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For Agent/Broker use only. Not for use with the public. Page 1 of 11 Lincoln Life Leader – August 12, 2019
Expansion of Lab-Free Consideration Applicable for LincXpress® Tele-App and Lincoln TermAccel® submissions
Effective August 12, 2019, Lincoln is pleased to announce the expansion of lab-free consideration for qualifying clients who apply for a life insurance policy through the Tele-App submission process. This expansion is part of Lincoln’s continued commitment to improve the Underwriting and New Business experience and will offer a more streamlined process to a broader range of clients. What we are doing
• Rate class consideration for Lab-Free qualification is expanding from Preferred Plus only to now include: ✓ All Preferred Plus ✓ All Preferred ✓ Most Standard
• The new Lab-Free criteria will apply to qualifying life insurance submissions through the LincXpress® Tele-App process and for Lincoln TermAccel® Level Term.
What you need to know
• There will be no change to the current age and face amount requirements for Lab-Free consideration:
Ages 18-60 Face amounts $1 million or less Tele-App submission required:
▪ LincXpress® Tele-App for Lincoln LifeElements® Level Term, all permanent UL, IUL VUL products
▪ Lincoln TermAccel® Level Term
• Consideration for the lab-free process is automatic through the Tele-App submission process; no opt-in required
• Lincoln will leverage information provided during the Tele-Interview, and data from RX, MVR and MIB queries to determine if labs are required.
• The decision will be made within a few days of the Tele-App interview completion and the agent will be notified via email if labs have been waived or if they are required for the client.
August 12, 2019 – Vol. 17 Issue 15
LIFE INSURANCE
Index
Expansion of Lab-Free Consideration
Spectra Quick Quote Tool
PBR/2017 CSO Client Disclosure Form New Signature Requirement
Foreign National Underwriting Update
Lincoln Care Coverage® Accelerated Benefits Rider – Now Available in Hawaii
iPipeline® Users – Adding a New Product to iGo (Reprint)
Transition and Placement Guidelines (Reprint)
Introducing your one-stop for all Lincoln PBR product updates (Reprint)
Lincoln TermAccel® Best Practices (Reprint)
LIFE SOLUTIONS
For Agent/Broker use only. Not for use with the public. Page 2 of 11 Lincoln Life Leader – August 12, 2019
• If the client does not qualify for the lab-free process, Lincoln will order the necessary labs and vitals.
Lincoln TermAccel®: Lincoln must order the labs and vitals and cannot accept exams completed through other companies. To deliver a streamlined experience, this process has been directly integrated with our partner exam vendor and is not compatible with other company’s exams.
LincXpress® Tele-App: Lincoln will order labs and vitals if they are necessary and this best practice will save time and avoid unnecessary lab work for your client. However, Lincoln will accept previously completed labs, exams and medical records from other companies for cases submitted through the
LincXpress® Tele-App process. To prevent duplicate orders and delays in Underwriting, include the lab
slip, exam and/or medical records with the LincXpress® Tele-App ticket submission.
• To effectively monitor the quality of the automated underwriting process and ensure Lincoln continues to meet expected mortality results, Lincoln will randomly hold-out a percentage of cases that would have previously qualified for the Lab-Free process. For these cases, an abbreviated exam will be ordered for the client. Lincoln will not require full underwriting or the review of an APS.
• Exclusions from Lab-Free consideration: Certain non-medical and medical conditions will prompt the need for labs and vitals New York applications Traditional Full Paper Application and/or eApplication submissions Guaranteed and Simplified Issue Exchanges and Conversions Lincoln LifeElements® One-Year Term Lincoln MoneyGuard® product submissions Prior submissions, including trial or formal applications, received in the past 12 months
Resources
Description Link/Order Code
Lab-Free Presubmission Qualification Guide UW-NOLAB-FLI001
LincXpress Tele-App Agent Guide UW-LX-FLI001
LincXpress Tele-App Agent FAQ Download
Lincoln TermAccel Agent Guide TO-PROC-FLI001
Lincoln TermAccel Agent FAQ Download
Lincoln TermAccel Underwriting Guidelines UW-GUIDE-BRC002
Life Insurance Underwriting Guidelines UW-GUIDE-BRC001
Life Insurance Application Submission Summary UW-APP-FLI001
For additional information or questions on the Lab-Free process, contact your Lincoln Underwriting and New Business team.
For Agent/Broker use only. Not for use with the public. Page 3 of 11 Lincoln Life Leader – August 12, 2019
Spectra Quick Quote Tool Coming Soon – August 2019
Later this month, Lincoln will introduce a new online quick quote tool – Spectra – available for producers on August 26, 2019. Spectra leverages Lincoln’s Underwriting Rule Book to provide accurate, trackable quick quotes across a wide variety of medical, avocational and occupational risks. Partners will access Spectra through their Lincoln producer website to provide real-time quick quotes for their client and have confidence in the accuracy of the quote. Key Benefits of Spectra
• Leverages Lincoln’s existing automated underwriting rules leading to increased accuracy of quotes
• Simple and intuitive online interface allows for easy data entry
• Quotes can be generated 24/7 through Lincoln’s producer website and results are instantaneous
• Spectra will provide quotes for over 220 impairments, including medical impairments as well as occupational and avocational risks
• Can provide a range of quotes even if full details of client’s impairment(s) are not known
• Available for Lincoln UL, IUL, VUL and Lincoln LifeElements® Level Term Additional information, resources and training will be available upon the launch of Spectra later this month.
PBR/2017 CSO Client Disclosure Form New Signature Requirement Form LF11922
Earlier this year, Lincoln introduced a new disclosure form intended to educate clients and supplement conversations regarding the risks associated with the withdrawal and placement deadlines of non-PBR/2017 CSO compliant products. This form is included with all new and revised sales illustrations for non-compliant products and it is also located on the Lincoln Forms Tool in the required forms section. Based on feedback received from our Partners, Lincoln is implementing a new client signature requirement on this PBR/2017 CSO client disclosure form [LF11922] for all non-compliant life insurance product submissions, including Lincoln MoneyGuard®. The client’s signature will be required beginning on the following dates:
• August 12, 2019 | Non-PBR/2017 CSO compliant Term, UL, IUL, VUL policies
• September 16, 2019 | Non-PBR/2017 CSO compliant Lincoln MoneyGuard® policies Additionally, Lincoln will be adding a new “Memo to Agent” pending status notification for all non-PBR/2017 CSO compliant products as a reminder that all cases must be placed in-force with premium and all placement restrictive requirements no later than Tuesday, December 31, 2019. Why we are doing this Lincoln is committed to helping you and your client meet the December 31, 2019 placement deadline and will do everything we can to complete underwriting and issue your policy in a timely manner. However, in some cases, obtaining final requirements may be outside our control and result in your policy missing the deadline. These requirements may include, but are not limited to, obtaining medical records and/or external 1035 exchange proceeds received from another insurance company.
For Agent/Broker use only. Not for use with the public. Page 4 of 11 Lincoln Life Leader – August 12, 2019
This new signature requirement on the client disclosure form will provide added protection for our partner firms, our producers, for Lincoln and for our mutual clients – helping to ensure all clients are fully aware of this important industry update and the impact if their pending policy is not placed with premiums and any pending restrictive requirements by December 31, 2019.
What you need to know • The updated Acknowledgement & Important Product Information About Your Lincoln Life
Insurance Purchase [Form LF11922] with client signature line will be included with all new and revised sales illustrations within the Lincoln DesignItSM Illustration System will also be available on the Lincoln Forms Tool as a required form beginning:
August 12, 2019 | Non-PBR/2017 CSO compliant Term, UL, IUL, VUL policies September 16, 2019 | Non-PBR/2017 CSO compliant Lincoln MoneyGuard® policies
• The client signature on Form LF11922 will be a requirement for placement of your policy
• For 1035 exchanges, Form LF11922 must be signed by the client and submitted to Lincoln in good-order prior to initiating the 1035 exchange
• Lincoln will be implementing two new status updates within your pending policy details for all non-PBR/2017 CSO compliant products: Beginning August 12, 2019:
1. Memo to Agent: TIME SENSITIVE WARNING: This policy must be placed in-force with premium no later than December 31, 2019, to comply with 2017 CSO Tables and PBR regulation changes. If all placement restrictive requirements and premium are not received IN GOOD ORDER by the deadline, your client must select a PBR compliant product. This deadline is industry wide and is NOT Lincoln-imposed. REWRITES ARE NOT ALLOWED. Access 2019 Year-End CSO and PBR Transition and Placement Guidelines here: www.lfg.com/YearEnd2019.
Beginning September 16, 2019:
2. PBR/2017 CSO Client Disclosure Form Requirement: A link to the form will be provided along with any case specific details.
For complete 2019 Year-end Transition guidelines and details, please visit www.lfg.com/YearEnd2019.
For Agent/Broker use only. Not for use with the public. Page 5 of 11 Lincoln Life Leader – August 12, 2019
Foreign National Underwriting Update Inspection Report/PHI no longer needed for certain cases Lincoln’s Foreign National Underwriting team has launched a NEW Foreign National Financial Questionnaire [Form LF11963] to eliminate the need for an Inspection Report/PHI on certain cases. A proposed insured who is not a U.S. citizen or legal permanent resident (green card) and is seeking up to and including $10,000,000 of Life Insurance can benefit from the use of this form.
• A Tele Inspection may not be required, if:
Foreign National Questionnaire [Form LF11963] is fully completed and signed Third-Party Verification on page two of the Foreign National Questionnaire [Form LF11963] is
completed and signed Face amount is $10 million and under [Note: Cases with a face amount over $10 million will
continue to require an Inspection Report/PHI] Foreign National Financial Questionnaire [Form LF11963] is now available on the Lincoln Forms Tool; it is not a required form and must be selected to be included with the application packet. For additional information on the Foreign National New Business Submission Process, click here.
Lincoln Care Coverage® Accelerated Benefits Rider – Now Available in Hawaii Effective August 12, 2019 Lincoln Care Coverage® Accelerated Benefits Rider (CCABR) will be made available in the state of Hawaii. This rider availability is being implemented by means of Hawaii recently joining the Long-Term Care Interstate Insurance Compact. As part of the Interstate Insurance Compact, Hawaii will utilize all applicable forms and disclosures. The CCABR will be made available in Hawaii on the following products:
• Lincoln LifeGuarantee® UL (2019) – 07/15/19
• Lincoln VULONE (2019) – 05/13/19
• Lincoln WealthAccumulate® IUL (2019) – 02/11/19
• Lincoln WealthPreserve IUL® (2017) – 02/11/19 New business applications for CCABR in Hawaii will be accepted on August 12, 2019. With the availability of CCABR in Hawaii, the Lincoln LifeEnhance® Accelerated Benefits Rider (LEABR) will be subject to a 60-day transition period ending October 11, 2019.
• Formal applications for Lincoln LifeEnhance® ABR applications must be signed, dated and received in good order in Lincoln’s home office by the end of the transition period to qualify.
• For pending business or policies already issued and have not been paid (no money applied), Lincoln will accept a written request and revised illustration to add the CCABR. Please note: Adding CCABR after an application has been submitted could result in a processing delay, will require additional supplements and signatures, and may require additional underwriting requirements.
• For policies already placed, Rewrites and Internal Replacements for the purpose of adding CCABR will not be allowed.
For Agent/Broker use only. Not for use with the public. Page 6 of 11 Lincoln Life Leader – August 12, 2019
iPipeline® Users – Adding a New Product to iGo Reprinted from the July 29, 2019 Lincoln Life Leader
When new life insurance products become available, as a reminder, iPipeline® users must add any new products to their account within iGO and iService. If you have specific questions or need instructions, you can access additional information from the iPipeline Customer Portal: https://www.customerportal.ipipeline.com/kb/iservice/.
For Agent/Broker use only. Not for use with the public. Page 7 of 11 Lincoln Life Leader – August 12, 2019
2019 Transition and Placement Guidelines Applicable for any Lincoln life insurance product, including MoneyGuard®, not PBR and/or CSO compliant
Reprinted from the July 15, 2019 Lincoln Life Leader Lincoln’s Underwriting & New Business department is committed to helping you meet your year-end goals and objectives. To comply with the new impending regulation changes this year, Principle-Based Reserving (PBR) and the 2017 Commissioners Standard Ordinary (CSO) Table, Lincoln is focused on making the transition as seamless as possible for you and your clients. The following submission and placement guidelines will apply to any product that is not PBR and/or 2017 CSO compliant.
GR
OU
P 1
Non-Compliant Products [Non-NY Products not compliant with PBR and
2017 CSO]
Formal Application Submission Deadline
Placed with Premium Deadline
Lincoln VULONE (2014)
Lincoln ConversionSM UL [Non-NY]
Lincoln LifeReserve® UL (2009) [Nationwide & NY]
Lincoln LifeElements® Term with CPE †
September 13, 2019 December 31, 2019
GR
OU
P 2
*
GR
OU
P 2
Lincoln AssetEdge®/Exec VUL (2015)
Lincoln LifeCurrent® UL
Lincoln LifeGuarantee® UL (2013)
Lincoln LifeGuarantee® SUL (2013)
Lincoln MoneyGuard® II (2019)
Lincoln PreservationEdge® Survivorship VUL
Lincoln SVULONE (2016) ⱡ
Lincoln WealthAccumulate® IUL (2019)-2/11/19
Lincoln WealthPreserve® IUL (2017)-2/11/19
Lincoln WealthPreserve® Survivorship IUL
November 1, 2019 For all 1035 Exchanges, Tele-App submissions and Premium Finance cases, Lincoln suggests application submission by October 1, 2019
December 31, 2019 To help ensure policy placement, Lincoln suggests all premium(s) and delivery requirements be received in-good-order by December 27, 2019
Non-Compliant Products – New York [NY Products not compliant 2017 CSO]
Formal Application Submission Deadline
Placed with Premium Deadline
NEW
YO
RK
Lincoln AssetEdge®/Exec VUL (2015)
Lincoln LifeCurrent® UL
Lincoln LifeReserve® IUL Accumulator (2014)
Lincoln WealthAdvantage® IUL
Lincoln WealthPreserve® Survivorship IUL
November 1, 2019 For all 1035 Exchanges, Tele-App submissions and Premium Finance cases, Lincoln suggests application submission by
October 1, 2019
December 31, 2019 To help ensure policy placement, Lincoln suggests all premium(s) and delivery requirements be received in-good-order by
December 27, 2019
† Conversion Products Enhancement. ⱡ Includes Lincoln SVULONE (2013) in PA.
For Agent/Broker use only. Not for use with the public. Page 8 of 11 Lincoln Life Leader – August 12, 2019
Key Dates and Transition Timeline
Reference Material Click on the images or links below to view.
2019 PBR/CSO Transition Guidelines Webpage
Lincoln PBR and 2017 CSO Agent FAQ
Life Product Submission Best
Practices
www.lfg.com/YearEnd2019
For Agent/Broker use only. Not for use with the public. Page 9 of 11 Lincoln Life Leader – August 12, 2019
Introducing your one-stop for all Lincoln PBR process updates. Reprinted from the July 15, 2019 Lincoln Life Leader
Bookmark this page for the latest year-end submission
guidelines, FAQs and PBR/2017 CSO product updates:
www.lfg.com/YearEnd2019
Lincoln TermAccel Best Practices Reprinted from the July 29, 2019 Lincoln Life Leader
Lincoln TermAccel® offers affordable term protection with competitive premiums and advantages of a fully-electronic, paperless, underwriting process, including:
• Paperless, electronic ticket Tele-App process with automated underwriting
• Lab-Free opportunity for qualifying clients
• No APS requirement for all submissions
• Dedicated, in-house Lincoln TermAccel Underwriting & New Business team
• Electronic policy delivery on all cases
• Up-to-date self-service access for pending case status For a more streamlined and efficient experience, please consider the following best practices for your case submissions:
eTicket Submission When completing the electronic ticket, be sure to include the following:
• Agent Code for each agent, including percentage split, if applicable. It’s best to also include your affiliated up-line.
• Case Manager contact information to ensure communications are sent to the appropriate person. Online Scheduling of Tele-App Interviews Clients can schedule or reschedule their interview online, at a time that’s convenient for them. Upon ticket submission, the client will receive an email with a link to schedule their interview. If the interview is not scheduled online, a Lincoln Tele-App specialist will call the client to schedule.
• Agents can schedule the TermAccel interview appointment by visiting: https://lfg.appointment-plus.com/location/8/zipanddate Please note: This link can only be used for TermAccel interview appointments.
• Share the Interview Prep Guide with your client to help them prepare: UW-TELE-FLI003. Ordering Labs Your client may qualify for the lab-free process. The automated rules engine will determine if labs and vitals are required. If your client does not qualify for the lab-free process, Lincoln must order labs and vitals for your client and cannot accept exams completed through other companies. For additional information on the lab-free process, please refer to the TermAccel Agent FAQs.
For Agent/Broker use only. Not for use with the public. Page 10 of 11 Lincoln Life Leader – August 12, 2019
eDelivery Registration Electronic policy delivery (eDelivery) is required for all TermAccel cases and must be done through iPipeline’s DocFast® platform. There is NO COST for registration and you do not have to be an iPipeline subscriber.
• To get started: 1. Register for DocFast setup at LincolnFinancial.com/eDelivery. 2. Complete contact information and user registration. 3. Sign up for a training session at LincolnFinancial.com/eDeliveryTraining. 4. For training resources, including instructional videos and cheat sheets, visit:
LincolnFinancial.com/eDeliveryResources
• If you are a new user and have additional questions regarding registration, please email: [email protected]
Pending Case Status – Self-Service Access You can access up-to-date status on your pending cases from your Lincoln Producer website or through the auto-generated status update emails.
• From the Pending Business section of Lincoln’s producer website, access the Pending Details tab of your policy to:
✓ View key dates and action items at-a-glance from the Case Tracker ✓ Quickly satisfy outstanding questions and/or requirements on a case ✓ Click-to-Chat in real-time with a New Business Associate to obtain answers on administrative
questions for a specific case ✓ Easily download up to 5 issued policies at one time from the Pending List
• Auto-Generated Email Notifications are sent within 1 hour of a status change on the pending policy Pending Case Status – Dedicated TermAccel Team There is a team of dedicated TermAccel case specialists in place to promptly respond to inquiries on your cases. For more efficient case processing and to help ensure a quicker response time on your case inquiries, please leverage the contact information below for all case questions:
Case Management, New Business Processing & Underwriting
Email: [email protected] Toll-Free: (844) 815-6925
Tele-App Email: [email protected] Toll-Free: (844) 815-7582
eDelivery Registration for New Users Email: [email protected]
Product Availability
• Clients Age 18-60
• Face amounts $100,000 to $1,000,000
• 10-, 15-, 20-, 30-year terms
• If the client has applied for a Lincoln LifeElements® Term, UL, IUL or VUL product, a product switch to Lincoln TermAccel® will not be allowed.
For Additional Information:
Order code Audience
TermAccel Process Overview & Prequalification Checklist TO-PROC-FLI001 Agent
TermAccel Client Guide TA-CLT-FLI003 Client
TermAccel Agent FAQs Agent FAQ Agent
For Agent/Broker use only. Not for use with the public. Page 11 of 11 Lincoln Life Leader – August 12, 2019
©2019 Lincoln National Corporation
LincolnFinancial.com
Lincoln Financial Group is the marketing name for Lincoln National Corporation and its affiliates. Affiliates are separately responsible for their own financial and contractual obligations.
LCN:2675242-080819
View index of past Lincoln Life Leader articles
Products and features are subject to availability and may vary by state. Contractual obligations and Guarantees are subject to the claims-paying ability of the issuing company:
• The Lincoln National Life Insurance Company of Fort Wayne, IN; or
• Lincoln Life & Annuity Company of New York of Syracuse, NY. Variable products distributed by Lincoln Financial Distributors, Inc. Members of Lincoln Financial Group. The Lincoln National Life Insurance Company does not solicit business in the state of New York, nor is it authorized to do so. Variable insurance products are sold by prospectus. Consider the investment objectives, risks, charges, and expenses of the variable product and its underlying investment options carefully before investing. The prospectus contains this and other information about the variable product and its underlying investment options. Please review the prospectus available online for additional information. Read it carefully before investing. Only registered representatives can sell variable products.
State Approvals Updates from July 29, 2019
California: • Children’s Term Insurance
Rider CTR-7036
• Supplemental Term Insurance
Rider on Primary Insured PITR-
7037
• Supplemental Term Insurance
Rider on Other Insured OITR-
7038
Hawaii:
• Lincoln Care Coverage®
Accelerated Benefits Rider
ICC18-LTC-7050
View State Availability Grids