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    Copyright:MicroCreditRatingsInternationalLimited,November2011

    Allrightsreserved

    MicroCreditRatingsInternationalLimited

    602Pacific

    Square,

    32nd

    Milestone

    NH8

    Gurgaon122001INDIA

    www.mcril.com

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    Thispagedeliberatelyblank

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    TableofContents[MainReport]

    Page

    Executive

    Summary AnatomyofthecrisisinIndianmicrofinance

    1 Anatomyofacrisisthepreamble

    1.1 Acomplexandextensivefinancialsystembutjust40%inclusion

    1.2 MCRILs2011cohortofIndianMFIs...

    1.3 ...seescontinuationofthetrendtotransformtoNBFCsanddiversifygeo

    graphically

    1.4 ...asreportingonsocialperformancestartstobeestablished

    1.5 But,inthemeantime,theMFImantraofgrowthhascometoahalt

    1.6 ...astherushtobecomeNBFCsandgrowcausedoverindebtednessprovok

    inggovernmentintervention

    2 Outreach&services:Didoverindebtednesscausethemicrofinancecrisis?

    2.1 Microfinanceisnowasignificantpartofthefinancialsystemintermsofits

    implicationsforfinancialinclusion(clientsserved)

    2.2 MFIshavevariousdevelopmentobjectivesandoperationalstrategies

    2.3 Andmicrofinanceportfoliosarealsosubstantialinrelationtomicrolending

    bythebankingsystem

    2.4 ...thoughtherehasbeennogrowthintherealvalueofaverageloanbalances

    2.5 Ismultiplelendingandconsequentoverindebtednessthevillainofthe

    piece?2.6 Anddepositservicesremainadistantdream...

    2.7 ...whileruraloperationscontinuetobethenormbutdonotnecessarilyindi

    cateaparticularpovertyorientation

    2.8 ...butsocialratingdatafromalimitednumberofMFIsdoesindicatetheneed

    forbettersystemsalignmenttoachievegreaterdepthofoutreach

    2.9 ...thoughtheprincipleofresponsibilityintheprovisionofmicrofinanceser

    vicesisgraduallytakinghold

    AnnexTables1&2: StatewiseAnalysisofOverindebtedness

    3

    Highoperating

    efficiency

    is

    compromised

    by

    the

    crisis

    3.1

    3.1.1

    3.1.2

    3.1.3

    Costefficiencyhasdeclinedduetothecrisis

    Staffnumbersandproductivityarecomparablewiththeoverallfinancialsys

    temthoughtheMFIshavesmalleraccountsthantheruralbanks

    ...buttherearerelativelyfewfemaleloanofficers

    CostperborrowerhasrisensharplyasMFIsfirstpursuedgrowthatallcosts

    andthenspentsubstantialamountsonpersuadingborrowerstorepay

    3.2

    3.2.1

    Operatingefficiencyhasbeenadverselyaffected

    ...asportfoliomanagementissueshaveincreasedOER

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    3.2.2

    3.2.3

    3.2.4

    3.2.5

    3.2.6

    3.2.7

    ...andthesmallloansizemakesitdifficulttolowerexpenses

    Isusingwomenloanofficersanappropriatemeansofloweringexpenses?

    Thecompositionofoperatingexpensesindicatesincreasedlabourintensity

    ...soperhapsitwouldbebettertofocusonworkingconditionstoreducestaff

    turnover

    ...andwatchtheyieldOERmarginwhichhasnowdeclined

    EconomiesinoperationaredeterminedpartlybyloansizebutalsobyMFI

    scale

    3.3 Portfolioqualityisbetterthanexpected;maybetoogood...

    4 AnindustrycrisiscausedbythecollapseoftheAPportfolio

    4.1 TheindustryhasbeenplungedintocrisisasclientsinAPhavestoppedpay

    ments

    4.2 Clientsatisfactionhasanimportanteffectonportfolioquality

    4.3 ProvisioningforloanlossesisinadequateforthoseMFIsaffectedbytheAP

    defaultaGreekstylehaircutforinvestorsis,therefore,inevitable

    5 Thedebtfocusofportfoliofinancinghasreduced

    5.1 IndianMFIsarenowpayingthepricefortheirrelianceoncommercialfunds

    5.2 Theuseoffundshasbeensqueezedbycashconstraints

    5.2.1 ...withthedryingupofbankdebtinresponsetotheapparentpoliticalrisk

    5.2.2 ...givingtheimpressionthatprudentialmanagementhasimproved

    5.2.3 ...buttheimplicationsofsecuritisationforprudentialmanagementneedto

    beexamined

    6 Financialperformancehasbeenaffectedbythecrisis

    6.1 YieldshavedroppedduetothedelinquencyinAP

    6.2 ...andreturnstoMFIshavedeclinedsignificantlyduetowriteoffs

    Postscript Inchingtowardsaconducivepolicyenvironment

    Keyreferencesanddatasourcesusedforthisreview

    Glossaryof

    terms

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    ExecutiveSummary

    AnatomyofthecrisisinIndianmicrofinance

    afinancial

    and

    social

    analysis

    MCRILs2011financialandsocialreviewpresentsthefirstdetaileddissectionofthecrisisthathit

    theIndianmicrofinancesubsectorofthefinancialservicesindustryinOctober2010.

    TheMCRILMicrofinanceReviewprovidesacomprehensiveanalysisofthegrowthandperformance

    ofmicrofinanceinstitutionsinIndia. ThisseriesofreviewsstartedinYear2000. MCRILpioneered

    theworldwidepracticeofundertakingcountrylevelanalysesofmicrofinanceperformanceandcon

    tinuestoaddvaluetotheinformationavailableinthisenvironmentthroughitscriticalandanalytical

    screeningandpresentationofthedata. Whilelastyearsreviewfocusedonthecontributionofmi

    crofinancetofinancial inclusion,thisyearsreviewexaminesboththefactorsthatcontributedto

    thecrisis

    loan

    size,

    multiple

    lending,

    over

    indebtedness,

    client

    retention

    and

    client

    protection,

    staffworkingconditionsandtheearlyeffectsofthecrisisontheperformanceofIndianMFIs. It

    isbasedondatatakenmostlyfromannualreportsandannualfinancialstatementsbutalsoonso

    cialperformanceandoutreachdatareportedtotheMIXforMarch2011,sixmonthsafterthestart

    of the crisis. In addition, it incorporates comments on some more recent developments without

    analyzingtheseextensivelysincedetailedinformationforthisperiodisnotyetavailable. Withthis

    publication,MCRILhasmoved towards thepublicationofan integrated financialand social re

    viewofIndianmicrofinance.

    Thisreviewconcludesthatwhilemicrofinanceisnowestablishedasasignificantcomponentofthe

    financialsystem in thecountryand itscontribution to financial inclusioncontinuesto rival, ifnot

    exceed,thatoftheruralbankingsystemtheefficacyofthatcontributionisnowunderthreat. Both

    internal

    factors

    (such

    as

    high

    growth

    and

    overindebtedness

    plus

    a

    lack

    of

    adequate

    concern

    for

    product characteristics) and external factors like the policy actions of the government of Andhra

    Pradesh are responsible for this.

    Emerging from the crisis, the Govern

    ment of India, through the proposed

    microfinance law now seeks to accord

    the sector with a level of importance

    commensuratewith itscontributionto

    millionsofcitizens. TheproposedMi

    crofinance Act would provide the sec

    torwiththefullattentionofthecentral

    bank,

    would

    enable

    MFIs

    to

    offer

    at

    least limited deposit services to low

    incomefamilies(recognisingtheirneed

    for savings facilities) and protect it

    fromthewhimsoflocalgovernmentby

    clarifyingthatmicrofinanceisgoverned

    by national lawsand is, therefore,not

    astatelevelconcern. MCRILbelieves

    these measures in the proposed law

    aregoodandarecombinedwithade

    quatesafeguards tohelpstabilisethe

    provisionof

    microfinance

    services

    in

    India.

    Exhibit1CRILEX,MCRILsgrowthindex,March2003=100

    100 181444

    8761,219

    2,370

    4,589

    7,474

    8,022

    Mar03 Mar04 Mar05 Mar06 Mar07 Mar08 Mar09 Mar10 Mar11

    9,000

    [estimatedSep

    2010]

    6,000

    [estimated

    Sep2011]

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    Indianmicrofinancesrushtoberegulatedandaphenomenalgrowthspiralcutshortbya

    politicalaction...

    WiththephenomenalgrowthrecordedbymicrofinanceinIndiainrecentyears62%perannumin

    termsof

    numbers

    of

    unique

    clients

    and

    88%

    per

    annum

    in

    terms

    of

    portfolio

    over

    the

    five

    years

    20052010andaround32millionborroweraccountsbyendMarch2011,Indiahasthelargestmi

    crofinanceindustryintheworld. Thehighgrowthrateofmicrofinanceoverthefiveyearperiodwas

    fuelled by commercial bank funding which inherently gravitated towards forprofit institutional

    structures.Thus,therewasan IndiawidetrendtowardsthetransformationofMFIs into forprofit

    nonbank financecompanies (NBFCs)sothatover55%ofthe59MFIs in the MCRILanalysisall

    MFIswithmorethan10,000borroweraccountsconsistofsuchinstitutions. Boththetransformed

    andnew,startupMFIswereabletogrowrapidlythroughbetteraccesstofundingandbyusingthe

    provenmethodologyofamonoproductofferingrolledoutover largenumbersofbranches, indi

    verselocationsusingstandardprocesses.Thiswasoftenatthecostoflimitedstaffclientinteraction.

    Thecurrent

    crisis

    in

    microfinance

    is

    partly

    the

    result

    of

    this

    over

    simplification

    of

    the

    MFI

    client

    rela

    tionship. Whilelargenumbersmayhavebeenreached,thelackofcommitmentoneithersideledto

    substantialmultiplelendingandcreatedanenvironmentofconcernabouttherightsofclientsthat

    hadbeenoversoldmicrocredit. Someclientsbecameoverindebtedasaresultandthemediaatten

    tiongeneratedbytheIPOofSKSMicrofinance(atthetime,byfarthelargestmicrofinanceNBFCin

    India)onlyledtofurtherintrospectionaboutthestatusofmicrofinanceclients. Withthereportsof

    suicides in ruralAndhraPradesh (somethingthat regrettablyhappensvirtuallyeveryyear) thrown

    intothemix,microfinancetooktheblamethistimearound. Giventhepopulistnatureofstatelevel

    governanceinIndia,conditionswereripeforinterventionandtheAPmicrofinanceordinanceof14

    October2010wastheresult.

    However,

    with

    what

    is,

    in

    effect,

    a

    ban

    on

    the

    offering

    of

    financial

    services

    by

    microfinance

    institu

    tionsinAndhraPradesh,themantraofgrowthinIndianmicrofinancehascometoahalt. Thedrying

    upofcommercialbankfundingtoMFIsalloverthecountryinresponsetothecrisishasbrought

    abouttheshrinkageofthesectorbyonethirdfromthepeakinOctober2010;theCRILEX,MCRILs

    Indexofmicrofinancegrowthshrankfrom9,000atendSeptember

    2010toanestimated6,000oneyearlater(Exhibit1).

    But,nevertheless,asignificantsectorofthefinancialsystem

    ThenumberofclientaccountsservedatendMarch2011isnearly20%

    higher than inthepreviousyear;stillasignificant increasebutasub

    stantial

    climb

    down

    from

    the

    43%

    growth

    in

    client

    accounts

    that

    occurredin200910. InformationfromMFIsindicatesthatthisisthere

    sult of veryhighgrowth during theperiodApril to midOctober 2010

    andagradualdeclineonaccountofthedryingupofcommercialbank

    fundingafterthepromulgationoftheAPordinance.

    Moreimportantly,with31.8millionborroweraccountsthesizeofthe

    microfinancesectormorethanmatchessignificantpartsofthe Indian

    financialsystemintermsofthenumberofcitizensaffected. Thisnum

    berismorethanthreetimesthenumberofmicrocreditaccounts(less

    than Rs25,000, $555) serviced by the Regional Rural Banks (RRBs, as

    shown

    by

    the

    information

    inExhibit

    2)

    and

    is

    greater

    even

    than

    the

    totalnumberofsuchmicroaccounts heldbythecommercialbanks. If

    Exhibit2

    MFIcreditaccountscompared

    withotherbanksaccnts

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    allowedtobeseenaspartofthemainstreamfinancialsystem,themicrofinancesectorwouldhavea

    45%shareofthetotalnumberofmicrocreditaccountsinthecountry. IncludingSHGsintothedis

    cussion,thetotalofmicrocreditaccountsinIndiaheldintheformalandsemiformalfinancialsys

    temamountstoaround134million. The reportcontainsadetailedanalysisofthestatusofthe

    provision

    of

    micro

    credit

    by

    MFIs

    vis

    a

    vis

    the

    banking

    sector

    and

    the

    overall

    availability

    of

    finan

    cialservices.

    Withimprovingpovertyfocus

    The intended income profile of MFI clients targeted by

    MFI managements is collated in Exhibit 3. After many

    years of debate on the feasibility of poverty reduction

    through microfinance, significant numbers of MFIs have

    now realised the need to focus on low income clients

    whoseincomesmayormaynotbebelowthenationalor

    international

    poverty

    lines

    but

    who

    are,

    nevertheless,

    financially excluded. However, even now systematic

    povertytargeting isundertakenbyrelativelyfewandM

    CRILs client analysis based on social rating data shows

    that a significant number of MFI client profiles now

    nearlymatchthenational povertyprofilebutarerarely

    abletoreachlowertoachieveagreaterpovertyfocus.

    ...thoughtherehasbeennogrowthintherealvalueofaverageloanbalances

    However,despitethesignificantgrowthofloansizeoutstandingfromMFIsinrecentyears,analysis

    inthereportshowsthat inrealterms theMFIcontribution totheeconomic livesof low income

    familieshas

    actually

    reduced

    by

    around

    one

    third

    over

    the

    past

    ten

    years.

    Ismultiplelending,andconsequentoverindebtedness,thevillainofthepiece?

    ThedisruptioninIndianmicrofinancecausedbytheAPordinanceissubstantial. Theapparentrea

    sonsfortheordinancewere

    Excessive lending by MFIs in the state of Andhra Pradesh leading to overindebtedness whichcauseddistresstolowincomemicrofinanceborrowers

    CoercivebehaviourbyMFIstaffincollectingfromtheseoverindebtedborrowerssufferingfromthestressofkeepingupwiththeirrepaymentobligations.

    WhetherornottherehasbeenexcessivelendinginAP(andinotherstatesofIndia)andwhoisre

    sponsiblefor itisassessed inthisreport. Thestatewisepictureisdisquieting. What isinteresting

    hereisthatinAP,whilethenumberofMFIloansisjustover100%ofthenumberofeligiblefinan

    ciallyexcluded families,SHG loansareactually310%of thatnumber. More importantly, to the

    extentthatmicrofinanceloansarenotevenlydistributedthismeansthattherewillbeasignificant

    numberoffinanciallyexcludedfamiliesinAPthathaveasmanyas78loansatonetimeandanum

    beroftheseareSHGloans. ThisraisesthequestionwhetheritisSHGratherthanMFIlendingthatisresponsibleformultiplelendingandthecrisis.TheanalysisrevealsthatevenifdebtweredistributedequallyamongstalleligiblefamiliesinAPtherewouldbeoverindebtednesstotheextentof9%of

    theaverageincomeforsuchfamiliesassumingthat40%isthemaximumreasonabledebtservicing

    capacityattheaveragelevelofincomeforfinanciallyexcludedfamilies. Atlowerassumedlevelsof

    debtservicingcapacity,thelevelofoverindebtednessishigher. Thereportincorporatesanewap

    Exhibit3

    StatedclientfocusofreportingMFIs

    4

    8

    12 111

    5

    32

    Verypoor

    clients

    Poorclients Lowincome

    clients

    Nospecific

    focus

    NBFCs+[24] NG Os+[8]

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    proachtotheassessmentofaggregateoverindebtednessinaregion,setsoutthedegreeofover

    indebtedness for all the major states and discusses where further problems could occur in future

    unlessthetypicaldebtperborrowingclientislowered.

    But

    the

    principle

    of

    responsibility

    in

    the

    provision

    of

    microfinance

    is

    also

    now

    taking

    hold

    Theconcern forresponsiblemicrofinance isreflected intheCodesofConductdevelopedbyMFIN

    and SaDhan, and internationally in the client protection principles being developed through the

    SmartCampaign. MCRILhasuntilnowincludedevaluationofresponsibilitytoclientsaspartofSo

    cialRating. During2011,alongwithotherspecialistratingagencies,wehavepilotedaResponsible

    Finance Rating product. Issues emerging from these assessments are summarised in the report.

    These issues include integrity,governance,competition,clientprotection,appropriatestaffbehav

    iourandresolutionofcomplaints. MostleadingMFIsareinprocessoftakingactiontoimproveper

    formanceinalltheseareas.

    Costefficiency

    has

    declined

    due

    to

    the

    crisis

    The cost incurred by MFIs in servicing loan accounts is very low in comparison with the global

    benchmarkof$139oftheMIX.EvenwhencomparedwithotherAsianMFIs,thecostperborrower

    (`716,$15.90)amountstojust26%oftheEastAsianme

    dianof$61andisalsosubstantiallylowerthanthemedian

    for low end MFIs internationally ($64). The trend in the

    averagecostperborrowerforthedeliveryofmicroloans

    in India shows a sharp 33% increase over the past year

    (Exhibit4). This isattributabletothehighgrowthatall

    costspursuedbyMFIs inthefirsthalfoftheyearasthe

    largerones

    chased

    the

    chimera

    of

    an

    IPO,

    while

    the

    latter

    halfoftheyearwasspent infirefighting,tryingtoper

    suade borrowers in AP to repay and those elsewhere to

    maintaintheirpayments.

    TheweightedaverageOperatingExpenseRatioforsampleMFIsissignificantlylowerthanthoseof

    2007sample.ThetypicalIndianMFIasmeasuredbythesimpleaverageacrossMFIshadanOER

    of15.6%,upfrom14.3%lastyear.Akeydeterminantoftheoperatingexpenseratioisthesmallloansize. Asdiscussedinthereport,

    theOERshowsaverycleardownwardtrendastheloansizeincreases. Inanindustryhighlydepen

    dentonstaffforcustomersatisfaction,thereisalsoanimportantpositivecorrelationbetweenthe

    staffturnoverrateandOERandanegativeonebetween theproportionofwomen loanofficers

    andOER; whether the latter means that women loan officers are more efficient or that they are

    simplypaidlessisanopenquestion. Theaveragestaffturnoverrateof29%andlackofwrittenHR

    policiesalsoraiseissuesaboutstaffworkingconditionsthatbearinvestigation.

    ...andthewideningtrendintheyieldOERmarginhasbeenreversed

    Theweightedaverageyieldof27.6%(comparedto28.3%lastyear)hasdeclinedalittleinresponse

    to the controversy about interest rates in the lead up to and immediately following the AP ordi

    nance.Exhibit3.15inthereportshowsthetrendinportfolioyieldandOERoverthepast10years.

    The

    portfolio

    yield

    increased

    significantly

    in

    recent

    years

    largely

    because

    of

    changes

    in

    fees

    charged

    andsometimesonaccountofachangeintheloantermwhen,say,areductioninthetermfrom50

    Exhibit4 Costperborrower

    504

    716

    473

    668620

    298

    378

    200

    300

    400

    500

    600

    700

    2000 2003 2005 2007 2010 2011

    Rs/borro

    wer

    AllMFIs

    L10

    2002prices

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    weeksto45weekscanhaveasignificantimpactontheyieldthoughthechangeappearstobesmall.

    Withthedeclineinyieldin201011theaverageyieldearnedbyMFIsinIndiacontinuestobelower

    thantheAsianandglobalmediansof28.8%and31.1%respectively. Onaccountoftheinterestand

    margincapsforthepurposeofprioritysectorclassification,MCRILexpectsthesqueezeonmargins

    to

    continue

    during

    the

    current

    financial

    year

    (2011

    12).

    This

    matter

    is

    discussed

    in

    the

    report.

    ...astheindustryhasbeenplungedintocrisisbytheAPactionahaircutforboththe

    MFIscaughtinthecrisisandtheirlendersisnowinevitable

    TheunspokenmessageoftheAPordinancetoclientswasthatMFIswouldnotbeallowedtooper

    ateand,therefore,therewasnoneedtorepayMFIloans. AnalysisindicatesthattheMFIsinIndia

    asagroupnowhaveamongsttheworstportfolioqualityratiosintheworld. Thesampleaverageof

    PAR30at25.5%isexceededbytheL10group(at29.5%)ofwhom5ofthe6largesthavetheirmain

    operations inAP. This is insharpcontrasttothereportedportfolioqualityratioof0.67%forend

    March2010. Inpracticethispresentsableakerpicturethanisjustified. Thegraphsinthemainre

    portshow

    the

    aggregated

    PAR

    values

    for

    non

    AP

    MFIs

    and

    compare

    these

    with

    the

    portfolio

    quality

    ofSHG loans.The long term trend inportfolioquality andcrosssectional comparisonswithother

    typesoffinancialinstitutionsarepresentedinthereport.

    Exceptionalcircumstancesaside,theclientretentionrateisgenerallyacceptedasbeingakeyindica

    torofclientsatisfaction. Whilethecorrelationbetweenthetwobasedonthedataisnotverystrong

    itindicatesasignificantrelationshipbetweentheclientretentionrateandportfolioquality. Itsug

    geststhatasclientsatisfactionincreasestheportfolioqualityalsoimprovesasshowninExhibit4.5

    ofthereport. Inthiscontext,theaverageclientretentionrateofIndianMFIsisrelativelylow.

    The aggregate write off ratio across the sector for 201011 is high but, in any case, a temporary

    measuresince

    the

    eventual

    write

    off

    resulting

    from

    the

    crisis

    will

    be

    far

    higher

    ifthe

    matter

    cannot

    beresolvedintheverynearfuture. InanycaseahaircutforboththeMFIscaughtinthecrisisand

    fortheirlendersnowseemsinevitable. Itisonlytheclosenessofthecut(theproportionofinvest

    mentlost)thatremainstobedetermined.

    IndianMFIsarenowpayingthepricefortheirrelianceoncommercialbankfunds

    Thedistributionofsourcesoffundsformicrofinance,presentedinExhibit5,showsthattheshareof

    debt in MFI fi

    nances climbed

    sharply. The cur

    rent

    level

    of

    debt,amounting to

    69.2% of total

    funds raised by the

    leading MFIs repre

    sents a reduction

    from the highest

    levelofaround80%

    reachedin2008.

    Theextenttowhich

    commercial

    debtcontinues to domi

    Exhibit5 Sourcesoffundsformicrofinanceoperations

    34%

    25%

    8%

    30%

    7%

    4%

    75%

    3%

    0.2%

    69.2%

    3.7% 5.4%

    0.1%

    14.0%

    7.5%

    Institutionaldebt Clientssavings Otherliabilities Grants Paidinequity RetainedEarnings

    2003 2005 2007 2010 2011

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    natethefinancingofIndianmicrofinanceisapparent. Indeed,thedominationofcommercialbank

    fundsinIndianmicrofinanceisunderplayedinthissinceitexcludesoffbalancesheetfinancingvia

    portfoliosalesandsecuritisationofportfoliosundertakenbysomeofthe leadingMFIstothecom

    mercial banks. A separate compilation of the portfolio managed by MFIs for others securitised

    portfolios

    that

    are

    not

    on

    MFI

    balance

    sheets

    shows

    that

    the

    amount

    added

    some

    10.5%

    of

    the

    portfoliototheMFIsmanagedportfolio. Theshareofnetworth/equityinMFIbalancesheetsand

    thedistortionaryeffectofinadequateprovisioningisalsodiscussedinthereport.

    Theuseoffundshasbeensqueezedbycashconstraintswiththedryingupofbankdebtin

    responsetotheapparentpoliticalrisk

    TheallocationoffundsbyIndianMFIshasconformedfairlywelltointernationalbestpracticenorms

    inrecentyears.However,theexceptionalcircumstancesofthecurrentyearhaveresultedinexcep

    tionalmeasures. Ofthetotalresourcesof`25,000crore($5.5billion)deployed inmicrofinanceby

    thesampleMFIs,over80%wasdeployed in loanstoclientsattheendofMarch2011 (Exhibit6).Last

    year

    this

    was

    69%

    which

    was

    below

    the portfolio allocation level of the MIX

    international median of 76.8% largely be

    cause of the prevalent practice in India of

    lenders making substantial disbursements

    of loanstoMFIs inthe lastweekofMarch

    (theendofthefinancialyear).

    As indicatedearlier,theeffectofthecrisis

    resulting from the AP ordinance spread

    muchmorewidelythanthestateofAndhra

    Pradesh.

    This

    effect

    was

    not

    due

    to

    any

    delinquency contagion reaching clients

    outsidethestatebutratherduetothedry

    ing up of bank funds to MFIs. Thus, the

    manifestationofpoliticalriskthattheysawintheformoftheAPordinance,resultedinbanksreduc

    ingtheirsanctionsinthelastquarterofthefinancialyeartoaminimallevel. ThisaffectedMFIsall

    overthecountryandistheprimaryreasonforthelow(25%)growthinnetportfoliooftheleading

    MFIsduringtheyear. Sincethereisalimittotheequityitispossibletoraiseandequitytakeslonger

    tomobilise,whiledepositsarenotanoption,MFIswereforcedtolimittheirportfoliogrowth.

    ...andthereistheimpressionthatprudentialmanagementhasimproved

    For ensuring prudential management, banks in India are expected by the RBI to maintain Capital

    AdequacyRatios(CAR networthasaproportionofriskweightedassets)of9%andNBFCsof12%

    (until March 2010 increasing to 15% by March 2011). While equity was a constraint in the early

    yearsofIndianmicrofinance,theearlierequityconstrainteasedconsiderablyand,thoughinvestors

    becameverycautiousafterOctober2010,theweightedaverageforIndianMFIsisnowinexcessof

    25%wellaheadofthebankingsector.Theslowdownandreversalofportfoliogrowth inthe last

    monthsofthe financialyearhasbeen largelyresponsible forthis increasefromthe18%weighted

    CARofMarch2010.

    Whilesecuritizationmayofferashorttermsolutiontothecapitalproblem, itdoesnotresolvethe

    issuein

    the

    long

    term.

    For

    commercial

    banks,

    as

    discussed

    above,

    it

    provides

    the

    benefit

    of

    inclusion

    intheprioritysectorlendingrequirement(thoughthatisnowbeingreassessedbytheReserveBank

    Exhibit6

    UseoffundsbyIndianMFIs,2011

    Net

    portfolio,

    80.6%

    Fixed

    assets,1.2%Cash,13.5%

    ST

    investments,

    0.02% LT

    investments,

    1.0%Advances,

    0.5%

    Othercurrent

    assets,3.2%

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    MCRILMicrofinanceReview2011

    xiii|P a g e

    ofIndiainthecontextofthecrisis). AsurfeitoflendingfundsleadsMFIsto

    inductclientswithoutduecareandrelationshipbuilding lendbeyondthecapabilitiesandmeansoftheirclients resorttocoercivepracticeswhentheclientsexpressaninabilitytopay.

    TheemergenceofclientprotectionissuesandtherelatedpoliticalriskinAndhraPradeshandKarna

    taka(and,byextension,elsewhere in India)can largelybeattributedtothisphenomenon. Inthis

    context,thereductionintheproportionofthemanagedportfoliofrom53%oftheownedportfolio

    inthe2005to10.5%nowisawelcomedevelopment. Itisworthremembering,however,thatuntil

    March 2010 the absolute amounts had increased to such an extent that the proportions become

    meaninglessfromtheperspectiveofanoverheatedeconomicsector. InMCRILsopinion,securiti

    zation isadevicethatdilutestheprudentialeffectoftheCARrequirementandshouldbecarefully

    monitoredbyregulators.

    ReturnstoMFIshavedeclinedsignificantlyduetowriteoffsandthesqueezeonmargins

    Thefinancialviabilityofratedmicrofinance institutions in India,apparent inthe2005Review,was

    underthreatin2007. Whilethissituationwasdramaticallyreversedin200910,thecurrentcrisisin

    Indianmicrofinancehascausedasubstantialmoderation. Thisisapparentinconsideringthereturns

    MFIsearnnetofallcostsoperatingandfinancial. Thesignificantmoderationofthepastyearhas

    been caused by the substantial write offs necessitated by the collapse of microfinance in Andhra

    Pradesh. Thehighefficiency(lowOER)of IndianMFIsplayedakeyrole intheirprofitabilityasdid

    thesignificantlyincreasedportfolioyieldsince2007. However,currentwriteoffshaveincreasedthe

    totalexpenseratioquitesignificantlyandcausedtheweightedaveragereturnonassetsfor201011

    tofallto3.0%. Asdiscussedearlier,thecrisisnotonlyhadtheeffectofbringingmicrofinanceinAP

    toahalt,italsocausedasuddenrashofprudenceincommercialbanklendingtoMFIs(atthesame

    time

    as

    a

    hardening

    in

    inflationary

    conditions

    in

    the

    country)

    resulting

    in

    an

    increase

    in

    lending

    rates.

    TheimpactofthisonthecoststructureofIndianMFIsisanalysedanddiscussedinthemainreport.

    ...andtheimplicationsofthecrisisforthelongtermfutureoffinancialinclusionbyMFIs

    arestilldifficulttopredict

    GiventheactionsoftheGovernmentofAndhraPradeshandthecollapseofportfolioqualityinAPas

    aresult,itisquitelikelythatthewriteoffandprovisioningexpensesofMFIswithoperationsinthe

    statewillincreaseevenfurther.Atthesametime,MCRILexpectsanotherdeclineinportfolioyield

    onaccountofthe limitssetbytheRBIon lendingratesforthepurposeofclassificationaspriority

    sectorportfolios.

    Theimplicationsofthisforthelongtermfutureoffinancialinclusionarestilldifficulttopredict. It

    hasalreadyresultedinasubstantialdeclineincapitalbothdebtandequityavailableformicrofi

    nanceand,as discussed in the report,hassloweddownandeven reversed the financial inclusion

    effectofMFIoperations.WhatIndianMFIsneedisastableenvironmentinwhichtodelivermicrofi

    nanceservicesdeposits,remittances,insuranceaswellasmicrocreditinaresponsiblemanner.

    WhetherornotMFIscancontinuetocontributetofinancialinclusioninIndiaisnowdependenton

    thepassageofthedraftMicrofinanceBillbytheIndianParliament. Untilsuchtime,however,most

    lowincomefamiliesinAPhavebeenthrownbackintothenotsobenevolentarmsofmoneylenders.

    Many low incomefamiliesoutsideAPhavealsosufferedcollateraldamageasthedryingupofon

    lending funds from commercial banks has caused a reduction in MFI operations throughout the

    country.

    The

    future

    is

    difficult

    to

    predict

    but

    the

    report

    provides

    some

    indication

    of

    the

    constraints

    andissueslikelytoinfluencethefinaloutcome.

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    MCRILMicrofinanceReview2011

    xv|P a g e

    IntroductiontoMCRIL

    Apioneer

    and

    world

    leader

    in

    microfinance

    ratings

    MicroCredit Ratings International Limited is one of the pioneers of financial performance ratings

    andtheworldwidepioneerofsocialratingforMFIs. Itistheworldsleadingspecialistmicrofinance

    ratingagency. BySeptember2011,MCRILhadundertakenover1,100financialandsocialratingsof

    over500microfinanceinstitutions(MFIs)in32countriesofAsia,EuropeandAfrica.

    MCRILisbasedinGurgaonoutsideDelhi,capitalofIndia. Ithasanexcellentteamof15specialist

    analysts with knowledge and experience of microfinance led by Dr Alok Misra, Director, Microfi

    nanceServices. Andanother10analystsfortheratingoflowcostprivateschools

    MCRILalsoprovidessectorwideadvisoryservicesandundertakesresearchandpolicystudiescom

    patiblewithitsconcerntoavoidconflictsofinterest. Itsratingandadvisoryserviceshavebeenpro

    vided inmanycountriesofAsia includingallcountriesofSouthAsiaand inCambodia,EastTimor,

    Indonesia,Myanmar,PapuaNewGuineaandthePhilippinesaswellas inSamoa. IntheNIScoun

    tries of the former Soviet Union, MCRIL has experience of Azerbaijan, Georgia, Kazakhstan, Kyr

    gyzstan,RussiaandTajikistan. InAfrica,MCRILhasworkedinCongo,Ethiopia,Kenya,Malawi,Mo

    rocco,Nigeria,Rwanda,SouthAfrica,Tanzania,Uganda.

    Inkeepingwithitspioneeringtradition,

    MCRILhasalsointroducedratingservicesfor

    MicrofinanceInvestmentVehicles(MIV)(combinedfinancialandsocialrating)

    LowCostPrivateSchools(forchildrenfromlowincomefamilies)

    and

    ValueChainInitiatives(toassesstheirimpactonpovertyand

    theefficiencyandeffectivenessofsuchprogrammes)

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