Facilities Focus Newsletter

facilities.uncc.edu Issue 43 | Facilities Focus 1

Faci l i t ies FocusThe newsletter of Facilities Management at UNC Charlotte . Issue 43

Creating a Campus of Distinction

The

Un i

vers

i ty of North Carol ina at C

harlotte

Faci l i t ies Management

We S. H. A. R. E. Facilities Management Values:Safety, Honesty and Integrity, Accountability, Respect for Others, and Excellence

Service Above & Beyond

2 Facilities Focus | Issue 43 facilities.uncc.edu

FACILITIES MANAGEMENT | From the desk of the Associate Vice Chancellor

Greetings! As the Holiday season approaches, I want to wish each of you a safe and peaceful Thanksgiving and Christmas. I hope you will get to spend time with your family and friends and to relax. If you are traveling over the holidays, be safe and stay prepared for winter weather. We will face many challenges in the New Year, so take some time to get refreshed and reenergized.

We also need to prepare for the winter here on campus and be ready to respond in an emergency such as snow or ice. Make sure your personal vehicle is checked out and that you can get here when you are needed. The students, faculty, and staff are depending on us! Remember that our mission is to “plan, build, operate, and maintain the campus...for thebenefit of our students, faculty, and staff....” We have to keep our“reason for being” here at the University in mind in all we do. We need to make sure customer service is at the forefront of all our actions.

Finally, I want to thank you for all you do to make UNC Charlotte a great place to go to college and a special place to work. I am thankful for each of you. Together we are truly “creating a campus of distinction .”

Philip M. JonesAssociate Vice ChancellorFacilities Management

FM Mission:

To provide a quality learning,

research, and living environment

for the benefit of students,

faculty, staff, and the community

by planning, building, operating,

and maintaining the campus of

the University of North Carolina

at Charlotte.

FM Vision:

• A leader in Facilities Management

distinguished by safety and

excellence.

• A proficient, responsive, and

adaptable ‘Team of teams’.

• Providing high quality services

& facilities in an environmentally

sustainable manner.

• Creating a campus of distinction.

Beverly Imes, Executive Assistant, poses with Phil Jones at the new Football Stadium


Inside this Issue2 Vice Chancellor Beth Hardin

3 Zone 2 Above & Beyond

4 Focus on Staff

4 Safe Teams of the Quarter

5 Team Awards for Excellence

6 Promotions & New Employees

7 Introducing FM Employees

Pamela Hickman

8 Sandy Mullins

Doug Walters

9 Featuring Paula Lail

10 Employee of the Year Finalist: Devin Hatley

12 New Program: ECO Reps

13 Unit Name Change: BES and Recycling

13 Perks for Staff and Military

14 Workstation Transition Progress

15 FM Embraces New Technology

16 Design and Renovations

17 APPA Supervisor’s Toolkit

18 Capital Projects

20 Holiday Party

21 Birthdays

Contents | FACILITIES MANAGEMENT

Philip M. JonesAssociate Vice Chancellor

EditorBeverly Imes

Staff Elizabeth Haddock

Creative DirectorSolomon T. Franklin

Proofreader

Elizabeth Frere

PhotographersAmanda CaudleSherry Ceallaigh

Christy CaseClyde Derberry

Glenda LocklearLee SnodgrassDorothy Vick

Thanks to all contributors!

Facilities Focus is a communication tool for the benefit of all Facilities Management employees to develop a better informed workforce, to foster a greater sense of community, and to build morale. Your ideas are welcomed and appreciated for future issues.

Facilities Management,a department of Business Affairs

Do Things Better.Do Better Things.

Do The Right Thing.

Please look online for the newsletter at: http://facilities.uncc.edu/home/facilities-focus-news/facilities-focus-news

Creating a Campus of Distinction

The

Un i

vers

i ty of North Carol ina at C

harlotte


Winter Issue | November 2012


FACILITIES MANAGEMENT | Vice Chancellor

Vice Chancellor for Business Affairs: Beth Hardin

Do Things Better.

Do Better Things.

Do the Right Thing.

Thanksgiving is around the corner, Christmas is less than two months away, and we are quickly approaching the end of 2012.I do not want this year to pass without letting you know howmuch I, and the Division of Business Affairs, appreciate allyou do to make the University a better place.

Each of you is very important to the University’s success and your work does not go unnoticed. We could not do everything we do without you.

Your commitment, dedication, and expertise make theUniversity a place to envy. The pride you have in your work, whether taking care of each building, planting the last flower,replacing the last light bulb, or upgrading the last building, isessential to UNC Charlotte’s success.

So, on behalf of Business Affairs and the University community, thank you. Enjoy the holidays!

Cordially,

Elizabeth A. HardinVice Chancellor for Business Affairs

Vice Chancellor Hardin participates in the Fall 2012 Campus Clean-up

Beth Hardin


Grigg Hall has several areas for entry and thereare two balconies that have had weeds and grassgrowing in them which makes for very bad appearance to guests. We had special guests arriving at 10:00 am one particular morning and, frankly, we had received a request from Chancellor Dubois asking that these areas get attention and cleaned. We contacted Grounds, Building Environmental Services, and Zone 2 to get help. Bob Smith immediately sent Brien Clapton down to get the balconies cleaned and power washed and all completed before the special guests arrived inGrigg Hall.

This is not the first time that Bob Smith has gone above and beyond to help us in time of great need.We can always depend on Bob and his staff in a timeof need. They consistently go above and beyond forexcellent work and partnership to help UNC Charlotte be the best possible - even when it might nottechnically be their responsibility. They work withus to meet the need if they can help. Zone 2 is anoutstanding staff.

By the way, Zone 2 is the only shop within Facilities Management to have no accidents since their inceptionfor seven consecutive years!

FM Above and Beyond | FACILITIES MANAGEMENT

The Team of the Quar ter award is presentedt o a t e a m w i t h e x c e p t i o n a l p e r f o r m a n c eabove and beyond expected dut ies exh ib i t ingo u t s t a n d i n g c u s t o m e r s e r v i c e w i t hf e l l o w w o r k e r s a n d t h e U n i v e r s i t y s t a f f ,d e m o n s t r a t i n g c r e a t i v i t y a n d i n i t i a t i v e t h a t resu l ts in outs tand ing measurab le outcomes dur ing the quar ter.

Team of the Quarter: Brien Clapton and Bob Smith

Nominated by Gail Keene,Research & Economic DevelopmentUNC Charlotte

Pictu r e d above from left to right are: Dennis Herr, Dwight Nealey, Wade Ward, Paula Lail, Bob Smith, Kathy Brown, Nick Gray, David Smith,Lacy Brumley, Ed Diaz, Neal Eudy, Tony Cresenzi, Terrell Morris, Rick Bohling, Patrick Foley, and Brien Clapton.

Brien Clapton Bob Smith


THE FOLLOWING TEAMS HAD NO ACCIDENTS JULY - SEPTEMBER 2012

Facilities OperationsGrounds, High Voltage/Fire Alarms, Lock Shop, Steam Plant, Zones 2, 3, 4, 5, 6 and 7

Building Environmental Services and RecyclingCenter City Building, Colvard, Charlotte Research Institute, East, EPIC, Friday, Kennedy, Library, North, South, West

(Statistical Information provided by UNC Charlotte Safety Office)

FI RST SHIFT - P ictu r e d above from left to right are: Paula Lail (Zone 2), Bob Fitzgerald (Zone 6), Jack Hartsell (Zone 4), Jim Campbell (High Voltage/Fire Alarms), Jim Harris (Zone 5), Josh Hyatt (Zone 7), James Mechum (Steam Plant), Andy Lavoie (Lock Shop), Leon Baker (Zone 3), Beverly Starcher (North), Latoia Young (Center City Building), Joyce Parks (South), and Darrell Steele (EPIC).

SECOND and THIRD SHIFT - Pictured above from left to right are: James Brown (Colvard), Franjo Pauler (Library), Crystal Mason (CRI), Fresnel Nkosi (West), Subhash Pandya (Friday), Bonnie Peoples (East), and Marcus Brown (Kennedy).

FACILITIES MANAGEMENT | Focus on Staff

Safe TEAMS of the Quarter


Facilities Operations recipients (names not listed as pictured above)Herminio Chirino, Charlie Austin, Clayton Cragan, Frank Milone, Michael Klemmer, Nick Fulton, Chip Lawrence, Jacob Taylor, Renatto Cevallos, James Gentle, Bart Davis, Armando Vazquez-Montalvo, Mike Jones, Chris Shores, Dan O’Donnell, Eric Walcott, Kirk Kirstein, Marvin Mackey, William Buchanan, Doug Murdock, Quentin Pickett, and James Harris

Building Environmental Services recipients (names not listed as pictured above)Arzella McCain, Beverly Hancock, Joyce Parks, Lee Anne Tisdale, Steve McMiller, Bonnie Peoples,Sam Coleman, Jonathan Bell, Virgie Fewell, Catherine Armstrong, Marcus Brown, Christina Lennon,and Terrell Patton

Focus on Staff | FACILITIES MANAGEMENT

Team Awards for Excellence

FRIENDLY REMINDER

Compensatory time earned for the quarterly Employee Awards Program must be

used within 90 days ofreceipt. If you do notuse it, you will lose it!

http:/ / faci l i t ies.uncc.edu/home/awards-program/award-recipients/award-recipientsTo view awards photos and read detailed descriptions of nominations, please visit:

Clay ton Cragan

Chip Lawrence

Frank Mi lone

Award: PBS Washington Week Broadcast

Award: “Three Men and a Truck” (Grounds)

First shift

Second and Third shift


FACILITIES MANAGEMENT | Focus on Staff

Promotions | July - September 2012

Welcome New Employees | July - September 2012

Zone 2Nicholas Gray, HVAC Mechanic

Rick Bohling, Maintenance Mechanic IV

Business OfficeShelly Theriault, Communications Officer

Building Environmental Services Reginald Dempsey,

Building Environmental Services Technician

Fatou Mboyo,


Melvin Mayfield,


Ronald Kelly,


Andre Cunningham,


Joseph Fengya,


Marta Luna,


Ike Muonagolu,


Capital ProjectsDoug Walters, Facilities Construction Engineer

Facilities OperationsPamela Hickman, Office Manager

GroundsJohn Butcher, Grounds Worker

Bart Davis, Landscape Specialist

Mark Blackwelder, Carpenter II

Lock ShopTim McHam, Electronics Specialist

Zone 1Kenneth Coley, Maintenance Mechanic III

Marty Allen, Maintenance Mechanic V

Paul Swauger, HVAC Mechanic

Zone 5James Harris, Maintenance Mechanic IV

Zone 6Sandra Mullins, Administrative Support Associate


Introducing FM Employees | FACILITIES MANAGEMENT

Introducing: Pamela Hickman

We would like to introduce the newest addition toFacilities Operations Administrative Team. Chicagonative Ms. Pamela Hickman comes to FacilitiesOperations (FO) as our new Office Manager. Pamelahas been an employee of UNC Charlotte the past five years working in the University Advising Center. Shewas instrumental in outlining and establishing operatingprocedures at the front desk and throughout the office.In fact, she was the first Office Manager in the University Advising Center and now again she will be the firstOffice Manager for Facilities Operations reportingdirectly to Lee Snodgrass, Director of Facilities Operations.

Pamela began working as an Administrative Support Temp in the College of Liberal Arts and ScienceAdvising Center at UNC Charlotte in September 2006 until she was hired as the Office Manager of theUniversity Advising Center. She has more than 20 years of experience as an administrative professional in both the corporate and non-profit sector and pridesherself in providing exceptional customer service which is an important key to success in any organization.

She and her husband, William, moved toCharlotte from Chicago in 2002 and have six adult children and 13 grandchildren who reside in Charlotte, Atlanta, Boston, Chicago, and Pontiac. Boy, they have a lot of placesto travel!

Things you may not know about Pamela:• Wants to skydive one day• An artisan who designs, creates, and sells unique jewelry pieces. 90% of the jewelry she wears is from her collection.• Loves to sing; was a lead singer in her church choir for many years.• Youngest son, Al, has just finished the draft of his first book which has been submitted to the publisher.• Eldest of her siblings

Join us in welcoming Pamela to our team!

Christy Case and Pamela Hickman | Facilities Operations

Join us in welcoming Pamela to the team!

Seems to be a favorite pose….

Pamela Hickman

Pamela Hickman


FACILITIES MANAGEMENT | Introducing FM Employees

Introducing: Sandy Mullins

Introducing: Doug Walters

Zone 6 Administrative Support

Capital Projects welcomes Doug

We would like to welcome the new Administrative Support Associate for Zone 6, Sandy Mullins. She will be assisting the Zone 6 supervisor with the26 buildings located in this zone. Sandy will bespending her time with tasks such as purchase orders, requisitions, preventive maintenance equipment data collection and the daily time of the 22 technicians in Zone 6.

Some of the buildings included in this zone areKennedy, Atkins Library, McMillan Greenhouse, McEniry, Receiving and Stores, Prospector, Burson,and Cameron Hall. The occupants of these buildings are very diverse and Sandy is up for the task andis very excited about her new role as Zone 6Administrative Support Associate.

It’s been almost two years now since Al McCool retired. Some of us thought that John Neilson would never replace Al; well, at very long last, we are happy to say that the lights are on, once again in Room 219and the new tenant is Doug Walters. Doug resides in Denver, that’s right, another commuter, served in the

Marine Corps and is a former Odell employee who worked on the Student Activity Center back when it was being built!

He and his significant other Leanne have onechild, a son, who will be graduating from NC State this December. Doug also has two other children,a daughter who is a graphic designer and anotherson, who is a NC State grad. They also have two grandchildren, and the youngest at just six weeks old, is also destined to be a NC State grad! Needless to say, when the family travels together, they are their own “wolfpack.” Doug and Leanne spend their free time training their two Australian Shepherds; one forherding and agility and the six-month old for showing. If you haven’t met Doug, stop by and say “hello” the next time you’re up in the Capital Projects section. Don’t be surprised if you notice that Doug has astriking resemblance to Dr. Bob Johnson(College of Engineering).

Christy Case | Facilities Operations

Dorothy Vick | Capital Projects

Sandy Mullins

Doug Walters


Featuring Paula Lail | FACILITIES MANAGEMENT

In 1977, Paula Lail started her career at Cannon Mills, a textile company in Kannapolis, NC. She started as a service technician. Her responsibilities included the servicing and repairing of complex machinery at the textile company where she worked. It was at Cannon Mills where she was one of the first to be trained in using and repairing the Savio winding machine. This gave her invaluable experience as a technician, as most weren’tafforded the opportunity. After two months she was given a certificate, signifying the completion of her training.

In 2003, Cannon Mills (now named Pillotex) declared bankruptcy after years of declining business. Paula took her specialized skill set to Ingersoll-Rand HussmannServices and flourished as an on-call service technician for commercial refrigeration and HVAC (Heating,Ventilation, and Air Conditioning) systems. Although things seemed on the up and up, the company downsized. She had to once again use her expertise to find another job.

Fortunately, she landed at The University of North Carolina at Charlotte. She had originally applied for a position at the Steam Plant in 2005, but backed out of the position when she felt that the job would not be a good fit.

Featuring: Paula Lail

First female technician at UNC Charlotte

She later saw a job advertisement for a person with experience in HVAC systems, so sheapplied again. She was hired and startedJanuary of this year working for Zone 2.

She was recently assigned to EPIC (Energy Production and Infrastructure Center), aninitiative and building created to give engineering students the necessary skills to work in energy production and infrastructure design.

She serves as an inspiration and role modelto all women pursuing careers in the machineryand technical service industry. In working asa service technician, she hopes to “let other women know that it is possible” and that “women should not be afraid to do what makes them happy.”

Christy Case and Brandon Walls |Facilities Operations

Paula Lail

Paula Lail


Employee of the Year Finalist: Devin HatleyFACILITIES MANAGEMENT | Employee of the Year Finalist

Devin has accomplished incredible things in 2011-2012, which are the best indicator of his unbelievable devotionto UNC Charlotte. Devin had a leadership role in all of the following: 2012 National APPA “Effective & Innovative Practices” AWARD for our Housekeeping and Recycling Program. This program also won the 2012 Carolina Recycling Association’s Outstanding College and University of the Year. • Devin designed educational materials and presented programs to staff to assist Housekeeping with the pilot program in the Development Office, Reese, and Grigg buildings, to have staff empty their office trashcans in an effort to decrease waste and increase recycling (recycling increased 20% with this program). This program allows Housekeeping staff to focus more on high traffic areas and restrooms. In addition to increased recycling, the University will save approximately $13,000 that would normally be used to purchase trash liners. This program has now been implemented campus wide. Received Facilities Management Employee of the Quarter award for the Fall 2010 Served as campus “Construction Communication Officer” - Devin took the initiative and volunteered to develop a weekly Construction Situation Report that goes to the entire campus community. This task of keeping the campus community informed of construction that may affect them is vitally important given the amount of construction and the disruption it causes on campus. This is not part of his assigned duties, but Devin gladly volunteered to work with other unit managers and directors within Facilities.

Devin Hatley, UNC Charlotte Recycling Environmental Educator, was nominated by his supervisor, Kathy Boutin-Pasterz, for the 2012 UNC Charlotte Employee of the Year award in the category of Devotion to Duty because of his leadership in our award winning recycling endeavors and his unwaveringcommitment to the campus waste reduction, recycling, and sustainability programs.

“Devin Hatley truly deserves recognition

as Employee of the Year. His impact on

overall campus communication in the

areas of recycling and waste reduction,

student involvement with sustainability,

the smoking policy, and construction

has been phenomenal this past year.”

- Phil Jones, Associate Vice Chancellor

Devin Hatley poses with Chancellor Dubois


Employee of the Year Finalist | FACILITIES MANAGEMENT

Advisor to students and outreach Devin is a staff advisor to the Earth Club and the Charlotte Green initiative. He has also worked with members of Student Government coordinating meetings between students and staff regarding programs on campus and the best approach to spend the Green Fee. He also assisted with Green Fee Initiative forum. Currently serves on the Sustainability Committee and the Waste Diversion Committee for the University’s Climate Action Plan Plans and assists with Earth Day, Campus Sustainability Week, biannual Campus Cleanups, Green tours, recycling promotion, and cross campus event partnerships including the International Festival. Coordinates the Adopt-A-Spot program with 12 active campus groups Expanded “GREEN TOUR” providing several tours throughout the year including Summer Camps on Campus

Campus Involvement includes: Campus Cleanliness committee; Smoking education committee; FM awards committee Campus Sustainability subcommittee; Served on Energy Action Team Assists with waste audits for Student Union to collect data to improve recycling education efforts Assists with food audit and all campus compost design Provides continual outreach regarding the UNC Charlotte’s Recycling program

Devin will stay late and come in early to meet with students and staff. He is always available to the students ofUNC Charlotte via phone call, text, Facebook and Twitter and of course the most valuable of all, he takes the time to meet with everyone face to face. Being named a finalist for this award just shows how Devin’s work is appreciated and needed here at UNC Charlotte.

Fall Campus Cleanup | October 31, 2012

Devin Hatley


Devin Hatley helps coordinate the Campus Clean up.


FACILITIES MANAGEMENT | Eco Reps

The latest initiative to come out of the Sustainability Office is the ECO Reps program. The program willemploy students to raise awareness and promote green living to campus residents. Each ECO rep is responsible for organizing, advertising and promoting “green” events in the residence halls and they will also educate residents on more sustainable practices such as reducing their water, electricity usage and waste. In addition, educational seminars will inform students on the benefits ofconservation and why it is important.

“We felt like this was a great opportunity to educate students and get them more involved with sustainability initiatives on campus. Training students and puttingthem in position to create programs for other students will be a great benefit,” said David Jones, SustainabilityCoordinator for UNC Charlotte.

Ellen Payne, a psychology major, will lead theprogram and report to the Sustainability Office on a regular basis. In addition to Ellen’s leadership, Reps will also receive support with programming, ideas,and promotion from Housing and Residence Lifeand Recycling.

One of the first events to come from the program was an energy conservation competition at Greek Villagein October.

Currently, there are seven ECO Reps contributingwith two slots available. Reps will be assigned specific halls in which they are responsible and will receive a stipend of $200 per semester which is funded by the Sustainability Committee.

For more information, about the ECO Reps pleasecontact David Jones in the Sustainability Office,Phone: 704-687-0559 | Email: [email protected]

Devin Hatley | Recycling

Sustainability Office to intiate ECO Reps Program

Ellen Payne (ECO Reps) Kelly Hughes (EARTH Club)


BES and Recycling | FACILITIES MANAGEMENT

Building Environmental Services (BES) and Recycling

Facilities Management “Housekeeping and Recycling”is now officially known as Facilities Management“Building Environmental Services and Recycling.”

This name change serves to bring the name of the unit in line with:• actual functions performed• a name change that many other universities have made• the title used in the State’s career banding of the employees of this unit – Building Environmental Services Technicians (BEST)

From now on please refer to uni t for “Housekeeping” as“Building Environmental Services (BES)”, “Housekeeping and Recycling” as “Building Environmental Services and Recycling (BES&R)”, and “Housekeepers”, “Floor Maintenance Technicians”, and “Lead Housekeepers” as “Building Environmental Services Technicians (BEST).”

BES and Recycling Director: Brian Guns

Did You Know . . .• University faculty /staff get 10% discount at O’Charley’s. You must show you ID card.

• Lowe’s offers everyday 10% military discount to anyone who is currently serving in, or retired from, a qualifying branch of the Armed Services, or be the immediate family member of someone who is and have a valid military ID Card.

• Home Depot offers the same 10% military discount up to a $500 maximum.

BES Coordinator:Greg Kish

BES Night Manager:Guy Randolph

Recycling Coordinator:Kathy Boutin-Pasterz


Jim brings a unique project managementperspective to Facilities Management as he startedlife as an architect who paid for half his educationprogramming computers. He has also donefacility management projects for universities,national real estate developers, and the United States Army. When he introduced himself, he told us,“Treat me like Santa Claus; ask me for anything,I promise you nothing!” He knows the limits of hisauthority. We’ll keep you updated on the project plan through this newsletter and other means as the detailsbecome clear.

Once the transition to the campus domain is complete we will then use the NinerNET login to log into PC files along with Outlook email on the campus share server thereby eliminating the use of the Windows FM Password.In order to prepare for the upcoming share drive andworkstations transition, we request that all Facilities Management personnel continue cleaning up theirMy Documents, Department, and Public files and folders to remove no longer needed files off the share drive.This process will make the transition easier and quicker.

If you have any questions concerning this new transition of workstations and share drive, please feel free tocontact any of the Facilities Information Systems team.

Thank you all for your continuous support and patience during this ongoing transition.

Pamela Duff | Facilities Information Systems

FACILITIES MANAGEMENT | FM Workstations

Workstation Transition Progresses

Facilities Information Systems New ITS Project Manager: Jim Branden, PMP

The latest update with the Workstation and Share Drive transition

is Information Technology System’s (ITS) recent appointment of

Jim Branden, PMP, as its project manager for this project. He has

worked hard in getting this project going forward. Detailed planning

is now underway for the next phase of the transitioning of Facilities

Management to the UNC Charlotte Active Directory and to relocate

Servers to ITS with the assistance of Jim. This project has ten major

components and multiple phases which will all be carefully planned

for minimal disruption to our daily business operations.

http://facilities.uncc.edu/information-systems/contacts/facilities-information-systems-contacts

“Treat me like Santa Claus; ask me for anything, I promise you nothing!” - Jim Branden


FM Technology | FACILITIES MANAGEMENT

On October 25, 2012, a formal review of the Facilities Operations EDA pilot took place and the approvalfrom the group was provided to transition from a pilot program phase to a Go Live production status with the use of EDAs. Approval to transition to production now means that Facilities Management is committed to the EDA program and will be providing EDAs throughoutall shops.

In the upcoming months, more handheld devices willbe deployed and we will also begin using mobiletechnology for other information gathering including building inspections information for FacilitiesCondition Assessments.

For over a year, Facilities Management recyclingand zone personnel have been piloting new mobile technology using Enterprise Digital Assistant (EDA) handheld devices. The goal in using this new technology has been to improve data collection processes, reduce paper and eliminate redundancies within our work order management. Facilities Operations technicians who were assigned EDAs have been using the devices daily while onsite to view, track, and update their assigned workrequests. Dionte Sims, Facilities Information Systems, has taken on a new role to work with the zonetechnicians, resolve issues, provide hands-oninstruction, and assist in the use of this new technology.

This collaborative effort is a way to improveFacilities Operations’ day-to-day operations,address areas of improvement, and enable newupdated processes. All our shops personnel’s hardwork also emphasizes their commitment to a more efficient, customer focused work order management process. Over the last few months the pilot hasprogressed and expanded to other zones and many other shop technicians are now using the handhelds for work order management. They are also beginning to use the EDAs with preventive maintenance work orders, asset inventory, and information tracking and updates to building equipment.

In this pilot, particularly Zone 2 personnel whowere extremely patient, provided extensive feedback for user improvements, and assisted with trouble-shooting during the onset of our EDA pilot.Without their assistance this pilot would nothave been such a success.

Pamela Duff | Facilities Information Systems

Facilities Management Zones Embrace New Technology


FACILITIES MANAGEMENT | Design Services and Renovations

Jo Ann Fernald, Director of Disability Services, noted, “Working with the UNC Charlot te FM construct ion team was great . The Disabi l i tyServices off ice was able to cont inue servingstudents , a t one of our peak t imes, while therenovation to our space occurred. All of the men were easy to work with. Bubba, Tim Smith, and John Renwick were sensitive and responsive tothe issues that our office faced as we dealt with the need to quiet during exams or setting upadministrative offices to start providing e-text for students. You just could not have asked for more. Kudos to all of the FM team that worked on the Disability Services renovation!”

Thank you to the following Renovation Team members and Lock Shop technicians who made this project a success: James Williams, Robert Braun, John Camp, Tim Smith, Tom Guenther,Ron Hobson, John Renwick, Jeff Efird, Joseph Clay, Chris Eudy, Doug Murdock, Marvin Mackey, Robert Whisnant, Rob Herrington, Andy Lavoie, John Heck, Jacob Atkinson, James Conder, and Michael McHam.

Amanda Caudle | Design Services

Design Services and Renovations Team Up for Success

Design Services has teamed up with the newly reformed Renovation Shop to expand Disability Services located in Fretwell. The scope of work was to increase the square footage from 2,280 to 4,420 and create a much needed testing space for students. Renovation Shop removed a small section of wall dividing their existing space from their expanded space. Lighting and switching had to be reworked. Seven existing doors were modified to have glass inserts installed for student testing purposes. The ADA door operator was relocated from the old entrance to the new entrance and the Lockshop assisted in setting up seventeen new cameras to monitor testing.

Robert “Bubba” Braun, Renovation Shop, noted that some of the challenges to this project were that all work was completed while DisabilityServices continued to work in their existing space. An example of this is during scheduled student testing sessions, work was to be done quietly or halt work all together. They also removed an operable wall in room 214 that was made up of 6 panels that weighed over 300 pounds each! It was important that once the panels were removed that the ceiling was patched in to match existing.


APPA Supervisor’s Toolkit | FACILITIES MANAGEMENT

UNC Charlotte’s new Center City Building was thesetting for this fall’s APPA Supervisors’ Toolkit training session during the week of October 8. A total of 28attendees from our sister North Carolina campuses North Carolina State, Appalachian State, Winston-Salem State, along with 14 members from our own FacilitiesManagement team participated.

The Supervisors’ Toolkit was specifically designed foruniversity facilities management personnel with learning modules built to instill the skills supervisors and leadpersonnel need to be successful leaders.

The training session was led by two of APPA’s finest,Wally Glasscock and Tom Jones, both commenting,“this group was one of the most interactive and alert they’ve had the pleasure to work with.”

UNC Charlotte FM attendees:Lee Arnold – RecyclingKathy Boutin-Pasterz – RecyclingAlthea Cook – Building Environmental ServicesKatherine Humphries – Building Environmental ServicesJoe Loder – Zone 6Aaron Moore – Building Environmental ServicesSubhash Pandya – Building Environmental ServicesBonnie Peoples – Building Environmental ServicesGuy Randolph – Building Environmental ServicesCandis Robinson – Building Environmental ServicesJoe Scollo – Building Environmental ServicesPaul Taylor – Zone 4Steve Tillman – Zone 3James Williams – Renovations Feedback from the session included: “Great training, geared to real world FM issues.”- J. Loder, UNC Charlotte

“Very relative to our work environment, ideas brought up in class were used as teaching points.” – L. Arnold, UNC Charlotte

“Will recommend to co-workers, one of the besttraining experiences I’ve had.” – D. Carriere, ASU

Clyde Derberry | Facilities Business Office

UNC Charlotte Hosts APPA “Supervisor’s Toolkit”



FACILITIES MANAGEMENT | Capital Projects

I f y o u ’ v e b e e n f o l l o w i n g c o n s t r u c t i o n o f t h e F o o t b a l l C o m p l e x v i a t h e w e b c a m – http:/ /oxblue.com/open/rodgersbuilders/charlotte49ers, then you probably know that the finalinspection was conducted October 31st. Here are some photos from the inside looking out!

Capital Projects Article by Dorothy Vick

Football Complex

Football ComplexFootball Complex


Capital Projects | FACILITIES MANAGEMENT

In case you haven’t noticed, fall is here! The leaves are beginning to turn, and the trees aretak ing on golden , amber, and scar le t hues . Many would agree i t’s the best t ime of the year as the temperature is just perfect for hiking the Blue Ridge Mountains or just walking around our fine looking campus.

If you’re looking for a place to commune with na ture , then I h ighly recommend you take

advantage of the benches strategically placed along Hechenbleikner Lake Dam, which is bound to become a favorite outdoor location. The landscaping should be completed shortly, but don’t let this stop you from enjoying the serenity and foliage along the path that winds around the dam. By the way, i t may be awhile before i t looks l ike a lake/dam again as we will be relying on Mother Nature to fi l l i t!

Compare this photo of the Football Complex from last quarter with the current image (left). Note the tremendous progress.

Hechenbleikner Lake Dam


Hechenbleikner Lake Dam

Football Complex



Birthdays | FACILITIES MANAGEMENT

11/1 Robert Kennedy Grounds 11/2 Jose Palacios Grounds 11/3 Crystal Mason BES 11/3 Dan Reichert Z-6 11/4 Carlota Mieles BES 11/4 Art Sutherland Area B 11/6 Luz Gomez BES 11/6 Shelly Theriault FBO 11/6 Yimin Wu FIS 11/7 Willard Brown BES 11/7 Gary Edwards Grounds 11/8 Phil Meacham High Voltage 11/09 James Gentle Grounds 11/10 Gbank Varney BES 11/10 Ronnie Hobson Z-6 11/10 Mario Moore BES 11/12 Sarah Duncan BES 11/12 Wesley Wright Steam Plant 11/15 Tony Schallert Capital 11/16 Eric Walcott Z-6 11/17 Fred Brillante FIS 11/19 Johnnie Doyle BES 11/19 Elzy Neely BES 11/19 John Surace Grounds 11/20 Renatto Cevallos Grounds 11/21 Walter Downs Z-3 11/22 Clara Crawford BES 11/22 Michael Harris BES 11/24 Tom Guenther Z-1 11/26 Paul Taylor Z-4 11/27 Nader Ibrahim FIS 11/30 Debra Mayfield BES 11/30 David E. Smith Z-5 12/2 Walky Louis BES 12/3 Sonia Perez FBO 12/3 Michael Jones Z-4 12/5 Don Ramsey Grounds 12/5 Linda Wiley BES 12/6 Robert Ervin BES 12/7 Cannise Evans BES 12/7 Bob Smith Z-2 12/8 Marcus Brown BES 12/8 James Crump BES 12/8 Lisa Miller BES 12/9 Steven Singer Z-6 12/10 David Adams BES 12/10 Jonathan Bell BES 12/10 Beverly Hancock BES 12/13 Richard LaLiberte’ Real Estate

12/14 Clayton Cragan Grounds 12/20 Maria Lopez BES 12/21 Jeffrey Efird Renovations 12/24 Elizabeth Browne BES 12/25 Joey Johnson Z-1 12/25 Closel Macena BES 12/25 Yan Yim BES 12/26 Joseph Clay Z-1 12/28 Christy Case Facilities Ops 12/29 Noella Paquette FBO 12/30 Arnold Vanhoy Z-6 12/31 Ike Muonagolu BES 1/1 Catherine Armstrong BES 1/2 Annette Anderson BES 1/2 Randy Baucom Z-7 1/2 Katherine Humphries BES 1/3 Edison Cobos BES 1/3 Tammie Farr BES 1/4 James Krupa Z-5 1/4 Phil Leonard Grounds 1/5 Shalisha Kennedy FBO 1/7 Kenneth Baucom Grounds 1/7 Agnes Douglas BES 1/8 Reginald A. Dempsey BES 1/8 Christina Lennon BES 1/9 Jacob Atkinson Lock shop 1/10 Cristhian Gonzalez Grounds 1/11 Dennis Campbell Z-1 1/11 Pamela Duff FIS 1/12 Tim Overcash Z-6 1/13 David Haigler Grounds 1/16 Ben Taybior BES 1/18 Rocco Germani Z-1 1/18 Lamiya Whittenburg BES 1/20 Lyvie Alvinzy BES 1/20 Anthony Horn High Voltage 1/20 John Neilson Capital 1/20 Zachary Cornwell Grounds 1/20 David Daignault Design 1/21 Tonya Day Recycling 1/25 Joyce Clay Capital 1/25 Joseph Scollo BES

1/27 Barclay Brantley Z-6 1/28 David Loveless Grounds 1/29 Sam Coleman BES 1/29 Nick Fulton Grounds 1/30 Madia Smith BES

HAPPY BI RTHDAY


The Universi ty of North Carol ina at CharlotteFaci l i t ies Management9201 Universi ty City Blvd.Charlotte, NC 28223

MissionTo provide a qual i ty learning, research, and l iv ing environment for the benef i t

of students, faculty, staff , and the community by planning, bui lding, operat ing, and maintaining the campus of the Universi ty of North Carol ina at Charlotte.

Vision• A leader in Faci l i t ies Management dist inguished by safety and excel lence.• A prof ic ient , responsive, and adaptable ‘Team of teams’ .• Providing high qual i ty services and faci l i t ies in an environmental ly

sustainable manner.

Creat ing a campus of dist inct ion

Creating a Campus of DistinctionT

he U

n ive

rsi ty

of North Carol ina at Charlotte
