Facing the Media 101

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    Facing the Media 101:learning from the Pros

    Source: Media Skills Training at IRRI HQ

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    Andy Hitchcock

    - director of Communicationsand Training, BMS (internationalmedia training and corporate film

    company)- former Bureau Chief, BBC, London

    Dan Baker

    - media spokespersonfor UK utility company

    - TV journalist, UKsindependent TV channel ITV

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    Phase 1-ASSESS. is this something youre

    responsible for

    -Sequence of events to take place.Sole interviewee? Panel?

    - Know the issue and what do you knowabout it.

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    Phase 2- STRATEGY. Whats my story? What

    message to impart?

    -SIMPLICITY. Start with the CONCLUSION.

    - PERFORMANCE. Convince the audience

    that you mean what you say.

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    Phase 3

    Be in control of yourself

    Acknowledge the questions the reporters ask;But you can give your answer as it should be

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    You can be selfish

    Imagery

    No time (say it at once)

    Media: not mind readers

    Trust

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    Take responsibility on things

    where you can do something

    Stick to your strategy

    Pause after each question

    to gather your thoughts

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    Strong message

    Good use of Language

    You!

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    Sample pre recorded.wmv

    http://localhost/var/www/apps/conversion/tmp/scratch_3/Sample%20pre%20recorded.wmvhttp://localhost/var/www/apps/conversion/tmp/scratch_3/Sample%20pre%20recorded.wmv
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    Good points

    - takes a pause after each question to gatherthoughts

    - answers: direct to the point

    - interviewer can take part of the interviewto feed on TV

    To improve- wear light colored-, collared shirt

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    Intro HelloIntroduce yourselfRoute Map

    Statement Issue/ProblemSolutionResult/Impact

    Recap Thank you(No questions)/more later

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    Media are not scientists, or experts in our field, so

    - use simple language

    - use short sentences

    - be direct to the pointyou only have few

    seconds of exposureothers will be edited

    Sample good language.wmv

    http://localhost/var/www/apps/conversion/tmp/scratch_3/Sample%20good%20language.wmvhttp://localhost/var/www/apps/conversion/tmp/scratch_3/Sample%20good%20language.wmv
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    Simple terms were used

    Stated facts without sounding defensiveof what IRRI does with hazardous materials

    Person talking is smiling

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    Before: Ask the media person of the questions

    If interview is short, start with the conclusion

    Prioritize what is important

    Focus! No need to answer irrelevant questions

    Sample live.wmv

    http://localhost/var/www/apps/conversion/tmp/scratch_3/Sample%20live.wmvhttp://localhost/var/www/apps/conversion/tmp/scratch_3/Sample%20live.wmvhttp://localhost/var/www/apps/conversion/tmp/scratch_3/Sample%20live.wmv
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    Established credibility

    Answered the issues in simple terms

    (used examples)

    Very conversational

    Looked happy in giving the information

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    In a live interview, thebestway to controlis to fullyunderstand the purposeand objectivesof theinterview.

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    Sample, Giving a statement.wmv

    Used when you want to give anofficial statement about an issue .

    In this example, Position of IRRIin creating a genotyping laboratory

    http://localhost/var/www/apps/conversion/tmp/scratch_3/Sample,%20Giving%20a%20statement.wmvhttp://localhost/var/www/apps/conversion/tmp/scratch_3/Sample,%20Giving%20a%20statement.wmv
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    Bring a hard copy of the statement

    Use your thumb as a guide on the hard copy

    For the last statement, you can go back to the

    main message/sentence for impact

    Refrain from answering other questions

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    Organize your thoughts

    Write them down

    Rewrite your ideas several times until the

    message gets clear

    Main message must be contained

    in the first 20 seconds

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    Avoid

    - wearing sunglasses(for outside interview);suggest a better spot

    if sun is too glaring

    - striped/white clothes

    Try to be inside the frameat all times

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    IRRIs Guide

    our responsibilities whenmaking public comments,

    what information to share,

    dealing with confidential,

    sensitive, controversial

    issues,

    how IRRI can help you

    communicate moreeffectively,

    Frequently Asked

    Questions

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    TOPIC expertsbest people to talk about theirareas of expertise

    DIRECTORSmatters related to organization,IRRIs direction and management

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    Before you make public comment

    -determine if you are the best person to talk aboutthe topic; if not, refer to someone else; when in

    doubt, go to PR Manager

    - be familiar with IRRIs policy about a topic

    -consult with others across the organization

    - assess whether topic is confidential orcontroversial

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    On confidential/sensitive issues

    Examples:

    - personal matters about the staff(Dir. X as pro-private sector)

    - unpublished research

    (Golden rice)

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    On controversial issues

    Examples:

    - controversial scientific matters(IRRI producing GM varieties)

    - addressing serious allegations about IRRI

    (IRRI giving advices to the Phil President

    to replace DA secretary due to lack ofknowledge about rice production)

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    On controversial/confidential/sensitive issues/

    political advice.

    - be prudent in the delivery of informationsuch that itll be confined to scientific

    understanding---not political advice

    (how to lower the cost of rice in the market)

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    PR Relations Office can also help

    - determine whether you should be the one

    making the public comment- provide tips, guidance and training for

    dealing with media

    When possible, inform PR manager of media

    interview before it happens; if not possible,

    inform her (Sophie Clayton) after

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    1. Is it always necessary that you shorten your

    answers?

    2. What do you do when you dont know theanswer to the questions?

    3. How do you deal with media who keeps on

    asking controversial questions?

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    1. When a media person approaches you to give

    an interview, what will you do?

    2. Can you say no to an interview?

    3. How do you respond to ambush interview?

    4. When do I represent IRRI and when can I

    comment on something as my own opinion?

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    Facing the Mediaisnot as hard

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    Keyword:Know whatyou want to say