Overview

FAXCOM® Suite is the industry’s leading enterprise fax solution. Suite powers the world’s

largest and most complex faxing environments, delivering reliability, security, and flexibility for

organizations of all sizes. The most versatile fax solution in the industry, FAXCOM Suite can be

deployed and managed as a simple fax-to-email solution or can power complex, high-volume

production fax environments. As the most complete enterprise fax solution, Suite helps

organizations securely share documents, automate fax processes, enable compliance, and

reduce administrative and IT costs. Designed to be both scalable and flexible, Suite gives you

the power to build a solution that meets your needs today and can scale as your business

grows. FAXCOM Suite can automate time-intensive, manual, and paper-driven processes,

easily integrating into your mission-critical business applications, to reduce costs and increase

productivity. FAXCOM Suite is available using a cloud-service, an on-premises server, or hybrid

configuration for high-availability and disaster recovery. No matter the environment, Biscom

makes complex faxing simple and basic faxing rock-solid.

End User Experience

Suite provides a modern and intuitive user interface for faxing. Users can access Suite via web

client, desktop client, Microsoft Outlook/email add-on, and mobile apps. This accessibility and

ease of use increases adoption and reduces the need for training and support. Suite also

provides users with the ability to track delivery and receipt of faxes, manage failed faxes, and

archive faxes.

The Power of Suite

One of the key components of Suite is the power to separate fax traffic by business unit and/

or applications for easier management and reporting. Each group of separated traffic is

referred to as a Queue. FAXCOM Queues can connect to multiple fax servers for redundancy,

load balancing, and least-cost routing.

Benefits

Empower users across the

enterprise with a simple and

powerful desktop faxing

solution

Automate fax processes and

workflows improving speed,

quality, and compliance

Secure faxes with AES-256 bit

encryption in transit and at rest

Centralize the view and

management of enterprise fax

services

Reduce the overall spend on

faxing services

Eliminate the footprint of

faxing hardware (cloud)

Gain total control of faxing

services, security, and cost (on-

premises server)

Protect your faxing services

(hybrid configuration)

POWERING SCALABLE FAXING FOR THE ENTERPRISE

FAXCOM Suite

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registered trademarks of their respective companies.

www.biscom.com Email: info@biscom.com | Phone: 978.250.1800

Queues allow organizations to quickly configure virtual fax services

with unique fax numbers, users, and workflow interfaces. An

organization can create any number of Queues that can represent

different user groups, locations, functions, or systems. Queues

provide total isolation of fax traffic between different fax services.

The product’s architecture offers further segregation of fax traffic

as each Queue is an independent process, so Queues using the

same fax server can be installed in different data-centers, offices, or

geographies. For mission critical faxing, Queues can be created,

stopped, or updated without any impact on the system or other

Queues. This also allows organizations to easily update individual

servers by making it simple to shift traffic to other servers. This

powerful architecture is unmatched in the industry and drives the

largest production fax environments on the planet, critical parts of

the US government, and marquee healthcare organizations around

the country.

User Management

FAXCOM Suite makes it easier to manage fax users. Suite allows

organizations to configure and manage fax users in a number of

ways. Microsoft Active Directory allows organizations to directly

control users’ faxing privileges. Alternatively, Suite can use any

LDAP-supported service to provide access leveraging SharePoint

Groups. Whatever the environment, FAXCOM Suite can greatly

simplify managing fax users.

Deployment Options FAXCOM Suite has flexible deployment options to meet your

needs today and tomorrow:

On-premises with a fax server

Cloud service using our FAXCOM Anywhere cloud fax hosted

solution

Hybrid configuration using on-premises servers for lowest cost

and complete control while having the cloud to provide high-

availability and disaster recovery.

Core Functionality

Fax to email with integrations for Outlook, Gmail, and any

other email system

Send faxes from anywhere using email, Windows, web, or

mobile clients

Manage users with Active Directory or other LDAP solutions

Use SharePoint to send and receive faxes

Create virtual fax services tied to organizations, groups,

individuals, processes, or systems

Configure policies for inbound and outbound fax routing

Isolate different fax services for specific groups or individuals

Centralize the view of all fax services, servers, and email

gateways

Route faxes with included OCR/data extraction functionality

Split and merge multi-page faxes while tracking individual

faxes

Design unique custom cover-sheets for individuals, divisions,

or any group

Connect and fax using Multi-Function-Printers (MFPs)

Automate complex inbound and outbound workflows and

processes

Integrate with EMR (Centricity, Epic, Nautilus), ERP, CRM, and

billing systems

API and SDK for application integration and automation

High-Availability/Disaster Recovery configuration

Deploy via the cloud, on-premises, and hybrid configurations

LEARN MORE ABOUT FAXCOM SUITE

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