Feras Banna - Trainer

Feras, a Lebanese/Canadian Professional Development Facilitator, Certified Coach, and Mentor, has been in the field of training since 1998.  Born and raised in the Middle East, Feras is familiar with the local business culture, and often incorporates his knowledge and experience to the particular intricacies of the region. Fully capable of delivering in both English and Arabic simultaneously,

Feras ensures all participants of his dynamic and interactive programs fully comprehend

Communicated material.

Feras’s experience spans several industries, including Banking and Finance, where he lead the training team of Al Ahli Bank of Kuwait, and was a regular visiting facilitator at the Institute of Banking Studies,

along with Oil and Gas, Retail, Governmental Services, and many others.

Feras specializes in the design and delivery of training programs, specifically those targeting the leadership and interpersonal traits of employees. Feras also consults on matters relating to the management of training units, establishing and executing effective succession planning programs, creating Hi-Potential Employee Career Development Plans, managing Effective Annual Performance Plans, and conducting Training Needs Analysis.

Feras has filled many positions in the training profession, including Management Trainer at Saudi Arabian Chevron, Training Manager at Al Ahli Bank of Kuwait, and Senior Manager of ORAT Training and HR Implementation for Qatar Airways.

Academically, Feras has a BSc. With a major in Physics from Dalhousie University in Nova Scotia Canada, a Master of Business Administration (MBA) from the University of Wales, UK, and is currently preparing for a Doctorate of Business Administration (DBA)through Université Jean Moulin Lyon 3, France.

List of Workshops Designed and Delivered:

Understanding and Improving Communications in the workplaceTelephone Skills for Admin workers and Call Center ProfessionalsInterpersonal Skills and Conflict ManagementGaining the 25th Hour - An insight into Time Management Dealing with Stress in the workplaceGaining the most out of teams - Team Management Principles and ApplicationsService Excellence for Internal and External CustomersProblem Solving and Decision MakingAssertiveness and Negotiation SkillsSupervisory Essential Tools of ManagementLeadership DevelopmentManagement EssentialsChange ManagementEmotional IntelligenceBusiness EtiquettePlanning and Delivering ResultsPerformance ManagementMotivational Theories and Applications into the workplaceConducting Training Needs Analysis and General Training Management

List of Clients:

Qatar

QatarGas RasGas Vodafone Qatar Qatar General Electricity and Water Corporation – Kahramaa Qatar Museums Qatar Development Bank Ahli United Bank Ali Bin Ali Medical Group Qatari Diar Musheireb Properties

United Arab Emirates

UAE Ministry of Labor Environment Agency Abu Dhabi Abu Dhabi National Oil Company - ADNOC Distribution Abu Dhabi Oil Refining Company – Takreer Dubai Electricity and Water Authority - (DEWA) Abu Dhabi Farmers Services Centre Road and Transport Authority - RTA Khalifa University Securities and Commodities Bureau – UAE AstraZeneca Al Masaood

Oman

Omantel Oman Data Park Electricity Holding Company – Oman Utilities Centre for Competency Development (UCCD) Oman HSBC (Oman, Lebanon, UAE, Egypt) Bank of Beirut Oman Nizwa Bank

Kuwait

State Audit Bureau Public Institute for Social Security National Bank of Kuwait Al Ahli Bank of Kuwait Kuwait Finance House Kuwait International Bank Boubyan Bank Burqan Bank Commercial Bank of Kuwait Al Ahli United Bank - Qatar Kuwait Asset Management Company (KAMCO) IMCO Engineering and Construction State Audit Bureau Saudi Arabian Chevron

Lebanon

BLOM Bank Wonder 8

KSA

Saudi Investment Bank

Sudan

CTC Group