FCCN – 3Com VCX Solution

3Com Confidential 0

FCCN – 3Com VCX Solution

December 15, 2005

Juan Muñoz

[email protected]

3Com Account Executive

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Agenda

>VCX Architecture

>VCX Applications

>VCX Integration

3Com Confidential 2

Name > Title

3Com Confidential

VCX Solution for IPP

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Design (CHANGE!!)

> VCX Multi-site with Local IP Messaging

> Porto Region:— XX Schools supporting yyyyy users

— Each School supports several Buildings and Branches

— Type A Branches: Remote (PSTN) Survivability

— Type B/C Branches and Buildings: Functional Survivability

> xxx Region:— 1 Regional Office with up to 200 branch offices (4,182 total users)

> yyyy Region:— 1 Regional Office with up to 200 branch offices (2,250 total users)

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IPP VCX Architecture

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3Com Confidential 5

Name > Title

3Com Confidential

VCX Architecture

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Key VCX Benefits

>Distributed Flexible Architecture

>Carrier-Based � Enterprise Solution

>Highly-Available / Scalable— Voice Boundary Routing

>Open-Standards / Extensible— SIP

>Convergence of voice and data— Applications focus

>Architecture drives significantly lower TCO— Centralized Application, Management and Provisioning— Customer managed migration

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EnterpriseIP Network

3Com VCX Architecture

PSTN

VCXIP TelephonyCall Server

Call RecordServer

Authentication& Routing

ServerIP Messaging

IPConferencing

IP Presence

IP Contact Center

SIP IPPhonesSIP Soft

Phones

FXO and FXS AnalogMedia Gateways T1/E1 PRI/QSIG/CAS

Digital Media GatewaysPBX Integration

Device

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SIP WiFiPhones

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Enterprise Management Suite,

Web Provisioning,& CDR Reporting

Legacy PBX

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VCX Voice Boundary Routing

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PSTN

Enterprise IP Network

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VCX Servers

>Enterprise Application Servers— x86-based servers

> More flexibility in terms of platform choices> IBM X-Series 306 or 346

— Linux> VCX Linux> More security with restricted applications and enabled an internal firewall

– an integrated, constantly-active firewall provides protection from network attacks– available secure socket connection to web-provisioning interface

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3Com VCX V7111 Analog Media Gateways

• (FXS) 4, 8, & 24 Channels

• (FXO) 4 & 8 Channels

3Com VCX V7122 Digital Media Gateways• (T1/E1/PRI/CAS) - 1,2,4,8 &16-span

VCX Media Gateways

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Phones – 3Com 3100,3101,3101-SPK,3102, 3103 phones

3rd Party Phones - as needed

3Com Network Jack3Com 4400 PWR Switch

VCX Components - Edge

Attendant Consoles – 3Com 3105, Complement Attendant Software

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VCX Security

> Network Security—Tipping Point Intrusion Prevention Systems

> System Security—Rugged Linux Operating System with security enhancements

—Use of Secure Shell (SSH) and SFTP only for access to the VCX system

> Authentication—All users authenticated for telephony, messaging, conferencing, web provisioning,

server access

—All SIP Invites are challenged and authenticated

—Passwords are encrypted

> Topology—VCX core components protected behind NAT applications

—3Com switches can detect 3Com phones, prevent others

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VCX Multi Site Redundancy

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Enterprise IP Network

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Moves,Add, Changes

Moves,Add, Changes

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Redundancy –Call Processor, Phones, and Gateways

PRIMARY

Real Time Replication

SECONDARY


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Alternate routes are found if the gateway is not found. CallProcessor continues to monitor the gateway.

Active calls stay live and do not get dropped. Phones switch over immediately for the next call. No loss of functionality after switchover to secondary

3Com phones work in survivability mode when there is multiple point of failure. Phones go to gateways directly if the call processors fail going into a limited support mode

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VCX Administrator Provisioning

>Admin is presented with an aggregate view of all sites>Broadest scope of COS/TOS objects is regional

— A single COS/TOS setting can be applied across a single region, but not across regions

— Provisioning system provides a new “Apply Regionally” capability

> When invoked, all affected entities in the region are automatically updated

— HQ and branch level COS/TOS settings are still possible

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VCX Management using EMS

> EMS2.0-Service Pack 1 provides incremental support for VCX 6.0 features, including new applications (Data Server, IP Messaging)

—Gateway MIBS supported

—No VOIP endpoint discovery

> New traps available in VCX6.0—System/Application (Call processor, IPM, Data Service) status

—Traps on registration/loss of registration of IPM, Gateways

—Traps for IP Messaging

> New VCX Management functionality—Support for remote first time setup of branch offices

—Status at a glance view of VCX components and applications

—Remote Configuration Management of VCX servers and Media Gateways

—Remote software upgrade for supported VCX components

—On demand Music on hold File transfers to Messaging servers

3Com Confidential 17

Name > Title

3Com Confidential

VCX Applications

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VCX IP Messaging

>All IP, SIP-based Architecture

>Provides High Availability Redundancy

>Highly Scalable Architecture

>Advantages of a Centralized Solution

>Robust Feature Set

>PBX Integration

>Migration PathIP T

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Call Control, Authentication, Presence, Location, Privacy,

Management

Convergence Center client

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Value of Enterprise-wide Applications

> Applications delivered consistently— Same interface for all users

> Applications delivered based on Class of Service— Voice Mail, Fax Mail, E-Mail, FMFM, notification, etc.

> Applications delivered based on groups— By location, department, first responder, etc.

— Auto attendants, directory search, distribution lists, etc.

> Voice Messaging possible and practical— Easier, less costly to manage, upgrade, and integrate

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VCX Voice Mail Features

> Voice Messaging— Send, review, reply, forward, annotate, forward, save, delete— Reply by sending a message or placing a call— Short cut keys to most used features— Non-subscriber coverage

> Multiple personal greetings— Normal, busy, extended absence, scheduled greetings

> Notification procedures> Auto-delivery to an e-mail account> Future delivery> Global and personal distribution lists> Virtual calling card> Personal auto-attendant> Delivery reports

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VCX Find Me Follow Me Features

office cell home

Voice MailVoice Mail

Incoming call

> VCX users can define who, how and when they can be reached— End user sets rules

— Caller ID key to level of access

> Intelligently screens calls — Improves likelihood important calls get through

— Increases one’s availability to critical callers

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3Com Convergence Center client

> Multi-OS> Click to call> Drag to join> Drag to transfer

3Com Convergence CenterIP VideoIP Video

IP MessagingIP Messaging

IP ConferencingIP ConferencingDocument sharingDocument sharing

Instant Message

Instant Message

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Management


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PresencePresence

IP TelephonyIP Telephony

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3Com IP Conferencing Module

> Audio conferencing

> Works with SIP-sets or VCX Gateways

> Scheduled or Meet Me audio conferences

> Automated Name Announcements at entry/exit of attendees

> Conference moderator with conference privileges

> Restricted or Public conferences

> Touch Tone controls for conference

> Runs on 3Com VCX Linux server— Supports up to 300 simultaneous sessions

— And, up to 150 participants in a single session.

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Management


Comprehensive audio and video conferencing server

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3Com IP Conferencing Module

>Video conferencing

>Works with H.263 video codecs

>Scheduled or Meet Me video conferences

>Runs on 3Com VCX Linux server— H.263 and number of video sessions limited by CPU/

memory

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Management


Comprehensive audio and video conferencing server


Name > Title

3Com Confidential

VCX Integration

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VCX/Legacy VCX Integration:

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PRI/QSIG

PRI

PSTN

PRI

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• Smooth Migration: Legacy PBX persists• Interconnection 3Com VCX-PBX through Q.Sig (or BRI or analog

lines)• Interconnection VCX Call Processors – Gateways via SIP• IP Trunking• Transparent to the users• New applications/functionalities for every user (bothVCX and PBX)

IP Cloud (SIP)

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Thank You

Documents

FCCN – 3Com VCX Solution