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Expanding to New VerticalsMobile Card Product and Feature Suite
April 12, 2017
Dave Abouchar, Director New Mobile Products
Krishna Rajamani, Mobile Product Manager
Battle for Relevance
3
Focus on new
mobile capabilities
to help clients
engage, protect
and grow their
customer base.
Source: CB Insights and Life Sreda
Factors Influencing Future Direction of FIS Mobile
4
Industry Developments Technology Developments
Competitive LandscapeEmerging Commerce
Capabilities
Partnership Opportunities
Client Priorities
New Product and Vertical Focus Areas
5
Mobile Banking
RetailCredit Prepaid Wealth
Offers &
Promotions
Virtual
ServicingInternet of
ThingsSecurity
Card
ControlsAlerts Cardless
Cash
Account
Opening
Biometrics Wallet
Overview: Credit Card Key Features
6
Account Details Transactions Pay Credit Card Card Controls Push Alerts Management
Overview: Prepaid Mobile Key Features
7
Account Details Transactions Transfer Card to Card Bill Payment Alerts Management
Credit Card Account Summary
9
• Current balance
• Minimum payment amount and due date
• Last payment amount and date
• Pay Credit Card button
• Additional account details
– Current balance
– Cash balance
– Pending balance
– Past amount due
– Account status
Credit Card Transaction History
10
• View all transactions
– Pending
– Posted
• View transactions since
last statement
• View transactions in the last
three statements
• View all transactions
Credit Card Transaction Search
11
Execute a search based
on any text string
– Merchant name
– Transaction date
– Transaction amount
– Transaction type
Pay Credit Card
12
Fast and easy way to pay credit card
– Account balance
– Statement balance
– Minimum amount due
– Custom amount
Manage Payment Accounts
13
Users can add an account
from another FI with five
simple fields:
– Name on Account
– Financial Institution
– Account Number
– Routing Number
– Account Nickname
Credit Card Controls
15
Reduce fraud cost and increase card usage
Card Off Transaction Types Merchant Categories Spend LimitsCard On
Location-based Controls
16
Control by
geographic
locations
• Decline all
international
transactions
• Allow transactions
from up to three user-
defined regions
Credit Card Controls – Alerts Management
17
• Empower cardholders
• Adhere to Visa and MasterCard alert mandates
• Get notified on every transaction or when user-
specified criteria is met
– Transaction amount
– Merchant type
– Transaction type
– International transactions
Mobile Banking Integration
18
• End-users can perform all credit card functions
from within the Mobile Banking app:
– Account information and transaction history
– Payment Account Management
– Pay Credit Card
– Card Controls for both debit and credit cards
– Push Notifications
Prepaid Mobile App
20
• Login security same as Card North Platform (EFT)
• Register from mobile app
• Account balance, history and search
• Access to account # and routing #
• ATM & reload locations
• Bill payments
• Payee management
• Card to card transfer
• Alerts preference management (email & SMS)
• SMS alerts delivery
– Balance inquiry
– Transaction history
Solution tailored for prepaid cards
Digital Receipts
23
“Receipts is identified as the top service
customers want from their bank.”McKinsey & Company, Dec 2014
A platform for banks to strengthen relationships and monetize purchase data
Engages the everyday customer with digital channels consistently
Drives new revenue opportunities that won’t be lost to disrupters
Improves the customer experience by solving customer pain
Understand true customer behavior through item-level, cross-tender data
How it worksCamera capture paper
receipts; auto-import email
receipts
Machine learning
breaks down receipt
data to the item
All receipts in one
place, with folders,
search & export
Credit Card Roadmap Summary
24
2017 Scheduled
• Card Controls (Q2)
• Push Notifications (Q2)
• Integrated Credit Card (Q2)
• Touch ID & passcode login (Q3)
• Wallet within mobile app (Q3)
• Apple Pay integration (Q3)
• Digital receipts (Q3)
• Promotions (Banner Ads) (Q4)
• Metrics Intelligence Analytics
& Reporting (Q4)
2018 Candidates
• Android/Samsung Pay integration
• HCE NFC payment (Android)
• Biometrics authentication
(Facial, Voice, Iris)
• New card activation
• Photo balance transfer
• Disputes
• Pinpoint offers
• Cash advance at ATM
• Loyalty integration
Key Takeaways
25
• Increase customer engagement, satisfaction and stickiness
• Credit card solution available as standalone and integrated banking app
• Available for BASE2000/TBS with eZCard, as well as non-FIS credit card platforms
• Prepaid product available for Card North platform (EFT)
• Healthy roadmap of additional value-added features
• Stop by Solutions Expo for a demo!