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Provider’s Experience
Ron ColavitoEVP & COO
IDD ServicesBehavioral HealthCare Management
Foster Care and Child Welfare ServicesAccess: Business Solutions
Scope of Services
1,700 Staff
10,00 people served annually in nine county region
Data Architecture
Current Uses - Examples• Hospitalization Data
• Follow-up
• HEDIS Measures
• POMS
• Core Competencies
Updated Daily
Automatically distributed through email
BH Dashboard Reporting
Hospitalization Follow-up
Hospitalization Follow-up
POMS
POMS
Skills Needed – Data team• 3 FTE Data Team• Jr. Data Analyst
• Excel Data Development• Cognos Reporting
• Data Analyst• Excel Data Design/ Development• Advanced Cognos Reporting
• Cognos/ SQL Developer• ETL Design and Developer• SQL Query & Stored Procedure Development• Complex Cognos Reporting
• Established vendor relationships with LPA and IBM
Lessons Learned
•Need higher level data and Lean skills
•Workflows are more important than data
•Don’t measure more than you can impact
•Garbage in; Garbage out
•Collaborate
Next Steps/Future PossibilitiesActivities• Move to cloud• Additional visual tools and expertise• BHCC collaboration• CFR Reporting / Unit costNew Measurements• Use of geo-mapping for recruiting and growth• PSYCKES IDD• Claims data to inform total cost of carePossibilities• Value Based pilots• Improved Outcomes• Cost per outcome