2017 Fall Convocation ProgramThursday, August 17, 20178:00 a.m. – 1:00 p.m. L-105

Master of Ceremonies: Steve Quis

2017‐2018 • The Year of San Diego Miramar College 2

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OurMission

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EnrollmentGrowth

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Enrollment Growth

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SinceJuly1,2013toJune,30,2017New Faculty : Total 53• GFU : Teaching faculty: 42

• GFR  : Non‐teaching  faculty: 11New Classified Staff: Total  55• GFU : 33• GFR  : 22New Managers : 3• GFU : 1• GFU : 2 9

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Delivery

REAFFIRMED ACCREDITATION FOR SEVEN YEARS ON THE BASIS OF A COMPREHENSIVE EVALUATION ‐ One of the Four Colleges during the Spring, 2017 Accreditation Cycle. 13

Jack Kent Cooke Foundation recipients

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Rewarded by Students

Christopher Patrick2013 JKC Recipient

Mehrdad YazdanibioukiTrinh Nguyen

2014 JKC Recipients

Colin Skinner2015 JKC Recipient

Thaimae Le2016 JKC Recipient

Ishak Mahamoud 2017 JKC Recipient

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Rewarded byNational Organizations

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Rewarded byNational Organizations

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Rewarded byNational Organizations

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Rewarded byNational Organizations

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Rewarded by the State

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Rewarded by the State

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Starting Fall 2018…San Diego

Miramar CollegeWomen’s Volleyball

Team

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Rewarded by the State

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MissionCompleted

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Ongoing, Non-stopping,Demanding yet Rewarding

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Milestone:Mid-Size College

2017-2018

PassionService-Oriented

QualityA New Page for San Diego Miramar College

Thank You

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F A L L 2 0 1 7 C O N V O C A T I O N

Culture of Action:Progress on Institutional Effectiveness

Drum roll

Miramar College has been reaffirmed for 7 years

Miramar College Planning Framework

Student Success Framework for Long-term Integrated Planning

Eight Principles of Redesign

Addressing the ACCJC Recommendations

Eight recommendations for improvement- Why are these important?

What action plans were already in place that address the recommendations?

What new action plans were developed?

How can you get involved?

Recommendation 1

In order to increase effectiveness and better determine whether its mission directs institutional priorities, the ACCJC team recommends that the College engage Administrative, Instructional Support, and Student Services programs in program review to address how well program missions align with the College mission.

(Student Services, Administrative Services, Instructional Support Services)

External Evaluation Team Report

Instructional Services served as a best practice for using prompts in program review to analyze data on enrollment, course success, course retention, and learning outcomes assessment as the basis for creating goals and supporting requests for additional resources as it relates to the college’s mission statement

The following divisions/areas need to incorporate program review prompts to demonstrate how their respective mission supports the institutional mission:Student Services Administrative Services Instructional Support Services

Student Services

Where are we now? Student Services Leaders have mapped their respective program mission

statements to the campus statement Incorporated mission statements into program review – will be using to guide

and inform activities to achieve outcomes based on the scorecard and 6 Factors of Student Success

Leads: Student Services Leaders – check with your department for new mission

statement Review program review

Administrative Services

Where are we now? Administrative Services Program Review Committee met on 4/7/17 and:

Decomposed College Mission Statement Decomposed Unit Mission Statements Performed Gap Analysis Revised Unit Mission Statements to align with College Mission Statement

Leads: Denise Kapitzke, Elaine Vega, Stephen Um, Josh Beall, Virgil Afan, Anna Liza

Soriano, Brett Bell

Instructional Support Services

Where are we now? Instructional support units include Library, AV, ICS, Academic Support Center,

and ILC Plans to have all instructional support units meet in the 2017-18 academic year to

develop prompts in Taskstream for implementation in the 2018-19 academic year (next full program review)

Leads: Daniel Miramontez, Lou Ascione, Donnie Tran, Francine McCorkell, Glenn

Magpuri, Kurt Hill

Recommendation 2

In order to increase effectiveness, the ACCJC team recommends that the College analyze learning outcomes assessment results by meaningful disaggregation of data by subpopulations of students, instructional and tutorial delivery methods, learning support services, and locations to enhance dialogue and prompt appropriate action.

(Instructional Services and Student Services)

Instructional Services

Where are we now? Pilot project for course SLO disaggregation in progress Investigating purchase and implementation of improved tutorial tracking systems

Leads: Laura Murphy, Alex Sanchez, Wai-Ling Rubic, Laura Pecenco, Mary Kjartanson,

IPR/SLOAC Committee Members, Xi Zhang, Paulette Hopkins, Donnie Tran, Reylyn Cabrera, & Lou Ascione

Student Services

Where are we now? Continue to address Student Equity/monthly SSSP data

African American American Indian Latino Pacific Islander DSPS Using RFP Proposals

PR/SLOAC for Student Services has met with Research Analyst and looking to bring discussion to larger Student Services Leaders meeting for further discussion on meaningful disaggregation

Academic Success Center - Tutor Trac

Leads: Adela Jacobson, MaryAnn Guevarra, Kandice Brandt, Dana Stack, Donnie Tran

Recommendation 3

In order to increase effectiveness, the ACCJC team recommends that the College develop a procedure for evaluating its program review processes for student services, administrative services, and instructional services to assure their effectiveness in supporting academic quality and accomplishment of the mission.

(Instructional Services, Student Services, Administrative Services)

Instructional Services

Where are we now? IPR/SLOAC Committee to assist in evaluation of PRs by providing feedback “as

option” to programs & departments Approved by Academic Affairs (April 2017)

Approved by Academic Senate (May 2017)

Deans participated in Taskstream PR training

Leads: IPR/SLOAC Committee Members (Julia McMenamin, Laura Murphy, John

Salinsky, Dan Wilke, Patricia Manley, Alex Sanchez, Cheryl Vallejo, Xi Zhang, Paulette Hopkins, & Margarita Sanchez), Instructional Deans

Student Services

Where are we now? Evaluation form to review Program Review has been developed and reviewed by the

Student Services Leaders (including, but not limited to the following examples) Improve program planning Improve services to students Results are thoroughly reviewed and discussed

Evaluation to be incorporated on an annual basis to make informed changes (serve as a mid-cycle review)

Summary report to be provided at end of 3-year cycle

Leads: Adela Jacobson, MaryAnn Guevarra, Kandice Brandt, Dana Stack, Donnie Tran

Administrative Services

Where are we now? Administrative Services Program Review Committee is currently defining how

each unit in the division supports academic quality Administrative Services will align its service goals with this definition of academic

quality where appropriate Administrative Services will assess its Program Review process on a regular cycle

to ensure its effectiveness in supporting this definition of academic quality

Leads: Denise Kapitzke, Elaine Vega, Stephen Um, Josh Beall, Virgil Afan, Anna Liza Soriano, Brett

Bell

Recommendation 4

In order to increase effectiveness, the ACCJC team recommends that the College identifies and regularly assesses learning outcomes for all courses, programs, certificates and degrees using established institutional procedures.

(Instructional Services)

Instructional Services

Where are we now? Outcomes Assessment Coordinator provides leadership to SLOAC process Increased reassigned time for department chairs “SLOlapalooza” FLEX activity IPR/SLOAC Committee faculty members provide assistance to other faculty Degree & Certificate achievement reports analyzed and discussed

Leads: Laura Murphy, Department Chairs, IPR/SLOAC Committee Members

Recommendation 5

In order to increase effectiveness, the ACCJC team recommends the College publish two-year course sequence charts in the College catalog.

(Instructional Services)

Instructional Services

Where are we now? Two-Year Course Sequences for all degrees & certificates posted to college

website.

Leads: Department Chairs, Counselors, Deans, Mara Palma-Sanft, & Margarita Sanchez

Recommendation 6

In order to increase effectiveness, the team recommends that the College improve assessment for all Student Support Services and implement annual assessment tools in addition to the three-year student feedback surveys to document support of student learning for demonstrating continuous quality improvement.

(Student Services)

Student Services

Where are we now? Alignment of mission statements allowed for Student Services to assess each area’s

activities, goals, and objectives, for a more comprehensive review towards continuous quality improvement

Will be working to collect feedback on an ongoing basis and conduct an annual review Data: Center data around the scorecard and Six Factors of student success

Are the interventions being offered having an impact on student success? Working with Research Analyst’s Office for data collection methodology and analysis

PR/SLOAC met with Research Analyst and plan to have meeting with larger Student Services group

GOAL: Develop tools for assessment to be implemented fully in spring 2018

Leads: Student Services leaders

Recommendation 7

In order to improve effectiveness, the ACCJC team recommends that the College aligns its plans for technology support staffing needs with its capital improvement projects.

(School of Planning, Research & Institutional Effectiveness, Library and Technology)

External Evaluation Team Report

The District IT staff is appropriately represented at the college planning level

Stronger coordination is needed between the District and Colleges for integrating the District Technology Master Plan 2016-2018 (Draft) with the Colleges Technology Operational Plan

The District needs to convene a districtwide Technology Committee consisting of individuals with the appropriate technology skills from the three colleges and Continuing Education

This Technology Committee will provide a mechanism by which broad based communication related to districtwide technology support and services may be addressed

School of PRIELT

Where are we now? San Diego Miramar College Technology Plan 2.0 Fall 2017-Spring 2020 Plans to develop and implement Districtwide Technology Committee

Leads: College Technology Committee, Daniel Miramontez (PRIELT Dean), Kurt Hill

(ICS Supervisor), Glenn Magpuri (AV Supervisor), Bonnie Dowd (Executive Vice Chancellor of Business and Technology), Todd Williams (ACS), Don Bertram (Acting Director of Information Technology Services)

Recommendation 8

In order to increase effectiveness, the ACCJC team recommends that the College follow through on its Actionable Improvement Plans and Action Project to better assess and improve its shared governance procedures and practices as delineated in the Quality Focus Essay (QFE).

(Planning and Institutional Effectiveness Committee)

PIEC

Where are we now? Governance evaluation tools were collected in May 2017 from all committees and

subcommittees Analysis of results are taking place and will continue in fall 2017 to inform

actionable improvements PIEC will continue to monitor the progress of all Action Projects stated in the

QFE

Leads: College Governance Committee (CGC), CGC Chair, Planning and Institutional

Effectiveness Committee (PIEC), College Executive Committee (CEC)

Culture of Action…

Not just to address recommendations Continue what we do well Collaboration! Improve our operations in better serving students

Roadmap

Crosswalk Improvement Recommendations to Redesign Principles

Accelerate entry into coherent programs of study Recommendation 5

Minimize time required to get college ready Recommendation 6

Ensure students know requirements to success Recommendation 5

Customize and contextualize instruction Recommendations 2 and 4

Integrate student support with instruction Recommendations 1 and 3

Continually monitor student progress and proactively provide feedback Recommendation 2

Reward behaviors that contribute to completion-N/A

Leverage technology to improve learning and service delivery Recommendation 7

Planning Framework

This year…

Recap: Planning Summit 2017 - Miramar ACTx

Introduced how some faculty/services are demonstrating culture of action Showcased best practices

Address gaps (Best practices and eight accreditation improvement recommendations) How can you contribute to addressing the gaps through your work?

One way to address gap (Collaboration)

Website Redesign Project The college website redesign was the most collaborative effort to date First time the College employed a “Discovery” process as follows:

Basic quantitative data analysis through Google Analytics Focus group meetings with all constituent groups (faculty, classified staff, administration, and

students) Conducted theme analyses based on focus group input

Worked with consultant to redesign website based upon Discovery process using quantitative and qualitative data

Performed review sessions of redesign templates opened to entire college in which a final design was selected based on feedback

Web Designer (Bill Smith) and support (Kurt Hill) worked diligently with consultant to develop, produce, and implement new website redesign Also worked with the various units, departments, schools, and divisions on the migration of top-

level content

Collaboration is Key

Ongoing collaboration Feedback is ongoing and incorporated into “polishing” the new site Collaboration not always public or visible (e.g., open discussion and public review).

Collaboration happens internally among staff. Such as having tighter collaboration between PIO and Web Designer for graphic needs.

Have we achieved perfection? No – but we’ve improved both the process and the product

Website Redesign-Student Focus

Based on campus collaboration it was clear that the website needed to be student focused

The College’s Integrated Planning Framework served as a backdrop regarding student pathways (connection, entry, progress, and completion) for the website redesign via simple steps outlined for “Future”, “Current”, and “Graduating” student pathways

Captive audiences (i.e., Faculty, Staff, Administration) have their own respective pathways, but majority of home page real-estate is devoted to student use

How so?

San Diego Miramar College New Website

Link to video here

Additional Information

Moving Forward: Content authors will have accounts on new website to update their content (as identified

through respective vice presidents) Training resources will be available to content authors on new website (forthcoming fall 2017) Focus during fall 2017 is to have lower level content fully migrated over to new website by end

of semester Old web server will be decommissioned January 2018 In collaboration with Web office, all old content will need to be updated on the new site by content

authors by December 8, 2017

Feedback: Please continue to email Kurt Hill and cc Daniel Miramontez There will be an online feedback form implemented during fall 2017

Collegewide Priorities

To increase transfer volume

To increase the number of Associate Degrees and Certificates awarded

To increase the success rate for CTE students

To increase the number of course sections to reach the goal of 10,000 FTES

To increase course completion rates for disproportionately impacted populations of students as identified in the Student Equity Plan

To increase the number of outreach activities and programs

Planning Summit 2018

Guided Pathways Initiative Nationwide trend Statewide implementation

T O O L S O F E N G A G E M E N T – E N H A N C I N G Y O U R T E A C H I N G T E C H N I Q U E S

STUDENT-CENTERED APPROACH

MY PROJECT

Using my very own little hands…

ONLINE TUTORING

STUDENT-CENTERED APPROACH

ONLINE TUTORING THROUGH THE ACADEMIC SUCCESS CENTER

• Online tutoring is tutoring that is offered online during the evenings through Blackboard and Confer Zoom.

• Using Zoom, the students and the online tutor can talk, use the chat box, share screens, use a whiteboard, etc.

• Online tutors are assigned courses (not specific classes/CRNs) to increase student attendance.

• Instructors can meet with the online tutor to discuss tutoring techniques, guidelines, rubrics, etc.

DURING SPRING 2017, WE OFFERED ONLINE TUTORING FOR:

1. Business 1012. Chemistry 1523. English 1014. English 435. English 496. Math 387. Math 468. Math 96

DURING SUMMER 2017, WE OFFERED ONLINE TUTORING FOR:

1. Accounting 116A2. Accounting 116B3. Accounting 1504. Biology 1075. Biology 210B6. Business 1007. Business 1018. Chemistry 1009. Chemistry 15210. Chemistry 20111. Chemistry 23112. Chemistry 23313. Chemistry 20014. Child

Development 101

15. Child Development 103

16. English 04817. English 04918. English 10119. English 20520. History 10021. History 10522. History 10623. History 10924. History 110

25. Math 03826. Math 04627. Math 09628. Math 10429. Math 11630. Math 11931. Math 14132. Math 15033. Math 15134. Math 100

FOR FALL 2017, WE PLAN TO OFFER ONLINE TUTORING FOR:

1. Accounting 116A2. Accounting 116B3. Accounting 1504. Biology 1075. Biology 210A6. Chemistry 1007. Chemistry 1118. Chemistry 1309. Chemistry 15210. Chemistry 20011. Chemistry 20112. Chemistry 23113. Chemistry 23314. Child Development 10115. Child Development 14116. Child Development 16217. Child Development 21518. Communications 13519. English 042

20. English 04321. English 04822. English 04923. English 10124. English 10525. English 20526. ESOL 1927. History 10028. History 10529. History 10630. History 10931. History 11032. Math 03833. Math 04634. Math 09635. Math 10436. Math 11637. Math 11938. Math 121

39. Math 14140. Math 15041. Math 15142. Physics 12543. Physics 19544. Physics 19645. Tagalog 10146. Tagalog 201

WE NEED YOUR HELP

• Attendance has been low. Encourage students to attend online tutoring. You can announce in class or include in your syllabus. We can visit your class.

• If you use Blackboard, I can enroll your students.• If you don’t use Blackboard, please send me your student roster using

Faculty Web Services.• Don’t see your class listed? Want a demo? Have questions? Please email

or call:Julia McMenamin619-388-7690 jmcmenam@sdccd.edu

F L E X I B L E S C H E D U L E F O R C L A S S E S & S E R V I C E S : S T R E N G T H E N I N G T H E B R I D G E B E T W E E N S T U D E N T

S E R V I C E S & I N S T R U C T I O N

STUDENT-CENTERED APPROACH

OBJECTIVES

• Exploring options to:

Maximize services

Increase enrollment

Improve retention

Compress time to completion of student-centered goals

STUDENT DEMOGRAPHICS

• < 20

• 20 – 24

• 25 – 39

• > 40

17.7%

31.9%

35.5%

14.9%

STUDENT DEMOGRAPHICS BETWEEN FALL 2012 AND FALL 2016

• 45% of students enrolled exclusively in day courses

• 10% of students enrolled exclusively in online courses

• 10% of students were active military or veterans

• 2% of students were dependents of active duty

HOW CAN WE ACHIEVE THIS?

• Involve students to ensure student-centered instruction

• Utilize department liaisons to maximize student exposure to hours of operation in student services

• Review of class schedule to include times and days of class offerings to meet student needs

PLEASE JOIN US

• We need your experience, expertise, and valuable input!

2017 Fall Convocation ProgramThursday, August 17, 20178:00 a.m. – 1:00 p.m. L-105

Master of Ceremonies: Steve Quis