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Evidence Based Practice --- to improve ICU nurses’ acceptance of Tele - ICU Ling Li, RN, MSN student Supervisors: Prof. Nick Hardiker; Dr. Angela Cotton University of Salford, UK

Evidence Based Practice - ISFTeH · and laggards (evidence-based practice of Tele-ICU, role understanding, Tele-ICU Guidelines learning) Skill training curriculums for all nurses

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Page 1: Evidence Based Practice - ISFTeH · and laggards (evidence-based practice of Tele-ICU, role understanding, Tele-ICU Guidelines learning) Skill training curriculums for all nurses

Evidence Based Practice

--- to improve ICU nurses’

acceptance of Tele-ICU

Ling Li, RN, MSN student

Supervisors: Prof. Nick Hardiker; Dr. Angela Cotton

University of Salford, UK

Page 2: Evidence Based Practice - ISFTeH · and laggards (evidence-based practice of Tele-ICU, role understanding, Tele-ICU Guidelines learning) Skill training curriculums for all nurses

Outline

Aim: To improve ICU nurses’

acceptance of Tele-ICU

Barriers to the acceptance of Tele-ICU

Acceptance Improvement strategy

Page 3: Evidence Based Practice - ISFTeH · and laggards (evidence-based practice of Tele-ICU, role understanding, Tele-ICU Guidelines learning) Skill training curriculums for all nurses

• ICU Mortality

• ICU length of stay (LOS)

• Evidence-Based Practice

Effects of Tele-ICU

--- (Lilly et al., 2011; Mackintosh et al., 2016; Ward, Jaana, & Natafgi, 2015; Wilcox & Adhikari, 2012; Young et al., 2011)--- Pictures are retrieved Fromnhttps:// www.google.co.uk/ search?biw=1440&bih=775&tbm=isch&sa= 1&q=intensive+patients&oq=intensive +pa tients&gs _l=img.3..0i8i30k1.145208.145208.0.146021.1.1.0.0.0.0.150.150.0j1.1.0....0...1c.1.64.img..0.1.149.TOl9SNwIbqQ#imgrc=4Rdi9vwYJANa-M:

Page 4: Evidence Based Practice - ISFTeH · and laggards (evidence-based practice of Tele-ICU, role understanding, Tele-ICU Guidelines learning) Skill training curriculums for all nurses

The needs and preferences

of health service users

The nurses’ expertise, skills, and

clinical judgement

The best available evidence

--- (International Council of Nurses, 2012)

Aim: to improve ICU nurses’ acceptance of Tele-ICU

Three Key

elements to

successful

evidence-based

practice

Page 5: Evidence Based Practice - ISFTeH · and laggards (evidence-based practice of Tele-ICU, role understanding, Tele-ICU Guidelines learning) Skill training curriculums for all nurses

• Electronic database---

MEDLINE(Ovid), Cochrane Library,

CINAHL, Scopus, PubMed.

• Hand searching--- related

organizations,websites, Journals,

references, citations.

Search Strategy

1 systematic review

10 qualitative studies

5 others

(Miller & Forrest, 2001; Deslich, & Coustasse, 2014)

Page 6: Evidence Based Practice - ISFTeH · and laggards (evidence-based practice of Tele-ICU, role understanding, Tele-ICU Guidelines learning) Skill training curriculums for all nurses

Findings:

Barriers and Facilitators influencing acceptance

and utilization of Tele-ICU

(Moeckli, Cram, Cunningham, & Reisinger, 2013)

Page 7: Evidence Based Practice - ISFTeH · and laggards (evidence-based practice of Tele-ICU, role understanding, Tele-ICU Guidelines learning) Skill training curriculums for all nurses

• Confused how to use

• Week training

• Tele-ICU understanding

• Perceived need

• Organizational factors

Pre-implementation

• Weak collaboration

• Unmet expectations

• Discomfort with being monitored

• Impact on work systems

• Tele-ICU understanding

Post-implementation

Barriers to Tele-ICU acceptance

(Moeckli, Cram, Cunningham & Reisinger, 2013)

Page 8: Evidence Based Practice - ISFTeH · and laggards (evidence-based practice of Tele-ICU, role understanding, Tele-ICU Guidelines learning) Skill training curriculums for all nurses

Acceptance Improvement strategy

Barriers

Barriers solutions

Cost appraisal

Evaluation

Force-field analysis

Stakeholder analysis

Adopters analysis

---(Martin, 2005; Lukas et al., 2007)

Page 9: Evidence Based Practice - ISFTeH · and laggards (evidence-based practice of Tele-ICU, role understanding, Tele-ICU Guidelines learning) Skill training curriculums for all nurses

Force Field Analysis

Driving Forces Restraining Forces

1 Quality improvement

needsLeadership concerns 1

2Increasing evidence of

the value of Tele-ICU Conservatives 2

3 Organizational

Acceptance of Tele-ICU

Lack of competency and

knowledge of Tele-ICU

3

4Innovation reform

policy in ICU

Different

perceived needs 4

--- (Lewin, 1946)

Page 10: Evidence Based Practice - ISFTeH · and laggards (evidence-based practice of Tele-ICU, role understanding, Tele-ICU Guidelines learning) Skill training curriculums for all nurses

Stakeholder Analysis

High

Power

Satisfy

• Hospital Ethic Board

• Trade Unions

• The director of Nursing

Department

Manage

• Senior leaders of ICU Department

• ICU staff

• The director of IT Department

• The suppliers or contractors of Tele-

ICU settings

Low

Power

Monitor

• Financial Department

• Equipment Department

Inform

• ICU patients and their relatives

• General Affairs Department

Low impact / Stake holding High Impact/Stake holding

--- (NHS Institute for Innovation and Improvement, 2008)

Page 11: Evidence Based Practice - ISFTeH · and laggards (evidence-based practice of Tele-ICU, role understanding, Tele-ICU Guidelines learning) Skill training curriculums for all nurses

Recognizing Different Adopters

• Innovators : Tele-ICU project team

• Early adopters: Tele-ICU nurses, nurse managers

• Early majority: advanced practice nurses, clinical nurse specialists

• Late majority: most bedsides nurses (nurse practitioners, junior nurses)

• Laggards: some senior nurses

(Rogers, 2010)

Page 12: Evidence Based Practice - ISFTeH · and laggards (evidence-based practice of Tele-ICU, role understanding, Tele-ICU Guidelines learning) Skill training curriculums for all nurses

(American Association of Critical-Care Nurses, 2013)

AACN Tele-ICU Nursing Practice Guidelines

Page 13: Evidence Based Practice - ISFTeH · and laggards (evidence-based practice of Tele-ICU, role understanding, Tele-ICU Guidelines learning) Skill training curriculums for all nurses

Objectives

To improve nurses’ understanding of Tele-ICU

To gain support from organization

To improve nurses’ competency towards Tele-ICU

To design more efficient Tele-ICU workflows and system

(Moeckli, Cram, Cunningham & Reisinger, 2013)

Page 14: Evidence Based Practice - ISFTeH · and laggards (evidence-based practice of Tele-ICU, role understanding, Tele-ICU Guidelines learning) Skill training curriculums for all nurses

Barriers Solutions Accountability

AssignmentActions contents

Organization

Leaders

Support Tele-ICU nurses in achieving and maintaining

certification to work in Tele-ICU environment

Develop networks and IT technology support for

sharing and spreading knowledge and refection on

practice.

Develop structures that support education and training

Appropriate staffing

Facilitate change management to support evidence-

based practice

(American Association of Critical-Care Nurses, 2013. American Telemedicine Association, 2014, Moeckli, Cram, Cunningham & Reisinger, 2013)

Page 15: Evidence Based Practice - ISFTeH · and laggards (evidence-based practice of Tele-ICU, role understanding, Tele-ICU Guidelines learning) Skill training curriculums for all nurses

Barriers Solutions

Accountabilit

y AssignmentActions contents

Tele-ICU

Leaders

Be engaged in measuring and analyzing outcomes and

report them for gaining organizational support

Create policies, and framework to better standardize Tele-

ICU procedures and practice;

Convene innovators and early adopters to build a

quality improvement team, and set a Journal Club for them

Set a workshops for experience sharing (focus on early

majority and late majority)

(American Association of Critical-Care Nurses, 2013. American Telemedicine Association, 2014, Moeckli, Cram, Cunningham & Reisinger, 2013)

Page 16: Evidence Based Practice - ISFTeH · and laggards (evidence-based practice of Tele-ICU, role understanding, Tele-ICU Guidelines learning) Skill training curriculums for all nurses

Barriers Solutions

Accountability

AssignmentAction contents

Tele-ICU

Leaders

Knowledge Training designed for late majority

and laggards (evidence-based practice of Tele-ICU,

role understanding, Tele-ICU Guidelines learning)

Skill training curriculums for all nurses (skilled

communication, true collaboration, collegiality, effective

decision making)

Provide opportunities for joint team meetings (quality

meetings, research participation, and joint celebrations)

(American Association of Critical-Care Nurses, 2013. American Telemedicine Association, 2014, Moeckli, Cram, Cunningham & Reisinger, 2013)

Page 17: Evidence Based Practice - ISFTeH · and laggards (evidence-based practice of Tele-ICU, role understanding, Tele-ICU Guidelines learning) Skill training curriculums for all nurses

Evaluation

Outcome Audit: ICU patients’ average Length of Stay

Incidence of Complications of ICU

patients ICU patients’ Mortality Rate

Interviews: to collecting nurses’ perception and

satisfaction towards Tele-ICU

(Coustasse, Deslich, Bailey, Hairston, & Paul, 2014)

Page 18: Evidence Based Practice - ISFTeH · and laggards (evidence-based practice of Tele-ICU, role understanding, Tele-ICU Guidelines learning) Skill training curriculums for all nurses

Cost Appraisal

Process Expense Type $ Amount

Action Executing Action planning supplies $50

Network and Infrastructure Costs $1,000

Tele-ICU work system & procedures &

flow files improvement costs $500

Staff Training costs $1,000

Miscellaneous (supplies) $100

Control & Evaluation Outcome audit $50

Staff interview costs (for collecting staff

perception & satisfaction towards Tele-ICU) $100

Contingency costs $100

Total Costs $2,900

(Fifer, 2010)

Page 19: Evidence Based Practice - ISFTeH · and laggards (evidence-based practice of Tele-ICU, role understanding, Tele-ICU Guidelines learning) Skill training curriculums for all nurses

Outline

Aim: To improve ICU nurses’

acceptance of Tele-ICU

Barriers to the acceptance of Tele-ICU

Acceptance Improvement strategy

Page 20: Evidence Based Practice - ISFTeH · and laggards (evidence-based practice of Tele-ICU, role understanding, Tele-ICU Guidelines learning) Skill training curriculums for all nurses

• Ellis, P. (2010). Evidence-based practice in nursing (Transforming nursing practice). Exeter: Learning Matters.

• Marquis, B. L., & Huston, C. J. (2009). Leadership roles and management functions in nursing: Theory and application. Lippincott Williams & Wilkins.

• Bostrom, J., & Suter, W. N. (1993). Making the Link to Practice. Journal for Nurses in Professional Development, 9(2), 28-34.

• Charles, R. (2000). The challenge of disseminating innovations to direct care providers in health care organizations. The Nursing Clinics of North America, 35(2), 461-470.

• Mackay, M. H. (1998). Research utilization and the CNS: confronting the issues. Clinical Nurse Specialist, 12(6), 232-237.

• Rogers, E. M. (2010). Diffusion of innovations. Simon and Schuster.

• Kaminski, J. (2011). Theory applied to informatics-Lewin’s change theory. Canadian Journal of Nursing Informatics, 6(1).

• Moeckli, J., Cram, P., Cunningham, C., & Reisinger, H. S. (2013). Staff acceptance of a telemedicine intensive care unit program: a qualitative study. Journal of critical care, 28(6), 890-901.

• Berwick, D. M. (2003). Disseminating innovations in health care. Jama, 289(15), 1969-1975.

• Rogers, E. M. (2010). Diffusion of innovations. Simon and Schuster.

• Nadler, G., Hibino, S., & Farrell, J. (1999). Creative Solution Finding: The Triumph of Full Spectrum Creativity Over Conventional Thinking. Prima Lifestyles [Imprint].

• Schroeder, R., Van de Ven, A., Scudder, G., & Polley, D. (1986). Managing innovation and change processes: findings from the Minnesota Innovation Research Program. Agribusiness (1986-1998), 2(4), 501.

• Collins, B. A., Hawks, J. W., & Davis, R. (2000). From theory to practice: identifying authentic opinion leaders to improve care. Managed care (Langhorne, Pa.), 9(7), 56-8.

• Gallagher-Ford, L., Fineout-Overholt, E., Melnyk, B. M., & Stillwell, S. B. (2011). Evidence-based practice, step by step: implementing an evidence-based practice change. AJN The American Journal of Nursing, 111(3), 54-60.

• Lukas, C. V., Holmes, S. K., Cohen, A. B., Restuccia, J., Cramer, I. E., Shwartz, M., & Charns, M. P. (2007). Transformational change in health care systems: an organizational model. Health care management review, 32(4), 309-320.

• Martin, V. (2005). Managing projects in health and social care: Routledge.

• Lewin, K. (1946). Force field analysis. The 1973 Annual Handbook for Group Facilitators, 111-113.

• Deslich, S., & Coustasse, A. (2014). Expanding technology in the ICU: the case for the utilization of telemedicine. Telemedicine and e-Health, 20(5), 485-492.

• Fifer, S. (2010). Critical care, critical choices: The case for tele-icus in intensive care: New England Healthcare Institute; Massachusetts Technology Collaborative.

References:

Page 21: Evidence Based Practice - ISFTeH · and laggards (evidence-based practice of Tele-ICU, role understanding, Tele-ICU Guidelines learning) Skill training curriculums for all nurses

Ling LiSupervisors: Prof. Nick Hardiker; Dr. Angela Cotton

School of Nursing, Midwifery, Social Work and Social ScienceUniversity of Salford.Manchester.M5 4WT. UK

Email: [email protected]