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AAA global hardware scalability e-commerce MMS JavaScript video managed hosting capacity acceleration optimization encryption replication access IMS gateway SNMP firewall WAN consolidation LTE iRules storage tiering rate shaping agility switch intelligence intrusion detection unified access reverse SaaS stream code download offloading open source traffic virtualization-ready anti-phishing syslog technology anti-virus NGIN VPN DNS email application delivery computing disaster recovery provisioning CPU HTTP redirect XHTML protocol HTML VoIP wiki dynamic infrastructure DMZ iControl enterprise HTTPS policy plug-in SSL software decryption data center denial of service source persistence security application security web 4G services cloud computing proxy architecture server persistence SNAT development compression asymmetric remote access symmetric automated tiering best practices performance IPTV availability pool backup web 2.0 bandwidth infrastructure redirect blog business continuity caching content XSS convergence HSS cookie SIP adaptability apps CSS browser IPsec database 3G
F5 Solutionsfor scalable value added mobile services
F5 solutions help mobile network operators create the robust and scalable architecture that is essential for delivering exciting new services to millions of subscribers.
Ten out of the top ten fixed and mobile network operators use F5 products.
Find out why.
3
OverviewOver the course of just a few short years, the business landscape for mobile network operators has changed almost beyond recognition. In the not so distant past, systems were geared purely for the transmission of voice packets. Today, mobile network operators need to deliver email, Internet browsing, video, multimedia games, images and a vast array of web-based applications.
Growth in the popularity of hand held communications devices,
such as the iPhone, are fuelling a surge in mobile subscriber
numbers and unprecedented growth in demand for exciting
new web-based services. Around the world, mobile network
operators of all sizes are coming to terms with the need to
create an entirely different business model – and the mobile
infrastructure to support it.
Challenges exist in two key areas. Firstly, mobile network
operators need to upgrade their core infrastructure to enable
them to support both increased subscriber numbers and the
explosion in new services. Essentially this means planning and
implementing a migration to IP Multimedia Subsystem
(IMS), the industry’s new architectural framework for delivering
Internet Protocol (IP) multimedia services over mobile networks.
Secondly, mobile network operators have to respond to the
demand for media rich content and exploit the emerging
business opportunities associated with it.
The current economic climate is adding to the pressure for
carriers. The increasing demand for bandwidth comes right
at a time when intense price competition is driving down
average revenue per user (ARPU). Mobile network operators
must act quickly to address bandwidth shortfalls and customer
complaints. However, they also need to make prudent
purchasing decisions that protect their existing infrastructure
investment, contribute to sustainable cost savings and enable the
delivery of profitable new services.
F5 helps mobile network operators to build robust IMS
infrastructures by:
• Maximising the use of existing bandwidth to support greater
numbers of smartphones and data plans
• Minimising expenditure on additional servers and other
network equipment
• Managing large traffic volumes securely across multiple
data centres
• Scaling up and improving the reliability of Authentication,
Authorisation and Accounting (AAA) servers
• Controlling traffic according to business demands, service type
and customer requirements
F5 solutions support the delivery of media rich content by:
• Streaming video, high-definition video and applications over
less bandwidth
• Scaling up instant messaging servers and MMS/SMS solutions
to meet increased demand for real-time communication
• Ensuring high quality of service for subscribers
• Identifying the location of subscribers, so that carriers can offer
location-based services
• Increasing revenue opportunities by delivering new services to
specific groups of subscribers
4
IP Multimedia Subsystem (IMS)IMS has become the de facto infrastructure for 3G and 4G networks. Inherently open, it provides a common platform for merging cellular voice networks and the Internet. It is based on industry standards and provides a flexible platform for the delivery of next generation services.
Most mobile network operators are already developing their IMS infrastructures, but alongside advantages, they are also encountering a number of critical challenges…
5
Providing access for hundreds of millions of subscribersMany telecommunications providers are already concerned
about how to meet the needs of their existing customers, given
the constraints in their bandwidth capacity. Yet the number of
subscribers worldwide is continuing to grow exponentially.
It’s a case of too much demand and constrained supply.
To increase bandwidth, mobile network operators are continuing
to add more servers and more data centres, but costs are
escalating. And, of course, the demands on bandwidth are only
going to increase, as both existing and new subscribers start to
make use of more and more converged services.
Mobile network operators need to find creative ways to optimise
their existing bandwidth and develop their IMS to provide
network access for growing numbers of subscribers, with
growing requirements.
F5 helps to address this issue by maximising the available
capacity in existing servers across the entire business – in added
value services data centres, in user access data centres and in
interconnecting data centres. Our BIG-IP® solutions improve
bandwidth optimisation and efficiently handle the management
of massive numbers of concurrent TCP/IP sessions. By deploying
F5 products, mobile network operators can defer the purchase of
further servers and networking equipment and instead maximise
the value that they gain from their existing equipment.
F5 solutions work at all three core levels of the IMS architecture:
the access level, the standards level and the application level.
WEB / WAP, EMAIL, CALENDAR, PIM,
ONLINE TRANSACTION,CONTENT SERVICES,
GAMING
VOICEMAILMMSSMS EMSETC.
VIDEO ON DEMANDPAY PER VIEW
WIRELESS BCMCIP TV
VOIP, IM, PTTVIDEO CONFERENCE
PRESENCELOCATION
VPN, 800,CONFERENCING& PORTABILITY
IMS SERVICES
APPLICATION CLIENTS
MIGRATION INTEGRATION
WEB / WAPSERVICES
MESSAGINGSERVICES
STREAMINGSERVICES
BSS
OSS
IMS COREINTERFACES
- SIP- DIAMETER- TCAP- MAP- CAP- INAP- RTP
IMSSERVICES
INSERVICES
HTTPSMTPMIMEIMAP
MM1SMSWAP
RTP / RTSPIGMP
DIAMETERSIP
CAPINAPTCAP
CORE INFRASTRUCTURE AND IP NETWORKS
F5 solutions support the creation of a robust and scalable IMS across all three core levels of the architecture: the access level, the standards level and the application level
6
Ensuring the reliability of Authentication, Authorisation and Accounting (AAA) infrastructureWhen the number of subscribers increases to the volume
handled by many network operators today, core systems are
placed under considerable strain. The servers in Authentication,
Authorisation and Accounting (AAA) infrastructures, in
particular, can quickly become overloaded and can struggle to
authenticate all user traffic as quickly as necessary.
Many mobile network operators have to repeatedly replace or
increase their AAA servers with larger ones, or segment their
network to handle the higher volumes of traffic. But these are
expensive solutions to a common – and recurring – problem.
F5’s BIG-IP solution enables carriers to optimise the traffic
throughput in their AAA infrastructure to achieve higher
availability. It is not uncommon for operators to have 500 servers
being used 20% of the time. BIG-IP balances traffic effectively
across all available servers and ensures maximum utilisation. As
a result, mobile network operators avoid the cost of additional
servers and, at the same time, prevent an increase in associated
power and cooling costs.
Where scaling issues exist for AAA, F5 provides protocol-specific
scaling profiles such as Diameter, Radius and LDAP. BIG-IP
also allows network operators to take advantage of layer 7
traffic management.
Given the criticality of the AAA infrastructure, carriers cannot
afford downtime. Yet, for many organisations, AAA represents
a potential single point of failure. The latest version of BIG-IP
offers carrier-class availability with a new, Fast Failover capability
that reduces failover times to fractions of a second.
F5’s VIPRION® chassis is engineered to handle massive volumes
of revenue-generating traffic and is ideal for supporting AAA
infrastructures. It carries PB 200 blades, and more capacity can
be added on demand to provide the throughput needed for
today and the future. Mobile network operators can add servers
to their AAA infrastructure as required, without disruption to
user authentication or loss of revenue from interrupted billing.
7
F5’s VIPRION is a single-box solution for increasing the scale and performance of AAA infrastructures
8
F5’s TMOS® architecture allows subscribers to use multiple services on multiple different networks, via a single access point
WHERE THE GTM FITS IN THE TOPOLOGY
GTM
GPRS INFRASTRUCTURE
CORPORATE 1
BORDERGATEWAY (BG)
BTSNODE B
SMSC HLR/AUCEIR
SERVING GPRSSUPPORT NODE
(SGSN 2G OR 3G)
BILLING SYSTEM
CHARGINGGATEWAY (CG)
BSCRNC
LAWFUL INTERCEPTIONGATEWAY (LIG)
GATEWAY GPRSSUPPORT NODE (GGSN)
FIREWALL FIREWALL
ROUTER
SERVER
LOCAL AREANETWORK
CORPORATE 2SERVER
LOCAL AREANETWORK
ROUTER
FIREWALL
GPRS BACKBONENETWORK(IP BASED)
SS7NETWORK
INTER-PLMNNETWORK
DATA NETWORK(INTERNET)
DATA NETWORK(INTERNET)
Providing appropriate services for different groups of subscribersSoon there will be an almost infinite choice of services available,
but not all customers will want to (or indeed should) have access
to all of them. A key challenge for telecommunications providers,
therefore, is how to dynamically route traffic according to
specific subscriber profiles. Mobile network operators need to be
able to route traffic through the network, giving each individual
subscriber access to precisely the services that he or she has paid
for or is authorised to access.
This is a particularly important issue, given that growing numbers
of children now use mobile communications devices. In many
countries, it is becoming a legal requirement for mobile network
operators to be able to identify minors and restrict their access to
inappropriate services.
F5 offers the only policy-based traffic steering solution that
provides dynamic services for routing subscriber traffic according
to that subscriber’s profile. This capability – and others like it
– is enabled by F5’s iRules event-driven scripting language and
iControl, an open Application Programming Interface (API). Lying
at the heart of all of F5’s solutions, iRules and iControl enable
network managers to specify precisely how mobile traffic is
intercepted, inspected, directed and transformed.
F5’ BIG-IP solutions provide subscriber analytics to help network
operators carry out customer profiling. They can also return
information about each individual subscriber’s traffic, if required.
As a result, operators can use F5 to identify any subscribers who
may not be on the best tariff and offer them a more appropriate
contract to deliver better customer service. Operators can also
identify customers’ preferred services and offer them other
similar services to increase revenue opportunities.
All of F5’s products share an operating system, called TMOS,
which enables intelligent network control. Using TMOS, F5 has
designed an architecture that allows mobile network operators
to give subscribers access to multiple services on multiple
different networks, via a single access point. The F5 devices use
deep packet inspection techniques and dynamically route traffic,
according to the profiles set, through the different networks.
Mobile network operators will have different data centres
around the world and will not necessarily offer all of the same
services from each data centre. F5’s BIG-IP Global Traffic
Manager® (GTM) solution can be used to identify where each
individual subscriber is calling from, what services he or she has
signed up for and which is the best data centre to route the
traffic to. This will not just be the closest data centre; rather it
will be the closest data centre that offers the required services
and is not over-subscribed at this particular point in time.
9
10
Media rich content deliveryThe possibilities are almost endless. 3G, 4G and the networks of the future make it possible for carriers to deliver rich, high quality video and images to a wide variety of portable consumer devices. Mobile phone users are quickly developing an appetite for applications, games and films that they can access from anywhere, at any time.
For the mobile network operators that can deliver these exciting
new applications and media rich services, there is money to be
made. But it’s not just about coming up with a cool new idea. It’s
about being able to deliver a consistently high quality experience
for users, while protecting profit margins. And that presents
further challenges….
VOD IN MEDIA SYSTEMS
CONTROL
MULTICAST C.D.
LSC ROUTER 1
TRANSPORT NETWORK
LSC ROUTER 2
PROBE 2 PVR RECORDINGSTREAMINGPROBE 1
RTSP CONTROL
TV-PROBE MM-PROBE
VoDS (PVR)VoDS n
VIDEO SERVERS HUB
VoDS 1
LCDS 1 y 2 LCDS 1 y 2 SAL
MANAGEMENT
LOCAL SERVICE CENTER
MANAGEMENT VPN
O & M AND CORPORATE
NETWORKS
CENTRAL SERVICES CENTER ACCESS NETWORK
MULTICAST C.D. VPN MULTICAST VPNCONTROL VPN
MULTICASTTRANSPORTNETWORK
TV HEAD-END
UNICAST VPNAUDIENCES VPN
Content delivery challenges and F5 solutions:
Delivering richer content, without escalating costsIt’s not simply about giving all subscribers the best bandwidth that
is available, because that will be prohibitively expensive. Instead,
mobile network operators have to be able to offer subscribers
precisely the amount of bandwidth that they need, for the
services they use, when they want to use them and at a price
point they are prepared to pay.
F5’s BIG-IP provides information to the carrier about how much
bandwidth is being used – even down to individual subscriber
level. This information then enables the organisation to provision
the network appropriately, and allocate the right amount of
bandwidth to those subscribers who need it, minute by minute.
Through the use of F5-enabled policy-based traffic steering, a
subscriber’s video traffic would be routed to the appropriate
server for that subscriber’s level of service. However, that
subscriber’s web request might be routed to an appropriate
acceleration device to reduce server delay. F5 therefore
intelligently manages subscriber traffic across circuits to deliver
richer content and a better customer experience.
Whatever the challenges of delivering richer content,
F5’s TMOS operating system and the iRules programming
interface provide simple solutions. Together, they provide the
ability for mobile network operators to build solutions that
are functionally effective and operationally efficient – yet
also administratively very simple. When the market moves,
organisations can react quickly, make decisions about how
to direct traffic, launch new 4G offerings and solve problems
more easily. With the greater operational insight and flexibility
afforded by F5 solutions, carriers can grow quickly, wisely and
economically.
11
12
With its automatic failover and intelligent traffic management capabilities, F5 solutions ensure a high quality experience for subscribers
Ensuring consistently high quality of service for video streamingQuality of service (QoS) – or, as it is increasingly being termed,
Quality of Experience (QoE) – will be the new battle ground for
mobile network operators. While price will remain an important
means of attracting new customers, these subscribers will quickly
change their network and service provider if their experience
doesn’t live up to their expectations.
Some mobile network providers have been offering limited
streaming services for quite some time. However, with the
increasing popularity of devices such as the iPhone and
Blackberry, subscribers are no longer just content with streaming
YouTube clips and short ‘how to’ tutorials. They want to
follow live sports coverage and even watch the latest movie
blockbusters on their phones. What is more, if they cannot
see the latest World Cup football match, in clear quality, as it
happens, they will be quick to complain.
Mobile network operators therefore have to be able to deliver
enough bandwidth to meet subscribers’ expectations and needs.
This means differentiating between those subscribers who are
streaming video and those who are making a voice call, using
email or sending an image via SMS.
F5’s BIG-IP products help mobile network operators to serve
images and sound properly because they understand the type of
client that each customer is using and serve the most appropriate
format of content for the client.
F5 solutions can also help mobile network operators cope with
peak time usage and spikes in demand, such as during sports
finals and following unexpected world events. After all, a service
that works perfectly for five thousand concurrent customers
could easily fail for 50 thousand. BIG-IP helps network operators
to grow efficiently their service capabilities at short notice and
furnish users with the same quality of service, regardless of
whether there is low or high demand.
In the event of an unexpected fault in a service or failure at
a data centre, BIG-IP solutions automatically detect outages
and instantly reconnect users to another service source that
can guarantee the supply of the image, video or other service,
whether that is from a server in the same data centre or indeed
another data centre. In this way, F5 helps to guarantee the
continuation of service and contributes to high levels of
customer satisfaction.
HSS
‘IMS DATA’
HLR/AuC (’C5/P5’) SLF
APPLICATIONS
SIP ASOSA ASCAMEL SE
3GPP R7/TISPAN R1
3GPP R6
3GPP R5
AS
SIP AS IM SSF OSA SCS
SERVICE/APPLICATIONS LAYER
TRANSPORT LAYER
BGCF
SGW
IPv4 PDN(IPv4 Network)
WLAN WAGUE
KEYIMS SESSION SIGNALLING
IMS USER PLANE DATA
IMS LAYER
CSCF
CS NETWORKS(PSTN, CS PLMN)
IMS-MGW
MGCFS-CSCF I-CSCF P-CSCF
NASS SPDF/A-RACF
PDF IMS GW
ALG
TrGW
MRF
MRFC
MRFPWLAN PDG
IPv6 PDN(IPv6 Network)BB
(IP v4/IPv6)BGPEFRAN SGSN GCSNUE
UE DSLAM BAS
MOBILE SERVICES INFRASTRUCTURE
13
14
AN EXAMPLE OF HOW ARX SOLUTIONS CAN SIMPLIFY ACCESS TO DATA WITH FILE VIRTUALISATION
UNIFIED STORAGE POOL
NetApp | HP | EMC2 | IBM | SUN | DELL | Windows | Linux
APPLICATIONS AND USERS
INTELLIGENT FILE VIRTUALISATION
ARX
After ARX—File storage environment with intelligent file virtualisation
Before ARX—Current file storage environment
NAS AND FILE SERVERS
STATICMAPPINGS/
MOUNTPOINTS
NetApp | HP | EMC2 | IBM | SUN | DELL | Windows | Linux
APPLICATIONS AND USERS
IP NETWORK
Responding to growing demand for real-time messagingMost large mobile network operators offer a proprietary instant
messaging platform that enables its subscribers to engage
in real-time communications using their hand-held devices.
However, these platforms are starting to show signs of strain.
All around the world, consumers are upgrading their mobile
handsets and gaining access to instant messaging capabilities for
the first time. Carriers are therefore attracting growing numbers
of instant messaging users – and it’s not just one or two new
users a month; it’s thousands.
As a result of this steady increase in demand for instant
messaging, many carriers are having to review their existing
systems and formulate strategies to substantially upgrade them
or even completely replace them with more robust and scalable
systems that can handle hundreds of thousands of concurrent
users. But such a drastic course of action may not be necessary.
The use of F5’s BIG-IP solutions can help to off load some of the
burden from instant messaging servers, enabling them to handle
more users more efficiently.
In many countries, mobile network operators have a legal
requirement to store all instant messages for a fixed period
of time. Other organisations offer message archives as a user
feature. As user numbers grow, and the frequency of usage
increases, carriers will need to expand their storage capacity.
F5 file virtualisation solution ARX® simplifies data management
further by providing automated, policy-based management
across heterogeneous storage environments. The end result is
reduced storage expenditures and management overhead, and
accelerated business workflows.
15
The use of F5’s BIG-IP solutions can help to offload some of the burden from instant messaging servers, enabling them to handle more users more efficiently
16
F5 solutions can control traffic according to business demands, service type and customer requirements
An intelligent architectureBy placing F5 solutions at the very heart of their mobile delivery
network architecture, carriers will realise benefits right across
their business. They will improve bandwidth utilisation to
deliver a better service to existing subscribers and facilitate
the delivery of innovative media rich services to attract to new
subscribers. At the same time, they will improve return on their
existing investment in infrastructure, which allows cost efficient
business growth.
As explained in the previous pages and illustrated in the
architecture diagram below, our solutions:
• Scale AAA systems and facilitate custom handling of messages
• Provide intelligent load balancing with built-in profiles to
address requirements in RADUIS, LDAP and DIAMETER
• Steer traffic according to subscriber policy information supplied
by AAA systems or third party policy decision systems
• Improve bandwidth utilisation
• Perform subscriber traffic analyses
• Offer advanced network connection management capabilities
that solve many system routing and incompatibility challenges.
17
VIPRION
VIPRION
3G
WiMax
4G
LTE
OPERATOR OSS/BSS SERVICES
REDUNDANT F5 LTMFOR HA, SCALABILITY,DPI ENGINE & POLICYENFORCEMENT POINT
LOGGING SERVERSMOBILE INTERNETSERVICES PLATFORM
DPI
EN
GIN
E
GGSN
AAA SERVICES:RADIUS, DIAMETER, LDAP
INTERNET SITESCONTENT
KEYPOLICY COMMUNICATION
OPTIMIZED TRAFFIC
AAA SERVICES
NON-OPTIMIZED TRAFFIC
MANAGEMENT TRAFFIC
HIGH-SPEED LOGGING
ARCHITECTURE
SummaryF5 solutions:
• Scale effortlessly to handle millions of subscribers
• Contribute to a lower total cost of IT ownership
• Maximise the available bandwidth in existing systems
• Enable subscriber profiling and the delivery of new revenue-generating services
• Ensure high quality customer experience
• Can scale capacity and perform ahead of customer demand
• Provide intelligent traffic steering
• Help to cope with data traffic explosion
• Improve organisations profitability
• Are easy to deploy
About F5:
F5 Networks is the global leader in Application Delivery
Networking (ADN), focused on ensuring the secure, reliable, and
fast delivery of applications. F5’s flexible architectural framework
enables community-driven innovation that helps organizations
enhance IT agility and dynamically deliver services that generate
true business value. F5’s vision of unified application and data
delivery offers customers an unprecedented level of choice in
how they deploy ADN solutions. It redefines the management of
application, server, storage, and network resources, streamlining
application delivery and reducing costs. Global enterprise
organizations, service and cloud providers, and Web 2.0 content
providers trust F5 to keep their business moving forward.
International HQRegional HQ / support centreProduct developmentF5 regional office
GLOBAL OPERATIONS
Seatle
Americas
EMEA
Japan
APAC
18
Find out more at: www.f5.com/solutions/industry/telecom/
AAA global hardware scalability e-commerce MMS JavaScript video managed hosting capacity acceleration optimization encryption replication access IMS gateway SNMP firewall WAN consolidation LTE iRules storage tiering rate shaping agility switch intelligence intrusion detection unified access reverse SaaS stream code download offloading open source traffic virtualization-ready anti-phishing syslog technology anti-virus NGIN VPN DNS email application delivery computing disaster recovery provisioning CPU HTTP redirect XHTML protocol HTML VoIP wiki dynamic infrastructure DMZ iControl enterprise HTTPS policy plug-in SSL software decryption data center denial of service source persistence security application security web 4G services cloud computing proxy architecture server persistence SNAT development compression asymmetric remote access symmetric automated tiering best practices performance IPTV availability pool backup web 2.0 bandwidth infrastructure redirect blog business continuity caching content XSS convergence HSS cookie SIP adaptability apps CSS browser IPsec database 3G
© 2010 F5 Networks, Inc. All rights reserved. F5, F5 Networks, the F5 logo, ARX, BIG-IP, GTM, iControl, iRules, TMOS and VIPRION are trademarks or registered trademarks of F5 Networks, Inc. in the U.S. and in certain other countries.
F5 Networks, Inc.Corporate [email protected]
F5 Networks, Inc. 401 Elliott Avenue West, Seattle, WA 98119 888-882-4447 www.f5.com
F5 Networks Ltd.Europe/Middle-East/[email protected]
F5 NetworksJapan [email protected]