Slide 2 Fairytale Journeys Agent Training Training Video 1
Overview Slide 3 Agent Requirements Sign IC Contract Read FTJ
Training Manual New Agent Training, Complete College of Disney
Knowledge and Continuing Education Stay current on Disney
promotions Record all Passwords and Log-Ins for future reference
Maintain contact with all clients - reply promptly to phone calls
and emails Slide 4 Booking Must-Dos After Booking Print copy of
confirmation for your records Within 48 hour of booking enter
information on FTJ site for commission Keep a calendar with
important client dates Apply newly released promotions to existing
reservations if applicable Slide 5 WDW Date Information 180 days
prior to arrival: Advanced Dining Reservations 60 days prior to
arrival: FP+ and online check in 45 days prior to arrival: Package
final payment due Travel Insurance must be purchased before paid in
full Day of arrival: Room only payment due No charge to cancel
Package up to 45 days prior to arrival. 44-2 days prior client
forfeits $200 deposit No charge to cancel a Room Only up to 5 days
prior, after that they forfeit their deposit Slide 6 DL Important
Dates 60 days prior to arrival: Dining reservations can be made 30
days prior to arrival: Final payment due ALL Disneyland documents
MUST be sent directly to the client. The IC agent is responsible
for any documents that are not mailed to client Slide 7 DCL
Important Dates Final payment due date varies, typically 75 or 90
pays prior to sail date. Check clients cruise confirmation for
exact date DCL will cancel clients trip if it is not paid in full
by due date Shore excursions cannot be made until trip is paid in
full Slide 8 FastPass+ On property guests can reserve FP+ times 60
days prior to arrival Off property guests can reserve FP+ times 30
days out 3 FP+ experiences per day at 1 theme park Additional FP+
can be made after initial 3 have passed Slide 9 Magic Bands On
property guests receive complimentary Magic Bands Off property
guests can purchase solid Magic Bands online or graphic Magic Bands
can be purchase at select locations at WDW Serves as Park Ticket,
Room Key, FP+ access, and has charging privileges
