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Exploring the Value of Community- Integrated Networks for Community- Based Organizations, Older Adults, and Partnership Opportunities April 9, 2019 Sharon Williams, Chief Executive Officer, Williams Jaxon Consulting, LLC Dianne Davis, Vice President, Health Self-Management Services, Partners in Care Foundation Jennifer Raymond, Chief Strategy Officer, Elderly Services of Merrimack Valley, Inc. Kathleen Zuke, Senior Program Manager.

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Page 1: Exploring the Value of Community- Integrated Networks for ... · Hub Network-other CBOs and or health care organizations (VNA, AAAs, home health, CILs, etc.) that may be part of the

Exploring the Value of Community-

Integrated Networks for Community-

Based Organizations, Older Adults, and

Partnership Opportunities

April 9, 2019

• Sharon Williams, Chief Executive Officer, Williams Jaxon

Consulting, LLC

• Dianne Davis, Vice President, Health Self-Management Services,

Partners in Care Foundation

• Jennifer Raymond, Chief Strategy Officer, Elderly Services of

Merrimack Valley, Inc.

• Kathleen Zuke, Senior Program Manager.

Page 2: Exploring the Value of Community- Integrated Networks for ... · Hub Network-other CBOs and or health care organizations (VNA, AAAs, home health, CILs, etc.) that may be part of the

Improving the lives of 10 million older adults by 2020 | © 2019 National Council on Aging 2

About NCOA

Who We Are: NCOA is the national voice for

every American’s right to age well

Our Vision:A just and caring society in which

each of us, as we age, lives with

dignity, purpose, and security

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Improving the lives of 10 million older adults by 2020 | © 2019 National Council on Aging 3

NCOA’s Center for Healthy Aging

▪ Goal: Increase the quality and years of

healthy life for older adults and adults with

disabilities

▪ Two national resource centers funded

by the Administration for Community

Living

❑ Chronic Disease Self-Management

Education (CDSME)

❑ Falls Prevention

▪ Other key areas: behavioral health,

physical activity, immunizations, oral

health

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Improving the lives of 10 million older adults by 2020 | © 2019 National Council on Aging 4

Value of Integrated Care to CBOs and Older Adults

o Advances our Mission and Vision

o Improved Services for our consumers

o Improved Outcomes for our consumers

o Competition

o Quality

o Sustainability

Page 5: Exploring the Value of Community- Integrated Networks for ... · Hub Network-other CBOs and or health care organizations (VNA, AAAs, home health, CILs, etc.) that may be part of the

Improving the lives of 10 million older adults by 2020 | © 2019 National Council on Aging 5

Conventional Medical Model Delivery System is Incomplete

• Drivers of health outcomes lie outside of conventional medical model delivery

systems

• The U.S. spends more per capita on medical services than other nations; much

less on social services and safety net programs

o U.S. health care spending grew 4.3% in 2016, reaching $3.3 trillion or $10,348 per person

o Failure to address the social determinants of health increases utilization of services and

increases the cost of care

• New world order:

o Current system’s siloed policies and practices must evolve

o Advancing a health policy framework addressing physical, social, and behavioral

determinants of health would achieve better population health outcomes, reduce health

disparities, and lower costs

Page 6: Exploring the Value of Community- Integrated Networks for ... · Hub Network-other CBOs and or health care organizations (VNA, AAAs, home health, CILs, etc.) that may be part of the

Improving the lives of 10 million older adults by 2020 | © 2019 National Council on Aging 6

Social Determinants of Health

Page 7: Exploring the Value of Community- Integrated Networks for ... · Hub Network-other CBOs and or health care organizations (VNA, AAAs, home health, CILs, etc.) that may be part of the

Improving the lives of 10 million older adults by 2020 | © 2019 National Council on Aging 7

Health Care Transformation

• Integrated Care

o Linking Social Determinants of

Health with Clinical Services

• Marketplace Reform

• Cost

• Quality

• Person Centered Practices

o Patient Experience

o Outcomes/Expectations

• SUSTAINABILITY!!!

Page 8: Exploring the Value of Community- Integrated Networks for ... · Hub Network-other CBOs and or health care organizations (VNA, AAAs, home health, CILs, etc.) that may be part of the

CAPartners At

Home Network

FLFlorida Health

Networks

MAHealthy Living

Centers of Excellence

VAEVCTP &

VAAA Cares

NYWestern NY Integrated

Care Collaborative

OHDirection

Home

INIndiana Aging

Alliance

PAAging Well,

LLC & C3

TXHealthy at Home, T4A

WAConexus Health

Resources1

OKOklahoma

Aging & Disability Alliance1

1Not a full statewide network

MDLiving Well Center of

Excellence

The Future Is Now

ILIllinois

Community Health and

Aging Collaborativ

e

NCCommunit

y Health Partners1

OROregon

Wellness Network

Page 9: Exploring the Value of Community- Integrated Networks for ... · Hub Network-other CBOs and or health care organizations (VNA, AAAs, home health, CILs, etc.) that may be part of the

Improving the lives of 10 million older adults by 2020 | © 2019 National Council on Aging 9

Network Hub Definitions

Hub Business Partners-those organizations that will have a stake in the development/design of the hub model/structure; share administrative oversight and governance responsibilities and contribute to defining the hub goals/mission.

Hub Network-other CBOs and or health care organizations (VNA, AAAs, home health, CILs, etc.) that may be part of the subcontracted network utilized to deliver Hub programs and services.

Hub Customers- entities to whom the Hub will be marketing its services for contracting, pilots, demonstrations, etc. and receive payment for services rendered.

Page 10: Exploring the Value of Community- Integrated Networks for ... · Hub Network-other CBOs and or health care organizations (VNA, AAAs, home health, CILs, etc.) that may be part of the

Improving the lives of 10 million older adults by 2020 | © 2019 National Council on Aging 10

Value of an organized hub

Page 11: Exploring the Value of Community- Integrated Networks for ... · Hub Network-other CBOs and or health care organizations (VNA, AAAs, home health, CILs, etc.) that may be part of the

Improving the lives of 10 million older adults by 2020 | © 2019 National Council on Aging 11

Page 12: Exploring the Value of Community- Integrated Networks for ... · Hub Network-other CBOs and or health care organizations (VNA, AAAs, home health, CILs, etc.) that may be part of the

Improving the lives of 10 million older adults by 2020 | © 2019 National Council on Aging 12

Building Blocks of CBO Integrated Hubs

Readiness for Engagement

Health Care Industry Business Acumen

Business Development

Strategic Planning

Page 13: Exploring the Value of Community- Integrated Networks for ... · Hub Network-other CBOs and or health care organizations (VNA, AAAs, home health, CILs, etc.) that may be part of the

Improving the lives of 10 million older adults by 2020 | © 2019 National Council on Aging 13

Network Development Learning Collaborative

Dianne Davis

Vice President, Health Self-

Management Services Partners in

Care Foundation

Jennifer Raymond Chief Strategy Officer

& Director, Healthy Living Center of

Excellence, Elder Services of the

Merrimack Valley

Katie Zuke

Senior Program Manager, National

Council on Aging

Sharon R. Williams NCOA Consultant & CEO, Williams Jaxon

Consulting, LLC

2019-2020

Network Development

Learning Collaborative

Faculty

Page 14: Exploring the Value of Community- Integrated Networks for ... · Hub Network-other CBOs and or health care organizations (VNA, AAAs, home health, CILs, etc.) that may be part of the

Improving the lives of 10 million older adults by 2020 | © 2019 National Council on Aging 14

Network Development Learning Collaborative

• Lectures featuring LC faculty, national health care & CBO industry experts, peer learning

• Conducted via monthly webinars

Specialized curriculum

•Cohort networking: Progress, successes, challenges

•Group homework assignments

•Supplemental resources

Supportive online community

•Opportunity for specialized support

Biannual 1:1 meetings

Page 15: Exploring the Value of Community- Integrated Networks for ... · Hub Network-other CBOs and or health care organizations (VNA, AAAs, home health, CILs, etc.) that may be part of the

Improving the lives of 10 million older adults by 2020 | © 2019 National Council on Aging 15

Network Development Learning Collaborative

Curriculum

Business/Organizational Culture Transformation

Partnership Assessment

Environmental Scan

Hub Structure Options

Elements of Business Plan Development

Financial Modeling

Health Care Quality/Performance Drivers

Value Proposition

Customer Engagement Strategies

Page 16: Exploring the Value of Community- Integrated Networks for ... · Hub Network-other CBOs and or health care organizations (VNA, AAAs, home health, CILs, etc.) that may be part of the

Improving the lives of 10 million older adults by 2020 | © 2019 National Council on Aging 16

Network Development Learning Collaborative

Alumni:

• 2017-18: Connecticut, Illinois, North Carolina, Oregon, Maine, Maryland, Texas, Vermont & Wisconsin

• 2018-19: Washington, New Hampshire, Missouri, Florida, South Dakota, Pennsylvania & Michigan

Page 17: Exploring the Value of Community- Integrated Networks for ... · Hub Network-other CBOs and or health care organizations (VNA, AAAs, home health, CILs, etc.) that may be part of the

Improving the lives of 10 million older adults by 2020 | © 2019 National Council on Aging 17

Network Development Learning Collaborative

Speaking of alumni…

James D. Stowe, PhD

Director, Aging & Adult Services

Lead, Managed Services Network

Mid-America Regional Council

Page 18: Exploring the Value of Community- Integrated Networks for ... · Hub Network-other CBOs and or health care organizations (VNA, AAAs, home health, CILs, etc.) that may be part of the

Improving the lives of 10 million older adults by 2020 | © 2019 National Council on Aging 18

Apply for the next Network Development Learning Collaborative!

April 9 & May 9

@ 1-2 p.m. ET:

Join our introductory network development

webinars—open to all!

June:

Learning Collaborative

application released

July:

Learning Collaborative participants announced

Sept. 2019- June 2020: Monthly

Learning Collaborative webinars with

selected organizations

Faculty:

Sharon R. Williams, Williams Jaxon Consulting

Dianne Davis, Partners in Care Foundation

Jennifer Raymond, Elder Services of the Merrimack Valley

Kathleen Zuke, National Council on Aging

Learn more about NCOA learning collaboratives here.

Email [email protected] with questions.

Page 19: Exploring the Value of Community- Integrated Networks for ... · Hub Network-other CBOs and or health care organizations (VNA, AAAs, home health, CILs, etc.) that may be part of the

Improving the lives of 10 million older adults by 2020 | © 2019 National Council on Aging 19

Check out our next webinar on network development!

Building Community-Integrated Networks through Purposeful Partnerships

May 9 @ 1-2 p.m. ET

Register now!

Community-based organizations are increasingly banding together to develop collaborative community-

integrated networks to support older adults’ ability to live independently in their communities and develop

health care contracts to improve service delivery. This webinar will focus on the building blocks of

community-integrated networks and critical steps in developing an effective hub, including conducting an

environmental scan, evaluating organizational culture, and formalizing partnership roles and responsibilities.

Details about the 2019-20 Network Development Learning Collaborative will also be shared.

Presenters:

• Sharon Williams, Chief Executive Officer, Williams Jaxon Consulting, LLC

• Dianne Davis, Vice President, Health Self-Management Services, Partners in Care Foundation

• Jennifer Raymond, Chief Strategy Officer, Elderly Services of Merrimack Valley, Inc.

Page 20: Exploring the Value of Community- Integrated Networks for ... · Hub Network-other CBOs and or health care organizations (VNA, AAAs, home health, CILs, etc.) that may be part of the

Improving the lives of 10 million older adults by 2020 | © 2019 National Council on Aging 20

Thank you!

Any questions?