FALL 2017 EDUCATION CALENDAR

www.gcnkaa.org

The Greater Cincinnati Northern Kentucky Apartment Association is launching its Fall 2017

Education Calendar. There will be eight seminars in addition to three NAAEI credential courses.

Please visit www.gcnkaa.org for complete schedule, pricing and online registration.

NAAEI Credential CoursesEarning a credential demonstrates your commitment to your career and gives you

valuable insights and real-world skills you can use on the job. Credentials also validate

your knowledge and skills, enhance your credibility, boost your confidence and earn you

respect among clients and peers.

NAAEI’s professional designations are a recognized and respected mark of excellence throughout the

industry. Each course has been carefully crafted and tailored to meet the changing needs of today’s

multifamily housing professional. Education offerings undergo intensive annual reviews and are revised

as standards change and expand, and then offered to our members locally. Browse the credentials

available inside this catalogue to find the one you want to earn.

See www.gcnkaa.org for more information.

NAAEI CREDENTIAL COURSES

Go to www.gcnkaa.org or email heather@gcnkaa.org for full schedule and to register for any of the credential courses.

Certified Apartment Manager (CAM)Start Date: August 10, 2017Member Pricing $800, Non-member pricing $1600(includes continental breakfast and box lunch)

Earning your CAM credential gives you the knowledge to increase your community’s net operating income. Whether you’re new to apartment management or a long-time property manager, you’ll enhance your skills, knowledge, and ability to effectively manage an apartment community and achieve its owners’ investment goals.

Certified Apartment Portfolio Supervisor (CAPS)Start Date: November 7, 2017Pricing $850 - discounted from regular member price of $995 and Non-member price of $1990(includes continental breakfast and box lunch)

This program’s curriculum emphasizes recruiting, retaining and engaging high-performing employees. You’ll also learn how to analyze and report property and portfolio financial results, conduct due diligence and community takeovers and oversee management agreements.

Certificate for Apartment Maintenance Technicians (CAMT)Start Date: September 7, 2017Member Pricing $850, Non-member pricing $1700 (includes continental breakfast and box lunch)

Maintenance expenses are the single largest controllable element in any operating budget. This course acts as an introduction for new maintenance professionals or as a refresher for the veteran employee, teaching what it takes to run a cost-effective maintenance program. Technical Courses: Electrical Maintenance Repair. Plumbing Maintenance and Repair. Heating. Ventilation and Air Conditioning (HVAC) Maintenance and Repair. Appliance Maintenance and Repair. Interior and Exterior Maintenance and Repair.

Sponsored By

Sponsored By

Sponsored By

EPA 608 Universal Training and Exam Thursday, August 31 10:00 am – 4:00 pmMember Pricing $110 includes box lunch Sponsored by: Prodigy Properties

Section 608 of the Federal Clean Air Act requires that all persons who maintain, service, repair, or dispose of appliances that contain regulated refrigerants be certified in proper refrigerant handling techniques. This course is intended to prepare technicians for the certification test. There are four categories of technician certification – Type I, Type II, Type III, and Universal. The test will contain four sections and the technician must achieve a minimum passing score of 70 percent in each section in which they are to be certified. A passing score must be obtained on Section A (general questions) to receive any certification. Type I, II, and III certification will be obtained upon passing each of those sections of the test and Universal Certification requires passing all sections of the exam. Early registration (Friday, July 28th) is required in order to distribute the Preparatory Manual and practice exam links. Students must review and study the manual prior to the classroom date. A review will be conducted the day of the exam and the test be administered.

Apartments 101: An Orientation to Property Management (4 CECs) Thursday, September 14 9:00 am – 1:00 pmLed by Windy Stone, DBC Real Estate Management; Member Pricing $60 Sponsored by: Miller Valentine Group

Learn about the career paths in the multifamily housing industry. Discuss the aspects of the industry including sales, customer service, follow up, marketing, fair housing, and other legal issues. How service affects sales including the proper way to show a rental unit and the community grounds, move-in ready and preventive maintenance and service requests. This class will also discuss the importance of representing your company properly, knowing your product, promoting your product and pricing your product.

Substance Abuse Prevention (2 CECs) (Lunch n Learn) Thursday, October 19 11:00 am – 1:00 pmLed by Nicole Schiesler, Director of Coalition Strategies, PreventionFIRST; Tom Synan, Chief of Police, Village of Newtown, OH; Steve Walkenhorst, The Health Experiences; and Craig Davidson, Hamilton County Public Health; Member Pricing $35 Sponsored by: HD Supply Multifamly Solutions

A heroin epidemic has shattered families and frayed the fabric of communities in the Greater Cincinnati region. This seminar will include speakers from Prevention, Treatment, Supply Reduction, and Harm Reduction who will speak to the problem, solutions, and a Call to Action for participants.

Disaster Preparedness (3 CECs) Thursday, October 26 1:00 pm – 4:00 pmLed by Dan Pike, Vice President, Assured Partners with other presenters being Bob Kohlman, Vice President, BRG Apartments; Charles Tassell, Director of Government Affairs, GCNKAA and National Real Estate Investors Association; and Chief Fred Prather, Cincinnati Fire Department; Member Pricing $40 Sponsored by: Assured Partners

General disaster preparedness including having a plan and procedure in place to ensure residents are safe, have a place to move, and how to secure both resident belongings and the building structure. Types of disasters and causes, including fire, weather, health, and biohazards. How to assess risk and plan accordingly. Learn from experienced managers what has worked and what has not worked in various disasters. Working with residents, your own team, vendors, government officials, insurance companies, and the press when a disaster occurs.

It’s Not Fair! (3 CECs) Monday, November 6 9:00 am – 12:00 pmLed by Rich George, NOI Coach; Member Pricing $69 Sponsored by: Wilmar

In this Fair Housing program, Rich George the NOI Coach will cover the basics of Fair Housing for all levels of the Multi-Family Industry. The course content will help the learner understand what issues, questions, comments and requests could be governed by fair housing guidelines. You will learn:

• How historical events shaped current housing laws and amendments• Definitions of the seven federally protected classes• Additional protected classes to be aware of• When to accommodate individuals with specific needs and requests• Management practices that help avoid lawsuits

• Fair Housing compliance in advertising• Your personal involvement and accountability• How to apply Fair Housing knowledge to how you do business today• Current examples and case studies• Ten Commandments of Fair Housing

Financial Bootcamp (3 CECs) Tuesday, November 28 9:00 am – 12:00 pm Led by Dave Lockard, Senior VP of CBRE, Inc.; Member Pricing $69 Sponsored by: Apartments.com

This half-day workshop has been designed by NAA to provide participants with an opportunity to refresh and sharpen their math skills in preparation for taking the CAM or CAPS Credential Program.

FALL 2017 STAND-ALONE SEMINARS

Except as noted, classes to be offered at the Kenwood Executive Center, 7265 Kenwood Road, Cincinnati, OH 45236

Thank you to Carrara Restoration, Construction & Cleaning who serves as our door prize sponsor providing gift bags as door prizes for our designation programs and seminars.

Greater Cincinnati Northern Kentucky Apartment Association Kenwood Executive Center

7265 Kenwood Road, Suite 100, Cincinnati, OH 45236P: 513-407-8612 F: 513-407-7868 www.gcnkaa.org

with VICKI SHARPSeptember 20, 2017#GCNKAAeducation/seminarslam

I Can’t Compete with THAT! Yes, You Can! Led by National Speaker, Vicki Sharp

9 am – 12 pm (3 CECs)Member Pricing $69 (Continental Breakfast Included)

This session will discuss how to compete with the new construction communities in your area. Attendees will get a great list of cost effective upgrades to consider for their apartment homes and common areas. Discuss how to use your market survey to decide if upgrades are warranted. Then talk about what upgrades to do for the best bang for your buck. Next, attendees will learn how to sell the idea to the owner, and how to market upgraded apartment homes against the new construction. We will even share ideas on how to get residents to pay for them! This session includes some great Property Management Finance 101, and attendees will walk away with the financial knowledge to use for all upgrades.

The Pointy End of the Spear, A Lesson in Leadership Led by National Speaker, Vicki Sharp

1:30 pm – 4:30 pm (3 CECs)Member Pricing $69

Being a leader is much more than being the “Boss”. This session is geared to the community and regional manager, as well as those who want to move into a leadership role. It is also very good for the local owner whose employees report directly to them. There will be a quick discussion about the differences between a “Boss”, and a “Leader”. Then, we will demonstrate why leadership works better. Millennial employees provide unique skills, but bring unique challenges. We will chat about their hot buttons and how to get the most from them in the workplace. Lastly, we will talk about reprimands and rewards that work. Attendees will leave with a list of ideas for individual and team motivation.

REGISTRATION INFORMATION

Name: ______________________________________________________________

Company: ___________________________________________________________

Community: _________________________________________________________

Phone: ______________________________________________________________

Email: ______________________________________________________________

Seminar (specify): ____________________________________________________

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Please return to:

Greater Cincinnati Northern Kentucky Apartment Association Kenwood Executive Center

7265 Kenwood Road, Suite 100, Cincinnati, OH 45236P: 513-407-8612 F: 513-407-7868 E: heather@gcnkaa.org

Sponsored by

REGISTER FOR BOTH SEMINARS FOR A COMBO PRICE OF $99! (Lunch Included)

REGISTRATION INFORMATION Seminar prices are for current GCNKAA members; nonmember prices for the seminars are double the member prices. If five or more employees within the same company register for a seminar or a credential program, they will receive a 10% discount on that seminar or credential program. For NAAEI Credential programs, a cancellation fee equal to 30% of the participant binder cost will be charged if cancellation is within seven days of the first class. For seminars, a 24 hour cancellation must be provided; otherwise, the full seminar charge will be invoiced. Seminar and module dates, times, locations, and instructors are subject to change. Except as noted, classes to be offered at the Kenwood Executive Center, 7265 Kenwood Road, Cincinnati, OH 45236