53
Features - SRM Windows File System Agent Table of Contents Overview System Requirements - SRM Windows File System Agent Installation Install the SRM Windows File System Agent Install the SRM Windows File System Agent - Clustered Environment - Virtual Server Configuration SRM Data Collection SRM Summaries SRM Windows File System Reports File Level Analytics Management Admin Job History Data Collection Job History Features - SRM Windows File System Agent Page 1 of 53

Features - SRM Windows File System Agent · Overview - SRM Windows File System Agent zIntroduction zWhat is Supported zSupported Job Types for Data Collection {Analysis Job {Discovery

  • Upload
    others

  • View
    8

  • Download
    0

Embed Size (px)

Citation preview

Page 1: Features - SRM Windows File System Agent · Overview - SRM Windows File System Agent zIntroduction zWhat is Supported zSupported Job Types for Data Collection {Analysis Job {Discovery

Features - SRM Windows File System Agent

Table of Contents Overview

System Requirements - SRM Windows File System Agent

Installation

Install the SRM Windows File System Agent

Install the SRM Windows File System Agent - Clustered Environment - Virtual Server

Configuration

SRM Data Collection

SRM Summaries

SRM Windows File System Reports

File Level Analytics

Management

Admin Job History

Data Collection Job History

Features - SRM Windows File System Agent

Page 1 of 53

Page 2: Features - SRM Windows File System Agent · Overview - SRM Windows File System Agent zIntroduction zWhat is Supported zSupported Job Types for Data Collection {Analysis Job {Discovery

Overview - SRM Windows File System Agent

Introduction

What is Supported

Supported Job Types for Data Collection

Analysis Job

Discovery Job

Tree Level in SRM Windows File System Agent

Data Classification Enabler

License Requirement

Introduction

The SRM Windows File System Agent gathers statistics on the disk and file system assets attached to the local computer.

Data collected by the SRM Windows File System Agent is summarized by many types of reports that may be further customized with user-selected filters and charts in the Report Manager.

What is Supported

The SRM Windows File System Agent for Windows File System supports the following file system types:

FAT

FAT16

FAT32

NTFS

Supported Job Types for Data Collection

This agent supports two job types for data collection:

Analysis

Discovery

Analysis Job

This job collects detailed file-level statistics, including information about file sizes, types, owners, and access and modification times. Collections using the Analysis level jobs should be run during off-peak hours because they require processing that is CPU- and disk-intensive on the File System server.

Discovery Job

This job collects basic information about disks, partitions, file systems, and shares that are present, their current sizes, and available free space. Collections using the Discovery level jobs require minimal processing on the File System server and may be run throughout the day. But a Discovery level job would not provide meaningful data in some of the extensive reports.

See Reports - SRM Windows File System Agent to see which reports require Analysis level data collection.

Tree Level in SRM Windows File System Agent

When the SRM Windows File System Agent is installed, the following levels are automatically created in

Features - SRM Windows File System Agent

Page 2 of 53

Page 3: Features - SRM Windows File System Agent · Overview - SRM Windows File System Agent zIntroduction zWhat is Supported zSupported Job Types for Data Collection {Analysis Job {Discovery

the CommCell Browser.

Data Classification Enabler

You can use the Data Classification Enabler with this agent to expedite Analysis level data collection jobs. You can enable Data Classification at the agent level. For step-by-step instructions, see Enable Data Classification Enabler for SRM.

License Requirement

To perform a data collection operation using this Agent, you need a SRM Windows File System Agent license, available in the SRM server. This license is consumed when you install the Agent. See License Administration for more details on license requirements.

Back to Top

Dragonfly: Client

Windows File System:

Agent

default: Subclients

Storage Devices:

Storage Devices

Volumes: This level displays volume information for the SRM Windows File System Agent’s client computer. Logical volumes associated with the client computer are populated under this level after completion of the first Data Collection operation. For more information, see SRM Windows File System Agent Summaries.

Shares: This level displays shares related information for the SRM Windows File System Agent’s client computer. CIFS Shares associated with the client computer are populated under this level after completion of the first Data Collection operation. For more information, see SRM Windows File System Agent Summaries.

Features - SRM Windows File System Agent

Page 3 of 53

Page 4: Features - SRM Windows File System Agent · Overview - SRM Windows File System Agent zIntroduction zWhat is Supported zSupported Job Types for Data Collection {Analysis Job {Discovery

System Requirements - SRM Windows File System Agent

The following requirements are for the SRM Windows File System Agent for Microsoft Windows File System.

This feature/product/platform requires a special software installation package. Contact your software provider to obtain this package.

Operating System

Windows XP

Microsoft Windows XP Professional 32-bit and x64 Editions

Windows 2003

Microsoft Windows Server 2003 32-bit, 64-bit and x64 Editions with a minimum of Service Pack 1

Windows Vista

Microsoft Windows Vista 32-bit and x64 Editions

Windows 2008

Microsoft Windows Server 2008 32-bit, 64-bit and x64 Editions

Microsoft Windows Server 2008 R2 Editions

Windows 7

Microsoft Windows 7 32-bit and x64 Editions

Cluster Support

See Clustering - Support

Processor

All Windows-compatible processors supported

Memory

32 MB RAM minimum required beyond the requirements of the operating system and running applications

Hard Disk

105 MB minimum of hard disk space for software/ 148 MB recommended

30 MB of additional hard disk space for log file growth

77 MB of temp space required for install or upgrade (where the temp folder resides)

Peripherals

DVD-ROM drive

Network Interface Card

Miscellaneous

Features - SRM Windows File System Agent

Page 4 of 53

Page 5: Features - SRM Windows File System Agent · Overview - SRM Windows File System Agent zIntroduction zWhat is Supported zSupported Job Types for Data Collection {Analysis Job {Discovery

DISCLAIMER

Minor revisions and/or service packs that are released by application and operating system vendors may, in some cases, affect the working of our software. Although we may list such revisions and/or service packs as “supported” in our System Requirements, changes to the behavior of our software resulting from an application or operating system revision/service pack may be beyond our control. However, we will make every effort to correct such disruption as quickly as possible. When in doubt, please contact your software provider to ensure support for a specific application or operating system.

Additional considerations regarding minimum requirements and End of Life policies from application and operating system vendors are also applicable.

TCP/IP Services configured on the computer.

These requirements are in addition to the disk requirements set for the operating system.

Microsoft Visual C++ 2008 Redistributable Package is automatically installed. Note that Visual C++ 2008 Redistributable Package can co-exist with other versions of this software.

Features - SRM Windows File System Agent

Page 5 of 53

Page 6: Features - SRM Windows File System Agent · Overview - SRM Windows File System Agent zIntroduction zWhat is Supported zSupported Job Types for Data Collection {Analysis Job {Discovery

Install the SRM Windows File System Agent

Click on a link below to go to a specific section of the software installation:

Install Requirements

Install Checklist

Before You Begin

Install Procedure

Getting Started

Select Components for Installation

Firewall Configuration

Configuration of Other Installation Options

Client Group Selection

Verify Summary of Install Options

Schedule Automatic Update

Install Remaining Cluster Nodes

Setup Complete

Post-Install Considerations

Install Requirements

The SRM Windows File System Agent is installed on the computer from which the Agent collects data for reporting purposes. (This computer is referred to as the Client computer in this install procedure.)

Verify that the computer in which you wish to install the software satisfies the minimum requirements specified in System Requirements - SRM Windows File System Agent.

The following procedure describes the steps involved in installing the SRM Windows File System Agent. If you choose to install additional components simultaneously, refer to the appropriate procedures for installation requirements and steps specific to the component. Note that when you install multiple components, the sequence of the install steps may vary.

Review the following Install Requirements before installing the software:

General Agents should be installed only after the CommServe and SRM Server has been installed in the CommCell. Also, keep in mind that the CommServe and SRM Server must be installed and running (on the same computer), before you can install the Agent.

Close all applications and disable any programs that run automatically, including anti-virus, screen savers and operating system utilities. Some of the programs, including many anti-virus programs, may be running as a service. Stop and disable such services before you begin. You can re-enable them after the installation.

Ensure there is an available license on the CommServe for the Agent.

Verify that you have the software installation disc that is appropriate to the destination computer’s operating system.

Make sure that you have the latest software installation disc before you start to install the software. If you are not sure, contact your software provider.

Firewall

If the CommServe® Server, MediaAgent and/or Clients communicate across two-way firewall(s):

Ensure port 8400 is allowed connections through the firewall.

In addition a range of bi-directional ports (consecutive or discrete) must also be allowed

Features - SRM Windows File System Agent

Page 6 of 53

Page 7: Features - SRM Windows File System Agent · Overview - SRM Windows File System Agent zIntroduction zWhat is Supported zSupported Job Types for Data Collection {Analysis Job {Discovery

connections through the firewall.

For information on configuring the range of ports, see Port Requirements for Two-way Firewall.

If the CommServe Server, MediaAgent and/or Clients communicate across one-way firewall(s):

Identify a range of outbound ports (consecutive or discrete) for use by the software.

For information on configuring the range of ports, see Port Requirements for One-way Firewall.

If the MediaAgent/Client communicates with the CommServe Server across a one-way firewall, you must add the MediaAgent/Client host name (or the IP address) in the CommServe computer before installing the necessary software on the MediaAgent/Client computer.

Multi Instancing By utilizing the Multi Instancing feature, the same Agent and MediaAgent software can be installed on a computer multiple times, but not all components support Multi Instancing. This limitation can apply to the component you are installing, or to one already installed on the computer. Prior to installing multiple instances of a software component on the same computer, carefully review the information contained in Multi Instancing, and follow the instructions in the How to Use Multi Instancing section for the additional screens that will appear during the installation process.

Install Checklist

Collect the following information before installing the software. Use the space provided to record the information, and retain this information in your Disaster Recovery binder.

1. Install folder location for SRM software:____________________________________________

See Select Components for Installation for more information.

2. If the CommServe Server and the client computer communicate across a firewall:

Firewall ports: ______________________________________________________________________

Hostnames and/or IP Addresses and corresponding GxCVD port numbers of computers on the other side of the firewall:______________

Keep Alive Interval minutes:____________________________________________________________

Hostname for outgoing tunnel connections:_________________________________________________

Tunnel Initialization Interval seconds:_____________________________________________________

See Firewall Configuration for more information.

3. CommServe Host Name or the CommServe IP address:______________________________________

See Configuration of Other Installation Options for more information.

4. Client computer's Host name (NetBIOS name) or IP address____________________________________

See Configuration of Other Installation Options for more information.

5. Job result folder location:________________________________________________________________

If necessary, Name and Password for the specified folder:_______________________________________

Features - SRM Windows File System Agent

Page 7 of 53

Page 8: Features - SRM Windows File System Agent · Overview - SRM Windows File System Agent zIntroduction zWhat is Supported zSupported Job Types for Data Collection {Analysis Job {Discovery

See Configuration of Other Installation Options for more information.

6. Client Group to which this Client will be associated:_____________________________________________

See Client Group Selection for more information.

7. Time and frequency for Install of Automatic Updates:_________________________________________

See Schedule Automatic Update for more information.

Before You Begin

Log on to the client as local Administrator or as a member of the Administrators group on that computer.

Install Procedure

Getting Started

1. Place the software installation disc for the Windows platform into the disc drive.

After a few seconds, the installation program is launched.

If the installation program does not launch automatically:

Click the Start button on the Windows task bar, and then click Run.

Browse to the installation disc drive, select Setup.exe, click Open, then click OK.

NOTES

If you are installing on a x64 version of Windows 2008 Server Core R2, go to the AMD64 folder and run Setup.exe.

2. In this screen, you choose the language you want to use during installation. Click the down arrow, select the desired language from the pull-down list, and click Next to continue.

3. Select the option to install software.

NOTES

This screen will only appear when the bAllow32BitInstallOn64Bit registry key has been created and enabled on this computer.

4. Select the option to install software on this computer.

NOTES

The options that appear on this screen depend on the computer in which the software is being installed.

5. Read the Welcome screen.

Features - SRM Windows File System Agent

Page 8 of 53

Page 9: Features - SRM Windows File System Agent · Overview - SRM Windows File System Agent zIntroduction zWhat is Supported zSupported Job Types for Data Collection {Analysis Job {Discovery

Click Next to continue, if no other applications are running.

6. Read the virus scanning software warning.

Click OK to continue, if virus scanning software is disabled.

7. Read the license agreement, then select I accept the terms in the license agreement.

Click Next to continue.

Select Components for Installation

8. Select the component(s) to install.

NOTES

Your screen may look different from the example shown.

Components that either have already been installed, or which cannot be installed, will be dimmed. Hover over the component for additional details.

The Special Registry Keys In Use field will be enabled when GalaxyInstallerFlags registry keys have been enabled on this computer. Hover over the field to see which keys have been set, as well as their values. For more information, see Registry Keys.

Click Next to continue.

To install the SRM Windows File System Agent, expand the SRM folder and then select SRM Windows File System Agent.

9. Specify the location where you want to install the software.

NOTES

Do not install the software to a mapped network drive.

Do not use the following characters when specifying the destination path: / : * ? " < > | It is recommended that you use alphanumeric characters only.

If you intend to install other components on this computer, the selected installation directory will be automatically used for that software as well.

If a component has already been installed, this screen may not be displayed if the installer can use the same install location as previously used.

If you intend to use the SnapProtect™ feature for Windows File System iDataAgent, the agent should be installed on a non-system drive and not a filer volume.

Features - SRM Windows File System Agent

Page 9 of 53

Page 10: Features - SRM Windows File System Agent · Overview - SRM Windows File System Agent zIntroduction zWhat is Supported zSupported Job Types for Data Collection {Analysis Job {Discovery

Click Browse to change directories.

Click Next to continue.

Firewall Configuration

10. Select from the following:

If this Client communicates with the CommServe Server and/or MediaAgent across a firewall, select Yes, configure firewall services, and then click Next to continue. Proceed to the next Step.

If firewall configuration is not required, click No, do not configure firewall services and then click Next to continue. Proceed to the next section.

NOTES

Operating systems, such as Windows 2008 and Windows Vista, may have more than one profile present. When you select No to configure firewall services, verify that firewall settings are not enabled in the profile(s).

If the system detects firewall settings are present in the profile(s), you must select from the following:

Disable firewall for ALL profiles: Employ caution when choosing this option; firewall settings will be disabled in all profiles. This requires a system reboot; installation automatically resumes after reboot.

No, Firewall is not enabled: Select this option if your firewall settings allow communication with the CommServe computer. Click Back to configure firewall services.

11. Click the Specify list of machine across the firewall option and then specify the list of hosts separated from this computer by a firewall. Make sure you correctly describe whether the firewall allows two-way communication (but on a limited range of ports), or one-way communication (with either only remote host being able to make connections to this computer, or vice versa).

For all one-way firewalls allowing incoming connections and those one-way firewalls allowing outgoing connections without additional port filtering, skip this step.

Click Next to continue.

NOTES

Consider the following:

On the CommServe Server, this list should include all the MediaAgents and Clients that

Features - SRM Windows File System Agent

Page 10 of 53

Page 11: Features - SRM Windows File System Agent · Overview - SRM Windows File System Agent zIntroduction zWhat is Supported zSupported Job Types for Data Collection {Analysis Job {Discovery

are on the other side of the firewall.

On the MediaAgents/Clients this should include the CommServe computer, and any other Clients/MediaAgents on the other side of the firewall with which communications will be established.

For each machine on the other side of the firewall that you want to configure, choose the type of firewall configuration based on the firewall setup in your environment. Choose from the following options:

Click on 2-way firewall if you can open certain ports as bi-directional ports.

Click 1-way firewall; host is reachable from this machine on the machine that is on the secure side of the firewall.

Click 1-way firewall; host is NOT reachable from this machine on the machine that is on the public / DMZ side of the firewall.

If you wish to communicate with computers in a clustered environment, ensure that you add the Host Name/IP Address of all physical nodes in the cluster (even if no CommCell components are installed) and all the virtual nodes in which CommCell components are installed.

Type the host name or the IP address and the GxCVD port number of the host name, and click Add to place it in the Host Name/IP Address List.

12. Click the Specify list of restricted open ports option and then specify the port range. Add the starting and ending port range and then click Add to place it in the Open Port List. Repeat as needed.

If firewall separating this computer from others allows incoming connections, but these connections can be made only on a limited set of ports, then configure the appropriate port range here. For all other scenarios, skip this step.

Note that if you do not specify hostname(s) as well as port number(s), then the firewall services will not be configured.

NOTES

Typically in a two-way firewall, the open ports must be indicated for all computers. In a one-way firewall, the ports must be specified on computers in the open side, if they are open in a restricted way. Note that the port ranges are not required for computers that are fully closed in the one-way firewall. For example, laptops which are configured as clients in the Workstation Backup Agent.

In a clustered environment, make sure the firewall ports specified here are open for

Features - SRM Windows File System Agent

Page 11 of 53

Page 12: Features - SRM Windows File System Agent · Overview - SRM Windows File System Agent zIntroduction zWhat is Supported zSupported Job Types for Data Collection {Analysis Job {Discovery

communication on all the physical nodes as well as the virtual nodes.

Click Next to continue.

13. If desired, modify the Keep Alive interval.

Click Next to continue.

14. Optionally, select Advanced Firewall Configuration and specify a local host name interface to use for outgoing tunnel connections through the firewall. Otherwise, the interface and port is automatically selected for you by the OS.

Click Next to continue.

15. If desired, modify the Tunnel Initialization interval.

Click Next to continue.

Configuration of Other Installation Options

16. Enter the fully qualified domain name of the CommServe computer. (TCP/IP network name. e.g., computer.company.com)

NOTES

Do not use spaces when specifying a new name

Features - SRM Windows File System Agent

Page 12 of 53

Page 13: Features - SRM Windows File System Agent · Overview - SRM Windows File System Agent zIntroduction zWhat is Supported zSupported Job Types for Data Collection {Analysis Job {Discovery

for the CommServe Host Name.

If a component has already been installed, this screen will not be displayed; instead, the installer will use the same Server Name as previously specified.

Click Next to continue.

17. Enter the username and password information for an external domain user account or a CommCell user account. This authorizes the installation of an agent on the CommCell.

NOTES

This window is only displayed when the Require Authentication for Agent Installation option is selected in the CommCell Properties. Users must belong to a User Group with Administrative Management capabilities to enable this feature. For more information, see Authentication for Agent Installs.

Click Next to continue.

18. Enter the following:

The local (NetBIOS) name of the client computer.

The TCP/IP IP host name of the NIC that the client computer must use to communicate with the CommServe Server.

NOTES

Do not use spaces when specifying a new name for the Client.

The default network interface name of the client computer is displayed if the computer has only one network interface. If the computer has multiple network interfaces, enter the interface name that is preferred for communication with the CommServe Server.

If a component has already been installed, this screen will not be displayed; instead, the install program will use the same name as previously specified.

Click Next to continue.

19. Specify the following and click Next to continue:

Type the location of the client's job results directory, or click Browse.

NOTES

Features - SRM Windows File System Agent

Page 13 of 53

Page 14: Features - SRM Windows File System Agent · Overview - SRM Windows File System Agent zIntroduction zWhat is Supported zSupported Job Types for Data Collection {Analysis Job {Discovery

The Agent uses the job results directory to store the client's backup and restore job results.

UNC paths are supported for Windows and Exchange Database 2007 iDataAgents with Cluster Continuous Replication (CCR), but cannot be specified on this screen. After the installation completes, you can change the Job Results path to a UNC path. For comprehensive information on UNC paths, see Using UNC Paths for Job Results Directory.

UNC paths are supported for job results directory by the Exchange Database iDataAgent 2007 and above when configured in Cluster Continuous Replicator environment. Also note that Windows iDataAgent is also supported when configured in this environment.

Client Group Selection

20. Select a Client Group from the list.

Click Next to continue.

NOTES

This screen will be displayed only if Client Groups are configured in the CommCell Console. For more information, see Client Computer Groups.

21. Select Download Pack(s) and Install to download and install the latest service packs and post packs from the software provider.

NOTES

Internet connectivity is required to download updates.

This step is applicable when installing on the first instance.

Updates are downloaded to the following directory: <software installation>/Base/Temp/DownloadedPacks. They are launched silently and installed automatically for the first instance.

Click Next to continue.

Verify Summary of Install Options

22. Verify the summary of selected options.

NOTES

Features - SRM Windows File System Agent

Page 14 of 53

Page 15: Features - SRM Windows File System Agent · Overview - SRM Windows File System Agent zIntroduction zWhat is Supported zSupported Job Types for Data Collection {Analysis Job {Discovery

The Summary on your screen should reflect the components you selected for install, and may look different from the example shown.

Click Next to continue or Back to change any of the options.

The install program now starts copying the software to the computer. This step may take several minutes to complete.

23. The System Reboot message may be displayed. If so, select one of the following:

Skip Reboot This option will be displayed if the install program finds any files belonging to other applications, that need to be replaced. As these files are not critical for this installation, you may skip the reboot and continue the installation and reboot the computer at a later time.

Reboot Now If this option is displayed without the Skip Reboot option, the install program has found files required by the software that are in use and need to be replaced. If Reboot Now is displayed without the Skip Reboot option, reboot the computer at this point. The install program will automatically continue after the reboot.

Exit Setup If you want to exit the install program, click Exit Setup.

Schedule Automatic Update

24. If necessary, select this option to schedule an automatic installation of software updates.

NOTES

Install Updates Schedule allows automatic installation of the necessary software updates on the computer on a single or weekly basis. If you do not select this option, you can schedule these updates later from the CommCell Console.

To avoid conflict, do not schedule the automatic installation of software updates to occur at the same time as the automatic FTP downloading of software updates.

You may be prompted to reboot the computer before restarting services.

If a component has already been installed, this screen will not be displayed; instead, the installer will use the same option as previously

Features - SRM Windows File System Agent

Page 15 of 53

Page 16: Features - SRM Windows File System Agent · Overview - SRM Windows File System Agent zIntroduction zWhat is Supported zSupported Job Types for Data Collection {Analysis Job {Discovery

specified.

Click Next to continue.

Install Remaining Cluster Nodes

25. If you are installing/upgrading the software on the physical node in a clustered environment, use this option to install/upgrade the software on the remaining physical nodes of the cluster.

To install/upgrade the software on the remaining nodes of the cluster, click Yes.

To complete the install/upgrade for this node only, click No.

See Install/Upgrade Remaining Cluster Nodes for step-by-step instructions.

Setup Complete

26. Click Next to continue.

NOTES

Schedules help ensure that the data protection operations for the Agent are automatically performed on a regular basis without user intervention. For more information, see Scheduling.

27. Setup displays the successfully installed components.

NOTES

The Setup Complete message displayed on your screen will reflect the components you installed, and may look different from the example shown.

If you install an Agent with the CommCell Console open, you need to refresh the CommCell Console (F5) to see the new Agents.

If Reboot Now button is displayed make sure to reboot the computer before performing any other operations from the computer.

Click Finish to close the install program.

The installation is now complete.

Post-Install Considerations

General

Features - SRM Windows File System Agent

Page 16 of 53

Page 17: Features - SRM Windows File System Agent · Overview - SRM Windows File System Agent zIntroduction zWhat is Supported zSupported Job Types for Data Collection {Analysis Job {Discovery

Install post-release updates or Service Packs that may have been released after the release of the software. If you are installing a Service Pack, verify and ensure that it is the same version as the one installed in the CommServe Server. Alternatively, you can enable Automatic Updates for quick and easy installation of updates in the CommCell component.

Features - SRM Windows File System Agent

Page 17 of 53

Page 18: Features - SRM Windows File System Agent · Overview - SRM Windows File System Agent zIntroduction zWhat is Supported zSupported Job Types for Data Collection {Analysis Job {Discovery

Install the SRM Windows File System Agent - Clustered Environment - Virtual Server

Click on a link below to go to a specific section of the software installation:

Install Requirements

Install Checklist

Before You Begin

Install Procedure

Getting Started

Cluster Selection

Select Components for Installation

Firewall Configuration

Configuration of Other Installation Options

Client Group Selection

Verify Summary of Install Options

Schedule Automatic Update

Install Remaining Cluster Nodes

Setup Complete

Post-Install Considerations

Install Requirements

The SRM Windows File System Agent is installed on the computer from which the Agent collects data for reporting purposes. (This computer is referred to as the Client computer in this install procedure.)

In the clustered environment, the SRM Windows File System Agent can be installed from the active node to the virtual server using the following procedure. The software can also be automatically installed on all available passive nodes when the software is installed onto the virtual server, or you can choose to install any passive node(s) separately.

For an overview of deploying the software components in a clustered environment, see Clustering Support.

Verify that the computer in which you wish to install the software satisfies the minimum requirements specified in System Requirements - SRM Windows File System Agent for a cluster.

The following procedure describes the steps involved in installing the SRM Windows File System Agent. If you choose to install additional components simultaneously, refer to the appropriate procedures for installation requirements and steps specific to the component. Note that when you install multiple components, the sequence of the install steps may vary.

Review the following Install Requirements before installing the software:

General Agents should be installed only after the CommServe and SRM Server has been installed in the CommCell. Also, keep in mind that the CommServe and SRM Server must be installed and running (on the same computer), before you can install the Agent.

Close all applications and disable any programs that run automatically, including anti-virus, screen savers and operating system utilities. Some of the programs, including many anti-virus programs, may be running as a service. Stop and disable such services before you begin. You can re-enable them after the installation.

Ensure there is an available license on the CommServe for the Agent.

Features - SRM Windows File System Agent

Page 18 of 53

Page 19: Features - SRM Windows File System Agent · Overview - SRM Windows File System Agent zIntroduction zWhat is Supported zSupported Job Types for Data Collection {Analysis Job {Discovery

Verify that you have the software installation disc that is appropriate to the destination computer’s operating system.

Make sure that you have the latest software installation disc before you start to install the software. If you are not sure, contact your software provider.

Firewall

If the CommServe® Server, MediaAgent and/or Clients communicate across two-way firewall(s):

Ensure port 8400 is allowed connections through the firewall.

In addition a range of bi-directional ports (consecutive or discrete) must also be allowed connections through the firewall.

For information on configuring the range of ports, see Port Requirements for Two-way Firewall.

If the CommServe Server, MediaAgent and/or Clients communicate across one-way firewall(s):

Identify a range of outbound ports (consecutive or discrete) for use by the software.

For information on configuring the range of ports, see Port Requirements for One-way Firewall.

If the MediaAgent/Client communicates with the CommServe Server across a one-way firewall, you must add the MediaAgent/Client host name (or the IP address) in the CommServe computer before installing the necessary software on the MediaAgent/Client computer.

Cluster

Check the following on the cluster computer in which you wish to install the software:

Cluster software is installed and running.

Active and passive nodes are available.

Disk array devices configured with access to the shared array.

Public Network Interface Card is bound first, before the private Network Interface Card. (Does not apply to NetWare Cluster.)

Multi Instancing By utilizing the Multi Instancing feature, the same Agent and MediaAgent software can be installed on a computer multiple times, but not all components support Multi Instancing. This limitation can apply to the component you are installing, or to one already installed on the computer. Prior to installing multiple instances of a software component on the same computer, carefully review the information contained in Multi Instancing, and follow the instructions in the How to Use Multi Instancing section for the additional screens that will appear during the installation process.

Install Checklist

Collect the following information before installing the software. Use the space provided to record the information, and retain this information in your Disaster Recovery binder.

1. Name of the disk group in which the virtual server resides ____________________________________

See Cluster Selection for more information.

2. Install folder location for SRM software:____________________________________________

See Select Components for Installation for more information.

3. If the CommServe Server and the client computer communicate across a firewall:

Firewall ports: ______________________________________________________________________

Hostnames and/or IP Addresses and corresponding GxCVD port numbers of computers on the

Features - SRM Windows File System Agent

Page 19 of 53

Page 20: Features - SRM Windows File System Agent · Overview - SRM Windows File System Agent zIntroduction zWhat is Supported zSupported Job Types for Data Collection {Analysis Job {Discovery

other side of the firewall:______________

Keep Alive Interval minutes:____________________________________________________________

Hostname for outgoing tunnel connections:_________________________________________________

Tunnel Initialization Interval seconds:_____________________________________________________

See Firewall Configuration for more information.

4. CommServe Host Name or the CommServe IP address:______________________________________

See Configuration of Other Installation Options for more information.

5. Client computer's Host name (NetBIOS name) or IP address____________________________________

See Configuration of Other Installation Options for more information.

6. Job result folder location:________________________________________________________________

If necessary, Name and Password for the specified folder:_______________________________________

See Configuration of Other Installation Options for more information.

7. Client Group to which this Client will be associated:_____________________________________________

See Client Group Selection for more information.

8. Time and frequency for Install of Automatic Updates:_________________________________________

See Schedule Automatic Update for more information.

Before You Begin

Log on to active node as the Domain User with administrative privileges to all nodes on the cluster.

Install Procedure

Getting Started

1. Place the software installation disc for the Windows platform into the disc drive.

After a few seconds, the installation program is launched.

If the installation program does not launch automatically:

Click the Start button on the Windows task bar, and then click Run.

Browse to the installation disc drive, select Setup.exe, click Open, then click OK.

NOTES

Features - SRM Windows File System Agent

Page 20 of 53

Page 21: Features - SRM Windows File System Agent · Overview - SRM Windows File System Agent zIntroduction zWhat is Supported zSupported Job Types for Data Collection {Analysis Job {Discovery

If remotely installing to other physical nodes of the cluster, ensure you mount the software installation disc on a UNC path or a shared location (e.g., \\machine_name\shared_directory_name).

2. In this screen, you choose the language you want to use during installation. Click the down arrow, select the desired language from the pull-down list, and click Next to continue.

3. Select the option to install software.

NOTES

This screen will only appear when the bAllow32BitInstallOn64Bit registry key has been created and enabled on this computer.

4. Select the option to install software on this computer.

NOTES

The options that appear on this screen depend on the computer in which the software is being installed.

5. Read the Welcome screen.

Click Next to continue, if no other applications are running.

6. Read the virus scanning software warning.

Click OK to continue, if virus scanning software is disabled.

7. Read the license agreement, then select I accept the terms in the license agreement.

Click Next to continue.

Cluster Selection

8. Select Configure a Virtual Server.

Click Next to continue.

9. Select the disk group in which the virtual server resides.

Click Next to continue.

Features - SRM Windows File System Agent

Page 21 of 53

Page 22: Features - SRM Windows File System Agent · Overview - SRM Windows File System Agent zIntroduction zWhat is Supported zSupported Job Types for Data Collection {Analysis Job {Discovery

Select Components for Installation

10. Select the component(s) to install.

NOTES

Your screen may look different from the example shown.

Components that either have already been installed, or which cannot be installed, will be dimmed. Hover over the component for additional details.

The Special Registry Keys In Use field will be enabled when GalaxyInstallerFlags registry keys have been enabled on this computer. Hover over the field to see which keys have been set, as well as their values. For more information, see Registry Keys.

Click Next to continue.

To install the SRM Windows File System Agent, expand the SRM folder and select the SRM Windows File System Agent.

11. Specify the location where you want to install the software.

NOTES

Do not install the software to a mapped network drive.

Do not use the following characters when specifying the destination path: / : * ? " < > | It is recommended that you use alphanumeric characters only.

If you intend to install other components on this computer, the selected installation directory will be automatically used for that software as well.

If a component has already been installed, this screen may not be displayed if the installer can use the same install location as previously

Features - SRM Windows File System Agent

Page 22 of 53

Page 23: Features - SRM Windows File System Agent · Overview - SRM Windows File System Agent zIntroduction zWhat is Supported zSupported Job Types for Data Collection {Analysis Job {Discovery

used.

If you intend to use the SnapProtect™ feature for Windows File System iDataAgent, the agent should be installed on a non-system drive and not a filer volume.

Click Browse to change directories.

Click Next to continue.

Proprietary disk resources will not appear in the browse window. To install to a proprietary disk resource, manually enter the path.

After installing to a proprietary disk resource, the error message CVD failed to set dependency may be generated. To set the dependency, open the Cluster Administrator and select the CVD that has just been installed. Click on the Properties Dependencies tab, and click Modify. Select the proprietary disk resource and click OK.

Do not select the same destination drive in which the MSCS resides.

Firewall Configuration

12. Select from the following:

If this Client communicates with the CommServe Server and/or MediaAgent across a firewall, select Yes, configure firewall services, and then click Next to continue. Proceed to the next Step.

If firewall configuration is not required, click No, do not configure firewall services and then click Next to continue. Proceed to the next section.

NOTES

Operating systems, such as Windows 2008 and Windows Vista, may have more than one profile present. When you select No to configure firewall services, verify that firewall settings are not enabled in the profile(s).

If the system detects firewall settings are present in the profile(s), you must select from the following:

Disable firewall for ALL profiles: Employ caution when choosing this option; firewall settings will be disabled in all profiles. This requires a system reboot; installation automatically resumes after reboot.

No, Firewall is not enabled: Select this option if your firewall settings allow communication with the CommServe computer. Click Back to configure firewall services.

13. Click the Specify list of machine across the firewall option and then specify the list of hosts separated from this computer by a firewall. Make sure you correctly describe whether the firewall allows two-way communication (but on a limited

Features - SRM Windows File System Agent

Page 23 of 53

Page 24: Features - SRM Windows File System Agent · Overview - SRM Windows File System Agent zIntroduction zWhat is Supported zSupported Job Types for Data Collection {Analysis Job {Discovery

range of ports), or one-way communication (with either only remote host being able to make connections to this computer, or vice versa).

For all one-way firewalls allowing incoming connections and those one-way firewalls allowing outgoing connections without additional port filtering, skip this step.

Click Next to continue.

NOTES

Consider the following:

On the CommServe Server, this list should include all the MediaAgents and Clients that are on the other side of the firewall.

On the MediaAgents/Clients this should include the CommServe computer, and any other Clients/MediaAgents on the other side of the firewall with which communications will be established.

For each machine on the other side of the firewall that you want to configure, choose the type of firewall configuration based on the firewall setup in your environment. Choose from the following options:

Click on 2-way firewall if you can open certain ports as bi-directional ports.

Click 1-way firewall; host is reachable from this machine on the machine that is on the secure side of the firewall.

Click 1-way firewall; host is NOT reachable from this machine on the machine that is on the public / DMZ side of the firewall.

If you wish to communicate with computers in a clustered environment, ensure that you add the Host Name/IP Address of all physical nodes in the cluster (even if no CommCell components are installed) and all the virtual nodes in which CommCell components are installed.

Type the host name or the IP address and the GxCVD port number of the host name, and click Add to place it in the Host Name/IP Address List.

14. Click the Specify list of restricted open ports option and then specify the port range. Add the starting and ending port range and then click Add to place it in the Open Port List. Repeat as needed.

If firewall separating this computer from others allows incoming connections, but these connections can be made only on a limited set of ports, then configure the appropriate port range here. For all other scenarios, skip this step.

Features - SRM Windows File System Agent

Page 24 of 53

Page 25: Features - SRM Windows File System Agent · Overview - SRM Windows File System Agent zIntroduction zWhat is Supported zSupported Job Types for Data Collection {Analysis Job {Discovery

Note that if you do not specify hostname(s) as well as port number(s), then the firewall services will not be configured.

NOTES

Typically in a two-way firewall, the open ports must be indicated for all computers. In a one-way firewall, the ports must be specified on computers in the open side, if they are open in a restricted way. Note that the port ranges are not required for computers that are fully closed in the one-way firewall. For example, laptops which are configured as clients in the Workstation Backup Agent.

In a clustered environment, make sure the firewall ports specified here are open for communication on all the physical nodes as well as the virtual nodes.

Click Next to continue.

15. If desired, modify the Keep Alive interval.

Click Next to continue.

16. Optionally, select Advanced Firewall Configuration and specify a local host name interface to use for outgoing tunnel connections through the firewall. Otherwise, the interface and port is automatically selected for you by the OS.

Click Next to continue.

17. If desired, modify the Tunnel Initialization interval.

Click Next to continue.

Features - SRM Windows File System Agent

Page 25 of 53

Page 26: Features - SRM Windows File System Agent · Overview - SRM Windows File System Agent zIntroduction zWhat is Supported zSupported Job Types for Data Collection {Analysis Job {Discovery

If any of the above prompts for firewall configuration is not displayed, you must configure communication across firewall(s) using the Firewall Configuration Wizard before running any operations on this computer. (See Configure or Modify Firewall Settings on Windows Computers for step-by-step instructions on using the Firewall Configuration Wizard.)

Configuration of Other Installation Options

18. Enter the fully qualified domain name of the CommServe computer. (TCP/IP network name. e.g., computer.company.com)

NOTES

Do not use spaces when specifying a new name for the CommServe Host Name.

If a component has already been installed, this screen will not be displayed; instead, the installer will use the same Server Name as previously specified.

Click Next to continue.

19. Enter the username and password information for an external domain user account or a CommCell user account. This authorizes the installation of an agent on the CommCell.

NOTES

This window is only displayed when the Require Authentication for Agent Installation option is selected in the CommCell Properties. Users must belong to a User Group with Administrative Management capabilities to enable this feature. For more information, see Authentication for Agent Installs.

Click Next to continue.

20. Enter the following:

The local (NetBIOS) name of the client computer.

The TCP/IP IP host name of the NIC that the

Features - SRM Windows File System Agent

Page 26 of 53

Page 27: Features - SRM Windows File System Agent · Overview - SRM Windows File System Agent zIntroduction zWhat is Supported zSupported Job Types for Data Collection {Analysis Job {Discovery

client computer must use to communicate with the CommServe Server.

NOTES

Do not use spaces when specifying a new name for the Client.

The default network interface name of the client computer is displayed if the computer has only one network interface. If the computer has multiple network interfaces, enter the interface name that is preferred for communication with the CommServe Server.

If a component has already been installed, this screen will not be displayed; instead, the install program will use the same name as previously specified.

Click Next to continue.

21. Specify the following and click Next to continue:

Type the location of the client's job results directory, or click Browse.

NOTES

The Agent uses the job results directory to store the client's backup and restore job results.

UNC paths are supported for Windows and Exchange Database 2007 iDataAgents with Cluster Continuous Replication (CCR), but cannot be specified on this screen. After the installation completes, you can change the Job Results path to a UNC path. For comprehensive information on UNC paths, see Using UNC Paths for Job Results Directory.

UNC paths are supported for job results directory by the Exchange Database iDataAgent 2007 and above when configured in Cluster Continuous Replicator environment. Also note that Windows iDataAgent is also supported when configured in this environment.

Client Group Selection

22. Select a Client Group from the list.

Click Next to continue.

NOTES

This screen will be displayed only if Client Groups are configured in the CommCell Console. For more information, see Client Computer Groups.

Features - SRM Windows File System Agent

Page 27 of 53

Page 28: Features - SRM Windows File System Agent · Overview - SRM Windows File System Agent zIntroduction zWhat is Supported zSupported Job Types for Data Collection {Analysis Job {Discovery

23. Select Download Pack(s) and Install to download and install the latest service packs and post packs from the software provider.

NOTES

Internet connectivity is required to download updates.

This step is applicable when installing on the first instance.

Updates are downloaded to the following directory: <software installation>/Base/Temp/DownloadedPacks. They are launched silently and installed automatically for the first instance.

Click Next to continue.

Verify Summary of Install Options

24. Verify the summary of selected options.

NOTES

The Summary on your screen should reflect the components you selected for install, and may look different from the example shown.

Click Next to continue or Back to change any of the options.

The install program now starts copying the software to the computer. This step may take several minutes to complete.

25. The System Reboot message may be displayed. If so, select one of the following:

Skip Reboot This option will be displayed if the install program finds any files belonging to other applications, that need to be replaced. As these files are not critical for this installation,

Features - SRM Windows File System Agent

Page 28 of 53

Page 29: Features - SRM Windows File System Agent · Overview - SRM Windows File System Agent zIntroduction zWhat is Supported zSupported Job Types for Data Collection {Analysis Job {Discovery

you may skip the reboot and continue the installation and reboot the computer at a later time.

Reboot Now If this option is displayed without the Skip Reboot option, the install program has found files required by the software that are in use and need to be replaced. If Reboot Now is displayed without the Skip Reboot option, reboot the computer at this point. The install program will automatically continue after the reboot.

Exit Setup If you want to exit the install program, click Exit Setup.

Schedule Automatic Update

26. If necessary, select this option to schedule an automatic installation of software updates.

NOTES

Install Updates Schedule allows automatic installation of the necessary software updates on the computer on a single or weekly basis. If you do not select this option, you can schedule these updates later from the CommCell Console.

To avoid conflict, do not schedule the automatic installation of software updates to occur at the same time as the automatic FTP downloading of software updates.

You may be prompted to reboot the computer before restarting services.

If a component has already been installed, this screen will not be displayed; instead, the installer will use the same option as previously specified.

Click Next to continue.

Install Remaining Cluster Nodes

27. To install/upgrade the software on the remaining nodes of the cluster, click Yes.

To complete the install for this node only, click No.

28. Select cluster nodes from the Preferred Nodes list and click the arrow button to move them to the Selected Nodes list.

NOTES

The list of Preferred Nodes displays all the nodes found in the cluster; from this list you

Features - SRM Windows File System Agent

Page 29 of 53

Page 30: Features - SRM Windows File System Agent · Overview - SRM Windows File System Agent zIntroduction zWhat is Supported zSupported Job Types for Data Collection {Analysis Job {Discovery

should only select cluster nodes configured to host this virtual server.

Do not select nodes that already have multiple instances installed. For more information, see Multi Instancing.

When you have completed your selections, click Next to continue.

29. Type the User Name and Password for the Domain Administrator account, so that the installer can perform the remote install/upgrade of the cluster nodes you selected in the previous step.

Click Next to continue.

30. The progress of the remote install for the cluster nodes is displayed; the install can be interrupted if necessary.

Click Stop to prevent installation to any nodes after the current ones complete.

Click Advanced Settings to specify any of the following:

Maximum number of nodes on which Setup can run simultaneously.

Time allocated for Setup to begin executing on each node, after which the install attempt will fail.

Time allocated for Setup to complete on each node, after which the install attempt will fail.

NOTES

If, during the remote install of a cluster node, setup fails to complete or is interrupted, you must perform a local install on that node. When you do, the install begins from where it left off, or from the beginning if necessary. For procedures, see Manually Installing the Software on a Passive Node.

31. Read the summary for remote installation to verify that all selected nodes were installed

Features - SRM Windows File System Agent

Page 30 of 53

Page 31: Features - SRM Windows File System Agent · Overview - SRM Windows File System Agent zIntroduction zWhat is Supported zSupported Job Types for Data Collection {Analysis Job {Discovery

successfully.

NOTES

If any node installation fails, you must manually install the software on that node once the current installation is complete. (See Manually Installing the Software on a Passive Node for step-by-step instructions.)

The message displayed on your screen will reflect the status of the selected nodes, and may look different from the example.

Click Next to continue.

Setup Complete

32. Click Next to continue.

NOTES

Schedules help ensure that the data protection operations for the Agent are automatically performed on a regular basis without user intervention. For more information, see Scheduling.

33. Setup displays the successfully installed components.

If any passive nodes were not available for installation, they will be listed in this screen. In a such a situation, you must manually install the passive node. (See Manually Installing the Software on a Passive Node for step-by-step instructions.)

NOTES

The Setup Complete message displayed on your screen will reflect the components you installed, and may look different from the example shown.

If you install a component with the CommCell Console open, you need to refresh the CommCell Console (F5) to see the new components.

Click Finish to close the install program.

The installation is now complete.

Post-Install Considerations

Features - SRM Windows File System Agent

Page 31 of 53

Page 32: Features - SRM Windows File System Agent · Overview - SRM Windows File System Agent zIntroduction zWhat is Supported zSupported Job Types for Data Collection {Analysis Job {Discovery

General Install post-release updates or Service Packs that may have been released after the release of the software. If you are installing a Service Pack, verify and ensure that it is the same version as the one installed in the CommServe Server. Alternatively, you can enable Automatic Updates for quick and easy installation of updates in the CommCell component.

Cluster If the passive node was not available while installing the software, you must manually install the software on the passive node now. (See Manually Installing the Software on a Passive Node for step-by-step instructions.)

Features - SRM Windows File System Agent

Page 32 of 53

Page 33: Features - SRM Windows File System Agent · Overview - SRM Windows File System Agent zIntroduction zWhat is Supported zSupported Job Types for Data Collection {Analysis Job {Discovery

Data Collection Topics | How To | Troubleshoot | Related Topics

Overview

Scheduling Data Collection jobs

Considerations

Best Practices

Overview

After installing the SRM Server, the SRM Agent software must be installed on your selected client computers before you can collect data from them. When data collection is performed, this information populates the SQL database on the SRM Server's repository with current statistics, for the purpose of generating summaries and reports.

When you configure data collection for a client, from the SRM node you have the options of choosing which Agent(s) to use (if more than one is available on the client), the type of data collection to be performed (determined by selecting either an Analysis or Discovery Job Type), a Schedule Policy, and a start date. You can exclude volumes and directories from the data collection process for Subclients filters. You can also balance the collection load across different subclients, each with a different schedule policy.

Data collection jobs run automatically according to the parameters you have selected, and will appear in the Job Controller as a scheduled job. The system can also be configured to generate advisories, a brief text message describing an actual or potential problem and the suggested corrective action.

Reports and SRM Summaries viewed through the console are generated from the data collected and stored on the SRM Server. Schedule your first reports to run after your first data collection jobs have completed. Note that data collection and Report Generation jobs are scheduled independently, at different times and intervals. Thus, you can, for example, collect data nightly, hourly, or on-demand, but generate reports only once per week if desired. For more information about summaries, see SRM Summaries. For more information about running and viewing reports, see Reports.

Scheduling Data Collection jobs

Data Collection jobs can be scheduled to regularly collect data at specified intervals. Data Collection jobs can be scheduled from the SRM agent level in the CommCell Browser. In addition, Analysis Data Collection jobs can be scheduled for the individual subclients at the subclient level. When the Data Collection job is scheduled the job will be displayed in the Job Controller. After the successful completion of the Data Collection job, the client information is gathered at the SRM Server and the job status is shown as completed in the Job Controller. For more information on scheduling, see Scheduling. For step-by-step instructions on scheduling a Data Collection job see Run/Schedule Data Collection.

Considerations Data Collection is not performed for mounted network drives, volumes, or directories. If you want to collect data for network file systems, install the appropriate SRM Agent on the local computer for thosefile systems.

SRM Exchange Agent based Analysis Data Collection job will report storage groups only if the storage groups are mounted.

For NAS Data Collection, all CIFS and NFS content will be included as content in the default subclient, unless some or all of it is specifically listed as content in a user-defined subclient.

For NAS Data Collection, if subclient SubB is child of subclient SubA meaning that SubB's paths are

Features - SRM Windows File System Agent

Page 33 of 53

Page 34: Features - SRM Windows File System Agent · Overview - SRM Windows File System Agent zIntroduction zWhat is Supported zSupported Job Types for Data Collection {Analysis Job {Discovery

contained in paths of SubA, then when collecting SubA none of the contained paths of SubB will be collected. Instead they will be collected by Data Collection of SubB.

For UNIX file systems, all mount points (comprised of a logical volume or partition) will be included as content in the default subclient, unless they are specifically listed as content in a user-defined subclient. Consider this example:

You have created a subclient named sub1.

You have defined a directory named /mount_points as contents for sub1.

Within /mount_points there are three mount points, mnt1, mnt2, and mnt3.

Data will not be collected on those three mount points as part of sub1; instead, they are part of the content of the default subclient.

To collect data on those mount points as part of sub1, you must specify each mount point, /mount_points/mnt1, /mount_points/mnt2, and /mount_points/mnt3, as content for sub1.

If you would like to configure the SRM Exchange Agent for cross-domain mailbox access for data collection purposes, this can be accomplished by creating the AdServerList key in the registry.

After adding, editing or removing a subclient, you must run an Analysis data collection job on all subclients associated with an agent for reports to reflect the changes.

For the SRM Agent for SharePoint only - ensure that all necessary SharePoint services are running and that the configuration and content databases are online; otherwise, installation may appear successful,but a subsequent Data Collection will fail.

Best Practices Oracle Consider the following configuration items before running data collection from the Oracle Agent:

Verify that Oracle databases are in OPEN status before running a data collection job.

Verify that the Oracle databases are running properly, and that there are no database-related memory issues.

Verify that the shared_pool_size parameter in the init<SID>.ora file is set to the maximum valid value so that SQL queries can run successfully for data collection.

Data collection by the appropriate file system SRM Agent must be scheduled to occur before data collection by the SRM Oracle Agent.

SharePoint "Usage Analysis" must be enabled in SharePoint for SRM to collect data about hits, for those reports that include this information. Refer to Microsoft SharePoint documentation for information about enabling "Usage Analysis".

Solaris Ensure that the NFS client specifies the soft option when mounting NFS shares, or else data collection for NFS data will hang whenever the NFS server is down or not accessible. Also, increase the value for the retrans and timeo options; this will compensate for the soft option limiting the number of retries that the client can attempt to access the NFS server.

Windows File System Activating Data Classification will decrease the amount of time required to perform an Analysis level data collection job for the SRM Windows File System Agent.

NAS Configure NAS filer (including NetApp vFiler, EMC Celerra CIFS Servers and Data Movers) with DNS server in a way that reverse DNS lookup (from NAS filer to SRM NAS proxy) is resolved. If that is not the case then CIFS connection or NFS mount from SRM NAS proxy to NAS filer will fail.

Back to Top

Features - SRM Windows File System Agent

Page 34 of 53

Page 35: Features - SRM Windows File System Agent · Overview - SRM Windows File System Agent zIntroduction zWhat is Supported zSupported Job Types for Data Collection {Analysis Job {Discovery

Data Collection - How To Topics | How To | Troubleshoot | Related Topics

Run/Schedule a Data Collection Job for an SRM Instance, Agent or Subclient

Required Capability: See Capabilities and Permitted Actions

To run/schedule a Data Collection job for an SRM instance, agent or subclient:

1. From the CommCell Browser, right-click the SRM instance, agent or subclient, and then click Data Collection from the short-cut menu.

2. From the Schedule Data Collection Job dialog box, select the agent for which you want to run the Data Collection job from the Agent list. (This option is not applicable at the SRM agent and subclient levels.)

3. Choose the Job Type. (This option is not applicable at the SRM subclient level.)

4. If you selected "Analysis" in the previous step, and if the agent has more than one subclient, click the name of the subclient you want from the Subclient list. (This option is not applicable at the SRM subclient level.)

5. Choose Schedule or Run Immediately from the Job Initiation area.

6. Configure any other options as appropriate.

7. Click OK.

If you have selected the Run Immediately option, you can track the progress of the job from the Job Controller window.

For more information on Scheduling, see Scheduling.

Features - SRM Windows File System Agent

Page 35 of 53

Page 36: Features - SRM Windows File System Agent · Overview - SRM Windows File System Agent zIntroduction zWhat is Supported zSupported Job Types for Data Collection {Analysis Job {Discovery

SRM Summaries Topics | How To | Related Topics

Overview

Accessing Summaries

SRM Exchange Agent

SRM NetWare Proxy Agent

SRM NAS Agent

SRM Oracle Agent

SRM SharePoint Agent

SRM SQL Agent

SRM UNIX File System Agent

SRM Windows File System Agent

Enterprise Viewer

Overview

When you select an SRM entity in the CommCell Console, its summary information appears in the main window. The summary information depends on the selected entity as follows:

SRM Agent level

Advisories: Advisory information including severity level, the time stamp, and a brief description is displayed. For more information, see Advisories.

Properties: For some of the agents physical information including name, state (enabled or disabled) last modification time and last analysis times, etc. are displayed.

Charts: Some of the agents also display unique charts that include statistics, tabular data, and images such as bar graphs. See Accessing Summaries section below.

SRM Subclient level

Charts: Each agent display unique charts that provide statistics, tabular data, and/or images such as bar graphs of all subclients within the specific Agent. See Accessing Summaries section below.

Default and user defined Subclient level

Properties: Physical Information including name, state (enabled or disabled) last modification time and last analysis times, etc. are displayed.

Charts: Each agent display unique charts that include statistics, tabular data, and images such as bar graphs and pie charts. See, Accessing Summaries section below.

Depending on the selection of Agent, summary on various levels are displayed like: Volumes, Shares, Devices, Pools, etc. For more information see, Accessing Summaries section below.

Accessing Summaries

While viewing summary, data rows in tables can be sorted by any one of the columns listed in that summary. A major information section can be expanded or closed by clicking the expand button. The following section describes the available summary types for each agent at different levels in the CommCell Console:

SRM Exchange Agent Agent - Summary information includes Properties and Advisories at the agent level.

Subclient level - Charts: Current Capacity by Exchange Subclient

Features - SRM Windows File System Agent

Page 36 of 53

Page 37: Features - SRM Windows File System Agent · Overview - SRM Windows File System Agent zIntroduction zWhat is Supported zSupported Job Types for Data Collection {Analysis Job {Discovery

For more information on the Report Name associated with the displayed charts, see SRM Exchange Agent Reports.

User defined or default Subclient level - Properties are included in summary information at this level.

Storage Groups level - Advisories: Advisory information including severity level, the time stamp, and a brief description is displayed. Charts displaying Current Capacity by Exchange Storage Group are also available in summary information.

Each storage group also display Properties including physical information like Name, Transaction Log, System Path, Circular Logging, etc.

Advisories: Advisory information including severity level, the time stamp, and a brief description is displayed. Charts displaying Storage Group Storage Usage History.

Each store also displays Properties including Name, Database Path, Mount status, warning quota, etc. Advisories: Advisory information including severity level, the time stamp, and a brief description is displayed. Unique charts that include statistics, tabular data, and images such as bar graphs on the basis of the type of database are displayed, e.g. for Mailbox Databases, the charts would be displayed on the basis of Mailbox Storage Database Usage History and Mailbox Distribution by Size however for Public Folder databases it would be Public Folder Database Storage Usage History and Public Folder Distribution by Size. The storage group level may display Physical devices if available.

For step-by-step instructions, see View Summaries.

SRM NetWare Proxy Agent Agent - Summary information includes Advisories at the agent level.

Subclient level - Charts: NetWare Volume Usage by Subclient

For more information on the Report Name associated with the displayed charts, see SRM NetWare Proxy Agent Reports.

User defined or default Subclient level - Properties and Charts including File Distribution by Size, File Distribution by Type, File Distribution by Access Time and File Distribution by Modification Time are available in summary information at this level.

Devices level - Charts: Storage Capacity per NetWare Device.

Each Device also displays Properties including physical information like Name, Sector Count, Sector Size, Capacity, etc. in addition to Charts displaying Storage Capacity per Partition. The device level may also display Physical devices if available.

Pools level - Advisories: Advisory information including severity level, the time stamp, and a brief description is displayed. Charts displaying Storage Pool Capacity are available in summary information.

Each pool also displays Properties including physical information like Name, Used Space, Free Space, Cost Category, etc.

Volumes level - Advisories: Advisory information including severity level, the time stamp, and a brief description is displayed. Charts displaying Storage Usage per NetWare Volume are available in summary information.

Each volume also displays Properties including physical information like Name, NDS Location, Status, Used Space, etc. Advisories: Advisory information including severity level, time stamp, and a brief description is also displayed. Unique charts that include statistics, tabular data, and images such as bar graphs on the basis of Usage History, File Distribution by Size, File Distribution by Type, File Distribution by Access Time, File Distribution by Modification Time are displayed. The volume level may also display Physical devices if available.

For step-by-step instructions, see View Summaries.

SRM NAS Agent Agent - Summary information includes Properties, Advisories and Charts such as NAS Filer Usage

Features - SRM Windows File System Agent

Page 37 of 53

Page 38: Features - SRM Windows File System Agent · Overview - SRM Windows File System Agent zIntroduction zWhat is Supported zSupported Job Types for Data Collection {Analysis Job {Discovery

History, File Distribution by Size, File Distribution by Access Time, File Distribution by Modification Time at the agent level.

Subclient level - Charts: File System Usage by Subclient

For more information on the Report Name associated with the displayed charts, see SRM NAS Agent Reports.

User defined or default Subclient level - Properties and Charts: File Distribution by Size, File Distribution by Access Time, File Distribution by Modification Time are included in summary information at this level.

Network Shares level - Advisories: Advisory information including severity level, the time stamp, and a brief description is displayed. Charts displaying NAS Usage Statistics are available in summary information.

Each Share also displays Properties including physical information like Path, Protocol, Free Space on Volume, etc. apart form Advisories.

Data Movers level - Advisories: Advisory information including severity level, the time stamp, and a brief description is displayed. Charts displaying NAS Usage Statistics and Data Mover Uptime Statistics are available in summary information. This level will only be visible for Celerra filers.

Each Data Mover has various severs that display different summary information. Summary includes - Properties including physical information like Name, EMC ID, Status, Type, etc. Advisories including severity level, the time stamp, and a brief description is displayed. Charts displaying Usage History, NAS Usage Statistics, File Distribution by Size, File Distribution by Access Time and File Distribution by Modification Time are available in summary information. Data Mover summary also includes the available CIFS Servers, Mount Points, Hostnames, and Network Shares.

File Systems level - Advisories: Advisory information including severity level, the time stamp, and a brief description is displayed. Charts displaying NAS Usage Statistics File Distribution by Size, File Distribution by Access Time and File Distribution by Modification Time are available in summary information.

Each File System also displays Properties including physical information like Name, EMC ID, Status, Type, etc. apart form Advisories and Charts at the File System level. Quota Trees and Auxiliary Information is also available as summary at this level, depending upon the availability.

Storage Pools level - Advisories: Advisory information including severity level, the time stamp, and a brief description is displayed. Charts displaying Storage Pool Capacity are available in summary information.

Each pool also displays Properties including physical information like Name, EMC ID, Type, Description, etc. Volumes, File Systems and SnapSure SavVol is also displayed as summary at this level depending on the availability.

Storage Systems level - Displays summary in tabular format showing Name, EMC ID, Status, Type, Model, Serial Number, Disk Count for the storage system.

Meta Volumes level - Advisories: Advisory information including severity level, the time stamp, and a brief description is displayed.

For step-by-step instructions, see View Summaries.

SRM Oracle Agent Agent - Summary information includes Properties, Advisories and Charts such as Storage Usage per Oracle Database at the agent level.

Subclient level - Charts: Storage Usage by Subclient

For more information on the Report Name associated with the displayed charts, see SRM Oracle Agent Reports.

User defined or default Subclient level - Properties and Charts including Storage Usage per Oracle Tablespace are available in summary information at this level.

Instances level - Advisories: Advisory information including severity level, the time stamp, and a brief

Features - SRM Windows File System Agent

Page 38 of 53

Page 39: Features - SRM Windows File System Agent · Overview - SRM Windows File System Agent zIntroduction zWhat is Supported zSupported Job Types for Data Collection {Analysis Job {Discovery

description is displayed. Charts displaying Storage Usage per Oracle Instance are available in summary information.

Each Instance also displays Properties including physical information like Name, Hostname, Startup Time, Redo Log Size, etc. as summary at this level.

Tablespaces level - Advisories: Advisory information including severity level, the time stamp, and a brief description is displayed. Charts displaying Storage Usage per Oracle Tablespace are available in summary information.

Users level - Advisories: Advisory information including severity level, the time stamp, and a brief description is displayed. Charts displaying Storage Usage per Oracle User are available in summary information.

For step-by-step instructions, see View Summaries.

SRM SharePoint Agent Agent - Summary information includes Advisories at the agent level.

Subclient level - Charts: Storage Utilization per Subclient

For more information on the Report Name associated with the displayed charts, see SRM SharePoint Agent Reports.

User defined or default Subclient level - Properties and Charts: Storage Utilization per Virtual Server are included in summary information at this level.

Virtual Servers - Advisories: Advisory information including level, the time stamp, and a brief description is displayed. Charts displaying Virtual Server Alias Usage and Storage Utilization and Site Count per Virtual Server are available in summary information.

For step-by-step instructions, see View Summaries.

SRM SQL Agent Agent - Summary information includes Advisories and Charts such as Current Utilization by SQL Server Instance at the agent level.

Subclient level - Charts: Current Utilization by Subclient

For more information on the Report Name associated with the displayed charts, see SRM SQL Server Agent Reports.

User defined or default Subclient level - Properties and Charts: Current Utilization by SQL Server Database is included in summary information at this level.

Instance level - Advisory information including severity level, the time stamp, and a brief description is displayed. Charts displaying Usage History are available in summary information.

Databases level - Advisory information including severity level, the time-stamp, and a brief description is displayed. Charts displaying Current Utilization by SQL Server Database are available in summary information.

Each database also displays Properties including physical information like Name, Owner, Creation Date, Status, etc. Unique charts that include statistics, tabular data, and images such as bar graphs on the basis of Usage History, Largest Table, Largest Indexes, Largest Files are displayed. The databases may also display Physical devices and Mirror Snapshots if available.

For step-by-step instructions, see View Summaries.

SRM UNIX File System Agent Agent - Summary information includes Advisories at the agent level.

Subclient level - Charts: File System Usage by Subclient. The chart displays details like Name, Average Tree Depth, Maximum Tree Depth, File Count, Directory Count, Average File Size, etc about the selected subclient.

For more information on the Report Name associated with the displayed charts, see SRM UNIX File System Agent Reports.

Features - SRM Windows File System Agent

Page 39 of 53

Page 40: Features - SRM Windows File System Agent · Overview - SRM Windows File System Agent zIntroduction zWhat is Supported zSupported Job Types for Data Collection {Analysis Job {Discovery

User defined or default Subclient level - Properties and Charts including File Distribution by Size, File Distribution by Type, File Distribution by Access Time, File Distribution by Modification Time are available in summary information at this level.

Volume Groups level - Summary information includes Advisories and Charts displaying Current Capacity by Volume Group at this level. The chart displays detail like Name, Volume Group Manager, Capacity, Allocated Space, Unallocated Space, Access Mode, Logical Volume Count, Physical Volume Count, Physical Extent Count for the selected volume group.

Each volume also displays Properties including physical information like Name, Volume Group Manager, Capacity, Allocated Space, etc. are displayed. Advisories: Advisory information including severity level, time stamp, and a brief description is also displayed. Unique charts that include statistics, tabular data, and images such as bar graphs on the basis of Logical Volume Distribution by Size are also displayed. The volume level may also display Physical Devices and Logical Volumes if available.

File Systems level - Advisories: Advisory information including severity level, the time stamp, and a brief description is displayed. Charts displaying Current File System Usage and File System Capacity are available in summary information.

The Current File System Usage chart displays detail like Name, Type, Average Tree Depth, Maximum Tree Depth, File Count, Directory Count, Average File Size, Maximum File Size, Average Directory Count and Sparse File Count for the selected volume group.

The File System Capacity chart displays detail like Name, Type, Mount Point, Used Space, Free Space, Capacity, Percent Used and Percent Free for the selected volume group.

Each File System also displays Properties including physical information like Name, Type, Mount Point, Used Space, etc. apart form Advisories and Charts including Usage History, File Distribution by Size, File Distribution by Type, File Distribution by Access Time, File Distribution by Modification Time are available in summary information at the this level. The file system level may also display Physical Devices if available.

Shares level - Summary information includes Advisories with severity level, the time stamp, and a brief description. The summary includes Name, Path and Used Space of the selected shares.

For step-by-step instructions, see View Summaries.

SRM Windows File System Agent Agent - Summary information includes Advisories at the agent level.

Subclient level - Charts: File System Usage by Subclient

For more information on the Report Name associated with the displayed charts, see SRM Windows File System Agent Reports.

User defined or default Subclient level - Properties and Charts including File Distribution by Size, File Distribution by Type, File Distribution by Access Time and File Distribution by Modification Time are available in summary information at this level.

Volume level - Summary information includes Advisories and Charts including Current file System Usage and File System Capacity at this level.

Shares level - Summary information includes Advisories with severity level, the time stamp, and a brief description.

For step-by-step instructions, see View Summaries.

Enterprise Viewer

The Enterprise Viewer displays the physical assets of SharePoint and NAS File Server Clients in a single location. Summaries can be viewed by expanding the nodes and clicking the assets displayed in the Enterprise Viewer.

Larger enterprises with many NAS File Servers will find it convenient that the Enterprise Viewer

Features - SRM Windows File System Agent

Page 40 of 53

Page 41: Features - SRM Windows File System Agent · Overview - SRM Windows File System Agent zIntroduction zWhat is Supported zSupported Job Types for Data Collection {Analysis Job {Discovery

displays all NAS assets in one place.

A SharePoint Farm can have multiple Web Servers and thus multiple Agents and Clients, unlike other SRM Clients which typically involve a single computer. Rather than searching the Client Manager for every involved Agent and Client, the Enterprise Viewer allows you to review all assets and Summary information for the entire SharePoint Farm in one place.

Back to Top

SRM Summaries - How To Topics | How To | Related Topics

View Summaries

Required Capability: See Capabilities and Permitted Actions

To view summaries:

1. From the CommCell Browser, select the SRM entity for which you want to view summaries.

2. The summary information associated with the selected entity will appear in the main window.

You may expand an entity to view the summary associated with the next level. Summary information is available for client, agent, subclient, volumes, shares, devices, etc. For more information on available summaries for each agent see, Accessing Summaries.

Features - SRM Windows File System Agent

Page 41 of 53

Page 42: Features - SRM Windows File System Agent · Overview - SRM Windows File System Agent zIntroduction zWhat is Supported zSupported Job Types for Data Collection {Analysis Job {Discovery

SRM Windows File System Agent Reports Topics | How To | Related Topics

The following table lists and describes the reports that are available for the SRM Windows File System Agent. For each report, the table also shows whether an Analysis level Data Collection Job is required for producing complete and accurate data.

For step-by-step instructions, see Run/Schedule a Report.

Report Name Description Is Analysis

level Data Collection Required?

Capacity by File System

Formatted space on the entire client (total, used, free), %used, %free space. Also, categorized by File System (Mount Point) - Formatted space (total, used, free), %used, %free space, and file system type. Quantities are presented as bytes/KB/MB/GB and as percentages. Use it to identify file systems that are nearly full and also application servers that require additional disk volumes.

No

Current Disk Availability

Availability of disks attached to clients, as a percentage. Use it to identify offline volumes; set Thresholds to alert administrators of disk failures.

No

Current Disk Defect Counts

Current defect counts (primary and grown) of each disk on the SRM clients. Use it to identify disks with excessive numbers of bad blocks; these may be in need of replacement. NOTE: defect counts are available only for individual disks with SCSI (or SCSI-FCP) interfaces.

IDE/ATAPI disks and RAID arrays do not report useful defect information.

No

Current File System Usage

Categorized by Partition - Directory Tree Depth (Average & Maximum), File Count (Average, Sparse, Compressed and Encrypted files), Directory Count, File Sizes (Average & Maximum), Archived Space Saved. Use it to analyze file system usage patterns and the space saved due to migration archiving by File Archiver for Windows on available capacity.

Yes

Current File System Usage by Subclient

Categorized by File System and Volume based on subclient usage - Directory Tree Depth (Average & Maximum), File Count (Average, Sparse, Compressed and Encrypted files), Directory Count, File Sizes (Average & Maximum), Archived Space Saved. Use it to analyze file system usage patterns and the space saved due to migration archiving by File Archiver for Windows on available capacity.

Yes

DataArchiver Return On Investment

For each Billable Entity, displays the disk space saved and the cost saved by using DataArchiver, as well as total file size, Archived file size, DataArchiver stub file size, and what the total cost of archiving would be without using DataArchiver. Use the information in this report to help calculate DataArchiver's return on investment.

No

Disk Assets Serial Number, Manufacturer, Model, Interface Type, No

Features - SRM Windows File System Agent

Page 42 of 53

Page 43: Features - SRM Windows File System Agent · Overview - SRM Windows File System Agent zIntroduction zWhat is Supported zSupported Job Types for Data Collection {Analysis Job {Discovery

Capacity, Allocated/Unallocated Space, Primary/Grown defect counts for all disk devices on each SRM client. Use filters to group disks by capacity, manufacturer, model, etc.

Disk Defect Count History

Primary, Grown, and Total disk defect counts (only direct SCSI). Tracks the primary (present at time of manufacture) and grown (accumulated since manufacture) defect counts of each disk over time. As disks age and mechanical components wear out, the grown defect list tends to grow. A rapid increase in grown defects often indicates that hardware failure is imminent. Use this report to identify disks that are likely to fail soon.

IDE/ATAPI disks and RAID arrays do not report useful defect information.

No

Exchange Personal Folders

All Exchange Personal folders are listed for each file system and each computer, their name, size, owner, owner group, as well as the dates created, modified, and accessed.

Yes

File Distribution by Access Time

For each file system and each computer, categorization of files based on their size and age (by last access time). Use it to identify file systems with many unused files; these are good candidates for migration archiving tools such as File Archiver for Windows.

Yes

File Distribution by Access Time by Subclient

For each file system and each computer, categorization of files per subclient based on their size and age (by last access time). Use it to identify file systems, on a per subclient basis, with many unused files; these are good candidates for migration archiving tools such as File Archiver for Windows.

Yes

File Distribution by Modification Time

For each file system and each computer, categorization of files based on their size and age (by modification time). Use it to identify file systems which should be backed up frequently (i.e., those with many recently modified files.)

Yes

File Distribution by Modification Time by Subclient

For each file system and each computer, categorization of files per subclient based on their size and age (by modification time). Use it to identify file systems, on a per subclient basis, which should be backed up frequently (i.e., those with many recently modified files.)

Yes

File Distribution by Size

Files in each file system by size. This information may be useful when tuning file system or RAID parameters (such as block size), or when planning for backups.

Yes

File Distribution by Size by Subclient

Files in each file system, per subclient, categorized by size. This information may be useful when tuning file system or RAID parameters (such as block size), or when planning for backups.

Yes

File Distribution by Type

Files in each file system by File Category. Use it to identify file systems that contain many multimedia, archive, or document files or applications (e.g., executables).

Yes

File Distribution by Type by Subclient

Files in each file system, per subclient, by File Category. Use it to identify file systems, on a per subclient basis, that contain many multimedia, archive, or document files or applications (e.g., executables).

Yes

File System Usage File System usage by files, directories, used space and % No

Features - SRM Windows File System Agent

Page 43 of 53

Page 44: Features - SRM Windows File System Agent · Overview - SRM Windows File System Agent zIntroduction zWhat is Supported zSupported Job Types for Data Collection {Analysis Job {Discovery

History used space over time. Use the optional Trending feature to predict future growth patterns for capacity planning.

File System Usage by User per Computer

File System usage by total, average, maximum file size by user per computer. Summarizes file system usage, highlighting the usage patterns of different users on a per-computer basis. Use this report to identify heavy disk consumers for capacity management and planning purposes.

Yes

File System Usage by User per File System

File System usage by total, average, maximum file size by user per file system. Summarizes file system usage, highlighting the usage patterns of different users on a per-file system basis. Use this report to identify heavy disk consumers for capacity management and planning purposes.

Yes

Files by Extension For the files per computer, each file extension that is used and the number of files that include each file extension. For the files with each extension as well as all the affected files, the total file size, average file size, and the size of the largest file are also provided.

Yes

FSRM Server Quotas Soft and hard disk limits created at the directory or volume level by the Files Server Resource Manager (FSRM). The amount of used disk space, the disk space soft limit, and quota type are displayed. Use this report to plan, monitor, and manage the allocation of disk space per volume or directory.

No

Group Quotas Soft and hard disk space limits per disk for each Windows File System User Group by computer. Also, the Windows File System User Groups who are in violation of the soft and hard disk space limits per disk. The amount of used disk space and the disk space soft limit are also displayed. Use this report to identify heavy disk consumers per Windows File System User Group to plan and manage the allocation of disk space.

No

Installed Software by Computer

Software installed on Windows File System clients in the SRM cell, including package name, vendor, and version. This report can be useful for troubleshooting installation or licensing problems.

No

Largest Files The 10 largest files for each file group and file system on Windows File System clients in the SRM cell. Use it to identify exceptionally large files for investigation and/or removal (e.g. crash dumps, large downloads).

If you want this report to display File Group information, run the data collection with the Data Classification Enabler deactivated before generating the report.

Yes

Least Recently Used Files

The 10 least recently used files for each file group and file system on Windows File System clients in the SRM cell, based on a combination of the last access (read) and modification (write) times. The least recently used files are good candidates for migration archiving tools such as File Archiver for Windows.

If you want this report to display File Group information, run the data

Yes

Features - SRM Windows File System Agent

Page 44 of 53

Page 45: Features - SRM Windows File System Agent · Overview - SRM Windows File System Agent zIntroduction zWhat is Supported zSupported Job Types for Data Collection {Analysis Job {Discovery

collection with the Data Classification Enabler deactivated before generating the report.

Oldest Files The 10 oldest files for each file group and file system on Windows File System clients in the SRM cell, based on the least recent creation times. "Old" files are likely to contain outdated information and may be good candidates for removal during disk cleanup.

Never remove files manually from the Windows system or Program Files directories; instead, use the Control Panel to remove unused components.

If you want this report to display File Group information, run the data collection with the Data Classification Enabler deactivated before generating the report.

Yes

Partition Capacity Partition capacity, disk and partition number, blocks, and disk partition type of each physical disk partition found on the SRM clients.

Use filters to group the available partitions by size (e.g., when configuring volume pools for tools such as Quick Recovery Agent) or partition type.

No

Prohibited Files Files of types commonly proscribed in corporate environments (MP3, wav, gif, jpeg, mpeg, and qt) per file system per computer. (Maximum of 500 will be reported.) The list of prohibited types is a configurable File Category for this agent. Use it to identify hidden caches of wasted disk space.

If you want this report to display File Group information, run the data collection with the Data Classification Enabler deactivated before generating the report.

Yes

Recent Software Installation Activity

Categorized by client, provides information about software recently installed on Windows File System clients in the SRM cell. The report can be filtered by activity date, and it displays package name, vendor, version, activity date, and whether the software was installed or uninstalled. This report can be useful for troubleshooting installation or un-installation problems.

No

Shares Characteristics of all file system shares of each SRM client. Improperly configured shares can compromise the security of your file servers; use it to locate any unauthorized or improperly configured shares.

Files on a disc mounted to your file server(s) are not reported.

The Used Space value is collected only during analysis data collection

No

Features - SRM Windows File System Agent

Page 45 of 53

Page 46: Features - SRM Windows File System Agent · Overview - SRM Windows File System Agent zIntroduction zWhat is Supported zSupported Job Types for Data Collection {Analysis Job {Discovery

Back to Top

SRM Windows File System Agent Reports - How To Topics | How To | Related Topics

Run/Schedule a Report

View Report Details

Run/Schedule a Report

Required Capability: Capabilities and Permitted Actions

To schedule a report:

1. In the CommCell Browser, expand Report Manager, right-click a report, and select Schedule Report.

2. In the Schedule Details dialog box, select a Report Name and Schedule and Start Time for the report.

3. To create a custom schedule for this report, click Edit, and enter the appropriate parameters in the Schedule Details dialog box.

4. If Predictive Trending is available for the report, you can optionally select Trending.

5. Click OK.

job. If this report is run on a discovery data collection job, the values of used space column would return zero.

Software Instances Provides the number of instances, the vendor, and the version for each software package installed on Windows File System clients in the SRM cell at the time of the report. Use this report to analyze application traffic at various times.

No

Total File System Usage By User

Total, average, maximum file size by individual user; aggregated for all clients on the SRM Server. Use it to identify the major consumers of storage for capacity management and planning purposes.

Yes

User Quotas Soft and hard disk space limits per disk for each Windows File System user by computer. Also, the Windows File System users who are in violation of the soft and hard disk space limits per disk. The amount of used disk space and the disk space soft limit are also displayed. Use this report to identify heavy disk consumers to plan and manage the allocation of disk space.

No

Only if you select the One Time Schedule Policy do you need to specify a Date and Time.

To run it immediately, accept the default start time.

Features - SRM Windows File System Agent

Page 46 of 53

Page 47: Features - SRM Windows File System Agent · Overview - SRM Windows File System Agent zIntroduction zWhat is Supported zSupported Job Types for Data Collection {Analysis Job {Discovery

View Report Details

Required Capability: Capabilities and Permitted Actions

To view details of a report:

1. In the CommCell Browser, expand Report Manager and select a report.

2. The Report History window displays the copies of that report which have been run.

3. Select a report, and click View.

4. At the prompt, enter the User Name and Password configured in Reporting Server Credentials for viewing reports. The report will be displayed in your web browser.

For help when viewing the report details in a browser, which are generated by Microsoft SQL Server Reporting Services, click the Help icon in the report window.

Features - SRM Windows File System Agent

Page 47 of 53

Page 48: Features - SRM Windows File System Agent · Overview - SRM Windows File System Agent zIntroduction zWhat is Supported zSupported Job Types for Data Collection {Analysis Job {Discovery

Admin Job History Topics | How To | Related Topics

The Admin Job History Filter dialog box allows you to view detailed, historical information about the following administration job types:

All

Data Aging

Export Media

Auxiliary Copy

Inventory

Disaster Recovery Backup

Data Verification

Offline Content Indexing

Erase Media

Erase Backup/Archived Data

Drive Validation

Drive Cleaning

Stamp Media

Install Updates

Download Updates

Magnetic Library Maintenance

SRM Reports

Information Management

Once chosen, your filter options are then displayed in the Admin Job History window. From this window you can view more detailed information such as the:

Details of the administration job.

Events of the administration job.

Log files of the administration job.

For information on Job Details displayed in the Job History, see Viewing Job Information.

Back to Top

Admin Job History - How To Topics | How To | Related Topics

View Admin Job History

View Job History Details

View the Events of a Job History

Viewing the Log Files of a Job History

View Admin Job History

Features - SRM Windows File System Agent

Page 48 of 53

Page 49: Features - SRM Windows File System Agent · Overview - SRM Windows File System Agent zIntroduction zWhat is Supported zSupported Job Types for Data Collection {Analysis Job {Discovery

Required Capability: See Capabilities and Permitted Actions

To view admin job history:

1. From the CommCell Browser, right-click the CommServe, click View, and then click Admin Job History.

2. From the Admin Job History Filter dialog box, select the filter options that you want to apply and click OK.

3. The Admin Job History dialog box displays with the specified filter options.

4. Click Close.

View Job History Details

Required Capability: See Capabilities and Permitted Actions

To view the details of a job history:

1. From the CommCell Browser, right-click the entity (e.g., subclient, client computer, etc.) whose job history you want to view, click View, and then click job history.

2. From the Job History Filter dialog box, select the filter options that you want to apply and click OK.

3. From the Data Management Job History window, right-click the job whose job details you want to view, and then click View Job Details.

4. The Job Details dialog box appears, displaying detailed job history in General, Details, Phase Details and Attempts tabs for the selected job.

5. Click OK.

View the Events of a Job History

Required Capability: See Capabilities and Permitted Actions

To view the events associated with a job:

1. From the CommCell Browser, right-click the entity (e.g., subclient, client computer, etc.) whose job history you want to view, click View, and then click Job History.

2. From the Job History Filter dialog box, select the filter options that you want to apply and click OK.

3. From the Data Management Job History window, right-click the job whose job details you want to view, and then click View Events.

4. The All Found Events window gets displayed. If no events where found for the back up, a message is displayed to that effect.

5. Click Close.

View the Log Files of a Job History

Required Capability: See Capabilities and Permitted Actions

To view the log files of a Job History:

If viewing the details of a job with a pending or failed status, the Reason for Job Delay field will contain an Error Code, which, if clicked, will launch the customer support website displaying troubleshooting article(s) related to the specific issue.

Features - SRM Windows File System Agent

Page 49 of 53

Page 50: Features - SRM Windows File System Agent · Overview - SRM Windows File System Agent zIntroduction zWhat is Supported zSupported Job Types for Data Collection {Analysis Job {Discovery

1. From the CommCell Browser, right-click the entity whose job history you want to view, and then click to view a job history.

2. From the job history filter window select the filter options, if any, that you want to apply, and then click OK.

3. From the job history window, right-click the job whose log files you want to view, and then click View Logs.

4. The contents of the log file related to the selected job history are displayed in the Log File for Job n window.

Features - SRM Windows File System Agent

Page 50 of 53

Page 51: Features - SRM Windows File System Agent · Overview - SRM Windows File System Agent zIntroduction zWhat is Supported zSupported Job Types for Data Collection {Analysis Job {Discovery

SRM Data Collection Job History Topics | How To | Related Topics

The Data Collection History Filter dialog box allows you view detailed, historical information about data collection jobs for the selected SRM entity. Data collection jobs run automatically according to the parameters you have selected, and appear in the Job Controller as a scheduled job. After the successful completion of the Data Collection job, the client information is gathered at the SRM Server and the job status is shown as completed in the Job Controller.

For information on Job Details displayed in the Job History, see Viewing Job Information.

Once chosen, your filter options are then displayed in the Data Collection Job History Window of the SRM entity. From this window you can view more detailed information such as:

Viewing the Events of a Job History

Viewing the Log Files of a Job History

SRM Data Collection Job History - How To Topics | How To | Related Topics

View Job History Details

View the Events of a Job History

View the Log Files of a Job History

View Job History Details

Required Capability: See Capabilities and Permitted Actions

To view the details of a job history:

1. From the CommCell Browser, right-click the entity (e.g., subclient, client computer, etc.) whose job history you want to view, click View, and then click job history.

2. From the Job History Filter dialog box, select the filter options that you want to apply and click OK.

3. From the Data Management Job History window, right-click the job whose job details you want to view, and then click View Job Details.

4. The Job Details dialog box appears, displaying detailed job history in General, Details, Phase Details and Attempts tabs for the selected job.

5. Click OK.

View the Events of a Job History

Required Capability: See Capabilities and Permitted Actions

To view the events associated with a job:

If viewing the details of a job with a pending or failed status, the Reason for Job Delay field will contain an Error Code, which, if clicked, will launch the customer support website displaying troubleshooting article(s) related to the specific issue.

Features - SRM Windows File System Agent

Page 51 of 53

Page 52: Features - SRM Windows File System Agent · Overview - SRM Windows File System Agent zIntroduction zWhat is Supported zSupported Job Types for Data Collection {Analysis Job {Discovery

1. From the CommCell Browser, right-click the entity (e.g., subclient, client computer, etc.) whose job history you want to view, click View, and then click Job History.

2. From the Job History Filter dialog box, select the filter options that you want to apply and click OK.

3. From the Data Management Job History window, right-click the job whose job details you want to view, and then click View Events.

4. The All Found Events window gets displayed. If no events where found for the back up, a message is displayed to that effect.

5. Click Close.

View the Log Files of a Job History

Required Capability: See Capabilities and Permitted Actions

To view the log files of a Job History:

1. From the CommCell Browser, right-click the entity whose job history you want to view, and then click to view a job history.

2. From the job history filter window select the filter options, if any, that you want to apply, and then click OK.

3. From the job history window, right-click the job whose log files you want to view, and then click View Logs.

4. The contents of the log file related to the selected job history are displayed in the Log File for Job n window.

Back to Top

Features - SRM Windows File System Agent

Page 52 of 53

Page 53: Features - SRM Windows File System Agent · Overview - SRM Windows File System Agent zIntroduction zWhat is Supported zSupported Job Types for Data Collection {Analysis Job {Discovery

Features - SRM Windows File System Agent

Page 53 of 53