Fake News & Social Media...Social media are increasingly a source of news. Platforms like Facebook, Twitter and Google are fuel for fake news. –Rapid spread of unverified information

Fake News & Social Media EuropCom 2017 – Media Literacy Workshop

November 2017

© Hill+Knowlton Strategies 2

Las Vegas shooting: Oct 1st 2017

The first news that came out of Las Vegas in the early morning aftermath: “The man behind the mass shooting was an anti-Trump liberal who had already been linked to Islamic State by the FBI” FALSE This story was fabricated by a vocal far-right contingent who had spent the night scheming about how to pin the shooting on liberals. Their message thread was picked up by Google’s “top stories” and Facebook’s trending stories.

© Hill+Knowlton Strategies

Fake news and social media

3

▪ Fake news is not new.

▪ But, social media have lead to the proliferation of fake news and to a greater impact of fake news on public opinion.

▪ Social media are increasingly a source of news.

▪ Platforms like Facebook, Twitter and Google are fuel for fake news.

– Rapid spread of unverified information posing as ‘news’.

– Algorithms (confirmation bias)

– Little (self-) regulation of technologies.

Source: Reuters Institute Digital News Report 2017


Fake news – moving into corporate life


Result of fake news on Pepsi stock price

Pepsi's stock price fell 3.75% on the day of Nooyi's interview. Over the course of the month, PepsiCo stock decreased by 5.21%, according (Source:CNNMoney's data calculations)



Monsanto – countering fake news via employees:

© Hill+Knowlton Strategies

Truth#1: Everyone can publish. This requires more listening, monitoring and influencer mapping.

Truth#2: Audiences are scattered. Use data to know your audience. Data is power.

Truth#3: Knowing your audience is key. Use targeted messaging to reach them.

Truth#4: Facts matter, but they don’t counter emotions. To convey facts, you need to include emotions and creativeness

Truth#5: Fake news spreads quickly. Be ready to respond immediately and do so in very strong, unequivocal wording. And find trustworthy others who endorse you.

Truth#6: Identify the source – and make your public aware if sources are questionable

8

6 truths of dealing with fake news (and counting)

Hill+Knowlton Strategies

Hill+Knowlton Strategies retains all intellectual property rights in, and asserts rights of confidentiality over, all parts of its response submitted within this presentation. By submitting this response we authorise you to make and distribute such copies of our proposal within your organisation and to any party contracted directly to solely assist in the evaluation process of our presentation on a confidential basis. Any further use will be strictly subject to agreeing appropriate terms. © Hill+Knowlton Strategies

Thank you

9

Ingo Hejinen [email protected] +31 20 404 407 +31 6 55867904 www.hkstrategies.com

Documents

Fake News & Social Media...Social media are increasingly a source of news. Platforms like Facebook, Twitter and Google are fuel for fake news. –Rapid spread of unverified information