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IntroductionExperience Modeling is the practice of break-ing down an experience and visually comuni-cating its key elements.
Aim of the projectExperience modeling for a bakery in order to convey an understanding of bakers and their practice and to use it as resource for design.
Work summaryI used as approach for modeling, observing, interviewing and videotaping few bakers from Sønderborg, Denmark. I propose two graphic models: one for bakers’ activities and another one for their work space.
TransportingLifting
Storing
Putting on baking sheetsShaping DecoratingKneadingWeighing
Mixing
FreezingBaking
Rising dough
Dough flatteningRolls cutting
Mixing
After 6 am
Before 6 am Manual Art
Machine Support
Scale
Mixer
CutterFlatter
Oven
Freezer
Work Table(intimate space)Rising
Oven Storage
(assistant space)
(taking over space)
Diagram for workspaceThe most important place in a bakery is a long and large wooden table placed in the center of the space. The machines, which are used often, are located nearby work table. Ovens and freezers are further away work table. Are they a threat for the future of a baker?
Diagram for activitiesIt shows the activities in a ordinary bakery during the working hours. Before 6 a.m., the work is more concentrated, but after 6, it becomes more relaxed. The red circles suggest that all the operations are repeated several times during a working day.
Experience Modeling for a Bakery as Resource for
Design
Anda GrarupIT Product Design, University of Southern Denmark, Grundtvigsalle 150,DK-6400, Sønderborg
ConclusionsThe two graphic models make sense of what it happens into a bakery, convey understand-ing and have already been used as inspira-tion, during the project “Action Technology”. Project’s objective was to generate concepts for computing technology that supports bakers’ craft action.