Evolven PP Template

Bill Grant

[email protected]

Know

What

Changed

Evolven's game changing technology

pinpoints true root cause, decreasing MTTR

and helps avoid undesired changes

2 | Evolven Proprietary & Confidential

AGENDA

• Five Types of Undesired changes

• And How to Avoid them

• How Blending Actual Changes with IT Data

Slashes MTTR

• Demo

• Q&A


AGENDA




Slashes MTTR

• Demo

• Q&A


FIVE TYPES OF UNDESIRED CHANGE

• Unauthorized

• Actual changes, tracked by Evolven, with no corresponding change

ticket

• Manual

• Changes which are not automated are even more likely to be incorrectly

applied

• Inconsistent

• Inconsistent = unpredictable; eliminate the inconsistencies

• High-Risk

• By identifying all changes and prioritizing the highest risk changes you

can minimize downtime with minimal effort

• Out-of-Policy

• Some configurations are mandatory; identifying when these contracts

are broken are important for stable and secure environments


EVOLVEN CAPTURES ACTUAL CHANGES

Database Administrator

• Hardware: CPU, Memory, Disk, Network, Mounts, Bios, etc.

• Software: Installed Components/Products, OS Level,

Patches, Updates, Virtualization

• Other Config: Users, Groups, ulimits, Daemons, Services,

Registered DLL’s/.Net

• Instance Configuration: Buffer sizes, Replication, Memory,

Packet Size, Locks, Timeouts, Retention Periods

• Schema Configuration: Tables, Views, Indexes, Stored

Procs, Triggers

• (Optional) Table Config Data

• Application Configuration Files (Parsed and Prioritized)

• Application Files: WAR, JAR, EXE, DLL, etc.

System Administrator

Application Administrator

Network Engineer • Device Configuration: Routers, Load Balancers, Storage, Etc.


Windows HP-UX

WHAT DOES EVOLVEN DISCOVER?

IBM AIX

Oracle Solaris

Linux CentOS

Linux Red Hat

Linux Red Hat

Fedora

Linux SUSE

Operating Systems

Wizard-based custom application support

New application support in minutes

Custom Applications

HTTP Servers

Apache Microsoft IIS IBM HTTP Server

Active Directory

Microsoft Active

Directory Open LDAP

Sun Java System

Directory

Others

Documentum SharePoint Tibco BPM

Apache Tomcat IBM WebSphere JBoss

Pivotal-tc

Jetty Oracle WebLogic webMethods

Application Servers

Oracle

DB2 MySQL

Sybase

Microsoft

SQLServer

Databases

Windows Components

Microsoft

COM/DCOM .NET Framework Windows Cluster

Virtualization

VMWare vCenter Citrix XenApp Microsoft Terminal

Server

IBM WebSphere

Message Broker

IBM WebSphere

MQ

Oracle Tuxedo

IBM WebSphere

ICS

Microsoft Exchange

Messaging

Apache MQ


Symptoms

Changes

IT Context

APM

Log

Service Desk

Deployment

CMDB

Config | Capacity | Data | Code | Workload

BSM

UCMDB

* Can’t find your IT operations tool? No problem. Evolven easily integrates with 3rd party tools.

BLENDED DATA FEEDS


ALL RELEVANT DATA SOURCES

Changes

The true root-causes.

Collected directly by Evolven

• Deployment Automation – infra and application changes,

updates, releases

• Service Desk – change requests, service requests,

incidents etc.

• CMDB – dependencies, topology etc.

IT Context Provides context to the activities

carried/intended to be carried in IT.

Collected through integrations.

Symptoms

Indicate undesirable conditions

in the system behavior and

health.

Collected through integrations.


UNAUTHORIZED CHANGES

• Evolven detects actual changes with no

corresponding change ticket

• Alert for immediate action;

• Report to ensure process is adhered to in the

future


MANUAL CHANGES

• Evolven detects change windows which do

not have affiliated automation

• Inspect manual changes


INCONSISTENT CHANGES

• Evolven detects changes which are

inconsistent with similar systems, which are

of greater concern


HIGH RISK CHANGES

• Evolven Determines Risk of change

• High Risk – Immediate Action

• Medium Risk – Report On (Visibility)

• Low Risk – Ignore


OUT-OF-POLICY CHANGES

• Evolven detects configurations which breaks

policies defined by users - the “knowns”

• Alert on changes which break compliance for

immediate remediation


AGENDA




Slashes MTTR

• Demo

• Q&A


LEVERAGE EARLY DETECTION OF THE TRUE

ROOT CAUSE TO SLASH RCA TIME

Time

Risk

Fix

RCA

Change

Incident

resolved

Evolven tracks,

correlates and

analyzes changes

to slash RCA time

Change

detected Alert Incident

Change correlated

and risk analyzed

Incident

Resolved

Fix


DON’T WAIT FOR INCIDENTS TO HAPPEN,

PREVENT THEM

Time

Risk

Fix

RCA

Change

Incident

resolved

Evolven tracks and analyzes changes as

they happen to prevent incidents (instead

of waiting for symptoms alert to show)

Incident

Prevented

Fix Analysis

Risk

detected Incident

Alert


AGENDA




Slashes MTTR

• Demo

• Q&A


AGENDA




Slashes MTTR

• Demo

• Q&A


NEXT STEPS

• Call/Email us for a Demo

• sales@evolven

• 888-841-5578

• Have a question for Bill?

• [email protected]

• 917-202-9936


Demo


Q&A

Documents

Evolven PP Template