Facility Perspectives v4#1 March 2010

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Volume 4 Number 1March - May 2010

Ofcial magazine o the Facility Management Association o Australia Print Post Approved 340742 00155 $9.95 inc GST

H20 ManagementHow acility managers are minimisingstress on precious water resources

>MANDATORY DISCLOSURE: PERSPECTIVES FROM THE EXPERTS>THE FUTURE LOOKS BRIGHT FOR LED LIGHTING>TRENDS IN COPPER AND FIBRE NETWORK CABLING


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FACILITY PERSPECTIVESV O L U M E 4 N U M B E R 1

CLIENT FEATURE

Do you know how many documentscontaining confidential or sensitivematerial are produced in your

organisation daily? Do you know what happensto those documents when they are no longerrequired? The following three important tips canhelp you to identify your organisations documentdestruction needs and take steps to ensure yourcompany is privacy compliant.

1. Every business has informationthat requires destruction

All businesses have confidential information that needs to be keptprivate. Customer lists, price lists, employee records, businessstrategies, sales statistics and correspondence all contain informationabout business activity which would interest any competitor.Incidental records such as phone messages, memos and drafts arealso useful for competitors and thieves. Furthermore, employees andcustomers have the legal right to have their data protected. Withoutthe proper safeguards, such as Shred-X under desk boxes and on-sitesecure containers, information ends up in the bin where it is readilyavailable to anybody, exposing your organisation to the risk ofcriminal and civil prosecution, as well as the costly loss ofbusiness.

2. Stored records should be

destroyed on a regular basisThe period of time that business records arestored should be determined by a retentionschedule that takes into consideration theiruseful value to the business and the governinglegal requirements. From a risk management perspective the onlyacceptable method of discarding stored records is to destroy them,documenting the exact date that a record is destroyed via a Shred-Xcertificate of destruction for record keeping and legal reasons.

3. Be wary of records storage companiesproviding shredding services

Many commercial records storage facilities offer records destructionas a service to their customers by subcontracting the destruction ofthe records to an external company. Any business using a commercialrecords storage firm should inquire as to the nature of the destructionservices that are available. As the owner of the records you areultimately responsible for their security and, therefore, should beselecting the vendor directly. Shred-X are happy to invite inspectionsof our state of the art facility to ensure complete peace of mind whenit comes to selecting us as your document destruction serviceprovider.

Shred-X Document Destruction can offer your organisation the peace

of mind of a secure T4 accredited document destruction service that

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1300 747 339 or visit shred-x.com.au to arrange a free on-site

analysis of your document destruction requirements.

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SHRED-X DOCUMENT DESTRUCTION

MAKING SURE NOBODY KNOWSYOUR BUSINESS

Closing the environmental loop

Shred-X is dedicated to minimising CO2 emissions andpromoting a sustainable future through recycling. After beingdestroyed, 97% of paper shreds are recycled into products suchas paper towel and toilet tissue.

An environmental certificate is then issued to our clientsoutlining how their choice to have their documents destroyedby Shred-X has made a positive impact on our environment.

Here is an idea of how the paper you are throwing away isaffecting the environment:1 archive box full of paper per week over one yearequates to approximately:Trees 10.14Barrels of Oil 1.95KWH of Electricity 3198Cubic Metres of Landfill 3.12Litres of Water 24,788.40Tonnes of Carbon Emissions 1.0296

Remember: If you want to think Green, think ORANGE!

SOURCE: FACILITIES - DESIGN + CONSTRUCTION SERVICES, MOBIL NORTHERN VIRGINIA,USA. CALCULATIONS ARE BASED ON 52 X 15KG ARCHIVE BOXES OVER A 12 MONTH PERIOD.

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FACILITY PERSPECTIVES

V O L U M E 4 N U M B E R 1

CONTENTS

Level 6, 313 La Trobe StreetMelbourne VIC 3000

Tel: (03) 8641 6666Fax: (03) 9640 0374Email: [email protected]: www.fma.com.au

Published by

ABN 30 007 224 204

430 William StreetMelbourne VIC 3000

Tel: (03) 9274 4200Fax: (03) 9329 5295Email: [email protected]: www.executivemedia.com.auOffices also in Adelaide, Brisbane & Sydney

Editor-in-ChiefRic NavarroEditorial enquiries: Tel: (03) 9274 4206

Email: [email protected]

Advertising ManagerPhil HaratsisAdvertising enquiries: Tel: (03) 9274 4200Email: [email protected]

Front Cover ImageiStockphoto

Editorial contributorsBrian Ambler, Ton Cantwell,Mark Feetham, Derek Hendry,Carolyn Hughes, Chris Hunt,Romily Madew, Sari Mattila,Anita Mitchell, Gemma Peckham,Robert Schiller, Barney Tomasich,Don Williams, Tetyana Wotton,Subbalakshmi Yerramilli.

LayoutsAnthony Costin

Printed byGeon Impact Printing

The editor, publisher, printer and their staff and agentsare not responsible for the accuracy or correctness of thetext of contributions contained in this publication or forthe consequences of any use made of the products, andthe information referred to in this publication. The editor,publisher, printer and their staff and agents expresslydisclaim all liability of whatsoever nature for anyconsequences arising from any errors or omissionscontained in this publication whether caused to apurchaser of this publication or otherwise. The viewsexpressed in the articles and other material publishedherein do not necessarily reflect the views of the editorand publisher or their staff or agents. The responsibilityfor the accuracy of information is that of the individualcontributors and neither the publisher or editors canaccept responsibility for the accuracy of information

which is supplied by others. It is impossible for thepublisher and editors to ensure that the advertisementsand other material herein comply with the TradePractices Act 1974 (Cth). Readers should make their owninquiries in making any decisions, and where necessary,seek professional advice. 2010 Executive Media PtyLtd. All rights reserved. Reproduction in whole or part,without written permission is strictly prohibited.

Regulars + News

Chairman Steve Taylor thanks all

members of the FMA Australia

and outlines the key challenges

of 2010. CEO David Duncan

confirms his support for

education and training for Facility

Managers, and discusses the

program for ideaction10.

Cover Story: WaterEfficiency

Increasing concern over water

security Australia-wide has

resulted in innovative plans for

water harvesting, fire sprinkler

testing processes, and reducing

facilities environmental

footprint.

Energy andEnvironment

The governments mandatory

disclosure scheme for

commercial buildings has

undergone several amendments

in line with industry feedback.

4 Chairmans Message

5 CEOs Address

6 Fast Facts & News

8 Education NewsNSW pre-employment training

helps industry job seekers.

21 Ideaction 20102010 Conference program and

speaker presentation summaries.

77 MediterraneanConnectionsGeneral Delegate Lionel Cottin of

the French Facilities

Management association

provides an international

perspective of industry

challenges.

27 Fire Sprinkler WaterSavingNew standards are set to reduce

the large volume water used in

vital sprinkler system testing,

with additional benefits for

building owners and managers.

31 Harvesting our H20With our main cities facing an

ongoing water crisis, our

buildings should be producers,

rather than consumers, of our

precious resources.

34 Making that footprintsmallerNew technologies for the use of

power and resources can help

business tackle environmental

challenges whilst improving

operational efficiency.

37 Mandatory Disclosure:Property ServicesViewpoint

How will the mandatory

disclosure of commercial

building and energy efficiency

affect you? Anita Mitchell and

Chris Hunt assess the impact.

42 Mandatory Disclosure:Legal ViewpointStakeholder concerns about the

new Mandatory Disclosure

scheme have been met with

swift response by Government.

46 Soft Landings: Closingthe loop between lowenergy design andreality

This new process extends

professional involvement after

building handover, and eases

buildings gently into operation.

47 Smart Grid, Smart CityElectricity networks incorporating

advanced technology canimprove energy efficiency and

reliability and deliver improved

environmental outcomes.

274 37

Facility Perspectives embraces Green Printing Initiatives

This publication, has been printed using ECO-CLEAN print processes. Vegetable based inks andrecyclable materials are used where possible.

Cert no. SCS-COC-001164


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CONTENTS

Client FeaturesShred XBrookfield MultiplexLeighton ContractorsMuller IndustriesVictoria UniversityWormaldApex Property ConsultingRUD ChainsHarris HMCDormaRainbird AustraliaVictoria University

Security +Technology

An efficient security system is an

integral part of effective facility

management, and technological

developments can offer a great

deal of scope to bolster facility

safety.

Essential Services +Maintenance

Derek Henry outlines a raft of

new regulations, laws and

standards that impact on the

delivery of essential services and

facilities maintenance.

73 Facility/SecurityCooperation thewritings on the wall

Graffiti is a threat that concerns

both facility and security

managers. Security expert Don

Williams uses graffiti attacks as

an example of how facility and

security managers can combine

their knowledge, skill and

resources.

75 Trends in FacilityNetwork CablingInfrastructure

Cabling and networking

technology guru Barney

Tomasich, takes us on a quick

tour of standards, regulations

and trends in copper and fibre

cabling.

Coming up in the

June edition ofFacility Perspectives

Facility Managers at the

coal face

How FMs are improving the

sustainability of mining camps

and accommodation.

Plus

+ Building refurbishments:

the benefits of retrogreening

+ Leasing & Fleet Management

+ Office supplies, equipment &

furnishings

+ Guide to Green Purchasing

+ Full ideaction10 wrap up

73 78

Local Government

Local Government facility

management is an area of

growing innovation and

consistent development, with

tender processes forming an

increasingly important part of

large part, and energy efficiency

a central

Lighting andSustainable

BuildingThe challenge of sustainable

design and operation for

commercial buildings has been

met and overcome with

innovative designs by some

leading design companies.

50 Law surrounding thetender process-Applications forfacility managers

Facility Managers must

understand the tender process,

including the contract law that

regulates it. In this article,

Tresscox lawyers Brian Ambler

and Tetyana Wotton outline why

its important for facility

managers to understand the

synergies between the tender

contract and theprocess

contract in dealing withgovernment tendering.

56 The Future LookingBright for LEDLighting

With constant pressure on

facility managers to address

energy inefficiency and cost

savings, the search is on for an

alternative light sources to

fluorescents. LED lighting,

already commonly found in a

variety of devices andapplications, is being lauded as

the future of large scale

commercial lighting.

62 Case Study: OfficeLighting Gets SixStars

Sydneys One Shelley Streetstate-of-the-art lighting controland energy management system.

65 Office InteriorsAwarded 6-Star GreenStar Rating

Woodhead sets new benchmarksin sustainable architecture atFujitsus head office in Victoria.

67 The Challenge ofEnergy ManagementImproving energy efficiency is akey concern for facility managerswith an increasing number ofgreen buildings testimony to this.

69 Zillmere Joint ContactCentre Seeing StarsZillmere Joint Contact Centre hasbeen awarded the highest GreenStar ating ever received by anoffice building in Australia.

70 Chemical Emissionsfrom BuildingProducts

The condition of indoor air ispart of this comprehensiveresearch by Subbalakshmi

Yerramilli and Robert Schiller.

50 62


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4



FROM THE CHAIRMAN

CHAIRMANS MESSAGE

With 2009 behind us and with that theglobal financial crisis, the economistspredict a much improved 2010. Similar

to most not for profit organisations, FMA Australiahas had to manage a period of stagnation ordownturn in the economy. This clearly impacts onour ability to invest and grow.

It is pleasing to note however that considering

these recent difficult economic times, ourmembership levels have remained relatively steadyalbeit our attrition rate could be better. I would liketo personally thank every member for maintainingtheir support of FMA Australia in 2009. As itstands we currently have around 2,000 members.If we consider the information that is known oravailable, it is estimated that there are some200,000 full time employees in Australia that areinvolved in either managing or delivering activitieswithin the built environment. This quantity ofemployees is our opportunity for growth. Justimagine what FMA Australia could do if it had5,000 members!

A key challenge for FMA Australia is in growingour membership base. By doing so, we are able todrive forward more investment in providing valueback to you, our member. Critical mass is essentialin any business to enable sustainable growth. Byhaving critical mass our industry gains widerrecognition within Government, our voice will bestronger hence we will be listened to more.Collectively, I would like to encourage all membersto provide any ideas on how we can grow andequally ask for your support in engaging nonmembers to join. The bigger we are, the bigger we

can become, the greater benefit our industry willreceive.

By us achieving an expansive membership basewill also raise the standard of FM within businessand ultimately provide leverage for you and yourcareer.

Another key objective for the FMA Australia in2010 relates to education. You will probably haveseen our CEOs recent announcement on the

development of the FM Diploma throughHolmesglen. This course will commence inJuly/August 2010 and will be the most innovativeFM course available in Australia. Our vision is togain an excellent reputation in industry through theresults derived from this course. Our intent overtime is to advance the science of FM througheducation and having employers consider thisqualification as a pre-requisite to employing FacilityManagers in the future. This is no different to whathappens with other professional industry sectorse.g. finance or engineering.

Our future will also depend upon our ability toattract, recruit and retain people into the FMindustry. FMA Australia and our industry is stillrelatively young (ideaction in Perth in May is onlyour 21st conference) and it has come a long way togaining expansive recognition with a diverseemployer base. To achieve greater levels ofrecognition and indeed success we require a solidfoundation across education at various levels. Thiswill be our priority and we really hope you cansupport this initiative with your colleagues, staffand employer.

Steve TaylorFMA Australia Chairman

A key challenge for

FMA Australia is

in growing our

membership base.

The bigger we are, the

bigger we can become,

the greater benefit ourindustry will receive.


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5



FROM THE CEO

CEOS ADDRESS

Welcome to another year of Facility Perspectives and whatIm sure will be another period filled with challenges andopportunities for those working in facilities management.

The past year has been a difficult one for our industry and for thewhole community, as the impact of the global financial crisis was feltand many businesses were forced to review their forward priorities.

As the peak body representing the interests of facilitiesmanagement in this country, the challenge for FMA Australia has been

to determine how we can best improve recognition of the profession,and better demonstrate the value that effective FM practices can addto a business.

As you would be aware, one of FMA Australias key priorities inrecent times has been to deliver greater educational opportunities forthose working in our industry.

I am firmly of the view that FMA Australias pursuit of bettereducation and training initiatives will pay dividends for members andfor all those working in our industry.

As new technologies change the way people do business andfacility managers are required to drive change and ensure compliancewith an increasingly complex raft of regulations, our industrys long-term viability depends on having a workforce that is better-educatedand more versatile than ever before.

As you would be aware, last year FMA Australia, together with theAustralian Institute of Refrigeration, Air Conditioning and Heating(AIRAH) unveiled the Vocational Graduate Certificate in EnergyEfficiency for Facility Managers, providing an opportunity to boostskills in an increasingly important area, particularly given thescheduled introduction of mandatory disclosure of energy efficiency incommercial buildings later this year.

However, many in our industry have been concerned at the lack ofa holistic, vocational qualification that is designed by the FM industry,for facilities management practitioners.

As I announced late last year, FMA Australia aims to correct this in2010 with the introduction of the Diploma of Facilities Management.Preparatory work for this initiative has been underway for over 12months, with key industry stakeholders having been consulted and

provided input on key learning areas, competencies and requirements.We have engaged Holmesglen Learning, Innovation and

Development to assist us with the process of gaining formalaccreditation for the Diploma, and a steering committee of high-levelstakeholders has been formed that will help ensure we are developingan innovative, high calibre qualification.

I have been exceptionally pleased with the feedback and supportfor this initiative I have received to date, and I look forward to keepingyou advised of progress in the next edition of Facility Perspectives.

Professional development forms another important part of FMAAustralias commitment to education. The diverse nature of facilitiesmanagement means that those working in the industry require abroad range of skills, which naturally means the professional

development opportunities we offer to members cover a wide rangeof areas.

This diversity is reflected in the Smorgasbord of professionaldevelopment courses and Business Finance for Facility ManagersFMA Australia is offering between now and the end of June. There area range of courses on offer, covering subjects including performancemanagement, conflict resolution, negotiation skills, mentoring, changemanagement within the FM sector and an intensive leadership

development programme for FM professionals.Places in these courses are limited, so I urge you to visit our website

(www.fma.com.au) and register now for these innovative professionaldevelopment opportunities.

Of course, the biggest event for the facilities management industryin Australia for 2010 will be ideaction10, which will be held in Perthfrom 12-14 May 2010. This will be the first time that FMA Australiahas taken its national conference to Western Australia, known as TheState of Excitement.

As befits the state motto, FMA Australia has put together anexciting program of site visits, presentations and social events that iscertain to make ideaction10 an informative, educative and thoroughlyenjoyable few days for all attendees.

This years program includes the introduction of a new poster

presentation session, providing a further opportunity for those in theFM industry to present their ideas and innovations in a creative way.

I am also delighted that the keynote speaker this year will be SamWalsh, Executive Director, Rio Tinto/Chief Executive, Iron Ore andAustralia. Sam Walsh is one of Australias most respected corporateexecutives, and his insights will be invaluable as we think about howbest to harness our industrys resources and pursue opportunities forgrowth in the years ahead.

The full program and registration details for ideaction10 are nowavailable on FMA Australias website, so I encourage you to registerquickly and take advantage of the earlybird special.

It is an exciting time to be involved with facilities management inAustralia. The continuing move towards improved sustainability in thebuilt environment means facility managers are in a stronger positionthan ever before to influence the way our buildings are run and workwith management teams, tenants and service providers to deliverbetter outcomes.

FMA Australias continued focus on improved education andprofessional development opportunities for those in FM, coupled withour credentialing opportunities and advocacy activities to governmentwill help secure the long-term viability of our industry, and will ensurethat Australias FM workforce is better qualified, better paid andbetter able to contribute to the sustainability of our built environmentin the years ahead.

David DuncanChief Executive Officer

FMA Australia extends its appreciation to the following companies for the generous support in thedevelopment of FMA Australias Vocational Diploma of Facilities Management


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FAST FACTS + NEWS

The owners of the PacificHighway-Miller Street corner

building are among 30applicants Australia-wide whohave been offered a total of$11.6 million from the GreenBuilding Funds fourth round.

The Green Building Fund is aRudd Government initiative thatreduces energy consumption andgreenhouse gas emissions bysupporting building owners toretro-fit commercial officebuildings.

This round will generate $46million in total investment in

improvements like upgradedbuilding management systems,modern heating and airconditioning systems andupgraded lighting, Senator Carrsaid.

It will also result in projectedsavings of more than 26,000tonnes of greenhouse gasemissions a year.

To date this program hasresulted in $218 million in total

investment in 156 buildingimprovements that together are

projected to save more than127,000 tonnes in greenhousegas emissions each year.

This round has resulted in ahigher proportion of successfulapplications for improvements tosmall buildings and buildingslocated outside CBDs.

This shows that more andmore commercial buildingowners are becoming aware ofthe triple bottom line benefits of

retrofitting their buildings interms of cost savings, reduced

emissions and improving theirbuildings as workplaces.

For further information on the

Green Building Fund program

visit www.ausindustry.gov.au,

call the hotline on 13 28 46 or

email the hotline at

[email protected].

$11.6 million to help 30 office buildings go green

A North Sydney ofice building will install five vertical wind turbines as part o an upgradesupported by the Australian Governments Green Building Fund that will reduce the buildingsenvironmental impact by generating energy in-house.

Silverpac showcased anintelligent thermostat asCES that uses aninteractive touchscreeninterface.

The system features aprogrammable 7-day cyclethat is managed through a 7

inch display that illustrateshow energy is being used inthe facility. The system caneven isolate the energy useof specific appliances andsuggest alternative usepatterns to help save energy.

The system also has inbuiltwi-fi, allowing it to sendusage data straight to theutility company.

Silverpac digital thermostat

As issues o sustainability have grown more important, a new niche o electronics has emergedto help manage energy use in the home or ofice.

Managing Director DavidSaxelby said the office towerwould be the first such CBDdevelopment to commence inAustralia since the start of theglobal financial crisis, andcame on the heels of therecently completed 400 GeorgeStreet Brisbane office tower,which has received a 5 StarGreen Star Office Design v2rating from the Green BuildingCouncil of Australia.

At 27 storeys, the 28,000m2

building will offer A grade officeaccommodation in surroundingsdesigned according to the HeartFoundations Healthy by Designfeatures.

King George Central is the firstbuilding in Australia to bepublicly endorsed by the HeartFoundation, and will featureuser-friendly staircases to allfloors from the ground up, a bikefleet and a healthy choice caf.

Heart Foundation Queenslandboard director Harold Hope saidearlier this year that King GeorgeCentral would be a breakthroughfor healthy workplaces.

The design of ourcommunities, workplaces andcities has a significant effect onour health behaviours, Mr Hopesaid.

Our involvement with KingGeorge Central will increaseawareness about the impact of

design of commercial buildingson health and will raise the barabout how design willincreasingly influence tenantdemand due to the need toencourage healthy living and theresulting benefits of a healthyworkforce.

Construction is underway withthe project set to finish early in2012.

Thiess to build Queenslands healthiest buildingThiess has signed a $123 million contract with Leighton Properties to build Queenslandshealthiest building, King George Central, at 145 Ann Street in Brisbanes CBD.


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hays.com.au

Weve been at the oreront o acilities managementrecruiting since the beginning. Were the experts inrecruiting individuals or teams or major property owners,acilities service providers/contractors, corporate clients,and government departments.

We place senior candidates including general andoperation managers through to building and acilitiesmanagers on permanent and temporary contracts. Ourexpertise ensures that we find the right person or you.

Contact your local Hays Facilities Management ofce.

Adelaide T: 08 8212 5242 E: [email protected] T: 07 3231 2606 E: [email protected] T: 02 6230 5142 E: [email protected] T: 03 6234 9554 E: [email protected] T: 08 9486 9553 E: [email protected] T: 03 8616 8400 E: [email protected] T: 02 9249 2222 E: [email protected]

TO FIND THE RIGHTPEOPLE YOU NEEDTHE RIGHT PARTNER


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FAST FACTS + NEWS

This book focuses onspearheading the integrationof maintainability, starting

right from the design stage.To enable such integration,

improving the knowledge ofmaintainability and settingmaintainability benchmarks aretwo key issues. These objectivesare fulfilled with thedevelopment of acomprehensive defect library, amaterial manual and amaintainability scoring system.These tools serve to defineacceptable standards in designand construction practices, thus

enhancing long-termmaintainability of facilities.

Maintainability of Facilities:For Building Professionals aimsto improve the standard andquality of design, constructionand maintenance practices toproduce efficient facilities thatrequire minimum maintenance.The text covers technical issuesrelated to maintainability of

major components of a facility,and discusses the implicationsand selection of materials for

high maintainability.The target readers are

practitioners and students inarchitecture, engineering,building, real estate,construction, projectmanagement, facilitiesmanagement, quantity andbuilding surveying.

Contents:3 Wet Area3 Faade3 Basement3 Roof

3 M&E3 Material Selection3 Nondestructive Tests3 Maintainability Grading

System

Page: 544ppPub. date: Jan 2010ISBN: 978-981-4291-75-0Price: US$65 / 43

Maintainability of Facilities For Building Professionals

by Yit Lin CHEW, Michael (National University o Singapore, Singapore)

THERE TO GUIDE YOU

From late 2010, office

building owners will need to

provide up-to-date and

accredited energy

performance information

when they lease or sell office

space covering more than

2,000m2 under the

guidelines of the Mandatory

Reporting scheme.

Our in-house assessors can

guide you through this

process with the strategic

advice and innovative

practices to manage costs

and add value to your asset.

For more information

please contact

Andy Bendell on

(03) 9933 8800.

www.davislangdon.com

NSW pre-employment traininghelps industry job seekers

Australian Training Alliance (ATA) has conducted its first NewSouth Wales pre-employment training program for job seekerswho have been identified as suitable for work in the cleaningindustry.

A group of selected candidates attended the five day NSW pilotprogram which was arranged in partnership with vocationalrehabilitation provider, CRS and the NSW Division of the BuildingService Contractors Association of Australia (BSCAA).

Hands-on training introduced candidates to cleaning methods andprocedures needed to maintain and clean storage areas, glasssurfaces, wet areas, food handling areas as well as carpeted and hardsurfaces. BSCAA member companies were on hand on the final dayof the program to interview participants for suitable cleaningpositions.

We have developed a sustainable, highly successful and reputablecleaning industry pre employment model. Through our partnershipwith the CRS Australia and BSCAA NSW, we are bringing theprogram to New South Wales to train suitable applicants and build atalent pool of competent candidates to meet the demand for cleaningvacancies, said ATAs CEO, Justin Scripps.

The Australian Training Alliance is approved to deliver nationallyaccredited qualifications. It is a Registered Training Organisation(RTO) established in 2005 to deliver flexible industry-driven trainingprograms at pre and post employment levels.

Any employers needing cleaners to commence new contracts, fill

current vacancies or who are prepared to provide work experience

opportunities are encouraged to contact Justin Scripps via email at

[email protected]


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FAST FACTS + NEWS

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Mr Collier has outlined a plan tointegrate the Sustainable EnergyDevelopment Office (SEDO) into the

Office of Energy (OOE), ensuring a moreco-ordinated focus on the Liberal-National Governments priority ofproviding secure, reliable, competitiveand clean energy.

He said this would also help the StateGovernment meet its commitment to thenational 20 per cent renewable energytarget by 2020, which is a key objective ofthe Strategic Energy Initiative, currentlybeing developed.

To meet this commitment, it isimportant to take a more co-ordinatedapproach to renewable energy and energy

efficiency, the Minister said.The new structure of the Office of

Energy will embed renewable and energyefficiency research, development andplanning into all aspects of the broadermainstream energy sector in WA.

The Government recognises theimportance of increasing the use ofrenewable energy and improving energyefficiency across all sectors of thecommunity.

Mr Collier said SEDO had achieved agreat deal in raising awareness of energyefficiency and encouraging greater use of

renewable energy.However, it is time to move into the

next phase of energy development, hesaid.

We have moved beyond the need for aseparate focus on sustainable energy to amore holistic understanding of how thediverse parts of the energy sector need tocomplement each other to responsiblydeliver what the community and economyneed.

The Minister said realigning the OOEaims to integrate strategic energy policy andplanning, build additional capacity in the

area of competitive and efficient energymarkets and regulation, and streamline thedelivery of clean energy and communityincentive programs.

No jobs will be lost as a direct result ofthis change and staff will have opportunitiesto develop their skills in new areas, MrCollier said.

The changes within the Office of Energyare expected to be fully implemented byJune 30, 2010.

New structure to strengthen renewable energy focus

West Australian Energy Minister Peter Collier has taken another step in developing a cleardirection or WAs energy sector and delivering a clean energy uture.


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FAST FACTS + NEWS

The technology, developed by CSIRO, isbeing charged with the potential todramatically reduce energy consumption

and costs for building owners, whileimproving tenant comfort and reducinggreenhouse gas emissions.

Launched this week, BuildingIQ is beingused to control the heating, ventilation andair conditioning systems that consume upto 60 per cent of total energy incommercial buildings. It also allowstenants to provide real-time feedback oncomfort levels to building managers, aswell as broadcast information about energyprices and the amount of energy beingconsumed or saved in a building.

The technology is the result of over

15 man-years of work, byCSIRO scientists.

Using

algorithms, the software promises to help cut abuildings operating expenses and improve itsofficial National Australian Built Environment

Rating System (NABERS) star rating.Federal environment minister, Peter Garrett,

announced last week that starting next year allbuildings over 2000sqm must publicly disclosetheir energy efficiency whenever they are sold orleased.

Former technology venture capitalist andBuildinglQ founder, Mike Zimmerman, said theheightened focus from investors, tenants and thegovernment on environmental initiatives wascontributing to the interest in the product.

Owners want energy management initiativeswith strong, near-term, return-on-investmentprofile and limited capital requirements, so our

solution is attractive, he said.Last year, a trial of the software at CSIROs

4.5 star rated Newcastle Energy Centreachieved cost and energy savings of up to30 per cent.

A recent study by Professors at UC Berkeleyand Maastricht University showed that greenbuildings in the US sold for 16 per cent moreand had effective rents that were 6 per centhigher than others.

SOURCE: ARCHITECTURE + DESIGN

Smart software to cut buildings emissions

New smart sotware that actively optimises a buildings energy control systems can cut energyand costs by up to 30 per cent, a recent study ound.

YOUR VISION. OUR TECHNOLOGY.

THE CONVENIENT, SAFE

AND EFFECTIVE WAY UP.

www.roo accessso ut ons.com.au

1 55 525

YOUR VISION. OUR TECHNOLOGY.

THE CONVENIENT, SAFE

AND EFFECTIVE WAY UP.

www.roofaccesssolutions.com.au

1300 655 525


13/84

11



FAST FACTS + NEWS

LONDON t GLASGOW t MELBOURNE t TORONTO t ABU DHABI

QFM sotware rom Service Works is an

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Boral revitalises bricks and blocks

Boral has improved the versatility o its award-winning Masonry One brick system, introducinglighter solutions and additional size options.

Borals concrete bricks are nowup to 12 percent lighter and areavailable in three new sizes

including the Standard 76 brickweighing a mere 3.15 kilograms;the Brick & a half 119 at 4.7kilograms; and the Double height162 block at 6.2 kilograms. Thesechanges provide architects withmore flexibility and improvedproductivity for the brickie onsite.

Masonry One bricks are also anenvironmentally friendly solution,consisting of 57 percent wastematerial sourced from powerstations. The water used in the brick

is also fully recycled, taken from adam located on the manufacturingsite.

Maintaining the load-bearingqualities of heavier units, thesematerials have exceptionalresistance to chloride and sulphates,making them more durable forstructures close to the sea.Additionally, the Masonry Onebricks have a fire rating of 90

minutes.Ideal for a range of residential and

commercial projects including

apartments and houses, theMasonry One brick system is a lowcost alternative to clay buildingproducts. It is simple to install,render and cut with minimalwastage, and by ensuring conformityof size with bricks that are double-sided and even-faced it makesbuilding quicker and renderingeasier.

John Nassif of HoldmarkConstructions is a frequent user ofBoral Masonry One: We have beenusing Borals concrete bricks across

the board for many years, he says.The lightweight bricks have alwaysbeen easy to work with and are idealfor both internal and common walls,as well as external walls. Its also aplus to know that the bricks haveenvironmental benefits too.

For more information contact Boral

on 1300 134 002 or visit

www.boral.com.au/masonry


14/84

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FAST FACTS + NEWS

However, the 33-storey north-facing green wall is merely apractice run for Blancs evenbigger installation planned aspart of the $2 billion CentralPark development at theformer Carlton Brewery site onBroadway.

The living artwork, currentlyinstalled at Frasers Propertys Triodevelopment in Camperdown,uses 4,528 native Australianplants from 69 different speciesthat are fed by a grey-water,dripper-irrigation system.

You can observe many ofthese species growing wild onmaritime cliffs or along the cliffsand rocky slopes in mountainous

areas, making this project a kindof Botanical Vertical Garden,Blanc said.

In collaboration with Pritzkerprize-winning French architect

Jean Nouvel, Blanc will also addvegetal wall panels to tworesidential towers as part of the

Frasers Broadway development.These living walls are set to

reach up to 150 metres in heightand cover up to 10 times the areaof the Trio prototype.

Blanc, who is credited withinventing the concept of a verticalgarden, toldArchitecture &Design that he is experimentingwith the use of tubes andpyramids that can be entirely clad

in plants as part of his work onthe Frasers Broadway project.

As well as providing a greenaesthetic, vertical gardens canalso offer a reduction in energyconsumption through thermalinsulation, Frasers Propertymanaging director, Dr Stanley

Quek, said.Not only are Patricks vertical

garden installations captivating,but also by putting thesesustainable pieces in cities we areable to cut down on greenhousegas emissions and have them actas a natural air purificationsystem, Quek said.

The Trio development, whichwas designed by Fender

Katsalidis, gives every apartmenta balcony edged with louvredscreens that act as a passivesustainable design and give thebuilding a dynamic, everchanging aesthetic, Karl Fendersaid.

Patrick Blanc has worked with

many famous architects includingJean Nouvel, Andre Putman,Francis Soler, Edouard Franois,

Jacqueline and Henri Boiffils,Herzog and de Meuron, MarcNewson, Saguez and Partners.

His only other projects inAustralia are the Qantas loungesin Melbourne and Sydney (2007)and Melbourne Central ShoppingCentre (2008).

Worlds tallest living wall takes root in Sydney

By Gemma Battenbough

Renowned French botanist, Patrick Blanc, has created the worlds tallest vertical garden at aresidential development in Sydneys inner west.


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In the second half of 2010, landlords will be required to obtainand disclose energy efficiency information to potential purchasersand lessees of commercial office space.

Agreed by the Council of Australian Governments (COAG) in July2009, the final legislation for this new system of mandatory disclosureis expected to be finalised in the coming months. The new schemewill be administered by the Department of Environment, Heritage,Water and the Arts (DEHWA) and the Federal Government hasindicated that it is likely to require the disclosure of three separateitems:1. A valid energy efficiency base building star rating, proposed to

be the NABERS Energy rating tool.2. A Building Energy Efficiency Certificate (BEEC).3. An Energy Efficiency Assessment Report.

Two-Phase ImplementationThe scheme has obvious implications to owners and tenants ofcommercial property Australia-wide in terms of how they buy andlease commercial buildings. It will commence in two phases.3 Phase one is due to commence in the second half of 2010 and

includes commercial buildings with a net lettable area greaterthan 2000m2, or individual lettable spaces greater than 2000m2

within a commercial building.3 Phase two will consider the expansion of the scheme to include

retail, hotels, schools and potentially hospitals.

Implications for BuildingOwners and theirFacility ManagersPractical application of thenew requirements will forcelandlords and their facilitymanagers to look critically attheir current administrativeand data managementprocesses regarding energymanagement. Ease ofcompliance will depend onhow organised, complete andattainable the energy and

building records are for eachbuildings assessment. Failingto have these items availablefor disclosure once thescheme is introduced willdelay a sale or leasetransaction going ahead.Furthermore, the Governmenthas indicated that theincoming legislation willinclude a form of infringementnotice and possibly a publicityprocess to motivate landlordsto meet compliance.

The other aspect forlandlords to consider is the impact that a poor energy rating andefficiency assessment will have on the value of their property.Tenants are increasingly looking for energy efficient office space tooccupy, whether it is due to internal policy and targets, governmentpolicy, or the lowest possible outgoings. Landlords of poorly-ratedbuildings may find their properties are no longer attractive to A Gradetenants and will need to consider how to re-position their buildings inthe future. Options include:3 Refurbishment to improve efficiency and reduce operating costs3 A review of rent to remain competitive3 Some other condition or enticement to attract prospective

tenantsJames Vesper, Sustainability Manager Services at Brookfield

Multiplex, has been working on a range of energy performanceprograms for the companys commercial clients both from thecorporate occupier and the investor perspective. He is assisting thecompanys investment clients to be ready and compliant with themandatory disclosure requirements once the new schemecommences.

Assisting clients to achieve and improve the requisite NABERSrating is well in progress. This includes a number of energy andmetering initiatives which have led to improved NABERS ratings,while some of the major refurbishment projects have also achieveddesign ratings under the Greenstar tool.

From the corporate occupier perspective, Brookfield Multiplexscorporate real estate tenant advocacy stream welcomes the changewith green leases being an imperative for most of its clients. JamesVesper adds that many environmentally-savvy clients are alreadytracking energy, waste and water consumption and BrookfieldMultiplex is able to work with them to implement their own targetedESD programs.

MANDATORY DISCLOSURE

New scheme by the Federal Government enforcing the assessment and disclosure of the energyperformance of commercial buildings sets the scene for change

13



CLIENT FEATURE


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FAST FACTS + NEWS

Whether at an airport,university, railway station orhospital, its more than likely

that Simplex is keeping thefacility running on time.

Time display systems are oneof Simplexs foundingtechnologies and now form partof the companys global productrange. The Middle East,Singapore, Malaysia and HongKong are just some of the areasthat have adopted Simplexstime products to grow theirrespective markets.

With synchronised andaccurate time display critical for

many organisations, Simplexoffers a number of solutions fora wide variety of applications.

With our product rangeoffering solutions for so manydifferent applications, werefinding more and more globalopportunities for the brand,said Glenn Tant, SimplexNational Manager. Workingwith a diverse global customerbase has benefits for the localAustralian market too, as werecontinuously recognising

different ways to do things,allowing us to innovate andprovide consistently high-performance, quality solutions.

For government applications,such as law courts, Houses ofParliament, public museums,libraries, and governmenthospitals, the Simplex, Bodetand Inova wall clocks offer arange of sizes, shapes andcolours, suitable for all locations.These can also be provided as amixture of digital and analogue

clocks.For the transport industry,

Simplex and Bodet tower clocks,along with Bodet digital outdoorclocks, are ideal. The Bodet-styleoutdoor wall clocks are largeenough to be able to be readfrom a distance of more than 50metres away. Simplex Time alsodesigns clock faces tocomplement sandstone andother historical railway buildingsand provides an array of optionsfor towers and churches.

Complementing theseproducts, Simplex recentlylaunched public messaging and

crisis communication deviceswhich can be synchronised withboth digital and analogue wallclocks. Available in a range ofsizes, these can be programmedand updated instantly to displaythe date and time as well ascommunicate urgent informationand warning messages.

For educational institutionssuch as universities, schools orcollege facilities, Simplex offersan array of master clocksolutions including traditional

master clocks, which supportboth impulse and sync wiredtechnology, and Power overEthernet (PoE) technology.Simplex 6100 is a popular choicefor educational applications andconsists of a microprocessorbased program/timer whichcontrols bells and sirensautomatically without manualinterference.

Tailored products such asdigital swimming pool lap timersare also available.

Simplex goes global

Simplex Australia is leading a resurgence o accurate synchronised time and inormation displaytechnology in the Asia Pacific, Middle East, Europe and Arica regions.

FMA Australia OnlineAdvertising Opportunities

FMA Australias website is the number one

repository of facilities management

knowledge with member services

information, events registration facilities,

recruitment and career position listings,

newsletter archives and news.

A quick search in Google on facilities

management or facility management

worldwide will provide testament to

this fact.

For more information about onlineadvertising at the FMA Australiawebsite contact:

Terry McCaffreyTel: (03) 9274 4200Email: [email protected]


17/84

Green air conditioning?The A.G.Coombs Group provides

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FAST FACTS + NEWS

Workshops include:3 Introduction to green purchasing a great introduction or

refresher session3 What is a green product? explores the complex issues around

defining and developing green products and services3 Developing and implementing a green purchasing policy

covers the context and importance of a green purchasing policy,what makes a good policy and how to implement a policy

3 Behaviour change techniques for green purchasing presentedby Tim Cotter, psychologist and recognised thought leader, andinvaluable for people involved with promoting and embeddinggreen/sustainable purchasing principles and practices in theirorganisation or community

3 Green contracts and tenders learn how to simply andeffectively introduce environmental specifications into theprocurement process and influence your suppliers towardsenvironmentally preferable practices

3 Tracking and reporting facilitated design process using ECO-Buys tracking and reporting diagnostic tool results in a definedapproach and action plan for your organisation

3 Marketing green products and services covers green productsand purchasing, Life Cycle Assessment, product labelling,environmental claims and green wash, regulatory framework andrequirements, sustainability market expectations andsegmentation, key marketing messages and approaches

3 Greening your supply chain explores the what, why and howof embedding environmental practices and principles in thesupply chain.

For full details about these workshops and registration information,

go to: http://www.ecobuy.org.au/

New Years resolution:Buying Green

ECO-Buy has launched its training calendar orthe first hal o 2010 and with a number oworkshops held in Melbourne, Sydney andBrisbane, you can streamline yourorganisations procurement or 2010.

One event covers it all

Dont miss out

12-14 April, 2010Sydney Exhibition Centre

Register online now atwww.arbs.com.au

Call (03) 8623 3000 or email [email protected]

NEWPRODUCTS

NEWTECHNOLOGIES

NEWREGULATIONS

NEWSOLUTIONS

AIR CONDITIONING, REFRIGERATION &

BUILDING SERVICES TRADE EXHIBITION


19/84

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FAST FACTS + NEWS

1. Mobile Data TrafficExplosion to put strain on3G networks

Though 3G is less than ten yearsold, 2010 could be the yearwhen 3G networks begin to fallover under the burden of mobiledata, due largely to some 35million iPhones that have beensold since launch.

There is a bit of irony in this:for the last five years operatorshave been looking for ways toboost data traffic, and whileiPhone Apps have boostedrevenues as well as traffic forApples selected carriers, they

are also bringing the day closerwhen networks need to beoverhauled.

The silver lining for carriersmay be that clogged-upnetworks give mobile operatorsa genuine excuse to charge morefor premium traffic, somethingthat Vodafones CEO seemed tohave been hinting at late in2009.

It could even spur them intoaction on LTE (long TermEvolution) roll-outs.

2. Mobile Ecosystem startsto go greenA combination of continuingstrong global subscriber growthand ever increasing voice anddata usage levels means that themobile industry is underincreasing pressure to developstrategies which both embraceenvironmental sustainability andsubstantially reduce average CO2emissions both in the usagephase and across the lifecycle ofa handset.

2010 will see a surge in thedeployment of high-profilegreen handsets, featuringrecycled plastic casings, energysaving modes and preloadedecotainment apps whichpromote sustainable lifestyles.

More handsets will comeequipped with solar-poweredchargers; there will be greaterpromotion of handset recyclingschemes. On the network side,there will be an industry-widemovement to addressinefficiencies, notably in basestation power consumption, anda far greater emphasis on

developing markets on migratingoff-grid base stations torenewable energy.

3. Mobile Heads for thecloudThe surge in the popularity ofmobile applications in largepart due to the success ofApples App Store hasprompted a rethink on theoptimal method by which appscan be delivered to end-users.

The emergence of cloud-based platforms where thinclients reside on the handset anddata is processed and storedprimarily in the cloud will bebolstered by the open standardsBONDI OneAPI initiative andHTML5.

Increasingly, mobile ITresources such as storage,platforms and software will besold and packaged as services onan on-demand basis. The modelalso presents a substantialopportunity for developers, whowill be able to develop appswhich are portable across mobiledevices.

4. New category ofSmartbooks to emergeJuniper believes that Smartbookswill create a new category ofdevice, falling betweensmartphones and netbooks.Unlike a netbook however, theSmartbook will be 3G+/HSDPAenabled, always on and have animpressive all-day battery life.

If they are cheaper thannetbooks, as expected, they willbe even more popular. Theadvantage over smartphones isclear the larger screen andkeyboard alone should make theinternet and entertainmentexperience much morecompelling.

With the imminent launch ofnew smartbook devices, theindustry is poised to make a bigpush into this segment.Smartbooks are likely to find arich seam in 2010.

5. Apps Stores all roundThe sheer scale of downloadsachieved by Apples App Store 2 billion in less than 15 months prompted operators, handset

vendors and OS providers aliketo consider emulating the Appleapproach. There are now around

30 apps stores; this number willmore than double in the comingyear, with the majority of Tier 1operators expected to follow inthe wake of Vodafone and ChinaMobile.

As for the apps themselves:expect a plethora of brandedapps at the forefront ofadvertising/marketingcampaigns, together with a hostof retail applications whichenable consumers to view andpurchase physical goods.

6. Mobile SocialNetworking to integratewith other applicationsincluding M-CommerceWith mobile access to the likesof Facebook, MySpace andTwitter commonplace, addingcommerce capability is the nextstep. And its development willstart in 2010.

Viral marketing is somethingthat marketers aspire to achieveand there is no better way of

reaching that goal for thoseyounger than 35 than throughsocial networking on the move,featured already in manyphones.

For popular products such asMP3 downloads, beverages,food (especially fast food),brands and retailers will belooking to add apps and links tomake commerce on the move anatural extension of socialnetworking.

7. Near FieldCommunications phonesappear in the shopsJuniper predicts that by the endof 2010 it will be possible towalk into the local phone shopand churn your regular phone foran NFC phone in a number ofcountries. NFC combines smartcard and contactless technologyto enable transactions withmobile devices by waving themclose to a reader. Applicationsinclude lower value retailpurchases, transport tickets andcoupons, so NFC holds thepotential to make a realdifference to ones life.

Top Ten Wireless Predictions 2010

Juniper Research has drawn up a list o predictions all neatly wrapped up as the top trends orthe mobile and wireless industry or 2010.

CONTINUED ON PAGE 20


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CLIENT FEATURE

T

he workplace environment has a significant impact on serviceoutcomes and its critical that facility owners understand these

relationships to maximise productivity and service quality. Yetoften these links are poorly understood resulting in missedopportunities and sub-optimal performance. Leighton Contractorsbrings a fresh approach to facilities management focused ongenerating better service outcomes.

Our structured process for managing critical environments, suchas health and aged care facilities, is designed specifically to optimisereliability, integrity and continuity within our clients businesses says

John Hesketh, manager of Leighton Contractors Facility Managementbusiness unit. The approach is based on two fundamentals, firstlybuilding strong and highly effectively working relationships with ourcustomers and secondly, developing a deep understanding of theirgoals, strategic direction and operations. With this knowledgeLeighton Contractors Facility Management establishes clear linkages

between service outcomes and facility performance and thenimplements a tailored solution. Ultimately this enables clients tomeasure the success of the facility management service in terms ofbenefits. This is not a one size fits all service but a solution thatsupports fully our customers operations and maximises the valuethey obtain from their facilities management services.

Leighton Contractors Facility Management has developed andrefined this approach through its experience in managing some ofAustralias most important assets, including health, aged care,educational, telecommunications and transport facilities. Each ofthese assets presents different demands and challenges but utilising

this systematic approach Leighton Contractors Facility Managementhas transformed the role of facilities manager from being seen as anecessary cost to a role focused on creating value and generatingexcellent service outcomes for its customers.

For more information on Leighton Contractors Facility Management

capabilities, please contact John Hesketh on (02) 8668 6205 or

[email protected].

FACILITIES MATTERJOHN HESKETH, MANAGER, LEIGHTON CONTRACTORS FACILITY MANAGEMENT

We manage the facilities that matter to you.

Leighton Contractors. More than youd imagine.

www.leightoncontractors.com.au www.investmentfacilitymanagement.com.au

More than a contractor...

Bundoora Aged Care Facility, Victoria 120 bed high care aged care facility.


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FAST FACTS + NEWS

Since the 1H09 launch of theMaxis FasTap service in Malaysiaand Nokias 6126 Classicannouncement, 2H09 hasntseen much significant news forNFC. In fact NFC may be in atransition phase. Some peoplethink there wont be any NFC

phones because every phonewill have it, just as nearly allphones have a camera now. Theword is that several vendors arevery close to shipping.

8. At least 10 LTE networkswill be launched intoserviceThe year 2010 will be whensuper fast mobile broadband inthe form of LTE, offering speedsup to 100Mb/s to the device,could finally arrive some 40

mobile network operators havecommitted to LTE build-out andJuniper believes that at least 10will enter commercial service in2010 in Japan, North Americaand Europe.

Smartphones, flat rate datatariffs and sophisticated (oftenvideo) apps will drive thebandwidth demand, which willin turn drive the need to buildthe LTE networks.

But with the cost of an LTEbuild out coming in at US$1bn

plus for a medium sized country,some operators areunderstandably looking to useHSPA (High Speed PacketAccess) for as long as possible;after all, mobile broadband iscommercially deployed in 285HSPA networks in around 100countries with approximately170 million connections.

9. Smartphones to getaugmented realitymakeoverAugmented Reality (AR) is still inits infancy on the mobile untilmid-2009, just a single AR app Wikitude was available for asingle handset (the G1).However, with a raft of newAndroid handsets fitted with thekey AR-enablers cameras,Internet, GPS, accelerometers,digital compasses and with thelaunch of the similarly-equippediPhone 3GS and Nokia N97, newAR apps are emerging everyweek.

In 2010, these launches willaccelerate dramatically as othersmartphone vendors begin toincorporate digital compasses

and accelerometers in high-endhandsets. Meanwhile, morehandsets will feature preloadedAR browsers to encourageconsumer adoption of thetechnology.

10. Christmas Kindle sales

herald the rise of theconnected embeddedconsumer devicesIf 2009 Christmas sales ofAmazons Kindle eReader areunlikely to grab quite as manyheadlines as the iPhonemanaged to in 2008 and 2009,Kindle reaching the 2009Christmas best seller-list in theUS could be good news foroperators, particularly if itheralds a new revenue stream.

A host of consumer devices

with SIM cards embeddeddirectly into the device itselfcould be on their way, fromgaming consoles to cameras, butfor the time being eReaders areall the rage.

As with most good ideas, ithas not taken long for others tofollow suit eReaders arealready on the shelves at thebook seller Barnes & Noble,publishing house Hearst and alaunch from Murdochs NewsCorp is round the corner.

The challenge for operators, ofcourse, will be to cut themselvesinto some of the contentrevenues in an increasinglycrowded market it isunfortunate, then, that Sprint,Amazons carrier partner, cannotmanage an international roll-outfor Amazon for lack of GSMcoverage. That honour will go toAT&T instead.

MANAGE YOUR

SITES TRAFFIC

Become more time efficient by usingPraxeo to monitor:

Who is on site and what are they doing.

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For more inormation please call us on

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ideaction10

It is with great pleasure that I extend an

invitation to you to attend ideaction10,

FMA Australias 21st annual conference

to be held for the very first time in Perth,

Western Australia.

FMA Australia has taken the initiative to

hold its conference in the State of

Excitement where you will be able to

enjoy a first class conference offering

unique site visits, and a diverse range of

topics and speakers including several

renowned keynote speakers, rounded offwith a social program befitting this

spectacular event in a magnificent state.

To support our industrys policy on

sustainability, we will continue with

electronic communication for

ideaction10. Please visit

www.fma.com.au for a comprehensive

look at our program, or to register online.

We will continue to update our site with

special offers for participants and their

families to enjoy Perth over the week or

weekends preceding or following our

conference.

I look forward to seeing you in Perth from

12-14 May 2010.

David Duncan

Chief Executive Officer

FMA Australia

FMA Australias21ST National Conference

12-14 May 2010 Perth

Proudly supported by

platinum sponsor of ideaction10

ideaction10 will be supportingthe following charity


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ideaction10

Tuesday 11 May 2010

7.30am - 2.30pm WA Branch Annual Golf Day, Burswood Golf Course

5.30pm - 7.30pm WA Branch inForM Event - Connecting Young FM Professionals

Wednesday 12 May 2010

8.30am - 4.30pm Site visits

Fremantle full day Garden Island - Fremantle Port Authority - University of Notre Dame

12.30pm - 4.30pm Site visits

Perth half day Curtin University - Burswood Entertainment Complex

6.30pm - 8.30pm Chairmans Welcome Reception, The Botanical - Kings Park

Thursday 13 May 2010

8.00am - 5.00pm Registration open

9.00am - 10.25amOfficial opening and keynote speaker - Sam Walsh, Executive Director, Rio Tinto / Chief Executive, Iron Oreand Australia

10.30am - 11.00am Morning tea

11.05am - 12.00pm

Session 1: The Runaway Pie Slice - The Disproportionate Growth of the Office Technology Footprint andwhat to do about it - David McEwen, Colliers International

Session 2: Mandatory Disclosure of Commercial Office Building Energy Efficiency- Tom Cantwell, DLAPhillips Fox

Session 3: Green Buildings from Design to Management - Robin Mellon, Green Building Council of Australia

Session 4: Green Facilities Management and Why it is so Sexy to Gen Y-Emma Hamilton-Foster, Currie and Brown

12.05pm - 2.00pm Lunch with keynote address

2.00pm - 3.00pm Poster presentations

3.05pm - 4.00pm

Session 5: Making Sense of the Mobile Workplace - Sue Wittenoom, DEGW

Session 6: Life Cycle Cost Modelling- Donald MacDonald, Programmed Facility Management

Session 7: Local Government Super Sustainable Portfolio Program - Geoff Hilbourne, CBRE and RogerWalker, Napier & Blakeley

Session 8: The 1, 2, 3 of a Sustainable Fitout- Ricardo Rizzi, ISIS

4.00pm - 4.30pm Afternoon tea

7.00pm - 12.00 midnight Gala dinner, Burswood Convention Centre

Friday 14 May 2010

8.30am - 2.00pm Registration open

9.45am - 10.30am

Session 9: Applying the Guidelines of BSI PAS 55 to Facility Management- Ken Robertson, United Group

ServicesSession 10: How Can Engagement and Education Produce Optimal Outcomes for Facility Managers-Kelsie Prabawa-Sear, Eco Change Consulting

Session 11: The Value of Education to the Facility Professional- Peter Robinson, International College ofManagement

Session 12: Facilities Management in the Transport and Roads Business- A Queensland Perspective -Michael Campbell, Transport and Main Roads

10.35am - 11.05am Morning tea

11.10am - 11.50am

Session 13: A Case Study in Contemporary Community Engagement for Facility Managers- Peter Kavan,Knox City Council

Session 14: Waste Management - Cost Savings and Environmental Kudos- Dr Anne-Marie Bremmer,Encycle Consulting

Session 15: Meeting the Challenge: Where Poor Design No Longer Means Poor Performance- Anthony

Calderone, AureconSession 16: Using Facility Information to Manage in Turbulent Times- Michael Schley and Roy Aitken,FM:Systems

12.00pm - 2.00pm Lunch with keynote address and close of conference

Conference Program

Proudly supported by

platinum sponsor of ideaction10


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23



ideaction10

OPENING KEYNOTE: Sam Walsh,Executive Director, Rio Tinto / ChiefExecutive, Iron Ore and Australia

In June 2009, Sam Walsh was appointed as anexecutive director to the boards of Rio Tinto plc andRio Tinto Limited and in 2004 was appointed Chief

Executive of Rio Tintos extensive Iron Ore group. His responsibilities coveroperations and projects in Australia, Canada, Guinea and India, as well asfor Dampier Salt and Rio Tinto Marine. He has overseen the rapidexpansion of this group more than US$7 billion has been spent on majorinfrastructure development since 2004 and in 2008 earnings were morethan US$6 billion. Prior to joining the Iron Ore group, Sam held a numberof management positions within Rio Tinto, including chief executive of theAluminium group. He has been with Rio Tinto since 1991. Prior to this,Sam spent 20 years in the automotive industry and held senior roles withGeneral Motors and Nissan Australia.

SESSION 1: The Runaway Pie Slice TheDisproportionate Growth of the OfficeTechnology Footprint and what to doabout it David McEwen, ColliersInternational

IT Energy Efficiency in Offices and Data Centres: The runaway pie slice why IT equipment is your biggest footprintheadache; How IT affects NABERS energy ratings; Improving IT energyefficiency: a holistic approach; Using technology to improve sustainabilityoutcomes.

SESSION 2: Mandatory Disclosure ofCommercial Office Building Energy

Efficiency Tom Cantwell, DLA PhillipsFox

The Mandatory Disclosure of Commercial OfficeBuilding Energy Efficiency is proposing that when a

commercial office building with an NLA of 2000m2 or more is to be sold,leased or sub-leased, an energy efficiency rating and assessment reportmust be disclosed. Every facility & property manager is affected and thereare many legal implications if the law is not adhered to. Tom Cantwell,senior partner at DLA Phillips Fox, will provide a legal overview of thisproposed scheme and what facility managers need to do in order to avoidlegal action.

SESSION 3: Green Buildings from Designto Management Robin Mellon, Green

Building Council of Australia (GBCA)In the past 12 months, the GBCA has certified morebuildings through the Green Star environmentalrating system than in the previous six years of the

GBCAs existence. Ratings have been achieved for the Design, As Built(practical completion achieved) and Interiors phases of commercialpremises, as well as education, residential, healthcare and retail centrefacilities. As more of these buildings are completed, occupied andmanaged, accurate research from Australia, the UK and the US is showingthe true costs and values of green buildings in their day-to-day use.Management costs, as well as energy, water and waste bills, reflect theeconomic savings possible. Productivity, satisfaction and staff retentionrates, as well as greater connectivity and marketing potential, demonstratethe social enhancements possible. The reduced environmental impact is

felt through ecology, emissions and materials improvements. Using greenbuilding case studies and feedback from the facility managers of greenbuildings, this session will explore the benefits and opportunities whichexist, some of the systems which have been tried out worldwide, and theshape of green buildings and green building management to come.

SESSION 4: Green Facilities Managementand Why it is so Sexy to Gen Y EmmaHamilton-Foster, Currie and Brown

A new era of facilities management is arising out ofthe carbon covered ashes of the last 10 years.Buildings are going green, and following closely

behind are the key players who keep them in action facility managers.These green buildings are the beacon of the future for us little people inGen Y. We want to be a part of this movement; in fact we want to be thepeople making the difference. One of the first things we learnt at schoolwas the concept of sustainable development building responsibility inorder to sustain resources for future generations. Imbedded into ourthinking from an early age, we have grown up with a sense of responsibilityfor the planet and our own personal environmental footprint. A combinationof the fast-paced world we are used to, and the rapid rate of technologicaladvantages has meant that we have a drive to make change, and fast.

SESSION 5: Making Sense of the MobileWorkplace Sue Wittenoom, DEGW

Your people are increasingly mobile. It makes moresense to think about space shared by the group,rather than space owned by the individual. Thispresentation will help you understand how much

space you really need when people are more mobile and explore ways tointroduce shared work settings in your workplace.

SESSION 6: Life Cycle Cost Modelling Donald MacDonald, Programmed FacilityManagement

The presentation comprises a robust methodology

for effective life cycle cost. It is supported by a casestudy of a state level social sector client who

successfully used the methodology to support their business case forincreased capital funding resulting in an increase from $5m per annumto $24m per annum for their property portfolio consisting over 300residential properties of varying age.

SESSION 7: LocalGovernment SuperSustainable PortfolioProgram GeoffHilbourne, CBRE andRoger Walker, Napier &

Blakeley

This presentation will evaluate the project management process ofproviding energy solutions across a property portfolio with multi-tenantedbuildings, recognising the need for cost driven, mutually beneficialoutcomes. This will be analysed through the case study of the recent worksundertaken as part of the Local Government Super Property PortfolioProgram.

SESSION 8: The 1, 2, 3 of a SustainableFitout Ricardo Rizzi, ISIS

This presentation aims to demystify the confusionaround what a sustainable fit out is and how it canbe achieved. The intention is to explain that simplesteps can be applied to any fit out, large or small,

and this is a useful way to gain confidence and experience in this newand demanding area. The presentation will focus on practical and budget-compliant ideas and will also use ISIS own 5 star Green Star fit outs ascase studies of what sort of things work well, what can be difficult, andstaff reaction to their new working environment.

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SESSION 9: Applying the Guidelines ofBSI PAS 55 to Facility Management Ken Robertson, United Group Services

The emergent understanding of asset managementacross all industry sectors has triggered asubsequent need for a standardised approach. The

British Standards Institute (BSI) PAS 55 Part1: Specification for theoptimised management of physical assets was published in 2004 inresponse to this industry demand. Could PAS 55 be the most appropriateasset management framework to provide the required level of assetmanagement sustainability to FM clients? This presentation explains thebenefits of implementing elements of the PAS 55 system, with referenceto a collection of recent UGL Services FM contract case studies whereideas have been put into action.

SESSION 10: How Can Engagement andEducation Produce Optimal Outcomes

for Facility Managers Kelsie Prabawa-Sear, Eco Change Consulting

This presentation takes examples of successfulengagement and education programs used by

businesses to obtain positive environmental outcomes and applies themto the needs of the FM industry how can engagement and educationassist facilities managers to achieve the most efficient operation of thebuilt environment, the highest level of productivity and profitability and thelowest possible environmental impact? Through engagement andeducation programs, facility managers can expect to see large scaleimprovements across a range of economic, social and environmentalmeasurables.

SESSION 11: The Value of Education tothe Facility Professional PeterRobinson, International College ofManagement

What do we need to achieve in order to havea voice in the Boardroom?

What are employers of tomorrow expecting?

Overview of avenues available to increase our professional &academic qualifications, and

Career strategy and a place on the Board.

Qualifications of current practising professionals in the field basedupon market research.

Way forward with industry education and credentials.

SESSION 12: Facilities Management inthe Transport and Roads Business AQueensland Perspective MichaelCampbell, Transport and Main Roads

Ever wondered what managing a 400+ buildingsportfolio including the construction of a $50 million

specialist laboratory complex would be like? This presentation will profilethe Queensland Transport and Roads building portfolio, including: detailsof the significant Brisbane CBD leased and owned office portfolio adescription of the construction of a specialised roads and bridgeslaboratory just outside the Brisbane CBD fringe the portfoliomanagement of an office accommodation space of over 200,000m2

statewide including CBD and regional offices, roads maintenance depots,

vehicle inspection stations, transport customer service centres andmaritime safety facilities description of an annual building projectscapital works program in excess of $20 million commentary of thebusinesss expertise with green and sustainability elements of office

design and fit-outs, and how this applies to the laboratory context andoffice accommodation for a large public sector department buildingportfolio.

SESSION 13: A Case Study inContemporary Community Engagementfor Facility Managers Peter Kavan,Knox City Council

This case study presentation explains to FacilityManagers how to use techniques like those

prescribed by the International Association of Public Participation (IAPP2)asa basis for undertaking a successful community engagement process fora project or other FM change initiative.

SESSION 14: Waste Management CostSavings and Environmental Kudos DrAnne-Marie Bremmer, Encycle

ConsultingThis presentation discusses some of the commonmyths and misconceptions about waste

management for buildings. Several case studies from Western Australiaare presented demonstrating that the implementation of an operationalwaste management plan can save money, improve staff efficiency andraise the organisations environmental profile. In the development of awaste management plan, inefficiencies throughout the systems andprocesses of an organisation can be identified. Highly visible recyclingsystems send a positive message about your building and yourorganisations commitment to environmental performance.

SESSION 15: Meeting the Challenge:Where Poor Design No Longer Means

Poor Performance Anthony Calderone,Aurecon

Case study of a base building commercial officeupgrade with a view to improving energy efficiency.

A 12 month fine tuning period has been undertaken in which energymetering and monitoring has been used to verify the design predictions.

SESSION 16: UsingFacility Information toManage in TurbulentTimes Michael Schley& Roy Aitken,FM:Systems

Attendees of this session will learn more about the latest trends in FMtechnology, approaches for using that technology in their own companiesand organisations, and hear real-world examples of how that technologyis used to increase efficiencies and disaster preparedness at a local areahospital.

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Inaugural FMA Australiaideaction Poster SessionHow would you like to present at a conference without having to stand in front of a room full ofpeople? This is your chance to tell people about an innovative FM idea or project

There are many innovations and initiatives in the FM industry

that in themselves would most likely not qualify as sufficientmaterial for a conference paper. Indeed there are likely to bemany practitioners who would like to share theirachievements but do not consider these significant enoughto be submitted for presentations.

Introducing a poster session to the ideaction10 programprovides an opportunity for FM practitioners to share theirinformation with a vast cross-section of the industry.

Ideas for poster themes

The following list highlights some topics suitable for posterpresentations, however, entries can cover other topics notlisted:

Facility performance measurement

Regulation and policy affecting FM, includingdevelopment incentives

Market drivers / trends impacting on FM in the future

Change management

The business case for investing in sustainable facilities

Managing and operating a sustainable building

Life cycle analysis

Productivity and workplace performance

Competitive advantage through facilities

Green procurement sourcing and selecting greenproducts and services

IT innovation in FM

Technology innovations in design, construction andmanagement of facilities

Maintenance management practice

Security and risk management

Strategic facilities planning Energy ratings how to realistically achieve a 6 star

rating

ideaction10 is all about putting ideas into action, and postersare an excellent vehicle to highlight innovation and bestpractice. To register a poster or for further information pleasevisit ideaction10 at www.fma.com.au


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CLIENT FEATURE

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Documents

Facility Perspectives v4#1 March 2010