FEC: Improving Labor

Efficiencies by utilizing

New Technology

Today’s Agenda

• Explore how we use technology throughout our businesses

• HR/Onboarding

• Training

• Employee Scheduling

• Tasks & Checklists

• Forms & Inspections

• Employee Communications

HR/Onboarding

• Goal is to become paperless! Fill Out Application

Online

•Hiring Manager Approves Application

Employee Completes New

Hire Packet Online

•HR Approves All Documents

Employee Can Access Paystubs & W4’s Online or

Via App

• Less Calls to HR (Save $$ & Time)

Tech Tools for Training

• How are you training your employees?

• Manuals

• Videos

• Tests

• On the job training

• Role playing

Employee Scheduling

Tasks & Checklists

• Numerous checklists & task sheets are utilized across FEC’s

• Opening & Closing Checklists

• Ride Inspection Checklists

• Temperature Logs

• Cleaning Checklists

• Customer Service Audits

• The list goes on & on…….

• What can we do to make sure they get completed?

What we have learned:

• Less is better

• Take input from your staff on how to improve them

• Change with the season

• Have a system to alert issues or deficiencies noted on a checklist

• Putting them on an iPad or Tablet “Gamify” the task

• “Inspect what you expect”

Forms & Inspections

• Similar to checklists, Forms & Inspections are used across our FEC

• Ride Inspections

• Temperature Logs

Employee Communication

• Many digital platforms are available

• How do you manage users? (removal upon termination)

• Need to have employee buy-in / engagement

FEC: Improving Labor

Efficiencies by utilizing

New Technology

Kyle Allison

Marc Pollack

Felipe Artiaga