Factor 1–Management_Template - kbr.com at... · Web viewKnowledge of common software applications including spreadsheets and word processing, ... CCIE minimum, CCNP, CompTIA networking

Positions at Thule AB – Click Here to Apply (directs to www.kbrwyle.jobs.com)

Position Title: #121001 Administrative Coordinator 2 – Site

Relevant Experience:Four years of office administration experience. Applies understanding of skills in area of specialization and adapts procedures, techniques, tools, materials and or equipment to meet special needs.

Education:High School diploma or equivalent.

Certifications/Licenses:None/

Security Clearance:U.S. Citizen. Secret, National Agency Check with Local Agency Check and Credit Check (NACLC).

Responsibilities:Provides a wide variety of administrative and staff support services for the SSPARS site offices under the general guidance and direction of the site office Site Manager. These services include:

Performs custodial control for Integrated Tactical Warning & Attack Assessment (ITW/AA) Missile Warning and Space Surveillance site assets.

Maintains configuration control for all Government site hardware, software, database assets, and related documentation.

Maintains an inventory of all media, including ITW/AA scenario information.

Performs varied duties in such fields as administration, timekeeping, employee relations, business, and financial management, procurement, and property accountability, etc.

Assists in the preparation and control of records, statistics, and reports regarding operations, personnel changes, etc.

Serves as administrative liaison with others within and outside the company regarding administrative issues related to purchasing, personnel, facilities and operations. The nature of the duties requires a familiarity with company policies and practices and calls for independent judgment within the scope of established policies. Work is accomplished by assisting in providing, obtaining, or coordinating company policies and procedures and/or local procedures, and integrating them to the specific work requirements of the department.

Complies with all host installation, federal, state and local environmental programs, policies, and directives. Provide required environmental documentation, support, and participation as requested by 21 CES/CEIE.

Is the POC for site Information Management and Records Management requirements and will meet the performance standards identified in PWS paragraph 2.9.1. Works in concert with the SSPARS PMO contracting personnel to ensure consistency and compliance. Maintains all contractor records associated with the contract and those generated in the performance of PWS requirements. Maintains a Government records system for the preservation of mission requirements. Creates, manages,

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maintains, and properly disposes of records.

Is designated the primary Records Custodian for the maintenance and disposal of official records created by contractor users which are developed during contract performance. Accomplish IAW stated performance standards identified in PWS paragraph 2.9.1.2. Works in concert with the SSPARS PMO contracting personnel to ensure consistency and compliance. Accomplishes initial and annual ADLS CBTs for Records Custodian and Protecting Sensitive Information. Exhibits copies of all training certificates received. Submits required Records Custodian Appointment Memorandums.

Is designated the primary Functional Area Records Manager (FARM) and accountable for all contractor managed official records meeting all performance standards identified. Accomplishes initial and annual ADLS CBTs for FARM and Protecting Sensitive Information. Exhibits copies of all training certificates received. Submits required FARM Appointment Memorandums.

Reports Freedom of Information Act (FOIA) and Privacy Act (PA) requests and works in concert with the SSPARS PMO contracting office guidelines to forward requests to the on-site COR. Is compliant with protecting PA and FOUO records and information. Meets the required performance standard referenced in the SSPARS DD Form 254.

Develops, uses, and keeps accounts for department and field publications. Makes paper-based publications requests from the DLA Document Services. Reviews product announcements and the Product Index on the e-Publishing web site. Evaluates and inventories the contents of FPL to keep publications recent and necessary.

Manages and receives all shipments for classified material, tapes, and parts that meet USPS requirements through the USPS system, and picks-up and delivers all US Government official/registered mail for the 12 SWS/MA. Conducts mail distribution once per week. Meets performance standard requirements.

Leads the coordination of unescorted entry, visit requests, maintenance of badges including those for restricted areas and supports the tracking and maintenance of various security trainings and support compliance to physical and industrial security requirements including coordination and maintenance of security plans.

Performs other duties as assigned.

Position Title: #121002 Site Manager (Field Engineering Senior Supervisor)

Relevant Experience:Ten years of related experience. In lieu of education, 18 years of directly related, progressively complex work experience. Managed complex field engineering projects involving the development and/or production of complex engineering processes. Provided senior technical guidance/direction to staff, typically managers and supervisors. Developed and implemented department initiatives.

Demonstrated human relation skills in the coaching and development of managers and seasoned technical professionals. Process integration skills. Team building and strong team facilitation skills. Knowledge of advanced concepts in the field engineering discipline and an understudying of related engineering disciplines. Supervisor/management experience. Demonstrate clear communication/presentation skills, technical/non-technical, written and oral.

Education:BS degree in an engineering discipline or professional engineering license/certification.

Certifications/Licenses:None

Security Clearance:US Citizen. Secret, National Agency Check with Local Agency Check and Credit Check (NACLC).

Responsibilities:Provides technical information and logistical support for other contractors, subcontractors, or Government agencies in support of upgrades, projects, and other efforts impacting contract requirements and installation/site operations.

Notifies the on-site Contracting Officer’s Representative (COR) and CO if requested Uncleared Personnel Escort support is in excess of seven calendar days per project, either consecutive or intermittent

Provides familiarization tours, site orientations, and operations briefings for visiting officials when requested by the Installation/Site Commander/USAFLO. Includes as part of all briefings a warning on radiation hazards and areas that pose a threat to human safety within the installation/site.

Complies with all host installation, federal, state and local environmental programs, policies, and directives. Fulfills role as primary (Field Engineer Sr. Supervisor) or alternate (Networks Engineer Experienced) Unit Environmental Coordinator, for environmental management requirements. Provides required environmental documentation, support, and participation as requested by 21 CES/CEIE.

Assists with the maintenance and identification of environmental aspects, impacts and action plans.

Attends host installation ESOHC meetings (or equivalent) as stipulated by host installation policy.

Identifies all environmental and/or hazardous waste requirements, including funding, to the host installation and 21 CES/CEIE.

Implements the Environmental Inspection Process to include Shop-Level Inspections and Program-Level Compliance Assessments. Documents discrepancies utilizing the “Shop-Level Inspections checklist” provided by 21 CES/CEIE or host base and provide upon request.

Supports Stage 2 host assessors. Provides updates for all areas assessed, findings, recommended

improvement areas, and strengths along with closure actions as required by the Host.

Acts as primary HAZMAT/HAZWASTE POC and attends host installation training.

Responds to and reports all emergency pollution incidents and uncontrolled releases to the environment to the host installation.

Receives host installation oil-handler training and maintain training records.

Coordinates pest control requirements through host support organization.

Complies with federal, state, and local Occupational Safety and Health Administration (OSHA), Environmental Protection Agency (EPA) and/or host installation regulations/standards.

Identifies contract requirements that conflict or hinder compliance with independent state, federal or host nation law/regulation with supporting facts to the CO for resolution.

Functions as the backup POC for Occupational Environment and Health POC. E-mails the 21 AMDS Bioenvironmental GSU Manager upon receiving notification of any federal, state, or local agency inspections or visits related to OEH matters. Provides any documentation related to these visits to the 21 AMDS Bioenvironmental GSU Manager.

Makes notification of ionizing and non-ionizing radiation devices planned for procurement, which are capable of producing ionizing radiation, have the potential to expose personnel above the Electromagnetic Field Radiation (EMFR) Lower Tier Maximum Permissible Exposure (MPE) values or is a Class IIIB laser or above. E-mails 21 AMDS Bioenvironmental GSU Manager and respective host base Bio-environmental office and obtain Government approval prior to procurement of these devices. Maintains records of all procurements and devices in use.

Provides initial and refresher EMFR Safety Awareness training to personnel with the potential to exceed the Lower Tier MPEs. Training is commensurate with the potential for exposure within the workplace. Provide training to visitors to lower and upper tier MPE areas. Documents all training provided for base assigned personnel; proof of implementation of awareness training for visitors is acceptable.

Leads the effort to maintain Security compliance elements including NISPOM, Physical Security, FPCONS, and OPSEC requirements. Coordinate the maintenance, repair and testing of IDS systems and associated security equipment. Conduct various security trainings and lead the participation in government required industrial, physical and operational security forums and establish plans and agreements to meet related requirements. Support escorting and visit request as necessary as well as coordinate the prompt correction or repair of physical security aids.Possesses overarching accountability and responsibility to comply with and ensure the Energy Conversation Compliance per the host directives and policies.

Possesses the overarching responsibility to coordinate all construction activities and requirements associated with other contracts. The Site Manager directs resources to perform required review of requests and work impacts while maintaining the overarching responsibility for the project coordination.

Provides the schedule for the planned and future projects on the Installation/Site. Assesses and identifies all conflicts, site activities and resources required by Government and the contractor for the project schedule.

Possesses the overarching responsibility and accountability for tracking and reporting the project schedule adherence to include developing any mitigation efforts.

Serves as the designated alternate RC for the maintenance and disposal of official records created by

contractor users which are developed during contract performance. Will accomplish IAW stated performance standards. Works in concert with the SSPARS PMO contracting personnel to ensure consistency and compliance. Accomplishes initial and annual ADLS CBTs for Records Custodian and Protecting Sensitive Information. Exhibits copies of all training certificates received. Submits required Records Custodian Appointment Memorandums.

Serves as the designated the alternate Functional Area Records Manager (FARM) and accountable for all contractor managed official records meeting all performance standards identified in PWS paragraph 2.9.1.2. Accomplishes initial and annual ADLS CBTs for FARM and Protecting Sensitive Information. Exhibits copies of all training certificates received. Submits required FARM Appointment Memorandums.

Functions as designated trusted agents at the request of the inspection or exercise team chief.

Participates on the unit Crisis Response Element or Unit Control Center during activations for real world events, headquarters inspections, or local exercises as determined by the Installation/Site Commander/USAFLO.

Provides costs for all supplies, parts, and materials needed to perform preventive and routine maintenance in accordance with (IAW) the PWS and stated standards that are not available through the Enterprise Solution-Supply

Provides input to the Individual Job Orders and provide necessary support to implementation.

Provides input to annual budget projections and expenditures for each option year.

Notifies the Program Director immediately of problems affecting functional area accomplishment or contractor performance.

Maintains current comprehensive schedules of installation/site projects and activities (ongoing and planned) to include, but not limited to mission support, construction, military satellite communication systems, network (NIPRNet/ SIPRNet), communications, sustainment, security, and other requirements or projects.

Maintain a list of the names, home and duty phone numbers of key contract personnel.

Works closely with other engineering disciplines in the development and completion of projects to increase production, quality, efficiency, or volume.

Acts as consultant to senior management; interfaces with senior customer representatives on significant issues needing technical guidance, redirection, and/or resolution.

Is the designated alternate RC for the maintenance and disposal of official records created by contractor users, which are developed during contract performance. Accomplishes IAW stated performance standards. Works in concert with the SSPARS PMO contracting personnel to ensure consistency and compliance. Accomplishes initial and annual ADLS CBTs for Records Custodian and Protecting Sensitive Information. Exhibits copies of all training certificates received. Submits required Records Custodian Appointment Memorandums.

Is designated the alternate Functional Area Records Manager (FARM) and accountable for all contractor-managed official records meeting all performance standards identified in PWS paragraph 2.9.1.2. Accomplishes initial and annual ADLS CBTs for FARM and Protecting Sensitive Information. Exhibits copies of all training certificates received. Submits required FARM

Appointment Memorandums.

Works directly with the Installation/Site Commander/USAFLO when an incident occurs requiring the removal of any employee from the installation/site due to a violation or misconduct. Notifies the SSPARS Program Manager as well as security personnel, and the human resources office. Escorts the employee from the site in a timely manner and secure their work location as needed.

Performs all other duties as assigned.

Position Title: #122003 Mission Assurance Site Lead

Relevant Experience:Minimum five years of related experience in quality management, performing audits and inspections; problem solving methods and principals. In lieu of education, 13 years of directly related work experience. Applies technical process improvement knowledge and expertise to identify and implement best practices. Demonstrates excellent oral and written communication skills; bias for action and demonstrated ability to get results. Strong teambuilding skills and ability to positively influence others. Creative thinker. Proven program/project management/leadership skills.

Education:BS/BA degree in a technical discipline.

Certifications/Licenses:Required for BLE and THL: OSHA 30-Hour Construction or General Industry Certification, CPR/AED certified within 30 days of hire

Desired Certifications: Six Sigma Greenbelt

Security Clearance:US Citizen. Secret, National Agency Check with Local Agency Check and Credit Check (NACLC).Responsibilities:Implements SSPARS on-site quality and risk management processes to ensure performance meets or exceeds all performance PWS requirements; monitors site quality metrics

Acts as Occupational and Environmental Health (OEH) POC and oversees OEH activities.

Provides monthly performance data to Mission Assurance Manager for Quality Status Report.

Represents site at monthly Quality Management Reviews and Risk Review Boards; provides feedback through Tiered Information Exchanges and Cross-site Functional Interchanges.

Interacts with Site Manager and work center leads to identify risks and mitigation plans; discern, discuss, and resolve quality problems, as required.

Supports and leads installation/site audits and inspection teams; conducts assessments to measure compliance with procedures and identify improvement opportunities.

Participates in exercises and debriefings and provides after action information. Exercises with contractor participation may occur on a no-notice basis to meet exercise objectives.

Monitors training program and tracking of site personnel certifications/licenses.

As a limited inspector, ensures that all materiel received, stored, issued, or shipped is properly identified.

Documents discrepancies utilizing the “Shop-Level Inspections checklist” provided by 21 CES/CEIE or host base and provides upon request.

Supports Host assessors. Provides updates for all areas assessed, findings, recommended improvement areas, and strengths along with closure actions as required by the Host.

Accomplishes a joint inventory in conjunction with the incumbent and the AFTT, documenting property, serviceability and any discrepancies in each PWS functional area. Documents and resolves all discrepancies.

Provides quality, risk, and safety guidance, direction and assistance to site work center personnel.

Complies with all host installation, federal, state and local environmental programs, policies, and directives. Fulfills role as primary (Field Engineer Sr. Supervisor) or alternate (Networks Engineer

Experienced) Unit Environmental Coordinator, for environmental management requirements. Provides required environmental documentation, support, and participation as requested by 21 CES/CEIE.

Assists with the maintenance and identification of environmental aspects, impacts and action plans.

Attends host installation ESOHC meetings (or equivalent) as stipulated by host installation policy.

Identifies all environmental and/or hazardous waste requirements, including funding, to the host installation and 21 CES/CEIE.

Implements the Environmental Inspection Process to include Shop-Level Inspections and Program-Level Compliance Assessments. Documents discrepancies utilizing the “Shop-Level Inspections checklist” provided by 21 CES/CEIE or host base and provide upon request.

Supports Stage 2 host assessors. Provides updates for all areas assessed, findings, recommended improvement areas, and strengths along with closure actions as required by the Host.

Acts as primary HAZMAT/HAZWASTE POC and attends host installation training.

Responds to and reports all emergency pollution incidents and uncontrolled releases to the environment to the host installation.

Receives host installation oil-handler training and maintain training records. Coordinates pest control requirements through host support organization.


Position Title: #122020 Computer Support Specialist 1

Relevant Experience:Four years of related experience with AA in related field or Computer Administration or Computer Network Administration Certification. In lieu of formal education, at least 8 years of related experience.

Education:BA/BS in mathematics, engineering, computer science, or other related field and no experience, or AA in related field or Computer Administration or Computer Network Administration Certification.

Certifications/Licenses:Security +, A+, and Net +.

Security Clearance:US Citizen. Top Secret/SCI, Single Scope Background Investigation (SSBI).

Responsibilities:Performs all support activities associated with the implementation, and maintenance of computer client systems and related operating systems and databases.

Possesses an understanding of the computer system internals, operating systems, layered products, and specialized and vendor software; and demonstrates an aptitude and willingness to keep technical skills current by learning new languages, operating systems, hardware, tools, and technology.

Assists in the installation and set-up of client computers such as with support software network or database product changes.

Maintains SCIF terminals, equipment and cabling/connections to the JWICS node/demarcation point.

Verifies the proper installation and integrity of computer systems.

Responds to and resolves problems related to the specialized area.

Provides input to generate/update associated maintenance documents.

Specializes in: Computer system set-up and operation/maintenance; LAN/WAN administration, Intra-computer communications, Network support. - System Management and Administration: Install and maintain vendor supplied operating systems, systems software, and layered products (such as VMS, UNIX, Windows, code compilers). - Database Analyst: Evaluates and designs systems to structure and access databases. Analyzes database requirements. Submits recommendations for solutions that require definition of the physical structure and functional capabilities of databases and required data security and data back-up/recovery specifications. Proposes detailed specifications and flowcharts and coordinates installation of revised or new systems.


Position Title: #122004 Computer Support Specialist 1

Relevant Experience:Four years of related experience with AA in related field or Computer Administration or Computer Network Administration Certification. In lieu of formal education, at least 8 years of related experience.

Education:BA/BS in mathematics, engineering, computer science, or other related field and no experience, or AA in related field or Computer Administration or Computer Network Administration Certification.

Certifications/Licenses:Security +, A+, and Net +


Responsibilities:Performs all support activities associated with the implementation, and maintenance of computer client systems and related operating systems and databases.


Assists in the installation and set-up of client computers such as with support software network or database product changes.

Verifies the proper installation and integrity of computer systems.



Specializes in: - Computer system set-up and operation/maintenance; LAN/WAN administration, Intra-computer communications, Network support. - System Management and Administration: Install and maintain vendor supplied operating systems, systems software, and layered products (such as VMS, UNIX, Windows, code compilers). - Database Analyst: Evaluates and designs systems to structure and access databases. Analyzes database requirements. Submits recommendations for solutions that require definition of the physical structure and functional capabilities of databases and required data security and data back-up/recovery specifications. Proposes detailed specifications and flowcharts and coordinates installation of revised or new systems.


Position Title: #122005 LAN WAN Administrator 2 (Experienced)

Relevant Experience:Four years of work related experience in the configuration and maintenance of local and wide area networks, related software and hardware. In lieu of formal education, at least 12 years of hands-on work experience in LAN/WAN operations, equipment, and software. Knowledgeable in network communications standards, concepts, and practices. Can apply comprehensive knowledge and experience of network operations and maintenance to complex problems to achieve timely, comprehensive solutions, and participate in planned network upgrades. Manages network security measures and assures network availability metrics and quality of service for all users. Capable of maintaining and updating network technical documentation that describe the system architecture, equipment, protocols, capacities, and processes. Ability to work and communicate with other personnel as a team member and leader with customer interface/influence on specific issues. Leadership skills, ability to counsel, develop, and motivate staff.

Education:BA/BS degree in a technical discipline (i.e., engineering, mathematics).

Certifications/Licenses:CCNA is minimum, CCNP preferred. Security +, A+, and Net +


Responsibilities:Manages, operates, and maintains network infrastructure to include all network hardware, peripheral equipment, file/print servers, software, configuration, security, and interfaces as assigned within area of responsibility. Performs backup all networks to provide for restoration in the event of failure. Keeps records of back-ups and restorations performed. Monitors and maintains system uninterruptible power supply (UPS) assets.

Installs Air Force Standard Desktop Configuration (SDC) on user systems as required. Manages customer NIPRNet/SIPRNet accounts interfacing with the Host as needed. Assists with troubleshooting and touch maintenance to boundary controls as requested.

Resolves interoperability problems to obtain operations across all platforms including e-mail, file transfer, multimedia, teleconferencing, and VOIP services to ensure network/service availability. Coordinates with the host base CFP to ensure continuous network access and to perform (or assist CFP in) troubleshooting and touch maintenance required to restore network service, improve security, reliability, and performance. Provides after-hours emergency response to assist in restoration of normal network operations.

Requests and assists in performing TEMPEST inspections on replacement equipment before operational use. Corrects all TEMPEST inspection deficiencies and request a re-inspection. Maintains the current certification memorandum provided by the Wing TEMPEST Manager.

Participates in the evaluation of network equipment and capabilities and coordinates team recommendations to the customer on needed infrastructure upgrades and needed modifications. Maintains mission system computer and support equipment and provides space surveillance and mission operations support on a 24/7 basis.

Maintains system configuration of Upgraded Early Warning Radar (UEWR) software applications, Mission

Application Software (MAS), Signal Processing Software (SPS), Receiver-Exciter Software (RES), and Simulation and Tools Software (STS) and / or the equivalent Early Warning Radar (EWR) software.

Performs emergency actions as requested by the Crew Commander (CMDR), Crew Chief (CCH), or Unit Control Center (UCC).

Responds to on duty MWOC personnel requests for information and site reporting events initiated by MWOC; establishes verbal communication with the CMDR or MWOC CCH within 10 seconds of the site reporting request; provide status within 20 seconds of request.Reports immediately (within one minute) to the CMDR or CCH any equipment failures, power changes, maintenance actions, and all equipment and communications status that could cause system degradation or adversely impact the mission and coordinates with on duty MWOC personnel.

Records computer, radar and communications operations events and maintain supporting data.

Provides 24-hour pass schedules; accomplishes sensor tasking response reports; and compiles and provide performance metrics per timing in performance standards.

Provides the technical expertise required to maintain specified system performance. Will accomplish this effort through the implementation of a calibration program that monitors Key Performance Parameters and performance standards, identifies trends, determines impact, and captures corrective actions taken. Will support the development and delivery of the Monthly Mission Systems Calibration Report. Provides technical support to site operations Problem Report investigations. Wil1 submit a Deficiency Report for unusual and unique anomalies found during O&M activities. Will generate a Standard Change Form for system or software modifications to address a corrective or preventive action as a result of O&M analyses. Will provide a technical evaluation and written technical analysis on any system modification/upgrade proposal or recommendation to ensure O&M requirements are met while providing supporting data and references to any associated PR, DR. Will support the development and delivery for deliverables.

Support requirements validation processes, including identification and prioritization of requirements for the operational system. Assists Systems Engineer and/or Systems Administrator with preparation of 1067’s, SCF’s, and DRs; assists with maintenance of baseline software/documentation.

Participates in development of test plans, procedures, and activities for evaluating system capabilities. Will support all test activities associated with the Mission Systems Equipment in IAW performance standards. Will support the development of Installation Checkout and Evaluation plans and reports as requested by the Operations Officer or Installation/Site Commander. Will provide data, supporting documentation and recommendations for all testing activities to enable the development of required deliverables, D023 and D024

Implements and maintains local procedures for physical security, information protection as well as safety and fire protection practices. Will maintain and monitor environmental conditions according to equipment specifications and set up emergency procedures for environmental equipment failures. To protect equipment and media, will provide safety and security briefings. Will identify the location of all magnetic media and of toxic fume hazards and provide locations in writing to the Installation/Base Fire Chief.

Maintains SCIF terminals, equipment and cabling/connections to the JWICS node/demarcation point. Coordinates JWICS service interruptions with the appropriate service provider or organization ensuring Contractor Controlled Availability (Acc) of not less than 99.0% each calendar month

Provides 100% accountability of equipment by performing inventory control of mission system computer equipment. Will submit a current CA/CRL, D030.

Updates and maintains network and engineering drawings, maps, and tables and maintains and provides copies of red-lined drawings to affected interface agencies. Coordinates all required cable installation, maintenance, and repair actions with commercial service providers, other local contractors, or support base as required.

Accounts for all Government IT hardware assets (to include desktop computers) and performs annual and/or out-of-cycle inventories as required.

Manages mobile computing devices and user access to networks. Performs OPSEC training and maintain user training records. Manages and executes the CDA Notice & Consent Program and implement procedures for network, private or intranet web home pages, portable electronic devices, telephone, and information systems, and any other information technology devices or systems maintained.

Develops and manages training and certification plan for all system administrators to ensure compliance with all related Government requirements.


Position Title: #122019 LAN WAN Administrator 2 (Experienced)

Relevant Experience:Four years of related experience in the configuration and maintenance of local and wide area networks, related software and hardware. In lieu of formal education, at least 12 years of hands-on work experience in LAN/WAN operations, equipment, and software. Knowledgeable in network communications standards, concepts, and practices. Can apply comprehensive knowledge and experience of network operations and maintenance to complex problems to achieve timely, comprehensive solutions, and participate in planned network upgrades. Manages network security measures and assures network availability metrics and quality of service for all users. Capable of maintaining and updating network technical documentation that describe the system architecture, equipment, protocols, capacities, and processes. Ability to work and communicate with other personnel as a team member and leader with customer interface/influence on specific issues. Leadership skills, ability to counsel, develop, and motivate staff.


Certifications/Licenses:CCNA is minimum, CCNP preferred. Security +, A+, and Net +


Responsibilities:Manages, operates, and maintains network infrastructure to include all network hardware, peripheral equipment, file/print servers, software, configuration, security, and interfaces as assigned within area of responsibility. Performs backup all networks to provide for restoration in the event of failure. Keeps records of back-ups and restorations performed. Monitors and maintains system uninterruptible power supply (UPS) assets.


Resolves interoperability problems to obtain operations across all platforms, including e-mail, file transfer, multimedia, teleconferencing, and VOIP services to ensure network/service availability. Coordinates with the host base CFP to ensure continuous network access and to perform (or assist CFP in) troubleshooting and touch maintenance required to restore network service, improve security, reliability, and performance. Provides after-hours emergency response to assist in restoration of normal network operations.

Maintains SCIF terminals, equipment, and cabling/connections to the JWICS node/demarcation point.

Requests and assists in performing TEMPEST inspections on replacement equipment before operational use. Corrects all TEMPEST inspection deficiencies and request a re-inspection. Maintains the current certification memorandum provided by the Wing TEMPEST Manager.

Participates in the evaluation of network equipment and capabilities and coordinates team recommendations to the customer on needed infrastructure upgrades and needed modifications. Maintains mission system computer and support equipment and provides space surveillance and mission

operations support on a 24/7 basis.

Maintains system configuration of Upgraded Early Warning Radar (UEWR) software applications, Mission Application Software (MAS), Signal Processing Software (SPS), Receiver-Exciter Software (RES), and Simulation and Tools Software (STS) and / or the equivalent Early Warning Radar (EWR) software.

Performs emergency actions as requested by the Crew Commander (CMDR), Crew Chief (CCH), or Unit Control Center (UCC).

Responds to on duty MWOC personnel requests for information and site reporting events initiated by MWOC; establishes verbal communication with the CMDR or MWOC CCH within 10 seconds of the site reporting request; provide status within 20 seconds of request.Reports immediately (within one minute) to the CMDR or CCH any equipment failures, power changes, maintenance actions, and all equipment and communications status that could cause system degradation or adversely impact the mission and coordinates with on duty MWOC personnel.

Records computer, radar and communications operations events and maintain supporting data.

Provides 24-hour pass schedules; accomplishes sensor tasking response reports; and compiles and provide performance metrics per timing in performance standards.

Provides the technical expertise required to maintain specified system performance. Will accomplish this effort through the implementation of a calibration program that monitors Key Performance Parameters and performance standards, identifies trends, determines impact, and captures corrective actions taken. Will support the development and delivery of the Monthly Mission Systems Calibration Report. Provides technical support to site operations Problem Report investigations. Wil1 submit a Deficiency Report for unusual and unique anomalies found during O&M activities. Will generate a Standard Change Form for system or software modifications to address a corrective or preventive action as a result of O&M analyses. Will provide a technical evaluation and written technical analysis on any system modification/upgrade proposal or recommendation to ensure O&M requirements are met while providing supporting data and references to any associated PR, DR. Will support the development and delivery for deliverables.

Support requirements validation processes, including identification and prioritization of requirements for the operational system. Assists Systems Engineer and/or Systems Administrator with preparation of 1067’s, SCF’s, and DRs; assists with maintenance of baseline software/documentation.

Participates in development of test plans, procedures, and activities for evaluating system capabilities. Will support all test activities associated with the Mission Systems Equipment in IAW performance standards. Will support the development of Installation Checkout and Evaluation plans and reports as requested by the Operations Officer or Installation/Site Commander. Will provide data, supporting documentation and recommendations for all testing activities to enable the development of required deliverables, D023 and D024

Implements and maintains local procedures for physical security, information protection as well as safety and fire protection practices. Will maintain and monitor environmental conditions according to equipment specifications and set up emergency procedures for environmental equipment failures. To protect equipment and media, will provide safety and security briefings. Will identify the location of all magnetic media and of toxic fume hazards and provide locations in writing to the Installation/Base Fire Chief.

Maintains SCIF terminals, equipment and cabling/connections to the JWICS node/demarcation point. Coordinates JWICS service interruptions with the appropriate service provider or organization

ensuring Contractor Controlled Availability (Acc) of not less than 99.0% each calendar month

Provides 100% accountability of equipment by performing inventory control of mission system computer equipment. Will submit a current CA/CRL, D030.

Updates and maintains network and engineering drawings, maps, and tables, maintain and provide copies of red-lined drawings to affected interface agencies. Coordinates all required cable installation, maintenance, and repair actions with commercial service providers, other local contractors, or support base as required.

Accounts for all Government IT hardware assets (to include desktop computers) and perform annual and/or out-of-cycle inventories as required.

Manages mobile computing devices and user access to networks. Performs OPSEC training and maintain user training records. Provides on-call capability. Manages and executes the CDA Notice & Consent Programs and implements procedures for network, private, or intranet web home pages, portable electronic devices, telephone and information systems, and any other information technology devices or systems maintained.

Develops and manages training and certification plan for all system administrators to ensure compliance with all related Government requirements


Position Title: #122006 Systems Administrator Experienced

Relevant Experience:Two to five years of related experience. In lieu of formal education, at least 10 years of related experience. Basic knowledge of computer operations acquired through several years of direct experience or the equivalent. Knowledge of common software applications including spreadsheets and word processing, strong verbal, written skills. Skill in analyzing and interpreting operational reports.

Ability to read technical documents, maintain accurate records, prioritize work and analyze problems to develop effective solutions. Ability to establish and maintain an effective working relationship with clients and other technical staff. Manages operation of multi-user computer systems.

Education:BS/BA degree in related field.

Certifications/Licenses:Security +, A+, and Net +


Responsibilities:Monitors mission computer systems, responds immediately to malfunctions, and keeps users informed of real-time equipment status.

Uses diagnostic routines to identify root causes of system malfunctions

Utilizes computer outputs to assess system status and troubleshoot errors

Utilizes maintenance laptop to diagnose malfunctions

Analyzes system data and provides recommendations to resolve assigned computer system degradation and failures

Follows all communications, operational and physical security requirements for the generation, handling, marking, controlling, protecting, and disposition of classified material and information.

Maintains records, logs, and files, and prepares reports; controls government assets; and mentors members of the CMOC and operations staff in associated computer technologies.

Develops and implements backup strategies and system restoration procedures.

Adds, removes, and maintains user accounts.

Develops and maintains checklists to be used by site computer technicians.

Performs mission system software installations and upgrades. Maintains system configuration of Upgraded Early Warning Radar (UEWR) software applications, Mission Application Software (MAS), Signal Processing Software (SPS), Receiver-Exciter Software (RES), and Simulation and Tools Software (STS) and / or the equivalent Early Warning Radar (EWR) software, if applicable.

Maintains existing baseline software and assists in DT&E of new software version releases.

Maintains SCIF terminals, equipment, and cabling/connections to the JWICS node/demarcation point.

Provides unscheduled support to the MDA CNET Point of Presence (POP) and MDA computer

connected to the CNET. Supports MDA technicians by providing limited touch maintenance to offsite technicians performing maintenance.

Provides site-generated artifacts to support accreditation and operations.

Reviews, updates, implements, and maintains a written Site Backup Plan.

Maintain records that provide listings of the media on hand, in the library, those temporarily out for cleaning or rehabilitation, media shipped for use elsewhere, those on hand belonging to another center or organization, and any media awaiting disposition.

Operates and maintains the CPS and facilities on a continuing basis. Performs system and security administration functions.

Implements all delegated orders from 624th Operations Center (624 OC) within the mandatory timeframe.

Works the help desk, for the resolution of user problems and on a 24/7 basis. Answers user complaints/questions concerning communications to include network applications software, e-mail, and Internet as well as infrastructure associated with the network. Coordinates and prioritizes outages and problems within the contractor’s control. Reports on all system wide network problems impacting users and provides permanent/temporary fix actions to users.

Operates and maintains the Government-provided trouble ticket tracking software for trouble call reporting and resolution. Responds to and resolve all network, telephone, and LMR-related trouble tickets and user problems. Reports outages and resolutions to the designated Government representative, establishing trouble call priorities based on relative importance to overall network operation and availability. Maintains accurate and timely documentation of all user problems and resolutions.

Notifies/coordinates ASI to minimize impact on base-level mission. Obtains approval from the Installation/Site Commander prior to scheduling any network system or service outages. Upon approval, notifies the 21 CS CFP and all installation network users who could be affected by the ASI. If the network has a router, coordinates maintenance and administration of the router through SSG (Standard Systems Group)/SINS, Maxwell AFB, Gunter Annex AL. For AFIN, coordinates maintenance and administration through the Air Force Information Warfare Center (AFIWC) Lackland AFB, TX. At Thule AB, coordinates with 821 SPTS/SCQ.

Notifies all network users who could be affected by host base ASIs.

Coordinates with host LRAs in support of site PKI requirements.

Backs up all networks to provide for restoration in the event of failure. Keeps records of back-ups and restorations performed.

Updates anti-virus signature files and scan for viruses to protect network resources. Immediately reports and coordinates incidents involving viruses or classified data with base network security personnel and keeps a record of viruses detected.

Configures and implements automated IS controls to check and disable IS user accounts that have been dormant more than 30 days. Validates user-access privilege levels to include accountability, access rights (based on user clearance, access approval, and need-to-know), and special handling requirements.

Establishes, configures, maintains, and tracks all SIPRNet user accounts. Establishes procedures for users to request new SIPR accounts, and to modify or delete existing user accounts.

Submits requests to modify or delete existing user SIPRNet accounts to CNOC/USAFE.

Monitors disk storage capacities and maintains adequate disk storage availability for all users and applications

Assists the site Cyber Security Liaison in reviewing system security information and maintain relevant cybersecurity certifications and applicable operating system and/or computing environment certifications.

Acknowledges and resolves problems with RAID file system.

Performs additional duties as assigned by the CMOC Supervisor.

Performs shift duty as necessary.

Position Title: #122007 System Engineer Experienced

Relevant Experience:

Two years of related experience in the design and configuration of computer systems and operation of real-time operating systems and applications. Additional experience in the design, conduct, and validation of test plans and procedures for system level evaluations, post-test data analysis, and generation of technical reports. Candidate should possess a strong background, with the understanding of advanced concepts in radar fundamentals and system design, signal processing, and data capture, display, and processing techniques.

Education: BS degree in engineering or applied science.


Security Clearance: US Citizen. Secret, National Agency Check with Local Agency Check and Credit Check (NACLC).

Responsibilities: Performs responsibilities of the Installation Spectrum Manager (ISM) for the entire installation at Thule AB. Organizes and carries out the spectrum management program and notify the AFSPC Frequency Management Office (FMO) or cognizant Service Spectrum Management Office (SMO). Serves as the contractor’s technical voice, validates project requirements are satisfactory and informs the Site Manager of any outstanding (open) issues for action to project closure.

Serves as the back-up point of contact for the Installation/Site drawings, updating and maintaining the local master file. New drawings will be coordinated with authorized Government groups

Monitors radar real-time control and status, signal processing equipment, and related computing systems for trend analysis of system performance, outages, and equipment failures. Assists radar/computer/network maintenance teams in equipment repairs and reconfiguration actions as tasked.

Participate in radar system calibrations, evaluate results, and performs trend analysis on calibrations with respect to established system specifications, and track noted anomalies.

Tracks radar control and status, and signal processing system operating performance metrics and generates periodic reports and briefings for customer review.

Supports the configuration management and sustainment of radar system training suites and associated equipment. Collects performance data on training suite equipment and software, and provides periodic reports on these metrics for customer review. Assists maintenance teams in the repair and reconfiguration of these systems as tasked.

Participates in scheduled customer system exercises and test activities as tasked. Collects and analyzes system performance data for such events, and provides technical reports for customer review.

Assists in the generation and update of radar and operations systems training materials. Participates in the conduct of system orientation training for customer personnel.

As part of a system operations and maintenance team, utilizes generated test data and analyses to track

system anomalies, generate solutions or mitigations, and provide lessons learned as required.

Participates in the planning and scheduling for routine system maintenance and calibration events that is coordinated with customer operational schedules.

Assists in the design and execution of system modifications, inclusive of generation of engineering documentation and technical analyses for these implementations.

Plans, directs, and coordinates engineering functions involved in the design and development, installation, testing, and integration of systems and subsystems.

Manages the cataloging and storage of mission data media for both real-time operations and simulations utilizing Electronic Tape Transfer System (ETTS). Maintain and update site back-up plan for mission and simulation data media. Maintain an accurate record of media location, media refurbishments, and available stocks.

Serves as company representative advising customer and contractor personnel on technical requirements for products or services, support equipment and electronic equipment installation.

Performs the weekly visual inspection of the HEMP Hardness Critical Assemblies. Informs the Installation/Site Commander and Site Manager on any deficiencies noted in the weekly visual inspection. Maintains the documentation for these weekly visual inspections.

Serves as the technical and functional reviewer of the construction and environmental projects. Coordinates with the Government POC and compiles the written reviews of third-party contract submittals.

Serves as the customer interface and organizational consultant on significant issues requiring technical guidance, redirection or resolution. Directs the work of lower level technical personnel as required.


Position Title: #123008 Electronics Technician, Maintenance 1

Relevant Experience:Two years of directly related work experience in the troubleshooting and repair of electronic equipment and systems. Experience in the conduct of equipment and system test and data collection, soldering of high-density SMT circuit card assemblies, and proficiency in Microsoft Word and Excel is also requisite for this position. Possesses strong verbal and written communication skills.

Education:High School Diploma or equivalent.

Certifications/Licenses:None.


Responsibilities:Performs troubleshooting and repair of radar system equipment using established technical documents and procedures. Conducts post-repair equipment and system functional checkouts. Performs these tasks with occasional supervision.

Uses established test facilities and fixtures to troubleshoot and repair radar system subassemblies, including performing SMT/micro soldering activities for component replacement. Conducts subassembly post-repair testing and data collection.

As a system operation and maintenance team member, assists other engineers and technicians in conducting system testing and calibrations, and post-test/calibration data collection. Assists in the generation of technical reports for customer review.

Assists in the management of parts, materials, and supplies inventories used in system and component repairs. Conducts periodic inventories of bench stocks, system spares, and supplies to ensure stocks of critical system parts, materials, and supplies are maintained.

Prepares documents for parts and bench stock orders and, subassembly depot repair actions, and collects failure/repair data collection for trend analysis.

Manages system test equipment inventory for the maintenance of needed calibrations, repairs, replacement, or upgrade actions.

Assists in system modifications for equipment installation, test, and evaluation as tasked.

Maintains and repairs Government-owned common area and breakroom appliances and equipment. Notifiesthe COR if the equipment is not serviceable and un-serviceable equipment will be removed and new equipment installed. Provides any new equipment requests to the Site Manager and on-site COR


Position Title: #123009 Electronics Technician, Maintenance 2

Relevant Experience:Four years of directly related work experience in the troubleshooting and repair of electronic equipment and systems. Experience in the conduct of equipment and system test and data collection, soldering of high-density SMT circuit card assemblies, and proficiency in Microsoft Word and Excel is also requisite for this position. Possesses strong verbal and written communication skills.

Education:High School Diploma or equivalent.



Responsibilities:Performs troubleshooting and repair of radar system equipment using established technical documents and procedures. Conducts a post-repair equipment and system functional checkouts. Performs these tasks with minimal supervision.

Uses established test facilities and fixtures to troubleshoot and repair radar system subassemblies, including performing SMT/micro soldering activities for component replacement. Conducts subassembly post-repair testing and data collection. Assists other technicians and engineers in failure analysis.

As a system operation and maintenance team member, assists other engineers and technicians in conducting system testing and calibrations, and post-test/calibration data collection. Assists in the generation of technical reports for customer review.

Assists in the management of parts, materials, and supplies inventories used in system and component repairs. Conducts periodic inventories of bench stocks, system spares, and supplies to ensure stocks of critical system parts, materials, and supplies are maintained.

Prepares documents for parts and bench stock orders, subassembly depot repair actions, and collects failure/repair data collection for trend analysis.

Manages system test equipment inventory for the maintenance of needed calibrations, repairs, replacement, or upgrade actions.

Participates in system test and evaluation events as directed by customer. Collects system state data during these events for post-event analysis.

Assists in system modifications for equipment installation, test, and evaluation. EMI surveys, and system operational tests as tasked.


Position Title: #123010 Field Engineering Technician 3. Relevant Experience:Eight years of directly related work experience with a High School Diploma or equivalent, or four years of work experience with an Associates’ Degree. Possesses and applies a comprehensive knowledge of communications fundamentals, practice and procedures for system operations, troubleshooting, repair, and testing. Skill set required includes experience in internet protocol networks, space communications systems, and fiber-optic communications links. Past experience in Government space and common carrier communications systems is desired. Possesses strong communication skills both verbal and written forms. Work/academic experience is to include working knowledge of operation and maintenance of communications antenna systems and equipment, secure communications terminals, fiber-optic transport and T1 circuits, network security, network architecture design, technical standards and deliverables, troubleshooting tools, network hardware, and network hardware and configuration. Experience in camera and VOIP communications systems as well as related communications circuit or fiber link test equipment. Possesses skills in MSWord, MSEXCEL, and Visio drawings. Experience in reviewing and updating engineering drawings and associated lists.Education:High School Diploma or equivalent, or four years of work-related experience with an Associates’ Degree in a related technical field of study.Certifications/Licenses:NASA/IPC soldering certification, ETA or equivalent optical fiber installation and maintenance certifications.Security Clearance:US Citizen. Secret, National Agency Check with Local Agency Check and Credit Check (NACLC).Responsibilities:Supports operations of Government non-secure and secure space and terrestrial communications systems, precision timing systems, and internet protocol networks.Conducts system tests and data collection for system performance verifications. Supports scheduled Government tests and exercises of these systems as directed.Assists in preparation of test plans, test procedures, and test reports.Performs PMEL lab technician duties.Assists in the management of parts, materials, and supplies inventories used in system and component repairs. Conducts periodic inventories of bench stocks, system spares, and supplies to ensure stocks of critical system parts, materials, and supplies are maintained. Monitors and performs both scheduled and unscheduled maintenance on Government space and terrestrial communications systems and precision timing systems, including troubleshooting failures using established technical documentation and procedures. Conducts assembly/component replacement and post-repair testing for operations capability verification.Performs manufacture and test of Cat5E, Cat6, and Cat6A data cabling, as well as determining and coordinating conveyance installations to support cable installs.Collaborates with communications and network engineers to troubleshoot failures and other system anomalies derived from test data. Assists in the analysis of these events through the examination of

calibration and processed data to support these analyses.Performs other duties as assigned.

Position Title: #123011 Information Tech Specialist 1

Relevant Experience:Four years of related experience with AA in related field or Computer Network Administration Certification. In lieu of formal education, at least 8 years of related experience.

Education:BA/BS in mathematics, engineering, computer science, or other related field and no experience, or AA in related field or Computer Network Administration Certification.



Responsibilities:Performs all support activities associated with the implementation, and maintenance of software systems.

Performs Nortel maintenance on the 2 remote Nortel Switches, rectifiers/inverters, Channel Bank equipment, battery backup systems with connections, and the 6 FMT-150 equipment with connections.

Performs Callegra maintenance, which includes connection to Nortel Switch.


Assists in the installation and set-up of support software, such as network or database products.

Verifies the proper installation and integrity of software products.



Specializes in: - Networks and Telecommunications: LAN/WAN administration, Intra-computer communications, Network support. - System Management and Administration: Install and maintain vendor supplied operating systems, systems software, and layered products (such as VMS, UNIX, Windows, code compilers). - Database Analyst: Evaluates and designs systems to structure and access databases. Analyzes database requirements. Submits recommendations for solutions that require definition of the physical structure and functional capabilities of databases and required data security and data back-up/recovery specifications. Proposes detailed specifications and flowcharts and coordinates installation of revised or new systems.


Position Title: #124012 Logistics Supply Clerk 2

Relevant Experience:Two years of Air Force property and supply accounting and management experience and/or directly related work experience.

Education:No minimum education.



Responsibilities:Maintains an inventory of all equipment that processes or handles classified information. Coordinate equipment inventory with 21 SW/WCO for validation and final approval.

Accounts for all Government IT hardware assets (to include desktop computers) and performs annual and/or out-of-cycle inventories as required. Perform duties of primary IT Property Custodian. Forwards the digitally signed designation and request for IT Property Custodian training to the ECO. When ITE inventory changes occur, contacts 21 CS/SCOSC at Peterson AFB IT Equipment Management.

Serves as the coordination point for project requirements and logistics. The duties include coordination with base supply on receipt of storage of project materials, transfer of equipment and software accountability and requests for radio frequency support. Maintains the configuration control validation of requirements, validates testing activities completed. The position informs the PM team on the validation and completion status.

Coordinates and expedites the flow of material, parts, and assemblies.

Establishes and communicates completion dates for deliverables.

Verifies accuracy of incoming and outgoing shipments and rates.

Maintains related records.

Stamps identity information and shipping instructions on containers.

Contacts vendors or Air Force Supply System POCs by mail, phone, or visit, to requisition materials and verify or ensure shipment of goods on promised dates.

Arranges for distribution of materials upon arrival.

Inspects products for quality and quantity to ensure adherence to specifications.

Works to meet schedules and support requirements to meet customer satisfaction.

Performs moderate to heavy lifting as necessary.

Observes and follows all safety rules and procedures, including wearing required personal safety equipment.


Position Title: #127013 Field Engineering Technician 3Relevant Experience:Eight years of directly related work experience with a High School Diploma or equivalent, or four years of work experience with an Associates’ Degree. Possesses and applies a comprehensive knowledge of comm-unications fundamentals, practice and procedures for system operations, troubleshooting, repair, and testing. Skill set required includes experience in internet protocol networks, space communications systems, and fiber-optic communications links. Past experience in Government space and common carrier communications systems is desired. Possesses strong communication skills both verbal and written forms. Work/academic experience is to include working knowledge of operation and maintenance of communications antenna systems and equipment, secure communications terminals, fiber-optic transport and T1 circuits, network security, network architecture design, technical standards and deliverables, troubleshooting tools, network hardware, and network hardware and configuration. Experience in camera and VOIP communications systems as well as related communications circuit or fiber link test equipment. Possesses skills in MSWord, MSEXCEL, and Visio drawings. Experience in reviewing and updating engineering drawings and associated lists.Education:High School Diploma or equivalent, or four years of work-related experience with an Associates’ Degree in a related technical field of study.

Certifications/Licenses:NASA/IPC soldering certification, ETA or equivalent optical fiber installation and maintenance certifications.Security A+.

Security Clearance:US Citizen. Secret, National Agency Check with Local Agency Check and Credit Check (NACLC).Responsibilities:Installs, operates, and maintains network security hardware and software. Maintains, updates, and enforce AFIN network security policies to detect unauthorized network activity and maintain records of compliance.

Supports operations of Government non-secure and secure space and terrestrial communications systems, precision timing systems, and internet protocol networks.Conducts system tests and data collection for system performance verifications. Supports scheduled Government tests and exercises of these systems as directed.Assists in preparation of test plans, test procedures, and test reports.Assists in the management of parts, materials, and supplies inventories used in system and component repairs. Conducts periodic inventories of bench stocks, system spares, and supplies to ensure stocks of critical system parts, materials, and supplies are maintained. Monitors and performs both scheduled and unscheduled maintenance on Government space and

terrestrial communications systems and precision timing systems, including troubleshooting failures using established technical documentation and procedures. Conducts assembly/component replacement and post-repair testing for operations capability verification.Performs manufacture and test of Cat5E, Cat6, and Cat6A data cabling, as well as determining and coordinating conveyance installations to support cable installs.Collaborates with communications and network engineers to troubleshoot failures and other system anomalies derived from test data. Assists in the analysis of these events through the examination of calibration and processed data to support these analyses.Performs other duties as assigned.

Position Title: #127014 Information Tech Specialist 1

Relevant Experience:Four years of related experience with AA in related field or Computer Network Administration Certification. In lieu of formal education, at least 8 years of related experience.

Education:BA/BS in mathematics, engineering, computer science, or other related field and no experience, or AA in related field or Computer Network Administration Certification.

Certifications/Licenses:Security A+.


Responsibilities:Performs Nortel maintenance on the 2 remote Nortel Switches, rectifiers/inverters, Channel Bank equipment, battery backup systems with connections, and the 6 FMT-150 equipment with connections.

Performs Callegra maintenance, which includes connection to Nortel Switch.

Installs, operates, and maintains network security hardware and software. Maintains, updates, and enforces AFIN network security policies to detect unauthorized network activity and maintain records of compliance.

Oversees the DoD Mobile Device (i.e. smartphones) program ensure all users complete AF Form 4433 and annotates the optional settings authorized and the date the specialized OPSEC training was completed. Completes the required AF Form 4433 and documents the optional settings for the approved DoD Mobile Devices. Completes the annual OPSEC training.

Serves as the Installation/Site CSIR Manager for the Site. Duties include completing the required training, and updating and maintaining the existing legacy CSIRs until they are incorporated.

Performs all support activities associated with the implementation, and maintenance of software systems.

Possesses an understanding of the computer system internals, operating systems, layered products, and specialized and vendor software;, and demonstrates an aptitude and willingness to keep technical skills current by learning new languages, operating systems, hardware, tools, and technology.

Assists in the installation and set-up of support software, such as network or database products.




Specializes in the following:

Networks and Telecommunications: LAN/WAN administration, Intra-computer communications, Network support.

System Management and Administration: Install and maintain vendor supplied operating systems, systems software, and layered products (such as VMS, UNIX, Windows, code compilers)

Database Analysis: Evaluates and designs systems to structure and access databases. Analyzes database requirements. Submits recommendations for solutions that require definition of the physical structure and functional capabilities of databases and required data security and data back-up/recovery specifications. Proposes detailed specifications and flowcharts and coordinates installation of revised or new systems.


Position Title: #127015 Information Tech Specialist Experienced

Relevant Experience:Two years of related experience with BA/BS degree or 6 years with AA degree. In lieu of formal education, at least 10 years of related experience. Education or experience in business and/or auditing desired. Fully qualified in security. Has wide application of security theories, principles, and concepts. Has resolved complex technical issues in primary area of competence.

Education:MS in mathematics, engineering, computer science or other related field and no experience, or BA/BS degree in related field, or AA in related field or Computer Network Administration Certification.

Certifications/Licenses:Security A+.


Responsibilities:

Installs, operates, and maintains network security hardware and software. Maintains, updates, and enforces AFIN network security policies to detect unauthorized network activity and maintain records of compliance.

Performs all support activities associated with the implementation and maintenance of software systems.


Installs and sets up support software, such as network or database products.



Generates/updates associated maintenance documents.

Specializes in: - Networks and Telecommunications: LAN/WAN administration, Intra-computer communications, Network support. - System Management and Administration: Install and maintain vendor supplied operating systems, systems software, and layered products (such as VMS, UNIX, Windows, code compilers). - Database Analyst: Evaluates systems to structure and access databases. Analyzes database requirements. Submits recommendations for solutions that require definition of the physical structure and functional capabilities of databases and required data security and data back-up/recovery specifications. Proposes detailed specifications and flowcharts and coordinates installation of revised or new systems.


Position Title: #127016 LAN WAN Administrator 2 Experienced

Relevant Experience:Four years of related experience in the configuration and maintenance of local and wide area networks, related software and hardware. In lieu of formal education, at least 12 years of hands-on work experience in LAN/WAN operations, equipment, and software. Knowledgeable in network communications standards, concepts, and practices. Can apply comprehensive knowledge and experience of network operations and maintenance to complex problems to achieve timely, comprehensive solutions, and participate in planned network upgrades. Manages network security measures and assures network availability metrics and quality of service for all users. Capable of maintaining and updating network technical documentation that describe the system architecture, equipment, protocols, capacities, and processes. Ability to work and communicate with other personnel as a team member and leader with customer interface/influence on specific issues. Leadership skills, ability to counsel, develop, and motivate staff.


Certifications/Licenses:CCNA is minimum, CCNP preferred. Security +, A+, and Net +.


Responsibilities:Installs, configures, and maintains all network hardware and software including all routers, switches, and all peripheral equipment for the entire installation.

Manages, operates, and maintains network infrastructure to include all network hardware, peripheral equipment, file/print servers, software, configuration, security, and interfaces as assigned within area of responsibility. Performs backup all networks to provide for restoration in the event of failure. Keeps records of back-ups and restorations performed. Monitors and maintains system uninterruptible power supply (UPS) assets.


Resolves interoperability problems to obtain operations across all platforms including e-mail, file transfer, multimedia, teleconferencing, and VOIP services to ensure network/service availability. Coordinates with the host base CFP to ensure continuous network access and to perform (or assist CFP in) troubleshooting and touch maintenance required to restore network service, improve security, reliability, and performance. Provides after-hours emergency response to assist in restoration of normal network operations.

Requests and assists in performing TEMPEST inspections on replacement equipment before operational use. Corrects all TEMPEST inspection deficiencies and requests a re-inspection. Maintains the current certification memorandum provided by the Wing TEMPEST Manager.

Participates in the evaluation of network equipment and capabilities and coordinates upon team recommendations to the customer on needed infrastructure upgrades and needed modifications.

Updates and maintains network and engineering drawings, maps, and tables and maintains and

provides copies of red-lined drawings to affected interface agencies. Coordinates all required cable installation, maintenance, and repair actions with commercial service providers, other local contractors, or support base as required.

Account for all Government IT hardware assets (to include desktop computers) and perform annual and/or out-of-cycle inventories as required.

Manages mobile computing devices and user access to networks. Performs OPSEC training and maintain user training records. Provides on-call capability. Manages and executes the CDA Notice & Consent Program and implement procedures for network, private, or intranet web home pages, portable electronic devices, telephone, and information systems, and any other information technology devices or systems maintained.

Develops and manages training and certification plan for all system administrators to ensure compliance with all related Government requirements


Position Title: #127017 Network Engineer Experienced

Relevant Experience:Seven years of directly related work experience in managing sophisticated computer networks. Five years work experience in network architecture and deployment. Experience in monitoring network performance to perform trend analysis, identify deficiencies or anomalies, and determine necessary hardware or software upgrades or repair actions to resolve these issues. Knowledgeable in defining and implementing network security measures, firewall design and maintenance, secure data transfer protocols, and encryption equipment and software. Capable to update existing or create new network technical documentation that describe the system architecture, equipment, protocols, capacities, and processes. Ability to work and communicate with other program personnel as a team member or leader with customer interface/influence on specific issues. Leadership skills, ability to counsel, develop, and motivate staff.


Certifications/Licenses:CCNA, CCIE minimum, CCNP, CompTIA networking preferred. Security +, A+, and Net +.

Security Clearance:US Citizen. Top Secret, National Agency Check with Local Agency Check and Credit Check (NACLC).

Responsibilities:Performs as Trusted Agent to the 21 SW Local Registration Authorities (LRAs).

Performs responsibilities of alternate Information Systems Security Officer (ISSO) and alternate Cybersecurity Liaison. Executes cybersecurity responsibilities protecting and defending information systems by ensuring the availability, integrity, confidentiality, authentication, and non-repudiation of data through the application of cybersecurity measures. Protects ISs, their operating system, peripherals (media and devices), applications, and the information it contains against loss, misuse, unauthorized access, or modification. Ensures all users and ISSOs receive COMPUSEC training.

Performs as the Installation/Site CSIR Manager. Receives training from the 38th Engineering Installation Group (38 EIG). Update and maintain existing legacy CSIRs until they are incorporated into CIPS, or are no longer required.

Performs responsibilities of primary KMI Operational Account Manager (KOAM). Conducts assessments and inventories, document results and maintain KOAM forms.

Serves as the primary point of contact for the Installation/Site drawings, updating and maintaining the local master file. New drawings will be coordinated with authorized Government groups.

Evaluates local network equipment and capabilities, monitors performance of LANs, and identifies anomalies or discrepancies that appear in network availability, capacity, or Quality of Service (QoS) metrics. Performs root-cause analysis and provides recommendations to the customer on needed repair actions or upgrades to network equipment, software, or architecture.

Evaluates and reports system security incidents, virus attacks, and classified message incidents; and identifies threats, vulnerabilities, and associated countermeasures using the policies, procedures, and report formats provided by the servicing WCO. Cleans or sanitizes information systems as required. Tracks and disposes of unclassified IS storage media previously contaminated with classified data as

classified media.

As directed, participates in the design, implementation, and test of LAN upgrades, inclusive of upgrades to network server, router, and switch equipment, TEMPEST requirements, operating systems and software applications, network firewalls, virus protection, data transfer protocols, evaluation of cybersecurity configurations for equipment and software, implementation of cybersecurity measures, and collection of security data and artifact analysis for verification. Monitors all implementation actions for completion prior to system acceptance, process applicable system acceptance documentation, and provides copies to all agencies involved.

Evaluates existing LAN backup procedures, practices, and storage capabilities to assure that all networks can be restored in the event of failure. For noted deficiencies in storage capacities, procedures, or practices, provides recommendations for improvement or upgrade.

For LAN upgrades or expansions, analyzes the impact on bandwidth utilization and overall network performance to assure continuance of established metric performance for availability, capacity, and QoS. Coordinates with the host base CFP to evaluate WAN access performance via the Base Information Transport Infrastructure (BITI) interfaces for system LANs; and collects and documents metrics on WAN access troubleshooting and touch maintenance required for access restoration, QoS, and security. Monitors and maintains performance metrics for customer NIPRNet/SIPRNet services. Submits requests to modify or delete existing user SIPRNet accounts.

Evaluates and establishes validity and technical solutions for network-related C4 System Requirements. Attends meetings and provides technical inputs as required for the evaluation of existing system requirements and new requirements generation.

Creates USAF Cyberspace Infrastructure requirements. For each project package, includes the Government requester with the SSPARS contractor as the Project Manager. Uses the Cyberspace Infrastructure Planning System (CIPS) to create requirements and manage projects from initiation of requirements through project implementation.

Performs as the Installation/Site CSIR Manager. Receives training from the 38th Engineering Installation Group (38 EIG). Updates and maintains existing legacy CSIRs until they are incorporated into CIPS, or are no longer required.

Updates and maintains network and engineering drawings, maps, and tables and maintain and provides copies of red-lined drawings to affected interface agencies.

Assists in the accounting of all Government IT hardware assets (to include desktop computers) and performs annual and/or out-of-cycle inventories as required.

Ensure all network users complete initial, annual, and applicable remedial DoD IAA Cyber Awareness Challenge Training via ADLS before granting or continuing network and systems’ access. Tracks training completion information for all users.

Fulfills COMSEC responsibilities.

Performs all other duties as assigned

Position Title: #127018 Systems Administrator Experienced

Relevant Experience:Two to five years of related experience. In lieu of formal education, at least 10 years of related experience. Basic knowledge of computer operations acquired through several years of direct experience or the equivalent. Knowledge of common software applications including spreadsheets and word processing, strong verbal, written skills. Skill in analyzing and interpreting operational reports.

Ability to read technical documents, maintain accurate records, prioritize work and analyze problems to develop effective solutions. Ability to establish and maintain an effective working relationship with clients and other technical staff. Manages operation of multi-user computer systems.

Education:BS/BA degree in related field.

Certifications/Licenses:Security +, A+, and Net +.

Security Clearance:US Citizen. Top Secret, National Agency Check with Local Agency Check and Credit Check (NACLC).

Responsibilities:Maintains the ASIM, which interfaces with the AFIWC at Lackland AFB TX and the Network Operations and Security Center (NOSC) at Peterson AFB CO. Implements configuration changes, evaluates, and implements defensive actions as directed by AFIWC or the NOSC.

Monitors mission computer systems, responds immediately to malfunctions, and keeps users informed of real-time equipment status.

Uses diagnostic routines to identify root causes of system malfunctions.

Utilizes computer outputs to assess system status and troubleshoot errors.

Utilizes maintenance laptop to diagnose malfunctions.

Analyzes system data and provides recommendations to resolve assigned computer system degradation and failures.

Follows all communications, operational, and physical security requirements for the generation, handling, marking, controlling, protecting, and disposition of classified material and information

Maintains records, logs, files, and prepares reports. Controls government assets. Mentor members of the CMOC and operations staff in associated computer technologies

Develops and implements backup strategies and system restoration procedures

Adds, removes, and maintains user accounts

Develops and maintains checklists to be used by site computer technicians

Performs mission system software installations and upgrades. Maintains system configuration of Upgraded Early Warning Radar (UEWR) software applications, Mission Application Software (MAS), Signal Processing Software (SPS), Receiver-Exciter Software (RES), and Simulation and Tools Software (STS) and / or the equivalent Early Warning Radar (EWR) software, if applicable.

Maintains existing baseline software and assists in DT&E of new software version releases.

Provides unscheduled support to the MDA CNET Point of Presence (POP) and MDA computer connected to the CNET. Supports MDA technicians by providing limited touch maintenance to offsite technicians performing maintenance.

Provides site generated artifacts to support accreditation and operations.

Reviews, updates, implements, and maintains a written Site Backup Plan.

Maintains records that provide listings of the media on hand, in the library, those temporarily out for cleaning or rehabilitation, media shipped for use elsewhere, those on hand belonging to another center or organization, and any media awaiting disposition.

Operates and maintains the CPS and facilities on a continuing basis. Performs system and security administration functions.

Implements all delegated orders from 624th Operations Center (624 OC) within the mandatory timeframe.

Works the help desk, for the resolution of user problems and on a 24/7 basis. Answers user complaints/questions concerning communications to include network applications software, e-mail, and Internet as well as infrastructure associated with the network. Coordinates and prioritizes outages and problems within the contractor’s control. Reports on all system wide network problems impacting users and provides permanent/temporary fix actions to users.

Operates and maintains the Government-provided trouble ticket tracking software for trouble call reporting and resolution. Responds to and resolves all network, telephone, and LMR-related trouble tickets and user problems. Reports outages and resolutions to the designated Government representative, establishing trouble call priorities based on relative importance to overall network operation and availability. Maintains accurate and timely documentation of all user problems and resolutions.

Notifies/coordinates ASI to minimize impact on base-level mission. Obtains approval from the Installation/Site Commander prior to scheduling any network system or service outages. For Thule AB, obtains approval of 821st ABG/CC, 12 SWS/CC and 22 SOPS Det 1/CC for all outages that have base-wide impact. Upon approval, notifies the 21 CS CFP and all installation network users who could be affected by the ASI. If the network has a router, coordinates maintenance and administration of the router through SSG (Standard Systems Group)/SINS, Maxwell AFB, Gunter Annex AL. For AFIN, coordinates maintenance and administration through the Air Force Information Warfare Center (AFIWC) Lackland AFB, TX. At Thule AB, coordinate with 821 SPTS/SCQ.

Notifies all network users who could be affected by host base ASIs.

Coordinates with host LRAs in support of site PKI requirements.

Backs up all networks to provide for restoration in the event of failure. Keeps records of back-ups and restorations performed.

Updates anti-virus signature files and scan for viruses to protect network resources. Immediately reports and coordinates incidents involving viruses or classified data with base network security personnel and keeps a record of viruses detected.

Configures and implements automated IS controls to check and disable IS user accounts that have

been dormant more than 30 days. Validated user-access privilege levels to include accountability, access rights (based on user clearance, access approval, and need-to-know), and special handling requirements.

Establishes, configures, maintains, and tracks all SIPRNet user accounts. Establish procedures for users to request new SIPR accounts, and to modify or delete existing user accounts.

Submits requests to modify or delete existing user SIPRNet accounts to CNOC/USAFE.

Monitors disk storage capacities and maintains adequate disk storage availability for all users and applications

Assists the site Cyber Security Liaison in reviewing system security information and maintain relevant cybersecurity certifications and applicable operating system and/or computing environment certifications.

Acknowledges and resolves problems with RAID file system.

Performs additional duties as assigned by the CMOC Supervisor.

Fulfills COMSEC responsibilities.

Coordinates efforts on the SCIF modifications to the AFSCP/SSO. Prior to performing any maintenance, the position coordinates with the on-site COR and DO.

Performs shift duty as necessary.