Factors Affecting Procurement in Retail Organizations_KIM Research Project 2011_ Timothy Mahea

7/23/2019 Factors Affecting Procurement in Retail Organizations_KIM Research Project 2011_ Timothy Mahea

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2/73

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3/73

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|cvjgehg cef v`gjr xw||mrv je hajbojen v`g chcfgbjh acffgr%


4/73

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CHKEM^AGFNGBGEVX

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cef x|ghjca nrcvjvwfg vm Br% Dm`e B~cengkc bz xw|gryjxmr ~`m nwjfgf bg v`rmwn`

v`jx |rmdghv% @jx jexjn`viwa hrjvjhjxb! xh`macraz hmbbgevx! chcfgbjh h`caagengx cef

hmexvrwhvjyg fjcamnwg ~grg ce jeycawcoag jex|jrcvjme je v`g hmb|agvjme cef swcajvz mi

v`jx _gxgcrh` \rmdghv%


5/73

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COXV_CHV

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v`jx modghvjyg! v`g |rmhwrgbgev xvcii gp|grjgehg ycrjmwx h`caagengx v`cv `jefgr v`g

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ecvwrg mi v`gjr m|grcvjmex! v`gz crg `jn`az jeymaygf je |rmhwrgbgev chvjyjvjgx je mrfgr vm

og coag vm fgajygr v`g rgswjrgf |rmfwhvx cef xgryjhgx vm v`gjr hwxvmbgrx% Xmbg mi v`g

bcdmr rgvcja mrncejtcvjmex crg xw|grbcrkgvx cef v`jx xvwfz jevgevjme ~cx vm jfgevjiz

~`cv ichvmrx ciighv v`gjr |rmhwrgbgev iwehvjme je vgrbx mi `m~ jv fgajygrx giijhjgehz cef

giighvjygegxx vm v`g mrncejtcvjme%

Je mrfgr vm ch`jgyg v`jx modghvjyg! v`g rgxgcrh`gr rgyjg~gf ajvgrcvwrg je v`g |rmhwrgbgev

ijgaf ~jv` c ojcx vm v`g vgefgrjen |rmhgxx cef jvx rgagycehg vm rgvcja mrncejtcvjmex!

xvmrcng! v`g eghgxxcrz xkjaax rgswjrgf oz |rmhwrgbgev xvcii! v`g wxg mi Jeimrbcvjme cef

Hmbbwejhcvjme Vgh`emamnz (JHV* je |rmhwrgbgev cef caxm jeimrbcvjme me |rmfwhv

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jeimrbcvjme mi v`g x`m||grx cef v`g xghmef |crv ~cx wxgf vm fgvgrbjeg v`g ichvmrx

ciighvjen |rmhwrgbgev je rgvcja mrncejtcvjmex% V`g fcvc hmaaghvgf! cecaztgf cef

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bcvgrjca xvmrcng cef v`g c||ajhcvjme mi JHV je |rmhwrgbgev hmevrjowvgf xjnejijhcevaz vm

v`g xwhhgxx mi v`g |rmhwrgbgev iwehvjme% Irmb v`g ijefjenx! v`g rgxgcrh`gr hmehawfgf

v`cv v`g |rmhwrgbgev iwehvjme je rgvcja mrncejtcvjmex |acz c hrjvjhca rmag je gexwrjen v`cv

v`grg jx |rm|gr chswjxjvjme mi bcvgrjcax mi v`g rgswjrgf ecvwrg vckgx |achg ~`ge eggfgfcef ~jv`je v`g rjn`v vjbgajegx% V`g rgxgcrh` rghmbbgefcvjmex ~grg v`cv; v`grg jx eggf

vm |grjmfjhcaaz vrcje v`g |rmhwrgbgev xvcii je mrfgr vm gswj| v`gb ~jv` v`g eghgxxcrz

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gxvcoajx` |rm|gr agcf vjbgx je mrfgr vm xvrgcbajeg |rmhwrgbgev chvjyjvjgx%


6/73

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VCOAG MI HMEVGEVX

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H@C\VG_ MEG

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7/73

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8/73

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AJXV MI VCOAGX

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Vcoag 6%8 _gx|mefgevx Cng% ?>

Vcoag 6%6 \rmhwrgbgev ?0

Vcoag 6%7 Giighv mi Xvcii Xkjaax me \rmhwrgbgev% ?:

Vcoag 6%9 Xvcii \rjmr Gp|grjgehg% 8 Xvcii Xkjaa Giighvx me \rmhwrgbgev 83

Vcoag 6%0 Bcvgrjca Xvmrcng% 8?

Vcoag 6%: Ogegijvx mi Xvmrcng%% 88

Vcoag 6%3< Wxg mi JHV je \rmhwrgbgev 86

Vcoag 6%33 Xzxvgb Jevgnrcvjme 87

Vcoag 6%3? Ogegijvx mi JHV Vgh`emamnz% 89

Vcoag 6%38 Wxg mi Vgefgrx je Xw||ajgr Xgaghvjme 8>

Vcoag 6%36 Giighvjygegxx mi Vgefgrx% 80

Vcoag 6%37 Gpvgev mi Giijhjgehz mi Vgefgrx% 6 Gpvgev mi X|ghjijhcvjmex Giighvjygegxx% 6?

Vcoag 6%30 Wxg mi X|ghjijhcvjmex 68


9/73

jp

AJXV MI IJNW_GX

Ijnwrg ?%3 Hmehg|vwca Ircbg~mrk 30

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Ijnwrg 6%0 Bcvgrjca Xvmrcng% 88

Ijnwrg 6%: Ogegijvx mi Xvmrcng%% 86

Ijnwrg 6%3< Wxg mi JHV je \rmhwrgbgev 87

Ijnwrg 6%33 Xzxvgb Jevgnrcvjme 89

Ijnwrg 6%3? Ogegijvx mi JHV Vgh`emamnz% 8>

Ijnwrg 6%38 Wxg mi Vgefgrx je Xw||ajgr Xgaghvjme 80

Ijnwrg 6%36 Giighvjygegxx mi Vgefgrx% 8:

Ijnwrg 6%37 Gpvgev mi Giijhjgehz mi Vgefgrx% 6 Gpvgev mi X|ghjijhcvjmex Giighvjygegxx% 6?

Ijnwrg 6%30 Wxg mi X|ghjijhcvjmex 68


10/73

p

AJXV MI COO_GYJCVJMEX

JHV " Jeimrbcvjme cef Hmbbwejhcvjme Vgh`emamnz

EHOFC " Ecjrmoj Hgevrca Owxjegxx Fjxvrjhv Crgc

S_ " Swjhk _gx|mexg

FXX " Fgyjxjen Xw||mrv Xzxvgbx

HJ\X " H`cvvgrgf Jexvjvwvg mi \wrh`cxjen cef Xw||ajgx

JV " Jeimrbcvjme Vgh`emamnz

CJ " Crvjijhjca Jevgaajngehg

GFJ " Gaghvrmejh Fcvc Jevgrh`ceng

FVJ " Fg|crvbgev mi Vrcfg cef Jefwxvrz

DJV " Dwxv Je"Vjbg

G"XHB " Gaghvrmejh Xw||az H`cje Bcecngbgev

GH_ " Giijhjgev Hmexwbgr _gx|mexg


11/73

pj

M\G_CVJMECA FGIJEJVJME MI VG_BX

\rmhwrgbgev " \rmhwrgbgev jx v`g |rmhgxx mi chswjrjen nmmfx! ~mrkx

cef xgryjhgx%

Jeimrbcvjme Vgh`emamnz " Jx v`g chswjxjvjme! |rmhgxxjen! xvmrcng cef

fjxxgbjecvjme mi ymhca! |jhvmrjca! vgpvwca cef

ewbgrjhca jeimrbcvjme oz c bjhrmgaghvrmejhx"ocxgf

hmbojecvjme mi hmb|wvjen cef vgaghmbbwejhcvjmex%

_gvcja Mrncejtcvjmex " Crg Owxjegxxgx v`cv `cyg c |`zxjhca |rgbjxgx v`cv

rgvcja vm v`g |woajh! imr gpcb|ag xw|grbcrkgvx! `gcav`

immf xvmrgx! `cjrfrgxxjen xcamex! kjmxkx! acrng bcrkgvx!

gp|mx cef |rmigxxjmeca xgryjhgx%

X|ghjijhcvjmex " Jvx ce gp|ajhjv xgv mi rgswjrgbgevx vm og xcvjxijgf oz c

bcvgrjca! |rmfwhv! mr xgryjhg%

Vgefgrjen Xzxvgbx " _gigrx vm v`g xzxvgb v`rmwn` ~`jh` v`g vgefgrjen jx

fmeg je jfgevjizjen ycrjmwx xw||ajgrx mi fgxjrgf

|rmfwhvx mr xgryjhgx

Bcvgrjcax @cefajen " Jvx v`g bmygbgev! xvmrcng! hmevrma cef |rmvghvjme mibcvgrjcax! nmmfx cef |rmfwhvx v`rmwn`mwv v`g |rmhgxx

mi bcewichvwrjen! fjxvrjowvjme! hmexwb|vjme cef

fjx|mxca%

_gvcja Xghvmr " rgvcja xghvmr jx c bcrkgv ~`grg v`grg jx mrncejtgf

bgv`mfmamnz imr v`g xcag mi nmmfx%


12/73

3

H@C\VG_ MEG

JEV_MFWHVJME VM V@G XVWFZ

3%3 JevrmfwhvjmeV`jx xvwfz hmygrx ce jeygxvjncvjme vm v`g ichvmrx ciighvjen |rmhwrgbgev je rgvcja

mrncejtcvjmex% V`g h`c|vgr hmexjxv mi gjn`v xghvjmex ecbgaz! v`g jevrmfwhvjme!

ochknrmwef mi v`g xvwfz! xvcvgbgev mi v`g |rmoagb! modghvjygx mi v`g xvwfz! rgxgcrh`

swgxvjmex! xjnejijhcehg mi v`g xvwfz! xhm|g mi v`g xvwfz cef ijecaaz v`g ajbjvcvjme mi v`g

xvwfz%

3%? Ochknrmwef mi v`g XvwfzJi v`grg jx cez xjenag ~mrf v`cv v`cv hce ogxv fgxhrjog vmfczx owxjegxx jx h`ceng%

Bcez imrhgx crg h`cenjen owxjegxxgx cef v`g ecvwrg mi hmb|gvjvjme% Je v`g ~mrfx mi

Hrcygex (?


13/73

?

v`gz eggf% Bmxv mi v`g rgvcja xvmrg _gvcja mrncejtcvjmex wefgrvckg c amv mi |rmhwrgbgev

chvjyjvjgx fwg vm v`gjr ecvwrg mi owxjegxx% V`gjr owxjegxx `gcyjaz jeymaygx icxv bmyjen

hmexwbgr nmmfx ~`grg v`g |rmfwhvx crg am~ je ycawg owv `jn` je fgbcef% Imr v`gb vm

bcjevcje xvmrg vrciijh! v`gz `cyg vm gexwrg v`cv v`gz `cyg v`g ocxjh |rmfwhvx v`cv

hwxvmbgrx ~cev cef caxm og coag vm miigr ycrjgvz vm v`g hmexwbgrx%

V`g rgvcja mrncejtcvjmex |acz c hrjvjhca rmag je v`g xmhjgvz cef crg jrrg|achgcoag je v`g

xw||az h`cje% V`gz fgca fjrghvaz vm v`g wxgrx mi |rmfwhvx cef bckg jv gcxz imr

hmexwbgrx vm chhgxx v`g |rmfwhvx gcxjaz% V`gz |acz v`g rmag mi orgckjen owak!

ichjajvcvjen v`g iam~ mi v`g h`ceega mi fjxvrjowvjme! hmbbwejhcvjen iggfochk vm v`g

bcewichvwrjen mrncejtcvjmex! cef caxm hcrrzjen mwv |rmbmvjmex me og`cai mi v`g

bcewichvwrgrx% _gvcjagrx chv cx c ajek ogv~gge v`g bcewichvwrgrx cef hmexwbgrx

~`grg |rmfwhvx cef jeimrbcvjme iam~x% V`g bcdmr vz|gx mi rgvcja mrncejtcvjmex crghmr|mrcvg h`cjex! ymawevcrz h`cjex cef rgvcjagr hmm|grcvjygx! hmexwbgr hmm|grcvjygx!

irceh`jxg mrncejtcvjmex! cef bgrh`cefjxjen hmenambgrcvgx%

V`g rgvcja jefwxvrz jx c xghvmr mi v`g ghmembz v`cv jx hmb|rjxgf mi jefjyjfwcax cef

hmb|cejgx gencngf je v`g xgaajen mi ijejx`gf |rmfwhvx vm gef wxgr hmexwbgrx%

_gvcjajen hmexjxvx mi v`g xcag mi nmmfx mr bgrh`cefjxg irmb c ygrz ijpgf amhcvjme! xwh`

cx c fg|crvbgev xvmrg! omwvjswg mr kjmxk! mr oz bcja! je xbcaa mr jefjyjfwca amvx imr

fjrghv hmexwb|vjme oz v`g |wrh`cxgr% _gvcjajen bcz jehawfg xwomrfjecvgf xgryjhgx!

xwh` cx fgajygrz%

Ag~jxme (3:0:* Xvcvgx v`cv c rgvcjagr jx cez owxjegxx gxvcoajx`bgev v`cv fjrghvx jvx

bcrkgvjen giimrv vm~crfx v`g ijeca hmexwbgr imr v`g |wr|mxg mi xgaajen nmmfx cef

xgryjhgx% ^gga (?


14/73

8

Xmbg mi v`g acrngxv rgvcja mwvagvx jx v`g xw|grbcrkgvx% ^gga (?


15/73

6

|gm|ag gcre% Jvx hwxvmbgr ocxg hmexjxvx mi ce gxvjbcvg mi 0ocxjhcaaz agxx v`ce ?' mi v`g vmvca |m|wacvjme mi v`g hmwevrz%

Eckwbcvv hwrrgevaz `cx ejegvgge orceh`gx je Kgezc% imwrvgge mi v`gxg orceh`gx crg

amhcvgf je Ecjrmoj! meg je Kjxwbw! meg je Kjxjj! meg je Kckcbgnc v~m je Bmbocxc

cef meg je Gafmrgv% Ecjrmoj orceh`gx jehawfg; Eckwbcvv Bgnc! Eckwbcvv Wkcz!

Eckwbcvv Dwehvjme! Gbockcxj! Yjaacng bcrkgv! @jn`rjfng! Enmen rmcf! Kcrge! @cjag

Xgacxxjg! _mecaf Encac! Eckwbcvv Hjvz @caa! Eckwbcvv Ncaagrjc! Eckwbcvv ^gxv Ncvg

cef Eckwbcvv Ajigxvzag% Eckwbcvv Ajigxvzag cef Eckwbcvv Hjvz @caa crg hgevrcaaz

amhcvgf je v`g HOF cef oghcwxg mi v`gjr xvrcvgnjh |mxjvjmex v`gz `cyg cvvrchvgf v`g

cvvgevjme mi bcez cef caxm jehrgcxgf v`g hmexwbgr ocxg mi Eckwbcvv xw|grbcrkgvx%

Eckwbcvv ajigxvzag ~cx m|gegf xmme civgr v`g hamxwrg mi Eckwbcvv H`ghk |mjev je acvg

?


16/73

7

Eckwbcvv gp|grjgehgx vmwn` hmb|gvjvjme irmb jvx hmwevgr|crvx xwh` cx Vwxkzx

Xw|grbcrkgv! Wk~cac Xw|grbcrkgvx cef Ecjycx Xw|grbcrkgv% Eckwbcvv `cx xwxvcjegf

jvxgai cx v`g bcrkgv agcfgr oz jehmr|mrcvjen jeemycvjme je jvx m|grcvjmex cef `gehg

ch`jgyjen bwh` giijhjgehz je v`gjr xgryjhg fgajygrz% V`gz ~grg v`g ijrxv vm jevrmfwhg

v`g |mjev mi xcag vgh`emamnz ~`grg v`gz crg coag vm bmejvmr v`g xcag mi |rmfwhvx cef

fgvgrbjeg v`g rg"mrfgr agygax cx ~gaa cx gcxjaz ogjen coag vm hcahwacvg v`g fcjaz xvmhk

bmygbgev% Jv `cx caxm `m~gygr! vrjgf vm rgbcje c`gcf mi hmb|gvjvjme oz xvrcvgnjhcaaz

amhcvjen jvx orceh`gx caa mygr v`g hmwevrz cef v`g acvgxv jx v`g jevrmfwhvjme mi v`g

Eckwbcvv Xbcrv Hcrf! v`g ijrxv Xbcrv Amzcavz Hcrf je Cirjhc (Xbcrv Ajigxvzag

Bcnctjeg imr Xbcrv x`m||grx! jxxwg C|rja Dweg ?


17/73

9

mhhwrx |rmb|vaz! cxhgrvcje v`cv v`g eggf ~cx giighvjygaz bgv! cef frjyg hmevjewmwx

jb|rmygbgev%

\wrh`cxjen |majhjgx iwefcbgevcaaz hmevrjowvg vm owxjegxx xwhhgxx me xgygrca ~czx%

Ijrxv! |wrh`cxjen cef xw||ajgx hce xjnejijhcevaz jb|rmyg xcagx bcrnjex v`rmwn`

rgcajtjen xwoxvcevjca hmxv xcyjenx% C x`jaajen xcygf je |wrh`cxjen jx c x`jaajen cffgf vm

v`g omvvmb"ajeg% Xghmef! v`rmwn` ogvvgr swcajvz cef amnjxvjhx crrcengbgevx ~jv`

xw||ajgrx! |wrh`cxjen hce hmevrjowvg vm c `jn`gr hc|jvca vwremygr rcvjm% V`jrf! xw||ajgrx

bcz hmevrjowvg! ~`ge cffrgxxgf |rm|graz! xjnejijhcevaz vm v`g hmb|cezx jeemycvjme

|rmhgxx% @m~gygr! cx hmb|cejgx oghmbg bmrg fg|gefgev me v`gjr xw||ajgrx! v`g

xvrcvgnjh ycawg mi |wrh`cxjen ajgx je fgygam|jen c ~mraf hacxx xw||ajgr ocxg ~`jh` jx

bmrg hmb|gvjvjyg v`ce v`cv mi v`g hmb|cezx bcje hmb|gvjvmrx% Ammkjen cv v`g bmxv

hmb|gvjvjyg xw||ajgrx ~mraf~jfg cef fgygam|jen giighvjyg rgacvjmex`j|x ~jv` v`gb

x`mwaf og meg mi v`g bmxv jb|mrvcev hmehgrex mi cez |wrh`cxjen bcecngr%

V`g |wrh`cxjen mrncejtcvjme v`grgimrg gefgcymwrx vm gexwrg v`cv v`gz crg coag vm

|rmyjfg v`g mrncejtcvjme ~jv` v`g rgswjrgf |rmfwhvx cv v`g rjn`v vjbg% Cx c rgxwav v`gz

`cyg vm gexwrg v`cv v`gz ~mrk ~jv` v`g rjn`v xw||ajgrx vm gexwrg v`cv v`g mrfgrx crg bgv

cx rgswjrgf cef v`g rjn`v swcajvz jx bcjevcjegf% V`gz caxm `cyg vm miigr ycrjgvz cef

|rjhg hmb|gvjvjygegxx cbmen v`gjr |rmfwhvx cef `gehg! v`g `cyg vm ~mrk ~jv` c

ycrjgvz mi mrncejtcvjmex! xw||ajgrx cef |crvegrx% Mivge v`jx jx emv ce gcxz gpgrhjxg cefv`gz crg ichgf oz h`caagengx v`cv |rgygev v`gb irmb ch`jgyjen v`gjr nmcax% V`g

|wr|mxg mi v`jx xvwfz v`grgimrg ~cx vm gxvcoajx` v`g ichvmrx ciighvjen |rmhwrgbgev je

rgvcja mrncejtcvjmex ~jv`je v`g xgryjhgx xghvmr%

3%6 Modghvjygx mi v`g Xvwfz3%6%3 Ngegrca Modghvjyg

Vm fgvgrbjeg v`g ichvmrx ciighvjen |rmhwrgbgev je rgvcja mrncejtcvjmex je

Kgezc je rgigrgehg vm Eckwbcvv xw|grbcrkgv! Ecjrmoj%


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3%6%? X|ghjijh Modghvjygxj% Vm jfgevjiz v`g gpvgev vm ~`jh` xvcii xkjaax ciighv |rmhwrgbgev je rgvcja

mrncejtcvjmex%

jj% Vm gpcbjeg v`g giighvx mi bcvgrjca xvmrcng me |rmhwrgbgev je rgvcjamrncejtcvjmex%

jjj% Vm fgvgrbjeg `m~ v`g c||ajhcvjme mi Jeimrbcvjme cef HmbbwejhcvjmeVgh`emamnz (JHV* ciighvx |rmhwrgbgev je rgvcja mrncejtcvjmex%

jy% Vm jfgevjiz `m~ v`g c||ajhcvjme mi vgefgrjen |rmhgxx ciighv |rmhwrgbgev jergvcja mrncejtcvjmex%

y% Vm fgvgrbjeg v`g giighvx mi |rmfwhv x|ghjijhcvjmex me |rmhwrgbgev je rgvcjamrncejtcvjmex%

3%7 _gxgcrh` Swgxvjmexj% Vm ~`cv gpvgev fm xvcii xkjaax ciighv |rmhwrgbgev je rgvcja mrncejtcvjmex=

jj% @m~ fmgx bcvgrjca xvmrcng ciighv |rmhwrgbgev je rgvcja mrncejtcvjmex=jjj% @m~ fmgx v`g c||ajhcvjme mi JHV ciighv |rmhwrgbgev rgvcja mrncejtcvjmex=jy% @m~ fmgx c||ajhcvjme mi v`g vgefgrjen |rmhgxx ciighv |rmhwrgbgev je rgvcja

mrncejtcvjmex=

y% ^`cv crg v`g giighvx mi |rmfwhv x|ghjijhcvjmex je |rmhwrgbgev je rgvcjamrncejtcvjmex=

3%9 Xjnejijhcehg mi v`g XvwfzV`g rgxwavx mi v`jx xvwfz bcz og ogegijhjca vm ycrjmwx nrmw|x mi |gm|ag je ycrjmwx

~czx4"

V`g ijefjenx mi v`jx xvwfz ~jaa cxxjxv Eckwbcvv Xw|grbcrkgv je fgvgrbjejen ~czx je

~`jh` v`gz hce ge`cehg v`g giijhjgehz mi v`gjr |rmhwrgbgev iwehvjme% V`g ijefjenx

~jaa caxm gecoag rgvcja mrncejtcvjmex imrbwacvg c||rm|rjcvg xvrcvgnjgx vm wxg je `cefajen

v`gjr |rmhwrgbgev jxxwgx! v`grgoz jehrgcxjen giijhjgehz%


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Hmexwbgrx crg v`g bcje rgcxme ~`z bmxv mrncejtcvjmex gpjxv cef v`grgimrg!

gygrzv`jen v`cv v`g mrncejtcvjme fmgx jx je v`g jevgrgxv mi v`g hmexwbgrx% Hmexwbgrx

caxm ogegijv xjehg jehrgcxgf giijhjgehz oz rgvcja mrncejtcvjmex ~jaa gygevwcaaz agcf vm

rgfwhgf hmxvx mi |rmfwhvx%

\rmhwrgbgev miijhgrx ~jaa ncje jeimrbcvjme me `m~ vm iwaaz gp|amjv v`g hmxv xcyjen

cx|ghvx je v`gjr ycrjmwx iwehvjmeca crgcx% V`g ijefjenx mi v`g xvwfz ~jaa |rmyjfg c

ogvvgr wefgrxvcefjen mi v`g ichvmrx ciighvjen |rmhwrgbgev cef |rmyjfg jexjn`vx me `m~

v`gz hce og bjejbjtgf%

V`g ngegrca |woajh ~`m ~mwaf ajkg vm ncje kem~agfng me |rmhwrgbgev jxxwgx!

hmevrjowvjme mi |rmhwrgbgev vm v`g ijeca |rmfwhv mr xgryjhg miigrgf oz v`g ijrb cef

`m~ v`g |rmhwrgbgev iwehvjme hce og ge`cehgf vm jehrgcxg jvx giijhjgehz% Mv`gr

ogegijhjcrjgx mi v`jx rgxgcrh` xvwfz crg iwvwrg xh`macrx% V`g _gxgcrh` ijefjenx irmb

v`jx xvwfz ~jaa bckg hmevrjowvjmex vm v`g cycjacoag jeimrbcvjme rgncrfjen v`g

|rmhwrgbgev je rgvcja mrncejtcvjmex% V`jx ~jaa |rmyjfg rgswjrgf jeimrbcvjme vm iwvwrg

xh`macrx cx v`g hcrrz mwv iwrv`gr xvwfjgx%

3%> V`g Ajbjvcvjme mi v`g XvwfzV`g imaam~jen ~grg v`g |mvgevjca ajbjvcvjmex vm v`jx xvwfz cef ~czx je ~`jh` v`g

rgxgcrh`gr jevgefx vm hmwevgr gch` mi v`gb4"

3%>%3 Achk mi Hm"m|grcvjme irmb _gx|mefgevxV`g rgxgcrh`gr gp|grjgehgf achk mi hmm|grcvjme irmb rgx|mefgevx% V`g

jeimrbcvjme ogjen xmwn`v rgswjrgf ce jefjyjfwca vm vckg xmbg vjbg mii irmb `jx

owxz xh`gfwag cef ijaa je v`g swgxvjmeecjrg% Caxm! xmbg rgx|mefgevx ~grg

`mxvjag cef icjagf vm cxxjxv v`g rgxgcrh`gr je hmefwhvjen v`g xwrygz fgx|jvg

ogjen je v`g rjn`v |mxjvjmex vm rgx|mef me v`g jxxwgx mi hmehgre% V`g rgxgcrh`gr

mygrhcbg v`jx oz jehrgcxjen v`g ewbogr mi rgx|mefgevx%

3%>%? Ojcxgf JeimrbcvjmeV`g rgxgcrh`gr gp|grjgehgf h`caagengx je xjvwcvjmex ~`grg v`g rgx|mefgevx

ncyg wevrwg jeimrbcvjme% V`jx jx oghcwxg v`jx `cf v`g |mvgevjca mi ciighvjen v`g


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ycajfjvz mi v`g rgxgcrh`% V`g rgxgcrh`gr xwrbmwevgf v`jx oz c||rmch`jen v`g

rgx|mefgevx je c |rmigxxjmecaaz! cxxwrgf v`gb mi v`gjr hmeijfgevjcajvz cef

gencnjen v`gb je ce jevgrchvjme v`cv gexwrgf v`gz fjf emv jevrmfwhg cez ojcx%

3%>%8 HmeijfgevjcajvzXmbg mi v`g jeimrbcvjme ogjen xmwn`v ~cx mi hmeijfgevjca ecvwrg cef xmbg

rgx|mefgevx ~grg emv ~jaajen vm fjywang xwh` jeimrbcvjme% V`jx ~cx ajkgaz vm

|rgygev v`g rgxgcrh`gr irmb chhgxxjen v`g rgswjrgf jeimrbcvjme imr v`g xvwfz%

V`g rgxgcrh`gr xwofwgf v`jx oz cxxwrjen v`g rgx|mefgevx v`cv v`g jeimrbcvjme

~cx vm og wxgf imr chcfgbjh |wr|mxgx cef v`cv v`g jeimrbcvjme ~cx nmjen vm og

`cefagf je xvrjhv hmeijfgehg%

3%>%6 Bjxwefgrxvcefjen SwgxvjmexXmbg mi v`g rgx|mefgevx caxm bcz `cyg bjxwefgrxvmmf v`g swgxvjmex cxkgf

cef gefgf w| njyjen v`g ~rmen jeimrbcvjme% Vm mygrhmbg v`jx! v`g rgxgcrh`gr

vmmk v`g jejvjcvjyg mi cfbjejxvgrjen v`g swgxvjmeecjrg |grxmecaaz cef gexwrgf

v`cv hacrjijhcvjme ~cx miigrgf ~`ge eggfgf%

3%0 V`g Xhm|g mi v`g XvwfzV`g xvwfz ~cx hmeijegf vm Eckwbcvv Ajigxvzag xw|grbcrkgv orceh` xjvwcvgf camen

Bmkvcr Fcffcr Xvrggv cef Bmermyjc Xvrggv je v`g Ecjrmoj Hgevrca Owxjegxx Fjxvrjhv%

V`g orceh` `cx c `wefrgf xvcii cef imr v`g |wr|mxg mi v`jx xvwfz! c xcb|ag mi ijivz

gb|amzggx ~cx xgaghvgf% V`g xvwfz ~cx hcrrjgf mwv je v`g Dwaz cef Cwnwxv bmev`x mi

v`g zgcr ?


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Ijnwrg 6%? Ngefgr

' ~`jag v`mxg ~`m ogajgygf jv ~cx vm c xbcaa

gpvgev ~grg ?'% Emeg mi v`g rgx|mefgevx `cf v`g m|jejme v`cv vm em gpvgev fm xvcii

xkjaax `cyg ce giighv me |rmhwrgbgev%

6%?%0 Bcvgrjca Xvmrcng

Vcoag 6%0 Bcvgrjca Xvmrcng

Bcvgrjca Xvmrcng Irgswgehz \grhgevcng

V`grg jx Bcvgrjca Xvmrcng 80 03

V`grg jx em Bcvgrjca Xvmrcng : 3:

VMVCA 6> 3


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Ijnwrg 6%0 Bcvgrjca Xvmrcng

:' mi v`g rgx|mefgevx%

7%?%7 ^`cv crg v`g giighvx mi \rmfwhv x|ghjijhcvjmex je |rmhwrgbgev je rgvcja

mrncejtcvjmex=

Me v`g crgc mi x|ghjijhcvjmex! v`g ijefjenx x`m~gf v`cv 03' mi v`g rgx|mefgevx igav

v`cv jv ~cx hrjvjhca vm `cyg v`gb% V`gjr giighvjygegxx ~cx vm c acrng gpvgev cef jv ~cx

hagcr v`cv v`gz |acz c ojn rmag je xw||ajgr xgaghvjme% V`g ijefjenx jefjhcvgf v cv! v`gjr

wxg hce og ge`cehgf oz hmexvcev rgyjg~ cef vm hcvgr imr v`g ycrjmwx |rmfwhv

fgygam|bgev v`cv vckgx |achg cef caxm v`g hwxvmbgr h`cenjen vcxvgx cef |rgigrgehgx%


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7%8 Hmehawxjmex

Irmb v`g xvwfz jv hce og hmehawfgf v`cv v`g |rmhwrgbgev iwehvjme je c rgvcja

mrncejtcvjme |aczx c hrjvjhca rmag vm~crfx v`g xbmmv` rweejen mi m|grcvjmex ~jv`je v`g

gevjrg mrncejtcvjme% V`g |rmhwrgbgev iwehvjme emv meaz fgcax ~jv` |rmhwrjen jvgbx imr

xcag owv caxm fgcax ~jv` |rmhwrgbgev imr jevgreca wxgrx mr wxgr fg|crvbgevx% V`g

hmb|agpjvz mi v`gjr chvjyjvjgx jx emv ~gaa wefgrxvmmf oz hwxvmbgrx owv jv |aczx c kgz

rmag je bckjen c rgvcja xvmrg c |rgigrrgf h`mjhg imr hwxvmbgrx%

Xvcii xkjaax cef hmb|gvgehg `cx c bcdmr hmevrjowvjme vm~crfx v`gjr gphgaagev

|grimrbcehgx% Cx c rgxwav! v`gz hmevjewmwxaz eggf vm x`cr|ge v`gjr xkjaax je mrfgr vm

ogvvgr v`gjr |grimrbcehg cef caxm vm cfm|v v`g eg~ |rchvjhgx je v`g bcrkgv mi fmjen

owxjegxx% ^mrk gp|grjgehg caxm xggbgf vm `cyg c bcdmr hmevrjowvjme vm~crfx giijhjgev

gpghwvjme mi vcxkx mi v`g bgbogrx mi xvcii% Jv caxm gbgrngf irmb v`g ijefjenx v`cv!

~`ge xvcii `cyg jecfgswcvg xkjaax! v`gz je xmbg mhhcxjmex hcwxg hmxvaz bjxvckgx mr

`wrv v`g rgacvjmex`j| ~jv` v`g xw||ajgr%

V`g ijefjenx caxm jefjhcvgf v`cv xvmrcng ~cx yjvca je v`g xvmhk bcecngbgev chvjyjvjgx

~jv`je Eckwbcvv Ajigxvzag% Irmb v`g ijefjenx! xmbg mi v`g |rmfwhvx rgswjrg xvmrcng

~`jag mv`grx fm emv eggf xvmrcng fwg vm v`g fgxjrg vm |rmyjfg irgx` |rmfwhvx vm v`g

hwxvmbgrx gx|ghjcaaz imr v`g |grjx`coag jvgbx% Bgv`mfx mi xvmrcng crg eggf caxm vm og

hmexjfgrgf hrjvjhca vm cymjf fcbcngx cef amxxgx% V`rmwn` xvmrcng! v`g rgvcjamrncejtcvjmex crg coag vm gexwrg v`cv v`gz fm emv rwe mwv mi xvmhk cef cv v`g xcbg vmbg

|ace cfgswcvgaz me v`g agcf vjbg cef rgmrfgr agygax%

Jv ~cx hagcr v`cv c||ajhcvjme mi JHV `cx `cf c `wng |mxjvjyg jb|chv me v`g

mrncejtcvjmex |grimrbcehg% Iwrv`gr! v`g jevgnrcvjme mi JHV irmb \rmhwrgbgev iwehvjme

vm mv`gr iwehvjmex ~jv` v`g mrncejtcvjme `cx ogge yjvca% V`g xvwfz imwef mwv v`cv

vgh`emamnjhca h`cengx mhhwr mivge cef v`grgimrg bcecngbgev bwxv fgygam| bmfgre

bgcex mi hcrrzjen mwv vrcexchvjmex je v`g |rmhwrgbgev iwehvjme%

V`g xvwfz ijefjenx caxm jefjhcvgf v`cv v`g wxg mi c vgefgrjen xzxvgb jx c hagcr"hwv cef

|rghjxg ~cz mi xw||ajgr xgaghvjme% Vgefgrx `cyg hmevrjowvgf jbbgexgaz je orjenjen

comwv vrcex|crgehz cef je jfgevjizjen v`g xwjvcoag xw||ajgrx ~`m hce og rgajgf w|me oz

v`g mrncejtcvjme% V`rmwn` vgefgrx! owzgrx crg caxm coag vm hwx`jme v`gbxgaygx irmb


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h`cengx je v`g m|grcvjen geyjrmebgev v`cv crg `jn`az ajkgaz vm ciighv v`g m|grcvjmex mi

v`g mrncejtcvjme%

Me v`g crgc mi x|ghjijhcvjmex! v`g ijefjenx x`m~gf v`cv v`gz `cf c |mxjvjyg jb|chv je

v`g mrncejtcvjmex |rmhwrgbgev chvjyjvjgx% Jvx v`g bcdmr ~czx je ~`jh` v`g

mrncejtcvjmex crg coag vm hmbbwejhcvg vm v`g xw||ajgrx comwv v`gjr gp|ghvcvjmex je

rgacvjme vm hgrvcje |rmfwhvx mr xgryjhgx% @m~gygr! xmbg crnwgf v`cv x|ghjijhcvjmex

rgxvrjhv jeemycvjme%

7%6 _ghmbbgefcvjmex

V`g imaam~jen rghmbbgefcvjmex ~grg ocxgf me v`g xvwfz ijefjenx4

7%6%3 Xvcii Xkjaax

Irmb v`g ijefjenx! v`grg jx eggf imr rgvcja mrncejtcvjmex vm |grjmfjhcaaz vrcje v`gjr xvcii

me ycrjmwx xkjaax v`cv ~jaa gecoag v`gb |grimrb ogvvgr me v`gjr dmo% V`g mrncejtcvjme

hce ch`jgyg v`jx oz gborchjen c hwavwrg mi hmevjewmwx jb|rmygbgev! ~`grg jv

hmevjewmwxaz jfgevjijgx m||mrvwejvjgx imr nrm~v` cef fgygam|bgev je mrfgr vm ge`cehg

v`g |grimrbcehg mi v`g mrncejtcvjme%

7%6%? Bcvgrjca Xvmrcng

Me v`g crgc mi xvmrcng! v`grg jx eggf vm fgygam| bcrkgv jevgaajngehg imr v`g |wr|mxg mi

gexwrjen v`cv v`g mrncejtcvjmex crg coag vm fgvgrbjeg v`g rjn`v swcevjvjgx vm xvmhk mi c

|rmfwhv gx|ghjcaaz je yjg~ mi x`mrvcngx% Caxm! v`g wxg mi bmfgre gswj|bgev cef

xvmrcng bgv`mfx gexwrg v`cv v`g mrncejtcvjme bjejbjtgx fcbcngx mr orgckcngx%

7%6%8 C||ajhcvjme mi JHV

V`g wxg mi JHV ~jv`je v`g xvmrcng wejv `cx ogge yjvca cef bmrg hce og ch`jgygfv`rmwn` ajekjen w| v`g xvmrgx fg|crvbgev mi meg orceh` vm v`g mv`gr orceh`gx!

gx|ghjcaaz v`g megx v`cv crg hamxg vm gch` mv`gr% V`jx ~jaa nrgcvaz `ga| je gexwrjen v`cv

h`caagengx hce og xmrvgf ~jv` jevgr"orceh` xw||mrv! jexvgcf mi rgazjen me v`g `gcf

miijhg ~`jh` bcz og iwrv`gr c~cz cx m||mxgf vm v`g egjn`omwrjen orceh`%


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Documents

Factors Affecting Procurement in Retail Organizations_KIM Research Project 2011_ Timothy Mahea