classify the present level of discipline in your school?

Excellent-- ---------------------- - Good Average Poor 4

SECTION B:

Indicate the extent to which you agree or disagree with the following statements:

= strongly disagree 2— 5 = forms equal intervals between I and 6

6 = strongly agree

Page 154: Fikile Beatrice Ngidi Mtshali - University of Johannesburg

6

An effective school should:

ensure that maths and science are part of the academic curriculum

Strongly disagree 1(213141516 Strongly agree

pass on information received from the Department of Education to all relevant stakeholders

Strongly disagree 11E1E11 4 5 6 I Strongly agree

provide learners with opportunities to enable them to utilise information independently

Strongly disagree 1T213-1 4 F5 1 67 S

trongly agree

implement a curriculum that provides learners with a life-skills education

Strongly disagree PT27 3 r4T5 -1-6 1 Strongly agree

make use of computer technology to supplement teaching methods

not deviate from the National curriculum

Strongly disagree 1 2 1 3 1 41516 S

trongly agree

allow educators to use the results of the assessment of learners to plan curriculum priorities

Strongly disagree 1 2 3 4 51 6-1 Strongly agree

allocate most of the school funds to extra-curricular activities

Strongly disagree [ 1 1 2 3 1_ 4 1 5 1 6 1 Strongly agree

implement strategies for fundraising

Strongly disagree 1 [ 2 (3 41 5 6 -I S

trongly agree

Strongly disagree 1 1 Strongly agree _ 2 3 4 5 1 6

Page 155: Fikile Beatrice Ngidi Mtshali - University of Johannesburg

7

An effective school should:

expect parents of learners who cannot pay school funds to render some form of service to the school

Strongly disagree 1 1 2 1 3 1 4 1 5 1 61 Strongly agree

allocate most of the school funds to activities of teaching and learning

Strongly disagree 1 I 2 1 3 141516 1 Strongly agree

gather information to make informed decisions about resourcing the school

Strongly disagree 1 1 2 1 3 1 4 1 5 1 6 Strongly agree

be future orientated when designing its curriculum

Strongly disagree 1 1 2 1 3 1 4 1 5 1 6 Strongly agree

let stakeholders participate in developing the mission of the school

Strongly disagree 1 2 3 4 1 5 1 6 I Strongly agree

try to involve the business sector in the management of the school

Strongly disagree 1 1 2 1 3 1 4 5 1 6 1 Strongly agree

encourage Teacher Unions to participate in school management

Strongly disagree (1 1 2 1 3 1 4 1 5 1 6 Strongly agree

allow learners to have a say in how money collected for the development of sport is spent

Strongly disagree 1 1 1 2 1 3 1 4 1 5 1 61 Strongly agree

let student organisations participate in the management of the school

Strongly disagree

1 1_2 3 1 4 1 5 1 6

Strongly agree

Page 156: Fikile Beatrice Ngidi Mtshali - University of Johannesburg

8

An effective school should:

Involve the local taxi association in the transport needs of the learners

Strongly disagree 11T2-1 31-41-5 1 6 1 Strongly agree

have a curriculum that is supported by the majority of stakeholders of the school

Strongly disagree 1 121 31 41 5 1 6 I Strongly agree

consult with parents before taking an important decision in respect of school policy

Strongly disagree (1 I 2` 3 (4 1 5 6 Strongly agree

have a school policy which is in line with its mission statement

Strongly disagree (1 (2 3 1 4 1 5 1 6 1 Strongly agree

have everyone in the school committed to the transformation of the education system

Strongly disagree ( 1 2 1 3 1 4 1 5 6] Strongly agree

ensure that the governing body and educators have joint planning sessions

Strongly disagree 5 61 Strongly agree

collect relevant information to determine whether the objectives of the curriculum have been achieved

Strongly disagree (1 (2 (3 1 4 I 5 6 Strongly agree

have educators working as a team with the management of the school

Strongly disagree 11 2 I 3 1 4 1 5 6 I Strongly agree

have a clearly articulated educational philosophy

Strongly disagree 1 1 (2 1 3 14 1 5 (6 ( Strongly agree

Page 157: Fikile Beatrice Ngidi Mtshali - University of Johannesburg

9

An effective school should:

28. ensure that its educators provide a supporting environment for learners

Strongly disagree 1 2 3 4 1 5 6 1 Strongly agree

have educators who show good skills of self-management

Strongly disagree 1 1 1 2 3 1 4 (5 161 Strongly agree

train and develop educators using programs designed by the educators in the school

Strongly disagree 1 1 2 3 4 5 161 Strongly agree

invite outside consultants to train its educators

Strongly disagree

1 1 2 3(4 5 1 61 Strongly agree

discourage educators from improving their educational qualifications

Strongly disagree [11? 0 1 4 I I , 5 , 6 , Strongly agree

33. have positive expectations for educators

Strongly disagree 1 1

3 1741 5 1 6 1 Strongly agree

offer financial incentives to educators based on their teaching competence

Strongly disagree Fri2T3T4T5 6 1 Strongly agree

involve the educators in solving school related problems

Strongly disagree [ 1 12 1 3 4 1 5 1 6 Strongly agree

institute a training and development programme for educators who fail to achieve their curriculum objectives

Strongly disagree [ 1 21 3 1 4 1 5 1 6 -1 Strongly agree

not be afraid to learn fro•its failures

Strongly disagree (1 1 2.1 3 1 4 1 5 1 6] Strongly agree

Page 158: Fikile Beatrice Ngidi Mtshali - University of Johannesburg

I0

An effective school should:

practice what it preaches

Strongly disagree pi-F-1 3 {-4 15 re--1 Strongly agree

show a commitment towards exemplary teaching practice

Strongly disagree 1 (2 I d1-4-1-5 (6 Strongly agree

attempt to ensure that basic human rights are respected

Strongly disagree F1l2F3 1 4 5 6 Strongly agree

41. recognise its past students who achieved success in their chosen careers

Strongly disagree 2 3 Strongly agree

involve learners in the cleaning of classrooms and school grounds

Strongly disagree Di 2 1 3-F41 57-6 I Strongly agree

encourage learners to respect their cultural traditions

Strongly disagree [ 1 (2 (3 (4 (5 1 6 1 Strongly agree

allow stakeholders to collaborate in the formulation of school rules and regulations

Strongly disagree [ 1 1 2 1 3 1 4 1 5 Strongly agree

allow parents to participate in the professional development of educators

Strongly disagree AEI 3 4 5 di Strongly agree

respect the traditions of its community

Strongly disagree 121 3 1 4 (5 1 6 1 Strongly agree

allow parents to play a role in the appointment of educators

Strongly disagree m 2 3 4 51-61 Strongly agree

6

Page 159: Fikile Beatrice Ngidi Mtshali - University of Johannesburg

tt

An effective school should:

48. involve learners in disciplinary matters affecting the school

Strongly disagree

2 1 3_1 4 131 6.1 Strongly ayroe

have corrective measures in place to deal with learners who violate school rules

Strongly disagree ri T2 -Ts') I 4 5_16 1 Strongly ogre

involve learners in decision-making only if they have the necessary expertise

Strongly disagree Lij 2 3 1 4 1 5 1 6 Strongly agree

not tolerate the intimidation of educators

Strongly disagree 1 1 1 2 1 3 1 4 1 5 6 Strongly agree

have a governing body that makes special provision for the welfare of learners

Strongly disagree 1 1 1 2 1 3 1 41 5 1 6 Strongly agree

involve learners in decision-making only if they have an interest in a particular decision

Strongly disagree 112131415161 Strongly agree

ensure that it receives active support from all levels of the education system

Strongly disagree 1111111 3 4 Strongly agree

have educators who show sympathy towards learners

Strongly disagree 1 2 1 3 1 4 1_ 5 1 6 Strongly agree

have community structures with an interest in education supporting the school

Strongly disagree 1 1 1 2 3 pi-T51 6] Strongly agree

take stern action against pregnant learners

Strongly disagree 1 1 1 2 1 3 1 4 5 6

Strongly agree

Page 160: Fikile Beatrice Ngidi Mtshali - University of Johannesburg

12

An effective school should:

create governance structures to give stakeholders the necessary power to enable them to govern the school competently

Strongly disagree 1 1 2 3 I 4 1 5T67 Strongly agree

will only implement an additional field of study when the majority of the stakeholders have agreed to it

Strongly disagree 1 1 2 1 37 4 [5 .1 6] Strongly agree

be responsive to the concerns of its stakeholders

Strongly disagree 1 17 2 1 3 1 4 1 5 1 6 I Strongly agree

try to create a climate conductive to active parent involvement

Strongly disagree ED 2 3T4T51161 Strongly agree

have the leadership skills to bring about the necessary transformation in the school

Strongly disagree [ 1 2 131415 [61 Strongly agree

only implement a curriculum that has been successfully implemented in another country

Strongly disagree [-I-I-Z[31 4 1 5 F-61 Strongly agree

provide opportunities for improving the teaching skills of educators

Strongly disagree 1 2M 4 r5 1-61 Strongly agree

implement a curriculum that is based on relevant and reliable educational research

Strongly disagree 111213 L4 [516 Strongly agree

implement a curriculum that provides learners with the necessary skills to improve employment opportunities

Strongly disagree

11213 4 1 5 1 6

Strongly agree

Page 161: Fikile Beatrice Ngidi Mtshali - University of Johannesburg

13

An effective school should:

have educators who use a variety of teaching resources

Strongly disagree 1 1 1 2 1 3 1 4 1 5 1 6 1 Strongly agree

provide incentives for learners to achieve in Olympiads and extra curricular activities

Strongly disagree 1 1 2 1 3 4 1 5 6

Strongly agree

have educators who assist learners who have special educational needs

Strongly disagree 11 1 2 1 3 1 4 1,5 161 Strongly agree

implement a curriculum that provides learners with the necessary skills to be useful citizens

Strongly disagree 1 1 1 2 1 3 14 [5 1 6 Strongly agree

have educators with a wide range of teaching experience

Strongly disagree 1 1 2 1 3 1 4 1 5 1 6 Strongly agree

reward the individual performance of learners

Strongly disagree 1 1 1 2 3 1 4 5 1 6 Strongly agree

73. inculcate good morals and values in their learners

Strongly disagree 1 1 1 2 1 3 1 4 1 5 rd 1 Strongly agree

74." have educators who lead by example

Strongly disagree 1 1 1 2 1 3 1 4 1 5 1 6 Strongly agree

recognise educators who improve their educational qualifications

Strongly disagree 1 12 1 3 1 4 1 5 1 6 Strongly agree

have norms and values that are supported by the community

Strongly disagree [ 1 12 1 3 1 4 1 5 1 6 1 Strongly agree

Page 162: Fikile Beatrice Ngidi Mtshali - University of Johannesburg

14

An effective school should:

recognise parents who contribute money for the upgrading of school facilities

Strongly disagree (1 1 2 1 3 4 1 5761 Strongly agree

strive towards equity in learner achievement among all socio-economic levels

Strongly disagree (1 1 2 1 3 1 4 5 1 61 Strongly agree

link its norms and values to a particular religion

Strongly disagree 1 2 3 14 5T61 Strongly agree

strive towards equity in learner achievement among differing races

Strongly disagree (1 1 2 3 4 1 51 61 Strongly agree

cater for a homogeneous cultural group

Strongly disagree 11-2{-3 1 4 5 1 6 1 Strongly agree

regard norms and values as an important aspect in the development of learners

Strongly disagree [1r2T3 1 4 5 1 6

Strongly agree

regard excellent academic achievement as a core value

Strongly disagree 1 1 2 1 3 1 4 5 1 6 -1 Strongly agree

have educators who are supportive of one another

Strongly disagree ( 1 I 2 I 3 I- 4 5 I 6 Strongly agree

give greater power to the experienced teachers

Strongly disagree (1 1 2 (3 1 4

5 1 6 Strongly agree

have sufficient furniture in the school

Strongly disagree (1 j 2 (3 (4 I- 5 I 6 I Strongly agree

Page 163: Fikile Beatrice Ngidi Mtshali - University of Johannesburg

87. have an administration block

Strongly disagree (1 1 2 1 3 1 4"1 5 (6 1 Strongly agree

have an educator who is specifically responsible for counseling learners with emotional problems

Strongly disagree I 1 2 1 3 4 1 5T61 S

trongly agree

have educators who use peer appraisal to develop themselves

Strongly disagree (1 1 2 1 _314 5 T61 Strongly agree

have sufficient toilets for learners and educators

Strongly disagree (1 1 2 1 3 1 4 1 5 1 6 Strongly agree

not allow participative decision making

Strongly disagree 1 1 2 3 415 1 6 1 Strongly agree

encourage good interpersonal relationships among all stakeholders

Strongly disagree 1 2 1 3 1 4 5 1 61 S

trongly agree

have a security fence

Strongly disagree Fl 12r31 4 5 1-6-1 S

trongly agree

inculcate leadership skills in learners

Strongly disagree (1 (2 1 3 1 4 Strongly agree

ensure regular communication with its stakeholders

Strongly disagree 111-21---3 (4 5 1 6 1 Strongly agree

hold an annual general meeting to give feedback to its stakeholders

Strongly disagree (1 1 2 1 3 (4 5 [6 1 Strongly agree

15

5 1 6

Page 164: Fikile Beatrice Ngidi Mtshali - University of Johannesburg

16

97. ensure high levels of achievement among its learners

Strongly disagree 1 1 2 1 3 1 4 15 161 Strongly agree

develop attitudes in their learners that fosters a good self-image

Strongly disagree 1T2T3T4 F5 1 6 1 Strongly agree

have the necessary textbooks and stationery

Strongly disagree T{-2-T3 14 r5 I 6 I Strongly agree

develop attitudes in their learners conducive to understanding other people

Strongly disagree [ -=?J-a I 4 5 r--61 Strongly agree

encourage educators to be accountable for the achievement of their learners

Strongly disagree 1 2 1 3 r4 5T61 Strongly agree

strive to provide an environment that all stakeholders can feel proud of

Strongly disagree Fl r2 T3 1-4-1516-1 Strongly agree

encourage learners to accept responsibility for their own development

Strongly disagree 1 2 3 4 15J61 Strongly agree

have a principal who is a good role model

Strongly disagree 1 2 1 3 t4 1 5 6 Strongly agree

105. select well-qualified educators

Strongly disagree

1 2 1 3 4 1 5 1 6

Strongly agree

Section C:

Please indicate your rating for your school by circling the appropriate number: •

Page 165: Fikile Beatrice Ngidi Mtshali - University of Johannesburg

17

My school would be:

Amongst the most effective schools in the district More effective than most schools in the district About as effective as other schools in the district Less effective than most other schools in the district Among the least effective schools in the district

_,3 4 5

Thank you for your patience and co-operation in completing this questionnaire