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Worldwide ERC ® would like to thank today’s sponsor: © 2016 Worldwide ERC® February 9, 2017, 11 a.m. EST

February 9, 2017, 11 a.m. EST - Worldwide ERC · Australia. Many countries change rules often. The most challenging are islands and island countries because most do NOT have enzootic

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Page 1: February 9, 2017, 11 a.m. EST - Worldwide ERC · Australia. Many countries change rules often. The most challenging are islands and island countries because most do NOT have enzootic

Worldwide ERC® would like to thank today’s sponsor:

© 2016 Worldwide ERC®

February 9, 2017, 11 a.m. EST

Page 2: February 9, 2017, 11 a.m. EST - Worldwide ERC · Australia. Many countries change rules often. The most challenging are islands and island countries because most do NOT have enzootic

©2016 Worldwide ERC®

The Routine Pet Move:Are You Kidding?

Page 3: February 9, 2017, 11 a.m. EST - Worldwide ERC · Australia. Many countries change rules often. The most challenging are islands and island countries because most do NOT have enzootic

WORLDWIDE ERC® WEBINAR DISCLAIMER

The views, opinions, and information expressed during this webinar are those of the presenter and are not the views or opinions of Worldwide ERC®. Worldwide ERC® makes no representation or warranty with respect to the webinar or any information or materials presented therein. Users of webinar materials should not rely upon or construe the information or resource materials contained in this webinar as legal or other professional advice and should not act or fail to act based on the information in these materials without seeking the services of a competent legal or other professional.

©2016 Worldwide ERC®

Page 4: February 9, 2017, 11 a.m. EST - Worldwide ERC · Australia. Many countries change rules often. The most challenging are islands and island countries because most do NOT have enzootic

Welcome and Webinar Instructions

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window by clicking the View Meeting Room button located at the bottom left corner of your screen.

©2016 Worldwide ERC®

Page 5: February 9, 2017, 11 a.m. EST - Worldwide ERC · Australia. Many countries change rules often. The most challenging are islands and island countries because most do NOT have enzootic

CRP® and GMS® CertificationIf you are a CRP® seeking CE credit for this webinar, you must

utilize the CRP® Recertification Credit Form, available online at:http://www.worldwideerc.org/Education/CRP/Pages/crp-recertification-form.aspx

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Application (at the time you apply for recertification). The Renewal Application is available online at:

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©2016 Worldwide ERC®

Page 6: February 9, 2017, 11 a.m. EST - Worldwide ERC · Australia. Many countries change rules often. The most challenging are islands and island countries because most do NOT have enzootic

Today’s Presenters

©2016 Worldwide ERC®

Walter M. Woolf, VMDVeterinarian

Founder & PresidentAir Animal Pet Movers

Page 7: February 9, 2017, 11 a.m. EST - Worldwide ERC · Australia. Many countries change rules often. The most challenging are islands and island countries because most do NOT have enzootic

CHASING THE GOLDENSNITCH

BelleDachshund mix

Tampa, FL to Puerto Cayo, Ecuador

Presenter
Presentation Notes
Harry Potter fans will recognize this phrase. Pet moving is like chasing the golden snitch all over the world. The rules change, and those changes are hidden in country agriculture websites. If you don’t catch the change quickly, it can lead to unnecessary quarantines and expense. There are NO standard forms NOR is there a standard pet move for all origins and/or destinations. We keep up with a lot of ever-changing regulations. Like you we ship to a lot of countries. 168 at last count. Even so, EVERY pet transport is tailored to the pet owner and the destination country, bearing in mind the origin country. Here are my top 6 trends and tips for 2017: Paperwork is required Import rules change often You can move hard-to-ship breeds Managing expectations is critical Moving a pet can ensure quality of life for transferees Pets fly
Page 8: February 9, 2017, 11 a.m. EST - Worldwide ERC · Australia. Many countries change rules often. The most challenging are islands and island countries because most do NOT have enzootic

Paperwork required

Presenter
Presentation Notes
Every pet shipped requires a health certificate based on destination requirements. The U.S. 7001 is only ONE type of health certificate. Brazil has a new multipage and multilingual document As do most of the island countries And, many destinations require the health certificate written in the language of the origin country AND in the language of the destination country.
Page 9: February 9, 2017, 11 a.m. EST - Worldwide ERC · Australia. Many countries change rules often. The most challenging are islands and island countries because most do NOT have enzootic

TigerMaine Coon

Martinez, GA to San Antonio, TX

Presenter
Presentation Notes
Story: A EuRa partner in Luxembourg asked our assistance relocating a 21-year-old cat on kidney dialysis from California to Europe on for an executive of an internationally famous online music playlist and radio provider. When the client called, the cat and spouse were scheduled to fly from California to Europe on a private jet in 14 days. We used our streamlined International Health Certificate process and obtained the proper documents working with the client’s family veterinarian.
Page 10: February 9, 2017, 11 a.m. EST - Worldwide ERC · Australia. Many countries change rules often. The most challenging are islands and island countries because most do NOT have enzootic

ZuzuLhasa Apso

Sao Paulo, Brazil to Hanover, NJ

Presenter
Presentation Notes
In general, to qualify for a health certificate to move to another country pets require: Microchip ID insertion. Air Animal strongly recommends inserting a 15-digit ISO chip before traveling to the EU or UK if the animal has a non-ISO chip. Followed by Rabies immunization or proof of immunization given at least 30 days before but not more than one year before entry. Varying with the origin country of the pet shipment, a Rabies antibody test may be required with a mandatory waiting period at the origin prior to entry. Please note: the entry of pets into the EU from the USA only requires a 21-day waiting period prior to EU entry.
Page 11: February 9, 2017, 11 a.m. EST - Worldwide ERC · Australia. Many countries change rules often. The most challenging are islands and island countries because most do NOT have enzootic

BaleighMini-Dachshund Tampa, FL to London

Presenter
Presentation Notes
Some countries require blood tests for Rabies antibody's (FAVN-OIE) with results greater than 0.5 I.U. Varying with the destination country, the Rabies antibody test is good through the duration of the Rabies immunization; or subsequent Rabies booster vaccinations. Please note: the UK no longer requires the Rabies antibody test for pets entering the UK from the USA or Canada.
Page 12: February 9, 2017, 11 a.m. EST - Worldwide ERC · Australia. Many countries change rules often. The most challenging are islands and island countries because most do NOT have enzootic

JakeGerman ShepherdAlexandria, VA to Brasilia, Brazil

Presenter
Presentation Notes
For the Rabies blood test, a veterinarian collects a blood sample and sends it to an accredited lab. Kansas State University has such a lab and they run animal blood work from all over the world. The protocol for sending lab work can be found at ksu.edu then search for rabies. Some countries require the pet wait 120 days from the lab’s receipt of the sample before traveling. Several countries may require the accredited lab send the result DIRECTLY to the destination country.
Page 13: February 9, 2017, 11 a.m. EST - Worldwide ERC · Australia. Many countries change rules often. The most challenging are islands and island countries because most do NOT have enzootic

Lacey & Navarre

LhasaApso & ShihTzuSan Antonio, Tlayacapan, Mexico to Marysville, OH

Presenter
Presentation Notes
Tick, tapeworm and other veterinary-supervised treatments may also be required by the importing country The international pet health certificate is typically issued within ten (10) days of flight AND endorsed by the origin country’s pet export/approval office.
Page 14: February 9, 2017, 11 a.m. EST - Worldwide ERC · Australia. Many countries change rules often. The most challenging are islands and island countries because most do NOT have enzootic

Goiaba and PaçocaSao Paulo, Brazil to Ft Lauderdale, FL

Presenter
Presentation Notes
My veterinarian colleagues are excellent animal doctors, experienced in veterinary protocols. However, not every veterinarian knows how to do an international pet health certificate that will gain approval from every country’s pet export regulator. And, remember the export health certificate often needs to be in the exporting country’s language and the in language of the destination country.
Page 15: February 9, 2017, 11 a.m. EST - Worldwide ERC · Australia. Many countries change rules often. The most challenging are islands and island countries because most do NOT have enzootic

BeauIndian Ring-Necked ParakeetSanto Domingo, DR to Sebastian, FL

Presenter
Presentation Notes
If your client asks your advice about moving their pet, professional pet shippers who dedicate their business to relocating pets are the best option. Local veterinarians may be a resource. If you don’t have a veterinary relationship to work with, Air Animal’s soon to be 40 years of experience can point you in the right direction.
Page 16: February 9, 2017, 11 a.m. EST - Worldwide ERC · Australia. Many countries change rules often. The most challenging are islands and island countries because most do NOT have enzootic

IMPORT RULES

CHANGEOFTEN

WilsonToy Australian Shepherd

Miami Beach, FL to Sydney, Australia

Presenter
Presentation Notes
Many countries change rules often. The most challenging are islands and island countries because most do NOT have enzootic Rabies their animal populations Moving a pet to Australia requires a 6-month lead time along with a very specific veterinary protocol. There is a only a 10 day quarantine after arrival in Australia. Sorry! No visiting during quarantine. New Zealand requires a 3-month lead line With 6 month’s preparation, Singapore mandates only 10 days of quarantine. Relocating to Hong Kong requires an import permit along with AVID microchipping. AND all pets must enter Hong Kong as manifest and booked air cargo. Moving a pet dog, cat or ferret to Japan requires a 6-month preparation and 3 hours of quarantine. Moving pets to either Hawaii or Guam requires a Rabies Antibody test, along with a 120- day home stay in the USA before departure.
Page 17: February 9, 2017, 11 a.m. EST - Worldwide ERC · Australia. Many countries change rules often. The most challenging are islands and island countries because most do NOT have enzootic

Annie ANZACHusky border collie mixTampa, FL to Canberra, Australia

Presenter
Presentation Notes
STORY Annie Anzac is an 11-year-young husky border collie mix. Australian Navy Commodore Menhinick, their youngest child and Annie moved to Tampa, FL in 2012 for the Commodore’s three-year posting at U.S. Central Command. When they had six months remaining on their posting, Mrs. Menhinick started making inquiries regarding Annie Anzac’s transportation home to Australia—a do-it-yourself move. Then Annie failed the initial rabies titer which extended her timeline to export. Air Animal handled this hiccup for the family. It meant Annie had to be in kennels and with friends in Tampa after the family flew home. After her flight to Australia, Annie was so rested from her time in quarantine she spotted some ducks, jumped in a pond and swam off in chase when they stopped on the way to Canberra. This photo was taken after her swim! <WALTER—MORE ON NEXT PAGE> Apart from having a wet smelly dog in the car the Menhinick’s were really pleased that their Annie had come home to them safely. All hiccups can be handled with enough time, budget and patience
Page 18: February 9, 2017, 11 a.m. EST - Worldwide ERC · Australia. Many countries change rules often. The most challenging are islands and island countries because most do NOT have enzootic

HARD-TO-SHIP BREEDS

CallieOlde English Bulldog

San Diego, CA to Kuwait

Presenter
Presentation Notes
You may be wondering about the bulldog in the picture. The Number 1 question I hear when I speak with relocation specialists and HR managers such as yourselves is “Can you move snub-nosed pets?” It is POSSIBLE to move bulldogs and snub-nosed pets as long as the temperatures at ALL airports along the way are less than 80 degrees Fahrenheit or 26 degrees Celsius. True! Now, this varies with each and every airline and their Live Animal acceptance policy. Lower temperatures allow these brachycephalic breeds to breathe easier and travel more safely. STORY (Ritzy’s) if you have a lot of time remaining: Last summer, a client who used our streamlined pet health certificate service for a “do it yourself” pet move to the Middle East got an upsetting call from United Airlines. They said they could not ship her pet from Egypt to her final destination because she had an English Bulldog and the receiving airport temperature was over 100 degrees Fahrenheit. We weren’t moving her pet; we DO believe in client service. We referred our client to one of our very knowledgeable European service partners to see what options she might have.
Page 19: February 9, 2017, 11 a.m. EST - Worldwide ERC · Australia. Many countries change rules often. The most challenging are islands and island countries because most do NOT have enzootic

DarleneShih Tzu Maltese mix Sao Paulo, Brazil to Toronto, Canada

Presenter
Presentation Notes
THAT is why experienced movers like yourselves may want to recommend professional pet movers who are members of IPATA to your clients. Why can professional pet movers ship snub-nosed pets?
Page 20: February 9, 2017, 11 a.m. EST - Worldwide ERC · Australia. Many countries change rules often. The most challenging are islands and island countries because most do NOT have enzootic

Bluto and Junebug PugsMill Valley, CA to Richmond, VA

Presenter
Presentation Notes
Well, Air Animal is an endorsed IATA air cargo sales agency and has been since 1989 We’ve transported over 100,000 dogs, cats, birds and other pets since 1977. We maintain accounts with those airlines accepting live animals for transport, assuring your transferees their family pets are in the good hands of trusted air carriers and airlines. We are registered with Homeland Security and the Transportation Security Administration as IAC-Indirect Air Carrier. And, Air Animal is one of the 6 original founding members of IPATA-the International Pet and Animal Transportation Association.
Page 21: February 9, 2017, 11 a.m. EST - Worldwide ERC · Australia. Many countries change rules often. The most challenging are islands and island countries because most do NOT have enzootic

BaylieBoxerFranklin, TN to Singapore

Presenter
Presentation Notes
And we know which airlines will ship animals taking the most particular care with animal health and safety. On Oct. 1, 2016, Delta Airlines changed its list of pets that cannot fly
Page 22: February 9, 2017, 11 a.m. EST - Worldwide ERC · Australia. Many countries change rules often. The most challenging are islands and island countries because most do NOT have enzootic

ChocoShitzu Sao Paulo, Brazil to Harrison, NY

Presenter
Presentation Notes
That list includes these dogs AND cats Effective October 1, 2016 these breeds will be refused transportation at all times, regardless of age, weight, or temperature limits. Delta’s guidance says: “In the best interest of the safety of the animal, we do not allow them as cargo on any Delta or Delta Connection flight. Although it is not a complete, exhaustive list of all breeds, including hybrid breeds, it is shown here in order to provide examples of the type of breeds that are at higher risk of health related issues that may occur during air travel. ” Delta’s Animal Air Cargo web link will be in the presentation notes if you give me your business card with Air Animal and newsletter written on the back after we’re done here. https://www.deltacargo.com/PetShipment/RestrictionsRegulations.aspx
Page 23: February 9, 2017, 11 a.m. EST - Worldwide ERC · Australia. Many countries change rules often. The most challenging are islands and island countries because most do NOT have enzootic

General regulationsDelta Airlines

Presenter
Presentation Notes
Here is a snapshot of Delta’s general animal cargo requirements
Page 24: February 9, 2017, 11 a.m. EST - Worldwide ERC · Australia. Many countries change rules often. The most challenging are islands and island countries because most do NOT have enzootic

MANAGEEXPECTATIONS

Ben, Pipoca, Baunhila, & Nego

Sao Paulo, Brazil to London, UK

Presenter
Presentation Notes
STORY: Sao Paulo, Brazil to London, UK International Pet Moves December 16, 2015 Ben, Pipoca, Baunhila, & Nego The dog doesn’t hang out with the cats, and you won’t find him in this photo.��Thank you sooooo much!!�It's been a long way since August, when everything began!!�Cory and Jerry, your support was amazing!!�They arrived home much better than we expected! ??�Thank you so much for your love for the pets and your patience about the owners! Ha �Now our family is complete!�Have a great week and if we don’t talk more these next weeks, we wish you a lovely Christmas time and a great and blessed New Year!! Raquel and Dirk If we have an unhappy client, one senior pet mover handles domestic moves and another handles International. Both carry cell phones for 24/7 access I’m always on call for transport-related veterinary issues should they arise We have five staff members are bilingual English/Spanish
Page 25: February 9, 2017, 11 a.m. EST - Worldwide ERC · Australia. Many countries change rules often. The most challenging are islands and island countries because most do NOT have enzootic

QUALITY OF LIFE FOR TRANSFEREES

Presenter
Presentation Notes
Relocating with pets today is about life balance and quality of life for transferees. Pets are very often their “children” and the transferee’s or trailing spouse’s best friend. Having their pets have proven to help high performing employees to settle into their new jobs and hometowns more quickly. Air Animal's corporate B2B accounts represent approximately 50% of the pet relocations we complete; with B2C retail moves accounting for 50%.
Page 26: February 9, 2017, 11 a.m. EST - Worldwide ERC · Australia. Many countries change rules often. The most challenging are islands and island countries because most do NOT have enzootic

WinstonManchester TerrierTampa, FL to Buenos Aires, Argentina

Presenter
Presentation Notes
We offer three service levels and we put our starting prices on our website (www.airanimal.com) VIP door-to-door service from the origin residence to the destination residence. This is our top drawer service and is especially welcomed by busy corporate executives moving internationally. Our pet express offers origin residence pick-up to destination airport OR origin airport to destination residence. Pet express reduces the stress of moving for the pet owner because they can select where they want our VIP delivery. At the beginning of their move or the end. We have a budget-minded book and fly option as well. Many of our military families and younger corporate families choose this option. Many clients also add our new airport concierge service. An Air Animal representative meets them at the airport to smooth the way when they tender their pet. We had many requests from our pet express and book & fly clients for this additional layer of confidence because of increasing and ever-changing air cargo regulations.
Page 27: February 9, 2017, 11 a.m. EST - Worldwide ERC · Australia. Many countries change rules often. The most challenging are islands and island countries because most do NOT have enzootic

AceSiameseMexico City to Jersey City, NJ

Presenter
Presentation Notes
International pet moves will vary in cost depending upon the overall relocation budgets of the corporation or what the RMC has been authorized to approve. Air Animal invoices B2B corporate accounts directly for the move and they have prior approval on all fees. Of late, we have found corporations placing caps on pet moves varying as follows New hires – same continent moves – USD $2,500 Career transfers – same continent moves – USD $5,000 Career transfers – transcontinental moves – USD $7,500 Air Animal is available to consult with you if you are considering adding pet moving policies to your corporate relocation package.
Page 28: February 9, 2017, 11 a.m. EST - Worldwide ERC · Australia. Many countries change rules often. The most challenging are islands and island countries because most do NOT have enzootic

PETS FLY

Page 29: February 9, 2017, 11 a.m. EST - Worldwide ERC · Australia. Many countries change rules often. The most challenging are islands and island countries because most do NOT have enzootic

Foxy GraeGreat DaneDenver, CO to Auckland, New Zealand

Presenter
Presentation Notes
We Fed Ex kennel labels, required forms and other information owners need for the move. We also give tips to owners to make their pet move safely and comfortably. Please note the 6-inch wooden riser adjacent to the dog's head, allowing for an increase in the vertical height of the shipping container to accommodate this Great Dane. Including one favorite blanket or soft toy is one of our key points.
Page 30: February 9, 2017, 11 a.m. EST - Worldwide ERC · Australia. Many countries change rules often. The most challenging are islands and island countries because most do NOT have enzootic

BrottoShih TzuTo Hawaii

Presenter
Presentation Notes
Aloha Saint Kaleigh :-). It's all good...I have the dogs, they arrived safely and in good spirits. They are settled in nicely now. I appreciate all your help and all the craziness of dealing with all my changes and my family members. I will recommend you and your company in the future to everyone I know! Mahalo! Respectfully, Marilyn Clark District Contracting Chief U.S. Army Corps of Engineers Honolulu District
Page 31: February 9, 2017, 11 a.m. EST - Worldwide ERC · Australia. Many countries change rules often. The most challenging are islands and island countries because most do NOT have enzootic

Lufthansa Cargo

Presenter
Presentation Notes
We work with Lufthansa quite a lot because they’ve worked hard to assure pets and large animals travel in safety and comfort. When we book their premium TD/Live service, Lufthansa staff at the Pet Lounge in Frankfurt take a photo of the pet which they send to Air Animal and the pet owner.
Page 32: February 9, 2017, 11 a.m. EST - Worldwide ERC · Australia. Many countries change rules often. The most challenging are islands and island countries because most do NOT have enzootic

Lufthansa Frankfurt Animal Lounge

Presenter
Presentation Notes
In Frankfurt, the Lufthansa Animal Lounge gives animals a chance to stretch their legs, play, drink plenty of water and perhaps grab a snack before their next flight. Sound familiar? Thanks to Lufthansa Frankfurt Animal Lounge, Lufthansa Air Cargo and Delta Airlines for photos.
Page 33: February 9, 2017, 11 a.m. EST - Worldwide ERC · Australia. Many countries change rules often. The most challenging are islands and island countries because most do NOT have enzootic

TWO OFFICES TO SERVE

YOUTAMPA

4120 West Cypress StreetTampa, Florida, 33607 USA

(813) 879-3210 | (800) 635-3448

ORLANDO5796 Hoffner Ave, Ste 603

Orlando, Florida, 32822 USA(407) 985-4676 | (844) 632-7932

Presenter
Presentation Notes
Both offices are full-service We offer VIP, pet express, book & fly AND concierge airport services at both offices We also offer our streamlined international pet health certificate service at all locations You can find Air Animal Pet Movers on Facebook, Twitter, Instagram and Google+ OR at airanimal.com
Page 34: February 9, 2017, 11 a.m. EST - Worldwide ERC · Australia. Many countries change rules often. The most challenging are islands and island countries because most do NOT have enzootic

DylanWorking Dog ProgramPennVetwww.vet.upenn.edu

Presenter
Presentation Notes
We believe giving back to our community is important. Air Animal proudly makes a major gift to the University of Pennsylvania (PennVet for short) Working Dog Program on behalf of our pet movers and all our pet parent clients.
Page 35: February 9, 2017, 11 a.m. EST - Worldwide ERC · Australia. Many countries change rules often. The most challenging are islands and island countries because most do NOT have enzootic

Questions+1 813-879-3210drwalter.woolf@

airanimal.com

Presenter
Presentation Notes
Thank you for allowing the Air Animal Team the opportunity to share some tips about the safe, humane, and professional transport of family pets for relocating families, both nationwide and worldwide.
Page 36: February 9, 2017, 11 a.m. EST - Worldwide ERC · Australia. Many countries change rules often. The most challenging are islands and island countries because most do NOT have enzootic

Thank you for attending!

Visit the Worldwide ERC® web site at www.worldwideERC.org, or contact

Worldwide ERC® for more information on these topics. 703.842.3400

©2016 Worldwide ERC®