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Introduction Quality improvement in health care national imperative Institute of Medicine Reports: –“To Err is Human” –“Crossing Quality Chasm”
Citation preview
Factors Influencing Non-Primary Care Physicians’ Views on P4P
Karen M. Murphy, Ph.D.The Sixth Annual Quality Colloquium
Cambridge, MA
August 20, 2007
Presentation
• Introduction – P4P• Study Methods• Findings• Conclusions
Introduction
• Quality improvement in health care national imperative
• Institute of Medicine Reports:–“To Err is Human”–“Crossing Quality Chasm”
Economic sustainability of a less than optimal system“Dave & Fran”
Introduction
• IOM Recommendations on quality improvement – Misaligned payments mechanisms– Align incentives for quality– Current payment schemes do not pay quality
differential
Pay for Performance– Reimbursement mechanisms designed to
reward physicians for achieving quality goals and motivate quality improvement
– Quality Measures • Structural measures
– Example: EMR; Diagnostic test tracking systems; • Process Measures
– Preventative screening according to EBM. • Outcome Measures
– Patient experiences of care
Introduction
• Pay for Performance Programs– Over 100 in the US – Medicare engaged in the movement– Designed for primary care physicians
• Pediatrics• Family medicine• Internal medicine
– Limited for non-primary care physicians
Introduction
• Non-primary care physicians– 41% of physician office visits – 70-80% of national health care expenditures– Move to include in P4P
Literature Review
• Physician Incentives– Lack of empirical studies related to the use of
incentives in health care– P4P moving forward in the absence of
empirical evidence of its effectiveness• Physicians’ views on P4P
– Two published studies – Young et al 2007; Casalino et al 2007.
Introduction• Studies related to Office-Based Quality
– 55% received care according to evidence-based guidelines (McGlynn et al 2003)
– Adoption to technology could lead to safer environments (Chaudhry et al 2006)
– Only 24% of physicians currently are utilizing an electronic medical record (Jha et al 2006)
– Most physicians in private practices do not utilize QI practices in their offices (Audet et al 2005)
– 12% of Academic programs reported to have robust QI programs (Maio et al 2004)
Methods• Primary Data Collection• Study Sample
– Physicians in PA practicing• Cardiology• OBGYN• Hematology/Oncology• Orthopedic Surgery• Urology
• 35- Item Survey– Based on items identified in previous studies that influence
physicians’ views on reimbursement and quality
Type of IncentiveFinancial
Non-Financial
Practice Size& Ownership
Quality MeasuresStructuralProcess
OutcomeProfessional Age
Specialty SocietyInformation
Non-Primary Care Physicians’ Views On Office-Based
Quality Incentive and Improvement Programs
Payer Dominance
Results• 251 surveys returned
– Surveys eliminated due to specialties outside of sample; separation from medical practice
• N= 211• Physician characteristics
– Majority under age 54– 47% in practice < 15 years– 50% < small group practices– 51% Physician - owned
“ P4P is the best way to reimburse physicians for quality.”
% Strongly disagree and disagree/agree and strongly agree
“ P4P provides payers and patients a way to differentiate the quality care”
% Strongly disagree and disagree/agree and strongly agree
33
25
42
05
1015202530354045
Disagree Not Sure Agree
“ P4P promotes the delivery of care according to evidence - based
medicine.” % Strongly disagree and disagree/ agree and strongly agree
28
17
54
0
10
20
30
40
50
60
Disagree Not Sure Agree
“ P4P is a means for payers to decrease physician reimbursement .”
% Strongly disagree and disagree/ agree and strongly agree
1724
58
0
10
20
30
40
50
60
Disagree Not Sure Agree
“Information received from specialty society in the past 12 months.”
40
35
48
51
0 10 20 30 40 50 60
P4P
Clinical quality measures Icould use in my office to
measure quality
Structural measures ofqualtiy like EMR
How to improve my patientsexperiences of care in my
office practice
“I would favor a P4P that is based on….”
% Responses agree and strongly agree
3140 42
68
0
10
20
30
40
50
60
70
Publicly discloses myperformance
Reimburses on patientsatisfaction
Reimburses on clinicalquality
Offers EMR Funding
“Events that would serve as an incentive to change the way I practice medicine in
order to meet a target goal….” % Agree and strongly agree
34
40
40
46
52
54
0 10 20 30 40 50 60
Public Disclosure to Patients
Public Disclosure to OtherPhysicians
P4P by Medicare
Community QualityInitiative
Decline in current level ofreimbuersemnt
Physicians in My areaimplmenting EMR
Non-Primary Care Physicians' Preferences on Incentive Designs
Design Mean SE t statistic p valuePaymentsBonus Payments 3.63 .074Infrastructure Grants 3.57 .066 .644 p <.520MeasuresClinical Measures 3.12 .090Pt. Experiencesof Care 2.78 .094 3.98 p <.000***
Statistical Analysis
• Factors that influence positive views– Information from specialty society predictor of
positive views– Physicians receiving information on structural
(OR=4.32,p< .01), clinical (OR=2.67, p< .05) and patient
experiences of care measures (OR= 4.25, p< .05) were more likely to view P4P positively
– No other factors were significant
Statistical Analysis
• Professional Age significantly influenced Non-Primary Care Physicians’ Views on quality improvement and incentive programs.
Community Quality Initiatives as an Quality Improvement Incentive
Community Quality Initiative
0 10 20 30 40 50 60 70 80
Less than 5 years
11-15 Years
21 - 25 Years
Over 30 Years
Year
s si
nce
com
plei
ton
of
spec
ialty
trai
ning
Percentage "Agree or Strongly Aggree"
Public Disclosure of Comparative Performance Data
Public Disclosure as a Change Agent
18
37
47
24
4351
41
0
10
20
30
40
50
60
Less than5 years
6-10 Years 11-15Years
16-20Years
21 - 25Years
26-30Years
Over 30Years
Professional Age
% P
hysi
cian
s A
gree
d
Decline in Reimbursement as a Quality Improvement Incentive
Change to meet Quality Target if Current Reimbursement Declines
0 10 20 30 40 50 60 70 80
Less than 5 years
6-10 Years
11-15 Years
16-20 Years
21 - 25 Years
26-30 Years
Over 30 Years
Prof
essi
onal
Age
Percentage "Agreed or Strongly Agreed"
Discussion
• Study is the first study to examine non-primary care physicians’ views
• Support findings by Casalino et al (2007) and Young et al (2007)
Discussion
• Non-primary care physicians identified key objectives of P4P– Differentiated quality – Promoted evidence–based practices
• Physicians’ attitudes toward adopting technology, infrastructure appear to be changing.
Discussion
• Incentive Design– Non-primary care physicians appear to have more
confidence in:• Office based clinical indicators (despite limitations) as opposed to: • Patient experiences of care (the most commonly
available measure of quality in a physicians practice).
Discussion
• Findings in this study support Casalino et al (2007) – Physicians supported financial incentives– Opposed public reporting
Discussion
• Role of Specialty Societies in quality improvement– Findings offer opportunity for key role for specialty
societies to advance the quality movement – Specialty Societies that have established a leadership
position should be used as model• American College of Cardiology• American Society of Hematology• AMA Physician Consortium for Performance Improvement
Discussion
• Study found physicians are motivated by different events at different times in their career– Physicians early in their career more supportive of community
quality initiatives and implementation of electronic medical record– Suggests that resistance to implementation of technology is time
limited– Implication to develop
• short term quality improvement strategies that would be accepted by broad groups of physicians
• Long term strategies focused at engaging physicians in graduate medical education and those early in their career
Discussion
• Professional Norms/Community Standards– Previous studies have demonstrated geographic
variations in practice patterns (Fisher et al 2003, Wennberg, 2004)
– Studies suggest that physicians generally practice according to the standards established within their individual communities
– This study indicates the apparent impact of community standards offers promise for elevating quality
Community Quality
Initiatives Should Work!
Study Limitations
• Non-primary care physicians have had limited experience with incentive payments
• Multi-faceted collection method• Geographic and specialty restriction limits
generalizability• Information limited to compare
respondents/nonrespondents
Conclusion
• Successful implementation of P4P will require innovative strategies– Past attempts to improve quality and cost have not been
successful– Founded on strong principals accompanied ineffective
execution– “Strategy fatigue” lead to premature abandonment of
tenants that offered significant long term impacts on quality and cost (Robinson, 2001).
Conclusion
• P4P may follow similar course– Inherent complex execution– Non-primary care physicians more diverse
services (number and type) as compared to primary care
– Lack of vetted measures– Attribution issues (Pham et al 2007)– No apparent short term solution
Conclusion
• Short Term Strategies:– Support incentive programs that reward for
investments in infrastructure such as ambulatory electronic medical record
– Engage specialty societies– Identify effective community-based strategies
• Long Term Strategy:Continue to pursue development of robust, evidence-based quality measures
Take away messages
• Studied supported results found by Young et al (2007) and Casalino et al (2007)
• Physicians identify some positive aspects of P4P
• Continue to develop quality improvements grounded by evidence based medicine