EY Attractiveness Survey 2014

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    EY’s Attractiveness Survey

    Portugal 2014

    On the move

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    EY’s attractiveness surveys

    EY’s attractiveness surveys are widely recognizedby our clients, the media and major public stakeholdersas a key source of insight on foreign direct investment(FDI). Examining the attractiveness of a particularregion or country as an investment destination,

    the surveys are designed to help businesses to makeinvestment decisions and governments to removebarriers to future growth. A two-step methodologyanalyzes both the reality and perception of FDIin the respective country or region. Findings are basedon the views of representative panels of internationaland local opinion leaders and decision-makers.

    For more information, please visit:www.ey.com/attractiveness.

      A

      t  t  r

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    We would like to extend our gratitude to …

    António Pires de Lima, Minister of Economy; António

    de Melo Pires, CEO, VW Autoeuropa; Carlos Melo Ribeiro,

    CEO, Siemens Portugal; José Manuel Fernandes, founder

    and Chairman, Frezite; Ana Abrunhosa, President, CCDR-

    Centro; António Portela, CEO, Bial; António de Sousa,

    co-founder, ECS Capital.

    The views of the third parties set out in this publication

    are not necessarily the views of the global EY organization

    or its member rms. Moreover, they should be seen in thecontext of the time they were made.

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    EY’s attractiveness survey — Portugal 2014

    Contents

    Foreword02

    Executive summary04

    Viewpoint06

    Portugal fact sheet10

    International benchmark12

    What it means for investors

    16

    Measuring “real” attractivenessFDI projects in Portugal registered by EY’s European InvestmentMonitor database

    20

    Perceived attractivenessResults of a survey of 200 decision-makers on their viewsof Portugal’s current and future FDI attractiveness

    26

    Condence is back …34

    No room for complacency40

    The impact on public policy44

    How EY can help48

    The big picture

    Real attractiveness

    Perceived attractiveness

    The road ahead

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    2 EY’s attractiveness survey Portugal 2014  On the move

    Foreword

    João Alves

    Country ManagingPartner

     [email protected]

    The past

    In its nine centuries of history, Portugal has seen both highs and lows in its richeconomic past. Beginning with the glory days of leading the Age of Discovery,and thereby paving the way for economic globalization 500 years ago, the countrywas challenged, toward the end of the last century, with a late comeback to theinternational markets.

    Currently, there are over 250 million Portuguese speakers, spread over ve

    continents. This is as much a lingering reminder of Portugal’s former statusas a global power as is it of our unique cultural and powerful economic bondwith several growing economies.

    However, faced with political and economic isolation, currency devaluation was usedas the key competitiveness driver for a substantial part of the 20th century. As aresult, by the time Portugal entered the European Union (EU) in 1986, the country,lacking in infrastructure, had a scarce supply of qualied human resources, a limited

    pool of capital and insufcient entrepreneurs with the expertise required

    to successfully engage in international business.

    Private and public investment, partially EU funded, rapidly changed this landscape,and the country met the requirements to became one of the founding membersof the European single currency in 2002. The sudden access to plentiful fundingat historically low cost resulted in high levels of spending by families, companiesand the Government, with excessive focus on the internal market, at the expenseof international competitiveness.

    When the crisis hit toward the end of the rst decade of this century, an already

    anemic GDP began to plunge as a result of reduced internal and external demand.Chronic budget and trade decits had already generated a massive external debt,

    only made worse by the international nancial and economic crisis.

    Doubts over the euro’s resilience followed and the markets demanded a risk-adjustedinterest rate, effectively making borrowing no longer an option. The requestfor external nancial support, in 2011, was inevitable.

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    3EY’s attractiveness survey Portugal 2014  On the move

    “The results of our survey are veryclear in showing the overwhelmingcondence of investors in thecountry’s future attractiveness.”

    The present

    The economic impact of the crisis resulted in wide-spreadwage stagnation and historically high unemployment levels.The emigration of young talent, at a moment whenthe country was aligned with the OECD average foruniversity education completion expectations, ensued.

    Nevertheless, the crisis has resulted in public policies thatpromote competitiveness and support businesses. Reformsin competition law, the labor market and the tax system havebeen put in place and are effectively empowering theprivate sector to respond to external demand and drivethe economic recovery.

    Portugal is currently in the enviable position of having world-class infrastructure in place, a highly qualied young work

    force, a safe environment and high standards of investmentprotection. All of these allow investors to obtain high levelsof productivity while beneting from competitive costs that,

    as a result of a relatively high level of unemployment and lowination expectations, are not likely to increase signicantly

    in the medium term.

    Investing in a new location is always a challenging decision.However, the rst movers tend to be best positioned

    to reap most of the benets. It is important to listen

    to those who have already invested in the country and,especially, to monitor how often and why they chooseto reinvest. Portugal’s positive export performance, amidthe lackluster growth of its neighboring European markets,

    conrms its competitiveness as a base from which tomanufacture and export to emerging countries. It alsodemonstrates the capacity of its SMEs and entrepreneursto reinvent themselves as international players.

    The future

    The results of our survey are very clear in showingthe overwhelming condence of investors in the country’sfuture attractiveness. These results are especially relevant,as the outlook is considered to be particularly promisingby companies already present in this market.

    Small and open economies tend to have their futureinuenced by the performance of their geographic

    and economical partners. The signs of rm, albeit slow,

    recovery in the EU ought to have a direct positive impacton the Portuguese economy’s performance. This isreinforced by the ongoing effort to diversify internationaltrade partners, which has already resulted in manycompanies opening up in new markets and in increasedexport ows to South America, Africa and Asia.

    Having been forced to internationalize without adequatecapital structures, local SMEs present interesting

    opportunities for partnerships, alliances or acquisitions,with investors standing to gain immediate accessto emerging markets very familiar to Portugueseentrepreneurs, rms and management teams with

    the skillset required to drive growth in these regions.

    Clearly, the country still faces challenges that will requirea continued commitment to reform for years to come.However, most of the internal challenges, such as highunemployment and reduced pressure on prices, can translateinto opportunities for international investors.

    I trust that this publication will demonstrate why we believethat this is the right time to view Portugal as an interestingand promising investment location.

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    4 EY’s attractiveness survey Portugal 2014  On the move

    Executivesummary

    1

    3 4

    2Attractiveness perceptionis at an all-time high

    Less investments in 2013EU leads, but non-EU investorsare also active

    Investment intentionsare increasing

    Out of the 200 companies surveyed, 67% think thatPortugal’s attractiveness for FDI will increase in the next

    three years (for Europe as a whole, the comparableresult is 58%).

    Condence levels are at their highest since 2005, with

    companies already present in the country reportinga better perception than last year (79% vs. 60% thinkthe country’s attractiveness will increase).

    Attractiveness will increase over the next three years:

    Number of new FDI projects:

    Country of origin of FDI projects:

    Plans to expand operations next year:

    EY’s European Investment Monitor (EIM) database identied

    38 new FDI projects in Portugal, 8 less than in 2012. With1% of the number of new FDI project identied in Europe,

    Portugal’s market share is still below the 1.1% observedbefore the crisis (2004 to 2008).

    With perceived attractiveness at a record high, continuedpromotion efforts are required to convert intentionsinto investments.

    Germany, Spain and France represent 50% of the totalnumber of projects recorded by EY’s EIM.

    France and Spain were the top investors, with 7 projectseach, but French investors created the largest numberof jobs, with 487.

    Investors’ condence is also visible in investment intentions,

    with 27% of the companies surveyed planning

    to expand their operations or to make greeneld investmentsin Portugal in the next year. The percentage of companiesthat are not present in the country and that have plans toinvest in the short term has doubled to 14%, from 7% in 2013.

    Resilience is also high, with 85% of decision-makers statingthey do not want to relocate operations from Portugaland 9 out 10 projecting to stay in the country duringthe next 10 years.

    67% 27%58% 22%2014 20142013 2013

    50

    40

    30

    20

    2008 2009 2010 2011 2012 2013

    Germany 7 380

    Country of origin Number of projects Jobs created

    Spain 7 161

    France 5 487

    USA 3 302

    United Kingdom 3 156

    Brazil 3 250

    Other 10 277

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    5EY’s attractiveness survey Portugal 2014  On the move

    5

    7 8

    6Lisbon and the north leadattractiveness perception

    Tourism and R&D will lead growthTaxation is key to sustainattractiveness

    Access to informationcan be improved

    The Lisbon area is the most attractive region for 38% of thesample. Northern Portugal is the preferred choice for 31%

    of investors, a value that increases to 43% when onlythe subset of Spanish companies is considered. CentralPortugal nearly doubles its visibility as a region attractiveto investment, with 9% (5% in 2013). Algarve (5%), Alentejo(2%) and the autonomous regions of Madeira and Azoresare less visible for investors.

    Access to information on regional attractiveness:

    Key sectors and business functions: Improving attractiveness:

    The panel identies tourism as a key driver for growth

    in the coming years, recognizing the country’s location,climate, international access, safety record and heritage

    as competitive advantages.

    The panel highlights R&D, manufacturing and logistics asthe business functions that are most likely to attract foreigninvestment. An increasing number of investors acknowledgethe R&D infrastructure and competences, signalingcondence in Portugal’s ability to differentiate and add value

    through innovation.

    According to 46% of investors, Portugal should concentrateits efforts on reducing taxation in order to remain globallyattractive (33% in 2013).

    In order to become a leader in innovation, 42% of thecompanies surveyed, especially the smallest ones (51%),believe the country should reduce bureaucracy.

    Decision-makers link competitiveness improvementswith reforms that result in a reduction of debt andin the stabilization of the economic environment.

    A little over half of the panel (52%) considers informationon regional attractiveness to be available, and two-thirds

    of these companies conrm access to multiple sourcesof information. However, 35% of investors still nd it difcult

    to access information on regional attractiveness. This gure

    rises to 43% in the subset of companies not presentin Portugal.

    Since 40% of the panel do not receive any informationon Portugal’s FDI attractiveness, additional effort could berequired from national and regional entities to promoteattractiveness factors and investment opportunities.

    Information is available

    Business sector that will drive growth

    in Portugal: tourism

    Where to concentrate efforts to remain

    attractive for FDI: reduce taxation

    52%

    45% 46%

    35%

    45% 42%

    Access to information is difcult

    Business functions that will attract

    more investment: R&D

    Reforms required to become an

    innovation leader: reduce bureaucracy

    North31%

    9%

    2%

    5%

     

    Center

    Alentejo 

    Algarve

    Azores1%

    1%

    38%

    Madeira

    Lisbon

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    6 EY’s attractiveness survey Portugal 2014  On the move

    Viewpoint

    Competitivenessas a driver forattracting investment

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    8 EY’s attractiveness survey Portugal 2014  On the move

    Investing in Portugal:

    the reporting framework

    Ricardo PinheiroEY Portugal Assurance Leader

    [email protected]

    “The Directive, which also requires therotation of audit rms, is a clear steptoward better governance and moretransparent reporting across Europe,and will likely pave the way for a mandatoryapplication of CMVM’s recommendations.”

    An investor needs to be familiar with nancial reporting rules

    to ensure compliance and also to interpret reports producedby business partners. Investing in a foreign country causesadditional investor anxiety: how different is the regulatoryenvironment to the investor’s home country? Are thereissues of practical application of regulations? To what extentare current rules likely to be subject to change?

    The nancial reporting framework in Portugal, which follows

    the standards applied in most EU Member States, wasrefreshed in recent years with the move to the Sistema deNormalização Contabilística (SNC). The good newsis that the resulting rules are largely in line with IFRS,although differences remain relating to recent IFRS ruleson valuation of nancial instruments. While there are

    presently few differences, it should be remembered that theSNC was passed into law as a complete set of rules, makingits evolution difcult. It is probable that the gap with IFRS

    will slowly grow as further standards are developed.

    Although accounting standards are aligned with internationalpractice, there are a couple of practical reporting issuesthat foreign investors should be aware of. The Portuguesebusiness community has developed a certain toleranceof qualied auditor’s opinions (both disagreements and

    scope limitations) and also a tacit acceptance of delays inpreparing statutory accounts among small and medium-sized non-listed companies. Qualied opinions and delays

    are often an indicator of poor internal controls and nancial

    condition, but whatever their cause, they provide an investorwith useful insight and should not be ignored.

    Corporate governance among listed companies in Portugal isbased on the “comply or explain” model, and the exceptionsexplained by listed companies are regularly monitoredby the market regulator (CMVM). Although the extentof compliance is high, there may be some questions aroundthe underlying substance of compliance. In particular, theextent of challenge of board chairmen by non-executives andthe effectiveness of audit committees could be improved.Increased vigilance by the market and nancial sector

    regulators is putting pressure on companiesto improve governance, which is essential in a marketwhere the majority of equity is held by foreign investors.

    CMVM has already issued recommendations cappingnon-audit services at 30% of the audit fee and providingfor the rotation of auditors at least every eight or nineyears, depending on whether each individual mandateis for three or four years. Maybe because these are onlyrecommendations or maybe because they were onlyintroduced relatively recently, but the extent of visible

    change remains modest. This is likely to change with theimplementation of a recent EU Directive that denes

    additional services that an auditor may not provide to listedcompanies, including most tax services, and that xes a

    cap on non-audit fees at 70 % of audit fees. The Directive,which also requires the rotation of audit rms, is a clear step

    toward better governance and more transparent reportingacross Europe, and will likely pave the way for a mandatoryapplication of CMVM’s recommendations.

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    9EY’s attractiveness survey Portugal 2014  On the move

    My vision for the

    competitiveness of

    manufacturing in Portugal

    “ Investment in education, training and thesubsequent promotion and marketingof our current and future professionalsas a ‘product’ of excellence is a keyelement for a successful visionof the sector.”

    António de Melo PiresCEO, VW Autoeuropa

    The ATEC − Training Academy, whose promoters are

    Volkswagen Autoeuropa, Siemens, Bosch and thePortuguese−German Chamber of Commerce and

    Industry, originated because of the need to bridge a gapin the professional training system, by using a dual systemcombining academic and practical training.

    ATEC was created to train a skilled and certied workforce

    for the industrial sector. In ATEC’s 10 years of activity, there

    is one indicator that stands out and validates all the work:the employability of graduates stands at 80%. Ît should benoted that these young people are mostly employed bydomestic industry and not only by the companies promotingATEC. However, the merit of the ATEC goes beyond trainingprofessionals, as it also promotes the social integration ofstudents unsuited to the traditional school environment,helping them to become responsible and committed citizens.

    The negative external forces that affect our industry are wellknown and are part of an economic geostrategic situation to

    which the country must adapt. There is no other alternativefor Portuguese society − and consequently, for domestic

    industry − than to qualify its human resources, its most

    valuable asset. Investment in education, training and thesubsequent promotion and marketing of our current andthe future professionals as a “product” of excellence is a keyelement for a successful vision of the sector. Only then will webe able to create a model of sustainable economic and socialdevelopment, based on productivity, quality and innovation.

    The lack of competitiveness of the Portuguese industryis a recurring topic. However, it is important to considerthe problem historically, with particular regard to the delayto the Industrial Revolution in Portugal. In fact, the initial −

    and feeble, it must be said − policy measures designed to

    foster industrial development only date from 1806. In therest of Europe, a sustained industrial growth was visiblefrom 1760, generating wealth, increasing the demand forknowledge and resulting in a greater focus on education.

    In Portugal, this gap in the education of the people hasdragged on for decades, and its effects manifest themselvesin low productivity, excessive bureaucracy and the lackof preparation for management roles. It is symptomatic,to this day, that the largest companies in Portugal are notindustrial, but operate in distribution and services.

    This contention may seem paradoxical when we lookat the statistics of educational institutions. In fact, neverin its history has Portugal had so many young people witha higher education, and its ratio of PhDs is one of the highest

    in Europe. But if we look in more detail at the specic needsof Portuguese industry, we nd that the training and

    instruction given is biased in favor of academic subjectsas opposed to technical courses. In this sense, it is necessaryto rethink the teaching model of universities and polytechnics,in order to keep up with the changing world. Managersof companies in the industrial sector seeking talent in thelabor market at the various levels needed for their workingstructures − graduates, skilled technicians and line workers,

    among others − face enormous difculties in nding adequate

    human resources for their needs. This creates an evenstranger situation, given the current reality of the labormarket: there are vacancies for well-paid positions thatare simply not being lled.

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    10 EY’s attractiveness survey Portugal 2014  On the move

    Portugalfact sheet

    Key infrastructure data

    Telecommunication

    Energy

    Sea routes

    International accessibility

    Portugal was one of the rst European countries to investin a fully digital network. Operators have already deployed4G and are at an advanced stage with tests for Long TermEvolution (LTE). They are also making signicant investments

    in ber to the home (FTTH). Overall, telecommunication

    infrastructure compares very favorably with the Europeanaverage.

    Nearly half of electricity consumption is produced fromrenewable sources (EUROSTAT: 47.6% in 2013, vs. 23.5%in the EU). This is mostly from hydro and wind power.The country does not have nuclear energy. The Iberianenergy market is liberalized, with Portuguese and Spanishplayers competing. As grid connections to the EU improve,opportunities for renewable energy exports will increase.

    Natural gas is imported by a ship or by a pipeline thatis directly connected to Algeria (through Spainand the Mediterranean Sea).

    Portugal has three international airports: Lisbon, Portoand Faro. Lisbon is a hub for connections to Africa andBrazil, with more than 1100 direct ights per week to more

    than 100 destinations. Both Lisbon and Porto have dailyconnections to most European cities. Faro is mostly usedby charter airlines, providing access to the Algarve region,acclaimed for its golf courses and beaches.

    With regular connections to the main harbors in Asia, Africa,and the east and west coasts of the Americas, Portugalis connected, through different operators, to the main searoutes. Sines, Leixões (near Porto) and Lisbon are thebest-connected sea ports.

    Next-generationaccess coverage 84.4% 61.8%

    Portugal Portugal EU average

    DSL coverage 99.1% 93.5%

    Penetration rateof triple, quadruple andquintuple play services

    50% 22.5%

    FTTH networks coverage(per 100 habitants)

    Source: The Communications Sector 2013, ANACOM

    4.4% 1.8%

    Madrid 1 13 hours

    From LisbonBy air

    Distance in hours

    By roadTransit time

    Paris 2.4 1 day,13 hours

    Munich 32 days,

    2 hours

    Source: travelmath.com; searates.com

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    11EY’s attractiveness survey Portugal 2014  On the move

    Key economic data

    Qualications

    International trade

    Macroeconomic indicators

    Exports of goods and services

    The latest available data from EUROSTAT (2011) indicatesa total of 87,000 university graduates, nearly 25% of which arein the science, technology, engineering and mathematics area.The same source indicates nearly 27% of Portuguese aged 25to 34 speak at least two foreign languages.

    Even though the total volume and value of exports to the EUcontinues to grow, the evolution of the Portuguese exportsof goods and services illustrates an ongoing diversication

    of markets, as easy access to fast-growing economiesin the Lusophone world and in other non-EU markets enablescompanies to compete.

    Key forecasts from the most recent EY Eurozone Forecastreport:

    GDP 0.8% 1.3%

    2014 2015

    Exports 2.9% 5.5%

    Unemployment 14.3% 13.5%

    Porto

    Lisbon

    Faro

    Setúbal

    SinesAirports

    Seaports

    Main motorways

    Main railways

    Viana do

    Castelo

    Figueirada Foz

    Aveiro

    19%

    2003 2013

    31%

    EUOther

    15%

    10%

    5%

    0%

    25%

    20%

       S

      p  a   i  n

       F  r

      a  n  c  e

       G  e  r  m  a  n  y

       U   K

       O   t   h  e  r   E   U

       A  n  g  o   l  a

       U   S   A

       B

      r  a  z   i   l

       O   t   h  e  r  n  o

      n  -   E   U

    2003

    2013

    Source: AICEP; INE

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    13EY’s attractiveness survey Portugal 2014  On the move

    Tax system

    Innovation and R&D

    Investment protection

    Business environment

    One of the immediate impacts of the crisis was an increasein the tax burden in order to reduce the public decit.

    The initial signs of recovery have resulted in a tax reformthat reduced corporate tax rates in 2014, with additionalreductions to be implemented through 2018. Increasedutilization of electronic ling has improved the taxpayers’

    interaction with tax authorities, but there is still roomfor improvement.

    This set of indicators is normally used for the initial selection of investment locations. The information is compared with some of Portugal’s competitors in FDI attraction

     (Spain - ES; Czech Republic - CZ; and Poland - PL) as well as to core EU countries (France - FR; and Germany - DE).

    Human resources for technological or scientic areas

    are widely available, with the latest EUROSTAT gures

    indicating 21,000 annual science, technology, engineeringand mathematics (STEM) graduates. The local scientic

    research institutions are highly rated and offer a sound baseto support innovation efforts.

    The Government has made extensive efforts to improveinteraction between itself, citizens and companies withinPortugal, with many services being available online.Contract enforcement standards are aligned with most FDIcompetitors, but there is room to improve to achievethe results of the leading countries.

    A decade of reforms has already resulted in above averageresults in the overall business environment. Procedureshave been streamlined, with fewer steps required and fewerentities involved leading to less bureaucracy and coststo comply. Recent competition and labor law reforms have

    contributed to international competitiveness.

    Corporate maximumtax rate (%)Source: EY’s 2013 Worldwide

    Corporate Tax Guide 

    Time to prepare andpay taxes (hours)Source: Doing Business 2015,

    Word Bank

    Number of paymentsSource: World Bank,Doing Business 2015

    31.5

    PT

    275

    8

    30.0

    ES

    167

    8

    CZ

    19.0

    413

    8

    PL

    19.0

    286

    18

    FR

    34.43

    137

    8

    DE

    30.18

    218

    9

    Graduatesin sciences,mathematicsand engineering (%)Source: EUROSTAT, 2011

    Global CompetitivenessIndex – availabilityof scientistsand engineersSource: Global Competitiveness

    Report 2014-15, World

    Economic Forum

    Global CompetitivenessIndex – quality of scientificresearch institutionsSource: Global Competitiveness

    Report 2014-15, WorldEconomic Forum

    24.6

    PT

    5.2

    5.4

    25.3

    ES

    5.2

    4.5

    CZ

    21.8

    4.2

    4.5

    PL

    16.5

    4.2

    3.9

    FR

    26.2

    4.8

    5.6

    DE

    26.9

    4.9

    5.8

    Days required toenforce a contractSource: Doing Business 2015,

    Word Bank

    Procedures requiredto enforce a contractSource: Doing Business 2015,

    Word Bank

    Days required to registerpropertySource: Doing Business 2015,Word Bank

    547

    PT

    34

    1

    510

    ES

    40

    12

    CZ

    611

    27

    24

    PL

    685

    33

    33

    FR

    395

    29

    49

    DE

    394

    31

    40

    Ease of doing businessoverall rankSource: Doing Business 2015,

    Word Bank

    Days to start a businessSource: Doing Business 2015,

    Word Bank

    Dealing with constructionpermits (days)

    Source: Doing Business 2015,Word Bank

    Days to get electricitySource: Doing Business 2015,

    Word Bank

    25

    PT

    2.5

    113

    33

    ES

    13

    229

    DE

    14

    14.5

    96

    64 85

    CZ

    44

    19

    143

    129

    PL

    32

    30

    212

    161

    FR

    31

    4.5

    183

    79 28

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    14 EY’s attractiveness survey Portugal 2014  On the move

    Talent as a driving

    force for success

    A country that brings together all thesecharacteristics is much more than aprivileged place to live — it is also the idealplace to invest and do business.”

    Carlos Melo RibeiroCEO, Siemens Portugal

    Of the approximately 2,000 Siemens Group employeesin Portugal, more than 700 are working in these centers,75% of which have degrees in areas as diverse as engineering,accounting, software and human resources. Here, too, diversityis the key, with employees from 35 nations, speaking more than20 languages.

    The excellence of our personnel is also evident in the awards wereceive every year, with latest example being the Energy Service

    Safety Award for the useful life extension project for the Tapadado Outeiro power plant. And this excellence has been movingbeyond our national borders for a long time now. In 2013 alone,we had more than 110 employees working on projects as partof delegations in several countries.

    But our commitment to the training and qualifications of ourresources goes far beyond our internal recruitment needs. We wantto help meet macro challenges, such as the general lack of engineersin Europe. By doing this, we believe we will be supporting the countryon its path to economic recovery and increased competitiveness in

    key areas with great export potential, such as engineering, softwareand industrial automation.The signing of the “Engineering Made in Portugal” Protocol,with the Ministry of Education and Science and the Ministryof Economy, which seeks to promote engineering among youngstudents, is an example of these initiatives. Siemens participatedin this project by providing free training materials to more than290 schools, offering a set of tools that have already beneted

    more than 47,300 students. The project covers the entireeducational spectrum — primary, secondary, dual, higher andtechnical-vocational — with a wide range of initiatives that includeinternships in Germany. Projects of this nature are designedto increase the potential of our most valuable natural resource —our people, whose talent will always be our best business card.

    Portugal’s geographical location, historical and cultural legacyand language make the country a point of interconnection withEurope, South America and Africa. We have a good educationsystem, with excellent universities and research centers and,therefore, good researchers and technicians. We also offer a wideand high-quality supply in terms of transport and accessibilityand a safe society that is open to the outside world.

    A country that brings together all these characteristics is much

    more than a privileged place to live — it is also the ideal placeto invest and do business. If I had to select just one trulydistinctive feature of the country, I would emphasize the qualityof our human capital. This is also one of the main reasons forSiemens’ long history in Portugal. The talent of our people is andhas always been the key to our success. During this 109-yearhistory, throughout which we have been an economic actorcommitted to the development of the country, we have beenpart of some of the most emblematic national projects, such asthe electrication process, the development of rail transport,

    Expo 98 and three of the four Portuguese combined cycle power

    plants. These achievements have only been possible because wehave always attracted and kept the best talents; people capableof forming teams that are a byword for professionalism, know-how and reliability — characteristics that are inseparable fromthe Siemens brand.

    The success with which we have been implementing this strategyhas not gone unnoticed at Siemens’ headquarters in Germany— in fact, it was one of the criteria that inuenced the decision

    to locate Global Competence Centers in Portugal. Currently, weexport services in the areas of energy, infrastructure, informationtechnology, health and shared services to 200 countries in ve

    continents through 14 Global Operational Centers basedin Lisbon.

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    15EY’s attractiveness survey Portugal 2014  On the move

    Portuguese nancial

    system: from

    resilience to growth

    Ana SalcedasEY Portugal Financial Services Organization Leader

    [email protected]

    With the non-nancial sector gaininginternational market share as exportsgrew even through the crisis, newopportunities are emerging in thenancial sector, especially where linksto emerging markets can besuccessfully exploited.”

    The Portuguese nancial system was severely affected

    by a succession of events that started with the internationalnancial crisis. The sudden difculty to access funding

    in the international markets had an immediate effecton the smaller, less capitalized banks whose deposits’ basedidn’t provide enough liquidity to sustain normal levelsof activity. Later, as the sovereign debt crisis emerged,the largest commercial banks were also faced with liquidityissues. Additionally, the banking system faced signicant

    losses, as the economic recession rapidly resulted in anincrease in non-performing loans (NPL). As a result, theinternational assistance program to Portugal included€12 billion earmarked to assist in the capitalization of banks,with a total of €5.6 billion of Contingent Convertible bonds(CoCo’s) being used to strengthen the bank’s balance sheets.Also, a massive deleveraging effort was imposed, both innon-nancial and nancial entities.

    The evolution of the Eurozone economy, notably with theassistance of ECB’s recent adoption of an expansionistmonetary policy, has resulted in historical low interestrates on sovereign debt and a return to normality in the

    access to international funding by the nancial system.

    With NPLs still high, but having already peaked earlierin 2014, the Portuguese banks have been able to raisecapital and some return to prots. This has resulted

    in more than 70% of the Contingent Convertible bonds(CoCo’s) having been refunded until the end of the rst

    semester. At least one Bank has already exited the program,three years beforethe operation’s maturity.

    The year started with the privatization of an insurancegroup with a 30% market share. The buyer was theChinese group Fosun, on a deal reportedly worth€1 billion.

    However, despite the initial signs of recovery in the bankingsystem, Portugal ended up being the rst country to

    implement the new ECB’s resolution measures, as BancoEspírito Santo (BES) presented record losses at the endof the rst semester of 2014. With contamination effects

    avoided, the markets responded favorably and the nancial

    system is again recovering, with lending conditions to non-nancial entities improving.

    The steady but slow improvement in the Eurozone’seconomies coupled with the tightening of supervisionefforts from central banks is resulting in increasedcredibility and new opportunities.

    Therefore, after several years without IPOs, a leadinghealth care company kicked off a new phase in the capitalmarkets, raising €150 million in Q1 2014. Within six months,a takeover process had initiated, with multiple internationalcompetitors interested in gaining control of the company.

    The Government and the Bank of Portugal are pushing fora rapid sale of Novo Banco, the bridge bank createdunder the resolution of BES. With one of the largest retailoperations in Portugal, this presents an opportunityto establish a relevant market share rapidly.

    Also, with the non-nancial sector gaining international

    market share as exports grew even through the crisis,new opportunities are emerging in the nancial sector,

    especially where links to emerging markets can besuccessfully exploited. Partnerships or investmentstrategies should therefore be assessed, as anacceleration of the recovery in Europe could eventuallylead to a rapid increase in market valuations.

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    16 EY’s attractiveness survey Portugal 2014  On the move

    What it means for investors

    Bottom line is the key factor …Risk assessment and macroeconomic analysis are importantwhen it comes to investment location decisions, but are notthe whole story. When the rule of law and public policies of acountry protect the investor regarding physical and intellectualproperty, risk assessment should be more focused on:

     • Supply chain — access to raw materials, local suppliers, andinbound and outbound logistics

     • Operations — logistic infrastructure, access to qualied

    workers, utilities, availability of adequate industrialor ofce space, licensing procedures and cost competitiveness

     • Sales — purchasing power and economic performanceof target markets

    Macroeconomic indicators, namely around competitiveness,are useful in the denition of public policies that seek to

    encourage economic development, but should they play a keyrole in investment decisions? When companies are lookingto set up their next investment project, they are not buyinga package of the location’s qualications, productivity indices

    or efciency indicators. On many occasions, these macro

    indicators are essentially irrelevant for investment locationdecisions.

    An investor selects his workforce according to the skillsrequired, applies proven technology, implements testedprocedures, brings or acquires skilled management anddenes and monitors performance metrics. Even for mature

    sectors, something as simple as creating an adequate scaleof operations can result in productivity ratios that far exceedthose of neighboring and competing businesses, let alonethose of the economy as a whole.

    When a short list of potential locations satisfying all theoperational criteria has been selected, the key element fora nal investment decision is the comparison of business plans

    adjusted to the costs applicable (and the incentives available)in each location. Normally, it will be the numbers driving thenal investment decision.

    Globally, benchmark analyses demonstrate that Portugal faresrelatively well on most indicators, even when comparedwith countries with larger internal markets, such as Spainor Poland, or with large core EU countries such as Germany

    and France.

    The business environment rankings indicate an overallpro-business attitude, which has improved in recent yearsas a result of reforms in competition law, labor law andlicensing procedures. All of these are backed by an effectivee-government infrastructure that allows most interactionswith government entities to that place online, reducing thetime required to comply and the corresponding transactioncosts.

    With interest rates currently at historically low levels and withthe government funding for 2014 and part of 2015 alreadysecured, Portugal made a clean exit from the internationalbailout plan and is having regular access to internationalnancial markets.

    After three years of recession, the projected GDP growthfor 2014 is 0.8%. As budget decits narrow and the economy

    starts to grow, the focus on public policy is changing fromausterity to economic growth. Symbolic of that commitmentis a tax reform that has resulted in a decrease of the corporatetax rate from 25% to 23% in 2014, with a further decrease

    to 21% in 2015 already approved. The Government has statedthat, depending on the evolution of the economy, the base taxrate could be gradually reduced to as low as 17% in 2018.

    The country will have a general election in 2015, with boththe Government and the opposition signaling a commitmentto implement public policies that support job creation andeconomic growth. These policies will receive a boost fromthe already-secured circa €20 billion nancial package from

    the EU, to be used in the 2014 to 2020 period to improvecompetitiveness. Financial incentives will be available

    for training, R&D and innovation investment.

    With the overall benchmark showing interesting attractivenessfactors, investment decisions will be determined mainlyby the bottom line. As a result, most of the effort in assessingPortugal as an investment location should be spent on buildinga business plan that adequately reects operational and

    logistic costs, as well as the potential access to local incentivesand to rapidly growing markets, notably those of theLusophone countries, such as Brazil, Angola and Mozambique.Standard nancial and tax due diligence precautions should

    be applied in the nal stages of the decision process, but

    early contacts with established companies from the investor’scountry of origin are likely to result in positive feedbackon key nancial, tax, labor or cultural issues to bear in mind.

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    17EY’s attractiveness survey Portugal 2014  On the move

    Investment opportunitiesNotwithstanding the importance of assessing eachopportunity individually and of securing the same levelof specialized advice and due diligence requiredin developed countries, Portugal offers opportunities in:

     • M&A – even though a large number of companies haveextensive export experience, including an internationalfootprint, many SMEs are currently faced with limitedinvestment capital and difculty in accessing credit.

    Targeted partnerships or acquisitions may provideaccelerated access to fast-growing markets, includingAngola, Brazil and Mozambique. For non-European investors,this may also expedite the learning curve of operating underEU regulations and provide a faster deploymentof operations in the region.

     Business services – Portugal has been at the forefrontof investments in telecommunication infrastructure forthe last 20 years, with good broadband coverage (includingextensive optical ber coverage) and 4G already in place.

    This, coupled with historically high youth unemployment(currently in excess of 30%) results in widely available labor,in a country where the normal school curriculum includesat least two foreign languages (typically, seven years ofEnglish and three years of French, Spanish or German).

    Manufacturing – after being hit by strong competitionin cost from Asian markets, Portugal has emerged in thelast ve years as a competitive manufacturing platform

    for companies seeking high-quality and fast time to market.The re-shoring of activities to enable quick responsetime-to-market changes and to improve client service hasresulted in a revival of what were once traditional sectors,such as textiles and footwear, that are now competingin higher-end segments, where quality, service, brand,design and even luxury are the key selling points. For othermanufacturing activities where the nal weight-volume ratio

    of the products does not limit the effectiveness of accessto markets, the logistics infrastructure supports access tothe EU market, and the access to international sea routesenables direct exports to the key global markets.

     •

     •

    Agriculture – a public infrastructure project that resultedin the largest articial lake in Europe enabled the irrigation

    of 120,000 hectares of land, in an area with a mild climateand sun exposure above the EU average. This secure accessto water is generating new opportunities for the intensiveproduction of multiple crops and has already attractedinternational investors, from neighboring Spain to Japan.

    Logistics – as the Panama canal enlargement comes closerto its conclusion, driving additional container trafc, the

    Portuguese ports in the Atlantic stand to gain fromstanding in the crossroad of multiple sea routes. Sines,with anchorage depths of up to 28m and over 2,000 haof industrial land available, could be an interesting platformfor manufacturing operations, as well as for oil storageand blending.

    R&D – Portugal ranks fth in the EU in the number of newdoctorates in science and technology per 1,000 habitants(aged 20 to 29). With a large number of accredited R&Dfacilities and growing pressure for universities to generatenew revenue streams, Portugal offers competitive costs for

    R&D activities.

    Companies in the core Eurozone countries that currently haveoffshore operations in Asia could consider near-shoring to theEurozone periphery. This could be a quick way to rebalance thevalue chain, gain effectiveness and reduce production costs.In Portugal and Spain, for example, the younger generationis highly qualied, with good language skills, and employment

    opportunities for them are scarce. This is resulting in migrationows into other EU and non-EU regions. For companies where

    adequate scale exists, investing in such countries may be moreeffective than supporting expatriation costs.

     •

     •

     •

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    18 EY’s attractiveness survey Portugal 2014  On the move

    International investors recognize the extraordinary potentialof markets such as Brazil, Angola and Mozambique,but sometimes fail to adapt their strategy to each country’sspecic business environment. EY’s long-established practices

    in those markets and our strong international integrationenable us to assist clients with in-depth market knowledgeand a complete range of professional services.

    The Lusophone Investment Network will enhance our capacityto provide tailored services to clients seeking opportunities

    in the Lusophone countries by:

     • Supporting companies from different language and culturalbackgrounds in their entry strategies for Lusophonemarkets

     • Linking our clients with investment agencies or otherlocal entities relevant for their investment in Lusophonecountries

    • Supporting companies from the Lusophone countries

    to identify and develop business opportunities withexternal partners

    6thmost spoken

    language9

    Officiallanguage in

    countries

    260million

    speakersUS 2.6t

    CombinedGDP of

    Portuguese language

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    19EY’s attractiveness survey Portugal 2014  On the move

    Lisbon

    Maputo São Paulo

    Luanda

    • Periodic events

    • Experts from the four countries available in each location

    • Discussion of hot topics

    • Information on the business environment• Access to local entities

    • Opportunity to network with local companiesand foreign investors

    • Opportunity to meet companies with shared businessinterests

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    20 EY’s attractiveness survey Portugal 2014  On the move

    Measuring“real”attractiveness

    The EIM

    EY knows that monitoring FDI ows is challenging. The most

    commonly used data are balance of payments’ statistics,normally including a signicant volume of ows related to

    purely nancial or short term operations. As a result, the

    evolution of these statistics does not adequately reect

    specic FDI projects that will result in a direct economic

    impact.

    Many analysts are more interested in evaluating investmentin physical assets, such as plant and equipment, in a foreign

    country. These gures, rarely recorded by institutionalsources, provide invaluable insights as to how inwardinvestment projects are undertaken, in which activities,by whom and, of course, where. To map these realinvestments carried out in Europe, EY created the EIMin 1997.

    As a result, our evaluation of the reality of FDI in Portugalis based on EY’s EIM. This database tracks FDI projects thathave resulted in new facilities and the creation of new jobs.By excluding portfolio investments and M&A (except whereit leads to new investments or job creation), it shows thereality of investment in manufacturing or service operationsby foreign companies across the country. An investmentin a company is normally included if the foreign investor hasmore than 10% of its equity and a voice in its management.

    The EIM is a tool frequently used by governments, privatesector organizations or corporations wishing to identify trendsand signicant movements in jobs and industries, business

    and investment.

    The database focuses on investment announcements,the number of new jobs created and, where identiable,

    the associated capital investment. It allows users to monitortrends and movements in jobs and industries, and identifyemerging sectors and cluster development. Projects areidentied through the daily monitoring and research of more

    than 28,000 sources. The research team aims to contact 70%of the companies undertaking the investment directlyfor validation purposes. This process of direct verication

    with the investing company ensures that real investment

    data is accurately reected.

    The following categories of investment projects are excludedfrom EIM:

     M&A or joint ventures (unless these result in new facilities

    or new jobs created)

     License agreements

     Retail and leisure facilities, hotels and real estate investment

     Utility facilities, including telecommunications networks,

    airports, ports or other xed infrastructure investments

     Extraction activities (ores, minerals or fuels)

     Portfolio investments (pensions, insurance and nancial

    funds)

     Factory and other production replacement investments

    (e.g., a new machine replacing an old one, but not creatingany new employment)

     Not-for-prot organizations (charitable foundations, trade

    associations and governmental bodies)

     •

     •

     •

     •

     •

     •

     •

     •

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    21EY’s attractiveness survey Portugal 2014  On the move

    Investment projects in 2013

    Market share falls below attractiveness perception

    In 2013, EY’s EIM recorded 38 FDI projects in Portugal.This number is slightly above the pre-crisis (2004 to 2008)average of 36 projects per year, but falls below the total of 46

    projects recorded in 2012, still the best year on record sinceEIM started in 1997.

    EIM uses the same methodology to compile informationon FDI in the whole of Europe. Therefore, it is possible toassume a market share for Portugal of 1% in 2013, whichfalls slightly below the pre-crisis average of 1.1%. The positiveperception investors have about the country’s attractivenesshas yet to be reected in a gain in FDI market share.

    The number of jobs created in Portugal by these projectsis estimated by the investors to slightly exceed 2,000,a decrease from an above average value in 2013. The impact

    in job creation is clearly affected by a reduction of the averagenumber of jobs created per project to under half of thepre-crisis period.

    The historical trend illustrates that FDI projects in Portugaltend to be above average, in terms of labor intensity, whencompared with Europe. The average number of jobs createdper project in Europe has declined from 58 in the pre-crisisperiod to 42 in 2013. The corresponding values for Portugalare 129 jobs per project in the 2004 to 2008 period, and 53in 2013.

    Number of FDI projects

    FDI projects in Portugal as percentage

    of total projects in Europe

    Jobs created (total and average)

    Jobs created by FDI in Portugal

    as percentage of total jobs created in Europe

    30

    20

    10

    0

    50

    40

           2       0       0       4    —       0       8

         a     v     e     r     a     g     e

           2       0       0       9

           2       0       1       0

           2       0       1       1

           2       0       1       2

           2       0       1       3

    Source: EIM 2014

    3.000

    2.000

    1.000

    0

    5.000

    4.000

    150

    100

    50

    0

    250

    200

           2       0       0       4    —       0       8

         a     v     e     r     a     g     e

           2       0       0       9

           2       0       1       0

           2       0       1       1

           2       0       1       2

           2       0       1       3

    Source: EIM 2014

    1

    1,5

    0,5

    0

           2       0       0       4    —       0       8

         a     v     e     r     a     g     e

           2       0       0       9

           2       0       1       0

           2       0       1       1

           2       0       1       2

           2       0       1       3

    Source: EIM 2014

    2

    3

    1

    0

           2       0       0       4    —       0       8

         a     v     e     r     a     g     e

           2       0       0       9

           2       0       1       0

           2       0       1       1

           2       0       1       2

           2       0       1       3

    Source: EIM 2014

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    22 EY’s attractiveness survey Portugal 2014  On the move

    2013 FDI projects and jobs

    created, per country of origin

    Percentage of FDI projects, per sector

    15

    10

    5

    0

    25

    30

    35

    40

    20

    150

    100

    50

    0

    250

    300

    350

    400

    450

    500

    200

       S  p  a   i  n

       F  r  a  n  c  e

       G  e  r  m  a  n  y

       U   K

       O   t   h  e  r

       U   S   A

       B  r  a  z   i   l

    Projects

    Jobs created

    Source: EIM 2014

    10

    20

    0

    80

    100

    90

    70

    60

    50

    40

    30

      v  g .

       '   0   2  -   '   0   6

      v  g .

       '   0   7  -   '   1   2

      v  g .

       '   9   7  -   '   0   1

       2   0   1   3

    ManufacturingBusiness services

    LogisticsR&D

    Source: EIM 2014

    Germany and Spain were the top investors in Portugalin 2013, with seven investments each. France led in jobcreation, with 487 new jobs created, and was second innumber of projects, with 5 new investments.

    The USA and Brazil are among the top sources of FDI in thecountry, which illustrates the geographical reach and possiblythe logistical potential of Portugal.

    German investment, creating a total of 380 jobs, was entirelyin manufacturing activities, the majority of which is in theautomotive sector. Even though Portugal has OEM operationsof VW, PSA, Toyota and Mitsubishi Fuso Trucks, mostautomotive components manufactured in the countryare exported, with the automotive sector representingas much as 14% of total exports.

    Investments from the USA and the United Kingdom focusedessentially on services, including software development.

    Business services has been one of the sectors with thefastest-growing exports in Portugal.

    Manufacturing activities have consistently been the key targetfor FDI in Portugal recorded by EY’s EIM. In 2013, 50% of theprojects and 63% of the jobs created were in manufacturing.Considering the relatively small size of the internal market,these projects are essentially focused on the external marketsand rely on the country’s logistic infrastructure.

    However, there is a visible trend of added interest in business

    services projects, which already accounted for more than 40%of the total in 2013. Services projects include activities suchas marketing and sales, shared service centers and contactcenters, testing and servicing and headquarters. Thesenormally demand on international accessibility and availabilityof qualied labor with language skills.

    R&D activities continue to generate interest from foreigninvestors, with two new projects, creating 64 jobs, beingrecorded in 2013. Portugal’s number of new doctorategraduates per thousand population aged 25 to 34 exceeds

    the European Union average, which results in interestingopportunities for R&D projects.

    Measuring “real”

    attractiveness

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    23EY’s attractiveness survey Portugal 2014  On the move

    2013 FDI projects and jobs created,

    per region

    The Lisbon region was the destination for 14 of the 38 newFDI projects recorded in 2013 (37% of the total), with the cityof Lisbon hosting 12 of these projects.

    The wider Lisbon area (with Santarém and Setúbal) and thewider Porto area (with Braga and Viana do Castelo) accountfor more than 75% of the total number of FDI projects.

    The city of Porto received four new FDI projects. FDI tends

    to happen in more developed, more densely populatedareas, where infrastructure and qualied resources are more

    easily available. However, there is a recent trend for servicesprojects to locate in the interior of the country (e.g., Fundão).This results in both the availability of infrastructure andtalent and of some municipality’s deliberate efforts to createencompassing value propositions that enable investorsto accelerate time to market and reduce cost. These locations,with less competition than the larger cities, also tend to offeradditional advantages in terms of employee loyaltyand reduced attrition rates.

    15

    10

    5

    -

    25

    30

    35

    40

    20

    100

    -

    300

    400

    500

    600

    700

    200

       P  o  r   t  o

       S  a  n   t  a  r   é  m

       L   i  s   b  o  n

       B  r  a  g  a

       V   i  a  n  a   d  o

       C  a  s   t  e   l  o

       O   t   h  e  r

    Projects

    Jobs created

    Source: EIM 2014

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    24 EY’s attractiveness survey Portugal 2014  On the move

    Portugal: the

    competitiveness

    agenda

    Jorge NunesEY Portugal Advisory Leader

     [email protected]

    In the aftermath of the crisis, and asthe future pace and sources of growthare still unclear, companies shouldfocus on reassessing and rebalancingtheir value chain, and Portugal shoulddenitely be in their radar.”

    Deciding where to locate an investment is a very complexprocess where multiple selection criteria are considered.Whether assessing a location for industrial activities, aninvestigation center or a shared services center, companies lookfor specic attractiveness factors.

    The relevant set of factors for a specic project are identied,

    characterized and appropriately weighted according to theirimportance. The resulting evaluation matrix enables the

    comparison of factors across multiple alternatives and theselection of a short list of locations. The process continues withthe development of the corresponding business cases, takinginto account the specic costs and incentives of each location,

    as well as with direct contacts with local entities or otherstakeholders that may be relevant for the project’s future.

    Working with investors that seek Portugal as a potentiallocation for their investments, our experience is that thecountry normally stands out for having differentiatingfactors that include:

    Availability and qualication of skilled labor, with particular

    emphasis to the language skills (80% of students attendinghigh school learn English and 63% learn French) STEM represents nearly 25% of total university graduates

    Unit labor costs are becoming more competitive, witha recent decrease resulting of the reduction of nationalholidays, vacation days and the reduction of the hourlyrate for overtime Flexibility of labor laws regarding dismissal of workersand exible working hours 

     •

     •

     •

    Financial and tax incentives for investment, including supportto internships and job creation Immediate availability of ofce spaces at competitive prices

     High quality of road and telecommunication infrastructures

    When emotional and subjective criteria inuence decisions,

    investors tend to highlight the sense of security andenvironmental protection, as well as the availability and quality

    of health services, international schools and recreationaland cultural activities.

    There are visible differences in the degree of reforms differentEuropean countries have been willing to implement. Asa result, we are observing a changing landscape in termsof competitiveness and, as a result, of FDI attractiveness,that seems to be favoring the periphery.

    In the aftermath of the crisis, and as the future pace and sourcesof growth are still unclear, companies should focus on reassessingand rebalancing their value chain, and Portugal should denitely

    be in their radar.

    From subcontracting or outsourcing to companies alreadypresent in the market, partnering with local producers or settingup manufacturing or service activities in Portugal, there areplenty of alternative strategies that can unlock value.

    A special reference has to be made to the business servicesarea. Over the last 10 years, there has been a nearly silentinvasion of shared service centers, with different degreesof complexity, including a good number of projects in theengineering and software development areas. Is Portugalthe hot spot for business services (almost) no one knows of?

     •

     •

     •

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    25EY’s attractiveness survey Portugal 2014  On the move

    Portuguese technology,

    global applications

    Portugal’s technological capabilities,supported by its qualied humanresources, should be seen as instrumental,as the country can perform as an effectivepivotal location for expanding businessesinto Africa, Europe, Latin America, Braziland the US.”

    José Manuel FernandesFounder and Chairman, Frezite

    EY’s International Entrepreneur of the Year 2014 José Manuel

    Fernandes led Frezite in a 40-year journey from a small venture

    selling to international markets into a technology leader in

    specialized cutting tools with manufacturing facilities in Brazil

    and Germany.

    universities as of the characteristics these young people. Ontop of the good academic curricula, they normally demonstrateresponsibility, a exible and adaptable mindset, a goal driven

    spirit and the capacity to speak a second or even a thirdlanguage. And the cost factor is also a plus: hiring an engineer

    in Portugal is already less costly than in China.

    The best examples of sectors who invested in our countrybecause of the availability of technological and humanresources are automotive, aeronautics and aerospace. Andthe attractiveness requirements are still there for additionalinvestment projects in these sectors to locate in the country.

    When VW set up their plant in Portugal (AutoEuropa), thelocal supply chain could only deliver 38% of the outsourcedcomponents. That capacity currently stands at about 74%.

    The expansion of the aeronautics and aerospace industriesis another example where engineering companies are deliveringquality, either in response to local investments or by successfullyexporting know-how.

    Portugal’s technological capabilities, supported by its qualied

    human resources, should be seen as instrumental, as the countrycan perform as an effective pivotal location for expandingbusinesses into Africa, Europe, Latin America, Brazil and the US.As a result, Portugal must be recognized as a partner for thefuture.

    Ever since joining the EU, Portugal identied the need to

    enhance its technological infrastructure, enabling it to transferscientic knowledge and technology effectively to the real

    economy, i.e., to companies. This was partly achieved,but the country has still not realized the full potential of theexpected results. As a result, the Government has implementeda program to reinforce the links between companies anduniversities, technological institutions and research centers.

    Portuguese universities are becoming more effectivein the transference of knowledge to the private sector, but areespecially successful in the qualications they offer to a new

    generation of physicians, engineers and researchers in multipleareas. This output of qualied resources, important for the local

    economy, is also being recognized by multinational companieswho identify in Portugal opportunities to recruit in this poolof qualied talent.

    A good indicator for the future is the impact of the number ofdoctorates that are being concluded in a business environment.

    The results already achieved by some companies demonstratethat challenges can be effectively transformed, through creativityand innovation, into opportunities that boost competitiveness.And at the core of this new engine of growth is the successin the interaction between universities and companies.

    There is a recent increase of foreign investment in Portugal,where a key argument is the availability of qualied human

    resources. The quality of engineers, managers and scientistsis also seen as a key driver for the re-shoring of some activitiesfrom Asia back to Portugal. The desirability of local talent isas much the result of the quality of training provided by local

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    26 EY’s attractiveness survey Portugal 2014  On the move

    Perceivedattractiveness

    Measuring investor’s perceptions

    The attractiveness of a location is a combination of image,investors’ condence and the perception of a country or area’s

    ability to provide future competitive advantages for FDI.

    EY’s attractiveness surveys have been measuring investors’perceptions of Portugal by using a consistent methodologyto assess companies’ views on the country.

    To ensure the results are as accurate as possible, and thatthey do not rely exclusively on EY’s clients perceptions,

    the sample selection and eld research was conductedindependently by the CSA Institute in February 2014. Theinterviews were conducted in 14 countries in ve different

    languages (Portuguese, German, English, Spanishand French).

    A panel of 200 international decision-makers was interviewed,representing companies that are already present in Portugal(115) and companies that currently do not have operationsin the country (85). The sample has a global coverage butis aligned with historical sources of FDI into Portugal, withGermany, Spain and France as key investors. The sampleis representative across company size, as measured by totalturnover, and by activity sector.

    Interviewees are normally board members or directors,

    with a clear view on the company’s investment plans andon location criteria.

    Sectors Turnover

    Agriculture

    High-tech andtelecommunication

    Consumer goods

    Private and businessservices

    Industry,automotive and energy

    Chemical andpharmaceutical

    0% 10% 20% 30% 40%

    38%

    24%

    21%

    10%

    7%

    1%

    23.5%

    42.5%

    34.0%

    Less than 150 million euros

    From €150 million to €1.5 billion

    More than €1.5 billion

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    Location of interviews

    Position of interviewees

    director of strategy

    chief administrative officer

    director of investments

    director of development

    real estate director

    operation director

    sales director

    human resources director

    marketing and commercial director

    managing director, senior vice president or COO

    financial director

    chairman, president or CEO

    0 10 20 30 40

    35%

    22%

    11%

    9%

    6%

    5%

    5%

    4%

    3%

    1%

    1%

    1%

    WesternEurope

     

    5%

    10%

    1%

    1%

    1%

    1%

    Oceania

    1%

    2%

    3%

    1%

    36%

    75%

    50%

    South America

    Location of interview Origin of company

    Portugal

    EasternEurope

    NorthenEurope

    Asia

     

    5%

    8%

    North America

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    28 EY’s attractiveness survey Portugal 2014  On the move

    Attractiveness factors

    What factors matter most when deciding on a location?The panel was presented with a list of location factors andasked to select the three that are normally more signicant

    to their company when deciding on a new investment location.

    “Transport and logistics infrastructure” is the key locationfactor for 20% of the business leaders interviewed. When therst three choices are considered, 36% of the panel members

    selected this factor. This result is clearly inuenced by the

    subset of companies already based in Portugal, with 47%

    of these selecting this factor in their top three, whichcompares with 20% in the subset of companies that do nothave a direct presence in the country.

    “Labor cost” is one of the three most relevant factors for 32%of the sample (44% in the industry, automotive and energysectors), with 29% of the panel members selecting “thecountry or region’s domestic market” and the “stability andtransparency of political, legal and regulatory environment”(the latter two factors were selected by 38% of the subsampleof companies not established in Portugal).

    This year, “R&D and innovation environment” and the “levelof protection of intellectual property rights” do not appearin the top 10 of investment location criteria.

    The table below illustrates that companies that are not presentin Portugal have different priorities in terms of investmentlocation criteria, with a stronger emphasis on the need forstability and transparency of political, legal and regulatoryenvironment, as well as of the size of domestic market.

    This view is more aligned with the results of a broader study,conducted with a panel of 808 companies, which resultedin the 2014 European attractiveness survey. The reportconcludes that stability, transparency and the market sizeare the key location factors, with transport and logisticinfrastructure relegated to fth place.

    The gap in the perception of companies already established inPortugal seems to reect added sensitivity to logistical issues,

    since their operations normally target external markets.

    Key location factorsEstablishedin PortugalTotal

    Yes No

    Europe1Ranking of factors that companies take into accountwhen deciding on a location to establish operations

    Transport and logistics infrastructure 1

    2

    3

    3

    1

    2

    3

    3

    5

    6

    6

    5

    8

    7

    6

    8

    10

    8

    9

    10

    7

    3

    1

    1

    5

    4

    1

    2

    4

    5

    6

    3

    8

    6

    9

    7

    10

    7

    9

    10

    Labor costs

    Stability and transparency of political, legal and regulatory environment

    The country or region's domestic market

    Potential productivity increase for their company

    Corporate taxation

    Local labor skill level

    Telecommunications infrastructure

    Stability of social climate

    Flexibility of labor legislation

    1 – Data from the European Attractiveness Survey 2014 (based on 808 interviews)

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    Portugal’s attractiveness factorsIn this year’s survey, the cumulative attractiveness scoreof “stable and predictable business environment” increased by16% when compared with 2013. This factor was selected asthe most important by 30% of surveyed business leaders andis one of the two key features to 50% of the interviewees.

    This is a clear signal from investors that, although theyrecognize the current business environment enables themto continue to operate, they are looking for a continuous

    improvement in terms of stability and predictability of thelegal and regulatory environment to continue to investin Portugal.

    “Diversity and quality of labor force” is selected by36% of the sample as a key reason for Portugal to remainattractive. Companies are aware that the high level ofqualications of the young workforce, coupled with historically

    high unemployment rates, presents opportunities. However,aware of the global shortage of talent, companies continueto signal the need for continuous investments in thequalication of the workforce.

    “Market size” was selected as the rst option by only 8% of the

    sample, with a total of 19% considering this factor as one ofthe two most relevant. Surprisingly, “Same language, culturaland social ties with fast-growing economies,” essentially linkedwith a shared language and strong economic connections toBrazil, Angola and Mozambique, experienced a sharp declineas an attractive feature in investors’ eyes. In EY’s 2013Portuguese attractiveness survey, the latter was consideredPortugal’s top attractiveness feature, being selected as the

    most important by 27% of business leaders and one of the twooptions for 43% of the interviewed investors.This year, it is considered the fourth most attractive feature ofPortugal, being one of the two options selected by just 18% ofthe interviewed investors.

    Nearly one-fth of the sample identied Portugal’s “Research

    and innovation capacity” as a top attractiveness factor.This recognizes that there is a signicant potential for R&D

    activities and could illustrate a growing realization of Portugalas an origin of innovative goods and services.

    Most attractive features to establish operations in PortugalWhat are Portugal’s world-class features if it wants to remain a major destination for investment?

    High purchasing power

    Emphasis on green business

    Emphasis on social responsability

    Labor cost

    None

    Can't say

    Same language, cultural and social tieswith fast-growing economies

    Market size

    Diversity and quality of labor force

    Stable and predictable business environment

    Research and innovation capacity

    0% 10% 20% 30% 40% 50%

    Total (two options)First option

    Total respondents: 200 (two possible choices)

    50%

    30%

    36%

    29%

    19%

    8%

    18%

    9%

    17%

    6%

    15%

    4%

    9%

    5%

    5%

    2%

    2%

    2%

    3%

    2%

    9%

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    30 EY’s attractiveness survey Portugal 2014  On the move

    Regional attractiveness

    Portugal’s most attractive regions Access to information

    What region in Portugal do you see as the mostattractive to establish operations?

    How do you assess the availability of informationon regional attractiveness?

    The Lisbon area and Northern Portugal continue to beperceived by foreign investors as the most attractive regionsfor new investments, selected as such by 38% and 31%of respondents, respectively. Compared with 2013, Northernand Central Portugal are perceived as more attractive,

    registering 31% (vs. 27% in 2013) and 10% (5% in 2013) ofpreferences, respectively. Alentejo, Algarve, Madeira andAzores continue to be perceived by foreign investors as theleast attractive regions.

    Lisbon and Porto, the most populous cities in the countryand the best served in terms of regular international ights,

    tend to be more visible to foreign investors. However, thereis a signicant number of second-tier cities (e.g., Braga,

    Guimarães, Aveiro, Coimbra, Leiria, Covilhã, Castelo Branco,Évora and Faro) linked by an extensive roadway networkand with a good offer of infrastructure and support services(universities, R&D and innovation centers are, industrialand ofce spaces) that are failing to register in the investors’

    radars for new potential locations.

    Regarding the availability of information on regionalattractiveness, only 14% of investors considered it to be easilyavailable. For 35% of the sample, this type of informationis difcult or very difcult to access, which is likely to result

    in a gap in the recognition of the real attractiveness of the

    various regions.

    On a related question, 52% of investors conrm they regularly

    or occasionally receive information on the attractivenessof Portugal for foreign investment, but 40% of the sampledoes not receive such information, including companiesalready present in Portugal.

    Since 25% of the companies who are not already presentin the country could not identify a region they considerto be the most attractive, the perception of the attractivenessof the country as a whole could be improved by morewidespread dissemination of information.

    North31%

    9%

    2%

    5%

    Center

    Alentejo

    Algarve

    Azores1%

    1%

    38%

    Madeira

    Lisbon

    13% Can’t sayVery difficult to acessCan’t say

    AvailableEasily available

    Difficult to acess

    14%

    38%

    27%

    8%

    13%

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    Corporate tax rate

    declining and

    strengthening incentives

    Carlos LoboEY Portugal Tax Leader

    [email protected]

    All in all, Portugal is today a lessbureaucratic, more exible, competitiveand investment-friendly country”.

    Portugal has undergone signicant changes in the last

    few years as a result of the economic and nancial crisis.

    There is nowadays a clear intention to promote investment,create jobs and boost the economy. In the tax arena, severalinstruments have been introduced while others have beenenhanced.

    The non-habitual residents regime, introduced in 2009 tobring highly qualied individuals to Portugal, includes a 20%

    personal income tax rate on income derived from certainprofessional activities and tax exemptions on income sourcedabroad (upon meeting several conditions). During the lastcouple of years, many pensioners moved to Portugal,attracted by the perspective of 0% tax on foreign pensions.A special tax regime for expatriates is also expectedin the very near future to facilitate the internationalizationof Portuguese companies.

    Portugal does not have wealth taxes, except for a stamp dutycharge on residential real estate valued at more than€1 million. The taxation of inheritances and gifts is low (10%)

    or even inexistent, inter alia, between parents and children.

    As for corporate tax, very signicant changes have recently

    been introduced and are expected. Firstly, there has beena reduction of 2p.p. in the standard corporate tax rate(from 25% to 23%), although the state surcharge has alsoincreased 2pp for major corporations with annual taxableprots exceeding €35 million. Further reductions of the

    standard corporate tax rate are expected in the next coupleof years, which may end up as low as 17%.

    Secondly, it is now much easier and efcient to repatriatedividends under the dividend withholding tax exemptionthat has been extended to tax treaty countries.

    Additionally, today’s broad participation exemption regimeexempts most dividends, capital gains from shares andforeign branch prots.

    Foreign tax relief and Controlled Foreign Companies (CFC)rules have also been improved, and exit tax has beenchanged to conform EU requirements. Portugal can nally

    aim at being a good location for holding companies, makingit an attractive platform for through-bound investmentsin other countries. Thirdly, tax losses can now be carriedforward during 12 years (previously, 5 years), although witha cap of 70% on the annual taxable prot. Fourthly, new

    regimes for IP have been introduced, which either allow fora tax depreciation over 20 years (e.g., for trademarks andgoodwill from business combinations) or a partial incomeexemption (e.g., for patents) to enhance R&D. The last one,combined with the low (5%) corporate tax rate applicablewithin the Madeira Free Zone until 2020 (licenses are stillavailable until 31 December 2014), can result in a 2.5%effective tax rate.

    Fifthly, Portugal will continue to provide nancial and taxincentives for the acquisition of xed assets until 2020,

    complemented with incentives to R&D that grant signicant

    tax credits and several tax exemptions, as well as with jobcreation incentives. Start-ups may effectively pay no taxduring the rst years of activity by offsetting the tax credits

    derived from investment projects. Small and medium-sizedcompanies also have available notional interest deductionsand reinvestment of prots reliefs. These incentives,

    together with certain other provisions, aim to facilitate therecapitalization of companies.

    All in all, Portugal is today a less bureaucratic, more exible,

    competitive and investment-friendly country.

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    Central region

    of Portugal:

    promoting innovation,

    building competitivenessCCDRC has more than 2 billion eurosavailable to invest in the region’sdevelopment through 2020. Nearly halfof this will be used to promote privateinvestments that drive competitivenessand internationalization, including FDI.”

    Prof. Ana AbrunhosaPresident, Regional Development Authority of Central Portugal

    (CCDRC)Central Portugal exhibits attributes that are essential tothe promotion of science and innovation and the buildingof sustainable competitiveness. Its key attractivenessfactors include:

    1. Territory – it is marked by a balanced network of citieswith excellent quality of life indicators, the existence of twocommercial ports (Aveiro and Figueira da Foz), excellentroad infrastructure and good rail links to the major urbancenters of Lisbon and Porto. The region is also the country’smain gateway to Europe, given its accessibility to Spain andtherefore the rest of Europe.

    2. Qualied and competitive human resources – the regionaccounts for about 20% of the young population (0 to 14years) in Portugal, with more than 25% of the populationaged 30 to 34 having a university degree. With universitycampuses in the largest cities, including one of the oldestuniversities in Europe – Coimbra – and a renowned source ofsoftware developers and telecommunication experts – Aveiro– the region produces 17,000 graduates every year (22%of the national total). The areas of business (management,economics and accounting), engineering, mathematicsand health account for 43% of these graduates.

    3. Excellent scientic and technological infrastructure –featuring a network of universities, polytechnics and advancedresearch and technology centers, the region provideshigh-quality services and support to businesses.It has a very strong heritage in industrial moulds, being thehome of leading global companies and of the PortugueseEngineering & Tooling Cluster. CENTIMFE, the technologycenter for moulds, tooling and plastics, is internationallyknown. CTCV is the technological center for ceramics andglass, with CTIC playing a similar role for leather industries.Biocant is a dedicated park of biotech-focused science and

    technology. The availability of industrial sites in modern andwell-run business parks completes the business-friendlypackage of the region.

    4. Entrepreneurial drive – this is illustrated by the globalsuccess of many of the companies located in the region andbuilt upon by a continuous ow of startups and spinoffs

    emerging from the universities and nurtured by a strongnetwork of incubators. Pedro Nunes Institute, with anextensive track record in incubating technology companies,is a key reference in this area.

    The Regional Development Authority of Central Portugal(CCDRC) is deeply involved in promoting foreign investment

    into the region, both by attracting new projects and byworking with foreign companies already present in the region,monitoring and helping overcome any obstacles to theiractivities. CCDRC sees FDI as a key driver of technologicalinnovation, strengthening the economic fabric and developingqualied human resources. FDI represents only about 3% of

    total employment in the central region, but is responsible fora turnover of about 22.5% of regional output, with a decisiveimpact on regional productivity.

    In the next period of application of EU funds during 2014 to2020, Central Portugaĺ s Operational Program gives a very

    clear priority for private investment. CCDRC has more than�