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Exploring international student satisfaction with online courses in acculturation and English language development Julie Watson Principal Teaching Fellow in eLearning eLanguages, Modern Languages 9 July 2014

Exploring international student satisfaction with online courses in acculturation and English language development Julie Watson Principal Teaching Fellow

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Page 1: Exploring international student satisfaction with online courses in acculturation and English language development Julie Watson Principal Teaching Fellow

Exploring international student satisfaction with online courses in acculturation and English language development

Julie WatsonPrincipal Teaching Fellow in eLearningeLanguages, Modern Languages 9 July 2014

Page 2: Exploring international student satisfaction with online courses in acculturation and English language development Julie Watson Principal Teaching Fellow

Online courses: characteristics

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Page 3: Exploring international student satisfaction with online courses in acculturation and English language development Julie Watson Principal Teaching Fellow

Emerging themes of MOOC pedagogic design the troubling of the cMOOC/xMOOC binary

the teacher role

tensions around learner participation

the meanings and implications of ‘massive’

tracing the boundaries between openness and control

* Bayne & Ross, (2013) The Pedagogy of the Massive Open Online Course: the UK view.

HEA Report.

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Page 4: Exploring international student satisfaction with online courses in acculturation and English language development Julie Watson Principal Teaching Fellow

Three online courses for international students Prepare for Success

open, self-paced, loose ‘course’ on UK academic culture for international students applying for UK HEIs

Get Ready for Southampton (GRfS)

pre-arrival ‘massive’ course for all incoming and prospective UoS international students

Pre-sessional Boarding Pass (PBP) and Prepare for Pre-sessional (P4P)

Closed, pre-sessional courses in EAP and study skills (discipline-specific & generic versions)

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Page 5: Exploring international student satisfaction with online courses in acculturation and English language development Julie Watson Principal Teaching Fellow

Tentative comparison

Features/course

PfS GRfS Online pre-sess

Open or closed? open semi-open closed

Teacher role? untutored untutored tutored

Fixed time slot? no Self-paced between Apr-Oct

yes

Assessment? formative quiz formative quiz yes

Learning design?

didactic; no peer contact

didactic + connectivist with peer contact

didactic + connectivist with peer contact

Size? massive850K +

‘massive’ ?2500+

smallc. 100 –in groups of 25-30 5

Page 6: Exploring international student satisfaction with online courses in acculturation and English language development Julie Watson Principal Teaching Fellow

Self-paced course of activity-based learning resources about academic life in the UK; includes video interviews with students and teaching staff

Students can chose study pathway through the resources by skill or topic and/or interactive FAQs about study in the UK

Blog and question wall responding to student questions

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Page 7: Exploring international student satisfaction with online courses in acculturation and English language development Julie Watson Principal Teaching Fellow

Student satisfaction measures Student engagement /usage/

participation

Student evaluation of own learning / progress

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Page 8: Exploring international student satisfaction with online courses in acculturation and English language development Julie Watson Principal Teaching Fellow

How much of Prepare for Success did you use?(362 respondents)

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Page 9: Exploring international student satisfaction with online courses in acculturation and English language development Julie Watson Principal Teaching Fellow

‘I think Prepare for Success has helped me get ready for coming to study in the UK’(368 respondents)

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Page 10: Exploring international student satisfaction with online courses in acculturation and English language development Julie Watson Principal Teaching Fellow

Online course: optional, not tutored, not assessed, focusing on student preparation and acculturation pre-arrival

Content focus: practical aspects of living in Britain + preparation for study at the University of Southampton + UK academic culture and study skills

Open for 5 months but study pace and length of use decided by individual student

Self-access interactive learning content with feedback (activity-based Learning Objects)

Community-building/personal contact through Social Wall and student-led Conversation Forum 10

Page 11: Exploring international student satisfaction with online courses in acculturation and English language development Julie Watson Principal Teaching Fellow

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Page 12: Exploring international student satisfaction with online courses in acculturation and English language development Julie Watson Principal Teaching Fellow

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Page 13: Exploring international student satisfaction with online courses in acculturation and English language development Julie Watson Principal Teaching Fellow

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Page 14: Exploring international student satisfaction with online courses in acculturation and English language development Julie Watson Principal Teaching Fellow

Students from Mexico : ) reunite

LLM Law

Students from Canada Students from Germany

International students looking for house!

Pursuing Economics with Actuarial Science

MSC Web Technology

Students from India for Southampton

MSc in Nanoelectronics and Nanotechnology

MSc in Governance & Policy (Research)

Any Ugandan or East African heading to Soton

MSc Corporate Risk and Security Management

Students from Middle east and North Africa University Accommodation for MSc students

Students from Greece

Student from Iran

Looking for a room mate to find a house

Student-led Discussion Forum

Students study foundation year

MSc Aerodynamics and Computation

Undergrad math students!

Roomates to find a house MSc Global Politics

MSc Transportation Planning & Engineering

Students from China

MSc Human Resource Management

Contacts

Hey everyone!

MSc Systems and Signal Processing

Page 15: Exploring international student satisfaction with online courses in acculturation and English language development Julie Watson Principal Teaching Fellow

How much of GRfS did you use?(537 respondents)

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Page 16: Exploring international student satisfaction with online courses in acculturation and English language development Julie Watson Principal Teaching Fellow

'I think GRfS has helped me prepare for Uni in the UK’(543 respondents)

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Page 17: Exploring international student satisfaction with online courses in acculturation and English language development Julie Watson Principal Teaching Fellow

'I think Prepare for Success has helped me get ready for coming to study in the UK’(368 respondents)

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Page 18: Exploring international student satisfaction with online courses in acculturation and English language development Julie Watson Principal Teaching Fellow

First 5 weeks (online and pre-arrival) of a blended Pre-sessional Course (11 or 16 weeks)

With focus on academic writing and reading; study skills, vocabulary and grammar review/development

Provided learning content; weekly integrated reading and writing assignments; weekly formative grammar and vocabulary review tests

Web 2.0 tools: social wall ; tutor webcasts

Tutored (forum; chat; email) and assessed (1 tutor per 30 students)

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Page 19: Exploring international student satisfaction with online courses in acculturation and English language development Julie Watson Principal Teaching Fellow

How would you rate PBP course overall?(201 respondents)

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Page 20: Exploring international student satisfaction with online courses in acculturation and English language development Julie Watson Principal Teaching Fellow

How would you rate your own progress?(201 respondents)

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Page 21: Exploring international student satisfaction with online courses in acculturation and English language development Julie Watson Principal Teaching Fellow

What students value

Students report peer contact important for making friends (and building confidence) before they come

Student feedback indicates tutor guidance and personal feedback is very important on this course

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Page 22: Exploring international student satisfaction with online courses in acculturation and English language development Julie Watson Principal Teaching Fellow

Tentative conclusions Online courses with peer contact add certain clear

benefits (confidence as well as learning) but not essential for student satisfaction (see PfS)

Having a strong tutor presence and guiding role helps achieves aims and has other benefits for students (focus, personalised feedback etc)

Flexibility in course design may be a factor in use variation among students (GRfS)

MOOC design themes are reflected in other online courses

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Page 23: Exploring international student satisfaction with online courses in acculturation and English language development Julie Watson Principal Teaching Fellow

Thank you.

Questions or comments?

[email protected]

www.elanguages.ac.uk