Facilities ManagementFacilities Management

FH Construction/FacilitiesFH Construction/Facilities

OSHA and ADAOSHA and ADA

FH ConstructionFH Construction

Must comply with statutes.Must comply with statutes.• NJ: 13:36-5.4NJ: 13:36-5.4• PA: 13.94PA: 13.94

Site selection is critical.Site selection is critical.• DemographicsDemographics• Zoning RequirementsZoning Requirements• Current and Future NeedsCurrent and Future Needs

Physical StructurePhysical Structure

Foyer/Entry AreaFoyer/Entry Area Chapel/Viewing Room/ParlorChapel/Viewing Room/Parlor Family RoomFamily Room Arrangements Rooms/AreaArrangements Rooms/Area Office SpaceOffice Space Lounge/Smoking AreaLounge/Smoking Area Employee SpaceEmployee Space Selection RoomSelection Room

Physical Structure (cont’d)Physical Structure (cont’d)

Preparation Room: Preparation Room: • NJ: 13:36-5.5NJ: 13:36-5.5 13:36-5.513:36-5.5 13:36-5.713:36-5.7

• PA: 13.171PA: 13.171 13.17213.172 13.17313.173 13.17413.174

Physical Structure (cont’d)Physical Structure (cont’d) StorageStorage Mechanical/JanitorialMechanical/Janitorial GarageGarage DeliveriesDeliveries Special RoomsSpecial Rooms General AccessGeneral Access Multi-use RoomsMulti-use Rooms Expansion PossibilitiesExpansion Possibilities Single vs. Multi-levelSingle vs. Multi-level Color/Lighting/ LandscapingColor/Lighting/ Landscaping

Establishing a BudgetEstablishing a Budget

$50-80/square foot$50-80/square foot 6000 square feet- $390,0006000 square feet- $390,000 8000 square feet- $520,0008000 square feet- $520,000 10,000 square feet- $650,00010,000 square feet- $650,000

Facilities and Equipment Facilities and Equipment MaintenanceMaintenance

Regulated by: StateRegulated by: State

OSHAOSHA

ADAADA Should be checked for:Should be checked for: Items needing frequent inspection:Items needing frequent inspection:

Why is maintenance important?Why is maintenance important?

Communication and TechnologyCommunication and Technology

Determine equipment needs.Determine equipment needs.

Determine cost effectiveness.Determine cost effectiveness.

Training considerations.Training considerations.

Vehicles/Rolling StockVehicles/Rolling Stock

Types:Types:

Options for obtaining vehicles:Options for obtaining vehicles:

Office ManagementOffice Management

Responsibilities:Responsibilities:• 1) determine office equipment needs1) determine office equipment needs• 2) maintain systems and records2) maintain systems and records

Types of Records:Types of Records:• 1) client service records1) client service records• 2) records required by gov’t. agencies2) records required by gov’t. agencies• 3) maintenance records3) maintenance records• 4) personnel records4) personnel records• 5) correspondence5) correspondence

Operational Procedures Specific to Operational Procedures Specific to Funeral ServicFuneral Servic

First CallFirst Call Transfer of RemainsTransfer of Remains Preparation of RemainsPreparation of Remains Arrangement ConferenceArrangement Conference Systematic Follow-up of ArrangementSystematic Follow-up of Arrangement Dressing/Casketing/Preparation for Dressing/Casketing/Preparation for

Visitation/ViewingVisitation/Viewing

Operational Procedures (cont’d)Operational Procedures (cont’d)

Preparation and Direction of FuneralPreparation and Direction of Funeral Aftercare/Post-funeral Follow-upAftercare/Post-funeral Follow-up

OSHAOSHA

4 standards:4 standards: 1) General Workplace Safety1) General Workplace Safety 2) Formaldehyde Exposure: 7 areas 2) Formaldehyde Exposure: 7 areas

of complianceof compliance 3) Hazard Communication: 4 basic 3) Hazard Communication: 4 basic

requirementsrequirements 4) Bloodborne Pathogens: 6 areas of 4) Bloodborne Pathogens: 6 areas of

compliancecompliance• Needlestick Safety and Prevention ActNeedlestick Safety and Prevention Act

Americans with Disabilities ActAmericans with Disabilities Act

Purpose:Purpose:

Priorities:Priorities:

Readily Achievable Test:Readily Achievable Test:

Withholding of Services:Withholding of Services:

Enforcement:Enforcement:

Multi-unit OperationsMulti-unit Operations

TermsTerms

AcquisitionsAcquisitions MergersMergers Consolidators: Trends? Advantages?Consolidators: Trends? Advantages? Dual OperationsDual Operations Multi-unitMulti-unit FranchiseFranchise

Terms (Cont’d)Terms (Cont’d)

Conglomerate: “a combination of Conglomerate: “a combination of unrelated companies; a large unrelated companies; a large corporation that acquires subsidiaries in corporation that acquires subsidiaries in widely divergent fields usually via widely divergent fields usually via mergers” (Grollier)mergers” (Grollier)

Non-conglomerate: “group of Non-conglomerate: “group of companies with a common field of companies with a common field of interest linked or connected for their interest linked or connected for their common good, but which maintain common good, but which maintain individual identities”individual identities”

FH/Cemetery CombinationsFH/Cemetery Combinations

What are 3 factors for its success?What are 3 factors for its success?

What are the reasons for hostility?What are the reasons for hostility?

What are the similarities?What are the similarities?