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COMMUNICATION COMMUNICATION WARSWARS

A REVIEW OF A REVIEW OF COMMUNICATIONCOMMUNICATION

BARRIERS BARRIERS BETWEENBETWEEN

PILOTS AND PILOTS AND MECHANICSMECHANICS


COMMUNICATION WARSCOMMUNICATION WARS

THIS IS AN THIS IS AN EXPERIMENTALEXPERIMENTAL AND AND CREATIVE 2 HOUR AVIATION SAFETY CREATIVE 2 HOUR AVIATION SAFETY TRAINING PROGRAM.TRAINING PROGRAM.

REQUIRES AUDIENCE PARTICIPATION REQUIRES AUDIENCE PARTICIPATION TO SUCCEED.TO SUCCEED.

DESIGNED TO DESIGNED TO MAKE YOU THINKMAKE YOU THINK..


DISCLAIMER DISCLAIMER STATEMENTSTATEMENT

EACH PRESENTATION WILL BE EACH PRESENTATION WILL BE DIFFERENT, BECAUSE THE DIFFERENT, BECAUSE THE PARTICIPANTS ARE DIFFERENT, PARTICIPANTS ARE DIFFERENT, SO THIS PRESENTATION SO THIS PRESENTATION MAY MAY NOT MEET NOT MEET OR IT OR IT MAY EXCEED MAY EXCEED THE STATED GOALS AND THE STATED GOALS AND OBJECTIVESOBJECTIVES


COMMUNICATION WARSCOMMUNICATION WARSGOALS:GOALS:

TO IMPROVE COMMUNICATIONS.TO IMPROVE COMMUNICATIONS. TO EXAMINE THE BARRIERS TO TO EXAMINE THE BARRIERS TO

COMMUNICATION BETWEEN COMMUNICATION BETWEEN PILOTS AND MECHANICS.PILOTS AND MECHANICS.

TO REVIEW THE PILOT AND TO REVIEW THE PILOT AND MECHANICS DUTIES AND MECHANICS DUTIES AND RESPONSIBILITIES UNDER THE FARRESPONSIBILITIES UNDER THE FAR


COMMUNICATION WARS COMMUNICATION WARS OBJECTIVES: OBJECTIVES:

TO CREATE GREATER TO CREATE GREATER UNDERSTANDING BETWEEN UNDERSTANDING BETWEEN PILOTS AND MECHANICS.PILOTS AND MECHANICS.

TO IMPROVE SAFETY THROUGH TO IMPROVE SAFETY THROUGH BETTER COMMUNICATIONS.BETTER COMMUNICATIONS.

TO HAVE A LITTLE FUN DURING TO HAVE A LITTLE FUN DURING THE LEARNING PROCESS.THE LEARNING PROCESS.


RULESRULES::

BECAUSE THIS IS AN BECAUSE THIS IS AN INTERACTIVEINTERACTIVE

CLASS THE FOLLOWING RULES CLASS THE FOLLOWING RULES APPLY .APPLY .

BE NICE.BE NICE. BE CONCISE IN YOUR COMMENTS.BE CONCISE IN YOUR COMMENTS. BE HONEST.BE HONEST. LISTEN WITH BOTH EARS.LISTEN WITH BOTH EARS.


SUGGESTION TO SUGGESTION TO IMPROVE IMPROVE AUDIENCE AUDIENCE PARTICIPATIONPARTICIPATION MANY FOLKS MANY FOLKS HATEHATE VOICING THEIR VOICING THEIR

OPINION IN PUBLIC. IT OPINION IN PUBLIC. IT MIGHT BE MIGHT BE HELPFUL HELPFUL IF YOU START YOUR IF YOU START YOUR COMMENTS WITH THIS PHRASE: “I COMMENTS WITH THIS PHRASE: “I KNOW OF A MECHANIC OR PILOT WHO KNOW OF A MECHANIC OR PILOT WHO SAYS”SAYS”----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------


RULESRULES THE PROGRAM IS 2 HOURS LONG THE PROGRAM IS 2 HOURS LONG

UNLESS THE PARTICIPANTS ASK UNLESS THE PARTICIPANTS ASK FOR ANOTHER 30 MINUTES.FOR ANOTHER 30 MINUTES.

SPEAKERS HAVE A 1 MINUTE LIMIT.SPEAKERS HAVE A 1 MINUTE LIMIT. UMPIRE HAS THE FINAL WORD.UMPIRE HAS THE FINAL WORD. NO SPITTING, NAME CALLING, OR NO SPITTING, NAME CALLING, OR

CUSSING ALLOWED.CUSSING ALLOWED.


RULESRULES MECHANICS SIT ON THE RIGHT OF MECHANICS SIT ON THE RIGHT OF

THE ROOM, PILOTS SIT ON THE THE ROOM, PILOTS SIT ON THE LEFT (FACING THE SPEAKER).LEFT (FACING THE SPEAKER).

EACH GROUP WILL PICK A LEADER.EACH GROUP WILL PICK A LEADER. THE UMPIRE CAN STOP ANY THE UMPIRE CAN STOP ANY

SPEAKER, SEND SPEAKERS TO THE SPEAKER, SEND SPEAKERS TO THE PENALTY BOX, AND SERVE AS THE PENALTY BOX, AND SERVE AS THE OFFICIAL TIME KEEPER.. OFFICIAL TIME KEEPER..


!!!!!!!!!!!!NOTICE!!!!!!!NOTICE!!!!!!!

FOLKS, YOU NOW HAVE FOLKS, YOU NOW HAVE FIVE MINUTES TO FIVE MINUTES TO

CHANGE SEATS AND CHANGE SEATS AND TO PICK YOUR TO PICK YOUR

LEADERSLEADERS


INTRODUCTIONSINTRODUCTIONS

INSTRUCTORINSTRUCTOR: TONY JANCO: TONY JANCO

(WELL SPRING OF FAR (WELL SPRING OF FAR KNOWLEDGE)KNOWLEDGE)

FACILITATOR:FACILITATOR: BILL O’BRIEN BILL O’BRIEN

(FAST-TALKING BUREAUCRAT)(FAST-TALKING BUREAUCRAT) UMPIRE:UMPIRE: KATHY WADSWORTH KATHY WADSWORTH

(SHE WHO MUST BE OBEYED)(SHE WHO MUST BE OBEYED)


QUESTION?QUESTION?

DOES A DOES A COMMUNICATION COMMUNICATION PROBLEM REALLY PROBLEM REALLY

EXIST?EXIST?


DEFINITIONS:DEFINITIONS:

COMMUNICATIONSCOMMUNICATIONS: IS THE : IS THE TRANSFER OF INFORMATION FROM TRANSFER OF INFORMATION FROM A SPEAKER (TRANSMITTER) TO A A SPEAKER (TRANSMITTER) TO A LISTENER (RECEIVER)LISTENER (RECEIVER)

GOOD COMMUNICATIONS GOOD COMMUNICATIONS IS IS ACHIEVING THE DESIRED ACHIEVING THE DESIRED RESPONSE IN THE LISTENER RESPONSE IN THE LISTENER (RECEIVER(RECEIVER))


LET’S LOOK AT LET’S LOOK AT SOME ACTUAL LOG SOME ACTUAL LOG

BOOK ENTRIESBOOK ENTRIES


SAMPLE LOG BOOKSAMPLE LOG BOOK ENTRIESENTRIES

PILOT: EVIDENCE OF HYDRAULIC PILOT: EVIDENCE OF HYDRAULIC

FLUID IN LEFT MAIN FLUID IN LEFT MAIN WHEEL WHEEL

WELL.WELL.

MECHANIC: REMOVED EVIDENCE MECHANIC: REMOVED EVIDENCE

WITH A RAG.WITH A RAG.


SAMPLE LOG SAMPLE LOG BOOK BOOK ENTRIESENTRIES PILOT: AUTOPILOT AUTO LAND PILOT: AUTOPILOT AUTO LAND

FUNCTION VERY ROUGH.FUNCTION VERY ROUGH.

MECHANIC: THIS AIRCRAFT’S MECHANIC: THIS AIRCRAFT’S

AUTO PILOT DOES NOTAUTO PILOT DOES NOT

HAVE AUTO LANDHAVE AUTO LAND

FUNCTION.FUNCTION.



PILOT: 18 DEAD BUGS ON PILOT: 18 DEAD BUGS ON

WINDSHIELD.WINDSHIELD.

MECHANIC: 18 LIVE BUGS ON MECHANIC: 18 LIVE BUGS ON

ORDER.ORDER.


IS THERE A IS THERE A PROBLEM?PROBLEM?

RESPECT ?RESPECT ? JUDGING?JUDGING? ATTITUDE?ATTITUDE? BIAS?BIAS? PASSIVE AGGRESSION?PASSIVE AGGRESSION?


LET’S LOOK AT THE LET’S LOOK AT THE

PROBLEMPROBLEM BECAUSE COMMUNICATION IS BECAUSE COMMUNICATION IS

VERY COMPLICATED VERY COMPLICATED AND AND VERYVERY COMPLEXCOMPLEX. LET’S LOOK AT ONLY . LET’S LOOK AT ONLY ONE FACTOR. THE ONE WE HAVE ONE FACTOR. THE ONE WE HAVE CHOSEN IS PERHAPS THE CHOSEN IS PERHAPS THE MOST MOST IMPORTANT FACTOR IMPORTANT FACTOR IN HUMAN IN HUMAN COMMUNICATION, IT IS CALLED:COMMUNICATION, IT IS CALLED:


PERCEPTIONPERCEPTION


PILOTSPILOTSHOW WOULD YOU DESCRIBE HOW WOULD YOU DESCRIBE WHAT MECHANICS ARE LIKE, WHAT MECHANICS ARE LIKE, TO A VISITOR FROM MARS?TO A VISITOR FROM MARS?


MECHANICSMECHANICSHOW WOULD YOU DESCRIBE A HOW WOULD YOU DESCRIBE A

PILOT, TO A VISITOR FROM PILOT, TO A VISITOR FROM PLUTO?PLUTO?


PERCEPTIONS ARE:PERCEPTIONS ARE:

IMMEDIATEIMMEDIATE TEND TO BE STEREOTYPEDTEND TO BE STEREOTYPED NOT ALWAYS RIGHTNOT ALWAYS RIGHT MOSTLY BASED ON VISUAL MOSTLY BASED ON VISUAL

CUESCUES HARD TO CHANGEHARD TO CHANGE


EXPERTS SAY EXPERTS SAY PILOTS PILOTS ARE:ARE: RISK TAKERSRISK TAKERS

GOOD COMMUNICATORS (VERBAL)GOOD COMMUNICATORS (VERBAL) GOOD COMPROMISERSGOOD COMPROMISERS GOAL ORIENTEDGOAL ORIENTED GOOD WITH ABSTRACT CONCEPTSGOOD WITH ABSTRACT CONCEPTS TRUST OTHERS EASILYTRUST OTHERS EASILY EXTROVERTS/SHOWMENEXTROVERTS/SHOWMEN


EXPERTS SAY EXPERTS SAY MECHANICS MECHANICS ARE:ARE:

PRACTICAL/ TASK FOCUSEDPRACTICAL/ TASK FOCUSED PROCESS ORIENTEDPROCESS ORIENTED YES/NO DECISION MAKERSYES/NO DECISION MAKERS TRUST HIM/HERSELF FIRSTTRUST HIM/HERSELF FIRST INTROVERT/MODESTINTROVERT/MODEST GOOD WITH VISUAL CONCEPTSGOOD WITH VISUAL CONCEPTS FAIR TO POOR COMM. SKILLSFAIR TO POOR COMM. SKILLS


AMAZING AS IT SEEMS AMAZING AS IT SEEMS BOTH PILOTS AND BOTH PILOTS AND MECHANICS LOVE MECHANICS LOVE

AVIATIONAVIATIONBUT FOR TWO BUT FOR TWO

DIFFERENT DIFFERENT REASONSREASONS


TWO DIFFERENTTWO DIFFERENT AVIATION LOVE AVIATION LOVE AFFAIRSAFFAIRS

PILOTS LOOK AT AN AIRCRAFT PILOTS LOOK AT AN AIRCRAFT IN FLIGHT AND WISH THEY IN FLIGHT AND WISH THEY WERE THERE.WERE THERE.

MECHANICS LOOK AT AN MECHANICS LOOK AT AN AIRCRAFT IN FLIGHT AND AIRCRAFT IN FLIGHT AND PERFORM A VISUAL INSPECTION PERFORM A VISUAL INSPECTION TO SEE IF IT IS AIRWORTHY. TO SEE IF IT IS AIRWORTHY.


TO HELP YOU ALL REMEMBER TO HELP YOU ALL REMEMBER

THE DIFFERENCES BETWEENTHE DIFFERENCES BETWEEN

PILOTS AND MECHANICS, ITPILOTS AND MECHANICS, IT

IS TIME FOR A STORY ABOUTIS TIME FOR A STORY ABOUT

A FROG, A PILOT, AND AA FROG, A PILOT, AND A

MECHANIC.MECHANIC.----------------------------------------------


QUESTION?QUESTION?HOW ABOUT SOME HOW ABOUT SOME

SUGGESTIONS FROM BOTH SUGGESTIONS FROM BOTH GROUPS TO IMPROVE GROUPS TO IMPROVE

COMMUNICATIONS BETWEEN COMMUNICATIONS BETWEEN BOTH SETS OF AVIATION BOTH SETS OF AVIATION

PROFESSIONALS?PROFESSIONALS?


SOME SUGGESTIONSSOME SUGGESTIONS FOR THE FOR THE SPEAKERSPEAKER

KNOW WHAT RESPONSE YOU WANT KNOW WHAT RESPONSE YOU WANT TO ACHIEVE.TO ACHIEVE.

TELL THE PERSON WHY YOU WANT TELL THE PERSON WHY YOU WANT THAT RESPONSE.THAT RESPONSE.

UNDERSTAND WHERE THE OTHER UNDERSTAND WHERE THE OTHER GUY LIVES.GUY LIVES.

BE CLEAR, CONCISE, AND COMPLETE.BE CLEAR, CONCISE, AND COMPLETE.


SOME SOME SUGGESTIONSSUGGESTIONS FOR THE FOR THE LISTENERLISTENER LISTEN WITH BOTH EARS.LISTEN WITH BOTH EARS.

REPEAT THE MESSAGE IN YOUR REPEAT THE MESSAGE IN YOUR OWN WORDS FOR CONFIRMATION.OWN WORDS FOR CONFIRMATION.

UNDERSTAND WHERE THE OTHER UNDERSTAND WHERE THE OTHER GUY LIVES.GUY LIVES.

IF YOU DO NOT UNDERSTAND--IF YOU DO NOT UNDERSTAND--TELL HIM/HER THAT YOU DO NOT TELL HIM/HER THAT YOU DO NOT UNDERSTAND. UNDERSTAND.


NOW LET’S NOW LET’S LOOK AT THOSE LOOK AT THOSE

LOG BOOK LOG BOOK ENTRIES AGAINENTRIES AGAIN



PILOT: EVIDENCE OF HYDRAULIC PILOT: EVIDENCE OF HYDRAULIC

FLUID IN LEFT MAIN FLUID IN LEFT MAIN WHEEL WHEEL

WELL.WELL.

MECHANIC: REMOVED EVIDENCE MECHANIC: REMOVED EVIDENCE

WITH A RAG.WITH A RAG.


SUGGESTED SUGGESTED ENTRYENTRY

PILOT: HYDRAULIC ACTUATOR PILOT: HYDRAULIC ACTUATOR APPEARS TO BE LEAKING FLUID APPEARS TO BE LEAKING FLUID IN LEFT WHEEL WHEEL.IN LEFT WHEEL WHEEL.

MECHANIC: TIGHTENED “B” NUT MECHANIC: TIGHTENED “B” NUT ON HYDRAULIC ACTUATOR , ON HYDRAULIC ACTUATOR , LEAK CHECK OK.LEAK CHECK OK.


SAMPLE LOG SAMPLE LOG BOOK BOOK ENTRIESENTRIES PILOT: AUTOPILOT AUTO LAND PILOT: AUTOPILOT AUTO LAND

FUNCTION VERY ROUGH.FUNCTION VERY ROUGH.

MECHANIC: THIS AIRCRAFT’S MECHANIC: THIS AIRCRAFT’S

AUTO PILOT DOES NOTAUTO PILOT DOES NOT

HAVE AUTO LANDHAVE AUTO LAND

FUNCTION.FUNCTION.


SUGGESTED LOGSUGGESTED LOG BOOK BOOK ENTRY:ENTRY:

PILOT: AUTO LAND OF AUTO-PILOT: AUTO LAND OF AUTO-PILOT NOT FUNCTIONING.PILOT NOT FUNCTIONING.

MECHANIC: AUTO-PILOT MECHANIC: AUTO-PILOT INSPECTED AND FOUND OK, INSPECTED AND FOUND OK, AUTO-LAND FUNCTION DOES AUTO-LAND FUNCTION DOES NOT APPLY TO THIS AUTOPILOTNOT APPLY TO THIS AUTOPILOT


SAMPLE LOG BOOKSAMPLE LOG BOOK ENTRY:ENTRY:

PILOT: 18 DEAD BUGS ON PILOT: 18 DEAD BUGS ON


MECHANIC: 18 LIVE BUGS ON MECHANIC: 18 LIVE BUGS ON

ORDER.ORDER.


SUGGESTED LOGSUGGESTED LOG BOOK BOOK ENTRYENTRY

PILOT: WINDSHIELD COVERED PILOT: WINDSHIELD COVERED WITH BUGS, PLEASE CLEAN, WITH BUGS, PLEASE CLEAN, HARD TO SEE.HARD TO SEE.

MECHANIC: CLEANED MECHANIC: CLEANED



QUESTION: QUESTION:

DO YOU THINK THERE DO YOU THINK THERE WAS SOME SNEAKY WAS SOME SNEAKY

GOVERNMENT GOVERNMENT CONSPIRACY BEHIND CONSPIRACY BEHIND THIS PRESENTATION?THIS PRESENTATION?


YES! YOU ARE YES! YOU ARE ABSOLUTELY ABSOLUTELY RIGHT! THERE RIGHT! THERE

WAS!WAS!


WHAT AREWHAT ARE

WE TRYINGWE TRYING

TO SELL TO SELL

TONIGHT?TONIGHT?


GOOD GOOD COMMUNICATIONS COMMUNICATIONS

BETWEEN PILOTS AND BETWEEN PILOTS AND MECHANICS IS A MECHANICS IS A

SHARED SHARED RESPONSIBILITY RESPONSIBILITY

WHICHWHICH MAKES AVIATION MAKES AVIATION

AA WHOLE LOT WHOLE LOT

SAFER.SAFER.


NOW TO SHARE WITH YOU NOW TO SHARE WITH YOU THE CONCEPT OF “SHARED THE CONCEPT OF “SHARED

RESPONSIBILITY” IS:RESPONSIBILITY” IS:

MR.. TONY JANCOMR.. TONY JANCO


SHARED SHARED RESPONSIBILITRESPONSIBILIT

YYWHAT IS IT?WHAT IS IT?


SHARED SHARED RESPONSIBILITYRESPONSIBILITY

IT’S ABOUT RESPONSIBILITY.IT’S ABOUT RESPONSIBILITY. IT’S ABOUT AIRWORTHINESS.IT’S ABOUT AIRWORTHINESS. IT’S ABOUT SAFETY.IT’S ABOUT SAFETY. IT‘S ABOUT PROFESSIONALISM.IT‘S ABOUT PROFESSIONALISM. IT’S MAKES AVIATION WORKIT’S MAKES AVIATION WORK BY BY

HOLDING TO A STANDARD.HOLDING TO A STANDARD.


DEFINITION:DEFINITION:

SHARED RESPONSIBILITY : SHARED RESPONSIBILITY : IS IS THE CONCEPT BY WHICH THE CONCEPT BY WHICH OWNERS, PILOTS, AND OWNERS, PILOTS, AND MECHANICS SHARE IN THE MECHANICS SHARE IN THE RESPONSIBILITY FOR THE RESPONSIBILITY FOR THE AIRWORTHINESS OF AN AIRWORTHINESS OF AN AIRCRAFT.AIRCRAFT.


HEY “WELL HEY “WELL SPRING OF SPRING OF

KNOWLEDGE” KNOWLEDGE” WHO SAYS I WHO SAYS I

HAVE TO SHARE HAVE TO SHARE ANY ANY

RESPONSIBILITYRESPONSIBILITY??


THE UNITED THE UNITED STATESSTATES

GOVERNMENTGOVERNMENT


THE STANDARD THE STANDARD FOR FOR AVIATION AVIATION SAFETY IS:SAFETY IS:

FEDERAL AVIATION FEDERAL AVIATION REGULATIONS (FARS)REGULATIONS (FARS)

FOUND IN TITLE 14 OF FOUND IN TITLE 14 OF THE CODE OF FEDERAL THE CODE OF FEDERAL REGULATIONSREGULATIONS


OWNER/OPERATOROWNER/OPERATOR RESPONSIBILITY RESPONSIBILITY FORFOR AIRWORTHNESS AIRWORTHNESS FAR 91.403 “GENERAL” SAYS: FAR 91.403 “GENERAL” SAYS:

THE OWNER/OPERATOR OF AN A/C THE OWNER/OPERATOR OF AN A/C IS IS PRIMARILY RESPONSIBLE PRIMARILY RESPONSIBLE FOR FOR MAINTAINING THAT AIRCRAFT IN MAINTAINING THAT AIRCRAFT IN AN AIRWORTHY CONDITION, AN AIRWORTHY CONDITION, INCLUDING COMPLIANCE WITH INCLUDING COMPLIANCE WITH PART 39 (AD) PART 39 (AD)


PILOT IN PILOT IN COMMANDCOMMAND RESPONSIBILITYRESPONSIBILITY FAR 91.7 “CIVIL AIRCRAFT FAR 91.7 “CIVIL AIRCRAFT

AIRWORTHINESS” SAYS: NO AIRWORTHINESS” SAYS: NO PERSON MAY OPERATE AN PERSON MAY OPERATE AN UNAIRWORTHYUNAIRWORTHY AIRCRAFT. PILOT AIRCRAFT. PILOT IN COMMAND IS RESPONSIBLE IN COMMAND IS RESPONSIBLE FOR DETERMINING IF AN FOR DETERMINING IF AN AIRCRAFT IS IN A CONDITION FOR AIRCRAFT IS IN A CONDITION FOR SAFE FLIGHT.SAFE FLIGHT.


MECHANIC’S MECHANIC’S RESPONSIBILITYRESPONSIBILITY

FAR 43.13 “PERFORMANCE FAR 43.13 “PERFORMANCE RULES” SET THE STANDARDS A RULES” SET THE STANDARDS A MECHANIC MUST MEET.MECHANIC MUST MEET.

FAR 43.15 “ADDITIONAL FAR 43.15 “ADDITIONAL PERFORMANCE RULES” REQUIRE PERFORMANCE RULES” REQUIRE THAT THE MECHANIC DETERMINE THAT THE MECHANIC DETERMINE IF THE A/C IS AIRWORTHY.IF THE A/C IS AIRWORTHY.


AIRWORTHINESSAIRWORTHINESS INTERIM INTERIM SUMMARYSUMMARY

OWNER/OPERATOR PRIMARILY OWNER/OPERATOR PRIMARILY RESPONSIBLE.RESPONSIBLE.

PILOT-IN- COMMAND IS PILOT-IN- COMMAND IS RESPONSIBLE PRIOR TO AND RESPONSIBLE PRIOR TO AND DURING THE FLIGHT.DURING THE FLIGHT.

MECHANIC IS RESPONSIBLE TO MECHANIC IS RESPONSIBLE TO DETERMINE A/W DURING INSP.DETERMINE A/W DURING INSP.


MECHANIC MECHANIC RESPONSIBILITY RESPONSIBILITY CONT’DCONT’D

REPAIR: A MECHANIC IS REPAIR: A MECHANIC IS RESPONSIBLE FOR THE A/W RESPONSIBLE FOR THE A/W OF THAT REPAIROF THAT REPAIR ONLY ONLY, UNTIL , UNTIL THAT REPAIR IS REMOVED, THAT REPAIR IS REMOVED, ALTERED, DAMAGED, OR RE-ALTERED, DAMAGED, OR RE-INSPECTED. INSPECTED.


MECHANIC MECHANIC RESPONSIBILITY RESPONSIBILITY CONT’DCONT’D

INSPECTION: A MECHANIC IS INSPECTION: A MECHANIC IS RESPONSIBLE FOR THE A/W RESPONSIBLE FOR THE A/W OF AN AIRCRAFT AFTER OF AN AIRCRAFT AFTER COMPLETING AN INSPECTION COMPLETING AN INSPECTION UNTIL THE INK IN THE LOG UNTIL THE INK IN THE LOG BOOK ENTRY DRIES.BOOK ENTRY DRIES.


NOT FAIR!--NOT NOT FAIR!--NOT FAIR!FAIR!

MECHANICS GET OFF SCOT MECHANICS GET OFF SCOT FREE AND WE PAY THEM A FREE AND WE PAY THEM A

TON OF MONEY FOR A TON OF MONEY FOR A SIGNATURE THAT’S NOT SIGNATURE THAT’S NOT WORTH A TINKERS DAM.WORTH A TINKERS DAM.


MECHANIC’S MECHANIC’S RESPONSIBILITY RESPONSIBILITY CONT’DCONT’D

WHILE A MECHANIC CAN NOT BE WHILE A MECHANIC CAN NOT BE HELD RESPONSIBLE FOR THE HELD RESPONSIBLE FOR THE FUTURE, HE IS HELD FUTURE, HE IS HELD RESPONSIBLE FOR THE PAST. HIS RESPONSIBLE FOR THE PAST. HIS SIGNATURE BUY OFF EVERY SIGNATURE BUY OFF EVERY REPAIR, EVERY INSPECTION, REPAIR, EVERY INSPECTION, EVERY ALTERATION, PERFORMED EVERY ALTERATION, PERFORMED SINCE THE DATE ON THE A/W SINCE THE DATE ON THE A/W CERTIFICATE.CERTIFICATE.


SUMMARY:SUMMARY:

COMMUNICATIONSCOMMUNICATIONS PERCEPTIONSPERCEPTIONS SHARED SHARED RESPONSIBILITIESRESPONSIBILITIES


COMMUNICATION WARSCOMMUNICATION WARSGOALS:GOALS:

TO IMPROVE COMMUNICATIONS.TO IMPROVE COMMUNICATIONS. TO EXAMINE THE BARRIERS TO TO EXAMINE THE BARRIERS TO

COMMUNICATION BETWEEN COMMUNICATION BETWEEN PILOTS AND MECHANICS.PILOTS AND MECHANICS.

TO REVIEW THE PILOT AND TO REVIEW THE PILOT AND MECHANICS DUTIES AND MECHANICS DUTIES AND RESPONSIBILITIES UNDER THE FARRESPONSIBILITIES UNDER THE FAR


COMMUNICATION WARS COMMUNICATION WARS OBJECTIVES: OBJECTIVES:

TO CREATE GREATER TO CREATE GREATER UNDERSTANDING BETWEEN UNDERSTANDING BETWEEN PILOTS AND MECHANICS.PILOTS AND MECHANICS.

TO IMPROVE SAFETY THROUGH TO IMPROVE SAFETY THROUGH BETTER COMMUNICATIONS.BETTER COMMUNICATIONS.

TO HAVE A LITTLE FUN DURING TO HAVE A LITTLE FUN DURING THE LEARNING PROCESS.THE LEARNING PROCESS.


THE ENDTHE END DRIVE AND FLY SAFEDRIVE AND FLY SAFE

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FAA-AFS5/23/20151 Downloaded from COMMUNICATION WARS COMMUNICATION WARS A REVIEW OF COMMUNICATION BARRIERS BETWEEN PILOTS AND MECHANICS