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Exploring The Fundamentals Of A Smart City
Transformation
TPr. Chew Lee Ting (MBA)
Town & Country Planning Officer| Majlis Bandaraya Iskandar Puteri
22 October 2019
ESRI Malaysia Senior Leaders Forum, 22 October 20191
Table of Contents
01. Who are we?
- What we do?- A little history
02. Important of Location in Delivering Services
- Datasets that we have to maintain
Exploring The Fundamentals Of A Smart City Transformation
ESRI Malaysia Senior Leaders Forum, 22 October 2019
- Salient facts about MBIP
04. Our way to be ‘smart’ in managing our city
- Unified map service – making city planning and operation more sensible
- How we implement First Phase
03. Why we view GIS Resources Service Platform is the fundamental element of
smart city management?
- Architecture of smart city management system to MBIP
Table of Contents
07. Key Challenges in Creating Change
Exploring The Fundamentals Of A Smart City Transformation
ESRI Malaysia Senior Leaders Forum, 22 October 2019
- Data migration and contribution
- Configure Services
- Produce apps without coding
06. Progress Update on Second Phase
08. Humble advice to increase the success rate of your transformation
05. First Output Under Smart City Management – One Map MBIP- Features of One Map MBIP
- Performance for One Map MBIP
- What we gain
01Who we are?
4
Development of MBIPMBIP- 66 YEARS OLD ORGANISATION (2019)
FUTURE?1953 1978 2000 2017
MAJLIS PERBANDARAN JOHOR BAHRU TENGAH
Promoted to Municipal Council
on 1st January 2000
MAJLIS BANDARAYA ISKANDAR PUTERI
Conferred on 22 November
2017
METROPOLITAN CITY?
Merged with neighboring
councils? City Hall?
8 LOCAL COUNCILS
6 most populous
settlements during
Kangchu System
MAJLIS DAERAH JOHOR BAHRU TENGAH
Merged into a single entity
effective from 1st Mac 1978
What we do?
The view outside your window mostly related to us. Street lighting, roadside planting, the way you going home, the restaurant
you have your lunch and others many more. Your day has been made better by local government?
Cleanliness rating, safe city, community development, low
carbon life style, CSR
Create and maintain public
facilities such as market and
community centers, public parks
and landscaping.
Carry out local planning,
building controls functions
through development plan
approval and facilitation,
business licensing.
Public amenities and spaceLocal Planning & Control Community Wellbeing
02Important of Location in
Delivering Services
7
Salient facts about MBIP
01Fact
Governs only 21.4% (402.96 kilometer2 ) area of District of JB & Kulai but home for 50% residents (Estimated 688,000 citizens MBIP).
Administration Area & Resident
02Fact
With a total revenue of RM 250 million. Income from taxes is the main income source (64%).
Income – Year 2018
Kota Iskandar
SiLC
Second Link
Port Tg. Pelepas
Skudai
Gelang Patah
03Fact
Total 182 planned seetlement and 46 villages recorded to date. 13 special places recorded from gazette topography plan.
Places within MBIP
04Fact
Permanent staff: 628 people; Contract Staff: 220 people.
Man power
Development landscape
Reaching more than 209,687 property's assessment accounts by the 1st April 2019 with the total value of RM 113 billion.
Vision of Iskandar Puteri
To become a developed and prosperous city.
Within the Central Business District enclavedthe Kota Iskandar as the Johor State new administrative centre, the first Lego Land in Asia, Sanrio Hello Kitty Town, Thomas Town, Little Big Club, the first marina in Malaysia being recognized and awarded with 5 Gold Anchor Award by The Yacht Harbour Association.
LOCATION & LOCAL AUTHORITYStar Rating Criteria for Local Authority 2018
77 % 58 % 76 %28 %
Core (150)
How do you control your
license holder? Do you have list
of construction site for
monitoring? Where your team
perform fogging exercise?
Customer Management (55)
How we handle complaint?
How the officer monitor the
assignment? How is your
customer coverage? Any plan
on new service branch?
Community Participation & Citizen Point of view (51)
How many Resident
Committees operate in your
area? Where is your free wifi
location? Where is your youth
center?
Management (86)
Where are of your strategic
projects? What is the new
source of income?
* (x) Total number of criteria
DatasetsSilos, no integration.
Valuation
Assessment
Arrear
Licensing
Licensed Enforcement
Urban Services
Solid waste Public cleaning
Park Maintenance
Public building Maintenance
Premises Rating
Community development
Land use
Land & Strata Street
Management
Contract Budget
HRAsset
DatasetsIntegrate via locations.
Valuation
Assessment
Arrear
Licensing
Licensed Enforcement
Urban Services
Solid waste Public cleaning
Park Maintenance
Public building Maintenance
Premises Rating
Community development
Land use
Land & Strata Street
Management
Contract Budget
HRAsset
Location
Location
13
03Why we view GIS Resources Service Platform is the fundamental element of smart city management?
14
Architecture of a smart city management systemGIS Resources Service Platform is the fundamental element of smart city management
Sensors & actuators
Convergent Network (Communication)
Database (Data management)
Sets of map (Geographical Information)
Cloud (Computing & Storage)
Terminal
Network
Cloud
Database
Map
Unified internal portal services, external portal services, unified map services, unified IoTServices, Connection
Integrate Data & Services
CIT
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RT
ENER
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Smart Application
Project Phasing For MBIP Smart City Management
1. Web Portal
2. Web apps
Phase 1 (2017-2018)• Overcome departmental
information Silo• Public Empowerment
1. Assessment Arrear Portal
2. On site team data collection
3. X,Y,Z try run 4. One Development
Project Monitoring (DO-CCC-Valuation) Phase I
1. One Development Project Monitoring (DO-CCC-Valuation) Phase II
2. City Command Center Phase I:– Smart Surveillance- Smart Traffic
Phase 3 (2020)• Revenue Generation• Sensor Tech 1. Simulate impact, detect risk
2. City Command Center Phase II: - Smart ?
Phase 4 (2021)• City Analytic
Phase 2 (2019)• Increase productivity• Cost Saving• Improve efficiency • Mobile Apps
Our way to get ‘smart’ in managing our city
04Our way to be ‘smart’ in managing our city
www.onemap.mbip.gov.my
Unified map service
Satu inisiatif di bawah Pengurusan Bandar Pintar(Smart City Management)
Making city planning and operation more sensible
How we start
01 02 03 04
Choose your software.
Get An GIS Enterprise Software
Typology cleaning to increase the quality of
data.
Data Cleaning and publish to web portal
Migrate from existing storage to new data model in enterprise
geodatabase.
Hands On Data Migration
Design your app according to need of
target group from published layer(s).
Create web app
4 Steps to Share Spatial data How we start to make information flow
20
05First Output Under Smart City Management
– One Map MBIP
Features of One Map (Open Access)
Total of 10 web apps developed by in-house's team.
Is a Story Map contains information on elected Parliamentary Member, Member of
Dewan Undangan Negeri (DUN) and Councilors servicing your neighbourhood..
Wakil Rakyat Yang Berkhidmat Untuk Anda
01
App
An application for user to explore for existing land use on site without specifies identity such as LOT, PTD or place.
Carian Maklumat Guna Tanah Semasa
02App
An application for user who have search identity such as LOT number or street name to retrieve the type of land use and Planning Block for development control.
Carian Tanah Melalui Nama Jalan Dan Nombor LOT
03App
An application to help public to retrieve which Councillor is serving he/she by the name of their settlement.
Zon Ahli Majlis MBIP
04App
Features of One Map (Open Access)
Total of 10 apps developed by in-house's team.
A guide for council’s staff and public to effective recognize council’s jurisdiction boundary.
Penempatan dalam MBIP
05
App
A public’s interactive map contains information on all public amenities available inside MBIP. The information on public hall also linked to the rental rate and capacity of ready to rent facilities held by council.
Carian Lokasi Tumpuan Dan Kemudahan Setempat
06App
A public interactive map contains licensed hotels in MBIP with it’s address, total of room, link to web site and link to start navigation to the hotel using Waze and Google Map.
Hotel and Penginapan
07App
Collection of UAV images which covered 20% of MBIP’s area. Images was taken from 2016 onward.
Kawasan Liputan Imej UAV
08App
Features of One Map (Open Access)
Total of 10 apps developed by in-house's team.
An inventory on the park asset owned by MBIP with its location. A total of 6,875 park equipment was displayed in the map and can be viewed via Google Street.
iPark 2.0
09
App
A map highlighted the area of illegal waste disposal site within MBIP to trigger public attention and cross agency monitoring. Information was provided by Department of Public Health, MBIP.
Lokasi Pembuangan Sisa Haram
10App
Performance of One Map MBIP First Output Under Smart City Management – Portal One Map MBIP
A total of 2,040 session was launched 15/7/2019 – 14/10/2019 (90 days).
• Increase productivity• Cost Saving• Improve efficiency • Empower Public Through Virtual Engagement • Data Visualization
Aim - Focus on city’s operation
https://analytics.google.com/analytics/web/ assessed 15.10.2019
8/10/2019 – 14/10/2019(7 days)
User profile
15/7/2019 – 14/10/2019 (Last 90 days).
Only 34.1% traffic was returning user. 263 new users acquired within last 90 days.
Pattern Changed
65.9%
34.1%
Source: https://analytics.google.com/analytics/web/ assessed 15.10.19
1st : Malaysia (1,906 sessions)2nd: Singapore (69 sessions)
3rd: United States (16 sessions)4th: China (11 sessions)
What we gain in the First Phase? ESRI Malaysia Senior Leaders Forum, 22 October 2019
New form of web-base data entry enlarged and grew the GIS Community
inside the organisatiion
Increase the size of GIS community
Feedback from new councilors were One Map helps them understand their
working area better.
Increase stakeholders satisfaction
Increase interaction exchange of information among departments
Improved communication across department
To becoming more citizen-led, we have to start with data sharing.
Citizen-led
Management now value the geographical information better.
Foundation for Smart-City Management
06Progress Update on
Second Phase
INTEGRATION WITHIN VALUATION DATABASE AND GEO DATABASE
KEY IN PTD NUMBER TO ALLOW JOIN AND RELATE BETWEEN DATABASE
SHORTHER INVESTIGATION AND RESPONSE PERIOD ON ISSUE CONCERNING PUBLIC HEALTH
SHARING ON UAV IMAGE VIA ONE MAP MBIP
Facebook: SCM Southern Corridor Malaysia
SG. DANGA
SG. SKUDAI
SHORTHER INVESTIGATION AND RESPONSE PERIOD ON ISSUE CONCERNING PUBLIC HEALTH
SHARING ON UAV IMAGE VIA ONE MAP MBIP
ON SITE TEAM DATA COLLECTIONiPARK 2.0
07Key Challenges in Creating Change
32
Data migration and contribution
Tips 1:
Rent-A-Tech to kick-off the quick transformation and to design a workable data structure.
2003 2005 2017
Web-based GIS
Smart City Management
initiated
Data Enter
JoGIS, a collaboration
project between State
Government and MaCGDI
Data User
Simple overlay, buffer analysisLand parcel archived until 10/3/2019:Existing development: 204,780 lotsCommitted development: 53,437 lots
Land parcel archived until 10/10/2018:Existing development: 204,022 lotsCommitted development: 52,164 lots
Configure Services
Tips 2:
Modify your firewall to allow communication on the ports used by ArcGIS Server, Data Server andWeb server/Web Adaptor.
Produce apps without coding
Tips 3: Just do it.
08Humble advice to increase the success
rate of your transformation
Increase The Success Rate On Spatial Data Sharing Embarking Smart City Management Through Sharing On Spatial Data
01
03
02
04
We are the one who will maintain and owned the system. We have to able to do sustain it long term.
Hands on by internal staff
We need IT support to make spatial data sharing into reality. The are the server taker. Slowly we partner with internal department to transform their datasets.
Team up with IT Department
Land use map is a type of base map which can be the base to reproduce other thematic map. Simplify your map’s information presentation.
Jump out from land use, focus on social economy information
If you are hiring consultant, reduce the system customization as much as you can. This will lead to long term maintenance issue when there new release of plug in/ older function no longer supported by the developer
Reduce System Customization
ESRI Malaysia Senior Leaders Forum, 22 October 2019
THANK YOU!TPr. Chew Lee Ting
Town and Country Planning Officer,Planning & Development Department,
Majlis Bandaraya Iskandar Puteri
Email: [email protected]
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