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Figure ES-1. Adoption of Culture Change by Nursing Homes, 2007 Culture Change Adopters 31% Culture Change Strivers 25% Traditiona l 43% Categories of Nursing Homes, by Extent of Culture Change Adoption Culture change definition* describes nursing home only in a few respects or not at all, and leadership is not very committed to adopting culture change Culture change definition* completely or for the most part describes nursing home Culture change definition* describes nursing home only in a few respects or not at all, but leadership is extremely or very committed to adopting culture change * Culture change or a resident-centered approach means an organization that has home and work environments in which: care and all resident-related activities are decided by the resident; living environment is designed to be a home rather than institution; close relationships exist between residents, family members, staff, and community; work is organized to support and allow all staff to respond to residents' needs and desires; management allows collaborative and group decision making; and processes/measures are used for continuous quality improvement.

Figure ES-1. Adoption of Culture Change by Nursing Homes, 2007

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Categories of Nursing Homes, by Extent of Culture Change Adoption. Figure ES-1. Adoption of Culture Change by Nursing Homes, 2007. Culture change definition* completely or for the most part describes nursing home. Culture Change Adopters 31%. - PowerPoint PPT Presentation

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Page 1: Figure ES-1. Adoption of Culture Change by Nursing Homes, 2007

Figure ES-1. Adoption of Culture Change by Nursing Homes, 2007

Culture Change Adopters

31%

Culture Change Strivers

25%

Traditional43%

Categories of Nursing Homes, by Extent of Culture Change Adoption

Culture change definition* describes nursing home only in a few respects or not at all, and leadership is not very committed to adopting culture change

Culture change definition* completely or for the most part describes nursing home

Culture change definition* describes nursing home only in a few respects or not at all, but leadership is extremely or very committed to adopting culture change

* Culture change or a resident-centered approach means an organization that has home and work environments in which: care and all resident-related activities are decided by the resident; living environment is designed to be a home rather than institution; close relationships exist between residents, family members, staff, and community; work is organized to support and allow all staff to respond to residents' needs and desires; management allows collaborative and group decision making; and processes/measures are used for continuous quality improvement.

Source: The Commonwealth Fund 2007 National Survey of Nursing Homes.

Page 2: Figure ES-1. Adoption of Culture Change by Nursing Homes, 2007

5864

70

28

4539

22

3727

0

25

50

75

100

Residents able to determinetheir own daily schedules

Resident-centered bathingtechniques, like “Bathing

Without a Battle”

Residents are actively involvedin decisions regarding their

residence

Culture Change Adopters Culture Change Strivers Traditional

Figure ES-2. Residents’ Ability to Determine Daily Schedulesand Make Decisions Varies Widely Between

Culture Change Adopters and Traditional Nursing Homes

Percent of nursing homes indicating they are currently implementing:

Culture Change Adopters = culture change definition completely or for most part describes nursing home. Culture Change Strivers = culture change definition describes nursing home only in a few respects or not at all but leadership is very/extremely committed to the adoption of culture change. Traditional = culture change definition describes nursing home only in a few respects or not at all AND leadership is less than very/extremely committed to the adoption of culture change.

Source: The Commonwealth Fund 2007 National Survey of Nursing Homes.

Page 3: Figure ES-1. Adoption of Culture Change by Nursing Homes, 2007

Figure ES-3. Improvements in Business and OperationsGreatest in Homes with More Culture Change Initiatives Under Way

78

60 60

73

57

35

54

44

31

0

25

50

75

100

Culture change improvedcompetitive position in

market area

Culture change improvedoccupancy rate

Culture change improvedoperational costs

High Number of Initiatives*

Medium Number of Initiatives*

Low Number of Initiatives*

* Respondents were asked whether their home was currently implementing any of 11 different resident-centered, staff, or physicalenvironment initiatives associated with culture change. High = 7 or more initiatives; Medium = 4 to 6 initiatives; Low = 3 or less initiatives.

Source: The Commonwealth Fund 2007 National Survey of Nursing Homes.

Percent of nursing homes indicating that culture change has had the following impact:(Base: Definition of culture change describes this nursing home completely, for the most part, or in a few respects)

Page 4: Figure ES-1. Adoption of Culture Change by Nursing Homes, 2007

Figure 1. Adoption of Culture Change by Nursing Homes, 2007

Culture Change Adopters

31%

Culture Change Strivers

25%

Traditional43%

Categories of Nursing Homes, by Extent of Culture Change Adoption

Culture change definition* describes nursing home only in a few respects or not at all, and leadership is not very committed to adopting culture change

Culture change definition* completely or for the most part describes nursing home

Culture change definition* describes nursing home only in a few respects or not at all, but leadership is extremely or very committed to adopting culture change

* Culture change or a resident-centered approach means an organization that has home and work environments in which: care and all resident-related activities are decided by the resident; living environment is designed to be a home rather than institution; close relationships exist between residents, family members, staff, and community; work is organized to support and allow all staff to respond to residents' needs and desires; management allows collaborative and group decision making; and processes/measures are used for continuous quality improvement.

Source: The Commonwealth Fund 2007 National Survey of Nursing Homes.

Page 5: Figure ES-1. Adoption of Culture Change by Nursing Homes, 2007

29

3835

12

0

25

50

75

Figure 2. Resident-Directed Culture Change PrinciplesCurrently Under Way

Percent indicating that they are currently implementing the following initiatives:

Enable residents to determine

their own daily schedules

Actively involveresidents in decisions

regarding their household/

neighborhood/unit^

Fully implement“Bathing Without aBattle” techniques

^ Neighborhoods: Areas in which traditional nursing unit is broken down into smaller functional units,in which ancillary services are shared with other neighborhoods; Households: Self-contained areaswith a full kitchen, living room and dining room, with a relatively small number of residents per household.

Source: The Commonwealth Fund 2007 National Survey of Nursing Homes.

Currently implementingALL THREE

resident-directed initiatives

Page 6: Figure ES-1. Adoption of Culture Change by Nursing Homes, 2007

5864

70

28

4539

22

3727

0

25

50

75

100

Residents able to determinetheir own daily schedules

Resident-centered bathingtechniques, like “Bathing

Without a Battle”

Residents are actively involvedin decisions regarding their

residence

Culture Change Adopters Culture Change Strivers Traditional

Figure 3. Residents’ Ability to Determine Daily Schedulesand Make Decisions Varies Widely Between

Culture Change Adopters and Traditional Nursing Homes

Percent of nursing homes indicating they are currently implementing:

Culture Change Adopters = culture change definition completely or for most part describes nursing home. Culture Change Strivers = culture change definition describes nursing home only in a few respects or not at all but leadership is very/extremely committed to the adoption of culture change. Traditional = culture change definition describes nursing home only in a few respects or not at all AND leadership is less than very/extremely committed to the adoption of culture change.

Source: The Commonwealth Fund 2007 National Survey of Nursing Homes.

Page 7: Figure ES-1. Adoption of Culture Change by Nursing Homes, 2007

Figure 4. Culture Change Adopters Report ResidentsAre More Involved in Decisions About Their Home

Percent indicating that decisions are usually made by residents and staff jointly for the following:

Creating schedule for meals

Planning menus

Creating calendar for

social events

Planning social events

Decorating communal

areas

2326

22

4649

58

913

16

2733

40

7 85

1720

33

0

25

50

75 Culture Change Adopters Culture Change Strivers Traditional

Developing resident’scare plan

Culture Change Adopters = culture change definition completely or for most part describes nursing home. Culture Change Strivers = culture change definition describes nursing home only in a few respects or not at all but leadership is very/extremely committed to the adoption of culture change. Traditional = culture change definition describes nursing home only in a few respects or not at all AND leadership is less than very/extremely committed to the adoption of culture change.

Source: The Commonwealth Fund 2007 National Survey of Nursing Homes.

Page 8: Figure ES-1. Adoption of Culture Change by Nursing Homes, 2007

22

5

14

38

20

25

50

75 Culture Change Adopters Culture Change Strivers Traditional

Figure 5. Culture Change Adopters More Likely to Include Residentsin Personnel and Staffing Decisions, But Overall Few Do

Percent indicating that decisions are usually made by residents and staff for the following:

Decisions about personnel^Decisions about who providestheir own hands-on care

Culture Change Adopters = culture change definition completely or for most part describes nursing home. Culture Change Strivers = culture change definition describes nursing home only in a few respects or not at all but leadership is very/extremely committed to the adoption of culture change. Traditional = culture change definition describes nursing home only in a few respects or not at all AND leadership is less than very/extremely committed to the adoption of culture change.

^ Includes decisions about personnel who will be or are working in the household, neighborhood, or unit.

Source: The Commonwealth Fund 2007 National Survey of Nursing Homes.

Page 9: Figure ES-1. Adoption of Culture Change by Nursing Homes, 2007

74

53

32

42

15

5

0

25

50

75

100

Figure 6. Staff-Related Culture Change Principles Currently Under Way

Percent indicating that they are currently implementing the following initiatives:

^ For instance, utilizing the “I Care” or “First Person” approach.

Source: The Commonwealth Fund 2007 National Survey of Nursing Homes.

Staff leadership

training opportunities

Include direct care workers and residents

on senior management

team

Includecertified nursing

assistants in resident-centered

care planning sessions^

Createself-managed work teams

Consistent assignment of

certified nursing assistants to

residents

Currently implementing

ALL FIVEstaff initiatives

Page 10: Figure ES-1. Adoption of Culture Change by Nursing Homes, 2007

86

74

5969

32

80

54

4049

16

74

49

24

37

11

0

25

50

75

100 Culture Change Adopters Culture Change Strivers Traditional

Figure 7. Traditional Nursing Homes Lag Behind Culture Change Adopters in Staff Leadership, Empowerment, and Autonomy

Percent indicating that they are currently implementing the following:

Staff leadership

training opportunities

Include direct care workers and

residents on senior management team

Include certified nursing assistants

in resident-centered care

planning sessions^

Createself-managed work teams

Consistent assignment of

certified nursing assistants to

residents

Culture Change Adopters = culture change definition completely or for most part describes nursing home. Culture Change Strivers = culture change definition describes nursing home only in a few respects or not at all but leadership is very/extremely committed to the adoption of culture change. Traditional = culture change definition describes nursing home only in a few respects or not at all AND leadership is less than very/extremely committed to the adoption of culture change.

^ For instance, utilizing the “I Care” or “First Person” approach.

Source: The Commonwealth Fund 2007 National Survey of Nursing Homes.

Page 11: Figure ES-1. Adoption of Culture Change by Nursing Homes, 2007

51

25

35

22

95

38

19

27

17

5 4

23

11 139

2 10

25

50

75

Planning socialevents

Schedulingstaff shifts

Staffassignment to

residents

Performanceevaluations

Hiring and staffselection

Budget andresourcerequests

Culture Change Adopters Culture Change Strivers Traditional

Figure 8. Direct Care Workers More Empowered to MakeOperational Decisions in Homes That Are Culture Change Adopters

Percent indicating that decisions are usually made by direct care workers independently or jointly with department head for:

Culture Change Adopters = culture change definition completely or for most part describes nursing home. Culture Change Strivers = culture change definition describes nursing home only in a few respects or not at all but leadership is very/extremely committed to the adoption of culture change. Traditional = culture change definition describes nursing home only in a few respects or not at all AND leadership is less than very/extremely committed to the adoption of culture change.

Source: The Commonwealth Fund 2007 National Survey of Nursing Homes.

Page 12: Figure ES-1. Adoption of Culture Change by Nursing Homes, 2007

46

16

7

34

94

22

41

0

25

50

75 Culture Change Adopters Culture Change Strivers Traditional

Figure 9. Few Nursing Homes Have ChangedTheir Physical Environments

Percent indicating that they are currently implementing:

Break downlarge units into

smaller operational units

Eliminate nurses stationsChange dining experience

Culture Change Adopters = culture change definition completely or for most part describes nursing home. Culture Change Strivers = culture change definition describes nursing home only in a few respects or not at all but leadership is very/extremely committed to the adoption of culture change. Traditional = culture change definition describes nursing home only in a few respects or not at all AND leadership is less than very/extremely committed to the adoption of culture change.

Source: The Commonwealth Fund 2007 National Survey of Nursing Homes.

Page 13: Figure ES-1. Adoption of Culture Change by Nursing Homes, 2007

Figure 10. Improvements in Business and OperationsGreatest in Homes with More Culture Change Initiatives Under Way

78

60 60

73

57

35

54

44

31

0

25

50

75

100

Culture change improvedcompetitive position in

market area

Culture change improvedoccupancy rate

Culture change improvedoperational costs

High Number of Initiatives*

Medium Number of Initiatives*

Low Number of Initiatives*

* Respondents were asked whether their home was currently implementing any of 11 different resident-centered, staff, or physicalenvironment initiatives associated with culture change. High = 7 or more initiatives; Medium = 4 to 6 initiatives; Low = 3 or less initiatives.

Source: The Commonwealth Fund 2007 National Survey of Nursing Homes.

Percent of nursing homes indicating that culture change has had the following impact:(Base: Definition of culture change describes this nursing home completely, for the most part, or in a few respects)

Page 14: Figure ES-1. Adoption of Culture Change by Nursing Homes, 2007

Figure 11. Staffing Improvements Are Greatest in Homeswith More Culture Change Initiatives Currently Under Way

59

50

23

58

40

16

52

33

19

0

25

50

75

100

Culture change improved staff retention

Culture change improved staff absenteeism

Culture change improved use of agency staff

High Number of Initiatives*

Medium Number of Initiatives*

Low Number of Initiatives*

* Respondents were asked whether their home was currently implementing any of 11 different resident-centered, staff, or physicalenvironment initiatives associated with culture change. High = 7 or more initiatives; Medium = 4 to 6 initiatives; Low = 3 or less initiatives.

Source: The Commonwealth Fund 2007 National Survey of Nursing Homes.

Percent of nursing homes indicating that culture change has had the following impact:(Base: Definition of culture change describes this nursing home completely, for the most part, or in a few respects)

Page 15: Figure ES-1. Adoption of Culture Change by Nursing Homes, 2007

14

3123 22

11 8 3

4728

3327

1634

35

0

25

50

75

100

Staffresistance

Cost Regulations Size offacility

Corporate/board

support

Humanresourcepolicies

Family/resident

resistance

Minor barrier

Major barrier

Figure 12. Nursing Homes Cite Staff Resistance, Cost, Regulations,and Facility Size as the Greatest Barriers to Culture Change Adoption

Source: The Commonwealth Fund 2007 National Survey of Nursing Homes.

5961

38

49

27

Percent indicating the following items as major or minor barriers to implementing culture change:

56

42

Page 16: Figure ES-1. Adoption of Culture Change by Nursing Homes, 2007

2622

14

32

23 23

56

34 36

0

25

50

75

Cost Regulations Size

Figure 13. Cost Greatest Barrier for Traditional Nursing Homesin Implementing Culture Change

Percent indicating the following areas as major barriers to implementing culture change:

Culture Change Adopters = culture change definition completely or for most part describes nursing home. Culture Change Strivers = culture change definition describes nursing home only in a few respects or not at all but leadership is very/extremely committed to the adoption of culture change. Traditional = culture change definition describes nursing home only in a few respects or not at all AND leadership is less than very/extremely committed to the adoption of culture change.

Source: The Commonwealth Fund 2007 National Survey of Nursing Homes.

Cost Regulations Size Cost Regulations Size

ADOPTERS STRIVERS TRADITIONAL