EXIMBANK - INTERNET BANKING NEW VERSION · EXIMBANK - INTERNET BANKING NEW VERSION With Internet Banking service, Eximbank would like to o˜er our valued customers safe facili-ties

EXIMBANK - INTERNET BANKINGNEW VERSION

With Internet Banking service, Eximbank would like to o�er our valued customers safe facili-ties as followings:

Account information inquiry.Money transfer in and out of Eximbank network (through accounts, domestic cards and indi-vidual documentation).

Bill payment, loan payment, card statement repayment, etc.Registration: - Open / Close time deposit accounts. - Transfer interest from time account to demand one. - Transfer some amount to time deposit account on the maturity date. - Card services: Lock / Unlock card, PIN re-issue, statement address modi�cation, SMS, e-commerce by domestic cards, card issuance, etc.

VIETNAM EXPORT IMPORT BANK8th Floor - Vincom Center, 72 Le Thanh Ton and 45A Ly Tu Trong Street, District 1, HCMC - Tel: 1900545474 - Fax: (84-8)38216913 - Email: [email protected]

SECURE - CONVENIENT

INDEX

HƯỚNG DẪN SỬ DỤNG INTERNET BANKING EXIMBANK


I. LOGIN

1.1 LOGIN

1.2 FORGOT PASSWORD

II. ACOUNT INFORMATION

2.1 ACCOUNT SUMMARY

2.2 INTERNATIONAL CARD STATEMENT

III. MONEY TRANSFER

3.1 MONEY TRANSFER WITH EXIMBANK

3.2 MONEY TRANSFER OUT OF EXIMBANK

3.3 MONEY TRANSFER TO MULTIACCOUNT

3.4 LIST OF BENEFICIARIES

IV. PAYMENT

4.1 BILL PAYMENT

4.2 VNTOPUP

4.3 STATEMENT BALANCE REPAYMENT FOR CREDIT CARD

V. PRODUCTS SERVICES

5.1 OPEN TERM DEPOSITS

5.2 CLOSE TERM DEPOSITS

5.3 REGISTRATION OF INTEREST TRANSFER FROM TERM DEPOSITS TO TRANSACTION ACCOUNT

5.4 MONEY TRANSFER TO TERM DEPOSITS ON THE MATURITY DATE

5.5 LOAN REPAYMENT

5.6 REGISTRATION OF CARD ISSUANCE

5.7 REGISTRATION OF CARD FACILITIES

5.8 REQUESTS TO THE BANK

VI. CUSTOMER PROFILE

6.1 CHANGE PASSWORD

6.2 CHANGE EMAIL AND MOBILE PHONE REGARDING OTP

6.3 CHANGE DEFAULT ACCOUNT

6.4 CHANGE TRANSACTION LIMIT

VII. INTRUCTIONS ABOUT OTP AUTHENTICATION

7.1 SMS AUTHENTICATION

7.2 PKI AUTHENTICATION

7.3 MOBILE OTP AUTHENTICATION

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LOGIN

LOGIN

USER MANUAL INTERNET BANKING EXIMBANK

Login screen

Acount information screen

FORGOT PASSWORD

Step 1: At link “https://ebanking.eximbank.vn”Step 2: Input required information

The screen shows the latest statement.Moreover, you can view the statement of each card as belows:Step 1: Choose “Card No.” and “Month / Year”Step 2: Click “View details” to show the statement

Step 3: Click “Login”

Please contact Eximbank’s nearest banking unit.

- After successful login, the “Account summary” screen shows all accounts such as current accounts, term deposits, international card accounts, loan contracts, etc. - For account details, please click every required account.

ACCOUNT SUMMARY

INTERNATIONAL CARD STATEMENT


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MONEY TRANSFER

MONEY TRANSFER WITH EXIMBANK


Money transfer with Eximbank screen


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Step 1: Choose “Account No.” as debit accountStep 2: Input required information- In case you choose to transfer via “Account Number”

- In case you choose to transfer via “Card Number”

- In case you choose to transfer via “ID Number”

Step 3: Choose time of process

- In case you choose “On date”

- In case you choose “Recurring transfer”

Step 4: After required information finished, click “Confirm”(please see more intructions about OTP authentication)

- In case you choose “Right now”

MONEY TRANSFER

MONEY TRANSFER OUT OF EXIMBANK


Money transfer out of Eximbank screen

Step 1: Choose “Account No.” as debit accountStep 2: Input required information- In case you choose to transfer via “Account Number”

- In case you choose to transfer via “Card Number”

- In case you choose to transfer via “ID Number”


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Step 3: Choose time of process

- In case you choose “On date”

- In case you choose “Recurring transfer”


- In case you choose “Right now”

MONEY TRANSFER

MONEY TRANSFER TO MULTIACCOUNT


Money transfer to multiaccount screen

List of beneficiaries screen

LIST OF BENEFICIARIES

Step 1: Choose “Account No.” as debit accountStep 2: Input required informationStep 3: After required information of each transaction finished, click “Add transaction” to move the information into the below table.In case you want to delete some transaction, please click (Cancel)

- The screen shows beneficiary accounts as registered before.

- Moreover, you can search beneficiary accounts following “Beneficiary Name” or “Kinds of transactions”, click “Search”

- You click “Add” to input beneficiary information into the list.


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PAYMENT

BILL PAYMENT


Bill payment screen

VNTOPUP screen

VNTOPUP

Step 1: Choose “Account No.” as debit accountStep 2: Choose “Bill Type” and input required information

Step 1: Choose “Account No.” as debit accountStep 2: Choose “Value” and input top-up mobile phone

Step 3: Input “Customer code / Bill code” and click “Get information” to check payment information


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PAYMENT

STATEMENT BALANCE REPAYMENT FOR CREDIT CARD


Statement balance repayment for credit card screen

Step 1: Choose “Account No.” as debit accountStep 2: Choose “Card No.” to repay the balance

Step 3: Choose “Payment rate” and input required information


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PRODUCTS SERVICES

OPEN TERM DEPOSITS


Open term deposits screen

Close term deposits screen

CLOSE TERM DEPOSITS

Step 1: Choose “Account No.” as debit accountStep 2: Input required information- Choose “Product” to open term deposit- Input “Amount”

Step 1: Choose “Account No.” to closeStep 2: Input required information- Choose “Kinds of transactions”. You can choose “Close” the term deposit or “Withdraw a part” of balance as expected.- Choose “Account No.” as beneficiary


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PRODUCTS SERVICES

REGISTRATION OF INTEREST TRANSFER FROM TERM DEPOSITS TO TRANSACTION ACCOUNT


Registration of interest transfer from term deposits to transaction account screen

Money transfer to term deposits on the maturity date screen

MONEY TRANSFER TO TERM DEPOSITS ON THE MATURITY DATE

Step 1: Choose “Account No.” as debit accountStep 2: Choose “Account No.” as beneficiary

Step 1: Choose “Account No.” as debit accountStep 2: Choose “Account No.” as term deposit


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PRODUCTS SERVICES

LOAN REPAYMENT


Loan repayment screen

Registration of card issuance screen

REGISTRATION OF CARD ISSUANCE

Step 1: Choose “Loan contract No.” to repay the principalStep 2: Choose “Account No.” as debit accountStep 3: Input “Amount”You can click “Loan repayment schedule” to view information about principal and due date

Step 1: Choose “Kinds of cards” as you required

Step 2: Input required information and click “Agree” after reading “terms and conditions governing the use of card”

Bước 3: Xác nhận và thực hiện(Xem hướng dẫn xác nhận giao dịch có yêu cầu OTP)


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PRODUCTS SERVICES

REGISTRATION OF CARD FACILITIES


Registration of card facilities screen

Requests to the bank screen

Step 1: Choose “Card No.” and view facilities registered for the card in the below table

Step 1: Choose “Card No.” and click “Proposed information”Step 2: Input required information

Step 3: Choose “Facilities” and input required informationStep 2: Click “Register” for another facilities on the card

REQUESTS TO THE BANK


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CUSTOMER PROFILE

CHANGE PASSWORD

CHANGE DEFAULT ACCOUNT

CHANGE EMAIL AND MOBILE PHONE REGARDING OTP

CHANGE TRANSACTION LIMIT


Step 1: Click “Modify”

Customer profile screen

Step 2: Input required information

Step 1: Click “Modify” Step 2: Input required information




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INTRUCTIONS ABOUT OTP AUTHENTICATION

SMS AUTHENTICATION


PKI AUTHENTICATION

MOBILE OTP AUTHENTICATION

Step 1: Choose “SMS” and click “Get OTP”Step 2: Input OTP sent via your mobile phone

Step 3: Click “Submit” to finish the transaction

Step 1: Choose “PKI” and click “Submit”Step 2: Choose the right PKI as registered

Step 3: Input PIN of PKI and click “Login” to finish the transaction

Step 1: Choose “Mobile OTP”Step 2: Input OTP from Mobile OTP application on your phone

Step 3: Click “Submit” to finish the transaction


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Choose PKI to certify transaction

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Documents

EXIMBANK - INTERNET BANKING NEW VERSION · EXIMBANK - INTERNET BANKING NEW VERSION With Internet Banking service, Eximbank would like to o˜er our valued customers safe facili-ties