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Celebrating 20 Years 1992 - 2012 Excell Group V1

Excell 2012 USP\'s

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Page 1: Excell 2012 USP\'s

Celebrating 20 Years 1992 - 2012

Excell Group V1

Page 2: Excell 2012 USP\'s

The UK’s largest exclusively B2B vendor to offer a complete end-to-end suite of fully managed voice, data and hosting services from our own award winning secure core network – the Excell Cloud.

Celebrating 20 Years1992 - 2012

Excell Group

Positioning statement

Data

BusinessCentre

Solutions

VoiceCloud

Mobile

Applications

Page 3: Excell 2012 USP\'s

Unified Communications

Truly integrated approach

One aggregated bill

Economies of scale for the client

BYOD (Bring Your Own Device)

Partnership Approach

Client centricity

Listening to/ understanding all aspects of a client’s business

Clients, not customers

Owning and resolving problems

Technological Superiority

Own Ofcom-regulated network

Built for voice

Speed, Security & Resilience

Entrepreneurial, can-do approach to technology

Excell Group Celebrating 20 Years1992 - 2012

Comms National Communications company of the Year 2011

Comms National Unified Communications Solution of the Year

Nettitude Network Security Standard Award

USP’s

Page 4: Excell 2012 USP\'s

Drivers of today's decision makers

Excell Group

Head of IT IT Manager / CTO

Technical Responsibility

Wants a secure, resilient, scalable, managed service

Needs to see Technical/ “Fiscal” ROI

Chief Financial Officer Finance Director / CFO

Financial Accountability

Wants cost control, visibility, financial performance

Needs to see financial ROI

Managing Director Business Owner / CEP

Operational Responsibility

Wants productivity, increase in sales, better customer service

Needs to see “Strategic” or operational ROI

Secure, Resilient Voice Quality Cloud Our own NGN offers Secure, Resilient, voice ready QoS connectivity as standard

Celebrating 20 Years1992 - 2012

Page 5: Excell 2012 USP\'s

What are your drivers

Excell Group Celebrating 20 Years1992 - 2012

?Consolidate Data, Mobile and Fixed LineTotal communications spend, aggregated tariffs, Utility or project based

Page 6: Excell 2012 USP\'s

IDC Trends

Celebrating 20 Years1992 - 2012

What are the main benefits gained from the UC technologies that your organisation has adopted?

Reduces Cost of Comms Services

Improves Monitoring of Official Communications

Better Technical Performance

Improves Employee Efficiency

Enables New Business Processes

Reduces Spending on Power, Space and/or

Enables Working from Home

Supports Mobile Workforce

Better Product Support from Provider(s)

No Benefits/Do Not Know

2%0% 4% 6% 8% 10% 12% 13% 14% 16%

Consultancy and guidance to clients as they make the transition to the cloud

Excell Group

Page 7: Excell 2012 USP\'s

Product portfolio

Celebrating 20 Years1992 - 2012

Excell Group

Full Service, Utility or Modular Solutions We can advise and offer the best technical and commercial solution, not restricted by portfolio

HardwareConnectivity

Data

Voice

Managed Service

Hardware

Connectivity

Voice & Data

Data

BusinessCentre

Solutions

Applications VoiceCloud

Mobile

Page 8: Excell 2012 USP\'s

Case study

Celebrating 20 Years1992 - 2012

Excell Group

Veolia Environmental Services

Hosted and Fully Managed Unified Communications platform delivered as a utility service.

• MitelPBXplatformslocatedinExcelldatacentres

• Integration toMicrosoftLyncenablingcollaborationanddesktopcontroloftelephony and video

• MitelBorderGatewaytosupporthomeworker

• DeskphoneandmobileintegrationandExcell’sSIPTrunkservices

• Controloverallin-boundcalltrafficandprovidevisibilityandcontrolofout-bound call traffic and usage patterns.

• LargersiteshavelocalsurvivablegatewayswithlocalPSTNbreakout.

• Mitel Contact Centre and Call recording is provided from the Excell Coreenabling a virtualised contact centre for 100 agents throughout the estate.

• Anew,5000number,DDIrangehasbeenprovidedbyExcell,enabling4digitsdesk to desk dialling throughout the UK.

• Utilitystylepricingisusedgivingapricepermonthperusertoincludeallofthe Core services.

• The five year Managed Service Framework Agreement is to roll-out 2500extensionstoover75sites

CloudApplications

Business Centre

Solutions

Data

Voice

Connectivity Hardware

Data

Mobile

Voice & Data

Voice

Managed Service

Hardware

Connectivity

Page 9: Excell 2012 USP\'s

Case study

Celebrating 20 Years1992 - 2012

Excell Group

Royal Masonic School

VoIP Functionality• AvayaIPofficeconsistingof160extensions,wasconfiguredtosupportboth

IP and analogue extensions• Enables the school touse thedatanetwork tocarryvoice traffic to remote

areas of the site• TheSchoolalreadyhadafibredatanetworkandthereforetheIPelementof

the solution was converged onto the fibre network.

Mobile Voice• Consolidatedschoolsmobilephones,enablingtheschooltohaveasinglebill

for all mobiles.

Modular Design• Allowsthesystemtogrowasrequired

Increased Functionality• TheenhancedautoattendantfacilitiesontheAvayaIP500systemwillrelieve

pressure on the school’s admin and reception team

• On-site system self-administration features allow for additions, moves andchanges to the system to be made as required, efficiently and with zerodisruption.

One Bill• Asinglebillforfixedandmobilecommunicationshasmadeadministrationof

the system both easier and cheaper

CloudApplications

Business Centre

Solutions

Data

Voice

Connectivity Hardware

Data

Mobile

Voice & Data

Voice

Managed Service

Hardware

Connectivity

Page 10: Excell 2012 USP\'s

Case study

Celebrating 20 Years1992 - 2012

Excell Group

Workspace Group

Workspace Group PLC, the leading provider of affordable commercial property toletonflexibletermstosmallandmediumsizedenterprises(SMEs)inandaround London, awarded an extended five year technology outsourcing contract to Excell. Under the new contract, Excell will deliver services to over 1,000 businesses in over 100 business centres in Greater London.

• HostedTelephony

• OpenInternet

• DedicatedInternetAccess

• ITHardware

• Co-locationServices

• OnlineBackup

• MobileServices

• MessageTakingService

• ITSupport

• NonGeographicNumbers

• VirtualDesktop

• CallRecording

CloudApplications

Business Centre

Solutions

Data

Voice

Connectivity Hardware

Data

Mobile

Voice & Data

Voice

Managed Service

Hardware

Connectivity

Page 11: Excell 2012 USP\'s

Case study

Celebrating 20 Years1992 - 2012

Excell Group

FUJIFILM

FUJIFILM operates world-wide with 178 subsidiaries stretching across 4 continents, employing more than 72,000 people world-wide and is now the world’s largest photographic and imaging company with a global turnover in excess of £13 billion. Excell has been awarded a two year exclusive contract with FUJIFILM for the delivery of 3rd Party Networks Managed Service.

The initial phase is for network connectivity to 1,460 UK client stores to deliver FUJIFILM print and imaging solutions to Tier 1 Retail.

FUJIFILM scored Excell highest out of five suppliers through a tough tender process. Their business justified paying a slight premium for Excell’s services based on the following merits:

• Ourabilitytodeliverquality,robustsolutionsbyintegratingthelatesttechnologies

• Ourcommitmenttobuildanon-goingflexible,scalableframeworkagreement

• OurdynamicapproachtoFUJIFILM’srequirements,showingatruegraspoftheir business

• OuruniqueinsightintoInnovations&Futuresanddesiretoassistco-develop their portfolio

CloudApplications

Business Centre

Solutions

Data

Voice

Connectivity Hardware

Data

Mobile

Voice & Data

Voice

Managed Service

Hardware

Connectivity

Page 12: Excell 2012 USP\'s

Why Excell

Celebrating 20 Years1992 - 2012

Double winners at the 2011 Comms National Awards: Communications Company of the Year and Enterprise UC Solution

Nettitude Diamond Standard Award for Network Security 2011/2012

Independent & Privately owned

Tier one network built for Voice

OFCOM Regulated Service Provider

20yearsinbusiness,strategic5yearprogrammeinplace

4 UK Offices, Multiple Data Centres, Many Points of Presence

Deliver and bill 10million minutes each month

Trading for Good

Consolidate Data, Mobile and Fixed LineTotal communications spend, aggregated tariffs, Utility or project based

Excell Group

Page 13: Excell 2012 USP\'s

Trading for Good

Celebrating 20 Years1992 - 2012

Excell Group

Secure, Resilient Voice Quality Cloud Our own NGN offers Secure, Resilient, voice ready QoS connectivity as standard

VisionInspire half a million small businesses to be more socially responsible over the next five years.

Missiono Trading for Good is a new digital service helping

small businesses improve their reputation and grow their business by showcasing the good work they do in their communities.

o It also gives free advice to local businesses to help them get involved in socially responsible projects - everything from taking on apprentices to supporting local charities to being more environmentally aware.

o If customers can chose a business based on the good work they do, everyone benefits.

Structureo Trading for Good currently operates within

Excell Group as the lead delivery partner operating on a not-for-profit basis. We are supported at high level by Government and have some great channel partners.