Exchange 1st Quarter 2013

#Exchange, First Quarter 2013 • BRGLinkin.org

SeniorsBRG continues to expand services for seniorsSee Page 11

Bill Salmon earns BRG’s highest awardSee Page 5

Pinnacle Award

ExchangeBaton Rouge General and General Health System Employee Newsletter | First Quarter, 2013

In This IssueIn the Spotlight 3

BRG Goes Red 4

Heart & Vascular Expansion 4

Weight Loss Program 7

Diabetes Education 7

Foundation News 12

A New Beginning 14

A Satellite Campus ofTulane University School of Medicine

Celebrating 12 YearsHolman RetirementReception, April 8

(See Page 6)

Looking ForwardA Message from Dr. Evelyn Hayes, Interim President and CEO

As Interim President and CEO, and as an MD practicing in our community for more 35 years, I look forward to the exciting growth and development going on at both of our campuses. None of this would be possible without the leadership of Bill Holman, who announced his retirement a few weeks ago. I would like to thank him for his service and dedication, allowing BRG and our team to accomplish amazing things. He has cultivated one of the very best award-winning hospital teams in the nation. As we bid him farewell, rest assured that we are well-positioned for a bright future.

We are already off to a great start in 2013. As you know, the Joint Commission did a full accreditation survey of our hospital in January, and the results were amazing. The survey team commended us at every level of our organization for exceptional quality care, staff engagement, patient satisfaction and many successful “best practices” including our Lean Six Sigma performance improvement initiatives. This was not a surprise to me, considering all the recent accolades we have received, the most notable being Baton Rouge’s only “Top Performer” hospital for heart attack, heart failure, surgery and pneumonia.

Moving forward, it’s important to note that in our journey to perfection in service and clinical excellence, we are adopting evidenced-based leader practices to improve patient safety, clinical outcomes and satisfaction across the board for our patients, staff, volunteers, employees, physicians and leaders. Members of the BRG team will participate in learning sessions every quarter to enhance our culture of clinical, service and operational excellence.

Finally, I’d like you all to read the story on page 5, which features Pinnacle Award winner Bill Salmon, RRT. Bill has been a part of the BRG family for more than 30 years and is a perfect example of the kind of caring and thoughtful team members we try to cultivate at Baton Rouge General. He demonstrates the qualities that make a difference in the lives of the patients and families we serve every day, and his skills and talents do not go unnoticed.

Thank you for all you do, and let’s keep the momentum going!

• Exchange, First Quarter 2013 BRGLinkin.org

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Brandy Hotard, RN, enjoyed her American Idol experience.

Exchange, First Quarter 2013 • BRGLinkin.org

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Brandy Hotard in the SpotlightChasing a dream is easier with friends to encourage youAlthough her American Idol journey eventually came to an end, BRG’s Brandy Hotard, RN, says she is grateful for the “chance of a lifetime” that brought her to the attention of millions of television viewers. Brandy made it to the women’s Top 20 category, advancing to the Las Vegas-round episode of the show, which aired February 21.

“Unfortunately, my journey on American Idol ended,” she said. “But honestly…I thank you all from the bottom of my heart for all the support, encouragement and kind words. This has been an amazing experience and one that I will always cherish. Having so much support from employees of BRG makes it so much easier to come home and get back to work! Although I have only been an employee here for eight months, I can’t imagine working anywhere else.”

Welcome Aboard!Mary Malloy charms patients with the power of music

She is a strolling musician, tapping on doors and offering to spread a little sunshine by singing and playing her guitar for patients. Mary Malloy, BRG’s new music therapist, has worked in the field for many years, but the power of music never ceases to amaze her.

“Many people request hymns or gospel songs,” she said. “I’ve seen patients who looked like they were asleep, open their eyes and sing along to Amazing Grace. Patients who can barely move will start keeping time by tapping their foot as they listen to a Hank Williams or Beatles tune. And children really respond…if they can shake a maracca with me while we sing Itsy Bitsy Spider, it distracts them from the fear or confusion they might be feeling.”

Mary has a BA in Music Therapy and an MA in Culture and Creation Spirituality. She has helped patients of all ages cope with physical, emotional and behavioral issues. She joined BRG last July as a music therapist in the Behavioral Wellness Department, and joined the Arts in Medicine program in January. According to Mary, music therapy is used in hospitals and healthcare settings to help with pain management, to promote movement, to ward off depression and to lift patients’ moods.

“I believe that everyone has a creative, spiritual place inside them, and tapping into that place can promote healing,” Mary said. “Music is the tool that opens that spiritual side of us and it can be transformative. It’s immediate and positive and powerful.”

The Arts in Medicine program is growing. It now includes artist Juliet Lockwood, music therapist Mary Malloy and yoga master Jennifer Tenhunfeld. Arts in Medicine is supported in part by a LIVESTRONG community impact grant.

VoteNow!

Cas t y our v ote for B aton Rouge G eneral in the LIVESTRO N G online v oting cam paign for A r ts In M edicine. Voting ends M arch 2 8.

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BRG All ‘Dressed’ Up For Heart Month

World-Renowned Cardiologist Visits BRGBaton Rouge General was featured prominently in the news in January. Vascular Surgeon Dr. Glen Schwartzberg performed the region’s first endovascular procedure using Avinger’s Ocelot catheter, which was recently approved by the FDA. On hand during the procedure was Ocelot inventor Dr. John Simpson, world-renowned for the system, which combines a minimally-invasive catheter with precise imaging capabilities. The Ocelot removes blockages in peripheral arteries that can lead to stroke, heart attack, amputation and other serious conditions.

Heart and Vascular Expansion ContinuesThe Bluebonnet campus continues to expand with the heart and vascular tower and the groundbreaking of another medical office tower adjacent to Pennington Cancer Center. As part of the expansion, BRG welcomes new heart and vascular Physicians to Bluebonnet, as well as a few “veteran” tenants who have relocated space here:• BatonRougeCardiologyCenter• BatonRougeGeneralPhysicians,LipidCenter• CVTSurgicalCenter• VascularSpecialtyCenter

Baton Rouge General is proud to be nationally recognized as Baton Rouge’s only “Top Performer”* hospital for heart attack, heart failure and surgical care.

Dr. Glen Schwartzberg, left, and Dr. John Simpson in the hospital’s new hybrid OR.

Baton Rouge General (along with Albemarle) was a major local sponsor of the American Heart Association’s “Go Red for Women” campaign in February. The national movement promoted education and awareness of heart and vascular disease. Banners at both campuses featured the red dress logo, a reminder that heart disease is definitely a women’s issue that affects more than 43 million women in the U.S. each year.

The campaign kicked off on Friday, Feb. 1, with lots of activities that were featured on WBRZ’s 2une In morning newscast, including zumba dancing, a cooking demonstration and physician interviews. The annual Go Red Luncheon was held on Friday, Feb. 22, and featured games, prizes and giveaways before the event. Guest speakers included former President and CEO Bill Holman and Executive Vice President and Chief Business Development Officer Dionne Viator. The event also included a fashion show, in which Caitlyn Piper, RN, participated. Caitlyn, who suffered a heart attack at age 30, has been featured prominently in the hospital’s “heart” media campaign.

Vascular screenings were conducted throughout the month and heart-healthy messages were featured on the BRG website and in social media.

BRG kicked off Heart Month with Employee photo ops, a zumba demonstration and a ‘red cap’ day for newborns.

Special thanks to all of the volunteers who helped make our heart and vascular campaign and screenings a success!

Bill Salmon, RRT, says he always tries to make a connection with his patients.

5Exchange, First Quarter 2013 • BRGLinkin.org

The Pinnacle Award is the hospital’s highest Employee honor and Bill Salmon was an obvious choice. A registered respiratory therapist, Bill has worked at Baton Rouge General for 34 years. He is well-known throughout the hospital and his co-workers often comment on his spirit of service and his willingness to help others. His supervisor, Terrie Cavalier, calls Bill “a patient advocate who has always gone above and beyond the call of duty in everything he does.”

Bill, who received his training at the University of Chicago, said he loves his job because of the people he meets. “I’ve always enjoyed getting to know the patients and their families on a personal level,” he said. “Of course, you get to know some patients better than others. Some need just a little care,

and others, especially those with congestive heart failure, need all the attention you can give them,” he said. “But no matter what, you can always make a connection if you try.”

It’s not hard to imagine how Bill makes those connections. He is open and friendly with everyone he meets, and his smile never fades.

The Pinnacle Award came with several perks, including lunch at the restaurant of his choice with leaders from Baton Rouge General. “I chose Juban’s,” Bill said, “and brought along my wife Phanh and my son Patrick. We had a wonderful meal and a good time visiting. I have to say that no matter how long you do your job, it’s always nice to have people say ‘thank you.’ And it’s fantastic to be appreciated in this way.”

At the December 12 award reception, we learned why Bill Salmon is so deserving of the Pinnacle Award.A burn patient who had lost everything in a terrible house fire was treated at BRG last year. When he was ready to be discharged, he had no way to get home. Earlier in his hospital stay, Bill had gotten to know this man, knew about his transportation problems, and offered to take the patient home when it was time to leave. The discharge happened on Bill’s day off, so a manager in the Burn Unit called Bill at home. Even though he had just dropped off his car at the repair shop, Bill was determined to keep his promise to the patient. Bill got on his bicycle and rode all the way back to the repair shop to get his car, drove to the hospital, picked up the patient and took him home!

The Pinnacle Award winner receives:

• $500 cash gift and a $25 gift card to Java General

• A parking pass at both hospital campuses

• A banner featuring the winner at each campus

• A Java General food or drink named after him/her (“I’m still working on that one,” Bill said.)

Bill Salmon2012 Pinnacle Award Winner

Below: BRG administrators were named ‘Top Leadership Team at a Large Hospital’ in 2004, just a few short years after Bill Holman took over as CEO.


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After 12 years with Baton Rouge General and 48 years in the healthcare industry, President and CEO Bill Holman announced his retirement at the end of February. Under his leadership, the hospital has grown tremendously — not just in size, but in impact and reputation. We thank Mr. Holman for his guidance and dedication over the years, and celebrate the many successes we have achieved with him at the helm.

Indeed, under Holman’s leadership, Baton Rouge General has enjoyed a long list of successes and accolades…recognition he has always been quick to share with the BRG team. In January, the hospital was recognized as Baton Rouge’s only 2012 “Top Performer” hospital by the Joint Commission for heart failure, heart attack, surgical care and pneumonia. In 2012, the Leapfrog Group named BRG the city’s only “A”-rated hospital for patient safety. Additionally, the hospital has received numerous accreditations, awards and recognition for clinical excellence in oncology, cardiovascular, obstetrics, critical care, burn care, surgery and radiology. The General also developed the region’s first Seniors ER, its Pennington Cancer Center, Womack Heart Center, and other multimillion-dollar facility expansions for surgical and outpatient care.

And in a quest to cultivate Louisiana’s future clinical leaders, Holman led efforts to establish BRG’s prestigious affiliation with Tulane University School of Medicine. Housed at the Mid City campus, TUSOM’s flagship satellite campus is expected to grow to serve more than 160 medical students each year, making it one of the largest medical school satellite campuses in the U.S.

Holman, 66, said he plans to spend more time with his family and work on his golf game. “I leave Baton Rouge General and General Health System with a great deal of pride in what we have accomplished,” he said. “We have a Board committed to fulfilling our mission, a dedicated medical staff, and Employees who are passionate, loyal and very caring.”

Left: Through the years, Bill Holman has facilitated expansion projects, including the current Physician Office Building project, Pennington Cancer Center, Womack Heart Center and the multimillion-dollar Heart and Vascular Tower.

President and CEO Bill Holman Retires

Join Bill and the BRG team as we celebrate his retirement April 8 in Conference Rooms 1 & 2• 9:30-11 a.m. at Bluebonnet• 1:30-3 p.m. at Mid City

Managing DiabetesJeanene Thibaut, RN, is interested in anything diabetes-related. She is a Certified Diabetes Educator and spends most of her time helping people with diabetes manage their condition through lifestyle behavior modifications and understanding the disease process.

Jeanene has been a diabetes educator for more than 12 years and is especially excited that the Metabolic Spectrum Center’s Diabetes Education Program was recently accredited by the American Association of Diabetes Educators.

“The most important thing educators do for people with diabetes is to provide knowledge and understanding about diabetes and its related complications so that they are able to control their condition and it doesn’t control them. Diabetes is a progressive disease with many serious complications. We educate our participants on how to delay and/or prevent complications and achieve a better quality of life.”

The Diabetes Education Program requires a physician referral. Participants meet with an educator on several occasions to develop an individualized plan that includes setting personal goals and discussing the importance of physical activity, healthy eating, monitoring blood glucose, managing weight and problem solving.

The Metabolic Spectrum Center is located at 8490 Picardy Avenue, Building 600-D. Please call (225) 819-1175 for more information.

Health Fitness Specialist Jheri Bellard, standing, shows Terri Johnson, MS, RD, LDN, how to properly use weights in her workout program. Terri is Lead Dietitian for the hospital’s new weight management program.


Have you been searching for a safe and effective way to lose weight? Do you want to make lifestyle changes that will enhance your quality of life? Well, you’re in luck.

BRG is now offering a Clinic Weight Management program that combines individualized dietary plans, exercise, behavior modification and group education to help you achieve optimal health. The program is led by a team of experts who have designed a 90-day program for those who want to lose 5 to 20 pounds, as well as two 6-month programs that are more comprehensive and targeted to patients who need more guidance, education and support.

Jheri Bellard, Health Fitness Specialist, and Terri Johnson, Lead Dietitian, will lead the program. “Our emphasis of the nutrition component is

real, recognizable food,” Terri said. “We will help you to focus on foods that provide the essential nutrients for optimal health and reduce the risk of chronic metabolic diseases.”

“From the physical fitness standpoint, we will try to help individuals improve muscle imbalances, minimize injuries and maximize results,” said Jheri. “We will strive to restore proper breathing and movement along with repairing weak muscles through the use of foundational exercises.”

Employees are eligible for a 50% discount. Those who are covered by the GHS insurance plan may be eligible for even deeper discounts. Call Nurse Navigator Penelope Jarreau at (225) 819-1175 to help you determine which program is best for you.

Warning Signs of DiabetesIf you experience these symptoms, you should see your physician. You may not have diabetes, but you could be pre-diabetic and making certain lifestyle changes can help you avoid a diabetes diagnosis.• Extremethirst• Drymouth• Frequenturination• Drowsiness,lethargy• Visionchanges• Increasedappetite• Unexplainedweightloss

The ‘Weight’ is OverNew program helps Employees manage weight and improve lifestyle

Jeanene Thibaut, RN, helps diabetics manage their condition.

Lauren Bourgeois Simon, MS, RD, LDN, assembles a ‘healthy’ plate that includes lean meat and vegetables.

Snap Shots!

Louisiana MarathonBRG was a co-sponsor of the 2nd annual Louisiana Marathon, which drew more than 3,000 runners, including a team of BRG Employees and staff. BRG also provided medical support for the event, which took place in January.

Volunteer Luncheon The BRG Volunteer Auxiliary Leadership Board was recognized at a luncheon in December. Pictured are (standing left to right) Vivian Rowell, Service Representative; Pam Causey, President; Marsha Johnston, Secretary; Deborah Reeves, Past President; Shannon Dietz, Volunteer Services Manager, and (seated left to right) Joyce Rodrigue, Service Representative; Katie Williamson, Historian; and Vickie Pernici, President Elect.

Our New TV Campaign Pediatrician Dr. Micah Thompson and Fallon Ducote, RN, spend some quality time with a tiny patient. The three are featured in the hospital’s new Community of Caring media campaign.

What’s Cookin’?Kaleb Deedrick, left, and Terri Johnson, Clinical Nutritionist, show WBRZ reporter Dave Nussbaum how to create a healthy omelet. The two were featured on the February 1 morning newscast as part of National Go Red Day.


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#Exchange, First Quarter 2013 • BRGLinkin.org


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BRG is a major sponsor of The Advocate’s annual Life Begins at 50 (formerly Life After 50), which focuses on the best in healthcare services, education and information for seniors and their caregivers. It will include seminars, entertainment, door prizes and food presentations geared to the interests of people over 50. Look for WBRZ television personalities, too.

Life Begins at 50

Saturday April 20

8 a.m. – 3 p.m.

Baton Rouge River Center

You, Me & BRG Celebration

Sunday April 21

3–5 p.m.

Live Oak Arabians 6300 Jefferson Hwy.

Register today for BRG’s Smoking Cessation program and take the first step toward a healthier smoke-free lifestyle! The $25 registration fee is waived for Employees. The 5-week program will offer information on NTR (nicotine replacement therapy), discounts on smoking cessation products and tips for quitting. Call (225) 387-QUIT to register.

Smoking Cessation

Ongoing

BRG Mid City & Bluebonnet

Save the Date

To celebrate the success of the 2012 You, Me and BRG campaign, the Foundation will host a special barbecue bash for those Employees who made donations to the program in 2012. Thanks to your generosity, 11 internal grants were funded for projects, equipment and services.

Riders in the SkyThursday

April 4

Pediatric Unit Bluebonnet

Riders in the Sky is a western/country/comedy group who can be considered keepers of the flame passed on by Gene Autry and Roy Rogers. The group will perform a special show for children on the pediatric unit at BRG. Members of the Grand Ole Opry, they have won numerous awards for their Western brand of music combined with cowboy humor. Their hospital visit is courtesy of the Manship Theatre, where they are scheduled to perform several shows.

Barbecue Bash

HospitalWeekBaton Rouge General

Wednesday, May 15Bluebonnet

Conference Rms 1& 2 Lunch served

11 a.m. - 1 p.m.

Friday, May 17Mid CityBat Cave

Lunch served 11 a.m. - 1 p.m.

2013 Nurses Week

Nurses will receive some extra attention during Nurses Week 2013, including “tasty treats” delivered to the units on several days, and a gift delivery on Friday. The annual Nurse Excellence Awards Banquet will take place on May 9 at the Renaissance Hotel. For tickets, contact Melissa Monroe, ext. 4139, or Cheree Fontenot, ext. 6745. For information about nominations and scholarship applications, go to Nursing News on the GHS intranet homepage, or call Dalynn Babin at (225) 387-7019.

Nurses Week May 5-11

Thursday, May 9 Nurse Excellence

Banquet Tickets on sale

March 11 – May 3.

Friday May 10 Gift Delivery

Thank you, Manship Theatre!

Taking Care of Our SeniorsA stroke caused Glen Cupit to change his attitude and his lifestyle

Thanks to the momentum gained in its first year, our Seniors ER program has plans to enhance programming and services. Our commitment to senior care was recognized in 2012 when the hospital was designated as a NICHE (Nurses Improving Care for Health System Elders) site from The Hartford Institute for Geriatric Nursing at NYU College of Nursing.

Strokes Are Preventable: Educate YourselfA stroke occurs when a blood vessel that carries oxygen and nutrients to the brain is either blocked by a clot or bursts and causes bleeding. It can cause paralysis and many other problems. In the U.S., stroke is a leading cause of serious long-term disability and the 4th leading cause of death, but amazingly, 80% of strokes are preventable, said Sadye Batts, MSN, RN, Clinical Program Coordinator for Stroke and Heart Failure. She recommends using the FAST test to remember the warning signs of a stroke:

FACE: Ask the person to smile. Does one side of the face droop?

aRMS: Ask the person to raise both arms. Does one arm drift downward?

sPEECH: Ask the person to repeat a simple sentence. Does the speech sound slurred or strange?

tIME: If you observe any of these signs, call 911 immediately.

Information provided by The American Stroke Association


One morning last August, Glenn Cupit lifted his cup of coffee and it slipped right out of his hand. He brushed it off as an accident, but it happened a second time. A few minutes later, the phone rang and when he picked up a pen to take a message, he couldn’t control his handwriting. He admitted to his wife Betty that his arm had been feeling numb for a couple of days, but he insisted on going to work and told her not to worry.

By that afternoon, Betty wouldn’t take no for an answer. She convinced Glenn to go to Seniors ER at Mid City, where doctors determined Glenn had suffered a stroke. “I never had any pain,” Glenn said. “I guess that’s why I didn’t take it seriously. But when they did an MRI, it showed several spots on my brain that indicated some damage had occurred.”

“We’re very lucky that it wasn’t any worse,” Betty said. “I think Glen understands now that you go to the doctor or the hospital right away when something like this happens. You don’t wait around.”

Glenn, who teaches automotive technology, was fortunate that he didn’t have to go

through any kind of rehabilitation. His ER physician prescribed a blood thinner and he remains on the medication to lower his risk of a recurring stroke. In addition, Glenn changed his diet to include more vegetables and protein, and fewer carbohydrates. As a result, he has lost 20 pounds since his stroke.

The Cupits have high praise for the doctors, nurses and other staff who treated Glenn, especially Dr. Brian Higgins and Dr. Rabih Attalah. “I can’t say enough good things about this hospital,” Glenn said. “When you’re sick, you want to be taken care of and you want to know what’s happening. I felt like the people here, especially in the Seniors ER, ‘acknowledged’ me, kept me informed and treated me really well.”

Glenn Cupit, 74, is an instructor at Capital Area Technical College in Port Allen. His wife Betty is a community relations officer for Plaquemine Manor.

Glenn recreated his 1965 AA fuel dragster, a ‘show car’ he takes with him on drag racing road trips about four times a year.


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Gingerbread Tea Brightened HolidaysThe holidays were even brighter for those who attended the Auxiliary’s Annual Gingerbread Tea. Held at the LSU Cotillion Ballroom, the event featured cookie decorating, face painting, story time with Mrs. Claus, a silent auction, portraits with Santa, and of course, a High Tea. Channel 9 TV personality Lauren Westbrook read The Gingerbread Man to the children. Proceeds from the event were donated to the hospital’s Neonatal Intensive Care Unit (NICU) for the purchase of a Giraffe Bed for premature infants.

Foundation update

The 20th annual Father/Daughter Sweetheart Dance was a resounding success, setting records for both attendance and funds raised. More than 1,250 dads and daughters attended the January 27 event at the Crowne Plaza, raising more than $60,000 that will support BRG patients and their families. Funds raised through the dance in 2012 purchased a Giraffe Bed, which is crucial in saving the lives of premature babies in our NICU. Event sponsors included Crowne Plaza, Bayou Federal Credit Union, Assurance Financial, Horizon Wealth Management, Merrill Lynch, Kleinpeter Photography and Baton Rouge Parents Magazine.

20th Annual Sweetheart Dance Breaks Record

Pictured here are 2013 Dad ‘n Me raffle winners Brad and Baylie Joffrion with committee member Clayton Jumonville, right. The lucky father and daughter were presented with a $200 shopping spree to American Girl, 4 round-trip flight passes on Southwest Airlines, and a two-night stay at Westin Galleria Dallas.

Todd Daniel, Director of Materials Management, with his daughters Kelsie and Brooke.

Peyton Grant, Vice President of Facilities, with his granddaughters Maddie and Peyton, and his son Christopher.

Above: From left, Volunteers Ginger Trigg, Vivian Rowell, Missy Facundus and Channel 9 TV personality Lauren Westbrook.

Tracey McDowell, RT, (R)(T), enjoyed the Gingerbread Tea with her son Collin. Tracey is Chief Radiation Therapist at Pennington Cancer Center.

11 Internal Grants Funded

Burn Center Outpatient Unit Renovation Complete

The Phase 2 renovation of the Burn Center Outpatient Unit includes a new nurses’ station (above) and a facelift for the main hallway (below) and patient rooms.

Construction was recently completed for BRG’s Burn Center Outpatient Unit, completing Phase 2 of a three-phase renovation. (Phase 1 renovated the center’s waiting area.)

The project included the installation of:• Sevenoutpatienttreatmentroomsdedicatedtotheremovaloftissueandapplicationofburn

dressings• Aspecialprocedureroomthatwillalsobeusedasanoutpatientrehabgym• SpecializedwoundtreatmentreclinersandTVsinalloutpatienttreatmentroomstocomfort

and distract patients while having procedures• Aninvitingnurses’station• Overnightfamilyroomforfamilieswhowanttobeneartheirlovedoneduringthecritical

hours following a severe burn• Conferenceroomforphysicianstocounselfamiliesinaprivatesetting

The $500,000 project was generously funded by: Betty Van Norman, The Estate of Raymond Gettier, Walter H.D. Killough Charitable Trust, Irene and C.B Pennington Foundation, Albemarle Foundation, Excellence In General Gala (2010 & 2011), William Edwin Montan Charitable Trust, Dow American Styrogenics, Inc., Imo N. Brown Memorial Fund, Capital One Bank and BRG Visionary Partner Society.

Since 2010, more than 30 internal grants have been funded through You, Me & BRG

2013 You, Me & BRG Employee Giving Program

April 29 - May 17

More details about the 2013 program coming soon!

Because of your generosity, last year’s You, Me & BRG Employee Giving Program was a tremendous success, raising more than $187,000 in pledges and donations. Inspired by your support of our hospital, General Health System graciously announced it will donate $100,000 to the program, bringing the total funds raised to $287,000.

The Internal Grants Committee, comprised of frontline BRG Employees and You, Me & BRG supporters, selected the following projects and equipment that will be funded this year:• BurnCentereducationandcommunityoutreach• WheelchaircushionsforinpatientandSkilledNursingunitsatMidCity• NICUsurveillancecamera• Burnsurvivorsbanquet• VeinViewer2.0VisionImagingSystemforperipheralintravenousaccess• Fetalmonitor• Feedingandswallowingdevelopmentaltools• BedsidechairsforICU• PICUblanketwarmer• Giraffeshuttle• VapothermPrecisionFlow,Heliox

Exchange, First Quarter 2013 • BRGLinkin.org

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A New BeginningBurn Unit experience leads Kim Kinchen to nursing schoolKim Kinchen has been through some ups and downs in the last few years, but all the pieces to her career puzzle have finally fallen into place. At age 47, Kim was just accepted into BRG’s School of Nursing, an accomplishment she feared might never happen.

“I had raised two children,” she said. “I had helped my husband with his business for many years. I was fortunate that I could stay at home…but something was missing in my life.”

A series of events (and a great deal of reflection) led Kim to pursue a nursing career. She had the personality, the intelligence and the desire. To make sure she was making the right decision, a friend encouraged her to volunteer at BRG.

“I told the volunteer director that I wanted to work with patients,” Kim said. “And she told me the only patient unit that could use a volunteer was the Burn Unit. I had to really think about it. I didn’t know if I could handle it, but it turned out to be a wonderful experience.”

Kim volunteered on the Burn Unit for a year. “I never dreamed I could get so attached to the patients. With burn patients, you see them not just for a few days, but for weeks or months, so you get close to them and their families. It’s life-changing to see what they go through. It humbles you and makes you look at life differently.”

Kim also grew close to the staff, physicians and the other volunteers. “They were so accepting of me. They knew I wanted to go to nursing school, so they were open to letting me learn as much as possible. They even wrote letters of recommendation for me.”

Kim’s next journey comes with a strong support system — 40 nursing school classmates. “I already love the school,” she said. “And it doesn’t surprise me. It’s Baton Rouge General, after all. I was born here, I volunteered here and now I’m being trained here. I feel such a connection to this place…on so many levels…it really does feel like family.”

Kim Kinchen says getting to know patients on the Burn Unit was her favorite part of volunteering.


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Hall of Fame VolunteersEight very special Volunteers were honored at a special reception in January at Mid City. They were recognized for their commitment to the hospital and for their exemplary service to patients and families. The honor coincides with the Volunteer Services Department’s 60th anniversary.

The newest Hall of Fame members are: Gloria Anderson, Angie Landry, Dotty Major, Dee McKnight, Patsy Miller, Pauline Parish, Natalie Roumain and Dorothy Taylor. Each of these wonderful volunteers has donated at least 5,000 hours of service to Baton Rouge General!

Gloria Anderson Angie Landry

Dotty Major Dee McKnight

Patsy Miller Pauline Parish

Natalie Roumain Dorothy Taylor

Foundation update

Thank you Doctors for everything you do!From Baton Rouge General’s Board members, Employees, and Volunteers.

President’s Award Winners

Congratulations to the December 2012 President’s Award winners, who were recognized at a special reception for the outstanding job they do. Individual winners are: Patricia Campbell, EVS, Mid City; Linda Williams, CPT, Pharmacy, Mid City; Rose Young, PCA, Critical Care, Mid City; Delesha Harrison, PCA, Telemetry, Mid City; Venita Mishra, PharmD and Bridgette Cushenberry, CPHT, Outpatient Pharmacy, Mid City; and Linda Robinson, Nutritional Care, Bluebonnet.

The team winner was Physical Therapy, Mid City, which includes Lynn Dirks,PT, Kirk Locklar,PTA, Shawn Smith and Jared Caruso. Also honored were Mandie Hull, Education; Shannon Dietz, Volunteer Services; Siobhan Sellers, Education (all from Mid City) who stayed overnight at the hospital when area residents took shelter from Hurricane Isaac.

New Nursing Appointments

Jamie Johnson, BSN, RN, has been named manager of Operating Room, Bluebonnet and Mid City. In this role, Jamie is responsible for the daily operations of OR at Bluebonnet and Mid City, and will work directly with the Nursing team to optimize quality care in these areas.

Kelly Caffarel, RN, CNOR, has been named manager of SDS and PAE, Bluebonnet and Mid City. In this role, Kelly is responsible for the daily operations of SDS and PAE at Bluebonnet and Mid City, and will work closely with multidisciplinary departments to deliver quality care to our patients.

Joni Lemoine, RN, MSN, has been promoted to program director of Hyperbarics and Wound Care, Mid City and Bluebonnet.

New Vice President Announced

Nicole Kleinpeter has been named Vice President of Marketing & Communications for Baton Rouge General, General Health System, BRG Physicians network and affiliates. She joined BRG in 2003, and has served in multiple marketing and communications roles, including manager and director. Under her leadership, BRG’s data-driven marketing and PR initiatives have been nationally recognized as best in practice, and among hospital competitors locally and across the state.

Nursing School Graduates

BRG’s School of Nursing held its 29th commencement exercises in December, awarding diplomas to 28 nursing candidates. The Class of 2012 brings the school’s total alumni figure to 828 nurses. Most of the new graduates will begin their careers at BRG (both campuses) in the ER Department, Telemetry, Operating Room and Medical-Surgical units. The School of Nursing accepts approximately 40 candidates each year. If you or someone you know is interested in the nursing program, call (225) 387-7623.

AMA Recognizes Christopher Terndrup

Congratulations to Christopher Terndrup, Tulane School of Medicine’s 2013 LEAD MD Candidate. Christopher received the 2013 American Medical Association (AMA) Foundation Leadership Award at the group’s annual Excellence in Medicine Awards ceremony last month.

APPLAUSE

Pictured here are the individual winners.

In Search of ExcellenceCall for Nominations: Nurse Excellence Awards and Allied and Ancillary Excellence Awards

Nominations are now being accepted for Nursing Excellence and Allied and Ancillary Excellence awards. If you know of someone special who deserves to be recognized, go online to brglinkin.org/nomination and fill out a form.

Nurse Excellence Awards are designed to honor outstanding care providers in several categories,

including Edith Lobue Leadership, Traditional Nurse of the Year, Non-traditional Nurse of the Year, RN Rookie of the Year, Ancillary Friend of Nursing and Physician Friend of Nursing. Deadline to nominate is April 7. The Awards Banquet takes place on May 9.

The Allied and Ancillary Excellence Awards were

formed to honor Employees who practice the values of everyday excellence in the workplace, and are based on professionalism, attitude, customer service, accountability and patient safety, according to Siobhan Sellers, Allied Health Clinical Educator. The deadline for nominations is April 26 and the awards will be announced on May 15.


Thank you Doctors for everything you do!From Baton Rouge General’s Board members, Employees, and Volunteers.

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Comments? Story ideas? Email: [email protected]

Exchange is produced by Baton Rouge General’s Corporate Communications Department:

Vice President of Marketing and Communications: Nicole Kleinpeter Team: Brandon Dufrene, Justin Garner, Emily Guidroz, Audrey Hubert,

Kelly Kyle, Maryann Rowland, Robin Taylor, Amy WilsonFoundation: Nicole Colvin

Exchange Editor: Lisa TramontanaDesigner: Barbara Ruiz

Photographer: Barrett Berard

Spring Fever!Hot deals for springtime It’s that time of year when the cold winter days give way to sunshine and fresh air. It’s spring, and that means Easter, colorful fashions, and high school and college graduations. You’ll find all kinds of great gift items at BRG’s Gift Shops, so drop by and check out some of the fantastic offerings!

For Easter, the Gift Shop will feature personalized Easter baskets, stuffed bunnies, colorful dresses and a large assortment of candy. For the graduate on your list, check out the make-up bags, bright beach towels, laundry bags and eye-catching totes.

For spring fashions, you don’t have to go to the mall or pricey boutiques. Just take a few minutes to browse and you’ll find good deals on shoes, scarves, purses and statement necklaces. And remember — all Gift Shop proceeds go back to the hospital to be used for services, programs and equipment.


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Chief’s Safety MessageTips for SeniorsAs you get older, many everyday activities become safety issues — driving your car, walking to the mailbox, or cooking a meal, for example. Seniors who have experienced accidents or injuries are sometimes reluctant to discuss these incidents with their adult children or caregivers because they fear their independence will be taken away. Here are some tips for remaining independent as long as possible.

• Haveyourvisioncheckedregularly.Thissimple step will help reduce your risk of accidents, injuries and falls.

• Keepyourhomecleanandclutter-free.• Keeptrackofyourprescriptions.Multiple

medications can cause confusion, sickness and accidental death. Tell your doctor about all the medications you are taking.

• Exerciseregularlytoimproveyourbalanceand lift your mood.

• Hangupthephonewhenyoususpectacalleris trying to scam you. Many scammers target the elderly and try to get private (financial) information or sell products/services that you don’t need.

• Discussyourdrivinghabitswithyourfamily,especially if you notice your skills are diminishing…and be willing to stop driving if you are putting others at risk.

Documents

Exchange 1st Quarter 2013