3. Agenda Today Ice Breaker What is Family Service? Why does
Family Service matter? Intro to Family Services Family Strengths,
Needs & Community Resources Family Partnership Agreements
Parent Engagement 3
4. Agenda Tomorrow Ice Breaker Family Literacy Family
Transitions Record Keeping & Reporting (Child Plus) Review Game
4
5. 5
6. 6
7. 7
8. Our goal is to support parents being the best parents they
can be Parents are childrens first teachers RFAs support parents by
connecting families to resources and promoting healthy
relationships between parents and children 8
9. Why does Family Service matter? 9
10. Head Start has positive, long-term affects for children
Head Start children are more likely to: Graduate from high school
Earn more money Go to college Be healthy Get jobs 10
11. Commit crimes Drop out of school Go to jail Repeat grades
Need disabilities services in school Invest in Us: Video 11 Head
Start children are less likely to:
12. By recruiting families and supporting parents, youre
directly helping children achieve these long-term benefits 12
13. What does an RFA do? 13
14. Identifies, recruits, and enrolls eligible
children/families for Head Start, Migrant Child Care, and K-12
Migrant Education. Explains to families the educational, health,
nutritional, and social benefits of the program and informs them of
their civil rights. Establishes contacts and connections with
public and private community agencies 14
15. Maintains informed of family patterns, needs and issues.
Serves as the primary liaison between families, the community and
other service agencies Serves as liaison between Center staff and
the family of a child with a suspected/diagnosed disability
throughout the process of identification and diagnosis of the
disability, local service planning, implementation and follow-up.
Develops/ updates community resource directory to provide for
families 15
16. Assist in the planning and implementation of local parent
governance activities. This includes attendance of its meetings,
ensuring that minutes are taken, notifying parents of the meetings,
and encouraging parental participation. Offer parents the
opportunity to engage in collaborative family partnership agreement
process. Provide appropriate translation/interpretation necessary
for effective communication. 16
17. 17 So What Does A Recruiter and Family Advocate Do? I am
here. to listen not to make miracles to help you discover what you
feel not to make the feelings go away to help you identify your
options not to decide for you what you want to do to help you
discover your own strength not to rescue you and leave you still
vulnerable to help you learn to choose not to make it uncessesary
for you to make difficult choices to provide support for change to
celebrate small accomplishments on a regular basis
18. What does an FCSS do? 18
19. Provide trainings & support for RFAs In person Webinars
Family service networking days Over the phone + computer Weekly go
to meetings Connect RFAs with resources Monitor files & ensure
we meet head start performance standards Help with questions
19
20. Sending you their weekly schedule + ask for yours Please
include hours + general activities you plan to do Example: Monday:
84, register families at center Tuesday: 84, AM: recruiting in Big
Lake, PM: home visits Wednesday: 106, AM: home visits, PM: parent
meeting Thursday: 106, recruiting in Elk River + St. Cloud Friday:
84, register families at center *For home visits please include
what family you will be visiting for safety purposes. 20
21. Because I said so? 21
22. 22 Head Start Act (Federal) Head Start Performance
Standards (Federal) MN Licensing Standards (State) Policies,
Procedures, & Responsibilities (Local) Integrated Service Plans
(Local) SOD's (Local) Forms & System s (Local)
23. Head Start Family & Community Partnerships Plan
PERFORMANCE STANDARD: Engage in a process of collaborative
partnership-building with parents. PERFORMANCE STANDARD: Take an
active role in community planning to encourage strong
communication, cooperation and the sharing of information among
agencies. 23
24. One of our most important goals is to engage families into
our program 24
25. What is Parent Engagement ? 25
26. ongoing, goal-directed relationships between staff and
families that are : mutual culturally responsive support what is
best for children and families both individually and collectively
26
27. 27 Parent, Family & Community Engagement Goals Families
have their basic needs met. Families have access to preventative
medical and dental care. Families feel good about their
social-emotional well-being. Parents are familiar with age
appropriate development. Families support and continue their childs
learning at home. Parents establish goal setting habits for
themselves and their family. Parents are empowered to support their
childrens learning throughout their lives. Families are active in
community life. Families are knowledgeable about community
resources available to them. Families advocate for themselves and
their children
28. Can we do all this without forms and tools? 28
29. Form vs. Tool Form: Must be completed because it helps our
program meet a performance standard to ensure we are providing the
best possible services for families Tool: Exists to help make your
job easier, use them if you find them helpful 29
30. Cumulative Forms List Family Engagement Survey Family
Services Information Form Transition Forms Community Partnership
Agreement Family Partnership Agreement Head Start Parent Committee
Meeting Planning TVOC Head Start Parent/Guardian Rights &
Responsibilities Volunteer Opportunities and Special Skills 30
31. Cumulative Tools List Family Contact Record Change in
Family Status Family Referral Record Family Service Log Parent
Committee Sample Agenda & Minutes Service Referral Parent
Friendly Goal Forms 31
32. What are five of the main crops harvested by migrant farm
workers in Minnesota? 32
33. Sugar beets, corn, peas, potatoes, apples 33
34. Community Partnership Agreement Resources for Families
Family Engagement Survey Family Services Information Form Volunteer
Opportunities and Special Skills Family Contact Record Service
Referral 34
35. 35 Community Partnership Agreement
36. Resources for Families Small Community Resource Directories
Large Community Resource Directories Texas Service Area Numbers
DVDs, CDs CDA/GED scholarship GED books, Testing Vouchers Materials
for learning English (ingles sin Barrera's) Online Resources Others
ideas? What do you have at your center? 36
37. Family Engagement Survey 37
38. 38 Family Services Information Form
39. 39 Volunteer Opportunities and Special Skills
40. 40 Family Contact Record
41. 41 Service Referral
42. Video & Stretches Colbert Video part 1
http://thecolbertreport.cc.com/videos/nlmfgk/arturo- rodriguez
42
43. Video http://www.acf.hhs.gov/programs/ohs/about/history-
of-head-start 43
44. What year did Tri Valley Opportunity Council, Inc., begin
offering Migrant and Seasonal Head Start? 44
45. 1966 45
46. 46
47. Create a collage including at least one picture and one
word that represents something you want to happen within the next
year. 47
48. Family Partnership Agreement Guidance Family Partnership
Agreement Expectations Family Partnership Agreements & Goal
Setting Family Goal Cards Family Progress & Planning 48
49. Family Partnership Agreement Guidance Head Start is unique
from other early childhood programs due to the involvement of
parents. One way we do this is by helping parents meet their goals.
This is a performance standard the government gives all Head Start
programs. 49
50. Goal must come from parents, not RFA If parents have
multiple goals, encourage them to choose one to focus on first The
main focus of working with families is not just the achievement of
identified goals. Rather, its about the process of building
relationships setting goals working on steps toward realizing goals
50
51. RFA should initiate FPA within one month of the first day
child attends center Example: Childs first day = June 15 FPA should
be initiated by July 15 In an ideal world all families would have a
FPA. However, we understand some families move away or leave
program before RFAs can initiate them Form will not be sent home or
done over the phone. 51
52. All communication regarding family partnership agreements
must be entered into ChildPlus If its not in ChildPlus it doesnt
exist to me. Monthly reports are ran on the number of family
partnership agreements each center has done called MBOs (Manage By
Outcomes Report) 52
53. 53
54. 54 The RFA will allow the family to choose which parent
friendly family partnership agreement they would like to fill out
The family will fill out the form The RFA will scan the form with
their portable scanner The RFA will leave the original with the
family The RFA will use the information to complete the family
partnership agreement in Child Plus
55. Parent friendly documents 55
56. SMART Goals 56
57. SMART Goals 57
58. Talking to parents about goals Listen Praise, show
appreciation, affirm Ask general, open ended questions Language is
important. What dreams do you have for your family? What hopes do
you have for your child in the future? Something we ask everyone
about is Tell me more about 58
59. 59
60. Take your collage off the wall Pair up with a RFA from a
different center Decide who will be RFA and who will be parent
first Use collage and parent friendly documents Switch 60
61. Family Goal Cards Goal cards, wheel and scale Tools to help
parents find an area in which theyd like to set a goal Helpful if
you arent able to do collage activity at center or if the parents
have multiple goals 61
63. Family Progress & Planning Family Progress &
Planning (FPP) is a way for key staff to share relevant information
about children and families Key staff will complete a minimum of
two FPP while families are enrolled: 1) Within first 30 days child
is enrolled 2) Determined by center, but before family leaves 3)
Crisis situation 63
64. RFAs role in Family Progress & Planning It is the
Recruiter & Family Advocates responsibility to share relevant
family information with the group. Portfolio information Family
Files Attendance Follow-up information Change in Family Status
Family Goal Setting and progress towards goals Family needs and
progress in meeting those needs-food, clothing, housing
Transportation issues Home issues that may be affecting childs
behavior 64
65. Keep confidentiality in mind Only share information that is
necessary for staff to know in their work with the child/family.
65
66. 66
67. Pop Quiz Who is this 67
68. Jason Carlson CEO- Operations Officer for Tri-Valley
Opportunity Council 68
70. Confidentialit y 70
http://www.youtube.com/watch?v=oKGtJE84wIQ
71. Confidential information is always accessible to The Center
Manager Head Start, Child and Family Programs Director Specific
parent or guardian. 71
72. When necessary to complete job functions, confidential
information is accessible to: The Nurse The Recruiter and Family
Advocate The Childs Primary Caregiver Administrative staff
responsible for monitoring and providing technical assistance Other
staff designated by the Center Manager Government officials, their
representatives and auditors responsible for certifying compliance
to regulations. 72
73. Staff must obtain written permission from parents in order
to release and/or exchange child and family information. Staff can
only exchange information that Tri- Valley creates (i.e. Tri-Valley
forms). Staff cannot forward reports from other agencies such as
doctor reports, IEPs not written by Tri- Valley, etc. Child or
family issues will only be discussed with appropriate staff as
determined by each particular circumstance. This should not be done
with other adults in the classroom or on the playground. 73
74. Why do we do parent meetings? 74
75. Staff and parents can connect Parents learn whats happening
at center Provide training/educational information for parents
Interact with kids Parent/Child Activities *Bonus: Helps with
in-kind 75
76. 76
77. Required Parent Trainings Child Development Dental Health
& Mental Health Parent Rights & Responsibilities Child
Protection & Mandated Reporting Head Start Program &
Services Nutrition Pedestrian & Vehicle Safety 77
78. What needs to happen at Parent Meeting Elect Policy Council
Representative/ Alternate Vote on how to spend Parent Involvement
Funds (Center Managers should share with them the amount that is in
your Region XII HS and Region XII EHS ledgers for parent
involvement). Parent involvement money should be spent on
trainings, not entertainment. In-kind training (what it is, your
center goal, what parents can do for in-kind) 78
80. Parent meeting ideas Share! What fun parent meetings has
your center done? What new ideas do you have? 80
81. Policy Council Group of parents who approve all our
policies, all employees we hire/let go, give input on how to run
our programs One representative and one alternate per center
Representatives are elected at first parent meeting ** RFAs
responsibility for policy council process- Talk to parents about PC
during registration, give out info on what PC is, call parents to
see whos interested &make ballots. Refer to VOSS form for
parents checking that category *Call Dawn in AO if you would like
for her to come talk about policy council at your first parent
meeting 81
82. Pop Quiz Who is this & what is her title? 82
83. Laurie Coleman Title: Head Start, Child & Family
Programs Director 83
84. 84
85. Homework: think of a song that represents how you feel,
think, or represents you as a person 85
86. Day 2: Family Service Training 86
87. 87
88. Agenda Father Involvement Record Keeping & Reporting
(Child Plus) 88
89. 89
90. Father Involvement 90 RFAs should support both parents
involvement in the care and education of their children RFAs should
facilitate more children growing up with responsible, committed
fathers Daddy cheerleader-
https://www.youtube.com/watch?v=hTIzjVxvV2U Dad & Daughter-
https://www.youtube.com/watch?v=dxZu-6jewL4 Kids benefit from
having positive relationships with both parents in their life.
91. 91 Positive father involvement leads to increased cognitive
capacities for children Higher scores on standardized tests Higher
verbal skills Increased competence in math for girlsKyle Pruett,
Fatherneed, 2000
92. Positive father involvement benefits men and women 92 Men
gain greater emotional literacy Men gain greater ability to care
& nurture Men demonstrate higher civic engagement Mother-child
attachment increases
93. 93
94. Pop Quiz Who is this & what is her title? 94
95. Melody Hedden Family & Community Service Manager
95
96. Pop Quiz Who are they& what is their title? 96
97. Family Community Services Specialists Leonela Trigueros
Diana Martinez Randall 97
98. Child/Family Portfolios What is it? The Individualizing
Portfolio System is a collection of work samples, anecdotal notes
and other documentation (forms) to show the child & familys
progress throughout the program The Child/Family Portfolio will
encompass each service area: Early Childhood, Health and Family
Services. What are RFAs responsible for? collecting the following
and placing in the child/familys portfolio at the end of the
program: Copy of Family Goal Setting Form Copy of Family Support
Survey Copy of the C.O.E., if applicable Copy of the Out of the
Program Transition Form Other information regarding Family Services
98
99. Family Service Log Family Referral Record & Service
Referral Form Family File Contents Child Abuse & Neglect Data
Entry (Child Plus) instructions 99
100. 100 Family Service Log
101. Service Referral 101
102. Family Referral Record 102
103. 103 Family File Contents
104. Colbert Video Part 3 104
105. 105
106. For each family RFAs must enter: 1. Case notes (include
attendance follow-ups) At least 2 contacts with each family per
month 2. Family Partnership Agreements/Goals 3. Family Progress
& Planning Notes 4. Transitions If its not in ChildPlus, it
doesnt exist to me. 106
107. Case notes should tell familys story in Head Start
Example: registration selection family partnership agreement
follow-up parent meetings notices parent meeting attendance
referrals family progress and planning attendance follow-up
transition Not just: registration family partnership agreement
transition Family & Community Service Specialists monitor to
make sure routine contacts, follow-ups and referrals are
documented, not just107
108. ChildPlus Agenda User Guide Event vs. Action Entry Express
Professional/Neutral Case Notes Reports Log In and Practice
108
109. User Guide Please refer to your ChildPlus User Guide for
Family Services for step-by-step instructions for accessing
different information on ChildPlus. 109
110. Event vs. Action Event: contact with the family or new
info about the family Examples: family partnership agreement,
routine contact, attendance follow-up, etc. Action: records
follow-up related to an event Examples: following up on goals,
making a referral 110
111. Entry Express Entry Express lets you to enter one event
for multiple families. Examples: registration, sending notices to
parents, parent meetings, etc. Reminder: The entry will say the
same thing for every family you select for it, so be sure the
information is accurate for each family. If you realize a mistake
was made after you submitted the entry, you will have to
individually correct it on each familys event page. 111
112. Professional/Neutral Case Notes All contacts with the
families should be documented in ChildPlus. Information documented
should be professional and neutral, only giving facts (no gossip or
hear-say)that you obtained from the family or observed in the
process. 112
113. Reports ChildPlus Report 4003 Management Report Family
Services Action Status ChildPlus Report 4010 Master List of
Families ChildPlus Report 4110 Family Service History ChildPlus
Report 2025 Enrollment Priority Listing Instructions 113
114. Get out your laptops! 114
115. Log in and practice Log in with your normal username +
password Services Change who appears on this list sample program
sample agency sample site sample classrooms All status
Group-nothing checked Find Select a child Click on Family Services
115
116. Enter an event documenting your partners family
partnership agreement Enter an action re. your partners family
partnership agreement Entry express for parent meeting notice going
home Enter a referrals showing you followed up 116
117. Enter a referrals showing you followed up ChildPlus Report
4003 Management Report Family Services Action Status 117
118. Accessing Resources 118
119. Logging In to Teaming https://teaming.tvoc.org Same user
ID + password as your computer 119
120. Accessing the Head Start team Click on My Teams and then
select Head Start 120
121. Accessing Resources You can access different resources
available on Teaming by scrolling up and down the menu on the
left-hand side of the screen. 121
122. Files vs. Wiki For the most part, files are printable
documents that have been uploaded onto the system. 122 Wiki
contains links to websites as well as attachments that contain
documents.
123. Files Make sure you have the file folder expanded and
select English or Spanish. Then documents that have been uploaded
will show up on the main screen. Select the Title you wish to view.
This will bring you to another screen; click on the title link (in
blue) to view the document. The document will open in another
screen. 123
124. Wiki You can access resources through the Wiki by either
selecting the topic from the side bar options or the options in the
light blue area labeled Wiki Topics: Select the Topic you want,
then a list of resources will appear. Click on the title you wish
to view, this will bring you to another screen 124
125. Wiki Then click on the link, and the website will open in
another window. 125
126. Pointers and Practice If you see a in front of a File or
Wiki, make sure you click on it so that it looks like this . This
will give you full access to the files or wikis that have been
added. If you click on a file and nothing shows up, it may mean you
need to click on the arrow and expand access. Practice 126
127. 127
128. Grow and Learn with Family Services Fill out the What I
learned for each question Give your feedback on the bottom of the
form Turn in the form before you leave 128