2
What is FedEx Customized Freight? Combines the global reach and reliability of FedEx Express with end-to-end shipment management Door-to-door service, with delivery to recipient via exclusive- use trucks, where available Single invoice in local currency using your 9-digit FedEx Express account number What FedEx provides and how you benefit Priority handling and boarding on FedEx Express aircraft • Complete shipment managem ent and coordination with shipping and receiving locations; monitoring and near- real-time updates throughout transit — 24/7/365 Greater control over your supply chain Speed and shipment visibility within the FedEx network is unmatched, as most providers use commercial air lift Your shipment is always within our control, and we can provide intervention when needed and help ensure your freight will be delivered as promised FedEx ® Customized Freight Proactive shipment management Shipment flow managed by FedE x pre-flight, in-flight and post-flight teams of FedEx specialists that will help design a solution that fits your specific shipment scenario Pre-Flight Team Reviews shipment documents to ensure all paperwork is in place and sends for pre-clearance review. Notifies origin FedEx Express ramp of shipment details for priority booking In-Flight Team Monitors and alerts you to any potential delays and enacts built-in contingency procedures in the event of a delay Sends pre-alert notifications to each FedEx Express ramp/hub through to destination and collaborates with broker/customs to expedite clearance Arranges shipment’s final-mile delivery Post-Flight Team Performs shipment audit to ensure all specifications matched initial solution design and completes any necessary Corrective and Preventative Action (CAPA) Arranges for hard copy records to be stored in accordance with Current Good Distribution Practices (cGDP)

FedEx Customized Freight · FedEx Express transports shipment within FedEx Network to destination ramp FedEx Custom Critical In-Flight team monitors shipment 24/7 and provides touch-point

  • Upload
    others

  • View
    25

  • Download
    1

Embed Size (px)

Citation preview

Page 1: FedEx Customized Freight · FedEx Express transports shipment within FedEx Network to destination ramp FedEx Custom Critical In-Flight team monitors shipment 24/7 and provides touch-point

What is FedEx Customized Freight?• Combines the global reach and reliability of FedEx Express

with end-to-end shipment management

• Door-to-door service, with delivery to recipient via exclusive-use trucks, where available

• Single invoice in local currency using your 9-digit FedEx Express account number

What FedEx provides and how you benefit• Priority handling and boarding on FedEx Express aircraft

• Complete shipment management and coordination with shipping and receiving locations; monitoring and near-real-time updates throughout transit — 24/7/365

Greater control over your supply chain• Speed and shipment visibility within the FedEx network is

unmatched, as most providers use commercial air lift

• Your shipment is always with in our control, and we can provide intervention when needed and help ensure your freight will be delivered as promised

FedEx® Customized FreightProactive shipment management• Shipment flow managed by FedEx pre-flight, in-flight and

post-flight teams of FedEx specialists that will help design a solution that fits your specific shipment scenario

Pre-Flight Team• Reviews shipment documents to ensure all paperwork is in

place and sends for pre-clearance review. Notifies origin FedEx Express ramp of shipment details for priority booking

In-Flight Team• Monitors and alerts you to any potential delays and enacts

built-in contingency procedures in the event of a delay• Sends pre-alert notifications to each FedEx Express

ramp/hub through to destination and collaborates with broker/customs to expedite clearance

• Arranges shipment’s final-mile delivery

Post-Flight Team• Performs shipment audit to ensure all specifications

matched initial solution design and completes any necessary Corrective and Preventative Action (CAPA)

• Arranges for hard copy records to be stored in accordance with Current Good Distribution Practices (cGDP)

Page 2: FedEx Customized Freight · FedEx Express transports shipment within FedEx Network to destination ramp FedEx Custom Critical In-Flight team monitors shipment 24/7 and provides touch-point

How FedEx® Customized Freight works

FedEx Express prepares FCF shipment unique quote

Customer requests FCF quote

Customeraccepts quotevia email

FedEx Express provides pickup or FCF shipment is dropped off at FedEx Ramp

FedEx Custom Critical Pre-Flight Team reviews shipment and pre-clearance paperwork, and prepares shipment solution

All destinationramps are notified

FedEx Custom Critical starts managing shipment

FedEx Custom Critical managesexceptions directlywith customer

FedEx Express transports shipment within FedEx Network to destination ramp

FedEx Custom Critical In-Flight team monitors shipment 24/7 and provides touch-point updates.

FedEx Express clears shipment and tenders to FedEx Custom Critical to perform final-mile delivery via Exclusive Truck to recipient

FedEx Post-Flightteam providesproof of delivery(POD)

Customer receives one invoice from FedEx Express with all FCF charges

Shipment is bluetaped and provided priority boarding

ePOD

Invo

ice

1