Reach a CompromiseL: toc toc hi, excuse neighbor! How are you? Y: hi neighbor, Im great and you?L: Bad, I dont know how to say this, but I have a very important exam tomorrow and I dont know if you can turn down to the music? Just a bite.Y: Oh sir, sorry. Today, it is my boyfriend's birthday and his family has arrived of other country. Is only for this night.L: Jaja, I'm only suggest a solution, Im not asking the reason to the party, you don't understand me, Its just that I have my final exam of mining tomorrow andY: Youre so rude if I turn down to the music that would mean discouraging to all. In addition, this will be during three hours more. L: Jajaja Im not rude, I just say that, its an important exam, and if I don't to study well I simply fail the exam. Please understand me I not say that you cancel the party, I only say that you can turn down the music and to continue to the partyY: I present my situation and you want not understand me; you were able to study before, why do you study now? If you had done with time, we were not arguing. I too study and Ive been trying of adjusting my subjects this two week to can do this party.L: I know and I understand you but the problem is that I working in the afternoons and study in the nights, you know. Please I dont want to argue with you. I only want that you and me, reach a compromise.Y: Well, to be honest, I fed up. I dont want to follow arguing.L: ok you promise turn it down the music?Y: Yes, but, How about if I turn down to the music to the 12 o'clock?, Only lack one hour. That way, people wouldnt complain.L: mmm ok I accept this. I 'm grateful with you thanks bye see you.

Making a complaintY: Good afternoon sir. The last week, I bought three cups, two T-shirts and a book. Do not know if I rememberL: Good afternoon Miss, yes I remember it. What's the problem?Y: I called the Wednesday for what some things are damaged. The book has ten pages are torn.L: oh really?Y: Yes, as well as, one cup's dented and cracked.L: this is a serious mistakeY: And if it was not enough, the t-shirt's the wrong size. And it's fadedL: when you bought these articles you order a bill?Y: 0968545500L: aaah yes miss the last week you ordered these products. Well, lets say that you have to bring the damaged products to this store and my boss and I will review the productsY: Well, Do you send me new items? Or will you give back my money?L: aaah this is good question. This depend because we review the products and later quality control will say the answer for you in some cases we'll send a new products for our clients in the same situationY: Oh, I only wait that no go back to repeatL: yes, so sorry miss, this wont happen again. Now Im talking with my boss and he said that the store will give the book that you chose free.Y: Thanks, sir.

GossipY: Do you know that said Veronica about you?L: whats? No I don't know? Tell me please.Y: She told me that you're irresistibleL: i can't believe thisY: Is trueL: she only is my friend. She said something more?}Y: Yes, She told me that she is shy and for this reason she abuses you. But, I believe Darwin heard and got jealousL: jajajaja really well it's true I am little shy. But I think that she love me. but it isn't impossible because I am girlfriend.Y: owww. Certainly, how do you met to your girlfriend? What did you do for what she had said yes?