Lab 3Exploring Knowledge Management

Systems

http://www2.fbe.hku.hk/~is/busi1003/index.html

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Objective

At the end of this lesson, you should be able

to

Identify what is Knowledge Management System

(KMS) and how it works.

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Knowledge Management System

Software Solution: StarTree

navigate through large amounts of data

efficiently and easily.

visualize large numbers of objects and

complex relationships.

manage the space automatically with the

user's attention

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Sample

5

Sample

NODE

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Features

Node Color

In an organizational chart, finance might be red

and engineering blue.

Link Color

To indicate something about the relationship

between the nodes.

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Features

Anatomy of a Node

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Features - Thermometers

Users can compare the length of the thermometers, which regions are doing well relative to others.

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Features - Wafers

The same data is displayed using wafers to indicate quantity.

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ExerciseScenario: Creating Staff Directory/

Organizational Chart

An administrator from faculty office finds that more

and more people are listed in the staff contact list

recently. She is thinking of ways to improve the

efficiency in finding contact information and the

understanding between staff. She is going to ask

staff to fill in an “understanding me” form and will

share this information among staff. Besides, her

boss also wants to know who reports to who in the

organization, who has a large number of people

reporting to him/her, and who has none.

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Exercise, cont.

Guidelines and Tasks

Discuss and prepare a chart with a couple of classmates

Figure out the goals of this chart

Select the information and hierarchy to be stored according to the defined goals

Draw this chart using StarTree

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Exercise, cont.

Hints

Information to be included

Staff contact information

Name, position, email, phone number, …

‘Understanding me’ form

Hobbies, favorite foods, home country, …

You may refer to the school web site for staff directory

http://www.business.hku.hk/faculty.staff/index.asp?doc=faculty.members

BUSI 1003 Introduction to Management Information Systems, HKU 15

Exercise, cont.Hierarchy – Example of Organizational Chart

Source: http://cns-bus.berkeley.edu/functorg.shtml

BUSI 1003 Introduction to Management Information Systems, HKU 16

Exercise, cont.Hierarchy – Example of Organizational Chart

Source: http://cns-bus.berkeley.edu/peopleorg.shtml

Further More…

Suggest how may you use KMS in your daily

life. Also, suggest any values and

disadvantages that it may bring.

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Intended Learning Outcomes

Learning Outcomes In This Lesson

Describe and explain the concepts of information

systems/technology and their roles and functions in the

organization

Apply different information systems applications to support

business analysis and improve decision making

Describe and explain the concepts and issues concerned with

managing, developing, and implementing contemporary

information systems

Describe and explain the issues relating to managing

information systems security and control

Apply different business models to evaluate the risks and

opportunities of using information systems as a strategy for

acquiring competitive advantage

Apply different models to evaluate the applications of various

information systems and propose information systems

solutions in solving problems

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Reference

http://www.businessobjects.com/company/ac

quisitions/inxight.asp