Fast Facts: Financial Exploitation of the Elderly

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    To: Fast Facts List

    Fast Facts: FINANCIAL EXPLOITATION OF THE

    ELDERLY

    By 2030, seniors will make up over one-sixth of the U.S. population. As our

    population grows older, it is essential to educate people about how to protect

    themselves from financial exploitation.

    FACT: The annual financial loss for victims of elder abuse is around $2.9 billion, which is

    a 12% increase from 2008, according to a2011 MetLife study of Elder Financial Abuse.

    FACT: The elderly are a target for financial abuse because they may be more likely to

    depend on others for help, have predictable patterns, and have little understanding of

    modern management of finances. Additionally, they often have accumulated

    savings.Persons over the age of 50 control over 70% of the nation's wealth, according to

    one survey.

    FACT: Men and women ofany race, economic level, or health statuscan become victims

    of elder financial abuse.

    Women are twice as likely to become victims

    Most victims are between the ages of 80 and 89

    Most victims live alone and require help with health issues and home maintenance

    FACT: The most common perpetrators of financial abuse are family members, who

    commit nearly75% of crimes.

    FACT:Signs of exploitationof the elderly include: unpaid bills, changes in banks or

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    attorneys, changes in spending patterns, missing property, unfamiliar signatures, and a

    lack of personal amenities.

    FACT: Many Roundtable member companies are coordinating to protect elderlycustomers from financial abuse. Examples include:

    Capital One has partnered with the Consumer Action advocacy group to create

    MoneyWi$e. MoneyWi$e is a national personal financial education program

    offering free materials and community-based training opportunities on various

    topics including elder fraud, identity theft, and money management. In Canada,

    Capital One partnered with SeniorBusters to raise awareness about the

    prevalence of elder abuse and fraud.

    City National Bank has published various materials regarding elder abuse. Such

    materials include a facts bulletin regarding the actions and consequences of elder

    abuse, examples of common identity theft methods, and what to look for when

    elder financial abuse is suspected.

    Comerica Bank provides publications on how to be aware of the signs of abuse

    and how the bank can help. They make an effort to partner with law enforcement

    to conduct community seminars open to all regarding various fraud topics. They

    have also created county taskforces to address the issues of elder abuse to

    provide a response plan for elder abuse and develop a network of contacts for the

    members.

    Fifth Third Bank conducts a program which informs and offers protection from

    elder financial abuse. Fifth Third works regularly to protect assets, prevent losses,

    and safeguard information through customer interaction. By getting to know their

    customers, they are able to watch out for unusual activities. They also pay close

    attention when seniors come into a banking center for service by observing if they

    have someone with them, noticing if they seem uneasy, and noting if the

    transaction is unusual in nature. They will then take immediate action to safeguard

    the customer.

    First Horizonis kicking off a program to prevent identity theft in their headquarters

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    city of Memphis. In partnership with the Memphis Police Department, County

    Sheriffs Office, and the District Attorney Generals Office, employees will make

    presentations at retirement communities and other groups regarding how to

    protect their finances. These presentations will also be made free to anyorganization interested in identity theft prevention.

    Regions Financial is providing communication and instructor led training to all

    associates focusing on elder financial abuse prevention. By September 30, 2012,

    every Regions associate will complete training on how to prevent, detect and

    report elder financial abuse. Regions has a long standing commitment to elder

    protection efforts. Since 2003, Regions has invested in the Senior Housing Crime

    Prevention Foundation, a nonprofit whose mission is to protect vulnerable seniors

    in housing facilities in various locations across our footprint and to provide ongoing

    crime prevention programs for senior housing residents.

    The Principal Financial Group has provided grants to support WesleyLife

    Community Services' Money Management programsince 2007. This no-cost

    program promotes independent living for low to moderate income older adults and

    persons with disabilities who are at risk of victimization because they cannot

    manage their own finances. WLCS-Money Management program curriculum was

    designed by AARP which provides training, evaluation and technical support.

    Nationally, this program helped 6,000 adults in 2010 with a 98% satisfaction with

    service rate.

    Wells Fargo has developed training and informational content for distribution. This

    includes periodic articles which are distributed via internal channels. Additionally,

    their Regulatory Affairs group has coordinated and hosted regional Elder Financial

    Abuse Symposiums in various cities around the country. This group will also

    conduct ongoing meetings with regulars such as FINRA, SEC and State, and is in

    regular contact with State APS.

    On June 14, Roundtable and BITS staff were guests of a White House symposium in

    recognition of World Elder Abuse Awareness Day. For the materials distributed by

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