Organisational effectiveness also called as organisational success or growth. The degree to which the organisational goals have been achieved.

WHAT IS ORGANISATIONAL EFFECTIVENESS ?

Different Criterion for Measuring

ORGANISATIONAL EFFECTIVENES

UTILISATION OF

RESOURCE

SURVIVE

RELISING GOAL

FACTORS ORGNISATIONAL EFFECTIVENESS

Planning

Organisationg

Staffing

Directing

Motivating

Controlling

BASED ON MANAGEMENT

BASED ON OTHERS

Customers preference

Political Situation

Law and Order

Financial Institution

Competitors

APPROACHES TO MEASURE EFFECTIVENESS

GOAL APPROCH

BEHAVIOURAL APPROCH

SYSTEM RESOURCE APPROCH

STRATEGIC CONSTITUENCIES APPROACH

CRITERIA For ORGANISATIONAL EFFECTIVENESS STRATEGY TECHNOLOGY PEOPLE STRUCTURE

PRODUCT RELATED CUSTOMER RELATEDPEOPLE RELATED

GROWTH RATE PROFITABILITY SHAREHOLDER VALUE SOCIAL PERFORMANCE

CAUSAL FACTORES

INTERVENING CRITERIA

END-RESULT CRITERIA