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Federal Strategic Sourcing Initiative Government-Wide Wireless Program. Industry Day May 26, 2011. Wireless Federal Strategic Sourcing Initiative. Objective: Leverage government wireless volume to― Reduce acquisition costs Improve operational efficiency, reduce operational costs - PowerPoint PPT Presentation
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Wireless Federal Strategic Sourcing Initiative
Federal Strategic Sourcing InitiativeGovernment-Wide Wireless Program
Industry Day
May 26, 2011
Federal Acquisition Service
U.S. General Services Administration
2
U.S. General Services Administration
2
Wireless Federal Strategic Sourcing InitiativeObjective: Leverage government wireless volume to―
Reduce acquisition costs Improve operational efficiency, reduce operational costs Support cross-government Center of Excellence (COE) to improve utilization of
wireless technology
Value: Increased savings, improved management, and improved utilization of existing wireless resources
Vision: Leadership in Wireless Services Best Practices
Federal Acquisition Service
U.S. General Services Administration
3
U.S. General Services Administration
3
Major Project Components Unified Acquisition
One Contract Vehicle Streamlined ordering tools, processes Reduced contract management per agency
Improved Management Information Agency specific portals that include standardized information elements, increased
reporting functionality Increased access to information including standardized reports and near real-time
access to information for ad hoc purposes
Center of Excellence: Ongoing cross-agency subcommittees to accelerate identification and sharing of best practices
Federal Acquisition Service
U.S. General Services Administration
4
U.S. General Services Administration
4
Current State: Federal Government Wireless Services Total purchase of Federal government devices and plans is estimated to be approximately $1.0
billion annually
Wireless buys are characterized by individual agency/sub-agency acquisitions and small volume purchases with average discounts less than commercial peers; Discount variance across government is significant
Purchasing utilizes many different approaches including Federal Supply Schedule ($337 million in 2010), agency-specific BPAs, and other vehicles; One Dept has >4,000 contracts with top 4 carriers
Plans and devices reflect personal preferences and individual knowledge rather than organizational need or other business requirements
Federal Acquisition Service
U.S. General Services Administration
5
U.S. General Services Administration
5
Federal Wireless Market: Current Versus End State
Attribute Current Status: Fragmented End State: Confederated Model
Purchasing Varies widely: regional, local, individual decision-making and negotiation are common
Standard processes and tools and unified contract vehicle
Inventory Device, plan, OS, expense management information are almost non-existent across most agencies. This leads to unknown level of spend and inefficiencies such as zero-usage devices
Standard inventory requirements (format/syntax, content) that enable aggregated inventory reports across carriers and across agencies
Policy Varies widely. Lack of policy contributes to insufficient management information, compliance issues, and inability to drive volume discounts
High level government-wide policy regarding common elements that agencies may augment with unique business requirements (e.g. device and plan selection)
Control Very little among most agencies; origins as locally sourced are prevalent
Increased management information will enable greater control. Agencies embrace program to enable control and compliance
Costs Significant variance in cost per device-month: high, middle tier >> commercial peers
Significant acquisition and operational cost savings driven by increased competition
Federal Acquisition Service
U.S. General Services Administration
6
U.S. General Services Administration
6
Federal Wireless Market: Current Versus End State, Cont’d
Attribute Current Status: Fragmented End State: Confederated Model
Contract No majority platform or strategy; Schedule 70 is probably most common. Devices are generally purchased via open market
Unified contract vehicle meeting federal laws and regulations (e.g. TAA)
Security FIPS, FISMA compliance are common. Other objectives are agency specific
Stronger opportunity for agencies to demonstrate compliance, COE support
Expense Mgmnt
Some TEMS functionality via 3rd party and internal sources but very little overall
Increased management information enables basic, much improved expense management and increased ability to adopt TEMS
Portal/Reporting
No standard capabilities/formats across agencies or within the same carrier across contracts
Primary management information tool will enable improved information with fewer resources
Resources One department indicates it requires 33 FTE for wireless operations and contract support
This department forecasts that wireless resources would decrease from 33 FTE to 10
Federal Acquisition Service
U.S. General Services Administration
7
U.S. General Services Administration
7
Summarizing the Problem We over-spend because we currently cannot manage We don’t manage because we don’t have:
Required inventory and expense data Policy to mandate centralized approach, encourage best practices
We don’t have the data because wireless originated as a point solution that was not integrated with the enterprise—the problem is no one’s fault but it must be solved nonetheless
We can generate significant cost savings, improve operational efficiency, improve security, and build a stronger foundation for wireless application adoption once we begin to fully manage our wireless enterprise.
Federal Acquisition Service
U.S. General Services Administration
8
U.S. General Services Administration
8
Draft Wireless SOW Available for Comment on BetterBuy
Federal Acquisition Service
U.S. General Services Administration
9
U.S. General Services Administration
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Summary of Draft SOW Components Technical Requirements
Coverage Devices Business Portal, Ordering Usage and Inventory Reports Billing Security SLA
Program Management and Transition Support Pricing
Federal Acquisition Service
U.S. General Services Administration
10
U.S. General Services Administration
10
Government-Wide Policy/OMB Support
Utilization will be strongly encouraged, mandate is TBD Policies will be defined regarding:
Recommended technology refresh Expense and utilization management (e.g. zero usage ID, overage ID, etc) Approval process for off-contract purchasing (guidelines, tools as enabler) Personal use Device selection
Accelerated identification and sharing of best practices
Federal Acquisition Service
U.S. General Services Administration
11
U.S. General Services Administration
11
Offeror, GSA Action Items/Next Steps
Offeror Provide feedback via wiki: https://betterbuy.fas.gsa.gov/ Monitor program website: http://www.gsa.gov/wirelessfssi/
– This presentation and other program content will be posted to this site Prepare to receive RFQ
GSA , Working Group Receive and evaluate responses Update and finalize SOW Distribute RFQ Initial Task Order Development
• Commitment/Intent Letters• Subcommittee Templates• Evaluation Tools
Federal Acquisition Service
U.S. General Services Administration
12
U.S. General Services Administration
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Contact Information
CO: Patti Stang
(703) 306-6404
PM: Dave Peters
(703) 306-6403
