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About Us
Fan Inc is a multi-disciplinary agency offering top end solutions for fan engagement through ticketing, social & digital media management and online marketing that allows brands to reach their true audience.
Whether you are an Artist, Festival, Venue or anything in between, Fan Inc provides an incredibly unique environment for your fans by strategically managing your ticketing, social media and marketing campaigns in unison to achieve the best results possible.
We pride ourselves in being able to manage and deliver on all aspects of online promotion and ticketing solutions for events, artists, and promoters throughout the UK, Europe, Australia and the Middle East, all tailored to your needs and goals.
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Ticketing Features & Services
Sell TicketsAnywhere &
HoweverYou Want
Help Create Effective
Campaign Strategies
MakePayments
Easier
TurnTicketing
Into A Viral Marketing Tool
Engage Your Fans Across
Every Channel
Service CustomersEnd-to-End
Standard Features
• Mobile Optimise
• E-Tickets / SMS Tickets
• Robust Scanning Solution
• Ticket Grouping
• Dashboard & Analytics
• Information Pages / Emails
• Custom Ticket Design
• Multiple Currencies - 28 presently
• Hierarchical Accounts
• Box Office System
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White Label Ticketing – Sell Tickets Anywhere
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INCREASE YOUR BRAND’S REACH YEAR-ON-YEAR
MAXIMISING YOUR MARKETING INPUT
MAXIMISING YOUR TICKETING REVENUE
Customize all traffic flows to
your site
Checkout in under 60
seconds
Integrated directly into
your web site
Entire process held within
your website
Track conversions with greater
accuracy
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Social Ticketing Features
We have developed and are continuing to develop a number of Social Ticketing Features to enable you to promote your event for no cost.
Group Ticket Sales
Checkout with Facebook
Social Incentives
Payment Plans Social
Promotional Codes
Facebook Box Office
Invite Manager Tool
Deposit Schemes
Merchandise Sales
Cross Promotion – Event Sales
MailChimp Integration
Custom Data Collection
Retargeting Integration
Customer Contact Strategy
Membership Programme
Coming soon.
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Group Ticketing
Fan Inc offers a superior ‘Group Ticketing’ solution designed to make ticketing a viral process.
Through our solution we have the ability to help you reach into the individual networks of each of your fans and grow your fan base organically.
• Powered through Social Recommendation
• Individuals actively push your brand to their peers
• Utilise a range of Group Incentives
• Adds huge value to the customer
• Gather more data than ever before
• Increased Brand engagement
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Group Ticketing – How it works
A Fan Creates A Group Fan Shares With Their Group of Friends
Group Members purchase tickets
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Payment Plans
We operate a flexible payment plan solution that is enabled via continuous collection authority (CCA) enabling the promoter to schedule payment plans for any term.
There is an auto-renewal function that means that plans can automatically renew for next years event / festival and average length of CCA payments in the UK is 42 months.
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Flexible Payments & Security
We partner with Stripe to enable our clients operate their own Merchant Account, which means you receive FULL Payment for your Ticket Sales Daily (7 days in arrears).
Alternatively payments can be taken via our Merchant Account and payment terms to be agreed.
• Daily Funds Settled = Positive Cashflow
• Fraud Detection & Prevention Tools
• Pro-active Chargeback Management with Chargeback.com
• Booking Protect - Reduced Refund Requests
• Event Protect - Event Cancellation Insurance
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Support Services
We know how stressful and complicated running a campaign can be. Our extensive support tools, backed up by industry professionals, do all the hard work so that you can focus on the other aspects of your campaign. As part of our service we provide:
AdditionalServices
Campaign Analysis
Flexible Ticket Fullfilment
High Volume Capacity
Entry Management
Extensive Customer Support
High Traffic, High Security
Customisable Ticket Shops
Custom Ad Campaigns
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Social Media Management & Marketing
Fan Inc also provides bespoke social and digital media management and online marketing services either as a standalone service or one that works in tandem with your ticketing campaigns.
By providing a 360 fan engagement solution that combines creative and strategic online management in addition to analysis of your campaigns, from both marketing amd ticketing perspectives, means that understanding and directly reaching your fans just became a lot easier.
Cohesive Brand Strategy& ‘On Brand’ Content Creation
Centralised Digital & Online Marketing
Engaging Direct-to-FanContent Marketing
Effective Email Marketing
Social Media Strategy & Management
Targeted Advertising
• Increase in Your ‘active’ Fan Base
• Increased Website Traffic
• Consistently Engaged Fans
• Increased Sales
• Increased ROI Across Social Media
• Free Up Your Marketing Budget
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Data Analysis
The live music industry as a whole, is an incredibly fragmented one and one of the biggest inefficiencies in the market stems from the lack of data available to any artist, manager, label, agent and promoter. One of our primary goals is to unite every possible data source available making deliverables actually quantifiable.
Having complete transparency over all your data means that finding ways to constantly engage with your fans becomes a much more organic and rewarding process. Below is a summary of what we can track, in real time for your campaign:
Social Media
What We Can Track For You
Paid Music Data
Web Analytics Ticketing &Merchandise Data
Streamed Media
