Exploratory RD AMR FINAL

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    Exploratory Research

    Design:

    Secondary Data

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    Select any product of a company of yourchoice and assume that you are a

    consultant to the company working on amarketing research project.

    a) Use the online databases in your library tocompile a list of articles related to the

    company and industry during the pastyears.

    b) Visit the companies site and compare theinformation available on the product.

    c) Based on the information collected from theinternet, write a research report on theenvironmental context surrounding product.

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    Primary Vs. Secondary Data

    Primary data are originated by a

    researcher for the specific purpose of

    addressing the problem at hand. The

    collection of primary data involves all sixsteps of the marketing research process

    (Chapter 1).

    Secondary data are data that have

    already been collected for purposes other

    than the problem at hand. These data can

    be located quickly and inexpensively.

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    A Comparison ofPrimary &

    Secondary Data

    Primary Data Secondary Data

    Collection purpose For the problem at hand For other problemsCollection process Very involved Rapid & easy

    Collection cost High Relatively lowCollection time Long Short

    Table 4.1

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    Uses of Secondary Data

    Identify the problem

    Better define the problem

    Develop an approach to the problem Formulate an appropriate research design (for

    example, by identifying the key variables)

    Answer certain research questions and testsome hypotheses

    Interpret primary data more insightfully

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    A Classification of Secondary Data

    Secondary Data

    Ready toUse

    RequiresFurther

    Processing

    PublishedMaterials

    ComputerizedDatabases

    SyndicatedServices

    Internal External

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    Internal Secondary Data

    Department Store ProjectSales were analyzed to obtain: Sales by product line

    Sales by major department (e.g., men's wear,

    house wares) Sales by specific stores

    Sales by geographical region

    Sales by cash versus credit purchases

    Sales in specific time periods Sales by size of purchase

    Sales trends in many of these classificationswere also examined

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    Type of Individual/Household Level DataAvailable from Syndicated Firms

    I. Demographic Data- Identification (name, address, email,telephone)

    - Sex

    - Marital status- Names of family members

    - Age (including ages of family members)

    - Income

    - Occupation- Number of children present

    - Home ownership

    - Length of residence

    - Number and make of cars owned

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    Type of Individual/Household Level

    Data Available from Syndicated Firms

    II. Psychographic Lifestyle Data

    - Interest in golf

    - Interest in snow skiing

    - Interest in book reading- Interest in running

    - Interest in bicycling

    - Interest in pets

    - Interest in fishing- Interest in electronics

    - Interest in cable television

    There are also firms such as Dun & Bradstreet and AmericanBusiness Information which collect demographic data on businesses.

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    A Classification ofPublished

    Secondary Sources

    StatisticalData

    Guides Directories Indexes CensusData

    OtherGovernmentPublications

    Published SecondaryData

    General BusinessSources

    GovernmentSources

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    A Classification of Computerized

    Databases

    BibliographicDatabases

    NumericDatabases

    Full-TextDatabases

    DirectoryDatabases

    Special-Purpose

    Databases

    ComputerizedDatabases

    Online Off-LineInternet

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    Published External Secondary

    SourcesGuides An excellent source of standard or recurring information Helpful in identifying other important sources of

    directories, trade associations, and trade publications One of the first sources a researcher should consult

    Directories Helpful for identifying individuals or organizations that

    collect specific data Examples: Consultants and Consulting Organizations

    Directory, Encyclopedia ofAssociations, FINDEX: TheDirectory of Market Research Reports, Studies andSurveys, and Research Services Directory

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    Indices Helpful in locating information on a

    particular topic in several differentpublications

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    Classification of Computerized

    Databases

    Bibliographic databases are composed of

    citations to articles

    Numeric databases contain numerical andstatistical information

    Full-text databases contain the complete text of

    the source documents comprising the database

    Directory databases provide information onindividuals, organizations, and services

    Special-purpose databases provide specialized

    information

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    Syndicated Services

    Companies that collect and sell common pools of data

    of known commercial value designed to serve a

    number of clients

    Syndicated sources can be classified based on the

    unit of measurement (households/consumers or

    institutions)

    Household/consumer data may be obtained from

    surveys, diary panels, or electronic scanner services

    Institutional data may be obtained from retailers,

    wholesalers, or industrial firms

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    A Classification of Syndicated

    ServicesUnit of

    Measurement

    Households/Consumers

    Institutions

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    Syndicated Services: Consumers

    Psychographic& Lifestyles

    GeneralAdvertisingEvaluation

    Households /Consumers

    ScannerPanels withCable TV

    Surveys VolumeTracking Data

    ScannerPanels

    Electronicscanner servicesPurchase Media

    Panels

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