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Page 1: Exceptional Destinations, Extraordinary Hotels :: A ...download.intercomtraining.com/starwoodprolearning/docs/Luxury... · Exceptional Destinations, Extraordinary Hotels :: ... In

Creative Services Group • Starwood Hotels 1111 Westchester Ave White Plains, NY 10604 914.640.8100

luxurycollection.com

Exceptional Destinations, Extraordinary Hotels : : The Luxury Collection offers the promise of unique, authentic experiences that evoke lasting, treasured memories. For the global explorer, The Luxury Collection offers a gateway to the world’s most exciting and desirable destinations. Each hotel and resort is a unique and cherished expression of its location; a portal to the destination’s indigenous charms and treasures. Magnificent décor, spectacular settings, impeccable service and the latest modern conveniences combine to provide a uniquely enriching experience. So whether you are on a journey of enlightenment or a journey to experience a perfect glass of pinot noir, The Luxury Collection is your guide and companion, curator to the world’s greatest travel experiences.

A Notable Lineage : : The Luxury Collection traces its distinguished heritage to Compagnia Italiana Grandi Alberghi (CIGA), a company founded in 1906 as an Italian hotel owner/operator and listed on the Milan Stock Exchange in 1921. In 1985 Prince Karim Aga Khan acquired a controlling interest in CIGA and began to expand upon the company’s vast activities outside Italy, most notably with purchases in Spain and Austria. CIGA later expanded in geographic focus to include properties and real estate in Sardinia.

Today, under the Starwood banner, The Luxury Collection is a glittering ensemble of more than 69 of the world’s finest hotels and resorts in more than 25 countries. The brand is growing through the addition of distinctive properties around the world and through the introduction of several innovative programs, rituals and services. The hotels and resorts of The Luxury Collection feel like independent entities, indigenous to their environments while leveraging Starwood’s successful global resources, benefits and assurances.

Notable Pedigree, Modern Brilliance : : Each hotel and resort in The Luxury Collection is noteworthy for its history, architecture, art, furnishings and amenities. Highlighting the rich culture of each property’s fabulous surroundings, The Luxury Collection seamlessly integrates local customs and location into the guest experience, while fulfilling every desire with extraordinary service.

The Luxury Collection includes award-winning hotels that continuously exceed guest expectations by offering unparalleled service, style and class in some of the most desired destinations in the world. The Hotel Danieli welcomes guests to a masterfully restored 14th century palace bejeweled with Murano glass chandeliers, ornately carved marble columns, and soaring ceilings clad with golden leaves. The Hotel Imperial in Vienna, Austria, built in 1863 as a residence for the Prince of Württemberg, features pristine marble, hand-carved statues, and spectacular crystal chandeliers. Guests can retreat to the Convento do Espinheiro in the historic city of Evora, Portugal, a former convent built in the fifteenth century, now a lavish hotel known for its highly acclaimed butler service.

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The Luxury Collection is not restricted to castles and palaces. The newly constructed Hotel Marqués De Riscal, which was designed by international architect Frank O. Gehry, lies nestled alongside a vineyard in the heart of the Rioja wine region in Spain. The Phoenician® in Scottsdale, Arizona boasts one of the best golf courses in the United States, as well as a renowned spa, tennis complex, nine swimming pools and elegant venues for meetings and weddings. In the South Pacific, the Bora Bora Nui Resort and Spa sits on powdery white sands, with grass-thatched villas extending serenely above the waters of a crystalline lagoon.

Dedication to Service : : To sophisticated travelers worldwide, The Luxury Collection delivers the finest hotel experiences by giving unparalleled attention to guests needs and preferences. Empowered to “do whatever it takes” in fulfilling requests, The Luxury Collection associates exemplify the brand’s passion for excellence. Associates are considered ambassadors, helping guests fully embrace their destination and experience the best the indigenous culture has to offer. They also pride themselves on remembering the finest details every time a guest visits, in order to anticipate desires and provide highly personalized service. This could include supplying favorite reading materials or serving a favorite latte. Or if a guest shows a fondness for the new and unusual, associates may offer locally inspired temptations like a prickly-pear margarita or a variety of artesian cheese.

At The Luxury Collection Reservations Desk, specially trained reservation agents provide the individualized service that luxury travelers expect. Whether guests need a car and driver, or an assistant who speaks a particular language, reservation agents can quickly oblige. Culturally astute concierges both intuit and exceed guests’ needs by creating extraordinary customized itineraries.

Recent Additions : : With its ever-growing selection of spectacular properties, The Luxury Collection provides the elite traveler with an exceptional hotel experience at the most exciting destinations around the world.

The US Grant, which opened in October, 2006, is an incredible addition to The Luxury Collection. Originally opened in 1910, the hotel was built by Ulysses S. Grant Jr. to honor his father, the Civil War hero. Closing in January 2005 to begin an extensive renovation, the US Grant later debuted as San Diego’s most luxurious hotel. The hotel’s historical significance, indigenous qualities and sheer beauty make it an ideal fit with The Luxury Collection.

The Resort at Singer Island, which debuted in April, 2007, welcomes guests to one of the most exclusive oceanfront destinations on the Eastern seaboard. Set amidst the expansive, untouched beachfronts of the Atlantic Coast, the debut of this Luxury Collection all-suite resort signals a departure for Singer Island, redefining it as one of the newest and most dynamic oceanfront destinations on Florida’s Gold Coast.

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Dynamic Growth : : The vision of Starwood Hotels & Resorts Worldwide, Inc., to unite the finest historic castles and breathtaking natural hideaways under one extraordinary brand crystallized in 1998. Today, this ensemble of inherently exquisite and regionally authentic properties includes more than 69 distinct hotels and resorts in over 25 countries—from the Venetian Hotel Danieli to the French Polynesian Bora Bora Nui. To grow the brand, The Luxury Collection has engaged in a meticulous search for unique properties around the world which both complement its existing portfolio and establish presence in new markets. Over the next few years, The Luxury Collection will unveil new properties in Minneapolis, Washington, D.C., Jordan, Portland, Beverly Hills, Mauritius, Portugal, Peru and the Bahamas.

Starwood Preferred Guest® Program : : The Luxury Collection, like all Starwood brands, is proud to offer the Starwood Preferred Guest program, which made headlines when it launched in 1999 with a breakthrough policy of no blackout dates on Free Night Awards and no capacity controls. According to The Wall Street Journal, by allowing guests to redeem Free Nights Awards anytime, SPG® “rachets up the stakes in the hotel loyalty-program game.” SPG offers members the ability to redeem awards at more resorts, more luxury properties, more European hotels and more golf properties than any other hotel program.

**Members of the press: Please contact Starwood’s toll-free media hotline at (866) 4-STAR-PR (866-478-2777) for photography or additional information.**