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Face2Face Forum – Netherlands
© 2010 Progress Software Corporation. All rights reserved.2
Agenda
Progress Software Update• Colleen Smith
OpenEdge Business Strategy and Product Roadmap• Rob Straight
User Interface Options and Directions• Mike Ormerod
Addressing Security & Compliance Issues• Rob Straight
Using Actional with your OpenEdge Application• Mike Ormerod
© 2010 Progress Software Corporation. All rights reserved.4
How Business Makes Progress
Progress enables organizations to achieve the highest level of business performance
We call thisOperational Responsiveness
We enable our customers and partners to deliver RESPONSIVE APPLICATIONS
with FASTER TIME-TO-VALUE
© 2010 Progress Software Corporation. All rights reserved.5
Anticipate
& Respond
Competitive Pressures
$$$ Pressures
Pressures to Evolve or Perish
Techn
olo
gy In
hib
itors
Customer DemandOperational Responsiveness
Is a Must Have
© 2010 Progress Software Corporation. All rights reserved.6
Delivering Operational Responsiveness
ResponsiveBusiness
Applications
ResponsiveInformation
Management
ResponsiveProcess
Management
© 2010 Progress Software Corporation. All rights reserved.7
ResponsiveBusiness
Applications
Application DevelopmentPlatforms
ResponsiveInformation
Management
Enterprise DataSolutions
Delivering Operational Responsiveness
ResponsiveProcess
Management
Enterprise Business Solutions
© 2010 Progress Software Corporation. All rights reserved.8
Delivering Operational Responsiveness with Responsive Process Management
Driving Operational Responsiveness through event driven visibility, dynamic business response and continuous business process improvement
Visibility, Sense and Respond, Continuous Process Improvement
Ability to respond and apply corrective actions
Anticipate what WILL happen in your business, not react to what HAS happened
Continually improve the business processes without disrupting existing infrastructure
ResponsiveProcess
Management
Enterprise Business Solutions
© 2010 Progress Software Corporation. All rights reserved.9
Key Elements of a Business Process
Metrics & Measurements
Workflow Description
Business Rules
Information
People and Systems
=
Pro
cess
+ +
+
© 2010 Progress Software Corporation. All rights reserved.10
We work in Global Distributed Heterogeneous Environment
People
Technology & Systems
Need for common understanding and awareness of role
© 2010 Progress Software Corporation. All rights reserved.11
Improving Processes Executed in Distributed Heterogeneous Environment
People
Process
Technology & Systems
Prioritizes and monitors events, while initiating actions
© 2010 Progress Software Corporation. All rights reserved.12
Why BPM? - Gartner
Goal: Application Modernization• Improve visibility and change management
Goal: Broader and better coordination of processes - Workflows• Rapid time for new application• Extension to existing applications
Goal: Continuous Process Improvement• Business transformation
Goal: Business agility for key processes• Process re-design• Process flow deployment by organization
© 2010 Progress Software Corporation. All rights reserved.13
Key Components of Progress Savvion BPM
Process Modeler
Process Asset Manager
BPM ServerBPM Studio
Document Management System
Business Rule Management System
BPM Portal
BusinessExpert
Information Access and Integration
Visibility Into Integration Processes
Business Event Processing
SOA Infrastructure
© 2010 Progress Software Corporation. All rights reserved.14
Achieving Operational Responsivenesswith Responsive Information Management
Driving Operational Responsiveness by delivering the fastest, most flexible data access and integration platform for unifying, delivering, and exchanging enterprise information
Enterprise information is fragmented
It is critical to maintain process performance
Responsive process requires the Right Information, in the Right Form, at the Right Time
ResponsiveInformation
Management
Enterprise DataSolutions
© 2010 Progress Software Corporation. All rights reserved.15
Driving Operational Responsiveness by delivering the industry’s best business application development platforms with the fastest time-to-value
Delivering Operational Responsiveness with Responsive Business Applications
Simplify the creation of service-enabled applications
Provide deployment flexibility for public and private clouds
Continuously ease new technology adoption
ResponsiveBusiness
Applications
Application DevelopmentPlatforms
© 2010 Progress Software Corporation16
Business Application Evolution
Pricing/Usage Models
Applications &
Services
Devices & Users
Ecosystem/ Collaboration
Business LogicData
Manageme
nt
Integration/
Workflow
Model-Driven
Tools/Architecture
Scalability ReliabilityService LevelManagement
Virtualization Hardware Network
Application Development
Platform
Infrastructure
Delivery of Application or
Service
Deploy in the Cloud (Public or Private)
Personalization/
Mobility
Multi-tenancy
User Interface Flexibility
Security &Complianc
eA complete “in the box” Platform for ISVs, Business Service Providers, and Direct End Userslooking to optimize Service Delivery in the Cloud
From a User’s perspective:“Get a Login”
© 2010 Progress Software Corporation. All rights reserved.
What is Cloud Computing?
A style of computing where scalable and elastic IT-enabled capabilities are delivered as a service using Internet technologies.
– Gartner, August 2009
Cloud Services
Cloud Providers (can be private)
Pay just for what you use– low price of entry
Simple self-service, scale up or down with global reach
Focus on differentiation, not infrastructure
Development
Process/Service Creation
Deployment/Application Delivery
Automated provisioning
Efficient utilization and monitoring
Simple management
Cloud Consumers
© 2010 Progress Software Corporation18
What is your cloud-computing strategy?
What are the business problems it will solve?
What are the business opportunities it will create?
What is your timetable for delivering those capabilities?
Strategic issues for CIOs in 2010
© 2010 Progress Software Corporation19
Why SaaS/Cloud?
For Application/Service Development Organizations:
Access to more users Gain economies-of-scale Reduce costs Standardization of offerings Greater focus on core competency
© 2010 Progress Software Corporation20
Why SaaS/Cloud?
For Application End-users
Predictability Rapid time to value More deployment flexibility Cost effective Dynamic interaction
OpenEdge Roadmap
Rob Straight – Senior Manager, Product Management
© 2010 Progress Software Corporation. All rights reserved.22
OpenEdge Vision
OpenEdge will become the leading SaaS Platform for ISVs and Business Service Providers to simplify service development and delivery for the Cloud resulting in greater Operational Responsiveness
Proof points:• The industry’s first true multi-tenant database – Release 11• Flexible deployment to a wide variety of public and private cloud
providers• The leading SaaS enablement program for ISVs and BSPs• Large, growing community of SaaS providers
© 2010 Progress Software Corporation. All rights reserved.23
OpenEdge Business Initiatives
Application Modernization• Continue to Provide Competitive Technology• Expand Value With Other Progress Products
Continued Growth• Acquisition of new customers through partners • Innovation through software as a service (SaaS)
Strengthen the OpenEdge Market Position• Differentiate OpenEdge in the market • Aggressively expand market awareness
© 2010 Progress Software Corporation. All rights reserved.24
7 Keys to Success
•Going from 1 to N
Multi-tenancy•En
suring that data and applications are accessed only by those who need to know
Security & Compliance
•Being able to easily use the UI technologies that meet the needs of the customer
User Interface Flexibility
•Ensuring the application looks like the tenant and end-user want
Personalization
•Ability to easily integrate to any other application and provide workflow/process integration
Integration/Workflow
•Always available and scales to any size
Operational Excellence
•Provide a highly productive environment focused on OpenEdge and industry best practices
Productivity
© 2010 Progress Software Corporation25
OpenEdge 10.2 Release Summary
2009
Q1 Q2 Q3 Q4
10.2AUI Flexibility OpenEdge GUI for .NET
Operational Excellence OpenEdge Explorer
Productivity OpenEdge Architect
enhancements More object-oriented extensions
Q4
2008
10.2BSecurity & Compliance Transparent Database Encryption
UI Flexibility OpenEdge GUI for .NET usability
Operational Excellence Actional for OpenEdge Alternate database buffer pool
Productivity OE Architect new user support, and
ease of AppServer development JSON support
© 2010 Progress Software Corporation26
Deploying To The Cloud
Engaging with our customers• Amazon EC2 Support
– 10.2A/10.2B certified – Best practices and getting started
guides
Cloud Deployment - Future• OpenEdge runtime in the cloud• Other public cloud platforms• Push-button deployment
Community ofend-user customers
Technology Services
BusinessServices
ManagementServices
SoftwareServices
Getting to the Cloud with EaseOperationalExcellence
© 2010 Progress Software Corporation27
OpenEdge Takes You There
1998 2000 2002 2004 2006 2008 2010
© 1998 Progress Software Corporation 28
Client
4GL
HTML
Java
VB / C
C++ / Java
Open AppServer
Un
ive
rsa
l In
terf
ac
e Progress Data
Objects
4GL Business Objects
Un
ive
rsa
l In
terf
ac
eU
niv
ers
al
Inte
rfa
ce
DatabaseDatabase
Interface
4GL
HTML
JavaBean
ActiveX
Corba IDL
Service
Native
HTTP
RMI
DCOM
IIOP
Progress Software Vision Universal Application ArchitectureProgress Software Vision Universal Application Architecture
JMSXMLEJB
Active-X
XML
Java
4GL
Cli en
t Sm
a rt Ad
apt er s
LegacyPackaged Apps XML
System Smart Adapters
Progress
Oracle
SQL Server
DB2/400
ODBC
JDBCSe r
ver
Sm
a rt
Ad
a pte
rs
Universal Application Architecture
Applications
Application Framework
Integration
Application Server
Data Management
ClientProcessing
BusinessProcessing
AnalyticalProcessing
Ap
plic
atio
n M
anag
emen
t
Dev
elo
pm
ent
En
viro
nm
ent
OracleSQL ServerDB2ODBC
JDBCODBCSQL92
XMLJavaActiveXSOAP
SSLHTTP
HTTP/SHTML
ActiveXCOM
HTMLJava
JMSXMLSOAPWSDLJCA
LinuxAIX
SolarisHP/UX
Windows
Platforms
SNMP
OpenEdge The Progress E-Business PlatformOpenEdge The Progress E-Business Platform
© 2003 Progress Software Corporation35
Sim
plif
y yo
ur b
usi
nes
sS
imp
lify
your
bu
sin
ess
Service Oriented Architecture
Service-OrientedArchitecture
StandardsPlatform
Integration
Process-OrientedApplications
Business Process
Business Process
Business Process
User Interface Methods
It’s always been about B
usiness Applicatio
ns Continuous Evolution through the IT paradigms
• OpenEdge 11 Eases SaaS/Cloud Computing
• OpenEdge 10 Enabled SOA
• V9 Delivered Distributed Computing
• V8 was Client/Server
© 2010 Progress Software Corporation28
D I S C L A I M E R
Roadmap Information
This roadmap is for informational purposes only, and the reader is hereby cautioned that actual
product development can, and often does, vary significantly from roadmaps. This roadmap may not be interpreted as any commitment on behalf of Progress, and future development, timing and release of any features or functionality described
in this roadmap remains at our sole discretion.
D I S C L A I M E R
© 2010 Progress Software Corporation29
Isolating Sharing
Better economy of scaleSimpler managementTarget like-customersLeast cost to serve
Easier customization, securitySimpler throttling controlTarget dissimilar customersNo transformation
Tenant2 Tenant3
App App App
DB DB DB
Infra. Infra. Infra.
Tenant1
Isolated Tenancy
Tenant1 Tenant2 Tenant3
App
DB
Infrastructure
Shared Tenancy
Tenant1 Tenant2 Tenant3
App App App
DB DB DB
Infrastructure
Infrastructure Tenancy
Tenant1 Tenant2 Tenant3
DB DB DB
Infrastructure
App
ApplicationTenancy
Multi-Tenancy
© 2010 Progress Software Corporation30
Multi-Tenant Tables
Multi-tenancy built into the database
Data physically partitioned by tenant identity
Built-in tenant level authentication
Minimal application changes – just set a per-database tenant id
Simplify Development of Multi-tenant Applications
Multi-tenancy
1 Lift Line Skiing 2 Urban Frisbee 3 Hoops Croquet
Tenant 1partition
1 Thundering Surf 7 Fanatical Athletes 8 Game Set Match
Tenant 2partition
2 Hide Tide Sailing 7 Pedal Power 9 Hoops Croquet
Tenant 3partition
CustomerSchema
© 2010 Progress Software Corporation31
Multi-Tenant Tables: Data Access
Keys unique per tenant or unique per table
Simplifies Development of Multi-tenant Applications
Multi-tenancy
Tenant 1partition
1 Lift Line Skiing 2 Urban Frisbee 3 Hoops Croquet
1 Thundering Surf 7 Fanatical Athletes 8 Game Set Match
Tenant 2partition
2 Hide Tide Sailing 7 Pedal Power 9 Hoops Croquet
Tenant 3partition
CustomerSchema
© 2010 Progress Software Corporation32
Multi-Tenant Tables: Data Access
Keys unique per tenant or unique per table
Query is tenant specific
Simplifies Development of Multi-tenant Applications
Multi-tenancy
Tenant 1partition
1 Lift Line Skiing 2 Urban Frisbee 3 Hoops Croquet
1 Thundering Surf 7 Fanatical Athletes 8 Game Set Match
Tenant 2partition
2 Hide Tide Sailing 7 Pedal Power 9 Hoops Croquet
Tenant 3partition
CustomerSchema
Tenant 1 Partition
FIND CUSTOMER WHERE CUST_NUM=2.
1 Lift Line Skiing 2 Urban Frisbee 3 Hoops Croquet
© 2010 Progress Software Corporation33
Multi-Tenant Tables: Data Access
Keys unique per tenant or unique per table
Query is tenant specific
“Super” tenant query
Simplifies Development of Multi-tenant Applications
Multi-tenancy
1 Lift Line Skiing 2 Urban Frisbee 3 Hoops Croquet
1 Thundering Surf 7 Fanatical Athletes 8 Game Set Match
2 Hide Tide Sailing 7 Pedal Power 9 Hoops Croquet
CustomerSchema
Super Tenant
For each customer:Display cust-num, name
© 2010 Progress Software Corporation34
Multi-Tenant Tables: Data Access
Keys unique per tenant or unique per table
Query is tenant specific
“Super” tenant query Tenant ID virtual
column
Simplifies Development of Multi-tenant Applications
Multi-tenancy
1 1 Lift Line Skiing 1 2 Urban Frisbee 1 3 Hoops Croquet
2 1 Thundering Surf 2 7 Fanatical Athletes 2 8 Game Set Match
3 2 Hide Tide Sailing 3 7 Pedal Power 3 9 Hoops Croquet
CustomerSchema
Super Tenant
For each customer:Display tenantid(customer), cust-num, name.
© 2010 Progress Software Corporation35
Multi-Tenant Tables: Tenant Provisioning
Tenant creation via DDL & Dictionary
Identification (via schema table)
• Database specific tenant ID
• User friendly names
• App specific IDs
Tenant level activation/deactivation Runtime security by user by tenant Governors: Limit resource usage
1 Lift Line Skiing 2 Urban Frisbee 3 Hoops Croquet
Tenant 1partition
1 Thundering Surf 7 Fanatical Athletes 8 Game Set Match
Tenant 2partition
2 Hide Tide Sailing 7 Pedal Power 9 Hoops Croquet
Tenant 3partition
CustomerSchema
Simplifies Development of Multi-tenant Applications
Multi-tenancy
© 2010 Progress Software Corporation36
Table Partitioning
Types of Table Partitioning• Range- the key is within a range of values, e.g. year,
territory, invoice amount, etc.• List: each partition is assigned a list of values, e.g.
male/female, country, etc.• Composite- a combination of Range and/or List
Phase 1: The Foundation for Multi-Tenancy• Initial use case of tables partitioned by tenant ID• Focus of OE11.0
Phase 2: Horizontal Data Partitioning (Range/List) • Focus of OE11.1
Operational Excellence
© 2010 Progress Software Corporation37
Multi-tenancy
Operational Features of Multi-Tenancy and Table Partitioning
Partition Maintenance• Object move• Add/drop tenants/objects• Backup/restore, recovery• Data dump/load• Index maintenance tools
Monitoring
Operational Excellence
1 Lift Line Skiing 2 Urban Frisbee 3 Hoops Croquet
Tenant 1partition
1 Thundering Surf 7 Fanatical Athletes 8 Game Set Match
Tenant 2partition
2 Hide Tide Sailing 7 Pedal Power 9 Hoops Croquet
Tenant 3partition
CustomerSchema
© 2010 Progress Software Corporation38
Application
Tenant A
User A1
Login Session
A1-1
Tenant B
User A2 User B1 User B2
Login Session
A1-2
Login Session
A2-1
Login Session
A2-2
Login Session
B1-1
Login Session
B1-2
Login Session
B2-1
Login Session
B2-2
Multi-tenant AppServer
Context Management built into the AppServer• Supports multi-tenancy in addition to general use
4 levels: Application, Tenant, User, Session Context automatically switched on a request basis as
needed
Multi-tenancyOperational Excellence
© 2010 Progress Software Corporation39
Application ServerAgent
Application ServerAgent
Application ServerAgent
Application
ServerBroker Context
Data Cache
Context Management
Storage Service
ABL Batch Loader
OE Database
DEFINE CONTEXT-TABLE PriceList FOR “TENANT”
Context-Managed AppServer
Context management service pre-loaded with context for performance
Data cache shared across agents Declarative approach simplifies development
© 2010 Progress Software Corporation40
High Availability Through Online Operations, Robustness, and Improved Diagnostics
Operational Excellence
High Availability – 24x7 Production Operation
Near-100% Online Database Maintenance• Improve performance of DB utilities (index rebuilds, table &
index moves, migration to Type II storage areas)• Avoid application restarts for DB schema changes
Server Property Changes in Real Time• No need to stop and restart the server
Improved Ability to Monitor AppServer• Better error diagnostics• R-code monitoring
© 2010 Progress Software Corporation41
Operational Excellence
High Availability – Performance
Table Scans Without Overhead of Using an Index• If entire table needs to be scanned, using the index adds
overhead
Auto Update of SQL Database Statistics• Optimizer has more current information, leading to increased
database performance
Dynamic Query Join Optimization for DataServers
Maximize operating performance
© 2010 Progress Software Corporation42
Built-in authentication and authorization system
Ajax tools Microsoft WPF/Silverlight JSON-RPC
Latest Web services standards
REST
Database multiple linguistic sorting
Actional – payload, DB interceptor Manage remote jobs
OpenEdge Architect Object-oriented extensions- remote objects, reflection
Operational Excellence
Productivity
Personalization
Integration
User InterfaceFlexibility
Security & Compliance
Taking You Higher With OpenEdge 11
© 2010 Progress Software Corporation43 43
OpenEdge User Interface Options and Directions
Flexible and open support for leading RIA technologies
Mike Ormerod– Architect, SaaS and Cloud Computing Strategy
© 2010 Progress Software Corporation. All rights reserved.
Rich Internet Applications- The Best of “Both Worlds”
Extend the market of a traditional desktop application with the reach of a web application• Multi-platform support• No installation or automated install and updates
Enhance the user experience of a web application with the richness of a desktop application• Look and feel of desktop applications• Increased productivity for user
45
RIA for me is all about expanding the experience for the user.*
Raymond Camden Camden Media, Inc.
A Rich Internet Application's key job, is to move the ability to do
work to the web.* Tony MacDonell Teknision Inc.Combine the flexibility,
responsiveness and ease of use of desktop applications with the broad reach of the
Web. - Ken Wilner
© 2010 Progress Software Corporation. All rights reserved.
Framing the RIA Market:Three User Personas
The Infrequent User
• Needs access from anywhere
• Uses application rarely and briefly
• Demands immediate feedback
• Expects familiar web usage pattern
• Needs intuitive UI with no training
The Occasional User
• Needs access from limited locations
• Uses app periodically and for a short time
• Limited setup acceptable
• Willing to use new usage paradigms
• Can learn as they go
The Power User
• Works from same location every day
• Uses application most of day
• Initial setup okay with clear benefits
• Expects domain-specific features, desktop integration
• Productivity is top priority, training expected
46
© 2010 Progress Software Corporation. All rights reserved.
Three Types of RIA Applications Mapping Each to an RIA Technology Choice
Information-based pages• Browser-based with some interactive controls • No desktop integration; supports all platforms• Navigational elements: Hyperlinks, bookmarks, history…• Maximum reach, zero footprint
47
© 2010 Progress Software Corporation. All rights reserved.
Three Types of RIA Applications Mapping Each to an RIA Technology Choice
Information-based pages• Browser-based with some interactive controls • No desktop integration; supports all platforms• Navigational elements: Hyperlinks, bookmarks, history…• Maximum reach, zero footprint
Rich browser application• Browser-based with desktop-like interactive controls• Limited desktop integration• Limited navigational elements• Limited reach; some platform limitations
48
Browser Plug-in
© 2010 Progress Software Corporation. All rights reserved.
Three Types of RIA Applications Mapping Each to an RIA Technology Choice
Information-based pages• Browser-based with some interactive controls • No desktop integration; supports all platforms• Navigational elements: Hyperlinks, bookmarks, history…• Maximum reach, zero footprint
Rich browser application• Browser-based with desktop-like interactive controls• Limited desktop integration• Limited navigational elements• Limited reach; some platform limitations
Rich desktop application• Native, highly interactive controls• Full desktop integration• App runs locally -Full (incremental) install over web• Low reach; limited platforms
49
Browser
Plug-in
Desktop RIA
© 2010 Progress Software Corporation. All rights reserved.
RIA Technology Landscape
Two Types of Ajax• Lightweight Ajax
- JavaScript libraries
• Heavyweight Ajax
- Component frameworks
Browser plug-in• Plug-in runtime offers rich functionality
Desktop RIA• Web deployment with automated updates
50
Browser
Plug-in
Desktop RIA
© 2010 Progress Software Corporation. All rights reserved.
RIA Technology: Lightweight Ajax
Enhance the user experience of traditional Web pages• Spot enhancements / incremental upgrade• Asynchronous page updates• Adds limited interactive elements Programming in JavaScript and HTML XML or JSON typically used for communication
Open source libraries simplify programming complexity – over 150• Hide most browser differences• UI controls , XML helper functions, XMLHttpRequest object
51
Popular choices:
• YUI (Yahoo)
• jQuery
• Prototype
• ExtJS
• DOJO
© 2010 Progress Software Corporation. All rights reserved.
Traditional Web Architecture
52
Web Server
Business Application
HTTP(params) HTML(data)/CSS – New page
Browser
Server
<html> …/html>
© 2010 Progress Software Corporation. All rights reserved.
Lightweight Ajax Architecture
53
Web Server
Business Application
HTTP(params) HTML(data)/CSS
Browser
Server
Web Server
Business Application
HTTP(data) XML/JSON
Server
BrowserTraditional
JavaScript event HTML/CSS/data
Ajax Engine
<html> <body> <h1>HelloWorld </h1> </body> </html>
© 2010 Progress Software Corporation. All rights reserved.
RIA Technology: Heavyweight Ajax
Full web application or new UI component
Framework components for client and server services• Programming in JavaScript or code
compiled to JavaScript• Complex Ajax UI controls and custom
behavior• Services:
- Web Services and REST support- Data compression / normalization- Database integration
Limited development tools
Commercial offerings available
54
Popular choices:
• Google Web Toolkit
• ASP.NET Ajax
• Isomorphic SmartClient
• Open Laszlo
• Backbase
© 2010 Progress Software Corporation. All rights reserved.
Heavyweight Ajax Architecture
55
Web Server
Business Application
HTTP(data) XML/JSON
Server
Browser
JavaScript event HTML/CSS/data
Ajax EngineFramework
Components
Web Server
Business Application
HTTP(data) XML/JSON
Server
Browser
JavaScript event HTML/CSS/data
Ajax Engine
Lightweight
Server Framework Components
function $onModuleLoad(){ var cs, i, n; cs = $wnd.jsonData; for (i = 0, n =
cs.length; i < n; ++i) { $wnd.alert('Hello, ' + (cs[i].FirstName + '
' + cs[i].LastName)); }
© 2010 Progress Software Corporation. All rights reserved.
RIA Technology: Browser Plug-in
Full web application or new UI component
Purposed platform specific browser plug-in – limited platform support
56
Popular choices:
• Microsoft Silverlight
• Adobe Flex
Proprietary framework and language• Program in specified language• Complex custom controls and custom behavior• Data-binding model
Extensive Web server services• Compression• Communication• Server push
Full-featured development environment with rich WYSIWYG UI designer
© 2010 Progress Software Corporation. All rights reserved.
Browser Plug-in Architecture
57
Web Server
Business Application
HTTP(data) XML/JSON
Server
Browser
JavaScript event HTML/CSS/data
Browser Plug-in
Server Components
function $onModuleLoad(){ var cs, i, n; cs = $wnd.jsonData; for (i = 0, n =
cs.length; i < n; ++i) { $wnd.alert('Hello, ' + (cs[i].FirstName + '
' + cs[i].LastName)); }
Ajax Engine
© 2010 Progress Software Corporation. All rights reserved.
RIA Technology: Desktop RIA
Can be used to extend reach of existing desktop application
Runs natively on desktop• Full branding
Provisioned over the Web • Automatically installed and
incrementally updated (Smart Client)• Terminal services, e.g. Citrix
Tight integration with the desktop• Drag n’ drop• Off-line mode• Local storage
Back-end services are platform specific
58
Popular choices:
• OpenEdge GUI for .NET
• OpenEdge WebClient
• Microsoft WPF, WinForms
• Adobe AIR
• Java AWT/SWT/Swing
© 2010 Progress Software Corporation. All rights reserved.
Forrester Study“Ajax is Not Enough for Power Users”
59
© 2010 Progress Software Corporation. All rights reserved.
Infrequent
User
Occasional
User
Power
User
Browser Plug-in
Silverlight, Flex
Desktop RIA
OpenEdge GUI for .NET,
OpenEdge WebClient, Adobe AIR
Lightweight /Heavyweight Ajax
jQuery, extJS, GWT
Matching RIA Users and Design Centers
60
© 2010 Progress Software Corporation. All rights reserved.
One35%
Two26%
Three21%
Four+
18%
Number of UIsCurrent
65% - More than one UI
One21%
Two44%
Three14%
Four+21%
Number of UIs3-5 Years
76% - More than one UI
Number of User Interfaces – OpenEdge Partners May 2008
61
© 2010 Progress Software Corporation. All rights reserved.
Percent Usage by UI Type
62
Char
acte
r
Web
Ajax
Li
brar
y
Ajax
Fr
amew
ork
Asp.
Net
Java
Web
Flas
h/Fl
ex
Silv
erlig
ht
Ope
nEdg
e G
UI
Ope
nEdg
e G
UI
for .
NET .N
ET
Java
Basic Light-weight
Ajax
HeavyweightAjax
BrowserPlugins
Desktop
0%
20%
40%
60%
80%
100%
31 36
101424 17
Current 3-5 Years
88%/72%
8%/11%18%/32%
© 2010 Progress Software Corporation. All rights reserved.
Use Lightweight / Heavyweight Ajax for…
Easy access from “any” browser Limited interactive experience Multiple platform support Zero footprint Best for incremental changes to an existing
Web application Easy update and deployment model
63
Infrequent User
Ajax client with OpenEdge WebSpeed Ajax client with OpenEdge Web Services
ASP.NET with OpenEdge Open Client for .NET Java Server Pages (JSP) with OpenEdge Open Client for Java
AJAX CLIENTS WITH 10.2B:
© 2010 Progress Software Corporation. All rights reserved.
Use Browser Plug-in for…
Want balance between client platform independence and a rich interactive experience
Near-zero footprint; plug-ins almost ubiquitous
64
Occasional User
Microsoft Silverlight with OpenEdge Open Client for .NET Microsoft Silverlight with OpenEdge WebSpeed
Microsoft Silverlight with OpenEdge Web Services Adobe Flex with OpenEdge Open Client for Java
Adobe Flex with OpenEdge Web Services Adobe Flex with OpenEdge WebSpeed
BROWSER PLUG-INS WITH 10.2B:
© 2010 Progress Software Corporation. All rights reserved.
Use Desktop RIA for…
Limited platforms – mobility is not an issue Tight integration with the desktop is critical Local installation allowed by IT Maximize leverage in-house OpenEdge skills Works the way you want it when you want it
65
Power User
OpenEdge GUI for .NET / GUI with WebClient OpenEdge GUI for .NET / GUI /Character with Citrix
or Terminal Services Microsoft WPF/WinForms with OpenEdge Open Client for .NET
Adobe AIR with OpenEdge Open Client for Java
DESKTOP RIAS WITH 10.2B:
© 2010 Progress Software Corporation. All rights reserved.
OpenEdge Business Application – Reach vs. Development Effort
OpenEdge GUI
WPF
AIR Flex
Silverlight
Lightweight Ajax
OpenEdge GUI for.NET
Heavyweight Ajax
Leve
l of D
evelo
pmen
t Effo
rt
ReachMIN MAX
Easy
Com
plex
© 2010 Progress Software Corporation. All rights reserved.
UI Decision Tree
67
http://communities.progress.com/pcom/docs/DOC-60938
© 2010 Progress Software Corporation. All rights reserved.
OpenEdge 11.0 Roadmap
Lightweight / Heavyweight Ajax• JSON parser in ABL (read and write)• REST Adapter to OpenEdge AppServer• REST binding to OpenEdge WebSpeed• Web tooling in OpenEdge Architect
Browser Plug-in• Microsoft Silverlight RIA Services Adapter and Proxies• REST Adapter to OpenEdge AppServer• REST binding to OpenEdge WebSpeed
RIA Desktop• OpenEdge GUI for .NET designer improvements• Updated UltraControls
68
© 2010 Progress Software Corporation. All rights reserved.
Summary
Start with the end-user• Ajax for the infrequent user• Browser plug-ins for the occasional user• Desktop RIA for power users
Pick the lightest-weight approach that meets your needs• You might want multiple UIs
Factor in the skill sets of the developers
Follow the guidelines and principles of the OERA • Plan for the future• http://communities.progress.com
69
© 2010 Progress Software Corporation. All rights reserved.70
Rob Straight – Senior Manager, Product Management
Addressing Security and Compliance Issues
OpenEdge Transparent Data Encryption
© 2010 Progress Software Corporation. All rights reserved.72
Introduction
The Need to Provide Security for Data Continues to Increase
Touches Many Market Segments: Finance, Retail, Healthcare, and more
Governments Have Enacted Legislation to Enforce Compliance of Data
© 2010 Progress Software Corporation. All rights reserved.73
Compliance Legislation Examples
European Union Data Protection Directive • Protects individuals personal information
Payment Card Industry (PCI) Health Insurance Portability & Accountability Act
(HIPPA) Sarbanes-Oxley Act (SOX)
• Public company accounting reform and investor protection
“Must Have” Conformanceto do Business
© 2010 Progress Software Corporation. All rights reserved.74
Data Security Options
1. Use Built-In Encryption Functions
2. Encrypt Data Using O/S or SAN File Encryption
3. 3rd-Party Encrypted SAN 4. RDBMS encrypts only to disk, only for policy-selected
data
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Option 1: OpenEdge Built-In Encryption Functions
Requires significant rewrite and ongoing maintenance of existing code• Operates on the data field level
Does not encrypt the database:• Poor performance- data not indexed, no range searches• Limited effectiveness from a security perspective -
programmers put in position of “security risk”- mistakes, oversights, dishonesty can happen
• Might not pass auditors review
Customer has to manage the encryption keys manually
SQL reports do not decrypt values
© 2010 Progress Software Corporation. All rights reserved.76
Option 2: Encrypt Data Using O/S or SAN File System
Performance is an issue – heavier overhead than DB encryption• Microsoft says file encryption is too slow for DB
Security administrators must manually track the encryption keys for anything archived
Security administrators cannot prevent the writing out of clear-text data• The DB and some OS utilities can write to other file systems
that may not be encrypted
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Option 3: 3rd-Party Encrypted SAN
Same issues as file system: security of the data outside the secured environment not guaranteed• Backups, dumps, journal files, etc.• Anything “unencrypted in memory” can be written
© 2010 Progress Software Corporation. All rights reserved.78
Option 4: Database Encryption At Rest
The solution chosen by most database vendors
Industry expectations are “encryption at rest” because the major database vendors have proven this approach is performant,
and less hassle than encrypting file systems.
Carl G. Olofson, IDC Analyst for Databases
© 2010 Progress Software Corporation. All rights reserved.79
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Why Database Encryption?
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Encryption – Industry View: Management
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OpenEdge 10.2B Transparent Data Encryption
Option for Enterprise Database: At-Rest (storage area level) Encryption• Data secure on-disk, backup, and dump• Data is unencrypted In-Memory = (up to) normal
speed
Secure Key Store and Key Management• Change keys on-line
Policies control use of utilities
Industry standard encryptions• AES, DES, triple DES, etc.
No application changes!
© 2010 Progress Software Corporation. All rights reserved.82
A High-Level View of Encryption
Client<SSL>
Server
Database on Disk
Encrypted Messages
Shared Memory
BackupsDump/Load
Encrypted Data
Encrypted Data
Encrypted Data
© 2010 Progress Software Corporation. All rights reserved.83
OpenEdge Transparent Data Encryption
Protects Data in DB Tables & Indexes (block-level)• Type I storage areas in their entirety • Type II storage areas – on a per-table and per-index basis
Full Protection Throughout the Data Lifecycle• On disk, backups, binary dumps
Industry standard cipher algorithms– AES, DES, triple DES, etc.
Clear-Text Access for Authenticated Clients• No performance degradation for in-memory operations
Secure, Separate Encryption Key “Store”
© 2010 Progress Software Corporation. All rights reserved.84
Your Cipher Choice
Governance Business rules Your choice, your responsibility - balance strength &
performanceRC4-
128
AES-128
AES-192
AES-256
DES-56
DES3-16
8Security Strength 0 – no encryption
DES-PBE
10
10
RC4-12
8
AES-128
AES-192
AES-256
DES-56/
PBE
DES3-16
8
Performance Cost
0 – no encryption
*Graphical data is relative
© 2010 Progress Software Corporation. All rights reserved.86
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Challenges Addressed by TDE
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How Fiserv Makes Progress - Case Study
Benefits• TDE will ensure data privacy across the entire lifecycle• Maintain competitive advantage and ability to interface with
third parties by adhering to PCI DSS• Increased IT performance will save time and reduce costs
“We always try to improve our performance and get things to run faster. We tested a fully encrypted database and there was only a 4% decrease in
performance versus an unencrypted database. We tested that with alternative data pools, we actually gained back almost 2% of that initial
performance degradation. We believe with additional fine tuning the performance will continue to improve.”
© 2010 Progress Software Corporation. All rights reserved.88
Why Use OpenEdge Transparent Data Encryption?
Gives You Control Over Who Can Access Private Data• Works regardless of who has a copy of the data or where
the data resides
Easy To Implement Low Cost Solution Configurable Transparent
• No need to change your OpenEdge application, database design, or data
© 2010 Progress Software Corporation. All rights reserved.89 89
Maximize Your OpenEdge Investment with Actional Transaction Management
Mike Ormerod– Architect, SaaS and Cloud Computing Strategy
© 2010 Progress Software Corporation. All rights reserved.
Why are we here?
With the growing complexities of today’s infrastructure, you need end-to-end visibility that optimizes the value of each transaction …
© 2010 Progress Software Corporation. All rights reserved.
Lost in interconnected complexityFind your way … the easy way! (And get a map!)
© 2010 Progress Software Corporation. All rights reserved.
Unravel the Complexity
Ensure the success of every important business transaction
OpenEdge-based applications are one piece of the complete picture.
© 2010 Progress Software Corporation. All rights reserved.
Business Transaction Assurance: New levels of Visibility and Management
Expanding the boundaries beyond OpenEdge applications with:
…the ability to capture and track all transactions automatically and continuously
…the ability quickly and easily pin-point issues through root cause analysis
…the ability to produce the best business outcomes with real-time process optimization
© 2010 Progress Software Corporation. All rights reserved.
Why is it so important?
• Visibility into customer experience
• Assure no process steps are missed or lost
• Early detection of performance and availability issues
• Guarantee of SLAs
• Decreased time and resources to fix issues
© 2010 Progress Software Corporation. All rights reserved.
“Verizon's servers [for BB Storm] seemingly meeting the same fate as AT&T's and
Apple's on iPhone 3G launch day”
“Computer glitch causes massive United flight delays”
“Customers report major Salesforce.com outage”
Without Visibility and Management......Customer Satisfaction/Reputation Impact
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Contributing Factors Leading to Failures
Market Survey Stats Reveal Combined Effects
“Growth in the volume of transactions has increased transaction failures in 70% of companies surveyed.”
“Companies surveyed lost between $11 – 16M in revenue per year due to transaction failures”
“On average 90% of these companies stated it takes approx 2 hours & 10 employees to address each lost order”
Results from the Vanson Bourne Market Survey - 2009
© 2010 Progress Software Corporation. All rights reserved.
A Spectrum of Visibility
Where do you fit today?
And, where do you need to be in the future?
Complete Visibility
Zero Visibility
© 2010 Progress Software Corporation. All rights reserved.
Example One –
Scenario• Minimal visibility into
environment• Non-mission critical
application• Application outages
- Minimal Revenue Loss- Acceptable Data Loss
Desired State: More Configuration capabilities• Maintain Status Quo• No Business Requirement
for additional monitoring• Process level information• Single tool for configuration
and management
OpenEdge Explorer
© 2010 Progress Software Corporation. All rights reserved.
OpenEdge Explorer using common OpenEdge Management framework:Browser-based interface means:
• No more Windows dependency• Access from anywhere
Single tool for configuration and
managementMore functionality, e.g.
• Log viewer• List AppServer connections• Customizable user roles • Process system level
information
Configure Your OpenEdge Environment from Your BrowserProgress Explorer
OpenEdge Explorer
OE10.2A - OpenEdge Explorer!
© 2010 Progress Software Corporation. All rights reserved.
Example Two -
Scenario• OpenEdge Application
- Mission Critical- Business Transaction with
other Applications• Application Outage
- Potential Revenue Loss- Business Reputation would
suffer
Desired State: Operational Continuity• Visibility into
- Application Environment- Specific Business
Transactions• Users need application
availability
OpenEdge Management
© 2010 Progress Software Corporation. All rights reserved.
OpenEdge Management
Operational Continuity
•Minimal Planned Downtime Online utilities
•Minimum care and feedingAuto DefragLoad Balancing App Servers
•Non-stop Execution Failover clusters (in the box) AppServer failover
•See situations before they become problems
•Automatically adjust settings as needed
• Maximize uptime and operational efficiency
•Further reduce Progress’ already low cost of ownership.
Proactive Management
© 2010 Progress Software Corporation. All rights reserved.
Scenario• OpenEdge Application
- Mission Critical- Business Transactions
integrate with other mission critical applications
• Application Outage- Potential Revenue Loss- Business Reputation
Suffers
Desired State: End-to-End Visibility• Visibility into
- Application Environment- Entire Business Transaction
flows• Guaranteed application
availability - SLA’s are becoming critical
Example Three -
Progress Actional
© 2010 Progress Software Corporation. All rights reserved.
Introducing Actional For OpenEdge
Interceptors for AppServer, Sonic Adapters, WebSpeed, and Web Services
Easily configure with OpenEdge Explorer
No application changes required
© 2010 Progress Software Corporation. All rights reserved.
Before Actional There are no painted lines on the data center floor!
PartnerGW CustomerGW OrderMgmt
Logistics
Inventorymgmt
OrderIQ
Tax.writenow.com
Finance
Fdb.wirtenow.com
B2b.fedix.com
Idb.writenow.com
warehouseemea
Ldb.writenow.com
© 2010 Progress Software Corporation. All rights reserved.
PartnerGW CustomerGW OrderMgmt
Logistics
Inventorymgmt
OrderIQ
Tax.writenow.com
Finance
Fdb.wirtenow.com
B2b.fedix.com
Idb.writenow.com
warehouseemea
Ldb.writenow.com
Actional EnterpriseStep 1: Install Actional Agents on Key Services
Actional Agents add less than
5% overhead even under themost stressful situations
© 2010 Progress Software Corporation. All rights reserved.
Actional EnterpriseStep 2: Let the Application Run
Actional automatically discovers process flows and maps dependencies end-to-endwith no custom coding or configuration
© 2010 Progress Software Corporation. All rights reserved.
Actional EnterpriseStep 3: Define Policies
Auditing, service levels, detecting missed deadlines, lost transactions, …
© 2010 Progress Software Corporation. All rights reserved.
Actional EnterpriseStep 4: Triage and Locate Issues
Actional can snapshot individual transactions that violate policies to easily isolate the root cause of problems… with
no added overhead
© 2010 Progress Software Corporation. All rights reserved.
Hippocratic Oath: First do no harmThe cure is usually worse than the disease
Business Transaction Assurance:Why Progress?
Patented track-and-traceDo you know where your transactions are?
• Auto discovery No surprises• End-to-end No blind spots• Content visibility Business aware
• Track-and-trace No manual correlation• Online configuration No downtime• Minimal overhead Always on
The cure is not worse than the disease
© 2010 Progress Software Corporation. All rights reserved.
208% ROI achieved in less than 12 months at a leading Financial Services Organization”
“Actional cuts the number of people required to fix a problem in production was reduced by 85%”
“Amount of time needed to resolved a problem in preproduction was reduced by 70%”
Forrester Consulting - Commissioned ROI Analysis
PLUS…………………. Reduction in development time required for service monitoring Reduction in time required for weekly reporting Reduction in the number of production incidents Increased revenue as a result of reduced application downtime
© 2010 Progress Software Corporation. All rights reserved.
A Spectrum of Visibility
What tools are available to help you?
Progress Actional
Existing Out of the Box Tools
OpenEdge Management
© 2010 Progress Software Corporation. All rights reserved.
Summary
End-to-end Visibility to monitor and govern services and applications
Design-time to run-time application validation, visibility and control
Ensure the success of every important business transaction
High Performant, Scalable, Patented, Product Leader, Proven ROI
© 2010 Progress Software Corporation. All rights reserved.114
Save the date for EMEA PUG Challenge 2010! first joint conference of all European Progress Users Groups November 18 & 19 (Thursday/Friday), Cologne/Germany 2 days fully packed with technical and business oriented sessions
and workshops, mini expo for tools 5 parallel tracks on OpenEdge and Progress Software Integration
Technologies top-class international speakers from Progress Software and
independent organizations social evening event / dinner party on Thursday
http://www.pug-challenge.eu for more details!
© 2010 Progress Software Corporation. All rights reserved.116