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Provider’s Experience Ron Colavito EVP & COO

EVP & COO - StarChapter...Nov 30, 2018  · Data Architecture. Current Uses - Examples ... Alaskan Native, Asian, Complete Only 11/28/2018 ACCES-\ Black, Ca Report View Age (Maximum)

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Page 1: EVP & COO - StarChapter...Nov 30, 2018  · Data Architecture. Current Uses - Examples ... Alaskan Native, Asian, Complete Only 11/28/2018 ACCES-\ Black, Ca Report View Age (Maximum)

Provider’s Experience

Ron ColavitoEVP & COO

Page 2: EVP & COO - StarChapter...Nov 30, 2018  · Data Architecture. Current Uses - Examples ... Alaskan Native, Asian, Complete Only 11/28/2018 ACCES-\ Black, Ca Report View Age (Maximum)

IDD ServicesBehavioral HealthCare Management

Foster Care and Child Welfare ServicesAccess: Business Solutions

Scope of Services

1,700 Staff

10,00 people served annually in nine county region

Page 3: EVP & COO - StarChapter...Nov 30, 2018  · Data Architecture. Current Uses - Examples ... Alaskan Native, Asian, Complete Only 11/28/2018 ACCES-\ Black, Ca Report View Age (Maximum)

Data Architecture

Page 4: EVP & COO - StarChapter...Nov 30, 2018  · Data Architecture. Current Uses - Examples ... Alaskan Native, Asian, Complete Only 11/28/2018 ACCES-\ Black, Ca Report View Age (Maximum)

Current Uses - Examples• Hospitalization Data

• Follow-up

• HEDIS Measures

• POMS

• Core Competencies

Updated Daily

Automatically distributed through email

Page 5: EVP & COO - StarChapter...Nov 30, 2018  · Data Architecture. Current Uses - Examples ... Alaskan Native, Asian, Complete Only 11/28/2018 ACCES-\ Black, Ca Report View Age (Maximum)

BH Dashboard Reporting

Page 6: EVP & COO - StarChapter...Nov 30, 2018  · Data Architecture. Current Uses - Examples ... Alaskan Native, Asian, Complete Only 11/28/2018 ACCES-\ Black, Ca Report View Age (Maximum)

Hospitalization Follow-up

Page 7: EVP & COO - StarChapter...Nov 30, 2018  · Data Architecture. Current Uses - Examples ... Alaskan Native, Asian, Complete Only 11/28/2018 ACCES-\ Black, Ca Report View Age (Maximum)

Hospitalization Follow-up

Page 8: EVP & COO - StarChapter...Nov 30, 2018  · Data Architecture. Current Uses - Examples ... Alaskan Native, Asian, Complete Only 11/28/2018 ACCES-\ Black, Ca Report View Age (Maximum)

POMS

Page 9: EVP & COO - StarChapter...Nov 30, 2018  · Data Architecture. Current Uses - Examples ... Alaskan Native, Asian, Complete Only 11/28/2018 ACCES-\ Black, Ca Report View Age (Maximum)

POMS

Page 10: EVP & COO - StarChapter...Nov 30, 2018  · Data Architecture. Current Uses - Examples ... Alaskan Native, Asian, Complete Only 11/28/2018 ACCES-\ Black, Ca Report View Age (Maximum)

Skills Needed – Data team• 3 FTE Data Team• Jr. Data Analyst

• Excel Data Development• Cognos Reporting

• Data Analyst• Excel Data Design/ Development• Advanced Cognos Reporting

• Cognos/ SQL Developer• ETL Design and Developer• SQL Query & Stored Procedure Development• Complex Cognos Reporting

• Established vendor relationships with LPA and IBM

Page 11: EVP & COO - StarChapter...Nov 30, 2018  · Data Architecture. Current Uses - Examples ... Alaskan Native, Asian, Complete Only 11/28/2018 ACCES-\ Black, Ca Report View Age (Maximum)

Lessons Learned

•Need higher level data and Lean skills

•Workflows are more important than data

•Don’t measure more than you can impact

•Garbage in; Garbage out

•Collaborate

Page 12: EVP & COO - StarChapter...Nov 30, 2018  · Data Architecture. Current Uses - Examples ... Alaskan Native, Asian, Complete Only 11/28/2018 ACCES-\ Black, Ca Report View Age (Maximum)

Next Steps/Future PossibilitiesActivities• Move to cloud• Additional visual tools and expertise• BHCC collaboration• CFR Reporting / Unit costNew Measurements• Use of geo-mapping for recruiting and growth• PSYCKES IDD• Claims data to inform total cost of carePossibilities• Value Based pilots• Improved Outcomes• Cost per outcome