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Exploring The Fundamentals Of A Smart City Transformation TPr. Chew Lee Ting (MBA) Town & Country Planning Officer| Majlis Bandaraya Iskandar Puteri 22 October 2019 ESRI Malaysia Senior Leaders Forum, 22 October 2019 1

Exploring The Fundamentals Of A Smart City Transformation

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Page 1: Exploring The Fundamentals Of A Smart City Transformation

Exploring The Fundamentals Of A Smart City

Transformation

TPr. Chew Lee Ting (MBA)

Town & Country Planning Officer| Majlis Bandaraya Iskandar Puteri

22 October 2019

ESRI Malaysia Senior Leaders Forum, 22 October 20191

Page 2: Exploring The Fundamentals Of A Smart City Transformation

Table of Contents

01. Who are we?

- What we do?- A little history

02. Important of Location in Delivering Services

- Datasets that we have to maintain

Exploring The Fundamentals Of A Smart City Transformation

ESRI Malaysia Senior Leaders Forum, 22 October 2019

- Salient facts about MBIP

04. Our way to be ‘smart’ in managing our city

- Unified map service – making city planning and operation more sensible

- How we implement First Phase

03. Why we view GIS Resources Service Platform is the fundamental element of

smart city management?

- Architecture of smart city management system to MBIP

Page 3: Exploring The Fundamentals Of A Smart City Transformation

Table of Contents

07. Key Challenges in Creating Change

Exploring The Fundamentals Of A Smart City Transformation

ESRI Malaysia Senior Leaders Forum, 22 October 2019

- Data migration and contribution

- Configure Services

- Produce apps without coding

06. Progress Update on Second Phase

08. Humble advice to increase the success rate of your transformation

05. First Output Under Smart City Management – One Map MBIP- Features of One Map MBIP

- Performance for One Map MBIP

- What we gain

Page 4: Exploring The Fundamentals Of A Smart City Transformation

01Who we are?

4

Page 5: Exploring The Fundamentals Of A Smart City Transformation

Development of MBIPMBIP- 66 YEARS OLD ORGANISATION (2019)

FUTURE?1953 1978 2000 2017

MAJLIS PERBANDARAN JOHOR BAHRU TENGAH

Promoted to Municipal Council

on 1st January 2000

MAJLIS BANDARAYA ISKANDAR PUTERI

Conferred on 22 November

2017

METROPOLITAN CITY?

Merged with neighboring

councils? City Hall?

8 LOCAL COUNCILS

6 most populous

settlements during

Kangchu System

MAJLIS DAERAH JOHOR BAHRU TENGAH

Merged into a single entity

effective from 1st Mac 1978

Page 6: Exploring The Fundamentals Of A Smart City Transformation

What we do?

The view outside your window mostly related to us. Street lighting, roadside planting, the way you going home, the restaurant

you have your lunch and others many more. Your day has been made better by local government?

Cleanliness rating, safe city, community development, low

carbon life style, CSR

Create and maintain public

facilities such as market and

community centers, public parks

and landscaping.

Carry out local planning,

building controls functions

through development plan

approval and facilitation,

business licensing.

Public amenities and spaceLocal Planning & Control Community Wellbeing

Page 7: Exploring The Fundamentals Of A Smart City Transformation

02Important of Location in

Delivering Services

7

Page 8: Exploring The Fundamentals Of A Smart City Transformation

Salient facts about MBIP

01Fact

Governs only 21.4% (402.96 kilometer2 ) area of District of JB & Kulai but home for 50% residents (Estimated 688,000 citizens MBIP).

Administration Area & Resident

02Fact

With a total revenue of RM 250 million. Income from taxes is the main income source (64%).

Income – Year 2018

Kota Iskandar

SiLC

Second Link

Port Tg. Pelepas

Skudai

Gelang Patah

03Fact

Total 182 planned seetlement and 46 villages recorded to date. 13 special places recorded from gazette topography plan.

Places within MBIP

04Fact

Permanent staff: 628 people; Contract Staff: 220 people.

Man power

Page 9: Exploring The Fundamentals Of A Smart City Transformation

Development landscape

Reaching more than 209,687 property's assessment accounts by the 1st April 2019 with the total value of RM 113 billion.

Vision of Iskandar Puteri

To become a developed and prosperous city.

Within the Central Business District enclavedthe Kota Iskandar as the Johor State new administrative centre, the first Lego Land in Asia, Sanrio Hello Kitty Town, Thomas Town, Little Big Club, the first marina in Malaysia being recognized and awarded with 5 Gold Anchor Award by The Yacht Harbour Association.

Page 10: Exploring The Fundamentals Of A Smart City Transformation

LOCATION & LOCAL AUTHORITYStar Rating Criteria for Local Authority 2018

77 % 58 % 76 %28 %

Core (150)

How do you control your

license holder? Do you have list

of construction site for

monitoring? Where your team

perform fogging exercise?

Customer Management (55)

How we handle complaint?

How the officer monitor the

assignment? How is your

customer coverage? Any plan

on new service branch?

Community Participation & Citizen Point of view (51)

How many Resident

Committees operate in your

area? Where is your free wifi

location? Where is your youth

center?

Management (86)

Where are of your strategic

projects? What is the new

source of income?

* (x) Total number of criteria

Page 11: Exploring The Fundamentals Of A Smart City Transformation

DatasetsSilos, no integration.

Valuation

Assessment

Arrear

Licensing

Licensed Enforcement

Urban Services

Solid waste Public cleaning

Park Maintenance

Public building Maintenance

Premises Rating

Community development

Land use

Land & Strata Street

Management

Contract Budget

HRAsset

Page 12: Exploring The Fundamentals Of A Smart City Transformation

DatasetsIntegrate via locations.

Valuation

Assessment

Arrear

Licensing

Licensed Enforcement

Urban Services

Solid waste Public cleaning

Park Maintenance

Public building Maintenance

Premises Rating

Community development

Land use

Land & Strata Street

Management

Contract Budget

HRAsset

Location

Location

Page 13: Exploring The Fundamentals Of A Smart City Transformation

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03Why we view GIS Resources Service Platform is the fundamental element of smart city management?

Page 14: Exploring The Fundamentals Of A Smart City Transformation

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Architecture of a smart city management systemGIS Resources Service Platform is the fundamental element of smart city management

Sensors & actuators

Convergent Network (Communication)

Database (Data management)

Sets of map (Geographical Information)

Cloud (Computing & Storage)

Terminal

Network

Cloud

Database

Map

Unified internal portal services, external portal services, unified map services, unified IoTServices, Connection

Integrate Data & Services

CIT

Y R

ESP

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CEN

TER

SMA

RT

TRA

FFIC

SAFE

CIT

Y

SMA

RT

ENER

GY

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OR

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N

MA

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D

ASH

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AR

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Smart Application

Page 15: Exploring The Fundamentals Of A Smart City Transformation

Project Phasing For MBIP Smart City Management

1. Web Portal

2. Web apps

Phase 1 (2017-2018)• Overcome departmental

information Silo• Public Empowerment

1. Assessment Arrear Portal

2. On site team data collection

3. X,Y,Z try run 4. One Development

Project Monitoring (DO-CCC-Valuation) Phase I

1. One Development Project Monitoring (DO-CCC-Valuation) Phase II

2. City Command Center Phase I:– Smart Surveillance- Smart Traffic

Phase 3 (2020)• Revenue Generation• Sensor Tech 1. Simulate impact, detect risk

2. City Command Center Phase II: - Smart ?

Phase 4 (2021)• City Analytic

Phase 2 (2019)• Increase productivity• Cost Saving• Improve efficiency • Mobile Apps

Our way to get ‘smart’ in managing our city

Page 16: Exploring The Fundamentals Of A Smart City Transformation

04Our way to be ‘smart’ in managing our city

Page 17: Exploring The Fundamentals Of A Smart City Transformation

www.onemap.mbip.gov.my

Unified map service

Satu inisiatif di bawah Pengurusan Bandar Pintar(Smart City Management)

Making city planning and operation more sensible

Page 18: Exploring The Fundamentals Of A Smart City Transformation

How we start

Page 19: Exploring The Fundamentals Of A Smart City Transformation

01 02 03 04

Choose your software.

Get An GIS Enterprise Software

Typology cleaning to increase the quality of

data.

Data Cleaning and publish to web portal

Migrate from existing storage to new data model in enterprise

geodatabase.

Hands On Data Migration

Design your app according to need of

target group from published layer(s).

Create web app

4 Steps to Share Spatial data How we start to make information flow

Page 20: Exploring The Fundamentals Of A Smart City Transformation

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05First Output Under Smart City Management

– One Map MBIP

Page 21: Exploring The Fundamentals Of A Smart City Transformation

Features of One Map (Open Access)

Total of 10 web apps developed by in-house's team.

Is a Story Map contains information on elected Parliamentary Member, Member of

Dewan Undangan Negeri (DUN) and Councilors servicing your neighbourhood..

Wakil Rakyat Yang Berkhidmat Untuk Anda

01

App

An application for user to explore for existing land use on site without specifies identity such as LOT, PTD or place.

Carian Maklumat Guna Tanah Semasa

02App

An application for user who have search identity such as LOT number or street name to retrieve the type of land use and Planning Block for development control.

Carian Tanah Melalui Nama Jalan Dan Nombor LOT

03App

An application to help public to retrieve which Councillor is serving he/she by the name of their settlement.

Zon Ahli Majlis MBIP

04App

Page 22: Exploring The Fundamentals Of A Smart City Transformation

Features of One Map (Open Access)

Total of 10 apps developed by in-house's team.

A guide for council’s staff and public to effective recognize council’s jurisdiction boundary.

Penempatan dalam MBIP

05

App

A public’s interactive map contains information on all public amenities available inside MBIP. The information on public hall also linked to the rental rate and capacity of ready to rent facilities held by council.

Carian Lokasi Tumpuan Dan Kemudahan Setempat

06App

A public interactive map contains licensed hotels in MBIP with it’s address, total of room, link to web site and link to start navigation to the hotel using Waze and Google Map.

Hotel and Penginapan

07App

Collection of UAV images which covered 20% of MBIP’s area. Images was taken from 2016 onward.

Kawasan Liputan Imej UAV

08App

Page 23: Exploring The Fundamentals Of A Smart City Transformation

Features of One Map (Open Access)

Total of 10 apps developed by in-house's team.

An inventory on the park asset owned by MBIP with its location. A total of 6,875 park equipment was displayed in the map and can be viewed via Google Street.

iPark 2.0

09

App

A map highlighted the area of illegal waste disposal site within MBIP to trigger public attention and cross agency monitoring. Information was provided by Department of Public Health, MBIP.

Lokasi Pembuangan Sisa Haram

10App

Page 24: Exploring The Fundamentals Of A Smart City Transformation

Performance of One Map MBIP First Output Under Smart City Management – Portal One Map MBIP

A total of 2,040 session was launched 15/7/2019 – 14/10/2019 (90 days).

• Increase productivity• Cost Saving• Improve efficiency • Empower Public Through Virtual Engagement • Data Visualization

Aim - Focus on city’s operation

https://analytics.google.com/analytics/web/ assessed 15.10.2019

8/10/2019 – 14/10/2019(7 days)

Page 25: Exploring The Fundamentals Of A Smart City Transformation

User profile

15/7/2019 – 14/10/2019 (Last 90 days).

Only 34.1% traffic was returning user. 263 new users acquired within last 90 days.

Pattern Changed

65.9%

34.1%

Source: https://analytics.google.com/analytics/web/ assessed 15.10.19

1st : Malaysia (1,906 sessions)2nd: Singapore (69 sessions)

3rd: United States (16 sessions)4th: China (11 sessions)

Page 26: Exploring The Fundamentals Of A Smart City Transformation

What we gain in the First Phase? ESRI Malaysia Senior Leaders Forum, 22 October 2019

New form of web-base data entry enlarged and grew the GIS Community

inside the organisatiion

Increase the size of GIS community

Feedback from new councilors were One Map helps them understand their

working area better.

Increase stakeholders satisfaction

Increase interaction exchange of information among departments

Improved communication across department

To becoming more citizen-led, we have to start with data sharing.

Citizen-led

Management now value the geographical information better.

Foundation for Smart-City Management

Page 27: Exploring The Fundamentals Of A Smart City Transformation

06Progress Update on

Second Phase

Page 28: Exploring The Fundamentals Of A Smart City Transformation

INTEGRATION WITHIN VALUATION DATABASE AND GEO DATABASE

KEY IN PTD NUMBER TO ALLOW JOIN AND RELATE BETWEEN DATABASE

Page 29: Exploring The Fundamentals Of A Smart City Transformation

SHORTHER INVESTIGATION AND RESPONSE PERIOD ON ISSUE CONCERNING PUBLIC HEALTH

SHARING ON UAV IMAGE VIA ONE MAP MBIP

Facebook: SCM Southern Corridor Malaysia

SG. DANGA

SG. SKUDAI

Page 30: Exploring The Fundamentals Of A Smart City Transformation

SHORTHER INVESTIGATION AND RESPONSE PERIOD ON ISSUE CONCERNING PUBLIC HEALTH

SHARING ON UAV IMAGE VIA ONE MAP MBIP

Page 31: Exploring The Fundamentals Of A Smart City Transformation

ON SITE TEAM DATA COLLECTIONiPARK 2.0

Page 32: Exploring The Fundamentals Of A Smart City Transformation

07Key Challenges in Creating Change

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Page 33: Exploring The Fundamentals Of A Smart City Transformation

Data migration and contribution

Tips 1:

Rent-A-Tech to kick-off the quick transformation and to design a workable data structure.

2003 2005 2017

Web-based GIS

Smart City Management

initiated

Data Enter

JoGIS, a collaboration

project between State

Government and MaCGDI

Data User

Simple overlay, buffer analysisLand parcel archived until 10/3/2019:Existing development: 204,780 lotsCommitted development: 53,437 lots

Land parcel archived until 10/10/2018:Existing development: 204,022 lotsCommitted development: 52,164 lots

Page 34: Exploring The Fundamentals Of A Smart City Transformation

Configure Services

Tips 2:

Modify your firewall to allow communication on the ports used by ArcGIS Server, Data Server andWeb server/Web Adaptor.

Page 35: Exploring The Fundamentals Of A Smart City Transformation

Produce apps without coding

Tips 3: Just do it.

Page 36: Exploring The Fundamentals Of A Smart City Transformation

08Humble advice to increase the success

rate of your transformation

Page 37: Exploring The Fundamentals Of A Smart City Transformation

Increase The Success Rate On Spatial Data Sharing Embarking Smart City Management Through Sharing On Spatial Data

01

03

02

04

We are the one who will maintain and owned the system. We have to able to do sustain it long term.

Hands on by internal staff

We need IT support to make spatial data sharing into reality. The are the server taker. Slowly we partner with internal department to transform their datasets.

Team up with IT Department

Land use map is a type of base map which can be the base to reproduce other thematic map. Simplify your map’s information presentation.

Jump out from land use, focus on social economy information

If you are hiring consultant, reduce the system customization as much as you can. This will lead to long term maintenance issue when there new release of plug in/ older function no longer supported by the developer

Reduce System Customization

Page 38: Exploring The Fundamentals Of A Smart City Transformation

ESRI Malaysia Senior Leaders Forum, 22 October 2019

THANK YOU!TPr. Chew Lee Ting

Town and Country Planning Officer,Planning & Development Department,

Majlis Bandaraya Iskandar Puteri

Email: [email protected]

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