Federal Acquisition Service U.S. General Services Administration PayPort Express Gain Control Over Freight and Transportation Expenses March 20, 2012 PayPort

Federal Acquisition Service

U.S. General Services Administration

PayPort ExpressGain Control Over Freight and Transportation Expenses

GSA Transportation Forum

March 20, 2012


Today’s Topics

PayPort Express Benefits to Agencies

PayPort Express Capability

Implementation

2


Ask Yourself Some Hard Questions About Your Audit and Payment Process

Payment Process Improvement

? How can I cut costs by automating my business processes?? How much paper is part of my audit and payment process today?? Can I create efficiencies to deploy my team to other critical tasks?? How can I eliminate payment delays to my TSPs?? How efficient is my approach for assigning proper accounting?

Pre & Post Audit Performance

? Am I certain I’m catching all exceptions?? Do I routinely have challenges with Post Audit findings?

Supply Chain Cost Reduction ? How effective am I at mining data to identify cost reductions?

? What is my process for electronic record keeping?

3


PayPort Express Automates Pre-Audit, Payment and Accounting

Labor and paper intensive invoice processing costs

Complex and time intensive auditing requirements

Invoices paid in error

Inaccurate Accounting Code Assignments

Disparate systems and processes

Payment delays

Business Intelligence

Agency Challenges PayPort Express: Benefits to Federal Agencies

4

1%-10% Operational Cost Savings

Seamless electronic process/workflow Automates account code assignment Expedites exception resolution Eliminates prompt payment penalties

Eliminates Audit Findings

Robust, systemic pre-audits catch exceptions GSA Audit approved for pre-audit plan

100% GSA TSP Participation

GSA TSPs are already enrolled Over 10,000 TSPs paid on the network

Transport Integrator Integrated to Transport Integrator Integrated with dozens of government and

commercial financial systems

Consolidated Billing TSP paid upon approved invoice Agency receives consolidated bill from Citi

Business Intelligence Supply Chain Network Optimization

Zero Cost to FEMA Immediate ROI to agency


Transaction Process Overview

PayPort Express process overview

AgencyGSA TSP

8 - Analysis

2—Invo

ices

(electronic

or paper)

3b - Pre-Payment Audit

6—Consolidated Invoice

7—Single Payment

5—Paymentand/or DetailedRemittance acrossMultiple Buyers

1—Orders for Goods or Services

3a—Reference Doc Audits(e.g. bol, orders, tariff)

4—Invoice Approval

59 – Post Payment Audit, Data Calls


PayPort Express Will Support Agency Cost Reduction Efforts

25,000 Number of Shipments

$400 Average Shipment Cost

$10,000,000 Transportation Spend

$125,000 Invoice processing savings

$300,000 Pre- Audit Savings

$125,000 Account Coding Improvement

$15,000 Early Payment Rebate

$400,000 Traffic/Network Optimization

$965,000 10% Total Transportation Savings

Eliminate invoice processing labor/cost by $5/invoice

Automate pre-payment audit process, reducing costs by 3%-4%

Eliminate invoice account coding labor by $5/invoice

Rebate available for early payment to Citi

Reduce total transportation costs by 4%-5% through traffic and network optimization

6Sources: American Shipper, Aberdeen, Industry Experience,


PayPort Express is Powered by Syncada from Visa Network

Global Transportation Network facilitating 85,000 trading relationships

Over 10,000 carriers

Over 198 buyers

$20B processed volume, 120 million transactions annually

Local payments in 47 countries in 13 currencies

Customer service in 22 languages

Serve 300+ of Fortune 2000 & large Government Agencies

Extensive global patent and trademark portfolio

PayPort Express: Electronic Invoice Lifecycle

TSPAgency

7


Enhanced Reporting

Enhance Your Supply Chain Effectiveness with Advanced Analytics

Custom Analytics

Network Optimization

• Cube analysis (OLAP)• Supply Chain Intelligence• Simple / ad hoc / advanced ad hoc reporting• Multifunction static reports

• Network design and simulation• Intelligent routing• Inventory storage location• Modal decisioning• Load optimization

8

Supply Chain Management

PayPort Express Data Warehouse


1. Order Creation 4. Accept Load

5. Tracking 6. Confirm Delivery

Online Order

Creation

Pickup Integrated Tracking

Delivery

7. Invoice Processing

8. Prepay Audit

9. Audit Exceptions

10. TSP Payment

TransPort Integrator* (Planning and Execution)

PayPort Express* (Settlement)

Validate and Approve

Citi pays approved invoices to TSPs

Rule based Match Auto Approve /

Reject

TSP Submits Invoices to Citi

2. Rate Shopping

Rate Shopping & Consolidation

Automated feed from Warehouse

3. Tender Load

Auto/ Manual Load assignment

7. Proof of Delivery

Verify & update POD

Send s BOL to PayPort

11. Invoice Agency

Consolidated invoice to Agency

from Citi

13. Post pay Audit

GSA Transportation Audits full cycle

12. Agency Payment

Agency pays Citi’s consolidated

invoice

*TransPort Integrator services provided by IBM on JDA platform; PayPort Express Services provided by Citi on Syncada Platform

Shipper

Shipper

Shipper Carrier

TSPCitiShipperCitiCiti

Shipper

GSA Audits

Integrated Customer-centric, TSP-centric reporting and analytics

Warehouse Carrier Carrier Carrier

9

How Payport Express works from Order Creation through Post-Payment Audit diagram


PayPort Express Implementation: 60-90 days

Apr May Jun Jul Aug

• Agency Approval• Sign-up Form• Client Readiness• Executive Sponsor Call

Client Approval

• Workshop Meetings• Project Plan• Agency Processes• Financial Systems

Project Scope • Execute Plan• Testing• User Training• TSP On-boarding

Implementation

• Account Manager• Help Desk • Begin Transacting• Ongoing Training

Program Launch

ApprovalKickoff

ImplementationTestingTraining

Launch

10

Optimize


Think About Your Answers to These Questions

Payment Process Improvement

? How can I cut costs by automating my business processes?? How much paper is part of my audit and payment process today?? Can I create efficiencies to deploy my team to other critical tasks?? How can I eliminate payment delays to my TSPs?? How efficient is my approach for assigning proper accounting?

Pre & Post Audit Performance

? Am I certain I’m catching all exceptions?? Do I routinely have challenges with Post Audit findings?

Supply Chain Cost Reduction ? How effective am I at mining data to identify cost reductions?

? What is my process for electronic record keeping?

11


Conclusion

Adam Jackson

Citi Account Manager, GSA Transportation Management

Vice President, Citi Global Transaction Services

Public Sector, Federal

703.234.7306

[email protected]

Documents

Federal Acquisition Service U.S. General Services Administration PayPort Express Gain Control Over Freight and Transportation Expenses March 20, 2012 PayPort